Quality of Life Homecare Ltd

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• Wayne and Silver

  

  Accountant

  2 days ago

  £25000–£30000 yearly

  Part-time

  London

  Part-Time Property / Service Charge Accountant | Hampstead, London | 3 Days Per Week | £24,000–£28,000 We are looking for an experienced Property / Service Charge Accountant to join an established independent estate agency in Hampstead. This is a newly created role supporting our Property Management and Block Management teams as the business continues to develop. Working approximately three days per week, you will take ownership of key property accounting functions and work closely with Property Managers, Block Managers and senior management. Key responsibilities will include: • Preparation of annual service-charge accounts, • Service-charge budgets, • Client-account reconciliations, • Invoice processing and raising, • Accruals and prepayments, • Arrears and financial reporting, • Liaising with external accountants, • Supporting Property and Block Managers with financial queries, • Improving and streamlining existing accounting processes About you We are particularly interested in candidates with previous experience in: • Residential property accounting, • Service-charge accounting, • Block management accounts, • Client accounting You should be highly organised, comfortable working independently and have excellent attention to detail. Strong Excel skills and experience working alongside Property or Block Management teams would be particularly valuable. Why join us? This isn't simply a bookkeeping position. You'll have the opportunity to take ownership of an important part of the business, improve existing processes and help develop the property accounting function as the company grows. Location: Hampstead, London Hours: Approximately 3 days per week Salary: £24,000–£30,000 per annum, depending on experience

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• Emilia's Crafted Pasta

  

  Assistant Manager

  4 hours ago

  £40000–£42000 yearly

  Full-time

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  About the company: We are a growing independent restaurant group specialising in fresh pasta, currently operating 5 sites with a 6th opening soon. Our team of around 100 people is passionate about delivering high-quality, fresh food alongside warm, genuine hospitality. Each restaurant operates with a close-knit team of 16–25 staff, creating a supportive and collaborative environment. The role: We are looking for an energetic Assistant Restaurant Manager to lead FOH/BOH operations and support a strong team culture. This is a hands-on role ideal for someone who wants to grow within an expanding business. Benefits: ·Progression & growth opportunities within the business ·Regular team socials & activities across the year ·28 days paid holiday ·Free meals during working hours ·Birthday Bonus ·Employment work anniversary present for every year of service (from year 1) ·Get referral bonuses for every friend you recommend ·All staff uniforms and clothing are provided free of charge ·50% discount at Emilia’s if you want to visit with your friends/family ·Enrolment in the company pension scheme Key Responsibilities: • Oversee production and service, • Manage, train, and develop staff members, • Handle stock control, inventory, and financials, • Ensure Health & Safety compliance Skills/Experience Required: • 1–3 years’ experience in a similar role or busy restaurant environment, • Strong leadership and team management skills, • Good organisational and communication abilities, • Hands-on approach with a positive attitude, • Passion for fresh food and hospitality

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• Firmdale Hotels PLC

  

  Spa Therapist (Maternity Cover)

