Customer Service Representative (Italian)
7 hours ago
Terrassa
Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. We are looking for a Customer Service Representative with fluency in Italian, Spanish and English to join our Industrial Solutions Customer Service team based in Terrassa, Barcelona. The successful candidate will manage customer purchase orders and develop strong customer relationships, contributing directly to the growth of our business in Italy and Spain.Key Responsibilities:- Provide phone and online support to customers, as well as internal support to the Customer Service team- Handle and resolve customer inquiries and complaints, coordinating with internal departments when needed- Process information received via email and verbal communication efficiently and accurately- Perform order data entry ensuring systems are consistently updatedRelevant Experience and Skills:- Minimum 1 year of experience in order entry, customer service or administration- Strong communication, organizational, and multitasking skills- Team player with strong adaptability in a dynamic environment- Good working knowledge of MS Office and OutlookLanguage:fluency in Italian, Spanish and EnglishWhat We Offer:- Permanent contract in a multinational company- Opportunities for internal growth and development- Flexible working schedule (7:00 – 9:30 / 16:00 – 18:30)- Hybrid working model: 3 days of remote work per week- Shuttle bus from Plaza España (Barcelona) to Terrassa office- Competitive salary package with allowances- Structured onboarding (2 months on-site)- Social benefits (health, life insurance and pension plan) are offered after one year- Free coffee & fruit in the office- International and collaborative work environment- Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States.- Hiring decisions for such positions are required by law to be made in compliance with these regulations.- Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.Donaldson Company helps solve some of the world's most complex filtration and contamination control challenges, and is one of the largest global providers of unique filtration technologies and high-quality filters and parts. Our filtration technologies and products are used every day, in a variety of industries and environments, including aerospace, agriculture, construction, food and beverage, manufacturing, mining, power generation, transportation and many more. Key to our success, our 14,000 employees support customers at sales, manufacturing and distribution centers from over 140 locations on six continents. The filtration market continues to grow. Customers' needs for filtration solutions continue to evolve. And the opportunities for our products and our people continue to expand.Learn more at www.Donaldson.Com.#J-18808-Ljbffr