Trabajos analysis en SwanseaCrear alertas

The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the company’s account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform — including account takeovers, shipping label fraud, payment fraud, and chargebacks — as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities • Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols, • Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity, • Conduct thorough fraud investigations — gathering evidence, analysing data, documenting findings, and producing actionable recommendations, • Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds, • Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies, • Communicate directly with sellers throughout the investigation lifecycle — providing clear updates, managing expectations, and ensuring a professional experience, • Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS), • Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics, • Investigate and resolve account-level issues beyond fraud — including account compromise recovery, compliance actions, seller disputes, and operational escalations — ensuring thorough documentation throughout, • Own continuous improvement of the investigation function — conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission — and this role puts you right at the centre of it. • Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python, • Experience identifying and solving complex problems through data analysis, • Experience in fraud/risk investigations, • 2+ years in fraud investigation, security analysis, or risk management roles, • Experience building automated fraud detection systems or scalable investigation workflows, • Experience with quality assessment frameworks and performance management in security contexts, • Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS), • Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

We’re looking for a Senior Product Marketing Manager to own Veeqo’s end-to-end product marketing engine. From positioning and messaging, to launch strategy, to adoption, to understanding what resonates with sellers and why. In this role, you’ll be the strategic bridge between Product and the market. You’ll ensure every new Veeqo release (from advanced shipping tools to Listings to inventory automation) has a clear value proposition, a defined audience, and a compelling story that drives awareness, activation, and long-term usage. You’ll set the standard for product marketing excellence at Veeqo and raise the bar on delivery, collaboration, and seller impact. Key job responsibilities 1. Product Marketing Operations & GTM Ownership • Own how product marketing operates at Veeqo — setting the standard for how we plan, prioritise, and execute launches, • Translate product priorities into clear, actionable GTM plans across Marketing, Product, and Sales, • Ensure every launch has defined goals, target segments, messaging direction, and success metrics, • Drive clarity on what we launch, when, and why — balancing business impact, product readiness, and team capacity 1. Cross-Functional Leadership & Stakeholder Management • Act as the central point of alignment between Product, Sales, Lifecycle, and Design, • Proactively manage stakeholders to ensure alignment on priorities, timelines, and expectations, • Ensure teams are working towards shared outcomes, not siloed deliverables 1. Launch Execution & Delivery Excellence • Lead end-to-end execution of product launches, ensuring high-quality delivery across all touchpoints, • Coordinate cross-functional teams to ensure launches are delivered on time and to a high standard, • Identify risks early and proactively resolve blockers to maintain momentum, • Ensure launches are outcome-driven — focused on adoption, usage, and revenue impact, not just output 1. Building Scalable PMM Mechanisms • Establish and continuously improve repeatable processes for:, • Launch planning and execution, • Messaging and asset development, • Sales enablement, • Post-launch measurement, • Create clear frameworks, templates, and ways of working that enable the team to scale effectively, • Raise the bar on quality, consistency, and efficiency across all product marketing outputs 1. Adoption, Feedback Loops & Continuous Improvement • Partner with Product and Lifecycle to ensure launches translate into real seller adoption and usage, • Identify gaps in adoption and work cross-functionally to address them, • Establish feedback loops from Sales, Support, and sellers to inform future launches and messaging, • Continuously iterate on GTM approach based on performance and insights 1. Sales Enablement & Internal Readiness • Ensure Sales and Customer-facing teams are equipped with clear, actionable materials for every launch, • Drive consistency in how Veeqo is positioned across internal teams, • Partner with Sales leadership to ensure priority initiatives are effectively rolled out and adopted 1. Measurement & Business Impact • Define and track success metrics for launches and GTM initiatives, • Own reporting on launch performance, adoption, and impact in business reviews, • Use data to inform prioritisation, improve execution, and drive continuous improvement, • Ensure product marketing efforts are clearly tied to measurable business outcomes About the team Veeqo is Amazon’s free multi-channel shipping software, used by 100,000 ecommerce sellers to ship orders, sync inventory, and grow across marketplaces. We combine Amazon-level innovation with a fast-moving startup culture. We’re building tools that help sellers ship smarter, list products faster, and scale efficiently across all their sales channels. As part of Amazon, we benefit from deep integrations, access to Amazon’s sellers and carrier programs, and a rapidly expanding feature set across shipping, inventory, reporting, listings, and more. The Integrated Marketing team uses data, seller insights, and creative experimentation to raise awareness, drive adoption, and help sellers get value quickly. We’re a collaborative group of PMMs, lifecycle marketers, designers, and content specialists who ship fast and learn quickly. You’ll partner closely with the wider Marketing team, Product, Sales, Design, and Amazon orgs to bring new features to market. • Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables), • Experience building, executing and scaling cross-functional marketing programs, • Experience leading go-to-market for consumer software or hardware product launches, • Experience in marketing or marketing research, • Experience using data and metrics to measure impact and determine improvements, • Experience presenting metrics and progress to goal to senior leadership, • Experience using any of SQL or other analytical tools for conducting data analysis, • Experience with customer segmentation, profiling, and targeting Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

