Trabajos Servicio al Cliente en El Prat De LlobregatCrear alertasJornada parcial

Oportunidad emocionante: Únete a nuestro dinámico equipo de TCH Barcelona Gràcia! ¿Estás preparado para ser la cara cálida y amable que recibe a los viajeros de todo el mundo? Estamos encantados de anunciar una emocionante oportunidad para un agente de recepción para unirse a nuestro equipo de nuestro hostel de Barcelona. Si te apasiona crear experiencias inolvidables para los huéspedes, fomentar un ambiente positivo y ser la persona de referencia para todo lo relacionado con la hospitalidad, entonces este puesto es perfecto para ti. Sobre nosotros: Como parte de la dinámica cadena española de hostals, The Central House, creemos en ofrecer algo más que un lugar donde alojarse - ofrecemos una puerta de entrada para descubrir la rica cultura de Barcelona. Enclavado en el corazón de esta histórica ciudad, nuestro albergue es un centro de exploración y conexión. Nuestra cadena de albergues se extiende por España, Portugal, Turquía y Marruecos, y ahora estamos buscando un agente de recepción dedicado que nos ayude a seguir ofreciendo un servicio excepcional a nuestros diversos huéspedes. Tu papel: Como agente de recepción, serás la primera sonrisa que dé la bienvenida a nuestros huéspedes y la base de las operaciones de nuestro albergue. Tus principales responsabilidades serán • Dar una calurosa bienvenida a los huéspedes y facilitar las entradas y salidas., • Compartir información sobre atracciones locales, eventos y lugares de visita obligada., • Gestionar las reservas, responder a las preguntas y satisfacer las peticiones de los huéspedes con un auténtico deseo de ayudar., • Garantizar transacciones en efectivo precisas y organizadas, manteniendo ordenada la zona de recepción., • Colaborar estrechamente con los equipos de limpieza y mantenimiento para mantener la satisfacción de los huéspedes., • Resolver las preocupaciones de los huéspedes con prontitud y eficacia, garantizando una estancia ininterrumpida y agradable., • Desempeñar un papel fundamental en el mantenimiento de una reputación online positiva a través de interacciones excepcionales con los huéspedes. Lo que buscamos: Buscamos a una persona que desprenda entusiasmo, calidez y una auténtica pasión por la hospitalidad. Esto es lo que esperamos encontrar en ti: • Excepcionales habilidades de comunicación y un comportamiento acogedor., • Un enfoque proactivo de resolución de problemas y un fuerte deseo de ayudar a los huéspedes., • Un estilo de trabajo detallista y organizado., • Dominio de programas informáticos básicos (Microsoft Office, correo electrónico, etc.)., • Capacidad para trabajar en equipo y colaborar eficazmente. Cualificaciones: Para destacar en este puesto, debes poseer: • Un diploma de escuela secundaria o equivalente., • Experiencia previa en atención al cliente (se valorará la experiencia en hostelería)., • Dominio del inglés hablado y escrito; se valorará el conocimiento de otros idiomas., • Flexibilidad para trabajar en diferentes turnos, incluidos fines de semana y festivos., • Muy valorable el conocimiento del programa MEWS. Por qué elegirnos: Al unirse a The Central House, se convertirá en un valioso miembro de un equipo dinámico que valora la creatividad, el trabajo en equipo y la prestación de un servicio excepcional. Ofrecemos: • Un entorno de trabajo propicio y enriquecedor que fomenta el crecimiento personal., • Oportunidades para relacionarse con personas de todos los rincones del mundo., • Un entorno de trabajo divertido. Cómo presentar su candidatura: ¿Está preparado para embarcarse en un gratificante viaje de hospitalidad con nosotros? Envíe su currículum y una breve carta de presentación en la que describa su pasión por el servicio al cliente y su experiencia pertinente a kandrienko@grouptch.com Estamos ansiosos por saber por qué eres el candidato perfecto para nuestro equipo en The Central House Barcelona Gràcia. En The Central House, celebramos la diversidad y estamos comprometidos a cultivar un ambiente inclusivo para todos los miembros del equipo. ¡Únase a nosotros en la elaboración de estancias inolvidables para cada huésped - envíe su solicitud hoy!

¿Estas buscando un nuevo reto profesional? 🚀 ¿Te gustaría trabajar en la tienda de viajes más grande del mundo, que además está en el puesto Nº 1 🏆de mejores empresas para trabajar en el ranking "Happy Index® at Work" 2023? PANGEA es tu sitio! 🌏 Actualmente buscamos ampliar nuestro equipo incorporando a un/a Asesor/a de viajes Internacional para nuestra sede de Barcelona. 📍 Funciones de la posición • Atender las peticiones de viaje de manera presencial, telefónica o por videollamada, resolviendo a los clientes todas sus dudas y recomendándoles el producto que mejor se adapta a sus necesidades., • Ofrecer a nuestros clientes la mejor de las experiencias posibles antes, durante y después del viaje., • Demostrar un profundo conocimiento de los destinos y de nuestro producto., • Gestionar la reserva a través de nuestros sistemas y en coordinación con el departamento de Booking, con máxima orientación a la calidad y resultados durante todo el proceso, desde la solicitud hasta la post-venta., • Cumplimiento de objetivos comerciales. Requisitos mínimos y competencias necesarias: • Experiencia mínima como asesor/a de viajes de 3 años., • Amplio conocimiento de destinos y países., • Persona creativa, con grandes habilidades comunicativas y comerciales., • Orientación al cliente y a la calidad en su servicio., • Capacidad de planificación y organización, con experiencia gestionando volúmenes altos de peticiones de viajes., • Conocimiento en destinos africanos., • Nivel medio-alto de competencia en el uso de herramientas tecnológicas., • Altamente valorable experiencia con CMS y Sistemas de Reservas específicos del sector de viajes y turismo. Requisitos valorables: • Nivel avanzado de catalán. Y, por último, ¡pero no menos importante!... ¿Qué ofrecemos? • Participar en un proyecto que está revolucionando el sector de las agencias de viajes.💥, • Formar parte de una empresa centrada en las personas, donde podrás aportar tus ideas y en la que se fomenta la colaboración y el compañerismo. 👩‍👩‍👦‍👦👩‍👩‍👧‍👧, • Plan de carrera para que puedas desarrollar todo tu potencial y un potente programa de formación continua para que crezcas como profesional. 🎯, • Un paquete salarial competitivo, acorde a la responsabilidad del puesto., • Plan de Retribución Flexible., • Precios especiales para la plantilla y familiares. ✈️, • Trabajo híbrido (un día de teletrabajo/semana). 💻, • Trabajar en un espacio espectacular en pleno centro, con todo tipo de servicios en las inmediaciones y excelentes conexiones en transporte público., • Cultura de empresa que apuesta firmemente por la igualdad, inclusión y diversidad., • ¡Un ambiente laboral de primera! y no lo decimos nosotros, nos lo ha certificado Choose my Company, 😊 somos nº1 en el ranking "Happy Index® at Work" 2023 para empresas de más de 50 personas. ¡¡Te estamos buscando!!🔎

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? • Immediate start date, • A fixed-term contract until 29th January 2027, • Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices., • An international, collaborative and dynamic work environment, • QH University that offers continuous training tools for all seniority levels., • Wellbeing, Colleague Resource Groups & other attractive DEI programs., • Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice., • Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don’t need to come from a chemicals or manufacturing background — we’re open to candidates from other sectors such as logistics, FMCG, or similar industries. • Communicating with customers and colleagues across different countries., • Processing and managing customer orders., • Providing updates on order status, shipments, and deliveries., • Working closely with Supply Chain, Logistics, Production, and Sales teams., • Supporting quotation requests and customer enquiries., • Maintaining accurate customer records and documentation. What are we looking for? We're looking for an experienced, customer-focused professional who thrives in a fast-paced international environment and enjoys working across the Supply Chain. Experience • At least 5 years of experience in Customer Service, Order Management, Logistics, Supply Chain, or a similar operational environment., • Experience working in an international manufacturing, industrial, logistics, or distribution environment is highly valued., • Proven ability to manage customer orders from receipt through to delivery, working closely with Supply Chain and Logistics teams., • Experience handling customer enquiries, resolving issues, and coordinating with multiple stakeholders to ensure excellent service delivery. Skills & Knowledge • Strong communication skills in French and English (written and spoken) are essential., • Proficiency in Microsoft Office applications: Outlook, Excel, and Word., • Experience working with ERP systems (e.g., SAP, Oracle, JDE, or similar)., • Solid understanding of customer service processes within a supply chain and logistics environment., • Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail. What will help you succeed? • A customer-first mindset and a passion for delivering exceptional service., • Strong problem-solving and decision-making skills., • Ability to build effective relationships with customers and internal stakeholders., • Excellent organizational and time-management skills., • A proactive approach and the ability to work independently while collaborating effectively across teams., • Adaptability, resilience, and a continuous improvement mindset., • A commitment to safety, quality, and integrity. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

Are you motivated by providing a good customer experience? Would you like to work for the company that is revolutionizing telemedicine worldwide? TELADOC HEALTH offers the only end-to-end virtual care solution capable of serving organizations and individuals anywhere in the world. Our services cover the entire spectrum of healthcare needs, from simple to complex. We connect our users with primary care, behavioural health and expert medical care to deliver the best medical outcomes. With this in mind, we always seek to attract and develop candidates who share our passion for the healthcare industry and our commitment to diversity and inclusion. We encourage applicants who share that passion to explore this opportunity to join our dynamic team. This job is a great fit for someone who is customer obsessed and loves to solve problems. What You Will Be Doing • The main function of the job is to be the first point of contact with our patients, communicating with them in an agile and effective way., • Engages in active listening with callers to learn about and address their needs, concerns, or other inquires., • Responds accurately and promptly to callers’ inquiries, ensuring that callers feel supported and valued., • Maintain records of caller interactions, comments, and inquiries., • Utilizes software, databases, call scripts, and tools appropriately., • Understands and strives to meet or exceed call center metrics while providing excellent and consistent customer service., • Schedule details: Your This position is 30 hours/week: from Monday to Friday from 12:00h to 18:00h. You Own This If You Have… • 1-2 years’ experience in a professional office and/or call center environment preferred., • Exceptional customer service, active listening, verbal and written communication skills, and professional phone voice., • Must be detail-oriented and highly organized with the ability to work on various assignments simultaneously., • Fluent in English, in both written and verbal form., • The ability to effectively build relationships with your customers, peers and leadership, • Clear, effective communication with strong interpersonal skills, • The ability to prioritize multiple tasks in a fast-paced environment, • Accountability, initiative and a high level of ownership, • Available to work every second weekend as necessary What You Bring With You • Inspire trust, teamwork and positive team relationships, • Defuse customer situations and provide resolution in a timely and effective manner, • Ensure the security and privacy of customer information through education, compliance and resolution of issues, • Motivate and inspire others to adopt initiatives Useful information • In order for you to be successful in your job, we will provide initial training and give you the tools you need., • If selected, you will have the opportunity to work in a young, professional environment with an excellent spirit of patient service with Scheduled Weekly Hours

