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Overview is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more Our _ culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilites We are looking for an exceptional German-speaking Customer Service Representative to join our multicultural Customer Service team in Barcelona! This is a complex role, which means you need to be organized, communicative and able to interact with different stakeholders (customers, logistics, manufacturing and service representatives). Your primary focus will be managing and processing sales quotations while taking ownership of the customer journey throughout the complete quote-to-cash process, ensuring a seamless experience from initial request through delivery and payment. • Managing customer service requests such as end-to-end order status management, for example:, • Order creation based on input from clients and field sales representatives, • Input and tracking of repair and calibration requests, • Managing product changes, exchanges, or returns, • Monitoring end-to-end order process status and ensuring timely closure, • Resolving questions related to invoicing requirements, contract administration, and lease management, • Interfacing with a variety of different parties, including customers, sales teams, logistics, manufacturing, and service technicians, to efficiently execute customer requests, • Resolving problems by applying established policies, procedures, and best practices while maintaining a customer-focused approach, • Determining and developing new or improved approaches to processes or tasks to enhance operational efficiency and customer satisfaction, • Exercising sound planning, prioritization, and judgment when managing customer requests and business priorities, • Solving a broad range of customer service challenges varying in scope and complexity while delivering high-quality outcomes Qualifications • Fluent in German and English (mandatory), • Minimum of 3 years of relevant experience in a complex, fast-paced customer service, order management, customer support, or sales support environment, • Positive, proactive, and customer-focused attitude, with a genuine commitment to delivering exceptional service and exceeding customer expectations, • Strong communication and interpersonal skills, with the ability to build trusted relationships with a wide range of internal and external stakeholders, • Excellent time management and organizational skills, with the ability to effectively manage multiple priorities in a dynamic environment, • Detail-oriented and process-driven mindset, ensuring data accuracy, operational excellence, and a high level of customer satisfaction, • Proven ability to proactively resolve complex issues while balancing customer needs and business objectives, • Thrive in a changing, international environment and enjoy transforming challenges into opportunities to deliver exceptional customer experiences

Being a key member of the shipboard management team, the Guest Services Manager possesses a dynamic outgoing demeanor with a passion for delivering an industry leading guest vacation experience while personifying The ROYAL WAY (Friendly, Passionate, and Committed). The Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Guest Services Manager is the ship's driving advocate for delivering outstanding service to our guests that goes above and beyond their expectations. Hiring Requirements: • Minimum two years’ front of house managerial/operational experience in a cruise line (shipboard), • The ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy., • Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards., • Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues., • Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment., • Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible., • Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation., • Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs., • Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office., • Demonstrates a working knowledge to operate all office equipment. Completion of high school, basic or vocational education equivalency preferred., • Working knowledge of US cash handling procedures and foreign exchange required. Required to speak English clearly and distinctly., • Aptitude to read and write English to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers., • Ability to speak additional languages such as Spanish, French, German, Italian or Portuguese preferred but not essential. Physical Requirements: • While performing the duties of this job, the shipboard employee is regularly required to stand, walk, use hands to touch, handle, or feel, reach with hands and arms, talk or hear, and taste or smell., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus., • All shipboard employees must be physically able to participate in emergency lifesaving procedures and drills., • Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats and ability to lift and/or move up to 50 pounds.

¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un/a Room Divisions Manager para el Hotel Claris 5*GL situado en Barcelona. Si te apasiona la hostelería, dirigir equipos de trabajo, llevar la excelencia y satisfacción del cliente al máximo nivel, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: responsable de garantizar el funcionamiento fluido y eficiente de todos los aspectos relacionados con el alojamiento de los huéspedes, incluyendo el área de recepción, el departamento de limpieza, las reservas y los servicios para huéspedes. Reporta a: Director/a del hotel Funciones: • Supervisar y gestionar el desempeño de los equipos de recepción, limpieza, reservas y servicios para huéspedes. Esto implica, contratar, capacitar, programar y brindar orientación y apoyo continuo al personal., • Garantizar el más alto nivel de satisfacción de los huéspedes manteniendo estándares de servicio de calidad, manejando las quejas o inquietudes de manera rápida y profesional y tomando las acciones apropiadas para resolver problemas., • Colaborar con los quipos de ventas y marketing para desarrollar estrategias que maximicen los ingresos por habitación, las tasas de ocupación y las tarifas diarias promedio. Monitorear el inventario de habitaciones e implementar estrategias de precios en consecuencia., • Supervisar las operaciones diarias del área de recepción, limpieza y reservas para garantizar en proceso eficiente de registro y salida de huéspedes, una adecuada limpieza y mantenimiento de las habitaciones y el manejo preciso de las reservas., • Desarrollar y gestionar el presupuesto, para la división de habitaciones, asegurando que los gastos estén controlados y se cumplan los objetivos de ingresos. Implementar medidas de ahorro de costes sin comprometer la calidad del servicio., • Mantener altos estándares de limpieza, comodidad y seguridad en todo el establecimiento. Realizar inspecciones periódicas de las habitaciones y áreas públicas para garantizar el cumplimiento de los estándares de la marca y los requisitos normativos., • Brindar oportunidades de capacitación y desarrollo continuo a los miembros del equipo para mejorar sus habilidades y conocimientos, asegurando un alto nivel de competencia en sus respectivas funciones., • Fomentar una comunicación efectiva dentro de la división de habitaciones y con otros departamentos para garantizar la coordinación adecuada de actividades y servicios., • Preparar informes periódicos sobre los indicadores clave de rendimiento (KPI) relacionados con la división de habitaciones, como tasas de ocupación, ingresos, comentarios de los huéspedes y problemas de servicio. Analizar los datos para identificar tendencias y áreas de mejora., • Implementar y hacer cumplir los protocolos de salud y seguridad para garantizar el bienestar de los huéspedes y el personal, cumpliendo con las regulaciones locales y políticas de la empresa. Requisitos: • Experiencia de 3 años como Room Divisions Manager o similar en hoteles de 4 o 5., • Formación universitaria de dirección hotelera o turismo., • Visión comercial. Orientación al cliente y a resultados., • Perfil analítico y ágil en la toma de decisiones., • Buen comunicador, asertivo y negociador efectivo ante situaciones de conflicto., • Capacidad de liderazgo y gestión de equipos., • Excelentes actitudes de atención al cliente, comunicación y organización., • Tolerancia a altos ritmos de trabajo y resiliencia en situaciones bajo presión., • Sentido de responsabilidad corporativa y compromiso., • Se valorará el conocimiento de PMS, especialmente de Ulyses Cloud., • Dominio del español, inglés y otro idioma europeo. Se ofrece: • Incorporación inmediata., • Jornada completa, • Excelente ambiente laboral en un equipo dinámico., • Programas de formación continua., • Sala comedor equipada para el personal., • Tarifas especiales Empleado DHC y beneficios en todos los hoteles de nuestra colección., • Disponibilidad de anticipo de salario a tiempo real a través de la app Payflow., • Club Benefits: podrás disfrutar de descuentos en marcas de reconocido prestigio en áreas como tecnología, viajes, moda, hogar y mucho más., • Retribución flexible (salud, tarjeta comida y transporte, formación, guardería)., • Seguro médico privado a precio más barato, por debajo de mercado., • Y muchos beneficios más.

¿Estas buscando un nuevo reto profesional? 🚀 ¿Te gustaría trabajar en la tienda de viajes más grande del mundo, que además está en el puesto Nº 1 🏆de mejores empresas para trabajar en el ranking "Happy Index® at Work" 2023? PANGEA es tu sitio! 🌏 Actualmente buscamos ampliar nuestro equipo incorporando a un/a Asesor/a de viajes Internacional para nuestra sede de Barcelona. 📍 Funciones de la posición • Atender las peticiones de viaje de manera presencial, telefónica o por videollamada, resolviendo a los clientes todas sus dudas y recomendándoles el producto que mejor se adapta a sus necesidades., • Ofrecer a nuestros clientes la mejor de las experiencias posibles antes, durante y después del viaje., • Demostrar un profundo conocimiento de los destinos y de nuestro producto., • Gestionar la reserva a través de nuestros sistemas y en coordinación con el departamento de Booking, con máxima orientación a la calidad y resultados durante todo el proceso, desde la solicitud hasta la post-venta., • Cumplimiento de objetivos comerciales. Requisitos mínimos y competencias necesarias: • Experiencia mínima como asesor/a de viajes de 3 años., • Amplio conocimiento de destinos y países., • Persona creativa, con grandes habilidades comunicativas y comerciales., • Orientación al cliente y a la calidad en su servicio., • Capacidad de planificación y organización, con experiencia gestionando volúmenes altos de peticiones de viajes., • Conocimiento en destinos africanos., • Nivel medio-alto de competencia en el uso de herramientas tecnológicas., • Altamente valorable experiencia con CMS y Sistemas de Reservas específicos del sector de viajes y turismo. Requisitos valorables: • Nivel avanzado de catalán. Y, por último, ¡pero no menos importante!... ¿Qué ofrecemos? • Participar en un proyecto que está revolucionando el sector de las agencias de viajes.💥, • Formar parte de una empresa centrada en las personas, donde podrás aportar tus ideas y en la que se fomenta la colaboración y el compañerismo. 👩‍👩‍👦‍👦👩‍👩‍👧‍👧, • Plan de carrera para que puedas desarrollar todo tu potencial y un potente programa de formación continua para que crezcas como profesional. 🎯, • Un paquete salarial competitivo, acorde a la responsabilidad del puesto., • Plan de Retribución Flexible., • Precios especiales para la plantilla y familiares. ✈️, • Trabajo híbrido (un día de teletrabajo/semana). 💻, • Trabajar en un espacio espectacular en pleno centro, con todo tipo de servicios en las inmediaciones y excelentes conexiones en transporte público., • Cultura de empresa que apuesta firmemente por la igualdad, inclusión y diversidad., • ¡Un ambiente laboral de primera! y no lo decimos nosotros, nos lo ha certificado Choose my Company, 😊 somos nº1 en el ranking "Happy Index® at Work" 2023 para empresas de más de 50 personas. ¡¡Te estamos buscando!!🔎

Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak Norwegian at a Bilingual proficiency or equivalent and you live in Barcelona, then this is an amazing professional opportunity for you! ASICS is a multinational and world-famous sports brand that manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Customer Service Advisor with a sporty and positive attitude to join their team in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the EMEA region. Key languages: • Bilingual proficiency or equivalent in Norwegian, • Full Professional level of English, • Other languages will be a plus Main responsibilities: • Delivering a best-in-class consumer experience attending consumers in all sort of questions or issues regarding their orders, services etc. through different channels (issues during pre-sales, mid-sales and after-sales), • Data entry and maintenance of data related to the consumers at a local market level into the CRM platform, • Managing cases and E-commerce questions using the software tools provided Core skills/experience: • Able to work from Barcelona, • Enjoy taking care of and helping people, • Knowledge of Social Networks would be highly valued, • Team player who is also able to work independently, • Attentive, empathetic, flexible and proactive, • Good communication skills, • Passionate about sports, • Eager to learn What's on offer: • Monday to Friday 09:00 - 18:00, • Base Salary + Bonus, • Hybrid working model (50% from home), • Permanent contract, • Employee discount on ASICS products, • Private health insurance, • Ticket restaurant (10€ per day), • Free gym at the office + laundry services, • Modern working environment, • Joining an international company that is a premium True Sports Performance brand, • Premium meditation subscription, • Free sessions with a physiotherapist Our recruitment process: • Step 1: Interview with our Recruiter to get to know you better, • Step 2: Interview with the Hiring Manager, • Step 3: Interview with other team members, • Step 4: Reference check At Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin.