We are seeking a Senior B2B Performance Marketing Manager with experience in marketing specifically for a B2B SaaS company targeting mid-market to enterprise level clients. The ideal candidate will be a data-driven and analytical marketer with a track record of driving growth through performance marketing, specifically across paid channels including search (Google, Microsoft), paid social (LinkedIn, Meta), display, and programmatic. They have experience leading cross-functional paid media initiatives in a fast-moving and ambiguous environment, balancing long-term channel strategy with the ability to execute tactical optimizations in a fast-growing space. As the Senior B2B Performance Marketing Manager you will work closely with other members of the marketing team and cross-functional teams, to develop, test, and iterate on performance marketing campaigns that drive qualified leads and revenue growth. You will own, develop and scale paid media campaigns across the full funnel with the goal of driving acquisition, adoption and engagement with Veeqo. It is important the candidate can foster a creative team environment, inventing new approaches to ad creative and targeting, building robust A/B testing structures, diving deep into campaign performance data, and doubling down on what's performing. Key job responsibilities As a Senior Performance Marketing Manager you will: • Develop and execute comprehensive full-funnel paid media strategies across search, social, display, and programmatic channels that deliver measurable business results., • Manage the day-to-day operations of paid media campaigns including launching, testing, and optimizing ad creative, audiences, bidding strategies, and landing pages across the funnel., • Own budget allocation and pacing across paid channels, ensuring efficient spend and maximizing return on ad spend (ROAS) and cost per acquisition (CPA)., • Lead marketing automation and audience strategy implementation to drive program efficiency and improve lead quality., • Establish rigorous testing frameworks (A/B, incrementality, geo-lift) and optimization processes. Develop metrics and measurement to determine campaign effectiveness and true incremental impact., • Lead budget planning and forecasting for paid media initiatives. You will be responsible for actively communicating the progress and financial health of the program across the organization., • Drive continuous innovation in measurement, attribution, and incrementality testing across paid channels., • Explore and scale emerging paid media opportunities including AI-powered ad formats, new platforms (e.g., Reddit), and audience expansion strategies., • Partner with stakeholders across Sales, Product, and Data to align on growth initiatives and ensure paid media supports broader business objectives., • Manage relationships with external agencies and platform partners to maximize campaign performance. About the team Veeqo (veeqo.com) – a startup which was acquired by Amazon in 2021 – is Amazon's recommended shipping, inventory, and warehouse management solution for Sellers. Our vision is to become the multi-channel solution for eCommerce sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time. If you're interested in joining a rapidly growing team with a relentless focus on the customer, you've come to the right place. In order to accelerate the next phase of Veeqo's development, we are committed to transforming the depth, scale and ambition of our marketing capabilities. The marketing team uses data, seller insights, and automation to invent, test and scale programs that raise awareness of Veeqo and drive Sellers to signup or engage with our sales team. We're in a high-growth phase and seeking exceptional talent to drive our next stage of expansion. • Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights, • Experience in stakeholder management and communication management, • Proven track record of scaling paid media programs that delivered significant revenue impact, including measurement, creative strategy, audience targeting, and activation across all parts of the funnel., • Deep hands-on experience managing campaigns across Google Ads, Microsoft Ads, LinkedIn Ads, and/or Meta Ads at scale., • Strong understanding of paid media technology, bid management, attribution models, and marketing automation platforms., • Ability to analyze raw campaign data and develop actionable insights related to paid media performance. Understanding of basic statistics and mathematical modeling concepts such as statistical significance, standard deviations, and regression analysis., • Experience with incrementality testing, geo-lift studies, or other advanced measurement methodologies., • Experience using any of SQL or other analytical tools for conducting data analysis, • Experience with customer segmentation, profiling, and targeting, • 7+ years of B2B marketing experience, with 4+ years specifically in paid media and demand generation., • Experience managing six-figure+ paid media budgets with demonstrated ability to optimize spend efficiency while scaling volume., • Experience working with external agencies or platform reps to source creative and manage campaigns within a defined budget., • Strong analytical skills with proficiency in SQL, Excel, and BI tools., • Experience with AI-driven campaign strategies (Performance Max, broad match with smart bidding, etc.)., • Experience working with enterprise sales teams and understanding how paid media supports pipeline generation., • International marketing experience, particularly running multi-market paid campaigns. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Kickstart Your Career in Ethical Hacking – With Guaranteed Job Opportunities \n Are you ready to break into one of the fastest-growing industries? Cyber professionals are in high demand worldwide, and Newto Training can help you become one of them. \n Our Ethical Hacker Career Programme is designed to give you industry-recognised certifications, practical work experience through project work, and the skills employers are looking for. Whether you’re new to IT or looking to transition your skills, we’ll get you job-ready and connect you with our partner companies to help you secure your first role. \n What You’ll Achieve: \n\n • Globally recognised certifications: Microsoft Azure Fundamentals, Certified Cybersecurity Technician (CTT), Certified Ethical Hacker (CEH) & Forescout FSCA (free exam re-sit included)\n, • Hands-on project work that counts as real-world experience, including:\n, • Troubleshooting, Printer Management, Back Up/Disk Partition, and Network Mapping\n, • Networking with Cisco: Wireless Management, VLANs, Routing Protocols, Server Management, and Port Security\n, • Microsoft Azure: IaaS & PaaS deployment, Storage Management, Virtual Networks, Security, and IoT solutions\n, • SIEM Technologies (Splunk) for security monitoring and analysis\n, • Vulnerability Management using Tenable\n\n What You’ll Get: \n\n • 100+ hours of live, instructor-led online training\n, • Direct experience simulating the challenges you’ll face in the workplace\n, • Skills that certify your ability to protect, monitor, and manage IT environments\n, • A guaranteed route into employment through our network of hiring partners\n\n At Newto Training, we don’t just teach you theory, we make sure you leave with the skills, certifications, and experience to step straight into your first role. \n Ready to launch your cyber career? Apply now and secure your place today. \n Course cost - £3495, or, £291.25 per month \n \n We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Data Analyst Career | No Experience Needed | Job Guarantee \n Break into data analysis and earn salaries upwards of £58,000 a year – no degree, no experience required. \n Data drives every business decision today, making Data Analysts one of the most in-demand roles in the UK. As skills shortages grow, now is the best time to break into this future-proof, fast-growing industry. \n Our fully-supported training programme takes you from beginner to certified professional, backed by our Job Guarantee: land a role, or get 100% of your course fees back. \n What's Included: \n\n • 7 training modules: Excel, SQL, Python, Tableau, Power BI, Azure Data Fundamentals & Azure AI Fundamentals\n, • 3 official Microsoft certifications: Power BI Data Analyst (PL-300), Azure Data Fundamentals (DP-900) & Azure AI Fundamentals (AI-901)\n, • 100+ hours of live, instructor-led training: Learn from expert tutors with real industry experience\n, • Real-world project work & live labs: Build a portfolio that proves you can do the job\n, • Full CV rewrite: Our team transforms your CV into a compelling document employers actually want to read\n, • Interview coaching: Walk into interviews prepared, confident, and ready to get hired\n, • Dedicated job search support: We connect you with our network of employer partners\n\n Why Choose This Programme? \n\n • 96% first-time exam pass rate\n, • Rated Excellent on Trustpilot\n, • Flexible evening classes designed around full-time work or studies\n, • Interest-free monthly payment plans available\n, • Graduates now working at HSBC, BT, Sky, NHS, Darktrace, Barclays, and more\n, • Job guarantee with a starting salary of up to £35,000, or 100% of your course fees back\n, • No experience required: no matter your background, previous studies, or work history, we can help you launch the career you want\n\n Who's This For? \n No experience needed; just curiosity, communication skills, and drive. Perfect if you're: \n\n • Changing careers\n, • A recent school, college or uni leaver\n, • Working in another industry and ready for something new\n, • Leaving the Armed Forces\n, • Into tech and problem-solving\n\n Course cost: £2,995, or from £249.58/month interest-free \n Ready to start? Click apply now to secure your place. \n

Launch Your Data Analyst Career | No Experience Needed | Job Guarantee \n Break into data analysis and earn salaries upwards of £58,000 a year – no degree, no experience required. \n Data drives every business decision today, making Data Analysts one of the most in-demand roles in the UK. As skills shortages grow, now is the best time to break into this future-proof, fast-growing industry. \n Our fully-supported training programme takes you from beginner to certified professional, backed by our Job Guarantee: land a role, or get 100% of your course fees back. \n What's Included: \n\n • 7 training modules: Excel, SQL, Python, Tableau, Power BI, Azure Data Fundamentals & Azure AI Fundamentals\n, • 3 official Microsoft certifications: Power BI Data Analyst (PL-300), Azure Data Fundamentals (DP-900) & Azure AI Fundamentals (AI-901)\n, • 100+ hours of live, instructor-led training: Learn from expert tutors with real industry experience\n, • Real-world project work & live labs: Build a portfolio that proves you can do the job\n, • Full CV rewrite: Our team transforms your CV into a compelling document employers actually want to read\n, • Interview coaching: Walk into interviews prepared, confident, and ready to get hired\n, • Dedicated job search support: We connect you with our network of employer partners\n\n Why Choose This Programme? \n\n • 96% first-time exam pass rate\n, • Rated Excellent on Trustpilot\n, • Flexible evening classes designed around full-time work or studies\n, • Interest-free monthly payment plans available\n, • Graduates now working at HSBC, BT, Sky, NHS, Darktrace, Barclays, and more\n, • Job guarantee with a starting salary of up to £35,000, or 100% of your course fees back\n, • No experience required: no matter your background, previous studies, or work history, we can help you launch the career you want\n\n Who's This For? \n No experience needed; just curiosity, communication skills, and drive. Perfect if you're: \n\n • Changing careers\n, • A recent school, college or uni leaver\n, • Working in another industry and ready for something new\n, • Leaving the Armed Forces\n, • Into tech and problem-solving\n\n Course cost: £2,995, or from £249.58/month interest-free \n Ready to start? Click apply now to secure your place. \n

Data Analyst Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. The Outcome 93% of graduates secure data analyst roles within 3 months. Starting salaries: £28,000 – £38,000 Who This Is For The programme is completely beginner friendly, so no experience needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in data? Limited spaces available. Apply now for the next available cohort.