Quiénes Somos Sea & Ports es un grupo de empresas del sector marítimo‑logístico, con presencia global y una fuerte especialización en los flujos comerciales con el continente africano —especialmente África Occidental. Con sede en Madrid, nuestra huella operativa se extiende por el Mediterráneo, África Occidental, Europa del Norte y Asia. Sea & Ports es el único grupo marítimo español con actividad internacional que opera su propia línea naviera y ofrece una cobertura integral de extremo a extremo en todas las áreas del transporte marítimo. Actualmente buscamos reforzar el equipo de HMM Spain, una de las compañías que forman parte de nuestro grupo. Sobre el Puesto ¿Tienes experiencia en Booking o Customer Service en el sector marítimo o logístico? ¿Te gustaría formar parte de un entorno dinámico donde la coordinación operativa, la gestión de espacio y la atención al cliente son clave? En HMM, buscamos incorporar a un/a Booking & Customer Service Specialist en nuestras oficinas de Barcelona, con un papel fundamental en la gestión de reservas y en la coordinación operativa de los envíos dentro de la actividad de la agencia marítima. Esta posición es clave para garantizar el correcto flujo de la carga desde la confirmación del booking hasta su embarque, colaborando estrechamente con equipos internos, clientes y partners logísticos a lo largo de toda la cadena de suministro. Responsabilidades Principales • Emisión y gestión de bookings en Compass, • Emisión de documentación necesaria para la retirada y entrega de contenedores., • Coordinar transporte con el equipo de Intermodal, • Control de espacio y seguimiento GRM, • Gestión y solicitud de permisos para carga especial (DG, OOG, pieles, flexitanks, RF, …), • Contacto con el cliente, • Verificación y control de VGM dentro de los plazos establecidos, • Atención a requerimientos y coordinaciones con el armador, • Control de despachos y listas de carga, • Control del final Booking Habilidades y Requisitos • Inglés: nivel alto (oral y escrito) — imprescindible., • Experiencia previa en logística marítima, navieras o transitarios, especialmente en funciones de booking, export o customer service., • Conocimiento de operativa marítima: bookings, cut-offs, gestión de espacio y documentación básica (BL, VGM, etc.), • Experiencia en el uso de plataformas portuarias y sistemas operativos., • Capacidad para gestionar múltiples tareas y trabajar con plazos ajustados., • Proactividad, capacidad organizativa y trabajo en equipo. Paquete Retributivo • Contrato indefinido., • Salario fijo más beneficios sociales, incluyendo seguro médico privado., • Horario flexible., • 1 día de teletrabajo por semana. Declaración de Igualdad de Oportunidades Sea & Ports está comprometida con la diversidad y la inclusión en el lugar de trabajo. Damos la bienvenida y animamos a postularse a todos los candidatos cualificados, independientemente de su origen.

B2C Customer Success Representative (Italian speaker) About the Role We are looking for a customer-focused and proactive B2C Customer Success Representative to join our team. As a key member of our Customer Experience team, you will be responsible for supporting customers throughout their journey, ensuring every interaction reflects our commitment to service excellence. Acting as the voice of our brands, you will help build customer loyalty by providing timely support, resolving inquiries efficiently, and delivering an outstanding brand experience across multiple channels. You will work closely with both customers and internal teams, contributing to a positive customer journey while helping us continuously improve our processes and service quality. What We Are Looking For • Fluency in Italian and English (written and spoken) is essential., • Minimum 1 year of experience in a customer-facing role such as Customer Service, Customer Support, Customer Success, Retail, Hospitality, or similar., • Excellent communication skills with the ability to engage professionally and empathetically with customers., • A customer-centric mindset and a genuine passion for delivering exceptional customer experiences., • Strong problem-solving skills and the ability to handle challenges in a calm and solution-oriented manner., • Well-organized, detail-oriented, and able to manage multiple priorities effectively., • Proactive attitude with a strong sense of ownership and accountability., • Ability to work both independently and collaboratively within an international team environment., • Comfortable learning new products, processes, and digital tools., • Positive, adaptable, and eager to contribute to a fast-paced and growing business. Nice to Have • Previous experience working with CRM and customer service platforms such as Salesforce, Zendesk, or SAP., • Experience in e-commerce, direct-to-consumer (D2C), or international customer support environments., • Knowledge of the outdoor industry and its products., • Passion for sports, cycling, outdoor activities, and active lifestyles. 📩 Sounds like you? Apply to this opportunity and become part of our international Customer Success team in Barcelona!

Overview is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more Our _ culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilites We are looking for an exceptional German-speaking Customer Service Representative to join our multicultural Customer Service team in Barcelona! This is a complex role, which means you need to be organized, communicative and able to interact with different stakeholders (customers, logistics, manufacturing and service representatives). Your primary focus will be managing and processing sales quotations while taking ownership of the customer journey throughout the complete quote-to-cash process, ensuring a seamless experience from initial request through delivery and payment. • Managing customer service requests such as end-to-end order status management, for example:, • Order creation based on input from clients and field sales representatives, • Input and tracking of repair and calibration requests, • Managing product changes, exchanges, or returns, • Monitoring end-to-end order process status and ensuring timely closure, • Resolving questions related to invoicing requirements, contract administration, and lease management, • Interfacing with a variety of different parties, including customers, sales teams, logistics, manufacturing, and service technicians, to efficiently execute customer requests, • Resolving problems by applying established policies, procedures, and best practices while maintaining a customer-focused approach, • Determining and developing new or improved approaches to processes or tasks to enhance operational efficiency and customer satisfaction, • Exercising sound planning, prioritization, and judgment when managing customer requests and business priorities, • Solving a broad range of customer service challenges varying in scope and complexity while delivering high-quality outcomes Qualifications • Fluent in German and English (mandatory), • Minimum of 3 years of relevant experience in a complex, fast-paced customer service, order management, customer support, or sales support environment, • Positive, proactive, and customer-focused attitude, with a genuine commitment to delivering exceptional service and exceeding customer expectations, • Strong communication and interpersonal skills, with the ability to build trusted relationships with a wide range of internal and external stakeholders, • Excellent time management and organizational skills, with the ability to effectively manage multiple priorities in a dynamic environment, • Detail-oriented and process-driven mindset, ensuring data accuracy, operational excellence, and a high level of customer satisfaction, • Proven ability to proactively resolve complex issues while balancing customer needs and business objectives, • Thrive in a changing, international environment and enjoy transforming challenges into opportunities to deliver exceptional customer experiences

Being a key member of the shipboard management team, the Guest Services Manager possesses a dynamic outgoing demeanor with a passion for delivering an industry leading guest vacation experience while personifying The ROYAL WAY (Friendly, Passionate, and Committed). The Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Guest Services Manager is the ship's driving advocate for delivering outstanding service to our guests that goes above and beyond their expectations. Hiring Requirements: • Minimum two years’ front of house managerial/operational experience in a cruise line (shipboard), • The ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy., • Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards., • Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues., • Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment., • Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible., • Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation., • Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs., • Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office., • Demonstrates a working knowledge to operate all office equipment. Completion of high school, basic or vocational education equivalency preferred., • Working knowledge of US cash handling procedures and foreign exchange required. Required to speak English clearly and distinctly., • Aptitude to read and write English to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers., • Ability to speak additional languages such as Spanish, French, German, Italian or Portuguese preferred but not essential. Physical Requirements: • While performing the duties of this job, the shipboard employee is regularly required to stand, walk, use hands to touch, handle, or feel, reach with hands and arms, talk or hear, and taste or smell., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus., • All shipboard employees must be physically able to participate in emergency lifesaving procedures and drills., • Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats and ability to lift and/or move up to 50 pounds.

En Haier buscamos un/a Customer Service Specialist para nuestra división de Climatización (HVAC) en Barcelona. Serás el punto de conexión entre clientes, equipo comercial y Order Desk, asegurando una atención excelente, la resolución de incidencias y una experiencia de cliente ágil y satisfactoria. Responsabilidades del Puesto • Gestionar de forma integral las consultas e incidencias de clientes, incluyendo reclamaciones, incidencias de entrega, devoluciones y solicitudes de abono, asegurando su seguimiento hasta la resolución., • Gestionar el canal de Atención al Cliente, ofreciendo una atención cercana, ágil y orientada a la satisfacción del cliente., • Dar soporte al equipo comercial mediante información actualizada sobre clientes, disponibilidad de productos, documentación y consultas de facturación., • Gestionar y realizar el seguimiento de las incidencias relacionadas con pedidos expedidos, coordinando soluciones con las áreas implicadas para garantizar una resolución ágil y satisfactoria para el cliente., • Detectar oportunidades de mejora a partir del contacto diario con los clientes, contribuyendo a su fidelización y trasladando feedback relevante a la organización., • Colaborar con los equipos de Ventas, Logística y Order Desk, prestando apoyo en periodos de alta actividad cuando sea necesario. Requisitos y Habilidades • Formación: Ideal en Administración, Comercio, Logística o similar., • Dominio fluido de SAP, con experiencia demostrable en módulos SD y/o MM., • Experiencia: Mínimo 2-3 años en Customer Service, Administración de Ventas o Gestión de Incidencias Logísticas. Valorada positivamente la experiencia en Climatización (HVAC), material técnico/eléctrico o electrodomésticos., • Competencias: Orientación al cliente interno y externo, resolución de problemas, rigor administrativo, proactividad y enfoque a resultados. Beneficios • Rango salarial de 20.000 € a 30.000 € brutos anuales (fijo), en función de la experiencia y competencias aportadas., • Retribución Flexible (Restaurantes, Transporte y Guarderías)., • Seguro médico privado., • Modelo de trabajo híbrido y viernes de jornada intensiva., • Descuentos exclusivos en productos Haier., • Proyecto de crecimiento real en una multinacional en plena expansión. Haier Europe es un Equal Opportunity Employer. Las decisiones de empleo se toman sin considerar raza, color, religión, origen, sexo, orientación sexual, identidad de género, edad, discapacidad u otras características protegidas por ley.

Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak Norwegian at a Bilingual proficiency or equivalent and you live in Barcelona, then this is an amazing professional opportunity for you! ASICS is a multinational and world-famous sports brand that manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Customer Service Advisor with a sporty and positive attitude to join their team in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the EMEA region. Key languages: • Bilingual proficiency or equivalent in Norwegian, • Full Professional level of English, • Other languages will be a plus Main responsibilities: • Delivering a best-in-class consumer experience attending consumers in all sort of questions or issues regarding their orders, services etc. through different channels (issues during pre-sales, mid-sales and after-sales), • Data entry and maintenance of data related to the consumers at a local market level into the CRM platform, • Managing cases and E-commerce questions using the software tools provided Core skills/experience: • Able to work from Barcelona, • Enjoy taking care of and helping people, • Knowledge of Social Networks would be highly valued, • Team player who is also able to work independently, • Attentive, empathetic, flexible and proactive, • Good communication skills, • Passionate about sports, • Eager to learn What's on offer: • Monday to Friday 09:00 - 18:00, • Base Salary + Bonus, • Hybrid working model (50% from home), • Permanent contract, • Employee discount on ASICS products, • Private health insurance, • Ticket restaurant (10€ per day), • Free gym at the office + laundry services, • Modern working environment, • Joining an international company that is a premium True Sports Performance brand, • Premium meditation subscription, • Free sessions with a physiotherapist Our recruitment process: • Step 1: Interview with our Recruiter to get to know you better, • Step 2: Interview with the Hiring Manager, • Step 3: Interview with other team members, • Step 4: Reference check At Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin.