Oportunidad emocionante: Únete a nuestro dinámico equipo de TCH Barcelona Gràcia! ¿Estás preparado para ser la cara cálida y amable que recibe a los viajeros de todo el mundo? Estamos encantados de anunciar una emocionante oportunidad para un agente de recepción para unirse a nuestro equipo de nuestro hostel de Barcelona. Si te apasiona crear experiencias inolvidables para los huéspedes, fomentar un ambiente positivo y ser la persona de referencia para todo lo relacionado con la hospitalidad, entonces este puesto es perfecto para ti. Sobre nosotros: Como parte de la dinámica cadena española de hostals, The Central House, creemos en ofrecer algo más que un lugar donde alojarse - ofrecemos una puerta de entrada para descubrir la rica cultura de Barcelona. Enclavado en el corazón de esta histórica ciudad, nuestro albergue es un centro de exploración y conexión. Nuestra cadena de albergues se extiende por España, Portugal, Turquía y Marruecos, y ahora estamos buscando un agente de recepción dedicado que nos ayude a seguir ofreciendo un servicio excepcional a nuestros diversos huéspedes. Tu papel: Como agente de recepción, serás la primera sonrisa que dé la bienvenida a nuestros huéspedes y la base de las operaciones de nuestro albergue. Tus principales responsabilidades serán • Dar una calurosa bienvenida a los huéspedes y facilitar las entradas y salidas., • Compartir información sobre atracciones locales, eventos y lugares de visita obligada., • Gestionar las reservas, responder a las preguntas y satisfacer las peticiones de los huéspedes con un auténtico deseo de ayudar., • Garantizar transacciones en efectivo precisas y organizadas, manteniendo ordenada la zona de recepción., • Colaborar estrechamente con los equipos de limpieza y mantenimiento para mantener la satisfacción de los huéspedes., • Resolver las preocupaciones de los huéspedes con prontitud y eficacia, garantizando una estancia ininterrumpida y agradable., • Desempeñar un papel fundamental en el mantenimiento de una reputación online positiva a través de interacciones excepcionales con los huéspedes. Lo que buscamos: Buscamos a una persona que desprenda entusiasmo, calidez y una auténtica pasión por la hospitalidad. Esto es lo que esperamos encontrar en ti: • Excepcionales habilidades de comunicación y un comportamiento acogedor., • Un enfoque proactivo de resolución de problemas y un fuerte deseo de ayudar a los huéspedes., • Un estilo de trabajo detallista y organizado., • Dominio de programas informáticos básicos (Microsoft Office, correo electrónico, etc.)., • Capacidad para trabajar en equipo y colaborar eficazmente. Cualificaciones: Para destacar en este puesto, debes poseer: • Un diploma de escuela secundaria o equivalente., • Experiencia previa en atención al cliente (se valorará la experiencia en hostelería)., • Dominio del inglés hablado y escrito; se valorará el conocimiento de otros idiomas., • Flexibilidad para trabajar en diferentes turnos, incluidos fines de semana y festivos., • Muy valorable el conocimiento del programa MEWS. Por qué elegirnos: Al unirse a The Central House, se convertirá en un valioso miembro de un equipo dinámico que valora la creatividad, el trabajo en equipo y la prestación de un servicio excepcional. Ofrecemos: • Un entorno de trabajo propicio y enriquecedor que fomenta el crecimiento personal., • Oportunidades para relacionarse con personas de todos los rincones del mundo., • Un entorno de trabajo divertido. Cómo presentar su candidatura: ¿Está preparado para embarcarse en un gratificante viaje de hospitalidad con nosotros? Envíe su currículum y una breve carta de presentación en la que describa su pasión por el servicio al cliente y su experiencia pertinente a kandrienko@grouptch.com Estamos ansiosos por saber por qué eres el candidato perfecto para nuestro equipo en The Central House Barcelona Gràcia. En The Central House, celebramos la diversidad y estamos comprometidos a cultivar un ambiente inclusivo para todos los miembros del equipo. ¡Únase a nosotros en la elaboración de estancias inolvidables para cada huésped - envíe su solicitud hoy!

En Haier buscamos un/a Customer Service Specialist para nuestra división de Climatización (HVAC) en Barcelona. Serás el punto de conexión entre clientes, equipo comercial y Order Desk, asegurando una atención excelente, la resolución de incidencias y una experiencia de cliente ágil y satisfactoria. Responsabilidades del Puesto • Gestionar de forma integral las consultas e incidencias de clientes, incluyendo reclamaciones, incidencias de entrega, devoluciones y solicitudes de abono, asegurando su seguimiento hasta la resolución., • Gestionar el canal de Atención al Cliente, ofreciendo una atención cercana, ágil y orientada a la satisfacción del cliente., • Dar soporte al equipo comercial mediante información actualizada sobre clientes, disponibilidad de productos, documentación y consultas de facturación., • Gestionar y realizar el seguimiento de las incidencias relacionadas con pedidos expedidos, coordinando soluciones con las áreas implicadas para garantizar una resolución ágil y satisfactoria para el cliente., • Detectar oportunidades de mejora a partir del contacto diario con los clientes, contribuyendo a su fidelización y trasladando feedback relevante a la organización., • Colaborar con los equipos de Ventas, Logística y Order Desk, prestando apoyo en periodos de alta actividad cuando sea necesario. Requisitos y Habilidades • Formación: Ideal en Administración, Comercio, Logística o similar., • Dominio fluido de SAP, con experiencia demostrable en módulos SD y/o MM., • Experiencia: Mínimo 2-3 años en Customer Service, Administración de Ventas o Gestión de Incidencias Logísticas. Valorada positivamente la experiencia en Climatización (HVAC), material técnico/eléctrico o electrodomésticos., • Competencias: Orientación al cliente interno y externo, resolución de problemas, rigor administrativo, proactividad y enfoque a resultados. Beneficios • Rango salarial de 20.000 € a 30.000 € brutos anuales (fijo), en función de la experiencia y competencias aportadas., • Retribución Flexible (Restaurantes, Transporte y Guarderías)., • Seguro médico privado., • Modelo de trabajo híbrido y viernes de jornada intensiva., • Descuentos exclusivos en productos Haier., • Proyecto de crecimiento real en una multinacional en plena expansión. Haier Europe es un Equal Opportunity Employer. Las decisiones de empleo se toman sin considerar raza, color, religión, origen, sexo, orientación sexual, identidad de género, edad, discapacidad u otras características protegidas por ley.

En Viajes In Out estamos buscando una persona en prácticas para unirse a nuestro equipo de Business Travel en Barcelona. Si te gusta el mundo de los viajes, eres organizada/o y quieres aprender cómo se gestionan viajes corporativos para empresas, esta oportunidad es para ti 🙌 ¿Qué harás? • Reserva de vuelos, hoteles y trenes, • Gestión de viajes corporativos, • Atención y soporte a clientes, • Cambios, incidencias y seguimiento de reservas, • Apoyo al equipo de reservas ¿Qué buscamos? • Ganas de aprender y trabajar en equipo, • Buen manejo de ordenador y herramientas digitales, • Inglés y se valorarán otros idiomas, • Valorable experiencia o conocimientos en turismo ¿Qué ofrecemos? • Beca remunerada, • Formación real en Business Travel, • Buen ambiente de trabajo, • Posibilidad de crecimiento dentro de la empresa Si te interesa, envíanos tu CV 😊