Finance Business Partner \n \n Shape Strategy. Drive Growth. Influence Decisions. \n \n This is more than a finance role-it's an opportunity to become a trusted commercial partner at the heart of a fast-growing professional services organisation. \n As our Finance Business Partner, you'll work alongside senior leaders to shape business strategy, influence key commercial decisions and drive profitable growth. You'll use financial insight to challenge thinking, identify opportunities and help steer the business through its next exciting phase of expansion. \n If you're commercially curious, thrive on building relationships and enjoy turning numbers into meaningful business decisions, we'd love to hear from you. \n \n What you'll be doing \n\n • Partner with senior leaders to influence strategic and commercial decision-making.\n, • Lead budgeting, forecasting and financial planning across the business.\n, • Deliver insightful analysis to improve profitability and business performance.\n, • Support pricing strategies, investment decisions and growth initiatives.\n, • Oversee management accounts, financial controls and statutory reporting.\n, • Drive continuous improvement across finance processes and reporting.\n, • Act as a trusted adviser, helping leaders understand the story behind the numbers.\n\n \n What you'll bring \n\n • ACA, ACCA or CIMA qualification with post-qualified experience.\n, • Strong commercial acumen and a proactive, business-partnering mindset.\n, • Experience leading budgeting, forecasting and financial planning.\n, • Confidence influencing and constructively challenging senior stakeholders.\n, • Excellent analytical skills and advanced Excel capability.\n, • Experience within a professional services environment, with exposure to WIP, billing and revenue recognition, would be advantageous.\n\n \n Why join us? \n \n We're an ambitious, growing professional services organisation where finance is recognised as a strategic driver of success-not simply a reporting function. You'll have the opportunity to make a genuine impact, work with approachable leaders who value fresh ideas, and develop your career in a collaborative environment that encourages innovation and continuous improvement. \n \n What we offer \n\n • Hybrid and flexible working\n, • 25 days' annual leave plus bank holidays\n, • Holiday buy and sell scheme\n, • Gym membership contribution\n, • Career development opportunities\n, • Employee rewards programme\n, • Supportive, collaborative culture\n\n \n If you're ready to influence strategy, drive commercial performance and play a key role in the continued success of a growing professional services organisation, we'd love to hear from you.

Hays Senior Finance are recruiting for a Financial Controller to join a successful and long-established manufacturing business based in Swansea. Reporting directly to the Managing Director, this is a pivotal leadership role with responsibility for driving financial performance, supporting business growth and ensuring the organisation remains aligned to its strategic objectives. \n This is an excellent opportunity for a qualified accountant who enjoys operating in a hands-on SME environment. As the lead finance professional on-site, you will work closely with senior leadership, provide commercial insight to support decision-making and play a key role in improving systems, processes and business performance. \n Key Responsibilities: \n\n • Lead all financial reporting, including month-end, year-end and management accounts\n, • Manage cash flow, working capital and financial controls\n, • Lead budgeting, forecasting and financial planning activities\n, • Deliver meaningful KPI reporting, dashboards and performance analysis to support business decision-making\n, • Ensure compliance with statutory, tax and payroll requirements whilst managing key external stakeholder relationships\n, • Lead and develop a small finance team whilst driving continuous improvement across finance systems and processes\n\n What We're Looking For: \n\n • Fully qualified accountant (ACA, ACCA or CIMA).\n, • Minimum five years' experience in a similar Financial Controller or senior finance role.\n, • Previous experience within an SME manufacturing environment.\n, • Strong management accounting, commercial finance and KPI reporting experience.\n, • Hands-on leadership style with the ability to influence stakeholders across the business.\n, • Advanced Excel skills; Sage 50 experience would be advantageous.\n\n Why Join?This is a fantastic opportunity to become the lead finance professional within a growing and ambitious manufacturing business. Offering significant autonomy and visibility, the role will allow you to contribute directly to business performance, shape financial strategy and support the organisation through its next phase of growth.Benefits: \n\n • Competitive salary of £55,000 - £65,000\n, • Potential progression to Board level.\n, • Potential future equity opportunities.\n, • Annual discretionary bonus scheme.\n, • 25 days annual leave plus bank holidays and your birthday off.\n, • Private healthcare for employee and family.\n, • Enhanced company pension scheme.\n, • Life assurance and critical illness cover.\n, • Holiday purchase scheme and cycle-to-work scheme.\n, • Wellbeing support and free on-site parking.\n\n What you need to do now:If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Salary \n £61,923 \n \n Location \n Swansea, Wales, SA7 9FQ \n \n Job summary \n The Customer Services Performance Delivery lead is a key senior leadership role within Customer Services Group (CSG), responsible for leading and developing CSG's central performance, insight, services and Project control functions. The postholder will work across the whole of Service Delivery to translate insight into action, improving customer outcomes, operational performance, organisational resilience and delivery of strategic priorities. \n \n Passionate about people and public service excellence, the individual will be accountable for establishing a high-performing operational function that brings together workforce planning and resource modelling, business intelligence and analytics, benchmarking, quality and complaints insight, risk integration and project coordination. This role directly supports the HMLR 2026+ Strategy of improving the experience for our customers through embedding a customer resolution focus and improving the quality of all services we provide. \n \n The post holder will provide visible and inclusive leadership across a national team and through the effective use of data, customer insight and operational intelligence, will help ensure CSG delivers consistent, efficient and customer-focused services that support organisational priorities and service standards. \n \n The successful candidate will champion evidence-based decision making, enabling leaders to manage using live performance data rather than hindsight, removing complexity and maximising the use of technology. They will foster a culture of accountability, continuous improvement and operational excellence, ensuring that customer needs, a dedication to a high service quality, customer accessibility and business outcomes remain at the centre of decision making. \n \n Job description \n \n Main duties include; \n\n • Lead and bring together key individuals across Customer Services service line, setting a clear vision, building collective capability and fostering an inclusive, high-performing culture that reflects HMLR's values, leadership expectations and commitment to outstanding customer service.\n, • Lead workforce planning, resource modelling and forecasting activity across CSG, ensuring leaders have the insight required to make effective decisions on deployment, resilience, skills and future service demand.\n, • Build and maintain effective partnerships with the Service Delivery Resource & Planning team, working collaboratively to align planned activities with operational priorities and deliver improved service outcomes.\n, • Lead monitoring and reporting against key performance indicators, critical success factors, business benefits and improvement commitments, ensuring clear ownership, accountability and delivery against agreed outcomes for CSG aligned with Service Delivery Performance Leads reporting requirements.\n, • Work collaboratively with Heads of Service Delivery, senior leaders and corporate partners to translate organisational objectives into measurable performance outcomes, ensuring decisions are informed by evidence, customer insight and operational intelligence to achieve Service Delivery plan objectives.\n, • Develop and embed a single source of truth for CSG performance, bringing together operational, customer, quality, complaints, workforce and risk information to support evidence-based decision making and informed leadership action.\n, • Please see attached job description for full information.\n\n \n Person specification \n \n To be successful in this role you will have: \n\n • The ability to develop and maintain executive-level dashboards and performance, Head of Service, operational and governance reporting that provide a single source of truth and support effective decision-making by operational and senior leaders.\n, • Experience of leading performance reporting, business intelligence, workforce planning, forecasting or operational control functions in a large and complex operational environment, using data and developing dashboards/systems to improve service, customer experience and organisational outcomes.\n, • Experience of analysing operational, Voice of the Customer insight, quality, complaints and workforce data to identify trends, risks, root causes and opportunities, and using insight to inform practical recommendations and service improvement.\n, • Knowledge of quality assurance, complaints insight, root cause analysis and operational risk management, and the ability to integrate these into a coherent performance and assurance framework.\n, • Experience of supporting, influencing and constructively challenging senior leadership teams, building confidence, transparency and accountability in how performance is managed and reported.\n, • Strong organisational and delivery skills, with the resilience to manage competing priorities, complex operational challenges and improvement activity at pace.\n, • Demonstrable people leadership skills, including building capability, coaching others, leading change and influencing beyond direct line management to create a high-performing, evidence-led culture.\n\n \n Technical skills \n \n We'll assess you against these technical skills during the selection process: \n\n • Ability to develop and maintain executive-level dashboards and performance, Head of Service, operational and governance reporting that provide a single source of truth and support effective decision-making by operational and senior leaders\n\n \n Selection process details \n \n This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills. \n \n How to apply; \n Please complete the short application and upload your CV to clearly demonstrate; \n\n • Leadership of performance, business intelligence, workforce planning, forecasting or operational control functions.\n, • Experience operating within large, complex operational environments.\n, • Delivery of service improvement through the use of data, insight and performance reporting.\n, • Experience supporting and influencing senior leaders.\n, • People leadership, including leading teams, coaching colleagues and driving change.\n, • Delivery of operational improvement, transformation or organisational change.\n\n \n Complete the essential technical question which will test (in no more than 250 words), \n\n • Your ability to develop and maintain executive-level dashboards and performance, Head of Service, operational and governance reporting that provide a single source of truth and support effective decision-making by operational and senior leaders\n\n \n Complete the Personal Statement section (in no more than 750 words), describing how you have: \n\n • Led performance reporting, business intelligence, workforce planning, forecasting or operational control activity.\n, • Used operational, customer, quality or workforce insight to identify trends, risks and opportunities.\n, • Integrated performance, assurance, quality, complaints or risk information to support service improvement and informed decision making.\n\n \n Please focus on specific examples, your personal contribution and measurable outcomes. \n In the event of a high number of applications, we may sift on the CV alone as the lead criteria. \n The sift will take place shortly after the closing date. \n \n Interviews are expected to take place in person in the Swansea Office, w/c 14 September 2026. The interview may include a pre-prepared presentation or task, and questions around the key criteria relating to the role. \n \n Feedback will only be provided if you attend an interview or assessment. \n \n Contact point for applicants \n Job contact : \n\n • Name :Gary Elsey\n, • Email :Gary.elsey@landregistry.gov.uk\n\n Recruitment team \n\n • Email :hrresourcingteam2@landregistry.gov.uk\n

