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Job descriptionSales Executive - Volkswagen NorwichSalary £24,000 (uncapped earnings)Fun, exciting, rewarding work. Join us for the ride.Working with world-class brands as a Sales Executive you'll have the drive to deliver outstanding and trusted experiences for our customers.As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone.Life assurance with the option to increase coverWe're open to flexible working options - just askWhat you'll do day to day Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicleActively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry databaseMaintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessionsRecommend suitable add-on products that align with customer needs and preferencesEnsure the effective use of customer enquiry management systems for optimal tracking and follow-upDeliver outstanding customer service that fosters loyalty and encourages referralsHelpful skills and qualificationsDon't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationshipsAbility to deliver first-class customer service with energy and enthusiasmA genuine interest in helping customers and contributing to the team's successStrong organisational skills with the ability to meet deadlines, with excellent attention to detailExceptional listening and communication skills, focused on understanding customer needsMust hold a valid UK driving licenceWe value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork - ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.TPBN1_UKTJ

Are you a customer-focused professional looking to build a rewarding career in the insurance and claims sector? Our client, a highly respected and award-winning organisation, is seeking a Third Party Motor Claims Handler to join their growing team in Norwich. \n This is a fantastic opportunity for someone who enjoys speaking with customers, thrives in a fast-paced environment, and is motivated by achieving results while delivering exceptional service. \n As a Third Party Capture Motor Claims Handler, you will be responsible for contacting claimants involved in road traffic accidents with the company's policyholders. Your objective will be to provide a seamless claims experience by introducing the services available to them, managing vehicle damage claims, and arranging replacement vehicles or alternative settlement solutions where appropriate. \n Key Responsibilities \n\n • Manage and progress a portfolio of claims efficiently to achieve individual and team targets.\n, • Communicate with claimants and other relevant parties via telephone and email.\n, • Deliver a high standard of customer service throughout the claims process.\n, • Maintain accurate records and ensure compliance with internal procedures and audit requirements.\n, • Coordinate with approved suppliers and partners to initiate and progress claims.\n, • Identify opportunities to promote available services and prevent claimants from seeking alternative providers.\n, • Handle inbound and outbound calls professionally and confidently.\n, • Make informed decisions and resolve queries in a timely manner.\n\n About You \n The successful candidate will possess: \n\n • Excellent verbal and written communication skills.\n, • Strong attention to detail and accuracy.\n, • The ability to manage a busy workload and prioritise effectively.\n, • Confidence in handling objections and promoting services where appropriate.\n, • A proactive and organised approach to work.\n, • Strong decision-making skills.\n, • A positive, enthusiastic, and target-driven attitude.\n\n Previous experience within motor insurance, claims handling, credit hire, customer service, contact centres, or financial services would be advantageous but is not essential, as full training will be provided. \n Working Hours \n\n • 37.5 hours per week.\n, • Rotating shifts between 8:00am and 8:00pm.\n, • Minimum of one late shift per week (12:00pm to 8:00pm).\n, • One in four Saturdays (8:00am to 1:00pm) with time off in lieu during the week.\n, • Hybrid working available once competency has been achieved.\n\n Benefits \n\n • 25 days annual leave plus Bank Holidays and wellbeing days.\n, • Option to buy and sell additional holiday.\n, • Hybrid working opportunities.\n, • Smart casual dress code.\n, • Pension scheme.\n, • Annual awards events and charity initiatives.\n, • Excellent career progression opportunities.\n, • Access to professional development resources including LinkedIn Learning, Coursera, and Lean Six Sigma training.\n, • Free annual eye test and discounts on eyewear.\n, • Group Life Assurance and Income Protection.\n, • Optional Private Medical Insurance.\n, • Employee Assistance Programme (EAP).\n, • Volunteering opportunities.\n, • Additional flexible benefits including cycle to work scheme, dental insurance, critical illness cover, travel insurance, technology schemes, share save plans and more.\n\n Interested? \n Apply today to find out more about this exciting opportunity based in Norwich. \n Please call Michelle Topley on or email your CV to . Alternatively apply online.

About us \n Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. \n We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. \n Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. \n With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. \n The team you will join \n Birketts’ Employment Team has experience in all areas of contentious and non-contentious employment law matters, representing clients from a broad range of public and private organisations as well as senior executives. We are proud to act for sector leading clients nationwide and some important and high-profile businesses and institutions across a number of key sectors. Ranked 1 tier in Chambers and Legal 500, you will join a highly successful Employment team who is seeing consistent and continuous growth, and which works and collaborates closely as a supportive team of colleagues. Our employment advice is supplemented by a well-developed in-house employment client training offering (known as Shaping Excellence),an immigration team, an employee incentives group and Resolve, which consists of an HR consultancy service, a workplace investigations service and a team of accredited mediators. \n The work you will be doing \n You will be responsible for: \n\n • General employment issues ranging from maternity rights to general contractual issues. \n, • Drafting service agreements, contracts of employment and staff handbooks \n, • Drafting and reviewing employment policies ranging from performance, sickness, and misconduct procedures to maternity and parental leave schemes. \n, • Transactional corporate support work \n, • Wrongful and unfair dismissal \n, • Redundancy and restructuring \n, • Transfer of Undertakings \n, • Awareness of boardroom disputes and severance claims \n, • Employment litigation in the employment tribunal \n, • Discrimination (including sex, race, disability and age) \n, • Trade union work for employers. \n, • Professional Discipline and conduct, including advising professional conduct/fitness to practice panels \n\n Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. \n What we are looking for \n\n • Ideally a minimum of 3 years PQE gained at a reputable legal firm\n, • Track record of managing caseloads with minimal supervision\n, • Strong attention to detail to produce work documentation which is consistently of a high standard\n, • Dependable and efficient in time management\n, • An interest in business development and an eye for identifying and leveraging opportunities\n, • Professional integrity and a commitment to providing excellent client service\n, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation\n\n Birketts has designed a 'Talent Management Framework' which provides a career structure that will help us develop, retain and reward talented people. As an Associate, we typically expect candidates to have between 3-6 years PQE. \n Hybrid Working \n Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. \n Benefits \n As a Birketts colleague, you will be eligible to receive a wide range of benefits: \n\n • 25 days holiday (FTE) plus Bank Holidays \n, • Long Service holiday award – 1 extra week every 10 years continuous service\n, • Private Healthcare with BUPA (offered after probation is passed)\n, • Scottish Widows Pension Scheme (5% employer / 5% Employee)\n, • Staff Profit Share and Individual Performance Bonus Scheme \n, • Salary sacrifice (Pensions, Staff Profit Share)\n, • Life Assurance - 4 x salary / Permanent Health Insurance\n, • Paid CSR Day\n, • Enhanced Maternity/Paternity Leave\n, • Subsidised gym membership\n, • Electric car scheme\n, • Dress for your Day Policy\n\n You can find out more on our website: https://recognition-reward-benefits/ \n Inclusivity and Culture \n At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. \n Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. \n We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.