¿Quiénes somos? En Persuadis somos una agencia de marketing especializada en el sector inmobiliario con más de 15 años de experiencia. Gestionamos campañas de captación para algunas de las principales promotoras y comercializadoras de obra nueva de España. Buscamos incorporar un/a Teleoperador/a para nuestro equipo de Call Center. ¿Cuáles serán tus funciones? • Contactar telefónicamente con personas interesadas en promociones inmobiliarias., • Resolver dudas básicas sobre las promociones., • Cualificar contactos y recopilar información relevante., • Agendar visitas para los equipos comerciales de las promociones., • Realizar seguimiento de clientes interesados., • Actualizar y mantener la información en excels o CRM., • Colaborar con los departamentos de cuentas para optimizar los resultados. ¿Qué buscamos? • Facilidad para comunicarse por teléfono., • Buen trato con el cliente y habilidades de escucha., • Capacidad de organización y seguimiento., • Manejo básico de herramientas informáticas., • Se valorará experiencia previa en call center, telemarketing o atención al cliente., • Persona responsable, resolutiva y con actitud positiva. ¿Qué ofrecemos? • Incorporación a una empresa consolidada y especializada en marketing inmobiliario., • Buen ambiente de trabajo., • Contrato laboral indefinido, • Jornada completa de Lunes a Viernes de 10h-14h y de 15h-19h Ubicación Trabajo presencial en nuestras oficinas de Rambla Catalunya, 12 Salario bruto anual de 17.094€

En Proclinic Group somos líderes del sector dental porque nos une una misma ilusión: entregar siempre las mejores soluciones a los profesionales del dental. Llevamos más de 40 años siendo el grupo líder en soluciones odontológicas. Aquí y también más allá. Abriendo nuevos mercados y áreas de negocio cada año. Queremos seguir creciendo de forma responsable con el planeta, con la sociedad y con todos nuestros colaboradores. Para ello estamos buscando un/a persona como Customer Service con francés nativo en nuestras oficinas de Barcelona ¿Cuál será tu responsabilidad? · Atender, informar y asesorar al cliente para el mercado francés (Telefónicamente y vía mail) · Registrar, gestionar, controlar y realizar seguimiento de los pedidos. · Verificar y resolver incidencias (de pagos, transporte, etc.) · Gestión de la logística y del Transporte de los pedidos. · Registro de devoluciones, abonos y cargos. · Controlar el envío de factura electrónicas. · Gestionar las reparaciones. · Administración de las BBDD (Mails) · Traducciones varias (Productos, contenido, Marketing, soporte marketing) Hard: Imprescindible francés, nativo, siendo valorable nivel medio – elevado de español. También se valorará aportar nivel medio de Excel, muy valorable experiencia en atención al cliente, Salesforce y SAP Soft: Experiencia y vocación por el trato con cliente, habilidades comunicativas, flexibilidad, orientación a resultados. Esto es lo que te espera en Proclinic Group. ¿Te lo vas a perder? · Trabajarás en una empresa consolidada con espíritu de start up. ¡No nos conformamos con ser líderes! · Vivirás el crecimiento internacional de una compañía que ya es líder en España y se está asentado en los principales mercados europeos. · Trabajarás en un equipo multidisciplinar y multicultural. · Recibirás una retribución acorde a tu valía y experiencia · Tendrás un plan de retribución flexible · Disfrutarás de múltiples beneficios sociales · Tendrás el día libre en tu cumpleaños · Podrás teletrabajar 8 días al mes · Recibirás formación continua · Horario estable de lunes a viernes, de 10 a 19 horas. Apostamos, sin excusas, por una manera de trabajar verdaderamente sostenible, ética y responsable. Buscamos a aquellas candidaturas que nos ayuden a impulsar la salud bucodental de forma sostenible independientemente de la raza, sexo, la identidad de género, la orientación sexual, la etnia, la religión, la discapacidad, la nacionalidad o la edad. Sabemos que en el futuro seguiremos siendo el grupo líder en soluciones odontológicas. Porque continuaremos entregando, cada día, lo mejor para que cada vez más personas tengan acceso a una mejor salud bucodental. Eres la candidatura ideal si: · Quieres formar parte de un proyecto apasionante en constante evolución · Sabes que el B2B puede ser más interesante que el B2C si nos lo proponemos · Te gusta trabajar en equipo y crees en un propósito común. Si quieres formar parte de este gran equipo, inscríbete a nuestro anuncio

Position: Dutch-Speaking Account Manager Marketing Consultant (Hybrid in Barcelona) We are currently seeking a motivated and detail-oriented Marketing Account Manage to join our team in Barcelona and support the Dutch market. This role is ideal for individuals passionate about marketing, technology, and online advertising who are eager to grow in a fast-paced, international environment. Role Overview As an Account manager, you will serve as a trusted advisor to Dutch companies, guiding them in optimizing their online advertising strategies. You will be responsible for identifying business growth opportunities through digital campaigns, meeting sales targets, and supporting team success across EMEA. Key Responsibilities • Provide strategic support for clients’ digital advertising campaigns, • Work toward individual sales goals while contributing to overall team performance, • Analyze campaign performance and identify areas for improvement, • Deliver consultative support to clients and maintain strong business relationships, • Stay current on industry trends and tools Candidate Requirements • C1-minimum Dutch proficiency, • Fluent in English (spoken and written), • Bachelor’s degree or equivalent practical experience, • 6 to 12 months of experience in online advertising or PPC campaigns (preferred), • 6 to 12 months of experience in outbound sales, ideally B2B (preferred), • Excellent communication, analytical, and client-facing skills, • Eagerness to learn and grow in digital marketing and sales Start Date • Flexible What We Offer • Full-time role (39 hours/week), Monday to Friday, • Permanent contract, • Competitive salary: €23,000 – €30,000 gross/year (based on experience), • Performance-based bonus: Up to €3,000 – €3,500 gross/year, • Hybrid working model (based in Barcelona), • Relocation support: flight ticket, one-month accommodation, and private health insurance assistance, • Paid initial training in digital marketing and sales, • Ongoing coaching and professional development, • Clear career progression opportunities within the company, • Engaging and collaborative work environment, • Team-building activities and internal recognition programs How to Apply If this opportunity aligns with your background and goals, we encourage you to apply. Please respond within 48 hours to schedule an initial conversation. We look forward to connecting with you and discussing how you can contribute to our team. Take the next step in your career and grow with us in the sales digital marketing space.

Ready to scale Europe’s leading B2B machinery platform? At GINDUMAC, we are shaping the global, billion-dollar used industrial machinery market. We are looking for a energetic, self-driven Account Manager to own and expand our footprint in the Germany, Austria, and Switzerland (DACH) region. If you thrive on high-energy sales, account management and relationship-building, and want to work with a dynamic international team based in Barcelona (Poblenou) with flexible remote options, this is your next big move. 🎯 Your Mission & Impact • Own the Deal Lifecycle: Procure high-quality used industrial machinery (CNC, sheet metal, injection molding, woodworking) across your dedicated DACH territory., • Convert Leads: Qualify and close inbound supply and sales leads, turning prospects into active transactions., • Grow Your Network: Manage and expand your personal portfolio of manufacturing companies, machinery dealers, and strategic partners., • Drive Strategy: Run market research to identify regional growth pockets and deploy action plans to boost machine acquisition. ⚡ What You Bring to the Table • Language Power: Native or bilingual German, with professional English skills., • The "Hunter" Mindset: A "no-fear" attitude toward picking up the phone, cold calling, and building relationships from scratch., • Relevant Track Record: 2+ years of experience in B2B sales, account management, or business development (industrial experience is a huge plus!)., • Extreme Ownership: High determination, proactivity, and a strong bias for action. This is an active sales role for builders who love closing deals, not just managing existing accounts! 🦾 Why GINDUMAC? • Work from the vibrant tech hub of Poblenou, Barcelona (minutes from the beach and city center!) and leverage our highly flexible remote work options., • Join a fast-growing scale-up where top performance is rewarded with uncapped earning potential, • You will learn the ins and outs of industrial B2B markets rapidly and further develop high-level negotiation skills from day one., • You thrive in a highly diverse, multilanguage environment with a wide variety of stakeholders from shop-floor machinery operators to high-level corporate executives and international partners., • High autonomy, flexible working hours, and a motivated international team. 👇 We are looking forward to getting to know you. Please apply via LinkedIn, or send us your application to career@gindumac.com using the subject “Account Manager - DACH”.

Hey future intern! 👋 Are you a motivated, sales-driven student with a talent for negotiation and building partnerships? If so, we’re looking for YOU to join our team and help us grow our amazing network of hotels and activity centers! Ready to take on the challenge? Your Role at Weekendesk 🚀 As a Account Manager Assistant, you’ll work hand-in-hand with our Italian Sales team to expand our platform’s hotel offerings and negotiate the best deals for our customers. Your communication and negotiation skills will shine as you build strong business partnerships. Here’s what your day-to-day will look like: • Benchmarking: Research, qualify, and create a database of new hotels aligned with our specifications., • Recruiting new partners: Identify and onboard new hotels and activity centers to grow our platform, following our procurement plan., • Negotiating and collaborating: Support campaigns, Tourism Office collaborations, and secure attractive packages., • Business planning: Spot the best destinations, align with the business plan, and keep us competitive., • Cold calling: Reach out to hotels to pitch Weekendesk and establish lasting partnerships., • Quality checks: Ensure all agreements comply with our standards and review loaded content for accuracy. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we embrace teamwork, innovation, and fun. We’re committed to fostering a collaborative environment where you can develop your skills and make an impact. • Learn negotiation and sales techniques by working closely with experienced Account Managers., • Contribute to our growing business by building strong partnerships and crafting irresistible deals., • Join a vibrant, multicultural team with plenty of social events and perks. Does This Sound Like You? 🙋 • A student of Tourism, Business, or Marketing with a strong focus on sales and negotiation., • Dynamic, flexible, and eager to learn., • Organized, proactive, and serious about delivering results., • A team player with an open mind and competitive spirit., • Fluent in Italian and English Perks & Benefits ✨ 📝6 months internship (starting September 2026). 📆Full time from Monday to Friday, 9h to 18h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to _ to know more about us!🎉