Finance Business PartnerSwansea Flexible WorkingThe OpportunityTSR Legal is delighted to be working with a leading law firm seeking to appoint an experienced and commercially focused Finance Business Partner.This is a high-profile role offering the opportunity to work closely with senior leadership and legal teams, helping to drive financial performance, improve decision-making, and support the firm's continued growth. The successful candidate will play a key role in budgeting, forecasting, financial reporting, commercial analysis, and audit management, while acting as a trusted adviser across the business.The position would suit a qualified accountant who enjoys combining technical financial expertise with strategic commercial input and stakeholder engagement.Key ResponsibilitiesLead the annual budgeting and forecasting process across the firmPartner with legal teams and department heads to provide meaningful financial insight and performance analysisAnalyse key financial and operational metrics, including utilisation, recovery rates, WIP, billing performance, and profitabilityProduce and present clear, actionable management information to senior stakeholdersIdentify opportunities to improve financial performance, efficiency, and profitabilitySupport pricing decisions and incentive scheme calculationsOversee the preparation of accurate and timely management accountsLead the annual statutory audit process and act as the primary contact for external auditorsEnsure robust financial controls, compliance, and audit readinessDrive continuous improvement in financial processes, reporting, and business partnering activitiesFoster strong relationships between the finance function and operational teamsThe successful candidate will be a confident and credible finance professional with the ability to influence stakeholders at all levels and contribute to commercial decision-making.Essential RequirementsQualified accountant (ACA, ACCA, CIMA or equivalent)Minimum 23 years' post-qualification experiencePrevious experience within a professional services environmentStrong understanding of WIP, billing processes, and revenue recognitionDemonstrable experience in budgeting, forecasting, and financial planningStrong commercial awareness with the ability to translate financial data into practical business insightExperience working closely with senior stakeholders and leadership teamsKnowledge of financial controls, compliance, and audit processesAdvanced Excel and analytical skillsExperience leading or managing external audit processesProven ability to identify and implement process improvementsWhat's on Offer?Competitive salary and benefits packageHybrid and flexible working arrangementsGenerous annual leave entitlement plus bank holidaysProfessional development and career progression opportunitiesSupportive and collaborative working environmentAdditional employee benefits and wellbeing initiativesApplyFor a confidential discussion about this opportunity, please contact Rachel Phillips, Associate Director at TSR Legal : 02920 388100.TPBN1_UKTJ

Looking to start a career in Data Analysis?. We are offering a structured pathway into Data Analysis, designed to help you enter the industry with no prior experience. Official BCS accredited Business Analysis Foundation Certification.

Key Responsibilities: Lead all financial reporting, including month-end, year-end and management accounts Manage cash flow, working capital and financial controls Lead budgeting, forecasting and financial planning activities Deliver meaningful KPI reporting, dashboards and performance analysis to s

Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment - Experience in English-language communication skills, both written and verbal - Experience in Customer Service - Experience troubleshooting issues and root cause analysis- Knowledge of and passion for e

Complete the programme and get a job, or get your course fees back.

Complete the programme and get a job, or get your course fees back.

We are offering a structured pathway into Data Analysis, designed to help you enter the industry with no prior experience. Official BCS accredited Business Analysis Foundation Certification. ITOL Recruit has over 15 years of experience supporting candidates into roles across data analysis, business

Looking to start a career in Data Analysis?. We are offering a structured pathway into Data Analysis, designed to help you enter the industry with no prior experience. Official BCS accredited Business Analysis Foundation Certification.

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure business analyst roles within 3 months. Starting salaries: £30,000 – £40,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Business Analysis? Limited spaces available. Apply now for the next available cohort.