  3 days ago

  £18609 yearly

  Part-time

  London

  Join Firmdale Hotels' prestigious Soholistic Spa team as a Part-Time Spa Therapist (3 days per week) on a 12-month fixed-term maternity cover contract, and embark on a rewarding career defined by luxury, excellence and exceptional service. At Firmdale, we redefine hospitality by offering a unique and unforgettable experience in each of our eight London properties, including the iconic Ham Yard Hotel. As a Spa Therapist, you'll work closely with our Spa Manager to deliver exceptional treatments to our esteemed in-house guests and VIP clientele. From indulgent massages and rejuvenating facials to flawless manicures, pedicures, and waxing services, you'll cater to every aspect of our guests' relaxation and beauty needs. This is a Part time role, 3 days per week. Responsibilities: • Perform a diverse range of treatments across all eight London properties, ensuring each guest receives the utmost care and attention., • Demonstrate a comprehensive understanding of our treatment packages and offerings, guiding guests towards personalised experiences., • Cultivate strong, professional relationships with guests to foster loyalty and contribute to the growth of our client base., • Expertly recommend retail products tailored to guests' preferences and effectively close sales to enhance their at-home wellness routines., • Strive to meet and exceed sales targets established by the Spa Manager, showcasing your dedication to success., • Extend a warm and inspiring welcome to all guests, setting the tone for their spa journey from the moment they arrive., • Collaborate with the Spa Receptionist to manage daily bookings seamlessly, ensuring a smooth and efficient operation., • Assist the Spa Manager with administrative tasks such as stock inventory to uphold our standards of excellence., • Provide support to the Spa Receptionist as needed, contributing to the overall success of our spa operations. What you Need: • Proven experience as a Spa Therapist in a 5-star hotel or luxury spa environment, demonstrating your commitment to exceptional service., • Possess NVQ Level 3 in Spa Therapy or an equivalent qualification, showcasing your dedication to professional development., • Exhibit a passion for customer service and a relentless pursuit of exceeding guests' expectations at every opportunity., • Showcase extensive knowledge of various treatments and techniques, delivering flawless services in line with our training standards., • Display a strong understanding of anatomy and physiology, ensuring the safety and well-being of our guests throughout their spa experience., • Communicate effectively with guests and colleagues, demonstrating excellent interpersonal skills., • Excel in time management, maintaining efficiency and precision in a fast-paced environment., • Pay meticulous attention to detail, driven by a commitment to delivering unparalleled standards of excellence., • Thrive in a collaborative team environment, contributing positively to collective success., • Demonstrate resilience and determination, consistently striving for perfection in all aspects of your role., • Uphold a high standard of personal presentation, reflecting the sophistication and elegance of Firmdale Hotels. What We Offer: • Competitive annual salary of £ 18,609.00 plus service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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• Amazon TA

  