About us \n Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. \n We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. \n Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024. \n With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership. \n The team you will join \n Our Plot Sale Team has a long-standing track record of managing plot sales for a diverse range of clients, including national and regional developers, local authorities, and registered providers. We currently successfully handle approximately 3,500 plot sales, demonstrating our capacity and commitment to providing an excellent and efficient service. \n Our team is widely recognised for their exceptional service, and we are proud to have been recently crowned as the ‘New Build Conveyancing Team of the Year’ at the British Conveyancing Awards 2024 and highly recommended in 2025. \n Our commitment to providing high-quality service and our proven track record in commercial real estate matters make us a reliable partner for all plot sales needs. \n We also deal with various affordable disposals including but not limited to RTA, RTB, Resales & Assignments, Staircasing and Final Staircasing transactions throughout the team. \n The work you will be doing \n You will provide additional fee earning support alongside the Head of Plot Sale Team for a rapidly growing sector with a focus on technical excellence and business development. \n The role will suit a candidate with a significant following and marketplace presence to be able to actively and effectively grow the practice, although this is not essential. \n What we are looking for \n\n • Solicitor/Legal Exec/Licensed Conveyancer with at least four to six years' PQE gained at a strong regional or City firm\n, • Experience of all aspects of work as outlined in this profile is required\n, • A proven ability to meet the demands of high value conveyancing including enhanced accessibility\n, • An ability to actively market within this specialist sector and to focus on growing new relationships\n, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation\n\n Inclusivity and Culture \n At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits: \n\n • 25 days holiday (FTE) plus Bank Holidays \n, • Long Service holiday award – 1 extra week every 10 years continuous service\n, • Private Healthcare with BUPA (offered after probation is passed)\n, • Scottish Widows Pension Scheme (5% employer / 5% Employee)\n, • Staff Profit Share and Individual Performance Bonus Scheme \n, • Salary sacrifice (Pensions, Staff Profit Share)\n, • Life Assurance - 4 x salary / Permanent Health Insurance\n, • Paid CSR Day\n, • Enhanced Maternity/Paternity Leave\n, • Subsidised gym membership\n, • Electric car scheme\n, • Agile/Hybrid Working Policy\n, • Dress for your Day Policy\n\n https://recognition-reward-benefits/ \n Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. \n Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. \n Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. \n We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. \n Accountabilities \n • Dealing with the preparation of site set up paperwork for use in connection with the various schemes including the preparation of packs or bundles to be issued or producing starting point precedents or versions of Sale Contracts, Transfers and Leases.\n, • Dealing with infrastructure agreements and all aspects of legal work associated with these arrangements for new build properties and developments\n, • Acting for a range of clients from individuals to corporate entities on a diverse range of residential property matters\n, • Acting on the sale and financing of routine and complex freehold/leasehold and high value properties\n, • Working alongside and developing relationships with local agents including high end property finders and estate agents\n, • Acting on main stream residential conveyancing to support the wider practice\n, • Providing technical support to the local team members including overseeing and training of junior team members as the need arises\n, • Being actively involved with developing and implementing the Plot Sale Team business development plan\n, • Instil the Birketts’ culture and brand signatures and values throughout the team\n, • Working with the Head of the Plot Sale Team to explore new work types and opportunities for diversificationAssiting in managing a caseload of other residential conveyan

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Real Estate - Enfranchisement Location Text: Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.The team you will joinOur leasehold enfranchisement practice sits within our Residential Real Estate team and comprises fee-earners from both the Residential Real Estate team and the Real Estate Disputes team.The Residential Real Estate team has 70+ members operating out of 6 of our 7 offices. Our leasehold enfranchisement practice operates on a national basis regardless of the location of its practice members.We are seeking a Partner who can work across both enfranchisement and technical leasehold residential real estate matters.The leasehold enfranchisement practice is currently made up of two Partners, five fee earners and one assistant, working alongside a secretarial pool. Together the team advise on all aspects of leasehold enfranchisement, both non-contentious and contentious.Beyond the core practice, there are supporting, specialist fee-earners in our corporate and tax teams, which ensure our clients receive a seamless end-to-end enfranchisement service.The work you will be doingYou will be responsible for growing an existing team with a focus on technical-excellence, outstanding client service and business development.You will be an active contributor to the core management group within the Residential Real Estate team across all offices which is responsible for team strategy and the employee experience.Responsibilities will include:actively developing the business through existing and new connectionsacting for a range of clients from high end individuals to social landlords on all aspects of leasehold enfranchisement including 1993 Act, 1987 Act and 1967 Act matterskeeping informed regarding legislative changes, including commonhold proposals, and to provide training and thought leadership across all enfranchisement worktypesworking alongside and develop relationships with high end property finders, estate agents and brokersoverseeing and being responsible for the training of all practice membersdeveloping and implementing the enfranchisement precedent bank including ensuring that best practice and risk management are adopted throughout the work type precedentsexploring new work types and opportunities for diversification such as right to manage, management licences and relationships with managing agentsproviding a vital interface between the practice members and the management of the overall enfranchisement practicebeing responsible for day to day management of practice members at all levels including recruitment, performance management, managing staff absences and holidays, technical matters that arise on a daily basis, overall team financial and compliance management and motivating the team to perform to the highest standardsinstilling the Birketts’ culture, brand signatures and values throughout the practicebeing the point of escalation for client feedback including complaints handlingbeing involved in the strategic management of the wider Residential Real Estate practicedelivering training internally as well as externallyproviding strategic advice to clients and team members on structuring freehold transfers, the grant of leases, lease extension projects and other matters to avoid the application of the 1987 and to identify where a project may not be tax efficient (tax advice is led by our SDLT and CGT specialists; however, it is key to identify where a proposed structure may be not be tax efficient)setting up volume lease extension projects and thereafter supervising the implementation of such projectsdrafting, advising on and implementing participation agreements and deeds of adherence for collective enfranchisement and 1987 Act acquisitionsreviewing and advising on existing leases and the grant of new leases as part of the Residential Real Estate team’s financing practiceacting on the statutory and voluntary disposal or acquisition of blocks of flatsactively marketing the sector including regular business development meetings with the sector members, writing articles, commenting on upcoming legislation, etcattending leasehold enfranchisement training and social events e.g. through ALEPworking alongside and developing relationships with enfranchisement valuersassisting with the development of processes and precedents within the enfranchisement sectorconducting and documenting regular team meetings with sector members to encourage and instil a collaborative cross-office, cross-division and high performing practicePlease note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.What we are looking forThe role requires a candidate with a strong following and marketplace presence to be able to actively and effectively grow the practice.Recognised technical expert who provides clear, tailored advice on complex legal and commercial issues.Drives efficient time recording, profitable pricing, strong cash flow, and team gross profit delivery.Leads business development and high-profile pitches, builds a strong market presence, wins new clients, and drives cross-selling opportunities.Delivers exceptional project and client management, consistently meeting expectations through strong communication and deep client understanding.Builds trust through strong relationships, continual professional development, clear communication of vision, and championing positive change.Demonstrates strong risk management, supports junior staff, upholds Lexcel standards, and maintains high compliance and file review performance.Strong attention to detail to produce work documentation which is consistently of a high standardProfessional integrity and a commitment to providing excellent client serviceTo be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictationHybrid WorkingBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. BenefitsAs a Birketts colleague, you will be eligible to receive a wide range of benefits:You can find out more on our website: Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/Artificial Intelligence (AI)At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.Our expectations regarding AI use in applications:Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.co.uk

Job descriptionBusiness Manager - Volkswagen NorwichCreate experiences you can be proud of.Leading with ambition and integrity, as a Business Manager you'll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers' faces.Working to become the World's Most Trusted Automotive Retailer, you'll be able to develop your skills while being a role model to your team, allowing them to fulfil their potential too.What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone.Life assurance with the option to increase coverWe're open to flexible working options - just askWhat you'll do day to day Drive the sale of finance and insurance products to customers, with weekly monitoring of penetration ratesIdentify opportunities to increase profitability through upselling finance & insurance productsAssist in the development of sales strategies to increase sales revenue, customer retention, and overall business performanceEnsure full compliance with regulatory and sales processes, prioritising fair treatment of all customersCollaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellenceDeliver exceptional customer service, fostering loyalty and generating referralsMaintain organised administration and uphold housekeeping standards for a professional work environmentHelpful skills and qualificationsDon't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulationsProven expertise in supervising and managing the end-to-end sales processAbility to deliver outstanding customer experiences with energy, enthusiasm and professionalismAdaptable approach to tailoring finance packages that meet individual customer needsDemonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skillsHighly organised and the ability to multitask effectively, ensuring efficiency and attention to detailMust hold a valid UK driving licenceWe value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork - ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.TPBN1_UKTJ