En Proclinic Group somos líderes del sector dental porque nos une una misma ilusión: entregar siempre las mejores soluciones a los profesionales del dental. Llevamos más de 40 años siendo el grupo líder en soluciones odontológicas. Aquí y también más allá. Abriendo nuevos mercados y áreas de negocio cada año. Queremos seguir creciendo de forma responsable con el planeta, con la sociedad y con todos nuestros colaboradores. Para ello estamos buscando un/a persona como Customer Service con francés nativo en nuestras oficinas de Barcelona ¿Cuál será tu responsabilidad? · Atender, informar y asesorar al cliente para el mercado francés (Telefónicamente y vía mail) · Registrar, gestionar, controlar y realizar seguimiento de los pedidos. · Verificar y resolver incidencias (de pagos, transporte, etc.) · Gestión de la logística y del Transporte de los pedidos. · Registro de devoluciones, abonos y cargos. · Controlar el envío de factura electrónicas. · Gestionar las reparaciones. · Administración de las BBDD (Mails) · Traducciones varias (Productos, contenido, Marketing, soporte marketing) Hard: Imprescindible francés, nativo, siendo valorable nivel medio – elevado de español. También se valorará aportar nivel medio de Excel, muy valorable experiencia en atención al cliente, Salesforce y SAP Soft: Experiencia y vocación por el trato con cliente, habilidades comunicativas, flexibilidad, orientación a resultados. Esto es lo que te espera en Proclinic Group. ¿Te lo vas a perder? · Trabajarás en una empresa consolidada con espíritu de start up. ¡No nos conformamos con ser líderes! · Vivirás el crecimiento internacional de una compañía que ya es líder en España y se está asentado en los principales mercados europeos. · Trabajarás en un equipo multidisciplinar y multicultural. · Recibirás una retribución acorde a tu valía y experiencia · Tendrás un plan de retribución flexible · Disfrutarás de múltiples beneficios sociales · Tendrás el día libre en tu cumpleaños · Podrás teletrabajar 8 días al mes · Recibirás formación continua · Horario estable de lunes a viernes, de 10 a 19 horas. Apostamos, sin excusas, por una manera de trabajar verdaderamente sostenible, ética y responsable. Buscamos a aquellas candidaturas que nos ayuden a impulsar la salud bucodental de forma sostenible independientemente de la raza, sexo, la identidad de género, la orientación sexual, la etnia, la religión, la discapacidad, la nacionalidad o la edad. Sabemos que en el futuro seguiremos siendo el grupo líder en soluciones odontológicas. Porque continuaremos entregando, cada día, lo mejor para que cada vez más personas tengan acceso a una mejor salud bucodental. Eres la candidatura ideal si: · Quieres formar parte de un proyecto apasionante en constante evolución · Sabes que el B2B puede ser más interesante que el B2C si nos lo proponemos · Te gusta trabajar en equipo y crees en un propósito común. Si quieres formar parte de este gran equipo, inscríbete a nuestro anuncio

Are you motivated by providing a good customer experience? Would you like to work for the company that is revolutionizing telemedicine worldwide? TELADOC HEALTH offers the only end-to-end virtual care solution capable of serving organizations and individuals anywhere in the world. Our services cover the entire spectrum of healthcare needs, from simple to complex. We connect our users with primary care, behavioural health and expert medical care to deliver the best medical outcomes. With this in mind, we always seek to attract and develop candidates who share our passion for the healthcare industry and our commitment to diversity and inclusion. We encourage applicants who share that passion to explore this opportunity to join our dynamic team. This job is a great fit for someone who is customer obsessed and loves to solve problems. What You Will Be Doing • The main function of the job is to be the first point of contact with our patients, communicating with them in an agile and effective way., • Engages in active listening with callers to learn about and address their needs, concerns, or other inquires., • Responds accurately and promptly to callers’ inquiries, ensuring that callers feel supported and valued., • Maintain records of caller interactions, comments, and inquiries., • Utilizes software, databases, call scripts, and tools appropriately., • Understands and strives to meet or exceed call center metrics while providing excellent and consistent customer service., • Schedule details: Your This position is 30 hours/week: from Monday to Friday from 12:00h to 18:00h. You Own This If You Have… • 1-2 years’ experience in a professional office and/or call center environment preferred., • Exceptional customer service, active listening, verbal and written communication skills, and professional phone voice., • Must be detail-oriented and highly organized with the ability to work on various assignments simultaneously., • Fluent in English, in both written and verbal form., • The ability to effectively build relationships with your customers, peers and leadership, • Clear, effective communication with strong interpersonal skills, • The ability to prioritize multiple tasks in a fast-paced environment, • Accountability, initiative and a high level of ownership, • Available to work every second weekend as necessary What You Bring With You • Inspire trust, teamwork and positive team relationships, • Defuse customer situations and provide resolution in a timely and effective manner, • Ensure the security and privacy of customer information through education, compliance and resolution of issues, • Motivate and inspire others to adopt initiatives Useful information • In order for you to be successful in your job, we will provide initial training and give you the tools you need., • If selected, you will have the opportunity to work in a young, professional environment with an excellent spirit of patient service with Scheduled Weekly Hours

¿Quiénes somos? En Persuadis somos una agencia de marketing especializada en el sector inmobiliario con más de 15 años de experiencia. Gestionamos campañas de captación para algunas de las principales promotoras y comercializadoras de obra nueva de España. Buscamos incorporar un/a Teleoperador/a para nuestro equipo de Call Center. ¿Cuáles serán tus funciones? • Contactar telefónicamente con personas interesadas en promociones inmobiliarias., • Resolver dudas básicas sobre las promociones., • Cualificar contactos y recopilar información relevante., • Agendar visitas para los equipos comerciales de las promociones., • Realizar seguimiento de clientes interesados., • Actualizar y mantener la información en excels o CRM., • Colaborar con los departamentos de cuentas para optimizar los resultados. ¿Qué buscamos? • Facilidad para comunicarse por teléfono., • Buen trato con el cliente y habilidades de escucha., • Capacidad de organización y seguimiento., • Manejo básico de herramientas informáticas., • Se valorará experiencia previa en call center, telemarketing o atención al cliente., • Persona responsable, resolutiva y con actitud positiva. ¿Qué ofrecemos? • Incorporación a una empresa consolidada y especializada en marketing inmobiliario., • Buen ambiente de trabajo., • Contrato laboral indefinido, • Jornada completa de Lunes a Viernes de 10h-14h y de 15h-19h Ubicación Trabajo presencial en nuestras oficinas de Rambla Catalunya, 12 Salario bruto anual de 17.094€

Compromis avec l'égalité des chances — processus de sélection basé sur le mérite, sans discrimination. Poste ouvert aux personnes en situation de handicap. Nous recherchons un(e) gestionnaire pour assurer la continuité du service en dehors des horaires d'ouverture de nos agences (soir, week-end). Lieu : Barcelone (poste en présentiel uniquement, télétravail non proposé) Missions : • Gérer les appels entrants et sortants, • Répondre aux demandes des clients, agences et intérimaires, • Assurer le suivi des missions et la satisfaction des interlocuteurs, • Appliquer les process internes et remonter les informations Profil : • Bonne communication orale et écrite, • Organisé(e), réactif(ve) et autonome, • À l'aise avec les outils informatiques, • Français courant/bilingue (niveau natif ou équivalent) et bon niveau d'espagnol Conditions : • Poste basé à Barcelone, présentiel uniquement, • Horaires : en semaine de 17h à 1h, deux jours de repos consécutifs ; travail en journée le week-end, • Rémunération : environ 24k€ brut annuel (dont 2 400 € de variable inclus), • Démarrage : dès que possible Les données transmises dans le cadre de votre candidature seront traitées conformément au RGPD, exclusivement aux fins du processus de recrutement.

B2C Customer Success Representative (Italian speaker) About the Role We are looking for a customer-focused and proactive B2C Customer Success Representative to join our team. As a key member of our Customer Experience team, you will be responsible for supporting customers throughout their journey, ensuring every interaction reflects our commitment to service excellence. Acting as the voice of our brands, you will help build customer loyalty by providing timely support, resolving inquiries efficiently, and delivering an outstanding brand experience across multiple channels. You will work closely with both customers and internal teams, contributing to a positive customer journey while helping us continuously improve our processes and service quality. What We Are Looking For • Fluency in Italian and English (written and spoken) is essential., • Minimum 1 year of experience in a customer-facing role such as Customer Service, Customer Support, Customer Success, Retail, Hospitality, or similar., • Excellent communication skills with the ability to engage professionally and empathetically with customers., • A customer-centric mindset and a genuine passion for delivering exceptional customer experiences., • Strong problem-solving skills and the ability to handle challenges in a calm and solution-oriented manner., • Well-organized, detail-oriented, and able to manage multiple priorities effectively., • Proactive attitude with a strong sense of ownership and accountability., • Ability to work both independently and collaboratively within an international team environment., • Comfortable learning new products, processes, and digital tools., • Positive, adaptable, and eager to contribute to a fast-paced and growing business. Nice to Have • Previous experience working with CRM and customer service platforms such as Salesforce, Zendesk, or SAP., • Experience in e-commerce, direct-to-consumer (D2C), or international customer support environments., • Knowledge of the outdoor industry and its products., • Passion for sports, cycling, outdoor activities, and active lifestyles. 📩 Sounds like you? Apply to this opportunity and become part of our international Customer Success team in Barcelona!

¿Buscas liderar el éxito de grandes marcas globales de BPO/Contact center? ¡En Konecta, el talento marca la diferencia y sabemos que los grandes profesionales, hacen grandes compañías! No solo gestionamos servicios; transformamos la experiencia de cliente a escala mundial, por eso, buscamos un/a Líder de Cuenta Estratégica , una Gran Cuenta, para nuestro Hub de Llacuna (Poblenou). Alguien que no solo entienda los datos, sino que sepa contar la historia que hay detrás de ellos y convertirlos en rentabilidad y excelencia. Como Account Manager , tu misión no es solo mantener el servicio, es elevarlo. Es un rol de Dirección que implementa los conocimientos, herramientas, habilidades y técnicas de los distintos equipos de forma precisa y proactiva, en cada momento, para incrementar el éxito en un proyecto bajo la perspectiva de mejora continua de la entrega del servicio, así como a la satisfacción de las expectativas y requerimientos del cliente. Tu Impacto en el Tablero Estratégico Como responsable máximo/a de la cuenta, serás la pieza central para elevar el servicio bajo una perspectiva de mejora continua y excelencia operativa. Tus misiones principales serán: • Visión y Gestión 360º: Liderar el ciclo de vida completo del servicio, desde la implementación (Go-live) hasta la consolidación y optimización de procesos., • Gestión de P&L: Asumir el control exhaustivo de costes, márgenes y KPIs financieros. No solo reportarás números, sino que los optimizarás para garantizar la rentabilidad., • Partner Estratégico: Actuar como nexo principal entre el cliente y los equipos operativos,, • Liderazgo Inspirador: Dirigir a mandos intermedios y equipos multidisciplinares de más de 350 personas, empoderándolos en un entorno de alto rendimiento., • Impulso de Innovación: Detectar tendencias de mercado y oportunidades de mejora para mantener la ventaja competitiva de la cuenta., • ADN Innovador: Curiosidad constante por la tecnología aplicada al BPO y capacidad para liderar procesos de cambio. ¿Qué perfil buscamos? Buscamos a un profesional con agilidad mental, mentalidad de crecimiento y una fuerte orientación a resultados. • Experiencia: Trayectoria sólida (mínimo 3 años) en posiciones de Dirección como Business Manager, Ops Manager o Service Manager dentro del sector BPO / Contact Center., • Formación: Grado en ADE, Ingeniería, Marketing o Gestión de Proyectos., • Conocimientos Técnicos: Dominio real de control de costes, análisis de rentabilidad, gestión de riesgos y metodologías de proyectos (alcance, cronograma y calidad)., • Soft Skills: Comunicación con intención, resiliencia, negociación de alto nivel y toma de decisiones ágiles., • Idioma: se valorará positivamente nivel de inglés B2, capaz de defender estrategias con solidez Por qué Konecta es tu siguiente gran paso Te ofrecemos una plataforma de crecimiento en un entorno exigente pero altamente estimulante: • Estabilidad : Contrato indefinido desde el primer día., • Work-Life Balance: Horario de oficina de lunes a jueves (09:00h a 18:00h) y viernes intensivos (08:00h a 15:00 h)., • Ubicación: Oficinas en el corazón tecnológico de Barcelona (Llacuna, Poblenou)., • Crecimiento sin Límites: Acceso a proyectos internacionales con las marcas más influyentes y formación continua., • Beneficios adicionales: Salario competitivo, teléfono móvil y porcentaje sobre objetivos. ¿Aceptas el desafío? Si estás listo para dejar huella en una multinacional líder, inscríbete ahora y hablemos de tu futuro.