  Senior Manager, VAT, Digital and Devices, Tax

  3 days ago

  London

  Amazon is seeking an Indirect Tax Senior Manager to join the EMEA Digital and Devices Tax team in London, supporting the launch and growth of Amazon Leo's consumer business across Europe. Amazon Leo is Amazon's low earth orbit satellite network, with a mission to deliver fast, reliable internet to customers and communities beyond the reach of existing networks (https://leo.amazon.com/gb/en/). As Leo launches its consumer offering across EMEA, the successful candidate will lead the indirect tax position for the B2C business, working closely with Business, Engineering, Finance, Legal and external advisors to shape the tax treatment of Leo’s new consumer service from the outset. The role will offer exposure to a broad range of jurisdictions and technical topics, including telecommunications services, bundled offerings of connectivity and hardware, design of consumer billing systems, place of supply for cross-border flows, and the interaction between indirect tax, direct tax, transfer pricing and accounting. There will also be scope for engagement with local tax authorities through enquiries and audits as they arise. Key job responsibilities The role provides indirect tax advisory support to the Amazon Leo consumer business across EMEA, covering the Leo satellite internet service, associated consumer hardware, and bundled or promotional offerings sold to consumers. The role involves: 1. Leading the indirect tax position for the Leo consumer launch across EMEA, from strategy through go-live and into steady-state operation., 2. Advising on new features and product changes, including bundling of connectivity with hardware and other services., 3. Partnering with Leo business teams early in the product development cycle to ensure tax considerations are reflected in business requirements documents., 4. Working with Engineering to translate tax requirements into system logic, resolving open points and driving the testing approach to ensure a compliant launch., 5. Advising on customer-facing outputs, including invoicing, billing system design, pricing displays and customer communications., 6. Managing external advisors: setting the scope of advice, independently evaluating the output and reaching a sound position., 7. Handling engagement with tax authorities across EMEA, including audits, enquiries and informal engagement, in coordination with compliance colleagues., 8. Providing technical direction to more junior colleagues supporting the business line. The role is primarily advisory, working closely with compliance colleagues on registrations, returns, audits and process improvements. A day in the life The role typically involves moving between three types of work. Advisory work with Product and Engineering on features under development, ensuring that tax treatment is understood, agreed and implemented before launch. Ongoing support for the live business, including advisor queries, positions to be documented, and questions raised by Finance or Legal. Ad-hoc work, including engagement with tax authorities, review of legislative changes across EMEA, and support for wider planning work across the digital services and consumer devices portfolio where relevant. About the team The team supports Amazon's digital services and consumer devices businesses across EMEA. The team advises a portfolio of businesses covering streaming (Prime Video, Amazon MGM Studios, Amazon Music), digital content (Kindle, Audible), connected devices (Alexa, Ring) and now satellite broadband, and works directly with business teams and cross-functional stakeholders including accounting, legal, finance and tax. The team's focus is on providing clear, commercial and robust tax positions that allow the business to move forward with confidence, and on engaging early in the product development cycle to ensure tax outcomes are delivered at launch. • professional tax, accounting or legal qualification (e.g., Chartered Accountant (CA), Associate Chartered Accountant (ACA), Chartered Tax Adviser (CTA), Chartered Institute of Taxation (CIOT) or similar), • Knowledge of knowledge of VAT in EU/UK, • Knowledge of strong understanding of tax compliance principles, regulations, and reporting requirements across jurisdictions, • Experience in taxation in a corporate environment, public accounting firm or major law firm, • Experience managing other employees and leading international tax team through hiring and development, • Experience liaising with tax authorities including responding to audits and information requests, • Experience analyzing and reviewing statutes, regulations, and case law and then extracting data to make appropriate recommendations, • Experience tax advisory (excluding compliance), • Experience in tax with an EMEA (Europe, Middle East, and Africa) focus, • Experience an indirect tax role in a multinational and/or professional organization, • Experience a direct tax role in a multinational and/or professional organization, • Experience a corporate tax advisory role in a multinational and/or professional organization, • Experience a transfer pricing advisory role in a multinational and/or professional organization, • Experience in international indirect tax planning and strong understanding of or practical experience with tax laws in other countries, • Experience advisory experience in a large accounting/consultancy practice, law firm, tax authority or business in-house., • Experience a compliance focused tax role in a multinational and/or professional organization, • Experience tax authorities with exposure to multinational taxpayers / cross-border transactions., • Experience working effectively across cross-functional teams and partner well with people at all levels within an organization, including coaching of junior staff, • Experience with accounting concepts and tax regulations, laws and standards, • Experience with tax modeling in Excel-based models or other similar programs Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Amazon TA

  