Employment AdvisorLocation: NorwichSalary: £26,500 - £29,545 (depending on skills and experience)Hours: 37 hours per weekContract: Full-time, permanent Trigon Recruitment are recruiting on behalf of a fantastic training provider for a passionate and driven Employment Advisor to join their successful and supportive team in Norwich. This is a rewarding opportunity for someone who enjoys helping others achieve their potential and is motivated by making a genuine difference in people’s lives. You will work closely with participants, providing tailored employability support, career coaching, and practical guidance to help individuals overcome barriers and move into sustainable employment.The successful candidate will manage a caseload of participants, building strong relationships and delivering a high-quality support service that empowers individuals to achieve positive outcomes. Key Responsibilities\n\n • Manage and support a caseload of participants on their journey into employment.\n, • Deliver personalised employability advice, coaching, and action plans.\n, • Identify barriers to employment and provide effective solutions and support.\n, • Motivate, encourage, and challenge participants to achieve their goals.\n, • Build strong relationships with participants, employers, and external partners.\n, • Maintain accurate records and work towards agreed performance targets.\n, • Deliver excellent customer service and participant engagement throughout.\n Ideal Candidate\n\n, • Strong communication and interpersonal skills.\n, • Experience within employability, recruitment, training, welfare-to-work, sales, or customer service environments.\n, • A positive, target-focused, and motivational approach.\n, • Ability to build rapport quickly and engage individuals from diverse backgrounds.\n, • Strong organisational skills with the ability to manage a busy workload.\n, • Self-motivated with the confidence to work independently and problem solve effectively.\n, • A full driving licence, or the ability to travel effectively using public transport, is required.\n Benefits\n\n, • 25 days annual leave plus Bank Holidays and your birthday off.\n, • Option to purchase additional annual leave.\n, • Pension Scheme (5% Employee / 5% Employer).\n, • Healthcare Cash Plan including life assurance.\n, • Annual salary review.\n, • Volunteer Days.\n, • Employee discounts and wellbeing benefits.\n, • Excellent training and career progression opportunities.\n This is an excellent opportunity to join a respected organisation committed to supporting people into meaningful and sustainable employment while offering long-term career development and a positive working environment. For a confidential discussion or to apply, please contact Tiff Bennett on or email

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.The team you will joinOur IT Team sits within our wider Business Services Division. The team is responsible for all aspects of IT across the business, covering User Support, Infrastructure, Security, Data and Development Teams. This role sits within a cross-functional team focused on developing innovative solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy ‘Empowering clients and colleagues to achieve their next level’.The work you will be doingAs Product Delivery Team Leader, you will support the successful evolution and continuous improvement of Birketts' digital products and services. Working closely with business stakeholders, Product Managers, Business Analysts and technical leadership, you will ensure that product priorities are aligned with business needs and focused on delivering meaningful value to the firm.Working in partnership with the Director of Business Solutions and the Product Development Team Leader, you will facilitate effective product planning, discovery and prioritisation activities, ensuring teams make informed decisions about what to build and why.The role will support Birketts' transition from traditional project-based delivery towards a more product-led approach. You will coach Business Analysts and Product Managers, helping to develop product management capability, encourage collaboration with stakeholders, and promote continuous learning and improvement across digital product teams.You will work closely with the firm's Business Change function on firmwide initiatives delivered through more traditional project-based approaches, helping to ensure alignment between the wider technology roadmap, operational change and transformational change activities. The role will support effective collaboration between Business Change, product management and technology teams, helping ensure the most appropriate delivery approach is adopted based on the nature of the initiative and the outcomes being sought, recognising that some initiatives may be best suited to structured project delivery while others will benefit from more product-led or agile delivery approaches.Success in this role will be reflected in stronger product management capability, clearer product priorities, and improved alignment between business needs and delivery outcomes.Main Responsibilities:Work with stakeholders to understand business needs and help shape product initiatives and prioritiesAssist Product Managers and Business Analysts in defining and maintaining product backlogsLead prioritisation discussions and provide constructive challenge to ensure effort is focused on the highest-value opportunitiesLead the development and communication of product roadmaps alongside Product Managers and stakeholdersEnsure product priorities are clearly defined, understood and aligned with business objectivesEnsure product priorities appropriately consider business value, risk, compliance and operational impactsPromote product discovery practices that help teams better understand user needs, business challenges and opportunities for improvementEncourage the use of stakeholder feedback, user insight and data to inform product decisionsSupport teams in reviewing outcomes and identifying opportunities for continuous improvementHelp ensure products continue to evolve in line with changing business needsLead, mentor and develop Business Analysts and Product Managers; build and mature Birketts' product management capabilityLead the growth of product management skills, including discovery, prioritisation, stakeholder management and outcome-focused thinkingEncourage collaboration, knowledge sharing and continuous learning across the teamSupport individuals in setting objectives and developing their professional capabilitiesSupport Birketts' transition from project-based delivery towards a more product-led approachSupport the adoption of consistent product management, discovery and prioritisation practices across digital product teamsEncourage outcome-focused decision making and effective collaboration between business and technology teamsWork closely with the Director of Business Solutions and Product Development Team Leader to continuously improve how products are shaped, prioritised and evolvedWork with Business Change, Infrastructure, Security and Architecture stakeholders to align product roadmaps with technology standards, operational considerations and wider business prioritiesEnsure products balance user needs, business priorities, risk and compliance requirementsPlease note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.What we are looking forExperience supporting the delivery and continuous improvement of digital products or servicesExperience balancing user needs, business priorities and delivery constraints when making product decisionsExperience leading product planning, roadmap development and prioritisation activities for digital products or servicesA strong understanding of product management principles, including product discovery, prioritisation and continuous improvementExperience working with Business Analysts, Product Managers, Product Owners or similar rolesAbility to coach individuals and teams in developing product management capabilityExperience helping organisations adopt more product-led ways of workingStrong stakeholder engagement and facilitation skills, with the ability to build effective working relationships across business and technology teamsAble to balance competing priorities and support informed decision making in complex environmentsComfortable working collaboratively with technical and delivery teams to shape and evolve productsA pragmatic, outcome-focused approach, with a willingness to challenge constructively and drive continuous improvementStrong communication skills, with the ability to explain complex ideas clearly to both technical and non-technical audiencesAn interest in developing people, fostering collaboration and building high-performing teamsDegree-qualified or able to demonstrate equivalent relevant experienceHybrid WorkingBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week.We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. BenefitsAs a Birketts colleague, you will be eligible to receive a wide range of benefits:25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeDress for your Day PolicyYou can find out more on our website: Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/Artificial Intelligence (AI)At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.Our expectations regarding AI use in applications:Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.co.uk