Job Title: Account Manager - Europe (Italian speaker) Type: Contractor (Outsourced). Location: Remote, can be based anywhere in Europe. Company description Amigo Gaming is an ambitious and growing global entertainment player with a unique value proposition for its games. The technology behind slots and their design makes our game product competitive in this fast-growing market. Developing our business in different markets allows us to add a space for a motivated Account Manager - Europe. Role Overview: We are seeking a contractor to support our Account Management team. This role is project-based or ongoing, depending on performance and business needs. Scope of Work: • Communicate with customers in the post-sale process., • Upsell and promote new products., • Drive cross-sell, upsell and expansion opportunities within dedicated territory., • Promote existing product by improving positioning., • Ensure that existing and new products are promoted in an efficient way., • Develop and maintaining long term relationship with customers., • Work closely with sales and marketing manager to ensure efficient communication and collaboration., • Identify opportunities to improve the customer experience. Requirements: • Strong technical acumen with the ability to link it to business value., • Proven and consistent track record of sales performance and knowledge., • Analytical, structured, highly driven and solution-oriented mindset., • Excellent presentation and communication skills, both verbal and written., • Ability to build and maintain strategic relationships., • Strong analytical skills., • Good financial knowledge., • Excellent negotiation skills., • Ability to drive and coordinate projects independently., • Adaptability to thrive in a fast-paced, startup environment., • Availability and flexibility to travel occasionally as needed., • Immediate availability., • Ability to invoice services (mandatory). What We Offer: • Salary range: €1,700–€2,500 depending on experience., • A collaborative and dynamic working environment, • Opportunities for learning and professional growth in an innovative company, • Company events Important Information: This is not an employment contract This role is offered under a contractor (outsourced) agreement Payment will be on a fixed monthly fee basis and processed in Euros (EUR) The contractor must comply with their local tax regulations • Application: Please send in your CV and availability

¡Hola! 👋 Estamos en búsqueda de un/a Account Manager para unirse a nuestro equipo de ventas en España. ✨ Si quieres formar parte del equipo,¡Te esperamos a partir de este septiembre 2026! Tu rol en Weekendesk 🚀 Tu misión será impulsar las ventas y gestionar cuentas, siendo el principal punto de contacto para un portfolio de 200-250 hoteles. Tus principales responsabilidades: • ✅ Gestión de Ventas: Negociar las mejores condiciones con los hoteles (disponibilidad, precios, producto, etc.)., • 🤝 Colaboración: Trabajar estrechamente con otros departamentos para maximizar la visibilidad de los hoteles en nuestra plataforma., • 📊 Análisis y Seguimiento: Garantizar la competitividad de tu portfolio y optimizar su rendimiento en el mercado., • 🚀 Estrategia y Crecimiento: Desarrollar planes de acción para mejorar ventas, aportar nuevas ideas y potenciar hoteles o regiones con menor rendimiento., • 🎯 Enfoque en el Cliente: Asegurar siempre las mejores ofertas y experiencias para nuestros clientes. Acerca de Ti😎 • Idiomas: Español y Catalán bilingüe (excelente expresión oral y escrita) + Inglés con nivel profesional., • Habilidades comerciales: Apasionado/a por la negociación y la creación de acuerdos estratégicos., • Orientación al cliente: Compromiso total con la gestión de cuentas y disposición para ir más allá por nuestros socios hoteleros., • Mentalidad analítica: Cómodo/a trabajando con objetivos, con un enfoque basado en datos y resultados., • Dinamismo y adaptabilidad: Acostumbrado/a a entornos ágiles, multitarea y en constante evolución., • Experiencia en turismo: Un plus, pero estamos abiertos a talento de cualquier sector. Compensación y Beneficios✨ Rango salarial fijo + Bono mensual del 20%. 📝 Contrato indefinido con un período de prueba de 3 meses. 📆 Jornada completa de lunes a viernes, de 9:00 a 18:00, con 1 hora para comer + viernes rotativos (15:00/18:00). 🎁 Descuento personal del 20 % en la web de Weekendesk. 💸 Bono de recomendación: ¡Trae a amigos talentosos y gana recompensas! 📍 Oficinas en el centro de Barcelona. 🍵 Café, té y fruta disponibles en la oficina. 🎊 Eventos internos: Afterworks🍻 & Pizza Day🍕. 👯 Eventos anuales: Seminario de verano + Fiesta de Año Nuevo. Primeros pasos🏁 🔹 Contacto inicial con RRHH: Si tu perfil encaja con la oferta, nuestro equipo de RRHH te contactará por WhatsApp para agendar una primera llamada. 🔹 Primera entrevista: Un miembro de nuestro equipo de selección evaluará tus habilidades, experiencia y encaje cultural con la empresa. 🔹 Segunda entrevista: Si avanzas en el proceso, tendrás una entrevista más en profundidad con la responsable del equipo y otros miembros. Es posible que incluya un Business Case. 🔹 Decisión final: Tras la segunda entrevista, el equipo de selección valorará a todos los candidato/as y tomará una decisión final. ✌️Si pasas todas las fases con éxito,¡Serás la persona elegida! ¿Ready para la aventura? 🏄 ¡Aplica hoy y no olvides visitar _ para conocernos mejor!

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Account Manager Assistant, you’ll work hand-in-hand with our Italian Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in Italian and English Perks & Benefits ✨ 📝6 months internship (starting September 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to _ to know more about us!🎉

Hey, future Account Manager! 👋 We’re looking for an experienced and motivated Account Manager to join our French Business Team at Weekendesk in Barcelona. In this role, you’ll work closely with top hotels in France, helping them grow their business and ensuring a successful partnership with Weekendesk. Ready to take on the challenge?😏 Your Role at Weekendesk 🚀 As a Account Manager, you’ll take ownership of a diverse portfolio of 200-250 hotels in the French region. You’ll be at the heart of our business, where your ideas and strategies directly shape the growth of our hotel partners. Here’s what your day-to-day will look like: • Negotiation Mastery: Lead the charge in securing the best deals, negotiating new offers, and ensuring profitable contracts., • Collaborative Spirit: Work closely with the business and marketing teams to craft targeted campaigns that drive visibility and revenue., • Market Strategist: Keep an eye on the competition, analyze KPIs, and make data-driven decisions to keep us ahead of the game., • Proactive Partner: Develop and execute action plans to boost sales and support underperforming hotels, transforming challenges into opportunities., • Customer Advocate: Always aim for the best deals and experiences for our customers while strengthening relationships with our hotel partners. Why Weekendesk is Your Perfect Match💥 At Weekendesk, we believe in Teamwork & Family Spirit; Transparency & Communication and Respect & Trust as our core values🔝. That's what makes us special. • Ownership & Impact: Your contributions will directly drive the success of the Benelux region, and your ideas will boost the results of the company., • Professional Growth: We’re committed to your development. From mentorship programs to personalized learning paths, you’ll have the tools and support to thrive., • Work-Life Balance: With a hybrid work model (3 days in the office, 2 remote), 10 special home office days where you can work from anywhere in Europe, you’ll enjoy the freedom to work in a way that suits your lifestyle., • A Vibrant Team Culture: Join a multicultural, collaborative team where new business ideas are valued and after-work events🍻 bring everyone together. Does This Sound Like You?🙋 • Speaks French and English fluently., • Loves negotiating and thrives on securing the best deals for everyone involved., • Has an analytical mindset with a passion for driving results., • Enjoys fast-paced environments and can juggle multiple tasks with ease., • Experience in tourism is a plus, but we welcome candidates from all sectors who have a knack for account management. Perks & Benefits ✨ 📝Permanent contract (3-month trial period) 🍜Meal vouchers (5€/day net, Ticket Restaurant) 🏠Hybrid work model: 3 days at the office, 2 remote + 10 home office days per year (work from anywhere in Europe within a 1-hour time difference) 😷Private health insurance discount 🎁Employee discount: 20% off Weekendesk bookings (because you deserve a break, too!) 💸Referral bonus: Bring in talented friends and earn! 🍵Office perks: Free coffee, snacks, fruit. 👯Regular social events: Whether it’s afterworks, themed parties, or big company events like our Summer Seminar, there’s always something to look forward to. Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to _ to know more about us!🎉

Position: Dutch-Speaking Account Manager Marketing Consultant (Hybrid in Barcelona) We are currently seeking a motivated and detail-oriented Marketing Account Manage to join our team in Barcelona and support the Dutch market. This role is ideal for individuals passionate about marketing, technology, and online advertising who are eager to grow in a fast-paced, international environment. Role Overview As an Account manager, you will serve as a trusted advisor to Dutch companies, guiding them in optimizing their online advertising strategies. You will be responsible for identifying business growth opportunities through digital campaigns, meeting sales targets, and supporting team success across EMEA. Key Responsibilities • Provide strategic support for clients’ digital advertising campaigns, • Work toward individual sales goals while contributing to overall team performance, • Analyze campaign performance and identify areas for improvement, • Deliver consultative support to clients and maintain strong business relationships, • Stay current on industry trends and tools Candidate Requirements • C1-minimum Dutch proficiency, • Fluent in English (spoken and written), • Bachelor’s degree or equivalent practical experience, • 6 to 12 months of experience in online advertising or PPC campaigns (preferred), • 6 to 12 months of experience in outbound sales, ideally B2B (preferred), • Excellent communication, analytical, and client-facing skills, • Eagerness to learn and grow in digital marketing and sales Start Date • Flexible What We Offer • Full-time role (39 hours/week), Monday to Friday, • Permanent contract, • Competitive salary: €23,000 – €30,000 gross/year (based on experience), • Performance-based bonus: Up to €3,000 – €3,500 gross/year, • Hybrid working model (based in Barcelona), • Relocation support: flight ticket, one-month accommodation, and private health insurance assistance, • Paid initial training in digital marketing and sales, • Ongoing coaching and professional development, • Clear career progression opportunities within the company, • Engaging and collaborative work environment, • Team-building activities and internal recognition programs How to Apply If this opportunity aligns with your background and goals, we encourage you to apply. Please respond within 48 hours to schedule an initial conversation. We look forward to connecting with you and discussing how you can contribute to our team. Take the next step in your career and grow with us in the sales digital marketing space.