  Manager – VAT Risk & Assurance, Amazon Tax Advisory & Planning Team

  14 hours ago

  London

  The Manager – VAT Risk & Assurance will support the Senior Manager in reviewing, validating, and embedding VAT risk controls across business operations. This role combines VAT advisory expertise with operational assurance to strengthen controls, enhance compliance, and support informed business decision-making. The Manager will help operational teams de-risk VAT exposure by ensuring testing, evidence collection, and compliance assessments are robust, consistent, and aligned with regulatory, policy, and organizational requirements. Key job responsibilities • Review and validate operational assurance activities: Ensure all assurance work aligns with VAT requirements, regulatory expectations, and internal standards, providing independent validation of outcomes., • Evaluate testing methodologies, evidence collection, and sampling approaches: Assess the robustness, appropriateness, and effectiveness of controls and assurance procedures, identifying any gaps or inconsistencies., • Identify gaps, risks, or weaknesses in operational compliance: Analyse operational processes and transactional data to pinpoint areas of risk, providing actionable recommendations to mitigate VAT exposure., • Collaborate with VAT advisory teams: Partner with VAT advisory colleagues to ensure outputs meet controllership expectations, translating technical guidance into practical operational application., • Support continuous improvement: Drive enhancements to VAT processes, assurance practices, and operational risk controls, promoting efficiency, scalability, and consistency across multi-jurisdictional operations., • Provide insights and recommendations to the Senior Manager: Deliver evidence-based observations and guidance to support strategic oversight, operational risk prioritisation, and decision-making., • Challenge operational readiness and monitoring: Review SOPs, controls, and operational outputs to ensure consistency with VAT policy and governance expectations, highlighting issues for corrective action., • Support issue identification and escalation: Maintain awareness of operational gaps or recurring issues, flagging systemic or high-risk matters to the Senior Manager for action., • Extensive experience in VAT advisory or assurance, ideally from top-tier consulting/advisory firms (Big 4 or equivalent) or in large, highly regulated corporate environments., • Strong technical knowledge of VAT legislation, with a track record of providing practical, business-focused advice to upport operational and strategic decision-making., • Exposure to assurance, control frameworks, or operational risk management, enabling effective review and validation of testing, evidence, and controls., • Experience operating in multi-jurisdictional environments, large organisations, or commercial marketplaces with complex VAT obligations, • Excellent written and verbal communication skills in English, • Recognized professional tax qualification, chartered accountant, or relevant legal degree., • VAT advisory and risk management expertise: Professionals with extensive experience in VAT advisory and risk management, focused on identifying, managing, and mitigating VAT exposure within complex operational environments. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Amazon TA

  

  VAT Manager, Digital and Devices, Tax

  14 hours ago

  London

  Want to get close to the business? This VAT Manager role sits at the heart of Amazon's Digital & Devices operation, advising on EMEA expansions, cross-border digital services, and new business models. Based in London, you'll work directly with product and commercial teams — translating complex VAT questions into clear, actionable guidance. Key job responsibilities You will join a team of ten VAT specialists covering Amazon's Digital and Devices portfolio, taking ownership of specific business lines within that portfolio. Our team supports some of Amazon's most recognised and fastest-growing businesses — including Prime Video, Amazon MGM Studios, Alexa, Kindle, Audible, Amazon Music, Twitch, Devices (Ring, Eero), Appstore, Digital Software and Games, Amazon Prime, and M&A — as well as Amazon Leo, launching low earth orbit satellite broadband service for unserved and underserved communities worldwide. In your business lines, you will be the go-to VAT advisor: partnering directly with business teams to understand their commercial objectives and translating these into clear, pragmatic tax solutions. Your work will span product and service expansions, business restructurings, ESS obligations for cross-border digital services, e-invoicing launches across EMEA markets, and the full range of operational VAT questions that arise in a fast-moving environment. Beyond your own portfolio, you will contribute to wider VAT and indirect tax strategy, communicating effectively around what your businesses are planning and helping make sure the tax response across all disciplines is consistent and timely. A day in the life Your day will typically move between the technical and the commercial. You might start the morning working through the VAT treatment of a new digital service launching in a new market — reviewing place of supply rules, checking e-invoicing requirements, and turning your analysis into a clear recommendation the business can act on. By mid-morning you could be on a call with finance and legal colleagues, aligning on the indirect tax position for a content acquisition before contracts are signed. Your stakeholders are the product, finance, legal, and operations teams behind the businesses you support. Your job is to understand what they are building, get ahead of the tax implications, and stay with them through to implementation. About the team The team is based in London and Luxembourg, supporting some of Amazon's most exciting and innovative business lines. Our mission is to help Amazon's digital businesses launch, expand, and scale. That means partnering with the businesses we support, from advice through to implementation — and staying close as the business evolves. The team operates with a high degree of trust and autonomy. You will own your portfolio, but never work in isolation — we collaborate closely across direct tax, transfer pricing, and compliance, and share knowledge openly when things get complex. • Experience working in a large public accounting firm or multi-national corporate tax department, • Experience researching indirect tax issues including taxability of products and services., • Experience in supporting audit defense, • Knowledge of accounting principles, processes, and entries, • Knowledge of Microsoft Office products and applications at an advanced level Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Travelers