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Residential Real Estate Location Text: NorwichAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership.The team you will joinThe Residential Property team is a team of 65+ members operating out of six offices but working together as one team.Within the team there are various specialist sectors. We have a vacancy to fill in the team which will involve acting on routine residential property transactions as well as more complex and the high end matters with a focus on the Norwich marketplace.The Norwich team currently comprises seven fee earners and three assistants working alongside team-wide support pools (file opening and completions).The work you will be doingYou will provide fee earning support for a rapidly growing sector with a focus on technical excellence and business development.The role will suit a candidate with a following and marketplace presence and who is able to actively and effectively grow the Norwich-based practice.The candidate will need to be forward-thinking with an ability to embrace new technologies with a particular focus on AIAccountabilities: Acting for a range of clients from from high net worth individuals to corporate entities on a diverse range of residential real estate mattersActing on the purchase, sale and financing of routine and complex freehold/leasehold and high value propertiesWorking alongside and developing relationships with local agents including high end property finders and estate agentsActing on main stream residential conveyancing to support the wider practiceProviding technical support to the local team members including overseeing and training of junior team members as the need arisesBeing actively involved with developing and implementing the Norwich team business development planInstil the Birketts’ culture and brand signatures and values throughout the teamWorking with the Norwich Team Leader to explore new work types and opportunities for diversificationWhat we are looking forSolicitor, Legal Executive (with practicing rights) or Licensed Conveyancer with at least six years' PQE gained at a strong regional or City firmExperience of all aspects of work as outlined in this profile is requiredA proven ability to meet the demands of high value residential real estate mattersAn ability to actively market within this specialist sector and to focus on growing new relationshipsTo be competent in using Microsoft Word, Excel, time recording software, Outlook and digital dictationInclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits:25 or 30 days holiday (FTE) plus Bank HolidaysLong Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share / Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid ESG day (Environmental, Social and Governance)Enhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeEye Care VoucherAgile Working PolicyDress for your Day PolicyBirketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Real Estate FinanceLocation Text: Norwich, Ipswich, Chelmsford, Cambridge, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership.The team you will joinThe Birketts Real Estate Team is one of the most highly regarded and largest dedicated real estate teams outside London, with over 250 lawyers.Our team brings together exceptional talent from diverse backgrounds, including major City practices, leading national and regional firms, industry, and local government. This breadth of experience covers all aspects of real estate, including residential, social housing, planning, and commercial expertise.Our team of experienced Real Estate Finance Lawyers acts for banks and specialist lenders on a full range of real estate finance law matters and advises on transactions involving commercial, mixed use and residential buy to let properties throughout England and Wales. They have a particular experience in working with lenders who use lender indemnity insurance on a volume basis.The work you will be doingThe successful candidate will be responsible for maintaining and growing client relationships, ensuring the delivery of high-quality legal services and contributing to the strategic direction and success of the firm. You will be responsible for: Ensuring client needs are met with the highest standard of professionalism and efficiency including setting up processes for new and existing clientsMaintaining and growing client relationships and contributing to the strategic direction and success of the firm. Leading, training, supervising and mentoring a team of junior lawyers, fostering a collaborative and supportive work environment. Participating in networking events, conferences and other business development activities to promote the firm’s services. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.What we are looking forThe successful candidate will have an excellent knowledge of the law yet be able to think commercially and analytically so as to provide accurate and practical advice to company clients and high net worth individuals which is tailored to their needs, with an ability to think clearly under pressure and set up processes to deliver service on a service level agreement basis. You will also be expected to play an active role in marketing and practice development as well as providing a high level of service to existing clients and referrers. Recognised technical expert who provides clear, tailored advice on complex legal and commercial issues. Drives efficient time recording, profitable pricing, strong cash flow, and team gross profit delivery. Strong academic backgroundLeads business development and high-profile pitches, builds a strong market presence, wins new clients, and drives cross-selling opportunities. Delivers exceptional project and client management, consistently meeting expectations through strong communication and deep client understanding. Builds trust through strong relationships, continual professional development, clear communication of vision, and championing positive change. Hybrid WorkingBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week.BenefitsAs a Birketts colleague, you will be eligible to receive a wide range of benefits:30 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeDress for your Day PolicyYou can find out more on our website: Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.The work you will be doingWe are seeking a Senior Legal Technologist with strong HighQ experience to join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting.You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites and portals, configure workflows and dashboards, and support technology-enabled legal service delivery. The successful candidate will bring hands-on HighQ administration and solution design experience, strong stakeholder management skills and a practical understanding of legal service delivery. Experience with HighQ, Publisher, forms, workflow automation, permissions, dashboards, Microsoft 365 and wider legal technology platforms would be highly advantageous.Main Responsibilities include:Design, configure and implement HighQ sites, client portals, matter workspaces and collaboration platforms.Develop workflow-enabled solutions using HighQ forms, tasks, notifications, alerts and automation capabilities.Configure permissions, groups, access models, governance controls and security settings in line with firm policy.Create dashboards, reporting views and management information to support matter delivery and client transparency.Maintain HighQ development standards, reusable templates, site structures and platform documentation.Support HighQ troubleshooting, enhancement requests, user queries and continuous improvement activity.Gather requirements from legal teams and translate legal or operational needs into practical technology solutions.Support implementation of legal technology tools across practice groups and client teams.Contribute to solution design for document automation, workflow automation, contract lifecycle management, collaboration platforms, knowledge solutions, AI tools and matter management technologies.Work with IT, information security and third party vendors to ensure solutions are secure, scalable and supportable.Test, iterate and document solutions before and after launch.Identify opportunities to improve legal service delivery through better use of technology, data and automation.Support innovation pilots, proof-of-concept projects and client-facing technology demonstrations.Deliver user training, guidance materials, quick reference guides and show-and-tell sessions.Promote adoption by explaining technology benefits in practical, lawyer-friendly and client-focused terms.Track usage, adoption and value delivered by legal technology solutions.Facilitate discovery workshops with partners, lawyers, business services teams and clients.Act as a trusted adviser to legal teams on the use of HighQ and other legal technology platforms.Support client pitches, panel responses and demonstrations where technology-enabled delivery is a differentiator.Prepare clear recommendations, implementation plans and progress updates for senior stakeholders.Build confidence in HighQ through practical, commercially aware and lawyer-friendly advice.Support HighQ platform governance, administration and housekeeping.Maintain documentation, design standards and best practice guidance for HighQ and other legal technology solutions.Ensure solutions are aligned with information security, data protection, confidentiality and professional services requirements.Monitor platform performance, enhancement requests, risk issues and user feedback.Coach and mentor junior legal technologists, innovation analysts or operational colleagues on HighQ design, build and governance standards.Develop training materials, playbooks, quick reference guides and show-and-tell content to improve adoption and consistency.Promote continuous improvement by capturing lessons learned, user feedback and opportunities for reuse or automation.Support the development of a mature, scalable legal technology operating model across the firmPlease note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.What we are looking forHighQ Administrator or equivalent platform certification would be highly desirable. Demonstrable hands-on HighQ experience is essential.Experience in a law firm, legal technology consultancy, alternative legal services provider, in-house legal operations team or professional services environment.Ability to understand legal processes, define requirements, map user journeys and design practical technology solutions.Comfortable configuring platforms, testing solutions, documenting builds and working with IT or vendor teams.Familiarity with legal workflows, matter management, document processes, collaboration models and client service delivery.Able to plan, prioritise and deliver multiple technology workstreams while managing dependencies and stakeholders.Strong written and verbal communication, including user guidance, training materials, demos and senior stakeholder updates.Ability to use reporting and usage information to assess adoption, value and areas for improvement.Understands law firm economics, client expectations, risk management and the importance of technology-enabled value delivery.Hybrid WorkingBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week.We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. BenefitsAs a Birketts colleague, you will be eligible to receive a wide range of benefits:25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeDress for your Day PolicyYou can find out more on our website: Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/Artificial Intelligence (AI)At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.Our expectations regarding AI use in applications:Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.co.uk

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Property DisputesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.The team you will joinOur Property Disputes Team sits within our wider Dispute Resolution Division and acts for a wide range of clients including private individuals, partnerships, trusts, registered social landlords and corporate clients in both the public and private sectors.The work you will be doingDrafting and reviewing tenancy agreements and advising on occupational arrangementsDrafting, reviewing and serving noticesAdvising on possession options and implications of relevant legislation to the private rented sectorPreparing and reviewing pleadings, witness statements, and settlement documents.Preparing instructions to CounselConducting legal research and preparing clear, concise advice notes for clients and senior team membersKeeping up to date with legislative changes in the sectorAttending court hearings, mediations, and negotiations as appropriate.Manage a caseload of residential letting matters, working under supervision of experienced solicitorsAttending appropriate business development opportunitiesWorking to deadlinesMaintaining accurate time-costing proceduresEnsuring compliance with file managementProactively support other members of the team and to provide cover as and when necessary Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.What we are looking forLaw degree or equivalent experienceDemonstrable interest in and/or knowledge of relevant law and legal procedure relating to residential lettings/private rented sectorAbility to undertake legal work requiring technical and procedural understandingCompetence in accurately recording time and understanding chargeable workStrong legal research and investigative skillsAdvanced written and verbal communication skillsAbility to analyse information and present findings clearly and preciselyStrong attention to detail to produce work documentation which is consistently of a high standardProfessional integrity and a commitment to providing excellent client serviceTo be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictationHybrid WorkingBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week.We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. BenefitsAs a Birketts colleague, you will be eligible to receive a wide range of benefits:25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeDress for your Day PolicyYou can find out more on our website: Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/Artificial Intelligence (AI)At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.Our expectations regarding AI use in applications:Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.co.uk