¿Buscas liderar el éxito de grandes marcas globales de BPO/Contact center? ¡En Konecta, el talento marca la diferencia y sabemos que los grandes profesionales, hacen grandes compañías! No solo gestionamos servicios; transformamos la experiencia de cliente a escala mundial, por eso, buscamos un/a Líder de Cuenta Estratégica , una Gran Cuenta, para nuestro Hub de Llacuna (Poblenou). Alguien que no solo entienda los datos, sino que sepa contar la historia que hay detrás de ellos y convertirlos en rentabilidad y excelencia. Como Account Manager , tu misión no es solo mantener el servicio, es elevarlo. Es un rol de Dirección que implementa los conocimientos, herramientas, habilidades y técnicas de los distintos equipos de forma precisa y proactiva, en cada momento, para incrementar el éxito en un proyecto bajo la perspectiva de mejora continua de la entrega del servicio, así como a la satisfacción de las expectativas y requerimientos del cliente. Tu Impacto en el Tablero Estratégico Como responsable máximo/a de la cuenta, serás la pieza central para elevar el servicio bajo una perspectiva de mejora continua y excelencia operativa. Tus misiones principales serán: • Visión y Gestión 360º: Liderar el ciclo de vida completo del servicio, desde la implementación (Go-live) hasta la consolidación y optimización de procesos., • Gestión de P&L: Asumir el control exhaustivo de costes, márgenes y KPIs financieros. No solo reportarás números, sino que los optimizarás para garantizar la rentabilidad., • Partner Estratégico: Actuar como nexo principal entre el cliente y los equipos operativos,, • Liderazgo Inspirador: Dirigir a mandos intermedios y equipos multidisciplinares de más de 350 personas, empoderándolos en un entorno de alto rendimiento., • Impulso de Innovación: Detectar tendencias de mercado y oportunidades de mejora para mantener la ventaja competitiva de la cuenta., • ADN Innovador: Curiosidad constante por la tecnología aplicada al BPO y capacidad para liderar procesos de cambio. ¿Qué perfil buscamos? Buscamos a un profesional con agilidad mental, mentalidad de crecimiento y una fuerte orientación a resultados. • Experiencia: Trayectoria sólida (mínimo 3 años) en posiciones de Dirección como Business Manager, Ops Manager o Service Manager dentro del sector BPO / Contact Center., • Formación: Grado en ADE, Ingeniería, Marketing o Gestión de Proyectos., • Conocimientos Técnicos: Dominio real de control de costes, análisis de rentabilidad, gestión de riesgos y metodologías de proyectos (alcance, cronograma y calidad)., • Soft Skills: Comunicación con intención, resiliencia, negociación de alto nivel y toma de decisiones ágiles., • Idioma: se valorará positivamente nivel de inglés B2, capaz de defender estrategias con solidez Por qué Konecta es tu siguiente gran paso Te ofrecemos una plataforma de crecimiento en un entorno exigente pero altamente estimulante: • Estabilidad : Contrato indefinido desde el primer día., • Work-Life Balance: Horario de oficina de lunes a jueves (09:00h a 18:00h) y viernes intensivos (08:00h a 15:00 h)., • Ubicación: Oficinas en el corazón tecnológico de Barcelona (Llacuna, Poblenou)., • Crecimiento sin Límites: Acceso a proyectos internacionales con las marcas más influyentes y formación continua., • Beneficios adicionales: Salario competitivo, teléfono móvil y porcentaje sobre objetivos. ¿Aceptas el desafío? Si estás listo para dejar huella en una multinacional líder, inscríbete ahora y hablemos de tu futuro.

Hey, future Account Manager! 👋 We’re looking for an experienced and motivated Account Manager to join our French Business Team at Weekendesk in Barcelona. In this role, you’ll work closely with top hotels in France, helping them grow their business and ensuring a successful partnership with Weekendesk. Ready to take on the challenge?😏 Your Role at Weekendesk 🚀 As a Account Manager, you’ll take ownership of a diverse portfolio of 200-250 hotels in the French region. You’ll be at the heart of our business, where your ideas and strategies directly shape the growth of our hotel partners. Here’s what your day-to-day will look like: • Negotiation Mastery: Lead the charge in securing the best deals, negotiating new offers, and ensuring profitable contracts., • Collaborative Spirit: Work closely with the business and marketing teams to craft targeted campaigns that drive visibility and revenue., • Market Strategist: Keep an eye on the competition, analyze KPIs, and make data-driven decisions to keep us ahead of the game., • Proactive Partner: Develop and execute action plans to boost sales and support underperforming hotels, transforming challenges into opportunities., • Customer Advocate: Always aim for the best deals and experiences for our customers while strengthening relationships with our hotel partners. Why Weekendesk is Your Perfect Match💥 At Weekendesk, we believe in Teamwork & Family Spirit; Transparency & Communication and Respect & Trust as our core values🔝. That's what makes us special. • Ownership & Impact: Your contributions will directly drive the success of the Benelux region, and your ideas will boost the results of the company., • Professional Growth: We’re committed to your development. From mentorship programs to personalized learning paths, you’ll have the tools and support to thrive., • Work-Life Balance: With a hybrid work model (3 days in the office, 2 remote), 10 special home office days where you can work from anywhere in Europe, you’ll enjoy the freedom to work in a way that suits your lifestyle., • A Vibrant Team Culture: Join a multicultural, collaborative team where new business ideas are valued and after-work events🍻 bring everyone together. Does This Sound Like You?🙋 • Speaks French and English fluently., • Loves negotiating and thrives on securing the best deals for everyone involved., • Has an analytical mindset with a passion for driving results., • Enjoys fast-paced environments and can juggle multiple tasks with ease., • Experience in tourism is a plus, but we welcome candidates from all sectors who have a knack for account management. Perks & Benefits ✨ 📝Permanent contract (3-month trial period) 🍜Meal vouchers (5€/day net, Ticket Restaurant) 🏠Hybrid work model: 3 days at the office, 2 remote + 10 home office days per year (work from anywhere in Europe within a 1-hour time difference) 😷Private health insurance discount 🎁Employee discount: 20% off Weekendesk bookings (because you deserve a break, too!) 💸Referral bonus: Bring in talented friends and earn! 🍵Office perks: Free coffee, snacks, fruit. 👯Regular social events: Whether it’s afterworks, themed parties, or big company events like our Summer Seminar, there’s always something to look forward to. Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to _ to know more about us!🎉

En SOSMATIC llevamos más de 28 años ayudando a empresas e instituciones de primer nivel a gestionar sus servicios tecnológicos y de atención a usuarios. Actualmente, buscamos incorporar dos Técnicos/as de Soporte de Dispositivos Móviles para participar en un proyecto de renovación de terminales iPhone. Las personas seleccionadas participarán en las diferentes fases del proyecto Renove, realizando la recepción, inventariado, preparación, entrega y retirada de dispositivos, así como ofreciendo asistencia a los usuarios durante el proceso de sustitución de sus terminales. ¿Cuáles serán tus funciones? • Recepción, organización e inventariado de los nuevos dispositivos., • Registro y control de números de serie, IMEI y demás datos identificativos de los terminales., • Preparación y entrega de los nuevos dispositivos a los usuarios., • Verificación de la identidad de los empleados y registro de las entregas realizadas., • Asistencia inicial a los usuarios durante la puesta en marcha y migración de sus dispositivos., • Recogida de los dispositivos sustituidos y comprobación de su estado., • Borrado, identificación, etiquetado y preparación de los terminales para su devolución., • Actualización de los controles del proyecto mediante Excel, ServiceNow y otras herramientas corporativas., • Seguimiento de los dispositivos pendientes de entrega o devolución., • Coordinación con el equipo de soporte y cumplimiento de los procedimientos establecidos. ¿Qué requisitos buscamos? • Experiencia previa en posventa o atención al cliente especializada en establecimientos de telefonía, informática o electrónica de consumo. Muy valorable experiencia en soporte técnico., • Conocimientos de iPhone y soltura en el manejo, configuración y puesta en marcha de dispositivos iOS., • Base técnica suficiente para identificar terminales, gestionar números de serie e IMEI y ayudar a los usuarios con las primeras configuraciones., • Buen manejo de Excel, correo electrónico y herramientas informáticas de gestión., • Habilidades de atención presencial al usuario y capacidad para explicar procesos técnicos de manera clara., • Perfil organizado, metódico y cuidadoso con el registro y la trazabilidad de los dispositivos., • Castellano fluido y catalán muy valorable., • Disponibilidad para trabajar presencialmente en Barcelona y desplazarse a Vacarisses durante aproximadamente una semana., • Imagen profesional. ¿Qué ofrecemos? • Contrato temporal: desde principios de setiembre hasta mediados de diciembre., • Jornada completa., • Horario: de lunes a viernes de 09:00 a 18:00. ., • Modalidad: 100 % presencial., • Centro de trabajo habitual en Barcelona ciudad y desplazamiento puntual a Vacarisses durante aproximadamente una semana., • Salario: 20.000 euros brutos anuales.

Requisitos ?Se valorará experiencia como friegaplatos, personal de office o limpieza en cocinas.

What you'll do We are looking for an experienced Reservations Agent to join SLS Barcelona.Reporting to the Reservations Manager, you will be responsible for assisting guests with their reservations, providing tailored recommendations to meet their needs, and delivering exceptional support throughou

Enterprise Mobility es una multinacional líder mundial en el sector de la movilidad.Tiene una red mundial presente en más de 90 paises, formada por más de 90.En España, Enterprise se instala en el año 2012, y desde ese momento no hemos dejado de crecer y crear muchas oportunidades, contando ya

Buscamos a un Guest Service Manager para unirse a nuestro equipo de gestión de apartamentos turísticos, especialmente en la atención a clientes durante su estancia.La misión principal será coordinar los diferentes servicios para nuestros clientes durante su estancia, asegurando una buena experi

Desde Catalonia Hotels & Resorts estamos en búsqueda de un/a.Acompañar al cliente a la habitación, llevándole el equipaje.Solicitud de taxis para los clientes.Montar camas adicionales (plegatines).Experiencia en posición similar.Inglés alto + Otros idiomas valorables.Clara vocación hacia el c

Are you passionate about customer experience and ready to delight our customers? Join Agilent Technologies , where we inspire and support discoveries that advance the quality of life. We serve life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise—helping customers gain the answers and insights they seek to improve the world around us. We are looking for a proactive and motivated Customer Service Representative / Customer Service Admin to join our Customer Operations Center in Barcelona. You will be part of a fast-paced and diverse environment, taking ownership of your work while collaborating closely with internal stakeholders. This role requires excellent communication and organizational skills. Agilent Spain has been recognized as a top workplace and received the Great Place to Work certification, reflecting our commitment to an inclusive and high-quality work environment. Key Responsibilities Process formal quotes and orders , where accuracy and responsiveness are critical. Interface with sales and customers to provide accurate information, solve problems, and support a variety of pre-sales and post-sales activities. Act as a liaison between customers and internal teams (e.g., Sales, Service Delivery, Collections ) to resolve customer inquiries. Manage and coordinate the end-to-end customer experience , applying broad knowledge of customer situations, company processes, and compliance requirements. Perform routine administrative customer service tasks following established procedures. Qualifications / What We’re Looking For Fluent English (written and spoken). German is highly desirable; if not, a strong English level will be considered provided the required experience and skills match. Demonstrated experience in Customer Service / Customer Representative roles (administrative/operations environment). Strong computer and systems skills, including high data accuracy . Proficiency in MS Office , especially Excel (required) . SAP/CRM experience is preferred. Strong time management, multitasking and prioritization skills in a fast-paced environment. Strong problem-solving skills and ability to work effectively with diverse teams. Proactive mindset, curiosity to learn, and ability to take initiative and ownership. Administrative vocational training/education is a plus. We are looking for someone who can learn internal processes quickly; otherwise the learning curve will not meet the needs of the role. Terms & Conditions Working hours: 08:00–17:00 (1-hour break) Hybrid model:Remote: Monday & Friday On-site (WTC offices): Tuesday to Thursday Onboarding: first month fully on-site (Mon–Fri) for training and integration with the team Gross annual salary: €29,000 Start date: as soon as possible, no later than October 1st Contract: 6-month contract via ETT (temporary employment agency)

¿Tienes especial interés en la excelencia del servicio y estás orientado a crear experiencias únicas para los clientes? ¿Quieres formar parte de una marca histórica y comenzar una carrera apasionante en un sector de rápido crecimiento? Centro Porsche Barcelona está buscando un/a Host/Recepcionista para unirse a su equipo. En Porsche llevamos más de 75 años innovando para crear automóviles exclusivos, con las más altas prestaciones y exigencias tecnológicas. Pero no es posible concebir la completa satisfacción del cliente si no existe un gran equipo humano detrás. ¿Qué funciones realizarás? · Atención presencial, telefónica y gestión de las necesidades de nuestros clientes. · Venta cruzada de artículos de la tienda. · Coordinación y guía del cliente con otros departamentos. ¿Qué necesitamos de ti? · Idiomas imprescindibles: castellano, catalán e inglés. Se valora positivamente idioma adicional. · Disponibilidad jornada completa e inmediata. · Conocimientos de ofimática. · Experiencia en atención al cliente. Valorable experiencia en atención al cliente premium y/o sector automoción. Condiciones: · Jornada completa · Contrato indefinido · Proyecto estable a largo plazo · Salario: 23.000 - 25.000€ Bruto/año Si te motiva el reto y piensas que cumples con los requisitos, postula hoy por LinkedIn. ¡Únete a la familia Porsche!