En SOSMATIC llevamos más de 28 años ayudando a empresas e instituciones de primer nivel a gestionar sus servicios tecnológicos y de atención a usuarios. Actualmente, buscamos incorporar dos Técnicos/as de Soporte de Dispositivos Móviles para participar en un proyecto de renovación de terminales iPhone. Las personas seleccionadas participarán en las diferentes fases del proyecto Renove, realizando la recepción, inventariado, preparación, entrega y retirada de dispositivos, así como ofreciendo asistencia a los usuarios durante el proceso de sustitución de sus terminales. ¿Cuáles serán tus funciones? • Recepción, organización e inventariado de los nuevos dispositivos., • Registro y control de números de serie, IMEI y demás datos identificativos de los terminales., • Preparación y entrega de los nuevos dispositivos a los usuarios., • Verificación de la identidad de los empleados y registro de las entregas realizadas., • Asistencia inicial a los usuarios durante la puesta en marcha y migración de sus dispositivos., • Recogida de los dispositivos sustituidos y comprobación de su estado., • Borrado, identificación, etiquetado y preparación de los terminales para su devolución., • Actualización de los controles del proyecto mediante Excel, ServiceNow y otras herramientas corporativas., • Seguimiento de los dispositivos pendientes de entrega o devolución., • Coordinación con el equipo de soporte y cumplimiento de los procedimientos establecidos. ¿Qué requisitos buscamos? • Experiencia previa en posventa o atención al cliente especializada en establecimientos de telefonía, informática o electrónica de consumo. Muy valorable experiencia en soporte técnico., • Conocimientos de iPhone y soltura en el manejo, configuración y puesta en marcha de dispositivos iOS., • Base técnica suficiente para identificar terminales, gestionar números de serie e IMEI y ayudar a los usuarios con las primeras configuraciones., • Buen manejo de Excel, correo electrónico y herramientas informáticas de gestión., • Habilidades de atención presencial al usuario y capacidad para explicar procesos técnicos de manera clara., • Perfil organizado, metódico y cuidadoso con el registro y la trazabilidad de los dispositivos., • Castellano fluido y catalán muy valorable., • Disponibilidad para trabajar presencialmente en Barcelona y desplazarse a Vacarisses durante aproximadamente una semana., • Imagen profesional. ¿Qué ofrecemos? • Contrato temporal: desde principios de setiembre hasta mediados de diciembre., • Jornada completa., • Horario: de lunes a viernes de 09:00 a 18:00. ., • Modalidad: 100 % presencial., • Centro de trabajo habitual en Barcelona ciudad y desplazamiento puntual a Vacarisses durante aproximadamente una semana., • Salario: 20.000 euros brutos anuales.

Requisitos ?Se valorará experiencia como friegaplatos, personal de office o limpieza en cocinas.

Oferta de empleo – Asesor/a de viajes a medida Somni Viatges · Barcelona En Somni Viatges, agencia de viajes independiente especializada en viajes a medida y experiencias personalizadas, buscamos incorporar una persona con experiencia en el sector que quiera formar parte de un proyecto profesiona

Buscamos a un Guest Service Manager para unirse a nuestro equipo de gestión de apartamentos turísticos, especialmente en la atención a clientes durante su estancia.La misión principal será coordinar los diferentes servicios para nuestros clientes durante su estancia, asegurando una buena experi

¿Tienes especial interés en la excelencia del servicio y estás orientado a crear experiencias únicas para los clientes? ¿Quieres formar parte de una marca histórica y comenzar una carrera apasionante en un sector de rápido crecimiento? Centro Porsche Barcelona está buscando un/a Host/Recepcionista para unirse a su equipo. En Porsche llevamos más de 75 años innovando para crear automóviles exclusivos, con las más altas prestaciones y exigencias tecnológicas. Pero no es posible concebir la completa satisfacción del cliente si no existe un gran equipo humano detrás. ¿Qué funciones realizarás? · Atención presencial, telefónica y gestión de las necesidades de nuestros clientes. · Venta cruzada de artículos de la tienda. · Coordinación y guía del cliente con otros departamentos. ¿Qué necesitamos de ti? · Idiomas imprescindibles: castellano, catalán e inglés. Se valora positivamente idioma adicional. · Disponibilidad jornada completa e inmediata. · Conocimientos de ofimática. · Experiencia en atención al cliente. Valorable experiencia en atención al cliente premium y/o sector automoción. Condiciones: · Jornada completa · Contrato indefinido · Proyecto estable a largo plazo · Salario: 23.000 - 25.000€ Bruto/año Si te motiva el reto y piensas que cumples con los requisitos, postula hoy por LinkedIn. ¡Únete a la familia Porsche!

We’re Hiring: Customer Service Agent - Italian Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll be representing one of our clients dedicated to healthy feet. ✅ Your Mission Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently. Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media). Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions. Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. What We’re Looking For Fluency in both Italian and English. A passion for helping customers and a customer centric approach. Ability to deal with sensitive calls with empathy and understanding. Strong administrative skills with a keen eye for details. A strong professional and proactive approach to problem solving. What We Offer Start Date: ASAP. Contract: Fixed-Term 3 months (1 Month of Probation and possibility of extension). Full-Time: 39 hours per week. Working Hours: Monday to Friday from 9AM to 6PM (1 shorter day in the week) Salary: €18,711 gross per year. Working Model: Hybrid - 6 days per month in the office. Training: Monday to Friday from 9AM to 6PM. Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

La empresa: En VIBIA trabajamos para mejorar la vida de las personas, ayudándoles a crear y disfrutar de mejores espacios donde vivir o trabajar: “Better spaces, better lives”. Aspiramos a liderar la nueva iluminación, que va más allá de la luz. Una iluminación que tiene como objetivo crear espacios y atmósferas que generen emociones y sensaciones y que tengan un impacto positivo en las personas. “Design beyond light” . Pretendemos ser promotores del talento creativo y de la sostenibilidad. Descripción de la oferta: Buscamos un/a profesional entusiasta, altamente motivado/a y orientado/a al cliente para unirse a nuestro equipo como International Customer Service. En este rol, será el enlace clave entre nuestros clientes y la empresa, brindando un excelente servicio al cliente y apoyo en el proceso de ventas, con el objetivo de responsabilizarse de la gestión del BackOffice y Postventa de cuentas de clientes de varios territorios a nivel global, garantizando la satisfacción del cliente en múltiples zonas comerciales. Responsabilidades: Proporcionar asistencia a los clientes acerca de productos y servicios, respondiendo a sus consultas de manera oportuna. Gestión del BackOffice en la venta. Procesar y gestionar en el ERP, pedidos/proyectos, asegurando la correcta ejecución y seguimiento de las entregas. Comunicación proactiva con clientes, de disponibilidades, modificaciones de servicio de sus pedidos y sus causas, previa coordinación con el Área de Supply Chain. Gestionar de forma integral los procesos de asistencia a cliente mediante herramientas CRM (preferiblemente D365) y la administración de buzones centralizados de solicitudes (correo electrónico), asegurando la trazabilidad, priorización y correcta resolución de las mismas. Dar soporte al equipo comercial en la realización y seguimiento de pedidos, proyectos y consultas generales. Coordinación logística del transporte (Incoterms, cartas de crédito, seguros de transporte, etc.) para la recogida de los pedidos, gestión y tramitación de las incidencias logísticas. Asistencia técnica de producto a consultas recibidas por clientes y área comercial, gestión de documentación técnica y certificaciones según países. Gestión y control de la expedición y la facturación a clientes. Realizar seguimientos postventa para garantizar la satisfacción del cliente y fomentar relaciones duraderas. Proporcionar soporte a través de múltiples canales (teléfono, correo electrónico, chats online). Trabajar en conjunto con otras áreas, equipo técnico, expediciones, logística, comercial, marketing y sistemas, para ofrecer una experiencia coherente al cliente mejorando procesos y servicios. Desarrollar y mantener relaciones sólidas con clientes clave a nivel internacional. Perfil buscado: Formación Superior ADE preferible especialización en Comercio Internacional, Comercio Exterior, International Business o similar. Experiencia mínima en posición similar en Atención al Cliente, Customer Service o Inside sales, preferiblemente en un entorno internacional. Excelentes habilidades de comunicación verbal y escrita en español, inglés y alemán o italiano. Valorable francés. Capacidad para trabajar en un entorno dinámico y manejar múltiples tareas. Capacidad para resolver problemas de manera efectiva y proactiva. Conocimiento en herramientas de CRM- Microsoft Dynamics y/o software de atención al cliente. Habilidades organizativas para trabajar tanto de manera autónoma como en equipo. Se valorará experiencia en el sector industrial o de decoración de alta gama. Condiciones de contrato: Incorporación inmediata Jornada completa Horario de trabajo de 09:00 a 18:00 de lunes a jueves y de 8:00 a 15:00h bimensual Lugar de trabajo: Gavà (al lado de la estación de tren) Teletrabajo: 1 día a la semana ¡Únete al equipo Vibia!