  

  Associate Underwriting Officer - Delegated Financial Lines

  14 hours ago

  London

  Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Join our Delegated Financial Lines team as an Associate Underwriting Officer and help manage a diverse DUA portfolio across Management Liability, FI, PI and Cyber at a time of strong, sustained growth. You’ll lead on portfolio management – shaping strategy, monitoring performance, driving profitability, optimising pricing and making data‑driven adjustments to keep the book on track. You'll use your technical Financial Lines and Delegated Authority expertise to assess third‑party proposals, handle referrals, and oversee audits and policy wording reviews. This highly collaborative role will see you building strong trading relationships with DUA partners worldwide and working closely with stakeholders across Travelers Europe and the US. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion. What Will You Do? Product Line Oversight & Technical Leadership • Act as a senior referral point for complex or high-value risks submitted through delegated authority partners, providing over-authority decisions in accordance with your underwriting authority., • In conjunction with CUO Delegated FL, support the establishment of strategic long and short term strategies to effectively achieve profit and growth objectives., • Participate in the establishment of underwriting and product development strategies that reflect market competitive conditions and global BSI and Travelers Europe appetite., • In conjunction with the relevant business unit leaders, ensure the successful implementation of agreed underwriting strategies by delegated partners., • Collaborate with actuarial and pricing teams to establish and update product pricing frameworks for delegated partners., • Monitor market trends, emerging risks, regulatory environments and competitive landscape in territories relevant to the delegated portfolio, making recommendations for underwriting strategy revisions where needed. Portfolio Management & Performance Analysis • Monitor and analyse the performance of delegated authority arrangements, including production metrics, loss ratios, and claims trends, making recommendations for pricing or strategy changes as needed., • Identify opportunities for portfolio optimization and implement corrective actions when necessary., • Assist with the preparation of regular performance reports on delegated authority portfolio results., • Prepare and present Collaborative Underwriting Reviews and Portfolio Reviews for delegated business., • Work with claims teams to analyse claims trends and incorporate learnings into underwriting guidelines. Partner Management & Development • Conduct regular underwriting audits of delegated authority partners to ensure compliance with guidelines and authority limits., • Provide technical training and support to delegated partners to enhance their underwriting capabilities., • Build and maintain strong relationships with DUA partners, brokers, and internal colleagues across Underwriting, Actuarial, Claims, Finance, Compliance and Operations., • Identify new delegated authority partnerships and oversee the due diligence process., • Provide technical support and feedback to DUA partners to enhance their underwriting capabilities and alignment with Travelers appetite. Governance & Compliance • Ensure all delegated arrangements within your product lines comply with regulatory requirements (including Lloyds) and internal risk management frameworks., • Collaborate with appropriate stakeholders to approve and sign-off new policy wordings or amendments referred by delegated authority partners., • Maintain accurate records of all delegated authority arrangements and related documentation., • Support the implementation of governance frameworks established by senior management. What Will Our Ideal Candidate Have? • Demonstrated experience in managing delegated authority relationships or working with MGAs/TPAs, • Strong technical knowledge of D&O, PI, Cyber, and FI including coverage analysis, risk assessment, and pricing, • Familiarity with Lloyd’s delegated authority frameworks, • Proven track record of delivering profitable underwriting results, • Strong analytical skills with the ability to interpret data and translate insights into actions, • Excellent negotiation and relationship management skills, • Awareness of market coverage trends and ability to analyse coverage against company risk appetite, • Strong decision-making capabilities, particularly with complex risk scenarios, • Good interpersonal and communication skills, with a collaborative approach to working with internal and external stakeholders, • ACII qualified. What is a Must Have? • Relevant underwriting experience in Professional Indemnity, Management Liability, Financial Institutions and/or Transactional Liability classes with a demonstrated experience in handling complex risks either as an underwriter or a referral point for underwriters. What Is in It for You? • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction., • Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution., • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year., • Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs., • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an _ so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit _.