Técnico/a de telefonía y atención al cliente En SOSMATIC llevamos más de 28 años ayudando a empresas e instituciones de primer nivel a gestionar sus servicios tecnológicos y de atención a usuarios.Actualmente, buscamos incorporar dos Técnicos/as de Soporte de Dispositivos Móviles para parti

El sector de la restauración se mueve rápido, pero muchos restaurantes siguen perdiendo tiempo y dinero en la gestión de sus cobros. En honei lo cambiamos. Ayudamos a restaurantes de toda España a cobrar mejor y a entender su negocio, con una plataforma de pagos que se integra de forma nativa con los principales sistemas de TPV del mercado (Revo, Agora y más). Desde nuestros inicios hemos construido una plataforma que ya da servicio a cientos de clientes de restauración en España, con integraciones que automatizan la conciliación y dan visibilidad real sobre cada transacción. Somos un equipo joven, directo y con ganas de construir la mejor operación post-venta del sector. En honei creemos en resolver problemas de raíz, en el trabajo bien hecho y en mover cada cliente hacia adelante con foco y sin fricción. Nos impulsa la pasión por mejorar, automatizar y hacer que las cosas simplemente funcionen. ¿Qué harás en honei? Gestionar y desarrollar una cartera de cuentas activas con foco en upsell y product fit. Identificar qué producto de honei (Terminal, Bee Loyal, Order & Pay, Guest OS) resuelve una necesidad no cubierta en cada cliente Hacer seguimiento de la salud de cuenta y contribuir activamente a los objetivos de retención (churn). Colaborar con Soporte y Onboarding para detectar señales de expansión o riesgo. Reportar avances de upsell y pipeline de forma recurrente. ¿Qué buscamos? Experiencia previa mínima de 2 años account management, ventas consultivas o customer success con componente comercial. Capacidad de mantener conversaciones de producto y para reportar product market fit al equipo. Orientación a datos: capacidad de priorizar cuentas según impacto potencial. Español y catalán nativos o bilingües; inglés valorable. Nice to have Experiencia en el sector de la restauración u hostelería. Conocimiento de sistemas de pago o herramientas de fidelización. Experiencia previa en fintech, paytech o startups en fase de crecimiento. ¿Que ofrecemos? Momento clave: te incorporarás a una empresa en crecimiento en un rol con impacto directo y medible sobre el crecimiento de honei. Cartera de cuentas propia desde el primer día. Oportunidad de crecimiento alineado a la empresa. Cultura de equipo: afterworks, eventos y una forma de trabajar muy honei. Modalidad: Presencial / híbrida — 3 días en oficina y 2 en remoto. Rango salarial: Up to 40K

Oportunidad Profesional | Recepcionista Barcelona Despacho internacional de referencia busca incorporar un/a Recepcionista para formar parte de su equipo de administración y dar soporte en la gestión diaria de la oficina. Buscamos una persona organizada, proactiva y orientada al servicio, con excelentes habilidades de comunicación y capacidad para desenvolverse en un entorno profesional, dinámico e internacional. ¿Cuál será tu misión? Serás la primera persona de contacto del despacho, garantizando una atención excelente a clientes, visitas y empleados, así como colaborando en la coordinación y gestión eficiente de las operaciones diarias de la oficina. Principales responsabilidades ✨ Gestión de la recepción: Atender llamadas telefónicas y gestionar la correspondencia y mensajería. Recibir, dar la bienvenida y registrar a visitantes y clientes. Coordinar la logística de salas de reuniones, visitas y citas. Proporcionar información y asistencia a empleados y visitantes. Garantizar una experiencia profesional y acogedora en la recepción. ✨ Gestión y administración de la oficina: Supervisar el inventario de material de oficina y gestionar pedidos cuando sea necesario. Coordinar la instalación, mantenimiento y soporte básico de equipos de oficina. Mantener archivos y documentación actualizados. Dar soporte en tareas administrativas: apertura de asuntos, control de carpetas, blanqueo,etc. Organizar y supervisar el uso de espacios comunes y zonas de almacenamiento. Velar por el cumplimiento de procedimientos internos y resolver incidencias del día a día. Colaborar con el equipo directivo en la implementación de mejoras en la gestión de la oficina. Dar apoyo en cuestiones informáticas básicas cuando sea necesario. Perfil que buscamos ✔ Experiencia previa en posiciones de recepción, administración de oficina o atención al cliente, preferiblemente en entornos profesionales. ✔ Buen manejo de herramientas ofimáticas y sistemas de gestión (teléfono, ordenador, impresoras, hojas de cálculo, bases de datos y programas específicos del sector legal). ✔ Nivel alto de inglés valorable. ✔ Persona organizada, proactiva, con capacidad analítica, orientación al cliente interno y excelentes habilidades de comunicación. ¿Qué ofrecemos? Incorporación a un despacho internacional de reconocido prestigio. Excelente ambiente de trabajo y equipo altamente colaborativo. Oficina ubicada en Barcelona. Horario: Lunes a jueves: 09:30 a 18:30. Viernes: 08:00 a 15:00. Paquete retributivo entre 24.000 € y 27.000 € brutos anuales. Si te interesa esta oportunidad, estaremos encantados de conocerte.

We’re Hiring: Customer Service Agent - Italian Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll be representing one of our clients dedicated to healthy feet. ✅ Your Mission Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently. Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media). Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions. Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. What We’re Looking For Fluency in both Italian and English. A passion for helping customers and a customer centric approach. Ability to deal with sensitive calls with empathy and understanding. Strong administrative skills with a keen eye for details. A strong professional and proactive approach to problem solving. What We Offer Start Date: ASAP. Contract: Fixed-Term 3 months (1 Month of Probation and possibility of extension). Full-Time: 39 hours per week. Working Hours: Monday to Friday from 9AM to 6PM (1 shorter day in the week) Salary: €18,711 gross per year. Working Model: Hybrid - 6 days per month in the office. Training: Monday to Friday from 9AM to 6PM. Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

Position Title: Customer Service Internship Location: Barcelona El Prat, Spain Hybrid: First month fully on-site (5 days per week); thereafter, 2 days in the office and 3 days working from home. Employment: Internship agreement – 6-month duration, with the possibility of a 6-month extension. Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: As the Customer Service & Order Processing Specialist , you’ll be part of our Service team. You’ll get to: Manage order entry activities related to parts orders and pricing with a high level of accuracy and attention to detail. Review, validate, and process warranty claims submitted by service partners in accordance with company guidelines. Support customer requests for technical assistance through the CRM platform, including both email and phone-based interactions. Oversee the order processing workflow to ensure timely and accurate fulfilment of customer and service partner requirements. Generate operational and service reports to provide insights into service performance and process efficiency. Collaborate with internal teams and external service partners to resolve order, warranty, and technical support issues effectively. Maintain accurate records and documentation within internal systems and CRM tools. Contribute to continuous improvement by supporting new methods, processes, and ways of working. The Person: You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. You also have: A secondary school degree. Good interpersonal skills, with the ability to communicate effectively in a multicultural team environment. A flexible approach and the ability to manage multiple tasks while adapting to changing priorities and new ways of working. A strong team-player mindset, with the ability to work effectively both remotely and in person. Good PC skills, particularly in Microsoft Office. Fluency in Spanish and Portuguese Basic English skills are considered an advantage. Previous experience in a customer service environment is an added value. Eligibility to complete the role under a scholarship agreement with the University. The Details: You’ll receive a competitive salary and a great benefits plan, including: Discounts on Stanley Black & Decker tools and other partner programs. And More: We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our digital learning portal. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

Description Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you! Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer Service Representative to join their team. In this role, you will be the friendly and knowledgeable first point of contact for customers across Europe. If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career! Key languages Bilingual proficiency of Dutch Full professional level of English Main responsibilities Be the First Point of Contact: Engage with customers via phone (80%), email, and chat, providing prompt and effective support Deliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the Dutch market Manage Customer Interactions: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system Stay Informed: Keep up-to-date with our company’s products to provide accurate and helpful information Core skills/experience Outstanding verbal and written skills that allow you to connect with customers clearly and effectively A warm, empathetic approach with a genuine passion for helping others A strong orientation towards customer satisfaction, with the ability to prioritize tasks effectively A good listener who excels in teamwork and enjoys working collaboratively What's on offer Competitive Salary Hybrid working model Ability to work remotely from Europe (1 month per year) Personal and professional growth opportunities Unlimited access to our online learning platform for continuous development Transportation allowance (after 6 months) Private medical insurance (after 6 months) Our recruitment process? Step 1: Interview with our Recruiter to get to know you better Step 2: Interview with the Team Lead of the company Step 3: Final interview in the office At Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin.

