Sales Solution

About the Role Caffè Concerto is looking for a confident, commercially minded and customer-focused Cake Studio Telesales Executive. This is not simply a call-answering role. You will be responsible for turning customer enquiries into sales, understanding cake requirements, advising customers on the right product and price, and working closely with our chefs and cake production team to make sure orders are clear, achievable and profitable. Our range includes standard cakes, customised cakes, novelty cakes, bespoke cakes and wedding cakes. You will need to understand the difference between these requests, recognise when a cake requires additional chef input and communicate the customer's requirements accurately. Key Responsibilities Cake Sales * Handle telephone and online cake enquiries professionally. * Understand the customer's occasion, requirements, portions, design, deadline and budget. * Recommend the most suitable cake and explain pricing confidently. * Understand cake complexity and work with the chef when a quotation requires additional input. * Convert enquiries into confirmed sales. * Follow up quotations and enquiries to maximise conversion. * Upsell and cross-sell suitable products such as candles, slices, decorations, celebration products and canapés. * Identify opportunities for repeat sales around birthdays, anniversaries and other occasions. Customer Service & Complaints * Handle customer complaints calmly, professionally and patiently. * Deal confidently with frustrated or aggressive customers without becoming confrontational. * Investigate problems before offering solutions. * Take ownership of customer issues and escalate appropriately when required. * When a cake or order mistake occurs, focus on finding a solution and turning a negative experience into an opportunity to recover the customer's trust and retain their business. * Record recurring complaints and customer feedback to help improve the operation. * Maintain professional boundaries when dealing with abusive behaviour. Teamwork Strong relationships with the cake studio team are essential. * Build and maintain a good working relationship with chefs, cake designers and production staff. * Communicate customer requirements clearly and accurately. * Respect the chef's technical knowledge while representing the customer's needs. * Work collaboratively when solving difficult or last-minute customer requests. * Avoid creating unnecessary conflict between customers, sales and production. * Understand that successful cake sales depend on good cooperation between the sales and kitchen teams. Additional Sales & Reservations The role may also include: * Taking table reservations for Caffè Concerto shops. * Handling general customer enquiries. * Selling additional restaurant and celebration products. * Identifying opportunities to increase the value of each customer interaction. Administration & Reporting * Maintain accurate customer, quotation and order records. * Track enquiries, sales, follow-ups and lost opportunities. * Prepare basic sales reports. * Monitor conversion rates and average order value. * Provide management with useful customer feedback and sales information. What We Are Looking For * Experience in telesales, telephone sales, hospitality sales, reservations or a similar customer-facing role. * Excellent communication and listening skills. * Strong sales, upselling and negotiation ability. * Confidence discussing prices and customer budgets. * Good numerical skills and an understanding of portions and pricing. * Excellent attention to detail. * Patient and calm under pressure. * Confident handling complaints and difficult customers. * Commercially aware and focused on both sales and profitability. * Able to build strong relationships with chefs and operational teams. * Organised and able to manage multiple enquiries simultaneously. * Comfortable using email, spreadsheets and sales/order systems. Cake, bakery, patisserie, hospitality, wedding/event or bespoke product sales experience is an advantage. The Right Person We need someone who can take a customer from: “I need a cake” → understand what they actually want → recommend the right solution → establish the budget → price it correctly → close the sale → communicate it clearly to the chef → follow up → create the next sales opportunity. The successful candidate should be a salesperson, problem-solver and relationship builder, not simply someone who answers the telephone. You will be measured on sales conversion, average order value, upselling, follow-up, customer service, order accuracy and teamwork.

Develop effective sales strategies to increase revenue and expand SNEBTAF's customer base across relevant market sectors. Conduct market research to identify businesses seeking web, software and digital marketing services. Assess clients’ business and digital requirements and recommend appropriate solutions. Analyse demand for web development, software solutions, e-commerce platforms and digital marketing services to identify new market opportunities. Prepare regular sales reports summarising new business activity, customer pipeline, completed sales and future commercial opportunities. Provide recommendations to senior management regarding market opportunities and potential improvements to customer engagement.