Purchasing Manager\n Location: Norwich \n Hours: 40 hours per week \n Reporting to: Head of Operations \n Salary: Dependent on experience About the Role\n We are looking for an organised, proactive and commercially minded Purchasing Manager to take ownership of the day-to-day purchasing function within Delta Fire. \n This is a hands-on role with responsibility for purchasing, supplier management, stock availability and inbound international logistics. Working closely with Production, Sales and Finance, you will play an important role in ensuring the business has the materials and products it needs, when it needs them, while maintaining appropriate stock levels and achieving strong commercial outcomes from our supply base. \n Alongside managing day-to-day purchasing activity, you will be expected to develop supplier relationships, negotiate pricing and terms, monitor supplier performance and identify opportunities to improve cost, quality, lead times and supply resilience. \n As Delta Fire continues to grow, there will be an opportunity for the successful candidate to develop the purchasing function further and take increasing responsibility for our wider supply chain. Key ResponsibilitiesPurchasing & Supplier Management\n · Take ownership of day-to-day purchasing activity across UK and international suppliers. \n · Place and manage purchase orders in line with stock requirements, production needs and sales demand. \n · Monitor outstanding purchase orders and proactively manage suppliers to ensure agreed delivery dates are achieved. \n · Develop and maintain strong, professional relationships with key suppliers. \n · Negotiate supplier pricing, commercial terms and lead times to achieve best value for the business. \n · Regularly review supplier pricing and identify opportunities for cost reduction and improved purchasing terms. \n · Identify, assess and develop new suppliers where appropriate to improve cost, capability or supply resilience. \n · Monitor supplier performance across cost, quality, delivery and service. \n · Work with suppliers to address recurring performance issues and drive continuous improvement. \n · Identify potential supply-chain risks and develop appropriate alternative sources or mitigation measures. \n · Maintain accurate purchasing records and supplier information. Stock & Inventory Management\n · Monitor stock levels and identify current or anticipated shortages before they impact Production or customer orders. \n · Raise purchase orders to maintain appropriate stock levels and support forecast demand. \n · Work with Production and Sales to understand future requirements and purchasing priorities. \n · Allocate available stock against sales orders where required. \n · Work with relevant teams to prioritise stock allocation where supply is constrained. \n · Support improvements in stock planning and inventory management. \n · Help ensure the business maintains appropriate stock levels while minimising unnecessary or slow-moving inventory. \n · Carry out or support physical stock checks where required and investigate discrepancies. International Purchasing & Logistics\n · Coordinate incoming international shipments from suppliers through to delivery. \n · Monitor shipment progress and proactively resolve delays or other issues. \n · Coordinate customs clearance and liaise with freight forwarders, customs agents and suppliers. \n · Ensure appropriate documentation is available for international shipments. \n · Work with suppliers and logistics partners to identify opportunities to improve freight costs and delivery performance. \n · Liaise with Finance to ensure international proforma invoices and other supplier payments are processed in time to avoid disruption to orders or shipments. Internal Communication\n · Work closely with Sales to provide accurate and up-to-date supplier lead times for customer quotations and orders. \n · Work closely with Production to ensure required materials and components are available when needed. \n · Communicate potential delays, shortages and supply issues promptly to relevant teams. \n · Provide clear updates on outstanding orders and expected delivery dates. \n · Develop strong working relationships across Production, Sales, Finance and other areas of the business. Skills & ExperienceEssential\n · Previous experience within purchasing, procurement or supply chain. \n · Experience managing multiple purchase orders and supplier relationships. \n · Strong organisational skills with excellent attention to detail. \n · Strong communication and relationship-management skills. \n · Commercial awareness and confidence discussing pricing and terms with suppliers. \n · Ability to proactively identify potential supply issues and take action before they affect the business. \n · Strong numerical skills and commercial judgement. \n · Ability to work independently, prioritise workload and meet deadlines. \n · Good IT skills, including Microsoft Office. Desirable\n · Experience within manufacturing, engineering, distribution or another product-based business. \n · Experience negotiating supplier pricing and commercial terms. \n · Experience sourcing and evaluating new suppliers. \n · Experience of international purchasing and importing. \n · Experience with customs clearance and international freight. \n · Experience working with freight forwarders and customs agents. \n · Experience using Sage 50 or similar accounting / ERP software. \n · Experience analysing purchasing spend or supplier performance. Personal Attributes\n We are looking for someone who is: \n Proactive – someone who anticipates issues, follows things through and takes ownership rather than waiting for problems to arise. \n Commercially minded – someone who understands that good purchasing is about achieving the right balance between cost, quality, availability and supplier performance. \n Organised – able to manage a high volume of orders, suppliers and competing priorities. \n Confident – comfortable challenging suppliers, negotiating commercially and representing the interests of the business. \n Reliable and thorough – understands the importance of accurate orders, stock information and delivery commitments. \n A strong communicator – able to build effective relationships with suppliers and colleagues across the business. \n Practical and solutions-focused – able to resolve purchasing and supply issues quickly and effectively. \n Improvement-focused – someone who looks for better ways of working rather than simply maintaining existing processes. What the Role Offers\n This is an important role within Delta Fire with the opportunity to take ownership of the purchasing function and make a tangible impact on supplier performance, stock availability, purchasing costs and customer service. \n The role offers significant scope to make improvements and shape how purchasing operates within the business. As Delta Fire continues to grow, we expect the purchasing and supply-chain function to develop alongside it, creating further opportunities for responsibility and career progression for the right person. \n Hours: 40 hours per week \n Salary: Competitive, dependent on experience \n Benefits: \n · Company pension scheme \n · 25 days annual leave + bank holidays

Job descriptionAftersales Manager - BMW NorwichWant to be the best you can be? It's what drives us too.Working in our aftersales department as an Aftersales Manager you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone.Life assurance with the option to increase coverWe're open to flexible working options - just askWhat you'll do day to day Manage the aftersales teams including parts, vehicle technicians and service advisorsCoach and motivate the teamsMonitor performances against agreed targets and budgetsAnalyse areas of performance and weakness & provide guidanceHelpful skills and qualificationsDon't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Previous experience of working within the automotive industryComprehensive knowledge of the motor tradeAble to influence, motivate and manage a team effectivelyMaintain methodical and logical approach to varying workloadsWill be able to meet deadlines and prioritise workloadsWe value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our peopleOur ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork - ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.TPBN1_UKTJ

Job descriptionService Advisor - Group 1 Assured NorwichGood, honest, rewarding work. It's how we're built.In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre.As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone.Life assurance with the option to increase coverWe're open to flexible working options - just askWhat you'll do day to day Warmly welcome and engage customers in a friendly and professional manner throughout the dayKeep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trustDevelop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led trainingActively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenueSchedule vehicles for appointments in the workshop efficiently and accuratelyConduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questionsMaintain precise and up-to-date customer records within our systems for effective service managementHelpful skills and qualificationsDon't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, with the ability to engage effectively with customers and colleaguesDemonstrated experience in delivering exceptional customer serviceSkilled at identifying customer needs and opportunities for upsellingExcellent time management skills and the ability to work under pressurePrevious experience in a target driven role, demonstrating the ability to meet goalsMust hold a valid UK driving licenceWe value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork - ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.TPBN1_UKTJ