About Us Mitte is a transformative B2B platform revolutionizing the parking and mobility industry. Our mission is to simplify the complex landscape for parking operators by acting as the integration and data standardization backbone that connects all industry stakeholders. We are the bridge connecting payment apps, hardware, and operators, much like "the Twilio for parking". We are looking for a foundational team member to build and own our client relationships, ensuring they achieve maximum value from our innovative platform. Role Overview The Customer Success / Account Manager (CS/AM) is a critical, client-facing role that serves as the central hub for our existing and prospective customers. You will be the primary point of contact responsible for building strong, long-lasting customer relationships, ensuring client satisfaction, and driving long-term value and retention. This is a hybrid role encompassing proactive customer success, reactive support triage, commercial account management, and sales pipeline development. You will be the "voice of the customer" within Mitte, providing essential feedback that directly shapes our product and services. Key Responsibilities Client Relationship & Account Management: Serve as the primary liaison and main point of contact for assigned clients, understanding their business goals and challenges to build strong, lasting relationships. Manage the commercial relationship for most accounts, including handling renewals, identifying upsell opportunities, and managing contracts. Conduct proactive check-ins to review product usage, share best practices, and ensure clients are realizing the full value of the platform. Onboarding & Customer Success: Lead and orchestrate the new client onboarding process, from the initial kick-off meeting to go-live, ensuring a smooth and efficient setup. Proactively guide clients on product adoption and feature utilization to help them achieve their desired outcomes and maximize their ROI. Sales Prospecting & Lead Nurturing: Research and identify potential leads and key accounts within target markets to support business growth. Conduct initial outreach to prospects via email, calls, and social media to introduce Mitte's value proposition. Qualify inbound and outbound leads based on strategic fit, budget, authority, and timeline. Nurture relationships with potential clients through consistent follow-up and value-driven communication. Coordinate with the sales team to ensure a smooth handoff of qualified leads and schedule discovery calls. Maintain accurate and detailed records of all lead interactions and status updates in the company CRM. Support & Issue Triage: Act as the first line of support and the first point of contact for all client requests and issues. Address and resolve issues directly when possible; for complex matters, perform initial triage and accurately route requests to the Product, Integrations, or Support (COO/Dev) teams. Log all client interactions and issues in our internal system (Linear) using structured templates to ensure clarity, context, and traceability. Client Feedback & Internal Advocacy: Systematically gather, structure, and translate client feedback, feature requests, and usage insights into actionable items for the Product team. Maintain and deliver a weekly "Voice of the Customer" summary to keep leadership aligned on client needs, recurring issues, and opportunities. Act as the communication hub between clients and internal teams, managing expectations and providing timely updates on request statuses. Documentation & Process Improvement: Develop and own client-facing documentation, such as user guides and best practice articles. Maintain an internal client wiki or account summary with key information like configurations, stakeholders, and recurring issues. Support Customer Inquiries & Issue Resolution: Responding to customer questions, troubleshooting problems, and resolving technical or operational issues in a timely manner. Complaint Management: Handling customer complaints with professionalism, identifying root causes, and ensuring satisfactory resolutions. Channel Activation & Management: Coordinating the activation and configuration of communication or integration channels Qualifications & Experience Proven experience in a client-facing role such as Customer Success, Account Management, or technical support, preferably within a B2B SaaS environment. Experience with sales development or lead generation activities, including prospecting, lead qualification, and CRM management. Exceptional communication, interpersonal, and relationship-building skills. A natural problem-solver with the ability to diagnose issues and perform effective triage between technical and non-technical teams. Highly organized and process-driven, with experience using ticketing or project management systems (e.g., Linear). Ability to act as a "translator," turning client feedback into clear, structured requirements for product and development teams. A proactive mindset focused on long-term client value, retention, and strategic growth. Reporting Structure You will report directly to the COO. You will work in close collaboration with the CRO, Head of Product,

Position Title: Customer Service Internship Location: Barcelona El Prat, Spain Hybrid: First month fully on-site (5 days per week); thereafter, 2 days in the office and 3 days working from home. Employment: Internship agreement – 6-month duration, with the possibility of a 6-month extension. Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: As the Customer Service & Order Processing Specialist , you’ll be part of our Service team. You’ll get to: Manage order entry activities related to parts orders and pricing with a high level of accuracy and attention to detail. Review, validate, and process warranty claims submitted by service partners in accordance with company guidelines. Support customer requests for technical assistance through the CRM platform, including both email and phone-based interactions. Oversee the order processing workflow to ensure timely and accurate fulfilment of customer and service partner requirements. Generate operational and service reports to provide insights into service performance and process efficiency. Collaborate with internal teams and external service partners to resolve order, warranty, and technical support issues effectively. Maintain accurate records and documentation within internal systems and CRM tools. Contribute to continuous improvement by supporting new methods, processes, and ways of working. The Person: You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. You also have: A secondary school degree. Good interpersonal skills, with the ability to communicate effectively in a multicultural team environment. A flexible approach and the ability to manage multiple tasks while adapting to changing priorities and new ways of working. A strong team-player mindset, with the ability to work effectively both remotely and in person. Good PC skills, particularly in Microsoft Office. Fluency in Spanish and Portuguese Basic English skills are considered an advantage. Previous experience in a customer service environment is an added value. Eligibility to complete the role under a scholarship agreement with the University. The Details: You’ll receive a competitive salary and a great benefits plan, including: Discounts on Stanley Black & Decker tools and other partner programs. And More: We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our digital learning portal. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

El sector de la restauración se mueve rápido, pero muchos restaurantes siguen perdiendo tiempo y dinero en la gestión de sus cobros. En honei lo cambiamos. Ayudamos a restaurantes de toda España a cobrar mejor y a entender su negocio, con una plataforma de pagos que se integra de forma nativa con los principales sistemas de TPV del mercado (Revo, Agora y más). Desde nuestros inicios hemos construido una plataforma que ya da servicio a cientos de clientes de restauración en España, con integraciones que automatizan la conciliación y dan visibilidad real sobre cada transacción. Somos un equipo joven, directo y con ganas de construir la mejor operación post-venta del sector. En honei creemos en resolver problemas de raíz, en el trabajo bien hecho y en mover cada cliente hacia adelante con foco y sin fricción. Nos impulsa la pasión por mejorar, automatizar y hacer que las cosas simplemente funcionen. ¿Qué harás en honei? Gestionar y desarrollar una cartera de cuentas activas con foco en upsell y product fit. Identificar qué producto de honei (Terminal, Bee Loyal, Order & Pay, Guest OS) resuelve una necesidad no cubierta en cada cliente Hacer seguimiento de la salud de cuenta y contribuir activamente a los objetivos de retención (churn). Colaborar con Soporte y Onboarding para detectar señales de expansión o riesgo. Reportar avances de upsell y pipeline de forma recurrente. ¿Qué buscamos? Experiencia previa mínima de 2 años account management, ventas consultivas o customer success con componente comercial. Capacidad de mantener conversaciones de producto y para reportar product market fit al equipo. Orientación a datos: capacidad de priorizar cuentas según impacto potencial. Español y catalán nativos o bilingües; inglés valorable. Nice to have Experiencia en el sector de la restauración u hostelería. Conocimiento de sistemas de pago o herramientas de fidelización. Experiencia previa en fintech, paytech o startups en fase de crecimiento. ¿Que ofrecemos? Momento clave: te incorporarás a una empresa en crecimiento en un rol con impacto directo y medible sobre el crecimiento de honei. Cartera de cuentas propia desde el primer día. Oportunidad de crecimiento alineado a la empresa. Cultura de equipo: afterworks, eventos y una forma de trabajar muy honei. Modalidad: Presencial / híbrida — 3 días en oficina y 2 en remoto. Rango salarial: Up to 40K

Company Our client is a B2B platform revolutionizing the parking and mobility industry. They simplify the complex landscape for parking operators by connecting payment apps, hardware, and operators. Role Reporting to the Chief Revenue Officer (CRO) the Account Manager is a critical, client-facing role that serves as the central hub for our existing and prospective customers. You will be the primary point of contact responsible for building strong, long-lasting customer relationships, ensuring client satisfaction, and driving long-term value and retention. This is a hybrid role encompassing proactive customer success, reactive support triage, commercial account management, and sales pipeline development. You will be the "voice of the customer", providing essential feedback that directly shapes our product and services. Key Responsibilities Client Relationship & Account Management: Serve as the primary liaison and main point of contact for assigned clients, understanding their business goals and challenges to build strong, lasting relationships. Manage the commercial relationship for most accounts, including handling renewals, identifying upsell opportunities, and managing contracts. Conduct proactive check-ins to review product usage, share best practices, and ensure clients are realizing the full value of the platform. Onboarding & Customer Success: Lead and orchestrate the new client onboarding process, from the initial kick-off meeting to go-live, ensuring a smooth and efficient setup. Proactively guide clients on product adoption and feature utilization to help them achieve their desired outcomes and maximize their ROI. Sales Prospecting & Lead Nurturing: Research and identify potential leads and key accounts within target markets to support business growth. Conduct initial outreach to prospects via email, calls, and social media to introduce Mitte's value proposition. Qualify inbound and outbound leads based on strategic fit, budget, authority, and timeline. Nurture relationships with potential clients through consistent follow-up and value-driven communication. Coordinate with the sales team to ensure a smooth handoff of qualified leads and schedule discovery calls. Maintain accurate and detailed records of all lead interactions and status updates in the company CRM. Support & Issue Triage: Act as the first line of support and the first point of contact for all client requests and issues. Address and resolve issues directly when possible; for complex matters, perform initial triage and accurately route requests to the Product, Integrations, or Support (COO/Dev) teams. Log all client interactions and issues in our internal system (Linear) using structured templates to ensure clarity, context, and traceability. Client Feedback & Internal Advocacy: Systematically gather, structure, and translate client feedback, feature requests, and usage insights into actionable items for the Product team. Maintain and deliver a weekly "Voice of the Customer" summary to keep leadership aligned on client needs, recurring issues, and opportunities. Act as the communication hub between clients and internal teams, managing expectations and providing timely updates on request statuses. Documentation & Process Improvement: Develop and own client-facing documentation, such as user guides and best practice articles. Maintain an internal client wiki or account summary with key information like configurations, stakeholders, and recurring issues. Support Customer Inquiries & Issue Resolution: Responding to customer questions, troubleshooting problems, and resolving technical or operational issues in a timely manner. Complaint Management: Handling customer complaints with professionalism, identifying root causes, and ensuring satisfactory resolutions. Channel Activation & Management: Coordinating the activation and configuration of communication or integration channels Requirements: University Degree. Proven experience in a client-facing role such as Customer Success, Inside Sales, Account Management, or technical support, preferably within a B2B SaaS environment. Experience with sales development or lead generation activities, including prospecting, lead qualification, and CRM management. Exceptional communication, interpersonal, and relationship-building skills. A natural problem-solver with the ability to diagnose issues and perform effective triage between technical and non-technical teams. Highly organized and process-driven, with experience using ticketing or project management systems (e.g., Linear). Ability to act as a "translator," turning client feedback into clear, structured requirements for product and development teams. A proactive mindset focused on long-term client value, retention, and strategic growth.