• Gedu

  

  Finance Support Manager - Compliance

  6 days ago

  London

  Department: Finance - Fees and Income \n Location: the post holder can be based at any of our locations in London, Leeds, Birmingham, Manchester (On-Site) \n Type of Contract: Permanent/ Full Time \n Salary: £42,000-£46,000 per annum (DOE) \n \n Our Vision: Changing Lives through Education \n What We Do: The Fees and Income Team in higher education manages tuition fees, invoicing, and student payments, ensuring accurate income collection and supporting the institution’s financial sustainability. \n The Role: \n The Finance Support Manager (Compliance) is responsible for ensuring the Finance Support team is equipped, trained, and competent to support students with all aspects of student funding applications. Providing a high-quality, progressive, equitable, and inclusive student experience is key in this role, and you will assist by supporting staff and students with the process. \n \n You will work closely with the Head of Fees & Income (HoF&I), and lead on advice to colleagues and students on regulatory and compliance-related decisions that impact on students’ eligibility and funding criteria. \n What the Role Involves:: \n\n • \n To effectively facilitate the daily operations of the Finance Support Teams across all campuses, ensuring that the team can achieve its objectives in terms of receiving and processing Student Finance applications, participating in enrolment and meeting student service levels and standards. \n • \n To ensure that all regulatory requirements of student funding, admission, eligibility and entitlement criteria are reviewed, updated and shared with relevant staff at GBS and ensure Finance Support staff are working to required regulations and are always trained and proficient in financial advice to current regulations \n • \n To lead contact for the Student Loans Company (SLC), managing communications, escalations, and compliance. \n • \n To oversee all activity within the SiS Portal (HEP SLC Task Portal), including monitoring tasks, prioritising workload, ensuring timely completion, and maintaining data accuracy and service standards. \n • \n Support during enrolment activities to ensure Finance deliver and participate at every enrolment session and that staff and resources are effectively managed. \n • \n Research and review all legislation changes ensuring GBS remains compliant in all aspects of tuition fee loan administration and SLC regulations \n • \n Key contact representing Financial Compliance to all student facing departments ensuring charging policies and compliance training is delivered to all areas, providing regular updates are circulating all relevant changes \n • \n Monitor team performance and undertake regular quality checks on SLA’s ensuring targets are met \n • \n Manage staff in accordance with GBS values, address any gaps in performance. \n • \n Monitor training and staff development ensuring colleagues remain up-to-date with all areas related to student finance and internal processes. \n • \n Work closely with the Finance Support Manager (Operations) to ensure staff are kept up to date with all regulatory requirements and deliver staff training \n • \n Cover for Finance Support Manager (Operations) when required \n • \n Recruit and train new staff and monitor performance and standards regularly \n • \n Deputise for the HoF&I as and when required \n\n About You: \n\n • \n Demonstrable experience working in finance operations in HE and Accounts Receivable \n • \n A high degree of computer literacy (particularly Microsoft Office applications) \n • \n Expert in MS Excel and pivot tables \n • \n The ability to use statistics and database management \n • \n Effective time management and planning \n • \n Ability to work independently and as part of a team \n • \n Previous leadership/supervisor role and experience \n • \n Excellent written and verbal communication skills \n • \n Strong decision making and problem-solving skills \n \n\n \n DESIRABLE SKILLS and EXPERIENCE: \n\n • \n Degree level qualification \n \n\n What we offer: \n\n • 25 days annual leave, plus 8 public holidays\n, • 1-day extra leave per year of service, up to a maximum of 5 days\n, • Workplace pension scheme\n, • Tuition reimbursement for career development courses\n, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more\n, • Perks@Work discounts platform, wellbeing centre and much more\n, • Reward and recognition programme\n, • £500 award employee referral scheme\n, • Discretionary annual performance bonus \n\n GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed. \n \n