Are you an Audit professional looking to join a firm where people genuinely come first? This is an exciting opportunity to become part of a highly respected regional accountancy practice that has built its reputation not only on delivering exceptional client service, but also on creating an environment where its people can thrive. You'll join a friendly and collaborative team where you'll be supported, encouraged and given every opportunity to develop your career at a pace that works for you. With an impressive and varied client portfolio, a strong commitment to learning and development and one of the best benefits packages in the market, this is a fantastic opportunity for someone looking to build a long term career in Audit. The Role As an Audit Associate, you'll play an important role in delivering high quality audit and advisory services to a broad portfolio of clients across a range of sectors. Working alongside experienced Managers and senior colleagues, you'll gain exposure to every stage of the audit process while taking increasing ownership of your own assignments. You'll also have the opportunity to mentor junior team members, strengthen client relationships and continue building both your technical and commercial expertise. Your Responsibilities Planning and delivering audit assignments for a varied portfolio of clients Completing audit fieldwork and testing with minimal supervision Assisting with the preparation of statutory and consolidated financial statements under UK GAAP Building trusted relationships with clients and providing an exceptional level of service Identifying opportunities to add value and support clients with wider business needs Managing your own workload to ensure deadlines and budgets are achieved Supporting and developing junior members of the team through coaching and feedback Working closely with Managers and Partners to deliver successful client outcomes About You You'll already have experience working within a UK accountancy practice and be looking for a firm where your development is genuinely supported. You'll ideally have: ACA or ACCA part qualified, or AAT Level 4 qualified Experience auditing clients within a UK practice environment Experience preparing financial statements and supporting tax computations Exposure to a range of clients across different sectors Excellent communication and organisational skills A proactive attitude with a genuine desire to learn and develop A full UK driving licence and willingness to travel across East Anglia when required What's on Offer Competitive salary Full ACA or ACCA study support Competitive annual leave plus Bank Holidays Annual salary reviews Professional subscriptions paid Medicash healthcare plan Life assurance Pension scheme Group income protection Option to purchase private medical insurance Paid sick leave Exam milestone rewards Ongoing technical and professional development Flexible working and a genuine commitment to work life balance A welcoming, supportive team where your wellbeing and career are equally important If you're looking for more than just your next Audit role and want to join a firm that genuinely invests in its people, values collaboration and offers clear opportunities for progression, we'd love to hear from you

Technical Engineer (Domestic Boilers & Heating) Location: Field-Based Job Type: Full-Time Salary: £35,000-£40,000 (depending on experience) + £150 per Saturday rota payment About the Role We are looking for a skilled and customer-focused Technical Engineer to join our Technical Services team. This field-based role involves providing on-site fault-finding, servicing and breakdown support for domestic boilers and hot water systems across the South East. You'll also provide technical support via a dedicated helpline on a rota basis and work alongside the sales team to support installer events, product demonstrations and technical training. This is an excellent opportunity for an experienced heating engineer who enjoys solving technical challenges while delivering exceptional customer service. Key Responsibilities Diagnose and repair faults on domestic boilers and hot water products at customer premises. Provide technical support through the telephone helpline as part of a weekday and Saturday rota. Support sales activities, including installer visits, trade events, demonstrations and technical presentations. Build and maintain strong relationships with customers, installers and service partners. Monitor and support local service agents to ensure high service standards and appropriate stock levels. Deliver product training to installers and service agents through presentations and live demonstrations. Resolve customer issues efficiently and professionally. Share technical feedback and contribute ideas to support continuous product and service improvements. About You To be successful in this role, you'll have: Proven experience diagnosing and repairing domestic boiler faults (ideally five or more years). Current ACS Core and Boiler qualifications (CCN1 and CENWAT). Oil heating qualifications (essential). A full UK driving licence. Residence within or close to the South East region. Strong customer service and communication skills. Good IT skills and the ability to work independently with minimal supervision. Desirable Air Source Heat Pump experience or qualification. F-Gas Category 1 certification. What's on Offer Competitive salary of £35,000-£40,000, depending on experience. £150 payment for Saturday rota cover. Company van. Tablet and mobile phone. 22 days' annual leave, increasing with service, plus bank holidays. Company pension. Private health insurance following the qualifying period. Performance-related bonus. Ongoing training and development. The opportunity to join a growing organisation within the heating and renewable technologies sector, where you'll play a key role in delivering outstanding technical support and customer service

Job descriptionVehicle Technician (Mechanic) - Audi Norwich£60,000 OTE (uncapped earnings)Experienced Technicians are eligible for welcome bonuses totalling £2,500*Time to switch up a gear? Be part of something better.Enjoy support that's second to none as a Vehicle Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you'll learn new skills while becoming an expert. And best of all, you'll be part of a fun, friendly team that will support you every day.What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone.Life assurance with the option to increase coverWe're open to flexible working options - just askWhat you'll do day to day Perform high-quality vehicle maintenance and repairs, following manufacturer standards and guidelines to ensure reliability and safetyConduct thorough inspections of vehicle components to assess wear, damage, or required replacementsProvide expert technical advice to customers when necessary, ensuring clear and professional communicationMaintain exceptional customer service standards, fostering trust that leads to repeat business and referralsCollaborate effectively with the service reception team and workshop control for seamless workflow and customer satisfactionOffer support and guidance to fellow Technicians in the workshop, promoting teamwork and knowledge sharingHelpful skills and qualificationsDon't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent qualificationExperienced Level 2 qualified technicians with a dealership background are encouraged to applyThorough understanding of vehicle safety standards and guidelinesStrong problem-solving skills, ensuring accuracy in all aspects of workProven ability to meet efficiency targets while maintaining a keen eye for detailAbility to collaborate and contribute positively within a team environmentA current valid MOT licence is advantageous but not essentialMust hold a valid UK driving licenceWe value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork - ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.*Terms & Conditions; Welcome bonus is available to Level 3 qualified technicians. You will receive £1,000 sign-on bonus payable after 30 days of employment, a further £500 after 90 days, and a final payment of £1000 after 6 months. Further T&C's apply.TPBN1_UKTJ

Job descriptionMotorrad Brand Manager - BMW NorwichFun, exciting, rewarding work. Join us for the ride.Working with world-class brands as a Motorrad Brand Manager you'll have the drive to deliver outstanding and trusted experiences for our customers.As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone.Life assurance with the option to increase coverWe're open to flexible working options - just askWhat you'll do day to day The development of the Sales Executives within the team to achieve and exceed targets.Acting as a contact between a company and its existing and potential markets.Support the sales executives in negotiating the terms of an agreement and support the closure of sales.Gathering market and customer information.Negotiating variations in price, delivery and specifications with other managers.Advising on forthcoming product developments and discussing special promotions.Checking quantities of goods on display and in stock and advising Sales Executives.Checking motorcycles in build with production and being a key point of contact.Reviewing own sales performance, aiming to meet or exceed targets.Gaining a clear understanding of customers' businesses and requirements.The training and development of Sales Executives within the Team.Conducting regular performance reviews with employees.Helpful skills and qualificationsDon't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. You will be able to demonstrate a strong understanding of the key success drivers essential to deliver consistently strong results in terms of business growth, net profit and cost control, together with high levels of employee and customer satisfaction.Whilst previous automotive experience will be a benefit, attitude and character are more important to us.We will want to see that you have strong leadership abilities and deeply care about customer satisfaction and customer loyalty.A hands on leader and financially awareAbility to negotiate at all levels with strong leadership skillsMotor Industry experience is preferableAbility to work to timescales effectivelyKeen eye for detail, good communication and a passion for delivering great customer serviceStrong industry knowledgeAbility to work under pressureMust hold a motorcycle license and a car driving license,We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork - ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.TPBN1_UKTJ

Job descriptionSales Executive - MINI NorwichSalary £24,000 (uncapped earnings)Fun, exciting, rewarding work. Join us for the ride.Working with world-class brands as a Sales Executive you'll have the drive to deliver outstanding and trusted experiences for our customers.As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone.Life assurance with the option to increase coverWe're open to flexible working options - just askWhat you'll do day to day Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicleActively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry databaseMaintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessionsRecommend suitable add-on products that align with customer needs and preferencesEnsure the effective use of customer enquiry management systems for optimal tracking and follow-upDeliver outstanding customer service that fosters loyalty and encourages referralsHelpful skills and qualificationsDon't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationshipsAbility to deliver first-class customer service with energy and enthusiasmA genuine interest in helping customers and contributing to the team's successStrong organisational skills with the ability to meet deadlines, with excellent attention to detailExceptional listening and communication skills, focused on understanding customer needsMust hold a valid UK driving licenceWe value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork - ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.TPBN1_UKTJ