Experience The Power Of a Game-changing Career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Account Manager Executive, you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What You Will Do In This Role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Account Manager Executive on our team, you will: Focus on developing and closing opportunities with both new and existing customers, driving acquisition, retention, and growth across mid-sized accounts. Own the overall account strategy and sales execution. Systematically qualify customer potential and address whitespace opportunities across the full product portfolio. Collaborate closely with the Channel team (PBM, iPBM, Proximity) to align account strategies. Drive PC++ Sales (including Headsets, Displays, and Care Packs) as well as Print Transactional Sales. Lead the solution-building process and engage pooled central inside sales specialists and presales experts when needed. Identify and engage new contacts within assigned accounts, elevate relationships across the full portfolio, and manage structured communications based on strategic sequencing. Own opportunity identification, qualification, and management. Proactively hunt within low or no SOW accounts. Coordinate with in-market technical consultants to provide expert support when required. Support or lead project management efforts, own pricing discussions, ensure compliance with global pricing guidelines, and manage negotiations and sales closure with a focus on profitability. Support renewals and post-sales activities in partner-led opportunities, offering guidance on cross-sell and upsell strategies based on customer needs, and ensuring an outstanding customer experience. Your Qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix Is a Great Match If You Are proficient or bilingual in German with advanced English level Have proven ability to self-prospect via cold outreach using multiple contact tools. Are skilled in building strong relationships with decision-makers. Are capable of navigating complex organizations to identify expansion opportunities. Are experienced in leading meetings with IT and Procurement stakeholders. Have strong business acumen with the ability to develop long-term growth strategies. Have analytical mindset to identify key business challenges and propose actionable solutions. have ability to manage the end-to-end sales process for transactional and, in selected cases, contractual opportunities. Have 1–3 years of relevant industry sales experience. Enjoy working in a fast-paced, multicultural environment. Are passionate about technology, customer relationships, and business growth. Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s In It For You We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: Full-time, permanent contract, 39 hours/week: Monday to Friday 09:00 to 18:00 Base salary of 20,976 euros gross/year + up to 7,400 euros gross/year in bonus + private medical insurance Location at either our Barcelona or Valencia office, with hybrid work options available after 2 months. Full paid training about the company and the project you will be working on Career development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

About Us Mitte is a transformative B2B platform revolutionizing the parking and mobility industry. Our mission is to simplify the complex landscape for parking operators by acting as the integration and data standardization backbone that connects all industry stakeholders. We are the bridge connecting payment apps, hardware, and operators, much like "the Twilio for parking". We are looking for a foundational team member to build and own our client relationships, ensuring they achieve maximum value from our innovative platform. Role Overview The Customer Success / Account Manager (CS/AM) is a critical, client-facing role that serves as the central hub for our existing and prospective customers. You will be the primary point of contact responsible for building strong, long-lasting customer relationships, ensuring client satisfaction, and driving long-term value and retention. This is a hybrid role encompassing proactive customer success, reactive support triage, commercial account management, and sales pipeline development. You will be the "voice of the customer" within Mitte, providing essential feedback that directly shapes our product and services. Key Responsibilities Client Relationship & Account Management: Serve as the primary liaison and main point of contact for assigned clients, understanding their business goals and challenges to build strong, lasting relationships. Manage the commercial relationship for most accounts, including handling renewals, identifying upsell opportunities, and managing contracts. Conduct proactive check-ins to review product usage, share best practices, and ensure clients are realizing the full value of the platform. Onboarding & Customer Success: Lead and orchestrate the new client onboarding process, from the initial kick-off meeting to go-live, ensuring a smooth and efficient setup. Proactively guide clients on product adoption and feature utilization to help them achieve their desired outcomes and maximize their ROI. Sales Prospecting & Lead Nurturing: Research and identify potential leads and key accounts within target markets to support business growth. Conduct initial outreach to prospects via email, calls, and social media to introduce Mitte's value proposition. Qualify inbound and outbound leads based on strategic fit, budget, authority, and timeline. Nurture relationships with potential clients through consistent follow-up and value-driven communication. Coordinate with the sales team to ensure a smooth handoff of qualified leads and schedule discovery calls. Maintain accurate and detailed records of all lead interactions and status updates in the company CRM. Support & Issue Triage: Act as the first line of support and the first point of contact for all client requests and issues. Address and resolve issues directly when possible; for complex matters, perform initial triage and accurately route requests to the Product, Integrations, or Support (COO/Dev) teams. Log all client interactions and issues in our internal system (Linear) using structured templates to ensure clarity, context, and traceability. Client Feedback & Internal Advocacy: Systematically gather, structure, and translate client feedback, feature requests, and usage insights into actionable items for the Product team. Maintain and deliver a weekly "Voice of the Customer" summary to keep leadership aligned on client needs, recurring issues, and opportunities. Act as the communication hub between clients and internal teams, managing expectations and providing timely updates on request statuses. Documentation & Process Improvement: Develop and own client-facing documentation, such as user guides and best practice articles. Maintain an internal client wiki or account summary with key information like configurations, stakeholders, and recurring issues. Support Customer Inquiries & Issue Resolution: Responding to customer questions, troubleshooting problems, and resolving technical or operational issues in a timely manner. Complaint Management: Handling customer complaints with professionalism, identifying root causes, and ensuring satisfactory resolutions. Channel Activation & Management: Coordinating the activation and configuration of communication or integration channels Qualifications & Experience Proven experience in a client-facing role such as Customer Success, Account Management, or technical support, preferably within a B2B SaaS environment. Experience with sales development or lead generation activities, including prospecting, lead qualification, and CRM management. Exceptional communication, interpersonal, and relationship-building skills. A natural problem-solver with the ability to diagnose issues and perform effective triage between technical and non-technical teams. Highly organized and process-driven, with experience using ticketing or project management systems (e.g., Linear). Ability to act as a "translator," turning client feedback into clear, structured requirements for product and development teams. A proactive mindset focused on long-term client value, retention, and strategic growth. Reporting Structure You will report directly to the Chief Revenue Officer (CRO) or, in the interim, the CEO. You will work in close collaboration with the COO, Head of Product, and Head of Technology.

¡Hola! Estamos en búsqueda de un/a Account Manager para unirse a nuestro equipo de ventas en España. ✨ Si quieres formar parte del equipo,¡Te esperamos a partir de este septiembre 2026 ! Tu rol en Weekendesk Tu misión será impulsar las ventas y gestionar cuentas, siendo el principal punto de contacto para un portfolio de 200-250 hoteles . Tus principales responsabilidades: ✅ Gestión de Ventas: Negociar las mejores condiciones con los hoteles (disponibilidad, precios, producto, etc.). Colaboración: Trabajar estrechamente con otros departamentos para maximizar la visibilidad de los hoteles en nuestra plataforma. Análisis y Seguimiento: Garantizar la competitividad de tu portfolio y optimizar su rendimiento en el mercado. Estrategia y Crecimiento: Desarrollar planes de acción para mejorar ventas, aportar nuevas ideas y potenciar hoteles o regiones con menor rendimiento. Enfoque en el Cliente: Asegurar siempre las mejores ofertas y experiencias para nuestros clientes. Acerca de Ti Idiomas: Español y Catalán bilingüe (excelente expresión oral y escrita) + Inglés con nivel profesional. Habilidades comerciales: Apasionado/a por la negociación y la creación de acuerdos estratégicos. Orientación al cliente: Compromiso total con la gestión de cuentas y disposición para ir más allá por nuestros socios hoteleros. Mentalidad analítica: Cómodo/a trabajando con objetivos, con un enfoque basado en datos y resultados. Dinamismo y adaptabilidad: Acostumbrado/a a entornos ágiles, multitarea y en constante evolución. Experiencia en turismo: Un plus, pero estamos abiertos a talento de cualquier sector. Compensación y Beneficios✨ Rango salarial fijo + Bono mensual del 20%. Contrato indefinido con un período de prueba de 3 meses. Jornada completa de lunes a viernes, de 9:00 a 18:00, con 1 hora para comer + viernes rotativos (15:00/18:00). Descuento personal del 20 % en la web de Weekendesk. Bono de recomendación: ¡Trae a amigos talentosos y gana recompensas! Oficinas en el centro de Barcelona. Café, té y fruta disponibles en la oficina. Eventos internos: Afterworks & Pizza Day. Eventos anuales: Seminario de verano + Fiesta de Año Nuevo. Primeros pasos Contacto inicial con RRHH: Si tu perfil encaja con la oferta, nuestro equipo de RRHH te contactará por WhatsApp para agendar una primera llamada. Primera entrevista: Un miembro de nuestro equipo de selección evaluará tus habilidades, experiencia y encaje cultural con la empresa. Segunda entrevista: Si avanzas en el proceso, tendrás una entrevista más en profundidad con la responsable del equipo y otros miembros. Es posible que incluya un Business Case . Decisión final: Tras la segunda entrevista, el equipo de selección valorará a todos los candidato/as y tomará una decisión final. ✌️Si pasas todas las fases con éxito, ¡Serás la persona elegida! ¿Ready para la aventura? ¡Aplica hoy y no olvides visitar nuestra web para conocernos mejor!

Company Our client is a B2B platform revolutionizing the parking and mobility industry. They simplify the complex landscape for parking operators by connecting payment apps, hardware, and operators. Role Reporting to the Chief Revenue Officer (CRO) the Account Manager is a critical, client-facing role that serves as the central hub for our existing and prospective customers. You will be the primary point of contact responsible for building strong, long-lasting customer relationships, ensuring client satisfaction, and driving long-term value and retention. This is a hybrid role encompassing proactive customer success, reactive support triage, commercial account management, and sales pipeline development. You will be the "voice of the customer", providing essential feedback that directly shapes our product and services. Key Responsibilities Client Relationship & Account Management: Serve as the primary liaison and main point of contact for assigned clients, understanding their business goals and challenges to build strong, lasting relationships. Manage the commercial relationship for most accounts, including handling renewals, identifying upsell opportunities, and managing contracts. Conduct proactive check-ins to review product usage, share best practices, and ensure clients are realizing the full value of the platform. Onboarding & Customer Success: Lead and orchestrate the new client onboarding process, from the initial kick-off meeting to go-live, ensuring a smooth and efficient setup. Proactively guide clients on product adoption and feature utilization to help them achieve their desired outcomes and maximize their ROI. Sales Prospecting & Lead Nurturing: Research and identify potential leads and key accounts within target markets to support business growth. Conduct initial outreach to prospects via email, calls, and social media to introduce Mitte's value proposition. Qualify inbound and outbound leads based on strategic fit, budget, authority, and timeline. Nurture relationships with potential clients through consistent follow-up and value-driven communication. Coordinate with the sales team to ensure a smooth handoff of qualified leads and schedule discovery calls. Maintain accurate and detailed records of all lead interactions and status updates in the company CRM. Support & Issue Triage: Act as the first line of support and the first point of contact for all client requests and issues. Address and resolve issues directly when possible; for complex matters, perform initial triage and accurately route requests to the Product, Integrations, or Support (COO/Dev) teams. Log all client interactions and issues in our internal system (Linear) using structured templates to ensure clarity, context, and traceability. Client Feedback & Internal Advocacy: Systematically gather, structure, and translate client feedback, feature requests, and usage insights into actionable items for the Product team. Maintain and deliver a weekly "Voice of the Customer" summary to keep leadership aligned on client needs, recurring issues, and opportunities. Act as the communication hub between clients and internal teams, managing expectations and providing timely updates on request statuses. Documentation & Process Improvement: Develop and own client-facing documentation, such as user guides and best practice articles. Maintain an internal client wiki or account summary with key information like configurations, stakeholders, and recurring issues. Support Customer Inquiries & Issue Resolution: Responding to customer questions, troubleshooting problems, and resolving technical or operational issues in a timely manner. Complaint Management: Handling customer complaints with professionalism, identifying root causes, and ensuring satisfactory resolutions. Channel Activation & Management: Coordinating the activation and configuration of communication or integration channels Requirements: University Degree. Proven experience in a client-facing role such as Customer Success, Inside Sales, Account Management, or technical support, preferably within a B2B SaaS environment. Experience with sales development or lead generation activities, including prospecting, lead qualification, and CRM management. Exceptional communication, interpersonal, and relationship-building skills. A natural problem-solver with the ability to diagnose issues and perform effective triage between technical and non-technical teams. Highly organized and process-driven, with experience using ticketing or project management systems (e.g., Linear). Ability to act as a "translator," turning client feedback into clear, structured requirements for product and development teams. A proactive mindset focused on long-term client value, retention, and strategic growth.

