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  • Front Office Internship
    Front Office Internship
    hace 2 días
    Jornada completa
    Eixample, Barcelona

    Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress, are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Learn to ensure a smooth and efficient experience delivered to all guests at registration, during their stay and at check out. Accurately and efficiently receive and process guest reservations whilst observing policy and procedures for the hotel operation. Learn to attend to all incoming calls in a professional and polite manner, constantly striving to provide Total Customer Satisfaction. To ensure that the highest level of customer satisfaction & service is offered and maintained at all times in relation to welcoming guests to the hotel complex. Learn to ensure accuracy of reservations in respect of depositing information, billing/credit details, VIP/Guest special requests, room rates and guest information. Ensure procedures are followed (regarding guest transportation, luggage collection and storage), and guest confidentiality. Ensure all equipment is kept in good working order and used only for the purpose for which it was intended. Work together with trust so that colleagues and management meet the goals of the department/Hotel. Take responsibility to ensure all required tasks are completed accurately and within given time frames.

    Sin experiencia
    Inscripción fácil
  • Técnico/a de Mantenimiento
    Técnico/a de Mantenimiento
    hace 4 días
    Jornada completa
    Eixample, Barcelona

    Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. MISION DEL PUESTO Garantizar el correcto funcionamiento de las instalaciones del hotel mediante el mantenimiento preventivo y correctivo de equipos, sistemas e infraestructuras, asegurando la seguridad, el confort y la experiencia de los huéspedes con un servicio eficiente y discreto. Reportando al Supervisor y Director de Mantenimiento, estas son las responsabilidades y funciones a título enunciativo, pero no limitativo: Realizar mantenimiento preventivo y correctivo en instalaciones de electricidad, fontanería, climatización, carpintería, pintura y telecomunicaciones. Inspeccionar periódicamente el estado de las habitaciones, zonas comunes, equipos y sistemas, reportando incidencias y resolviendo averías. Coordinar y supervisar el trabajo de contratistas y proveedores externos, asegurando el cumplimiento de los estándares y procedimientos del hotel. Instalar, ajustar y poner en funcionamiento equipos y sistemas, manteniendo registros actualizados de intervenciones y reparaciones. Cumplir y hacer cumplir las normativas de seguridad (incluyendo la directiva sobre legionelosis de Accor) y los protocolos de PRL. Colaborar activamente en la optimización del consumo energético y reducción de residuos. Responder de forma inmediata en caso de emergencia para garantizar la seguridad de personas e instalaciones. Mantener el orden y limpieza del taller y áreas de trabajo. Completar las formaciones asignadas al puesto para el desarrollo de competencias técnicas.

    Sin experiencia
    Inscripción fácil
  • Reservation Internship
    Reservation Internship
    hace 4 días
    Jornada completa
    Eixample, Barcelona

    Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. The main responsibilities include: • Customer care through phone and email demands. • Manage individual and group (accommodation) reservations. • Use of reservation programs: Opera (PMS) and Resaweb. • Follow up of any reservation no matter the shop channel making them all feel “spoiled”. • Revise all the reservations on the books to check their validity and details.

    Sin experiencia
    Inscripción fácil
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