Sales Team Member About the Role Are you confident, ambitious, and looking for an opportunity where your earnings are based on your performance? We're looking for motivated individuals to join our growing team as Sales Team Members. This is an exciting opportunity to develop valuable communication, sales and leadership skills while representing well-known clients through face-to-face customer interactions. No previous sales experience is required – we provide full training, ongoing coaching and clear opportunities for career progression. What You'll Be Doing • Represent our clients through face-to-face customer interactions., • Build rapport and understand customers' needs., • Present products and services confidently., • Deliver an excellent customer experience., • Record customer interactions accurately., • Work alongside a supportive team and experienced leaders., • Work towards personal and team targets., • Continue developing your sales and communication skills. What We're Looking For • Positive attitude and willingness to learn., • Excellent communication skills., • Confidence speaking with new people., • Self-motivated and driven., • Strong work ethic., • Professional appearance and attitude., • Ability to work independently and as part of a team., • Goal-oriented mindset., • Reliable and punctual. What We Offer • Full product and sales training., • Ongoing coaching and mentorship., • Clear career progression opportunities., • Friendly, supportive team environment., • Uncapped commission structure., • Opportunity to progress into leadership and management roles. Important Information • Self-employed opportunity, • Commission-only earnings with uncapped earning potential, • Work Location: In Person Successful applicants will be contacted by our recruitment team regarding the next stage of the recruitment process. We look forward to hearing from you!

Incipio curates beautiful spaces with vibrant atmospheres for great times. We are hiring a Sales and Reservations Executive to manage the reservations for Incipio Group. As a Sales and Reservation Executive, you'll be responsible for supporting the smooth and efficient running of the reservations and sales function of the business. You will be responsible for responding to reservation enquiries via telephone and email, communicating with the venue regarding bookings, cancellations and special requests, and providing exceptional service to all guests you come into contact with. **What you'll be doing: ++ Enquiries++ Efficiently respond to reservation enquiries via telephone and email Ensure all group telephone calls are managed politely and efficiently, ascertaining, and accurately meeting the caller's needs. Manage booking cancellations and reconfirmations. Working and co-operating with colleagues to always enhance the guest experience. Follow the correct procedure for confirming bookings, including deposits, card details, pre orders of food and drink, issuing terms and conditions. Provide accurate information regarding venue product offering (menus, packages, terms, and conditions) so as best to inform the guest and guide them to a suitable package, upselling at all points. Understands that the guest experience begins at enquiry and ensures all guests are dealt with in line with service standards of Incipio Group's policies and procedures. Have key knowledge of the products available, events being advertised and how to accommodate dietary requirements. ++Proactive Sales++ Support the Sales & Reservations Manager and wider team with proactive sales initiatives. Calling potential guests through warm leads from our website. Always going the extra mile and ensuring we always use our insight to produce more sales. Take and process orders in an accurate manner. Managing call backs and potential sales. Identifying and communicating all sales leads of large bookings to the Group Sales & Reservations Manager. Be motivated and proven to maximise selling opportunities by adding guest value at every opportunity, promoting the venue facilities. Conduct local business outreach programs, proactively contacting local businesses to invite into the venues. Maximise and grow the pre-booked sales of the venue through pro-active methods and the conversion of incoming enquiries. Co-operate with other departments to create an exceptional guest experience and build strong, comprehensive sales programs. To develop relationships with local clients, guests and direct to ensure a strong base of new and regular repeat business. Ensure that cross-selling is implemented to maximise sales opportunities for the group. Achieve your inbound and outbound sales targets ++Communication++ Resolve guest issues quickly and decisively. Collaborate with General Managers and on-site management teams including Head Chefs to ensure that you have a full understanding of venue requirements. ++What'll make you a great fit:++ Previous experience working with restaurant booking platforms such as Design My Night & Open Table Experience working in hospitality, with large pre orders and private dinings Outstanding attention to detail Excellent leadership skills, and the ability to motivate others Strong financial awareness and commercial acumen Strong communication skills Great enthusiasm with a can-do attitude BENEFITS + BEST BITS Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service

