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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS Infrastructure Services (AIS) is currently seeking for an Engineering Operations Technician to serve as a technical resource to support Amazon within our mission critical Data Center. The position will help ensure overall availability and reliability in all electrical and mechanical infrastructure within the data center environment in a specific location. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The role has requirements as being self-managed person who takes the initiative and provides effective solution for complex technical problems. The successful candidates will be expected to have direct and immediate impact on improving the resiliency, efficiency and capacities of our facilities to help offer Amazon’ customers better value with maintaining, operating and troubleshooting, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. The successful candidate show be able to demonstrate the following competencies/behaviors: • An ability to solve problems through root-cause elimination, stepping back to understand the broader context., • Ensure all safety procedures are adhered to while performing work., • An aptitude for trouble-shooting and problem-solving complex issue, • An ability to follow procedures system documentation and track issues through appropriate entries into a Trouble Ticket system., • Good judgment and instincts in decision making., • Prioritize appropriately in a complex, fast-paced environment., • Willingness to take ownership for technical issues., • Utilize EPMS and BMS to manage building workflows. The successful candidate will be accountable for: • Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure, • Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics, • Enabling the operations organization to delivering 100% up-time on all customer supporting infrastructure, • Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers, • Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures, • In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.), • Participation in the successful delivery of build-out and retrofit of Data Center infrastructure, • Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure., • Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management, • Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO. Key job responsibilities • Operate and maintain all mechanical, electrical and HVAC equipment within the Data Center/Facility., • Supervise contractors who perform servicing or preventive maintenance, • Develop work plan for emergency repair of critical assets., • Operates under minimal supervision., • Work on-call and a rotating schedule as needed, • Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization, • Perform shift duty as required, • Fully comply with all physical security procedures and policies, • Ensure all safety procedures are adhered to while performing work, • Perform rack power installs, rack PDU, and rack ATS replacements, • Verification on electrical/cooling capacity before new rack install, • Create and Close Work Orders with appropriate data, to include labor hours, equipment maintenance, and parts used into asset management system, • Maintain changes in state in Mission Critical infrastructure in support of corrective/ preventive maintenance, • Testing: Test quality, performance, safety, and reliability of products, equipment, processes, • To be a front-line responder for hands-on electrical and mechanical equipment troubleshooting. This equipment includes, but is not limited to, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems. Physical Requirements: • Work on a 24x7 schedule (where applicable), • Work at heights and from ladders., • Perform physical tasks during the shift and coordinate body movements when using tools or - Work in a noisy environment with ear protection About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud • Apprentice/trades certified or diploma in an Electrical field, • Demonstrate key electrical competencies (Practice & Theory) and knowledge of mechanical systems (Mechanical, HVAC systems, Controls)., • Good English communication skills, • Intermediate level in English (oral and written) — an asset for interactions with international teams and advanced technical documentation., • Data Center engineering experience, • Degree in Electrical Engineering, Mechanical Engineering or relevant discipline, • Familiar with Building Management System (BMS) and Electrical Power Monitoring System (EPMS) control systems and data collection/trending. Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon Web Services is looking for a rigorous and experienced Chief Engineer to join our Data Center Engineering Operations (DCEO) team. This group is committed to maintaining the critical physical infrastructure that supports Amazon Web Services, ensuring 100% uptime of mechanical, electrical, and fire protection/life safety systems, while delivering world-class customer service to the teams operating within the data centers. AWS Infrastructure Services (AIS) AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we are the people who keep the cloud running. We support all AWS data centers as well as all the servers, storage equipment, networks, power systems, and cooling systems that ensure our customers have continuous access to the innovations they rely on. We work on the most complex problems, with thousands of variables impacting our operations, and we are looking for talent who want to help us tackle these challenges. You will join a diverse team of