Academy Analyst at Swansea City AFC seeks a professional to lead performance analysis for the Youth Development Phase (U13–U16) while supporting the Foundation Phase (U9–U12). Swansea City AFC is committed to safeguarding children and young people and promoting equality, diversity, and inclusion

Acorn by Synergie is recruiting for a Laboratory Technician to join the Mond Nickel Refinery in Clydach, Swansea.The role is full-time with a 37.The successful candidate will hold an undergraduate degree in Chemistry and have at least two years of laboratory experience.You will work within a safety-

Explore Reasoning Systems, Inc is seeking an Assistant Underwriter in Swansea.This role involves processing new business quotes and liaising with Underwriters, ensuring high accuracy and customer satisfaction.Applicants should possess strong interpersonal skills, experience with Microsoft Office, an

Tredz is seeking a Finance Manager to lead a small finance team, deliver management accounts, oversee payroll, and provide insightful financial analysis to drive profitability.You will partner with operational teams and report to the Financial Controller within a values-driven culture.You will manag

Swansea, United Kingdom | Posted on 16/07/2026.This is a Level 4 apprenticeship opportunity within the Natural Resources Analysis Services Wales (NRS) team.During your apprenticeship, you will combine academic study with practical experience in a professional laboratory environment, developing the k

Preferred Qualifications: Successful experience working directly with children with autism and related developmental delays in a home, school, or clinical setting.Is versed in the principles of Applied Behavior Analysis (ABA) and has certification as a Registered Behavior Technician.Required Qualifi

TheASPA is seeking an Academy Analyst at Swansea City AFC to lead performance analysis for the Youth Development Phase (U13–U16) and support Foundation Phase operations. The ideal candidate will be responsible for delivering training analysis, maintaining performance databases, and conducting live

The role involves sample collection, analysis, and data recording in a busy QC/QA environment within the Mond Nickel Refinery complex.

This role requires experience in a fast-paced operation with people management responsibilities, and strong communication, decision-making, and data analysis skills. You will work closely with Owner Drivers and Employed Drivers, building strong relationships, keeping the drivers engaged and motivate

Key Responsibilities: Lead all financial reporting, including month‑end, year‑end and management accounts Manage cash flow, working capital and financial controls Lead budgeting, forecasting and financial planning activities Deliver meaningful KPI reporting, dashboards and performance analysis t

Experience leading small monitoring teams in the design, development and enablement of automated monitoring processes, recommending and implementing the latest SIEM (Security Information and Event Management) and network analysis tools, techniques and procedures to: detect malicious activity and ens

The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the companys account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform including account takeovers, shipping label fraud, payment fraud, and chargebacks as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities - Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols - Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity - Conduct thorough fraud investigations gathering evidence, analysing data, documenting findings, and producing actionable recommendations - Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds - Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies - Communicate directly with sellers throughout the investigation lifecycle providing clear updates, managing expectations, and ensuring a professional experience - Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS) - Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics - Investigate and resolve account-level issues beyond fraud including account compromise recovery, compliance actions, seller disputes, and operational escalations ensuring thorough documentation throughout - Own continuous improvement of the investigation function conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission and this role puts you right at the centre of it. BASIC QUALIFICATIONS - Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python - Experience identifying and solving complex problems through data analysis - Experience in fraud/risk investigations PREFERRED QUALIFICATIONS - 2+ years in fraud investigation, security analysis, or risk management roles - Experience building automated fraud detection systems or scalable investigation workflows - Experience with quality assessment frameworks and performance management in security contexts - Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS) - Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner. TPBN1_UKTJ

Working closely with the Product/Catgory lead (who brings category and product knowledge, and a strong sense of what a winning line looks like), the Product Line Manager will bring the commercial rigour, sales analysis and cross-market connectivity needed to underpin product decisions with solid num

Trainee Business Analyst Programme – Job Guarantee Included. Complete online training designed to take you from zero experience to your first Business Analyst role. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engine

A self-funded training program designed to launch careers in Data Analysis, offering online learning, certifications (CompTIA Data+, BCS Business Analysis), and support for securing employment in the UK.

A self-funded training program designed to launch careers in Data Analysis, offering online learning, certifications (CompTIA Data+, BCS Business Analysis), and support for securing employment in the UK.

We are seeking a Senior B2B Performance Marketing Manager with experience in marketing specifically for a B2B SaaS company targeting mid-market to enterprise level clients. The ideal candidate will be a data-driven and analytical marketer with a track record of driving growth through performance marketing, specifically across paid channels including search (Google, Microsoft), paid social (LinkedIn, Meta), display, and programmatic. They have experience leading cross-functional paid media initiatives in a fast-moving and ambiguous environment, balancing long-term channel strategy with the ability to execute tactical optimizations in a fast-growing space. As the Senior B2B Performance Marketing Manager you will work closely with other members of the marketing team and cross-functional teams, to develop, test, and iterate on performance marketing campaigns that drive qualified leads and revenue growth. You will own, develop and scale paid media campaigns across the full funnel with the goal of driving acquisition, adoption and engagement with Veeqo. It is important the candidate can foster a creative team environment, inventing new approaches to ad creative and targeting, building robust A/B testing structures, diving deep into campaign performance data, and doubling down on what's performing. Key job responsibilities As a Senior Performance Marketing Manager you will: • Develop and execute comprehensive full-funnel paid media strategies across search, social, display, and programmatic channels that deliver measurable business results. - Manage the day-to-day operations of paid media campaigns including launching, testing, and optimizing ad creative, audiences, bidding strategies, and landing pages across the funnel. - Own budget allocation and pacing across paid channels, ensuring efficient spend and maximizing return on ad spend (ROAS) and cost per acquisition (CPA). - Lead marketing automation and audience strategy implementation to drive program efficiency and improve lead quality. - Establish rigorous testing frameworks (A/B, incrementality, geo-lift) and optimization processes. Develop metrics and measurement to determine campaign effectiveness and true incremental impact. - Lead budget planning and forecasting for paid media initiatives. You will be responsible for actively communicating the progress and financial health of the program across the organization. - Drive continuous innovation in measurement, attribution, and incrementality testing across paid channels. - Explore and scale emerging paid media opportunities including AI-powered ad formats, new platforms (e.g., Reddit), and audience expansion strategies. - Partner with stakeholders across Sales, Product, and Data to align on growth initiatives and ensure paid media supports broader business objectives. - Manage relationships with external agencies and platform partners to maximize campaign performance. About the team Veeqo (veeqo.com) a startup which was acquired by Amazon in 2021 is Amazon's recommended shipping, inventory, and warehouse management solution for Sellers. Our vision is to become the multi-channel solution for eCommerce sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time. If you're interested in joining a rapidly growing team with a relentless focus on the customer, you've come to the right place. In order to accelerate the next phase of Veeqo's development, we are committed to transforming the depth, scale and ambition of our marketing capabilities. The marketing team uses data, seller insights, and automation to invent, test and scale programs that raise awareness of Veeqo and drive Sellers to signup or engage with our sales team. We're in a high-growth phase and seeking exceptional talent to drive our next stage of expansion. BASIC QUALIFICATIONS - Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights - Experience in stakeholder management and communication management - Proven track record of scaling paid media programs that delivered significant revenue impact, including measurement, creative strategy, audience targeting, and activation across all parts of the funnel. - Deep hands-on experience managing campaigns across Google Ads, Microsoft Ads, LinkedIn Ads, and/or Meta Ads at scale. - Strong understanding of paid media technology, bid management, attribution models, and marketing automation platforms. - Ability to analyze raw campaign data and develop actionable insights related to paid media performance. Understanding of basic statistics and mathematical modeling concepts such as statistical significance, standard deviations, and regression analysis. - Experience with incrementality testing, geo-lift studies, or other advanced measurement methodologies. PREFERRED QUALIFICATIONS - Experience using any of SQL or other analytical tools for conducting data analysis - Experience with customer segmentation, profiling, and targeting - 7+ years of B2B marketing experience, with 4+ years specifically in paid media and demand generation. - Experience managing six-figure+ paid media budgets with demonstrated ability to optimize spend efficiency while scaling volume. - Experience working with external agencies or platform reps to source creative and manage campaigns within a defined budget. - Strong analytical skills with proficiency in SQL, Excel, and BI tools. - Experience with AI-driven campaign strategies (Performance Max, broad match with smart bidding, etc.). - Experience working with enterprise sales teams and understanding how paid media supports pipeline generation. - International marketing experience, particularly running multi-market paid campaigns. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner. TPBN1_UKTJ