Ready to kickstart a high-performance career in property? We’re on the lookout for ambitious Trainee Lettings Negotiators ready to take on London with energy, drive, and a hunger to succeed. At City Rooms, we’ll arm you with the tools, training, and support to thrive in one of the most exciting industries out there. From conducting property viewings and negotiating deals to building lasting relationships with clients, this role puts you at the heart of London living. What’s in it for you? Uncapped earning potential – Base salary plus uncapped commission. Top performers regularly take home £60,000+. Tailored development – Our Development Programme provides structured training and hands-on mentoring from day 1. A vibrant, high-performance culture – Work alongside driven individuals in a fast-paced, supportive environment. Recognition and rewards – Team socials, weekly incentives, and annual events to celebrate your wins. Time off that matters – Paid holiday, your birthday off, and a company pension plan. Who you are: Charismatic communicator with natural people skills Hungry to learn, earn, and rise through the ranks Smart, professional, and always presentable Fluent in English (additional languages are a big plus) What you’ll be doing: Showing clients around some of London’s most sought-after neighbourhoods, and selling the dream! Turning viewings into offers, and offers into move-ins Supporting clients through the referencing and contracting process Collaborating with the team to smash performance targets Staying on top of listings, leads, and market trends About Us We’re London’s leading shared accommodation provider, managing thousands of tenancies across the capital. With over 15 years in business, we’re still growing fast – and just as ambitious as ever. Our mission is simple: to provide quality rooms and exceptional service for London renters, and to create big opportunities for the people who help make that happen. No previous experience? No problem. If you’ve got the right attitude, we’ll teach you everything you need to know. Additional pay: Bonus scheme Commission pay Performance bonus Benefits: Company pension Employee discount Schedule: Monday to Friday Weekend availability *Fluency in an additional language such as Italian, Spanish, French, Chinese, or any other Asian language is a strong advantage.

KEY RESPONSIBILITIES § Open and close the stall each trading day, including setup, styling, and pack down to brand standard § Welcome and engage market visitors, offering tastings and explaining the product range with warmth and confidence § Drive daily sales and build repeat custom among regular market visitors § Process transactions accurately using the card reader and cash float, and reconcile takings at the end of each shift § Manage stock levels, storage, and replenishment, ordering ahead where needed to avoid running out during trading hours § Maintain the stall, packaging, and display to a consistently high, giftable standard § Represent the Date Sultan brand professionally at all times, including tone, appearance, and product knowledge § Take full ownership of stall presentation as a standing location, keeping layout, display, and upkeep consistently excellent § Report weekly sales figures, stock needs, and any market or venue issues. WHAT WE ARE LOOKING FOR § Previous experience in retail, market stalls, or hospitality sales is preferred § Outgoing, warm, and confident when approaching and speaking with customers § Comfortable working independently and taking ownership of a standing stall § Comfortable handling cash and card transactions accurately § Reliable and punctual, able to commit to the same four days each week on an ongoing basis § Able to stand for extended periods and assist with light lifting during setup and pack down § A genuine interest in premium food, gifting, and hospitality is a strong advantage SHIFT PATTERN Four fixed trading days per week at Old Spitalfields Market. Specific days and hours will be confirmed with the successful candidate, in line with the market's trading calendar.

Sales Executive – Hospitality Supplies We are seeking a proactive and commercially driven Sales Executive to join our growing hospitality supply business. The successful candidate will be responsible for identifying and developing new business opportunities, establishing relationships with prospective clients, and driving sales growth across the hospitality sector. The ideal candidate will be confident, professional, and highly motivated, with excellent communication and relationship-building skills. A strong sales mindset, the ability to work independently, and a genuine desire to develop new client accounts are essential. Previous B2B sales experience, particularly within hospitality, catering, or a related industry, would be advantageous. A full UK driving licence and willingness to travel to meet clients would be desirable.

We are seeking energetic Agents to help local businesses cut operational overhead. As an independent broker, you will audit local businesses and provide cheaper, direct-swap solutions for merchant payment processors, business utilities, and merchant cash advances.