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Senior Technical Support Analyst / 3rd Line Brentwood Office-based (4 days per week) | Salary to £36,000 + Excellent Benefits Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements?We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service Desk and Infrastructure functions. This is a genuine senior position for someone who has already operated as a technical escalation point, combining hands-on Microsoft technologies with mentoring, change management and continuous improvement.The Role You'll provide technical leadership for complex incidents, support and coach junior analysts, and remain hands-on across Microsoft 365, Intune, Autopilot and endpoint management. Alongside BAU support, you'll contribute to projects, change initiatives, technical documentation and automation, helping improve the efficiency and capability of the wider IT team.You'll also play a key role in developing the team's knowledge base, documenting complex issues and solutions within Confluence to improve consistency, support future automation and strengthen long-term service delivery.Key Responsibilities Act as the senior technical escalation point for complex support issuesMentor and coach Technical Support Analysts, helping to develop the wider teamTake ownership of complex incidents and provide technical leadership when requiredParticipate in Change Advisory Boards (CAB) and contribute to service improvements and change implementationAdminister Microsoft 365 technologies including Exchange Online, Teams, SharePoint and Entra IDManage Windows endpoints using Microsoft Intune and Windows Autopilot, including policies, compliance and best practice configurationProduce and maintain high-quality technical documentation and knowledge articles within ConfluenceIdentify opportunities to automate repetitive support activities using PowerShell and modern automation toolsSupport the adoption of AI to improve service delivery, always ensuring appropriate human oversightWork alongside Infrastructure teams to diagnose and troubleshoot networking issues before escalationSupport a combination of BAU support, project delivery and continual improvement initiativesAbout You This role is suited to someone who is already operating in a Senior Technical Support position , rather than looking for their first step into a senior role. You'll be confident taking ownership of technical challenges, influencing best practice and supporting colleagues' development.You'll ideally bring experience of:Previous experience as a Senior Technical Support Analyst, Senior Service Desk Engineer or similarActing as the technical escalation point within an IT Support functionMentoring, coaching and developing junior engineersMicrosoft 365 administration in an enterprise environmentMicrosoft Intune and Windows Autopilot administration, including backend policy configuration and endpoint provisioningIncident Management and Change Management, including participation in Change Advisory BoardsPowerShell scripting and support automationProducing clear technical documentation and maintaining knowledge bases such as ConfluenceBasic networking troubleshooting across DNS, DHCP, VPN, Wi-Fi and connectivity issuesWorking successfully within fast-paced environments where priorities regularly changeYou'll also have a proactive mindset and be keen to explore automation and AI to streamline repetitive tasks, improve service quality and create more time for higher-value technical work.Desirable ITIL v4 certificationCompTIA qualificationsMicrosoft certifications such as AZ-104, MCSE or MCSAExperience with Jira, Confluence or similar collaboration platformsWhat's On Offer This is an excellent opportunity to join a collaborative IT team where you'll work across both Service Desk and Infrastructure, gaining broad technical exposure while continuing to develop your career.The business invests heavily in its people, offering an excellent training budget, support towards professional certifications and the opportunity to shape how automation and AI are adopted across the IT function.A quick start sought, so please apply today for immediate CV review and August interviews.Kinetech is acting as a recruiter in relation to this hire. Please see our website for details on how we handle your data.TPBN1_UKTJ

Senior Backend Engineer (AI Systems).

Backend Software Engineer / Developer (C#. As a Backend Software Engineer you will collaborate with DevOps and Product Management within an Agile team environment working on a Greenfield Market Data platform.

Lead and mentor a high-performing software engineering team, fostering technical excellence, accountability, and career development while delivering scalable, secure, and business‑aligned solutions. Guide engineering teams in building and integrating services that enable seamless access to enterpr

Jobtailor is seeking an experienced backend engineer to unify the stack for AI forecasting at scale in London.

Senior Lead Software Engineer within the International Consumer Bank. You will work on back-end systems, craft scalable and secure solutions, and guide engineering culture across distributed teams to deliver exceptional digital banking experiences. This role emphasizes leadership beyond your own tea

Lightning AI seeks a Senior Software Engineer to design and scale backend systems powering AI development.

Software Engineer III in London to build backend services for LLM inference and scalable production systems.

Lightning AI in London, a leader behind PyTorch Lightning, seeks a Senior Software Engineer to design, build, and scale core backend systems. You will contribute to authentication, multi-tenancy, and developer tooling, collaborating with product, infrastructure, and AI engineering teams to improve r

Lightning AI is seeking a Senior Software Engineer to design, build, and scale core backend systems that power AI workflows.

Lightning AI seeks a Senior Software Engineer to design and build the backend systems powering our agent platform.

We are hiring multiple Staff Software Engineers to join core product areas, with high ownership and cross-functional impact.

United States Digital Space LLC is seeking a Senior Software Engineer to design and build backend systems powering AI agent orchestration.

Blockchain is hiring a Senior Software Engineer for its Institutional team in London. Join a fast-paced engineering culture with meaningful equity, a London office-based role four days per week, and a flexible work policy including remote time up to 20 days annually.

This role requires at least 8 years of experience in backend development, particularly with Node. United States Digital Space LLC is seeking a Senior Software Engineer to join our agile team. You'll have autonomy and a significant impact on building core backend services for our platform used by maj

Robinhood in London is seeking a Senior Backend Engineer to join the Custody Services team, building the crypto processing infrastructure, wallet and key management workflows, and third-party integrations.

Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices. Our engineers

Beyond delivering software, you will act as an Engineering Community Lead, guiding career development, culture, and governance while mentoring engineers and improving. You will work in a collaborative environment as part of a diverse, distributed team, shaping the engineering culture that builds sca

A tech company in the HR sector is seeking a Senior Backend Engineer to join their Payroll Foundations team. This role involves building and maintaining backend systems for payroll processing, ensuring accuracy and reliability. Candidates should have strong experience in backend systems, proficiency

Lightning AI seeks a Senior Software Engineer to design and scale backend systems powering AI development at scale.

We are seeking a Senior Product Engineer (Backend) to own end-to-end design, architecture, and implementation of our Kota Embed APIs and developer-focused documentation.

We're looking for experienced backend engineers who care deeply about reliability, performance, and scalability. Hi, I'm Paul, VP of Engineering at Customer. You'll design, build, and evolve the systems that power communication at massive scale - while helping us push the boundaries of what great en

Strong proficiency in C++, Java (Spring Boot), and/or Python (FastAPI or similar), with the ability to guide engineering teams on architecture, design, and implementation. Background in data engineering, data platforms, analytics ecosystems, or data lake/lakehouse architectures. Fitch Group is curre

Lightning AI is seeking a Senior Software Engineer to design and build the backend systems powering its agent platform.

Preply is seeking a Senior II Backend Engineer in London, offering hybrid work and a chance to shape the technical direction of multiple squads. You will design scalable backend systems, drive data pipelines, and integrate with third-party services to power Preply’s global growth.

The role focuses on scalable, secure backend systems using Java, cloud technologies and modern testing practices, with opportunities to mentor others, influence hiring, and drive engineering standards across the organisation. MORGAN in the United Kingdom is seeking a Senior Lead Software Engineer to

Lightning AI, the company behind PyTorch Lightning, is seeking a Senior Software Engineer to design and build backend systems powering its agent platform.

ZigZag Global Ltd is seeking a Senior Staff Engineer (Backend & Infrastructure) to lead the engineering effort across backend systems and cloud infrastructure.

While our focus is on backend systems, there are also opportunities to influence and contribute to other parts of the company, including the editor and the runtimes. Scalability and reliability engineering, ensuring the company stays fast and stable as we grow. Proven track record of owning and deli

CoinDesk is seeking a highly experienced Java Backend Engineer for its Risk Engineering team.

Morgan Personal Investing is seeking an engineer to join a team building a first-class suite of mobile and web apps for investors in the UK.

The Trade Desk in London is seeking a Staff Engineer to design, build, and own backend systems for a high-traffic data platform. You will also ramp up to lead a senior engineer and eventually grow into broader team leadership as the London office scales, driving reliability and efficiency across ser

JPMorgan Chase is seeking a Lead Software Engineer in the UK to help transform digital banking experiences. The role emphasizes secure coding, scalable architectures, and responsible use of AI in engineering practices.

You will collaborate with product engineering and infrastructure teams to drive standardisation, best practices, and technical direction, mentoring engineers and delivering high-quality software in a regulated environment. Lead Software Engineer to join the J. Morgan Personal Investing backend platf

The Trade Desk is a global technology company in London seeking a Lead Staff Software Engineer to own backend systems for a high-traffic data platform. You will design, build, and operate core services, mentor engineers, and collaborate across teams to drive technical direction in a fast-paced envir

You will work mostly on the backend (about 80%) with some frontend work (20%), collaborate across Product, Data Science and Investigations, and apply best practices like CI/CD, TDD, and scalable design to deliver real, measurable impact on money safety and product growth. Wise in London is seeking a

ZigZag Global Ltd is seeking a Senior Staff Engineer (Backend & Infrastructure) to lead the engineering effort across backend systems and cloud infrastructure.

Software Engineer (100% Backend, Python & AWS) London (On-site, London Farringdon) Full-time, salary: £60,000-80,000 Job Summary Are you passionate about architecting the data and application platform that powers the next generation of AI products? Do you thrive on creating reusable frameworks and

ZigZag Global Ltd is seeking a Senior Staff Engineer (Backend & Infrastructure) to lead the engineering effort across backend systems and cloud infrastructure.

We are looking for a a Backend Engineer to leading our API and database development. This role sits at the intersection of data architecture and backend engineering. ABOUT THE ROLE: You will work closely with product, data, and engineering teams to build resilient pipelines, coherent data models, an

This role sits at the intersection of backend engineering, data engineering, and pricing systems. The Role As a Senior Backend Engineer focusing on revenue in our YourParkingSpace business, you'll play a key role in building the infrastructure and systems that power pricing and revenue optimisation

ZigZag Global Ltd is seeking a Senior Staff Engineer (Backend & Infrastructure) to lead the engineering effort across backend systems and cloud infrastructure.

Team Responsibilities Partner with Product Managers and engineers to define, prioritize, and deliver work Actively participate in team ceremonies such as stand-ups, refinements, retrospectives, and quarterly planning Contribute to improving team processes and ways of working Develop a strong underst

What you'd actually work on Building and shipping production backend services and APIs in Python (FastAPI) that power the platform's AI features, used daily by professional investors Designing and owning the orchestration layer for agentic AI capabilities: how the system plans, calls tools, and retr

Role Overview: We are seeking a Senior Backend Engineer with deep expertise in PHP 8+ and Laravel. This isn’t just a "coding" role; we expect our seniors to be platform-aware, helping us move away from a "throw it over the wall" culture to one of true engineering ownership. We value engineers who

Position: Software Engineer Expert Type: Contract Compensation: $40–$50/hour Location: Remote Role Responsibilities Build MCP servers in Python using FastMCP. Experience with APIs , backend systems, and debugging.

Software Engineer to build backend systems for AI agent workflows and product systems, working with Python, FastAPI, and GCP.