Employment Advisor Location: Norwich Salary: £26,500 - £29,545 (depending on skills and experience) Hours: 37 hours per week Contract: Full-time, permanent Trigon Recruitment are recruiting on behalf of a fantastic training provider for a passionate and driven Employment Advisor to join their successful and supportive team in Norwich. This is a rewarding opportunity for someone who enjoys helping others achieve their potential and is motivated by making a genuine difference in people’s lives. You will work closely with participants, providing tailored employability support, career coaching, and practical guidance to help individuals overcome barriers and move into sustainable employment. The successful candidate will manage a caseload of participants, building strong relationships and delivering a high-quality support service that empowers individuals to achieve positive outcomes. Key Responsibilities Manage and support a caseload of participants on their journey into employment. Deliver personalised employability advice, coaching, and action plans. Identify barriers to employment and provide effective solutions and support. Motivate, encourage, and challenge participants to achieve their goals. Build strong relationships with participants, employers, and external partners. Maintain accurate records and work towards agreed performance targets. Deliver excellent customer service and participant engagement throughout. Ideal Candidate Strong communication and interpersonal skills. Experience within employability, recruitment, training, welfare-to-work, sales, or customer service environments. A positive, target-focused, and motivational approach. Ability to build rapport quickly and engage individuals from diverse backgrounds. Strong organisational skills with the ability to manage a busy workload. Self-motivated with the confidence to work independently and problem solve effectively. A full driving licence, or the ability to travel effectively using public transport, is required. Benefits 25 days annual leave plus Bank Holidays and your birthday off. Option to purchase additional annual leave. Pension Scheme (5% Employee / 5% Employer). Healthcare Cash Plan including life assurance. Annual salary review. Volunteer Days. Employee discounts and wellbeing benefits. Excellent training and career progression opportunities. This is an excellent opportunity to join a respected organisation committed to supporting people into meaningful and sustainable employment while offering long-term career development and a positive working environment. For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed)

Marketing Executive Location: Norwich Salary: From £28,000 per annum Hours: Full-time, 37.5 hours per week Contract: Permanent Atkinson Moss are seeking a Marketing Executive to join a busy and collaborative team based in Norwich. This is an exciting opportunity for someone who enjoys variety in their role and wants to play an active part in delivering impactful campaigns, supporting events, and helping to drive business growth. Working closely with a number of teams across the business, you'll be responsible for bringing marketing plans to life, coordinating campaigns, and ensuring projects are delivered to a high standard. No two days are the same, making this an ideal opportunity for someone who thrives in a fast-paced environment. Please note, due to the nature of the role, a full UK driving licence and access to a vehicle are required. Key Responsibilities Coordinate and deliver marketing campaigns across multiple business areas. Support the creation of engaging marketing materials alongside internal creative and digital teams. Assist with the planning and delivery of events, including logistics, promotion and post-event analysis. Monitor campaign performance and provide insights and recommendations to improve future activity. Build and maintain strong relationships with internal stakeholders and external partners. Manage day-to-day marketing administration and ensure projects remain on track. Take ownership of marketing initiatives from initial concept through to completion. To be successful in this role, you'll have: Previous experience in a marketing role with exposure to campaign delivery. A good understanding of digital marketing channels, including social media, email marketing and content management systems. Strong organisational skills with the ability to manage multiple priorities. Confidence working with a range of stakeholders across a business. Experience using Microsoft Office applications. The ability to analyse campaign performance and use data to inform decisions. Experience using marketing platforms, CRM systems and reporting tools. Any experience with design or content creation would be advantageous. Benefits Holiday 24 days plus 8 days bank holidays Life Assurance Pension 5% employee, 3% employer rising with length of service Holiday purchase (salary exchange) Enhanced family leave pay; maternity, adoption, paternity Pension salary exchange Flexible working Medicash Plan 10 days FTE paid sickness Professional subscriptions Group Income Protection Annual salary review Option to purchase PMI This is a fantastic opportunity to join a supportive organisation where you'll have the chance to develop your skills, contribute to exciting projects, and make a real impact within the marketing function. For more information, please contact Megan at Atkinson Moss

A respected independent property and construction consultancy is seeking a Quantity Surveyor to join their Norwich team, with opportunities available from Project Surveyor through to Associate level. This is an excellent opportunity for a Quantity Surveyor looking to develop their career within a supportive consultancy environment, working across a varied pipeline of professional quantity surveying services. The successful Quantity Surveyor will be involved in delivering pre and post-contract cost management services, supporting clients through cost planning, procurement, tender documentation, contract administration, valuations and final accounts. As a Quantity Surveyor, you will work closely with clients, consultants and contractors to ensure projects are delivered commercially, efficiently and to a high standard. This role would suit a capable Quantity Surveyor with PQS experience, whether chartered, working towards chartership or qualified by experience. Infrastructure experience would be particularly advantageous, especially for those operating at Senior Surveyor level. The consultancy is also open to considering Associate Partners, although candidates at this level must be chartered and able to demonstrate the potential to bring new fee-earning work into the business. Key Responsibilities The Quantity Surveyor will be responsible for cost planning, procurement advice, tender reporting, valuations, change control, cost reporting and final account negotiations. You will also support client meetings, manage commercial risks and provide clear, practical advice throughout the project lifecycle. Required Experience Strong background as a Quantity Surveyor within a PQS or construction consultancy environment. Experience from Project Surveyor through to Associate level will be considered. Infrastructure experience would be advantageous, particularly at Senior Surveyor level. Relevant degree in Quantity Surveying, Commercial Management or a similar construction-related discipline is beneficial. MRICS, working towards MRICS, or qualified by experience will be considered. Associate Partner candidates must be chartered and able to offer potential for new fee-earning work. Strong communication skills, commercial awareness and the ability to build long-term client relationships.What's on Offer This is a strong opportunity for a Quantity Surveyor to join a well-regarded consultancy with flexibility around level, career progression and the opportunity to work across quality professional surveying instructions. What's in it for you? £40,000 - £65,000+ 28 Days holiday + Bank holidays Health insurance Hybrid working Generous Pension Plan Life assurance Mobile and Laptop Car allowance Regular socials Cycle to work scheme Supportive culture Flexible working conditions Great work-life balance Income protection Internal training programmes Death in Service contribution Health & Wellness programmeIf you are a Quantity Surveyor considering your career opportunities, then please contact Dominic Jansen at Brandon James. (phone number removed) Reference #DJ1100 Employers Agent / Surveying / Construction / MRICS / FRICS / Quantity Surveyor / Contract Administration / Associate Director / Construction Consultancy / Fee Generation / Pre-Construction Planning / Quantity Surveying / QS / Cost Manager / Cost Consultant / Consultancy

Main informationPQERequired: 5 years +Term Type: PermanentFulltime: TrueExternal Department: Residential Development - Plot Sales Location Text: NorwichAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership.The team you will joinOur Plot Sale Team has a long-standing track record of managing plot sales for a diverse range of clients, including national and regional developers, local authorities, and registered providers. We currently successfully handle approximately 3,500 plot sales, demonstrating our capacity and commitment to providing an excellent and efficient service.Our team is widely recognised for their exceptional service, and we are proud to have been recently crowned as the ‘New Build Conveyancing Team of the Year’ at the British Conveyancing Awards 2024 and highly recommended in 2025.Our commitment to providing high-quality service and our proven track record in commercial real estate matters make us a reliable partner for all plot sales needs.We also deal with various affordable disposals including but not limited to RTA, RTB, Resales & Assignments, Staircasing and Final Staircasing transactions throughout the team.The work you will be doingYou will provide additional fee earning support alongside the Head of Plot Sale Team for a rapidly growing sector with a focus on technical excellence and business development.The role will suit a candidate with a significant following and marketplace presence to be able to actively and effectively grow the practice, although this is not essential.What we are looking forSolicitor/Legal Exec/Licensed Conveyancer with at least four to six years' PQE gained at a strong regional or City firmExperience of all aspects of work as outlined in this profile is requiredA proven ability to meet the demands of high value conveyancing including enhanced accessibilityAn ability to actively market within this specialist sector and to focus on growing new relationshipsTo be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictationInclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits:25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeAgile/Hybrid Working PolicyDress for your Day PolicyBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.AccountabilitiesDealing with the preparation of site set up paperwork for use in connection with the various schemes including the preparation of packs or bundles to be issued or producing starting point precedents or versions of Sale Contracts, Transfers and Leases.Dealing with infrastructure agreements and all aspects of legal work associated with these arrangements for new build properties and developmentsActing for a range of clients from individuals to corporate entities on a diverse range of residential property mattersActing on the sale and financing of routine and complex freehold/leasehold and high value propertiesWorking alongside and developing relationships with local agents including high end property finders and estate agentsActing on main stream residential conveyancing to support the wider practiceProviding technical support to the local team members including overseeing and training of junior team members as the need arisesBeing actively involved with developing and implementing the Plot Sale Team business development planInstil the Birketts’ culture and brand signatures and values throughout the teamWorking with the Head of the Plot Sale Team to explore new work types and opportunities for diversificationAssiting in managing a caseload of other residential conveyancing transactions including not limited to sales, purchases, remortgages, transfer of equity’s, resales, shared ownership, RTA and RTB disposalsAssisting in managing mortgage approvals for affordable products and all associated matters relating to mortgage compliance. Assisting in managing the acquisition and resale of properties under any Part Exchange scheme run by the development clients