Puesto: COMERCIAL / ACCOUNT MANAGER Área de Trabajo: Cataluña y Aragón En Kitazato | Dibimed , referente global y líder en la distribución de dispositivos médicos en el ámbito de la reproducción asistida, buscamos un/a profesional para responsabilizarse de la Gestión Comercial de nuestros clientes en Cataluña y Aragón. Tus desafíos principales: Expansión de negocio: Persona con clara vocación comercial y a resultados, para fortalecer nuestra posición en el mercado. Orientada a resultados y con un perfil analítico para conocer en profundidad cada cuenta e identificar nuevas oportunidades, diseñando estrategias, para aumentar nuestra presencia con diferentes familias, en nuestros clientes Gestión de Key Account: Trabajar de forma cercana con cada centro para fidelizar y construir relaciones a largo plazo, con directores de clínicas, directores médicos, ginecólogos, embriólogos y líderes de opinión (KOLs). Venta consultiva: Presentar nuestro catálogo de soluciones de vanguardia para ayudar a nuestros clientes de Cataluna y Aragón, demostrando un profundo conocimiento técnico del producto, para maximizar las ventas. Representación: Actuar como embajador de la marca participando en congresos nacionales e internacionales del sector cuando sea necesario ¿Qué buscamos en ti? Profesional con Titulación universitaria deseable , pero no imprescindible (requisito no excluyente). Con al menos 3 años de experiencia en ventas y gestión de clientes, idealmente en el sector de la Reproducción Asistida (IVF), dispositivos médicos y/o Salud/Biotech Habituada a concertar entrevistas comerciales, negociar para establecer acuerdos con clientes y hacer el seguimiento comercial correspondiente Orientado a resultados y con experiencia demostrada en el cumplimiento de objetivos de ventas ambiciosos Persona con excelentes habilidades de comunicación y de relación interpersonal , proactiva, orientada al cliente, organizada y resolutiva. Idiomas: Preferible bilingüe catalán/castellano , y con un buen nivel de inglés Manejo avanzado de Microsoft Office, Power BI y CRM Dynamics 365. Residencia en el Área de Barcelona y disponibilidad para viajar dentro de Cataluña y Aragón. ¿Qué ofrecemos? Incorporación a una compañía líder e innovadora en constante crecimiento global ; y con una cultura de trabajo colaborativa, orientada a la excelencia y a la mejora de los resultados clínicos Un paquete retributivo competitivo acorde a la experiencia aportada, incluyendo salario fijo, variable y beneficios sociales. La oportunidad de incorporarte a un equipo de ventas dinámico, internacional y altamente cualificado, donde tus ideas y aportaciones cuentan. Un puesto con gran potencial de crecimiento en el apasionante ámbito de la reproducción asistida humana.

Internship / Working Student Account Management DACH (Remote and/or Barcelona Office) Ready to make an impact from day one? Boost the scope of your working experience at Europe’s leading transactional platform for used machines and help scale a No.1 B2B business in a global billion-dollar market. Join GINDUMAC! GINDUMAC – Global Industrial Machinery Cluster - is an innovative, international grown-up in the used industrial machinery trading market. We are using a state-of-the-art online platform for global trading of industrial used machinery. Our international team is crafting the future of the used machinery trading market. Join our movement and be part of our growth journey! Responsibilities: • Supply/Sales lead generation and management • Community management of machinery sellers and buyers • Lead acquisition and segmentation projects • Account Management support in daily operations Skills & Requirements: • Hands-On Mentality! • Don’t be afraid of calling and talking to people you do not know! • Entrepreneurial spirit, high determination, and proactivity • Hard worker and willing to do the extra mile! • Profound communication skills (verbal and written) • Business-fluent German; advanced English skills • Ideally you have already work experience in b2b sales, in trading business or customer service Why you shouldn’t miss this: • Be part of a motivated young team in a highly professional business environment • Get the chance to prove yourself and grow into a higher role within the company • Be part of a strong growing company with a game changing platform in the industrial segment • Be part of a unique working culture built on a mix of grown-up & start-up culture • Flexible working hours • Space for own idea development within the business • Remote work option • Work from a cool office in the district of Poblenou / Barcelona We look forward to getting to know you. Please apply via LinkedIn or alternatively by email sending your CV to career@gindumac.com using the subject “Intern / Working Student - Account Management – DACH”.

¿Estás buscando un proyecto retador que te permita focalizarte en ventas, captando nuevos clientes de GGCC indistintamente de su sector, desarrollando negocio y potenciar tus dotes comerciales de forma autónoma y dinámica dentro del sector de los RRHH? Si te motiva abrir mercado, generar negocio y construir relaciones sólidas con grandes cuentas, ¡Este proyecto puede darte el espacio y la autonomía que estás buscando! En Synergie España tendrás la oportunidad de liderar la captación y desarrollo de nuevas cuentas a nivel nacional, dentro de un entorno que combina autonomía, estructura y visión a largo plazo en el sector de los servicios de Recursos Humanos. Por qué merece la pena este proyecto Autonomía comercial real Tendrás margen para diseñar tu estrategia, prospectar mercado y construir tu propia cartera de grandes cuentas. Impacto directo en negocio Trabajarás con clientes corporativos y participarás en decisiones comerciales relevantes que influyen en el crecimiento de la compañía. Venta transversal de servicios Podrás ofrecer soluciones completas de RRHH: Trabajo Temporal, Selección, Formación y Consultoría. Flexibilidad horaria Jornada de lunes a viernes de 9:00 a 14:00 y de 15:00 a 18:00 , con flexibilidad de entrada (08:30–09:30) y salida (17:30–18:30) . Además, tendrás opción de reorganizar horas y una tarde libre a la semana . Teletrabajo Posibilidad de trabajar desde casa 1 día a la semana , equilibrando actividad comercial y tareas de seguimiento. Vehículo de empresa incluido Dispondrás de coche de empresa , tarjeta Solred y parking, facilitando tu operativa diaria. Retribución con variable mensual Salario fijo + variable alineado con tu actividad comercial y resultados. Vacaciones flexibles Entre 28 y 31 días laborables , organizados con autonomía durante el año. Conciliación real Día libre por cumpleaños (incluso si cae en festivo o fin de semana), bono guardería y medidas incluidas en el Plan de Igualdad. Beneficios adicionales Ticket restaurante, seguro médico opcional y acceso a plataforma de descuentos desde el primer día. Estabilidad Contrato indefinido desde el inicio para construir proyecto a largo plazo Tu misión Serás responsable de captar y desarrollar Grandes Cuentas a nivel nacional , generando nuevas oportunidades de negocio y consolidando relaciones comerciales de valor. Tu trabajo tendrá impacto directo en el crecimiento de Synergie, posicionando sus servicios de RRHH en distintos sectores y clientes estratégicos. Cómo será tu día a día Abrirás mercado y generarás nuevas oportunidades con empresas de gran tamaño. Liderarás propuestas comerciales y procesos de licitación, desde la captación hasta el cierre. Analizarás mercado, competencia y rentabilidad para optimizar tu estrategia comercial. Qué te ayudará a tener éxito en esta posición Experiencia sólida en ventas B2B Te permitirá gestionar procesos comerciales complejos, interlocutores exigentes y desarrollar negocio con autonomía Contacto con grandes cuentas o sector RRHH Facilitará tu adaptación y te ayudará a identificar oportunidades con mayor rapidez. Capacidad para generar negocio desde cero Será clave para tener éxito en una posición donde la captación y el desarrollo son el eje central. Orientación a resultados con visión analítica Te ayudará a priorizar acciones, optimizar rentabilidad y tomar decisiones comerciales más eficaces. Comunicación y negociación Claves para generar confianza y construir relaciones comerciales sostenibles. Nivel de inglés B2 y Catalán C1 Necesario para interlocución puntual con determinados clientes o contextos. Base en Barcelona y movilidad Residencia en Barcelona o alrededores, carnet de conducir y disponibilidad para desplazamientos nacionales. ¿Te encaja este reto? Si te encuentras en un momento profesional en el que ya no te mueve solo tener un puesto comercial, sino asumir una posición donde realmente puedas influir en el negocio, trabajar con autonomía y contar con una estructura sólida , esta oportunidad encaja contigo. ¡Te esperamos!

The world needs innovations, and our team needs you! BASF is the world's leading chemical company #WeCreateChemistry and one of the best places to work and develop your career. We are looking for diverse, passionate, and creative talent who wants to make a difference. BASF Española S.L. markets more than 5,000 products to meet the needs of our customers and society across a wide variety of sectors. The chemical industry is changing; and so is BASF. Discover our new strategy: #WinningWays Do you want to boost your career to the next level and create chemistry with us? WHAT YOU WILL DOBy joining BASF’s Catalysts division, with exclusive focus on Fluid Catalytic Cracking (FCC) applications within refinery customers across Southern Europe and the Mediterranean region, you will be:Serving as the primary technical expert for FCC catalyst applications at customer sites.Providing hands-on technical support, including troubleshooting, unit optimization, and performance improvement.Conducting FCC technical evaluations, simulations, and modeling to support recommendations and proposals.Advising refinery operations and technical teams on catalyst selection, performance, and operational strategy.Owning full P&L responsibility for assigned FCC accounts (volume, margin, pricing, receivables).Developing and executing account strategies aligned with BASF’s FCC business objectives.Managing pricing, contract negotiations, and commercial terms with refinery customers.Delivering accurate sales forecasts and managing CRM tools for account planning.Identifying and capturing new FCC business opportunities within existing and new refinery accounts.Expanding account penetration through relationship mapping across technical and commercial stakeholders.Positioning BASF’s FCC catalyst portfolio to maximize market share in the region.Building strong relationships with refinery engineers, operations teams, and decision-makers.Acting as the interface between customers and internal BASF technical, R&D, and business teams.Representing BASF in customer meetings, technical reviews, and industry engagements.WHAT WE NEED FROM YOUUniversity degree (BSc, MSc or PhD) in Chemical Engineering, Chemistry, or related disciplines.Strong background (at least 5 years of experience) in refining with deep expertise in FCC operations and catalysts.Proven track record in a customer-facing FCC technical or commercial role with demonstrated success in pricing and contract negotiations.Ability to perform FCC process analysis, modeling, and technical evaluations.Familiarity with Southern Europe / Mediterranean refining landscape.Strong communication skills in English, both verbal and written. Knowledge on any Mediterranean language is a plus. Availability to travel ~30–50% of your working time.WHAT WE OFFERHealthy work environment: where your safety and health (both physical and mental) are always our priority.Attractive salary package: based on a fixed salary and a bonus based on performance.Flexible working model: you will be able to work remotely within the country and adjust your schedule.Flexible compensation plan: to take advantage of services such as Health Insurance, Childcare, Transportation Card, and Training, among others.Professional development: we promote continuous training and access to internal vacancies to keep growing at BASF.Investments for your future: with a Pension Plan, Accident Insurance, Life Insurance, and even the opportunity to participate in the Stock Program after one year in the company.Work-life balance measures: as well as financial assistance for the schooling of children.Sports sections: where you can connect with colleagues and play football, paddle, basketball, cycling, yoga, etc. And much more. HOW TO PARTICIPATE IN THE PROCESSSend your CV through the job offer so we can get to know each other. If your profile is a match, we will call you from the Spanish Talent Acquisition team in Germany (prefix +49) and support you throughout the process. With each step, you will be closer to meeting your future team! If you have any further questions about this process, please contact: talent-acquisition-spain@basf.com Please note that we will not be able to accept your resume via this email. MORE ABOUT BASFWe celebrate diversity and actively promote an inclusive work environment where every voice is heard, and every idea is valued, regardless of age, gender, marital status, ethnicity, religion, physical/mental condition, or sexual orientation. #BeYourself We are Creative, Open, Responsible and Entrepreneurial people. This are our values, they guide us and describe who we are and how we act. If you identify with them, BASF is the place for you! Diversity is our greatest strength!Become a part of our winning formula for success and develop the future with us - in a global team that embraces inclusion and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.

