
Job Ref: 13473
Branch: Apex City of Bath Hotel
Location: Apex City of Bath Hotel, Bath
Salary/Benefits: £15.10 per hour and excellent company benefits and perks
Contract type: Permanent
Hours: Full Time
Shift pattern: 4 on 4 off pattern - 08:00-20:00
Hours per week: 40.25
Posted date: 21/08/2026
Closing date: 02/10/2026
Why join Apex Hotels?
You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Duty Manager in Bath. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
Following your first successful 3 months, you'll also receive ...
Role Overview:
As Duty Manager you will be responsible for ensuring the team delivers an effective and enjoyable experience to all guests. You will assist in leading the reception team to deliver high levels of quality and act as the main point of contact for all hotel emergencies. Working collaboratively across all hotel departments, you will ensure the seamless delivery of services throughout the guest journey while maintaining a visible leadership presence across the hotel. You will also support the training and development of colleagues, helping to drive service standards and create memorable guest experiences.
Your responsibilities will include:
About You:
As a Duty Manager, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps make Apex who we are.
You will be a confident and approachable leader who enjoys developing others and working collaboratively with colleagues across the hotel. You will have a genuine passion for delivering exceptional guest experiences, take ownership of challenges, and remain calm and professional when dealing with operational issues or emergencies.
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Duty Manager. With this in mind, we are looking for a Duty Manager who:
This is an exciting opportunity to play a key role in the day-to-day operation of the hotel, supporting both guest satisfaction and colleague development. Through visible leadership, operational excellence and a passion for hospitality, you'll help create the warm, memorable experiences that define Apex Hotels.
Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
Apex City of Bath Hotel joins our other nine city centre hotels in the UK. This four-star hotel in Bath is centrally located in the historic UNESCO world heritage city and will offer unique style, comfort and exceptional service.
Located just moments from the famous Roman Baths, tourist attractions and convenient transport links, Apex City of Bath Hotel offers the perfect stay for city breaks, family holidays and business travellers.

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