Kerry Robert Associates is looking for an experienced Finance Manager to join a well established hotel in the Swansea area. As a Finance Manager, you will play a key role in overseeing the hotel's financial operations, ensuring accurate reporting, strong financial controls, and effective business support to the management team. The successful candidate must have a strong finance background and be confident in managing month-end processes, preparing journals, and analysing financial performance through monthly profit and loss and balance sheet reviews. Key Responsibilities • Prepare and post month-end journals and accruals, • Produce and review monthly management accounts, including P&L and balance sheet analysis, • Maintain robust financial controls and reporting procedures, • Support budgeting, forecasting, and financial planning processes, • Work closely with operational departments to drive financial performance, • Ensure compliance with company policies and accounting standards, • Utilise hotel finance systems and technology to improve efficiency and reporting The successful candidate must have: • Previous experience as a Finance Supervisor, Assistant Financial Controller, Finance Manager, or Financial Controller (minimum of 2 years), • Experience within a hotel finance department would be an advantage., • Experience working within a self-accounting environment, • Excellent analytical and organisational skills, • IT savvy with experience using multiple finance systems, • Capable of working independently while building effective relationships across all different departments Location: Swansea area (on-site role, no hybrid) Salary: £40,000 plus great company benefits (*) Only candidates eligible to work in the U.K will be considered for this position

Business Analyst Placement Programme - No Experience Required Our training will help you kick-start a new career in Business Analysis. We are recruiting for companies who are looking to employ our Business Analyst Traineeship graduates to support their continued growth. The best part is, you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion of the training programme. Whether you are working full time, part time or currently unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 simple steps and can be completed in as little as 3-6 months. Step 1 – Online Training Complete a selection of professional and industry recognised Business Analysis courses through our online learning platform. You will study from home using video tutorials, presentations and quizzes while working towards recognised BCS certifications. Step 2 – Practical Training Put your new skills into practice by completing real-world Business Analysis projects and case study scenarios. Our tutors will provide guidance and support throughout, helping you build practical experience that can be added to your CV. Step 3 – Official Exams At the final stage, we will prepare you to sit your official BCS Business Analysis exams. Exams can be taken online or at one of the approved test centres across the UK. Guaranteed Job Placement Once you have completed the Business Analyst Traineeship, our recruitment support team will help place you into an entry-level Business Analysis role within your local area. You could work in positions such as: • Junior Business Analyst, • Business Analyst Administrator, • Change Analyst, • Project Support Analyst, • Business Change Coordinator Through our employer network across the UK, we guarantee you will be offered a role upon completion of the programme or we will refund 100% of your course fees. At a one-off cost of £1499, or 13 interest-free monthly instalments of £130, this represents a fantastic opportunity to start a rewarding new career in Business Analysis with real long-term progression opportunities. Read through the information? Passionate about starting a new career? Apply now and one of our friendly advisors will be in touch. Please note that this is a training course and fees apply