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, ChelmsfordAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership.The work you will be doingWe are seeking a dynamic and knowledgeable Legal Technology Specialist to join our team. The ideal candidate will have a strong legal background, having worked as a Private Client lawyer, and will be passionate about leveraging technology to enhance legal processes and improve efficiency.This role involves working closely with legal teams to understand their needs, demonstrating the capabilities of various tools, and ensuring optimal use of technology within the Division. Your day to day responsibilities will include:Technology Integration: Assist lawyers in utilising technology to streamline their workflows, including document management systems, case management software, artificial intelligence, and process automation tools. Process Improvement: Identify opportunities for process improvements and implement solutions to enhance productivity and efficiency within legal teams. Use LEAN principles such as defining value, mapping the value stream and creating flow. Striving for excellence by regularly reviewing and refining workflows to achieve the highest possible quality and efficiency. Training and Support: Working with the Learning and Development team to provide lawyers with training, guidance, and support on advanced features of legal technology tools, ensuring they are fully equipped to maximise their use. Evangelism: Inspire legal teams to further embrace new ways of working to improve client outcomes. Promote the use of legal technology within legal teams, running demos and workshops to showcase the benefits of legal tech. Face-to-Face Interaction: Spend the majority of time working directly with lawyers to understand their challenges and provide tailored process and technological solutions. Project and Change Management: Manage process and technology-related change within legal teams, working in an agile way, to ensure timely delivery of value to legal teams. Lead change management initiatives within legal teams to ensure the smooth adoption of new technologies and processes. Cross-Functional Work: Collaborate with the Learning and Development and Technology teams to ensure comprehensive support and training for lawyers while staying current on technology advances and available tools, ensuring alignment with the firm's overall data and technology strategy. Reporting and Prioritisation: Providing regular updates to the Head of Legal Process Engineering, IT Director, Head of Division and Partners (where appropriate), collaborating with the division’s Technology Steering Group to prioritise work based on the needs of the respective legal teams. What we are looking forExperience as a lawyer with a strong understanding of legal processes and workflows, in particular a working knowledge of the processes involved in a variety of dispute resolution transactional work. Proficient in using legal technology tools and software, able to demonstrate and train others on their use. The firm already uses tools for document automation, title analysis, reporting, and electronic signing and is looking to deploy additional tools that can help improve both the firm’s efficiency and client experience. Strong analytical skills to identify process inefficiencies and propose practical solutions, including proficiency in data analysis and visualisation tools. Excellent communication and interpersonal skills to work effectively with lawyers, partners and technology teams, including effective communication with clients, developers, and organisation leaders. Ability to adapt to new technologies and stay updated on industry trends. Ability to assess options, make informed decisions, and find solutions to complex problems.Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits:25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeAgile/Hybrid Working PolicyDress for your Day PolicyBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.

Job description While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Used Car Sales Manager - Volkswagen Norwich Fun, exciting, rewarding work. Join us for the ride. Working with world-class brands as a Used Car Sales Manager you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options - just ask What you'll do day to day Supervising and co-ordinating activities of sales staff. Ensure maximum direct selling time. Effective handling of all sales enquiries. Lead and develop all sales executives ensuring they are focussed and adopt a structured approach. Ensure that all operational issues are resolved in a customer centric manner in the shortest possible timeframe. Provide guidance and training to salespersons to improve their job performance with particular emphasis on: Prospecting, customer follow-up and closing deals Time management. Establish administrative procedures and policies to assist the smooth handling of all business and adequate sales record. Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. A hands on leader and financially aware Ability to negotiate at all levels with strong leadership skills Motor Industry experience is preferable Ability to work to timescales effectively Keen eye for detail, good communication and a passion for delivering great customer service Strong industry knowledge Ability to work under pressure We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. xrnqpay Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

Job description Workshop Controller - Volkswagen Centre Van Norwich Want to be the best you can be? It's what drives us too. Working in our aftersales department as a Workshop Controller you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options - just ask What you'll do day to day Responsible for the day to day running of the workshop Ensuring the service and repair technicians achieve their daily targets Assisting the service managers in ensuring the department provides the best possible service to the customers Achieves agreed profits and retention levels Helpful skills and qualifications Don't worry about ticking off every single skill here • if you care about delivering great experiences as much as we do, we want to hear from you. Full UK Driving Licence Motor Industry experience in a similar role is essential Able to work independently and as part of a team Ability to work to timescales effectively Keen eye for detail, good communication and a passion for delivering great customer service Experience in a main dealer environment Strong industry knowledge Ability to work under pressure We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us • just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. TPBN1_UKTJ

Technical Engineer (Domestic Boilers & Heating) Location: Field-Based Job Type: Full-Time Salary: £35,000-£40,000 (depending on experience) + £150 per Saturday rota payment About the Role We are looking for a skilled and customer-focused Technical Engineer to join our Technical Services team. This field-based role involves providing on-site fault-finding, servicing and breakdown support for domestic boilers and hot water systems across the South East. You'll also provide technical support via a dedicated helpline on a rota basis and work alongside the sales team to support installer events, product demonstrations and technical training. This is an excellent opportunity for an experienced heating engineer who enjoys solving technical challenges while delivering exceptional customer service. Key Responsibilities Diagnose and repair faults on domestic boilers and hot water products at customer premises. Provide technical support through the telephone helpline as part of a weekday and Saturday rota. Support sales activities, including installer visits, trade events, demonstrations and technical presentations. Build and maintain strong relationships with customers, installers and service partners. Monitor and support local service agents to ensure high service standards and appropriate stock levels. Deliver product training to installers and service agents through presentations and live demonstrations. Resolve customer issues efficiently and professionally. Share technical feedback and contribute ideas to support continuous product and service improvements. About You To be successful in this role, you'll have: Proven experience diagnosing and repairing domestic boiler faults (ideally five or more years). Current ACS Core and Boiler qualifications (CCN1 and CENWAT). Oil heating qualifications (essential). A full UK driving licence. Residence within or close to the South East region. Strong customer service and communication skills. Good IT skills and the ability to work independently with minimal supervision. Desirable Air Source Heat Pump experience or qualification. F-Gas Category 1 certification. What's on Offer Competitive salary of £35,000-£40,000, depending on experience. £150 payment for Saturday rota cover. Company van. Tablet and mobile phone. 22 days' annual leave, increasing with service, plus bank holidays. Company pension. Private health insurance following the qualifying period. Performance-related bonus. Ongoing training and development. The opportunity to join a growing organisation within the heating and renewable technologies sector, where you'll play a key role in delivering outstanding technical support and customer service. TPBN1_UKTJ

Senior Care Assistant – Glenrothes, Fife (KY7).Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare.Are you a compassionate Senior Care Assistant looking for flexibility, great pay, and career development? At Newcross Healthcare, we value and support our health and social

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