Description Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you! Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer Service Representative to join their team. In this role, you will be the friendly and knowledgeable first point of contact for customers across Europe. If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career! Key languages Bilingual proficiency of Dutch Full professional level of English Main responsibilities Be the First Point of Contact: Engage with customers via phone (80%), email, and chat, providing prompt and effective support Deliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the Dutch market Manage Customer Interactions: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system Stay Informed: Keep up-to-date with our company’s products to provide accurate and helpful information Core skills/experience Outstanding verbal and written skills that allow you to connect with customers clearly and effectively A warm, empathetic approach with a genuine passion for helping others A strong orientation towards customer satisfaction, with the ability to prioritize tasks effectively A good listener who excels in teamwork and enjoys working collaboratively What's on offer Competitive Salary Hybrid working model Ability to work remotely from Europe (1 month per year) Personal and professional growth opportunities Unlimited access to our online learning platform for continuous development Transportation allowance (after 6 months) Private medical insurance (after 6 months) Our recruitment process? Step 1: Interview with our Recruiter to get to know you better Step 2: Interview with the Team Lead of the company Step 3: Final interview in the office At Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin.

¿Estás buscando un proyecto retador que te permita focalizarte en ventas, captando nuevos clientes de GGCC indistintamente de su sector, desarrollando negocio y potenciar tus dotes comerciales de forma autónoma y dinámica dentro del sector de los RRHH? Si te motiva abrir mercado, generar negocio y construir relaciones sólidas con grandes cuentas, ¡Este proyecto puede darte el espacio y la autonomía que estás buscando! En Synergie España tendrás la oportunidad de liderar la captación y desarrollo de nuevas cuentas a nivel nacional, dentro de un entorno que combina autonomía, estructura y visión a largo plazo en el sector de los servicios de Recursos Humanos. Por qué merece la pena este proyecto Autonomía comercial real Tendrás margen para diseñar tu estrategia, prospectar mercado y construir tu propia cartera de grandes cuentas. Impacto directo en negocio Trabajarás con clientes corporativos y participarás en decisiones comerciales relevantes que influyen en el crecimiento de la compañía. Venta transversal de servicios Podrás ofrecer soluciones completas de RRHH: Trabajo Temporal, Selección, Formación y Consultoría. Flexibilidad horaria Jornada de lunes a viernes de 9:00 a 14:00 y de 15:00 a 18:00 , con flexibilidad de entrada (08:30–09:30) y salida (17:30–18:30) . Además, tendrás opción de reorganizar horas y una tarde libre a la semana . Teletrabajo Posibilidad de trabajar desde casa 1 día a la semana , equilibrando actividad comercial y tareas de seguimiento. Vehículo de empresa incluido Dispondrás de coche de empresa , tarjeta Solred y parking, facilitando tu operativa diaria. Retribución con variable mensual Salario fijo + variable alineado con tu actividad comercial y resultados. Vacaciones flexibles Entre 28 y 31 días laborables , organizados con autonomía durante el año. Conciliación real Día libre por cumpleaños (incluso si cae en festivo o fin de semana), bono guardería y medidas incluidas en el Plan de Igualdad. Beneficios adicionales Ticket restaurante, seguro médico opcional y acceso a plataforma de descuentos desde el primer día. Estabilidad Contrato indefinido desde el inicio para construir proyecto a largo plazo Tu misión Serás responsable de captar y desarrollar Grandes Cuentas a nivel nacional , generando nuevas oportunidades de negocio y consolidando relaciones comerciales de valor. Tu trabajo tendrá impacto directo en el crecimiento de Synergie, posicionando sus servicios de RRHH en distintos sectores y clientes estratégicos. Cómo será tu día a día Abrirás mercado y generarás nuevas oportunidades con empresas de gran tamaño. Liderarás propuestas comerciales y procesos de licitación, desde la captación hasta el cierre. Analizarás mercado, competencia y rentabilidad para optimizar tu estrategia comercial. Qué te ayudará a tener éxito en esta posición Experiencia sólida en ventas B2B Te permitirá gestionar procesos comerciales complejos, interlocutores exigentes y desarrollar negocio con autonomía Contacto con grandes cuentas o sector RRHH Facilitará tu adaptación y te ayudará a identificar oportunidades con mayor rapidez. Capacidad para generar negocio desde cero Será clave para tener éxito en una posición donde la captación y el desarrollo son el eje central. Orientación a resultados con visión analítica Te ayudará a priorizar acciones, optimizar rentabilidad y tomar decisiones comerciales más eficaces. Comunicación y negociación Claves para generar confianza y construir relaciones comerciales sostenibles. Nivel de inglés B2 y Catalán C1 Necesario para interlocución puntual con determinados clientes o contextos. Base en Barcelona y movilidad Residencia en Barcelona o alrededores, carnet de conducir y disponibilidad para desplazamientos nacionales. ¿Te encaja este reto? Si te encuentras en un momento profesional en el que ya no te mueve solo tener un puesto comercial, sino asumir una posición donde realmente puedas influir en el negocio, trabajar con autonomía y contar con una estructura sólida , esta oportunidad encaja contigo. ¡Te esperamos!

Técnico/a de telefonía y atención al cliente En SOSMATIC llevamos más de 28 años ayudando a empresas e instituciones de primer nivel a gestionar sus servicios tecnológicos y de atención a usuarios.Actualmente, buscamos incorporar dos Técnicos/as de Soporte de Dispositivos Móviles para parti

About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management.Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more.By eliminating this shadow wo

We are looking for an Account Manager to join the Academic and government Sales Team for West South and North EMEA.This role can be based in the Netherlands, London or Barcelona and report to the Director of Sales for West South and North EMEA.This is an amazing opportunity to manage all our existin

About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management.Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more.By eliminating this shadow wo

Únete a Casa METT Sitges como Botones y sé una pieza clave para ofrecer una experiencia excepcional desde el primer momento. Experiencia previa como Botones, Recepcionista o en atención al cliente será valorada positivamente.

About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management.Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more.By eliminating this shadow wo

Customer Service Representatives. If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career!.

About ExoClick: ExoClick is an innovative and global ad company serving 20 billion daily geo-targeted ads to web and mobile advertisers & publishers. We are part of EXOGROUP, a set of companies made up of +200 talents and offering a wide range of services within the digital business landscape with headquarters in Barcelona and offices in Dublin, Porto and Valencia.We are revolutionizing the online ad-serving industry for advertisers, publishers, and networks alike and are seeking to recruit a programmatic account manager for our Barcelona office.RoleThis position requires a candidate who is energetic, enthusiastic, and motivated to work in a leading and dynamic company within the online entertainment sector.As Programmatic Account Manager, your role will be to manage programmatic (RTB) accounts within the company, for the supply side. The Programmatic Account Manager will manage and grow a roster of key programmatic accounts and select managed service accounts by offering proactive customer service and strategic recommendations while independently solving internal process issues as they develop. You will develop programmatic business by signing up new programmatic partners, attending trade shows and managing daily account management tasks. You will define and maintain appropriate guidelines for SSP partners to get a seat at our exchange. You will monitor fraud and discrepancies on that side of the business making sure all the programmatic activities are compliant with ExoClick Publishing/Advertising guidelines. You will monitor specific KPI's to improve revenues from programmatic partnerships.You will also propose ideas to improve processes, approaches,trends we could be following etc. ResponsibilitiesYou manage 30+ programmatic partners.You are in daily contact by email, Skype and phone with every partner to discuss business opportunities, troubleshoot issues, etc…You qualify and on-board new programmatic partners, providing them the support they need to complete the integration, together with our technical team.You provide monthly business reports on the evolution of your portfolio, issues and opportunities.You ensure all partners respect our compliance guidelines and address any compliance issue that arises together with our compliance team.You provide feedback and suggestions for technical improvements.You monitor possible fraudulent traffic sources and collaborate with our compliance and security teams to block any invalid traffic sources from the network.You help improve internal processes and documentations referring to programmatic activity.Requirements:3+ years in digital advertising (media buying, advertising, publishing, affiliate marketing, programmatic).In-depth understanding of affiliation/adnetwork players and concepts.Russian Speaker is a must; Fluent in English.Knowledge of online advertising concepts, programmatic, Open RTB, Ad exchange, SSPs, DSPs.3+ years of account management experience.Awareness of the Adexchange ecosystem, DSP, SSP.. Familiarity with oRTB/XML protocols is a plus.Proficient with Google Docs and Excel.Strong analytical skills for identifying opportunities and drawing data-driven conclusions.Sales expertise with excellent negotiation skills and the ability to build and maintain strong client relationships through frequent calls, conferences, and pitches.Effective time management and task prioritisation.Strong strategic thinking capabilities.Ability to work independently with minimal supervision.Effective and adaptable communication skills.Attention to detail for accurate campaign setup and monitoring.Strong presentation skills for various audiences.What you'll find working at ExoClick:We offer a position in a young, dynamic and international team with exceptional working conditions in unique offices high up in the Torre Mapfre, one of Barcelona's world-renowned landmarks, located right on the city's seafront.Additionally, we offer the opportunity for permanent training, personal development, ambitious career growth, and a competitive salary.Most of all, we offer a position in a team that thrives on achievement, success, and leadership within our industry. Our core company value is innovation: where people and creativity drive innovative technology. If you have an innovative, winning mentality, this position is for you!Our company benefits:Flexitime and summer schedule;Private health insurance;Your Birthday off as a paid holiday;Flexible compensation plan: travel, meals & childcare;Additional internal and external training through our EXOGROUP University program;English, Portuguese & Spanish classes;training budget & study leave;Employee referral program bonus - You can earn 2500Eur by referring someone!Exciting team buildings in locations such as Ibiza;Office games room/chill-out zone;Organic fruit;Monday team breakfast;Yoga classes;Subsidised Well-Being activities;Pension Plan;Calm App;Massages;Subsidized catering;Flexible remote work;Home office set up budget of 500 Eur;Is this not the right role for you? Then make sure to check out all other roles we have open for you on our careers website.The companies that are part of EXOGROUP are the data controllers regarding your personal data, in order to consider your application for present or future vacancies in our organization. For more information about the processing of your personal data and on how to exercise your rights of access, rectification, suppression, limitation, portability and opposition please visit the Protection Informative Clause Candidates.DepartmentProgrammaticEmployment TypeFull-TimeMinimum ExperienceExperienced