Blue Arrow is urgently recruiting for A Senior Lab Technician to join our clients growing team based in the Swansea area working for a manufacturing company. Contract: Permanent Salary: £35- £38,000 pa Depending on experience Hours of work: DAYS 40 hrs per week The Senior Laboratory Technician is responsible for delivering high-quality laboratory services across all divisions of the business. Working closely with the RDS Manager, the Senior Laboratory Technician will support product development, customer investigations, manufacturing quality, laboratory improvements and continuous business development initiatives. Key Responsibilities: Laboratory Analysis Lead the day-to-day operation of laboratory testing activities. Receive, prioritise and allocate incoming laboratory samples. Perform complex chemical and physical analysis of heat transfer fluids, glycols, water samples and associated chemical products. Undertake testing including, but not limited to: pH, Reserve Alkalinity, Glycol Concentration, Freeze Point, Conductivity, Chloride Analysis, Nitrite and Inhibitor Levels, Corrosion Indicator Analysis, Visual Contamination Assessment, Suspended Solids, Water Quality Analysis, Product Performance Testing, Investigation of customer failures, Other analytical testing as required. Review, verify and authorise laboratory results prior to issue. Identify trends, anomalies and potential product performance concerns. Escalate significant technical findings to the RDS Manager where appropriate.Fluid Maintenance Programme (FMP) Manage the laboratory aspects of the Fluid Maintenance Programme. Ensure customer FMP samples are tested within agreed service levels. Review and approve laboratory findings. Prepare detailed FMP reports for issue to customers. Provide technical recommendations based upon laboratory findings. Support Field Engineers and Technical Sales with interpretation of results. Assist in the development and continuous improvement of FMP reporting.Fluid Management Services (FMS) Oversee laboratory testing associated with Fluid Management Services. Ensure customer turnaround times are consistently achieved. Review historical trends to support preventative maintenance recommendations. Ensure customer laboratory records remain accurate and fully traceable.Technical Support- Provide technical laboratory expertise to: Heat Services Division, Technical Sales Team, Customer Service, Production, Manufacturing, Engineering, Research & Development, Procurement, Senior Management Including: Investigation of customer fluid failures. Root cause analysis. Product performance investigations. Interpretation of laboratory results. Preparation of technical reports. Supporting customer visits where laboratory expertise is required. Providing technical guidance to colleagues and customers.Laboratory Leadership Provide day-to-day supervision and technical support to Junior Laboratory Technicians. Assist with induction and training of new laboratory personnel. Coach and mentor junior members of the laboratory team. Promote good laboratory practice throughout the department. Support workload planning and prioritisation. Deputise for the RDS Manager where appropriate.Customer Sample Management Manage the receipt, logging and tracking of customer samples from: Field Engineer, Sales Teams, Direct Customer Submissions, Production, Internal Departments. Ensure complete sample traceability. Maintain accurate laboratory records. Liaise with internal stakeholders where further technical information is required.Quality Assurance Ensure compliance with all laboratories Standard Operating Procedures (SOPs). Maintain laboratory documentation in accordance with ISO quality standards. Review laboratory procedures and recommend improvements. Participate in internal and external quality audits. Support continuous improvement initiatives. Ensure testing meets company and customer quality standards. Verify laboratory data before release.Stock Control Manage laboratory consumables and chemical inventories. Forecast laboratory stock requirements. Liaise with approved suppliers. Ensure chemicals are correctly labelled and stored in accordance with COSHH requirements. Minimise waste and maintain cost-effective stock levels. Laboratory housekeepingRequired Skills: Essential Minimum 5 years' laboratory experience, preferably within the chemical manufacturing, glycol, heat transfer fluid, water treatment or industrial process industries. GCSE (or equivalent) in Mathematics, English and Science. Excellent understanding of laboratory analytical techniques. Strong knowledge of chemical testing procedures. Excellent attention to detail & strong organisational and planning skills. Excellent written and verbal communication skills. Competent in Microsoft Office and laboratory data systems. Ability to interpret analytical data and prepare technical reports. Ability to prioritise multiple workloads effectively. Strong analytical and problem-solving skills. Excellent record-keeping and documentation skills. Ability to supervise and mentor junior staff. Flexibility & capability to travel is an essential component for this position.Desirable HNC/HND, Degree or equivalent qualification in Chemistry, Chemical Engineering or a related scientific discipline. Knowledge of corrosion chemistry and inhibitor technologies. Understanding of ISO 9001 Quality Management Systems. Internal auditor experience would be advantageous.If you feel you have the right experience for the above role, please submit your CV for immediate response. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Lead Cyber Security Monitoring Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham(Garretts Green) or Uxbridge. Salary: £44,241 per annum (Plus an additional Government Digital and Data Profession allowance (non-pensionable) up to £14,756.) Vacancy Type: Permanent,Flexible working, Full-time, Job share, Part-time Closing Date: 31st August 2026 This role sits within the Security Operations Centre and responds to events found as part of the protective monitoring processes led directly by DVSA or its service provider. It also responds to incidents of a technical nature in line with DVSA Incident Management procedures. It restores normal service operation as quickly as possible and minimises any adverse effect on business operations. This ensures that the best possible levels of service quality and availability are maintained, whilst containing any security breach to allow for forensic analysis to establish cause. It establishes action plans in collaboration with other managers in the team and wider DVSA. It effectively manages, investigates and reports on potential/actual failures to comply with security requirements, and identifies process improvements Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday Flexible working options where we encourage a great work-life balance. Job description Your responsibilities will include, but aren’t limited to: Leading the rapid detection, investigation, and response to cyber security incidents, ensuring threats are contained, impact is minimised, and incidents are handled in line with DVSA policies, legal requirements, and best‑practice security standards, including performing or arranging digital forensics to support evidence gathering and preservation. Driving proactive cyber defence through threat hunting and vulnerability management, using threat intelligence to identify emerging risks, suspicious activity, and weaknesses in DVSA’s security posture. Manage post-incident review, including root cause analysis, to feedback information and so improve monitoring and evidencing need for policy change as necessary. Managing and improving SOC processes and protective monitoring capabilities, ensuring DVSA and its suppliers meet contractual and policy obligations for incident reporting and security operations. Planning, leading, and evaluating incident response exercises, including red‑team activity, to strengthen organisational readiness and validate response procedures. Providing expert advice to senior leaders and technical teams, helping them understand risks, make informed decisions, and embed strong security practices. Building strong relationships across DVSA and with external partners, including government departments, regulators, and third‑party suppliers. Producing clear, high‑quality reporting and communication, including incident summaries, performance statistics, lessons learned, and recommendations for continuous improvement. Demonstrating leadership by guiding, mentoring, and supporting SOC analysts and colleagues, acting as a role model for professional standards, technical excellence, and Civil Service values. Person specification You may hold or be willing to work towards the following qualifications: CSSP, CISSP, Degree in IT or Cyber Security, or a Professional Qualification relating to the same Required experience: Demonstratable experience working with a SIEM tool (Microsoft Sentinel, Splunk, etc), and vulnerability scanners. Ability to explain technical and complex concepts simply to a variety of audiences acting as a bridge between the technical and the non-technical, providing updates and recommendations in a clear and comprehensive manner. Experience in interpreting threat intelligence and building in rulesets into IDS/IPS toolsets to the threat risks. Good working knowledge of security concepts (Physical, Personal, IT and Cyber Security), including security controls, security risk management and security incident management. Experience leading small monitoring teams in the design, development and enablement of automated monitoring processes, recommending and implementing the latest SIEM (Security Information and Event Management) and network analysis tools, techniques and procedures to: detect malicious activity and ensure continuous improvement through dashboard monitoring or retrospective assessment. Additional Information Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week. * Occasional travel to other offices will be required, which may involve overnight stays. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application

I'm currently recruiting for a Finance Graduate opportunity, based in Swansea. This role reports directly to the Management Accountant and plays a key part in supporting the financial management and operational performance of the site. It offers excellent exposure across plant finance, giving you the opportunity to get involved in both day-to-day reporting and wider business improvement initiatives. Key areas of responsibility include: Supporting daily financial reporting and plant controlling activities, including operational metrics such as productivity, cost, and absorption analysis Assisting with inventory and costing processes, including maintaining records and supporting reserve calculations Contributing to month-end close, including journals, accruals, and prepayments Supporting budgeting and forecasting cycles, ensuring accuracy and alignment with operational plans Carrying out margin and variance analysis to identify trends and improvement opportunities Working closely with operations and sales teams to support production forecasting and cost analysis Collaborating with cross-functional teams and senior stakeholders to provide financial insight and support performance improvements Getting involved in process improvement initiatives and project work as you develop in the role This position would suit a finance graduate who is analytical, organised, and keen to build a career in a fast-paced manufacturing environment. A degree in Finance (or similar) is required, along with a willingness to study towards CIMA or ACCA - with a full study support package provided. Location: Swansea (full on-site) Salary: £26,000 - £28,000 Hours: Full-time Contract: Permanent Start date: ASAP Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Finance Business Partner Shape Strategy. Drive Growth. Influence Decisions. This is more than a finance role-it's an opportunity to become a trusted commercial partner at the heart of a fast-growing professional services organisation. As our Finance Business Partner, you'll work alongside senior leaders to shape business strategy, influence key commercial decisions and drive profitable growth. You'll use financial insight to challenge thinking, identify opportunities and help steer the business through its next exciting phase of expansion. If you're commercially curious, thrive on building relationships and enjoy turning numbers into meaningful business decisions, we'd love to hear from you. What you'll be doing Partner with senior leaders to influence strategic and commercial decision-making. Lead budgeting, forecasting and financial planning across the business. Deliver insightful analysis to improve profitability and business performance. Support pricing strategies, investment decisions and growth initiatives. Oversee management accounts, financial controls and statutory reporting. Drive continuous improvement across finance processes and reporting. Act as a trusted adviser, helping leaders understand the story behind the numbers. What you'll bring ACA, ACCA or CIMA qualification with post-qualified experience. Strong commercial acumen and a proactive, business-partnering mindset. Experience leading budgeting, forecasting and financial planning. Confidence influencing and constructively challenging senior stakeholders. Excellent analytical skills and advanced Excel capability. Experience within a professional services environment, with exposure to WIP, billing and revenue recognition, would be advantageous. Why join us? We're an ambitious, growing professional services organisation where finance is recognised as a strategic driver of success-not simply a reporting function. You'll have the opportunity to make a genuine impact, work with approachable leaders who value fresh ideas, and develop your career in a collaborative environment that encourages innovation and continuous improvement. What we offer Hybrid and flexible working 25 days' annual leave plus bank holidays Holiday buy and sell scheme Gym membership contribution Career development opportunities Employee rewards programme Supportive, collaborative culture If you're ready to influence strategy, drive commercial performance and play a key role in the continued success of a growing professional services organisation, we'd love to hear from you