software, hardware, and network engineers, critical systems specialists, security experts, operations managers, and other essential roles. You will collaborate with colleagues across AWS to maintain the highest safety standards while delivering seemingly infinite capacity at the lowest possible cost for our customers. You will thrive in an inclusive culture that welcomes bold ideas and empowers you to see them through. As a DCEO Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire protection/life safety equipment within the data center operates at optimal efficiency. This involves both planned preventive maintenance of equipment, daily corrective work, and response to urgent incidents. You will serve as the single technical point of reference for all facility operations, reporting to the site Facility Manager and interacting with Engineering Operations Technicians (EOT) as well as third-party contractors. Data center equipment supporting critical servers must maintain an uptime rate greater than 99.999%. As a DCEO Chief Engineer, you will manage low-to-medium impact projects from design through delivery. These projects involve a significant amount of independent work as well as collaboration with cross-functional support teams including engineering, automation, operations, and finance, in both local and international environments. You will create and track key milestones, obtain and monitor quotes for all necessary costs, and document project outcomes for future implementation at other facilities. The goal is to drive innovation and resilience while reducing operational costs. One of the most rewarding aspects of this role is leading, training, and mentoring Engineering Operations Technicians in their mission of troubleshooting and operating electrical and mechanical equipment. This includes diesel backup generators, switchboards, uninterruptible power supplies (UPS), PDUs, air handling units (AHUs), centrifugal chillers, cooling towers, chemical treatment systems, pumps, motors, variable frequency drives (VFDs), and building management systems (BMS). Key job responsibilities • Oversee daily operations and maintenance of the data center's mechanical and electrical equipment., • Work independently with a limited level of direct supervision., • Act as the escalation point for all data center facility-related issues, escalating to the Facility Manager as needed., • Perform Root Cause Analysis of equipment failures., • Troubleshoot and report facility-level and server-level events within internal SLA timelines., • Create and deploy new standard practices for EOT Technicians, Chief Engineers, and contractor teams., • Provide training and mentoring to Engineering Operations Technicians., • Ensure strict compliance with all safety procedures by contractors and Amazon personnel., • Use the internal CMMS to manage and track facility workflows., • Communicate complex technical information to a non-technical audience., • Manage infrastructure improvement projects from design to delivery, tracking milestones, costs, and deliverables. A day in the life Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and have never stopped innovating — which is why customers, from the most successful startups to Global 500 enterprises, trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all the preferred qualifications and skills listed in the job description, we encourage you to apply. If your career is just beginning, has not followed a traditional path, or includes alternative experiences, do not let that stop you from applying. Inclusive Team Culture At AWS, curiosity and human connection are at the heart of who we are. Our employee-led and company-supported affinity groups foster inclusion and allow everyone to take pride in what makes them unique. Our inclusion events build stronger, more collaborative teams. Our continuous innovation is fueled by the bold ideas, fresh perspectives, and passionate voices that our teams bring to everything we do. Mentorship and Career Growth We continuously raise our performance bar in our quest to become Earth's Best Employer. That is why you will find endless knowledge sharing, mentorship, and other professional development resources here to help you become a more well-rounded professional. Work-Life Balance We value work-life harmony. Succeeding at work should never come at the expense of sacrifices at home, which is why we strive to offer flexibility in our work culture. When we feel supported in the workplace and at home, there is nothing we cannot achieve in the cloud. • Intermediate level in English and/or French (spoken and written), • Bachelor's degree in Electrical Engineering, Mechanical Engineering, HVAC, Industrial Technology, or Electrotechnical Engineering, • Minimum 5 years of relevant professional experience in a data center or other critical environment, • Significant experience in the operation and maintenance of critical infrastructure (UPS, generators, switchboards, HVAC, chilled water/cooling systems), • Fluency in English (spoken, written, and reading), • Knowledge of CMMS, BMS (Building Management Systems), and electrical power monitoring systems (EPMS), • Experience in technical project management (design, cost tracking, delivery), • Experience in data centers, manufacturing, or the Oil & Gas sector, • Proven experience in supervising and training technical teams, • Familiarity with 24/7/365 critical operational environments, • Ability to communicate complex technical information to non-technical audiences Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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