Become part of an energetic team based in Barcelona, driving growth for a premier digital advertising solution that transforms how businesses expand globally. We are seeking a specialist with a deep understanding of the German marketplace to guide high-potential accounts—including prospective tech unicorns—through their initial journey with our platform. In this consultative position, you will act as a main advisor tasked with establishing strong client trust, boosting feature adoption, curbing account cancellation, and unlocking revenue expansion opportunities within your assigned portfolio. Primary Responsibilities Your core mission is to nurture a portfolio of new accounts through target-driven strategy and consultative sales tactics: Client Onboarding & PPC Setup: Act as the dedicated point of contact to welcome new accounts and launch top-tier pay-per-click ad campaigns. Proactive Account Outreach: Maintain regular phone-based communication to advise accounts, share best practices, and uncover hidden expansion angles. Custom Strategy Development: Identify distinct client goals to design effective, sustained campaign configurations that yield immediate results. Database & Account Management: Log all client interactions, maintain accurate records, and oversee account records within the CRM. KPI Auditing & Analytics: Review campaign performance data to present useful insights, optimizations, and reports to account holders. Full-Funnel Marketing Consultation: Guide partners on connecting their ad efforts with their wider conversion funnels, including landing page fixes, audience segmentation, and ad testing. Local Market Intelligence: Relay regional insights, competitive updates, and user feedback back to internal strategy teams. Applicant Profile Core Requirements Language Proficiency: C1/C2 or native-level fluency in German, paired with professional command of English. Account & Tool Management: Proven track record of working autonomously, managing client bases, and utilizing CRM software. High-Touch Communication: Comfort with phone-heavy outbound outreach to foster client relationships and stimulate progress. Modern Tech Integration: Demonstrated habit of leveraging AI software in daily tasks to customize communication and parse data. Professional Attributes: Crisp written/spoken communication, strong presentation skills, business savvy, and a goal-driven focus. Specialized Expertise (German Market) Regional Business Acumen: Clear comprehension of German commercial practices, corporate hierarchies, agency interactions, and handling cautious prospects. Strategic Ecosystem Placement: Capacity to spot emerging German brands and fit our ad platform into their current marketing frameworks. Compliance Consciousness: Solid grasp of local European rules (GDPR/privacy standards), adapting outreach to honor strict data regulations. ✅ Preferred Strengths High emotional intelligence, structured operational efficiency, and analytical problem-solving skills. Forward-thinking, energetic initiative paired with a solution-oriented mindset. Perks & Benefits Package Contract Type: Full-time (39 hours per week), hybrid setup in Barcelona Financial Package: €26K base + €4K performance incentive (Opportunity to elevate base to €30K within 12 months) Relocation: Complete assistance to ease your transition to Spain Healthcare: Fully covered private medical insurance Professional Growth: Ongoing skill building, official Google accreditations, and tailored career mentorship Environment: Regular team challenges, relaxed business culture, and a prime waterfront workplace Long-Term Career Advancement This role serves as a springboard for quick career development. Demonstrate performance to progress along our defined advancement track: Tier 1 — Account Manager (Year 1): Accelerate your growth to hit senior status in under a year, elevating your fixed base pay to €30,000 plus bonus potential. Tier 2 — Team Leader: Step up into a management capacity to direct team operations and mentor new hires. Tier 3 — Quality Analyst: Move into a strategic oversight role focused on auditing ad setups and refining operational standards.

About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from travel and SaaS, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.Visit to learn more. ð Powering Real Work The role:Perk is at a pivotal moment of growth and innovation. Following our acquisition of the spend management platform Yokoy, we are creating a seamless, all-in-one solution for business travel and expenses. We are looking for an experienced, German-speaking Enterprise Account Manager to be a strategic partner to our most valued clients in the DACH region.In this role, you will manage a portfolio of our largest accounts, ensuring their success while driving growth and adoption of our expanding product suite. You will thrive in a dynamic environment, taking a proactive, hands-on approach to build deep relationships and establish yourself as a trusted advisor.What you will do:Own and nurture a portfolio of enterprise accounts, establishing yourself as the primary strategic contact and building strong relationships with key decision-makers.Become a trusted advisor by gaining a deep understanding of your clients' business objectives, challenges, and travel programs.Drive revenue growth by systematically identifying and pursuing up-sell and cross-sell opportunities within your portfolio.Deliver strategic business reviews to senior stakeholders, leveraging data analytics to provide actionable insights and demonstrate the value of Perk.Master the entire Perk product suite, including the newly acquired Yokoy spend management solution, to effectively consult with clients on best practices.Act as the voice of the customer internally, collaborating with Product, Support, and Onboarding teams to ensure a seamless client experience and smooth product rollouts.Proactively identify and solve complex challenges for your clients, developing scalable solutions to ensure long-term satisfaction and retention.What you need:Native or near-native proficiency in German and fluency in English.Proven experience in Enterprise Account Management, Customer Success, or a similar strategic client-facing role, preferably within SaaS, Travel Tech or Fin Tech.A strong track record of meeting and exceeding retention and revenue targets.Excellent communication and presentation skills, with the confidence to engage with C-level executives.Strong analytical skills with the ability to translate complex data into actionable insights and strategic recommendations.Exceptional organizational skills and a demonstrated ability to manage a portfolio of high-value accounts.Who you are:Customer-Obsessed: You are empathetic and genuinely dedicated to helping your clients succeed.A Strategic Thinker: You can see the bigger picture, anticipate client needs, and align them with product capabilities.A Team Player: You are collaborative, trustworthy, and prioritize the success of the team and the company.Results-Oriented: You are focused and determined, with a clear ability to prioritize high-impact activities that drive results.A Lifelong Learner: You actively seek and incorporate feedback to continuously improve.Our Benefitsð Competitive compensation, including equity in the company.ð Generous vacation days so you can rest and recharge.ð Health perks such as private healthcare or gym allowance, depending on location.ð§ "Flexible compensation plan" to help you diversify and increase the net salary.ð³ Unforgettable Perk events, including travel to one of our hubs.ð A mental health support tool for your well-being.ð Exponential growth opportunities.𫶠VolunteerPerk - We offer 16 paid hours per year that you can use to give back to society by volunteering for a charity of your choice.ð "Work from anywhere" in the world allowance of 20 working days per year.ð IRL English or Spanish Lessons are held in the Barcelona office.How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security@perk.com, and we will confirm whether it is legitimate.

Our MissionAt Palo Alto Networks, we’re united by a shared mission—to protect our digital way of life.We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.Here, everyone has a voice, and every idea counts.If you’re r

Position Title: Customer Service Internship Location: Barcelona El Prat, Spain Hybrid: First month fully on-site (5 days per week); thereafter, 2 days in the office and 3 days working from home. Employment: Internship agreement – 6-month duration, with the possibility of a 6-month extension. Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: As the Customer Service & Order Processing Specialist, you’ll be part of our Service team. You’ll get to: • Manage order entry activities related to parts orders and pricing with a high level of accuracy and attention to detail., • Review, validate, and process warranty claims submitted by service partners in accordance with company guidelines., • Support customer requests for technical assistance through the CRM platform, including both email and phone-based interactions., • Oversee the order processing workflow to ensure timely and accurate fulfilment of customer and service partner requirements., • Generate operational and service reports to provide insights into service performance and process efficiency., • Collaborate with internal teams and external service partners to resolve order, warranty, and technical support issues effectively., • Maintain accurate records and documentation within internal systems and CRM tools., • Contribute to continuous improvement by supporting new methods, processes, and ways of working. The Person: You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. You also have: • A secondary school degree., • Good interpersonal skills, with the ability to communicate effectively in a multicultural team environment., • A flexible approach and the ability to manage multiple tasks while adapting to changing priorities and new ways of working., • A strong team-player mindset, with the ability to work effectively both remotely and in person., • Good PC skills, particularly in Microsoft Office., • Fluency in Spanish and Portuguese, • Basic English skills are considered an advantage., • Previous experience in a customer service environment is an added value., • Eligibility to complete the role under a scholarship agreement with the University. The Details: You’ll receive a competitive salary and a great benefits plan, including: Discounts on Stanley Black & Decker tools and other partner programs. And More: We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our digital learning portal. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

We’re Hiring: Customer Service Agent - Italian Speaker.Customer Service Agents to join our International Team in Barcelona.If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you.As a Customer Service Agent, you

ALZAMORA GROUP es una empresa familiar con proyección internacional y más de un siglo de historia.A lo largo de su trayectoria, ha crecido apostando por la innovación, la sostenibilidad y, sobre todo, por el talento de las personas que forman parte del equipo.Tu misión Formarás parte del equip

Participar en la mejora continua de los procesos de Customer Service y gestión de ofertas.

Desde Gi Group, la firma de servicios de trabajo temporal y permanent placement de Gi Group Holding, multinacional italiana líder en soluciones de Recursos Humanos, estamos convencidos de que podemos ayudarte a encontrar tu trabajo ideal.Es sencillo, cuidamos de ti y nos preocupamos por potenciar t