We are supporting an innovative manufacturing business in the search for a New Product Introduction Engineer to strengthen its quality function during an exciting period of growth. This position will play a critical role in ensuring quality is embedded throughout the product introduction process, from early-stage development through to full-scale manufacturing. Working closely with engineering, operations and supply chain teams, you will take ownership of key quality planning and product approval activities, helping to deliver robust, production-ready solutions. The successful candidate will provide technical guidance to a small quality team while remaining actively involved in day-to-day engineering and quality activities. This is an ideal opportunity for someone who enjoys solving complex manufacturing challenges and influencing product quality at every stage of development. This opportunity offers the chance to take on a highly influential technical role, leading quality activities across innovative new product development programmes while working with advanced manufacturing technologies, complex supply chains and cross-functional engineering teams. In return, you'll join a growing and financially stable organisation that provides excellent long-term career prospects. Responsibilities: Take ownership of product quality planning and production approval activities for new and existing programmes. Lead the application of recognised quality methodologies, including risk assessments, process reviews and control strategies. Support prototype, pilot and validation builds, ensuring quality requirements are effectively integrated into manufacturing processes. Act as the primary quality contact within cross-functional project teams, providing technical input and guidance. Investigate quality concerns, driving root cause analysis and sustainable corrective actions. Work closely with suppliers to verify component and material compliance, supporting qualification and performance improvement activities. Assess potential product and process risks, implementing preventative measures to protect quality and delivery performance. Contribute to continuous improvement projects aimed at enhancing manufacturing capability, product consistency and operational efficiency. Experience/Skills: HNC, HND or Degree level in an engineering (ideally electronics) or quality-related discipline. Demonstrable experience managing quality activities during the introduction of new products. Strong experience with APQP (Advanced Product Quality Planning) Strong understanding of structured quality tools and methodologies, including FMEA, SPC, MSA, auditing and corrective action processes. Previous exposure to electronics, electromechanical products or technically complex assemblies would be highly advantageous. Ability to work collaboratively with engineering, manufacturing and supply chain stakeholders while constructively challenging decisions when necessary. Experience gained within sectors such as automotive, aerospace, medical technology or other regulated manufacturing industries. Strong organisational skills, attention to detail and a proactive approach to problem-solving. If you are an accomplished NPI/Quality/Process Engineer seeking a position that combines technical leadership, new product development and hands-on problem solving, we'd welcome the opportunity to discuss this role with you

Were looking for a Senior Product Marketing Manager to own Veeqos end-to-end product marketing engine. From positioning and messaging, to launch strategy, to adoption, to understanding what resonates with sellers and why. In this role, youll be the strategic bridge between Product and the market. Youll ensure every new Veeqo release (from advanced shipping tools to Listings to inventory automation) has a clear value proposition, a defined audience, and a compelling story that drives awareness, activation, and long-term usage. Youll set the standard for product marketing excellence at Veeqo and raise the bar on delivery, collaboration, and seller impact. Key job responsibilities 1. Product Marketing Operations & GTM Ownership - Own how product marketing operates at Veeqo setting the standard for how we plan, prioritise, and execute launches - Translate product priorities into clear, actionable GTM plans across Marketing, Product, and Sales - Ensure every launch has defined goals, target segments, messaging direction, and success metrics - Drive clarity on what we launch, when, and why balancing business impact, product readiness, and team capacity 1. Cross-Functional Leadership & Stakeholder Management - Act as the central point of alignment between Product, Sales, Lifecycle, and Design - Proactively manage stakeholders to ensure alignment on priorities, timelines, and expectations - Ensure teams are working towards shared outcomes, not siloed deliverables, 2. Launch Execution & Delivery Excellence - Lead end-to-end execution of product launches, ensuring high-quality delivery across all touchpoints - Coordinate cross-functional teams to ensure launches are delivered on time and to a high standard - Identify risks early and proactively resolve blockers to maintain momentum - Ensure launches are outcome-driven focused on adoption, usage, and revenue impact, not just output 1. Building Scalable PMM Mechanisms - Establish and continuously improve repeatable processes for: - Launch planning and execution - Messaging and asset development - Sales enablement - Post-launch measurement - Create clear frameworks, templates, and ways of working that enable the team to scale effectively - Raise the bar on quality, consistency, and efficiency across all product marketing outputs, 2. Adoption, Feedback Loops & Continuous Improvement - Partner with Product and Lifecycle to ensure launches translate into real seller adoption and usage - Identify gaps in adoption and work cross-functionally to address them - Establish feedback loops from Sales, Support, and sellers to inform future launches and messaging - Continuously iterate on GTM approach based on performance and insights, 3. Sales Enablement & Internal Readiness - Ensure Sales and Customer-facing teams are equipped with clear, actionable materials for every launch - Drive consistency in how Veeqo is positioned across internal teams - Partner with Sales leadership to ensure priority initiatives are effectively rolled out and adopted, 4. Measurement & Business Impact - Define and track success metrics for launches and GTM initiatives - Own reporting on launch performance, adoption, and impact in business reviews - Use data to inform prioritisation, improve execution, and drive continuous improvement - Ensure product marketing efforts are clearly tied to measurable business outcomes About the team Veeqo is Amazons free multi-channel shipping software, used by 100,000 ecommerce sellers to ship orders, sync inventory, and grow across marketplaces. We combine Amazon-level innovation with a fast-moving startup culture. Were building tools that help sellers ship smarter, list products faster, and scale efficiently across all their sales channels. As part of Amazon, we benefit from deep integrations, access to Amazons sellers and carrier programs, and a rapidly expanding feature set across shipping, inventory, reporting, listings, and more. The Integrated Marketing team uses data, seller insights, and creative experimentation to raise awareness, drive adoption, and help sellers get value quickly. Were a collaborative group of PMMs, lifecycle marketers, designers, and content specialists who ship fast and learn quickly. Youll partner closely with the wider Marketing team, Product, Sales, Design, and Amazon orgs to bring new features to market. BASIC QUALIFICATIONS - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience building, executing and scaling cross-functional marketing programs - Experience leading go-to-market for consumer software or hardware product launches - Experience in marketing or marketing research - Experience using data and metrics to measure impact and determine improvements - Experience presenting metrics and progress to goal to senior leadership PREFERRED QUALIFICATIONS - Experience using any of SQL or other analytical tools for conducting data analysis - Experience with customer segmentation, profiling, and targeting Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner. TPBN1_UKTJ

Through industry engagement, analysis and market intelligence, they provide trusted insight that helps businesses and stakeholders make informed decisions. And leading a talented team that delivers trusted, forward-looking analysis to stakeholders across the agricultural supply chain.

Candour Talent Ltd is seeking a Test Engineer to join our client in Swansea.The role involves planning, managing, and delivering technical trials using pilot plant and laboratory equipment across the UK and internationally, in pharmaceutical, food & beverage, dairy, and chemical industries.Responsib