El sector de la restauración se mueve rápido, pero muchos restaurantes siguen perdiendo tiempo y dinero en la gestión de sus cobros. En honei lo cambiamos. Ayudamos a restaurantes de toda España a cobrar mejor y a entender su negocio, con una plataforma de pagos que se integra de forma nativa con los principales sistemas de TPV del mercado (Revo, Agora y más). Desde nuestros inicios hemos construido una plataforma que ya da servicio a cientos de clientes de restauración en España, con integraciones que automatizan la conciliación y dan visibilidad real sobre cada transacción. Somos un equipo joven, directo y con ganas de construir la mejor operación post-venta del sector. En honei creemos en resolver problemas de raíz, en el trabajo bien hecho y en mover cada cliente hacia adelante con foco y sin fricción. Nos impulsa la pasión por mejorar, automatizar y hacer que las cosas simplemente funcionen. ¿Qué harás en honei? • Gestionar y desarrollar una cartera de cuentas activas con foco en upsell y product fit., • Identificar qué producto de honei (Terminal, Bee Loyal, Order & Pay, Guest OS) resuelve una necesidad no cubierta en cada cliente, • Hacer seguimiento de la salud de cuenta y contribuir activamente a los objetivos de retención (churn)., • Colaborar con Soporte y Onboarding para detectar señales de expansión o riesgo., • Reportar avances de upsell y pipeline de forma recurrente. ¿Qué buscamos? • Experiencia previa mínima de 2 años account management, ventas consultivas o customer success con componente comercial., • Capacidad de mantener conversaciones de producto y para reportar product market fit al equipo., • Orientación a datos: capacidad de priorizar cuentas según impacto potencial., • Español y catalán nativos o bilingües; inglés valorable. Nice to have • Experiencia en el sector de la restauración u hostelería., • Conocimiento de sistemas de pago o herramientas de fidelización., • Experiencia previa en fintech, paytech o startups en fase de crecimiento. ¿Que ofrecemos? • 🚀 Momento clave: te incorporarás a una empresa en crecimiento en un rol con impacto directo y medible sobre el crecimiento de honei., • 💡Cartera de cuentas propia desde el primer día., • 📈Oportunidad de crecimiento alineado a la empresa., • 🎉 Cultura de equipo: afterworks, eventos y una forma de trabajar muy honei., • 🏢 Modalidad: Presencial / híbrida — 3 días en oficina y 2 en remoto., • 💰 Rango salarial: Up to 40K

The Customer Success / Account Manager (CS/AM) is a critical, client-facing role that serves as the central hub for our existing and prospective customers. Customer Inquiries & Issue Resolution: Responding to customer questions, troubleshooting problems, and resolving technical or operational issues

Job Requisition ID #26WD100399Position overviewAutodesk Customer Success is looking for highly motivated technical experts to help our customers optimize their product investment and achieve measurable business outcomes. We are looking for professionals with Architecture, Engineering, Construction and Operations (AECO) experience, supporting a broad range of technologies in large-scale enterprise environments. This person will work closely with medium and large enterprise customers worldwide. You will join the Proactive Support group within the Customer Technical Success team– a team that values professional development and rewards high performance. Technical Account Management owns the customer support experience and is responsible for ensuring customers run reliably and securely at scale through proactive technical governance and advisory.ResponsibilitiesEstablish and maintain working relationships with customers as technical point of contact, activities including customer interactions, internal alignment with Customer Success Manager (CSM) and Technical Adoption Specialist (TAS) in executing activities in customer success plans and ensuring best in class Customer Technical Success experiencePriority handling and escalation of critical issues and monitoring of service level complianceTechnical assistance and recommendations for Enterprise Customers based on data analyticsTaking a problem management approach, find opportunities for improvement initiativesPartner with customer’s IT and design groups to ensure successful and efficient installation, licensing, and performance of Autodesk cloud and desktop applicationsManage delivery of coaching sessions from the customer success plan to increase adoption and customer success planDelivering proactive customer engagement through regular support case reviews, assessment of software performance, and alignment of technical insights with customer objectivesResponsible for key event management (e.g. major upgrades)Engage strategically and provide Insights and technical health governanceMinimum Qualifications Bachelor's degree or equivalent experience in Architectural, Civil or Construction EngineeringMinimum 5 years' experience in using or supporting Autodesk AECO products (Autodesk Revit in particular) and cloud services (Autodesk Construction Cloud/Forma in particular) for large enterprise clients in a professional services roleStrong analytical skills and experience working and troubleshooting in enterprise environmentExpert knowledge in workflows and data exchangeExperience in delivering on presentationsAble to manage several projects at a time, setting the right prioritiesStrong communicator in French, Spanish and EnglishFluency in French, Spanish and English required, any other additional European language nice-to-havePreferred QualificationsStrong communicator and able to build relationships at all levels, taking initiativeAbility to present technical information to a live or virtual audienceTechnical consulting experience and/or technical project delivery experience with large, demanding clientsExperience in Autodesk Navisworks and/or Autodesk AutoCADLearn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!Salary transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Sales CareersWorking in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: BelongingWe take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: In-Person Onboarding and Identity VerificationThis role may require in-person onboarding and/or in-person ID verification.Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).SummaryLocation: EMEA - Spain - Barcelona - Tower B2; Madrid, ESPType: Full time

Ready to scale Europe’s leading B2B machinery platform? At GINDUMAC, we are shaping the global, billion-dollar used industrial machinery market. We are looking for a energetic, self-driven Account Manager to own and expand our footprint in the Germany, Austria, and Switzerland (DACH) region. If you thrive on high-energy sales, account management and relationship-building, and want to work with a dynamic international team based in Barcelona (Poblenou) with flexible remote options, this is your next big move. 🎯 Your Mission & Impact • Own the Deal Lifecycle: Procure high-quality used industrial machinery (CNC, sheet metal, injection molding, woodworking) across your dedicated DACH territory., • Convert Leads: Qualify and close inbound supply and sales leads, turning prospects into active transactions., • Grow Your Network: Manage and expand your personal portfolio of manufacturing companies, machinery dealers, and strategic partners., • Drive Strategy: Run market research to identify regional growth pockets and deploy action plans to boost machine acquisition. ⚡ What You Bring to the Table • Language Power: Native or bilingual German, with professional English skills., • The "Hunter" Mindset: A "no-fear" attitude toward picking up the phone, cold calling, and building relationships from scratch., • Relevant Track Record: 2+ years of experience in B2B sales, account management, or business development (industrial experience is a huge plus!)., • Extreme Ownership: High determination, proactivity, and a strong bias for action. This is an active sales role for builders who love closing deals, not just managing existing accounts! 🦾 Why GINDUMAC? • Work from the vibrant tech hub of Poblenou, Barcelona (minutes from the beach and city center!) and leverage our highly flexible remote work options., • Join a fast-growing scale-up where top performance is rewarded with uncapped earning potential, • You will learn the ins and outs of industrial B2B markets rapidly and further develop high-level negotiation skills from day one., • You thrive in a highly diverse, multilanguage environment with a wide variety of stakeholders from shop-floor machinery operators to high-level corporate executives and international partners., • High autonomy, flexible working hours, and a motivated international team. 👇 We are looking forward to getting to know you. Please apply via LinkedIn, or send us your application to using the subject “Account Manager - DACH”.

MissionThis role plays a key part in driving growth within the EMEA Auto Tiers segment by managing and developing key client relationships.The position focuses on supporting high-value accounts while identifying new business opportunities.It works closely with commercial, technical, and operational

Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilites We are looking for an exceptional German-speaking Customer Service Representative to join our multicultural Customer Service team in Barcelona! This is a complex role, which means you need to be organized, communicative and able to interact with different stakeholders (customers, logistics, manufacturing and service representatives). Your primary focus will be managing and processing sales quotations while taking ownership of the customer journey throughout the complete quote-to-cash process, ensuring a seamless experience from initial request through delivery and payment. • Managing customer service requests such as end-to-end order status management, for example:, • Order creation based on input from clients and field sales representatives, • Input and tracking of repair and calibration requests, • Managing product changes, exchanges, or returns, • Monitoring end-to-end order process status and ensuring timely closure, • Resolving questions related to invoicing requirements, contract administration, and lease management, • Interfacing with a variety of different parties, including customers, sales teams, logistics, manufacturing, and service technicians, to efficiently execute customer requests, • Resolving problems by applying established policies, procedures, and best practices while maintaining a customer-focused approach, • Determining and developing new or improved approaches to processes or tasks to enhance operational efficiency and customer satisfaction, • Exercising sound planning, prioritization, and judgment when managing customer requests and business priorities, • Solving a broad range of customer service challenges varying in scope and complexity while delivering high-quality outcomes Qualifications • Fluent in German and English (mandatory), • Minimum of 3 years of relevant experience in a complex, fast-paced customer service, order management, customer support, or sales support environment, • Positive, proactive, and customer-focused attitude, with a genuine commitment to delivering exceptional service and exceeding customer expectations, • Strong communication and interpersonal skills, with the ability to build trusted relationships with a wide range of internal and external stakeholders, • Excellent time management and organizational skills, with the ability to effectively manage multiple priorities in a dynamic environment, • Detail-oriented and process-driven mindset, ensuring data accuracy, operational excellence, and a high level of customer satisfaction, • Proven ability to proactively resolve complex issues while balancing customer needs and business objectives, • Thrive in a changing, international environment and enjoy transforming challenges into opportunities to deliver exceptional customer experiences

We are looking for an Account Manager to join the Academic and government Sales Team for West South and North EMEA. This role can be based in the Netherlands, London or Barcelona and report to the Director of Sales for West South and North EMEA.This is an amazing opportunity to manage all our existing Academia and Government revenue in the Netherlands, Belgium, Luxembourg and to generate new business from customers and prospectsWe would love to speak with you if you have experience with sales in A&G.About You – experience, education, skills, and accomplishments Bachelor's degree in a related field or equivalent combination of education and experience.At least 5 years of experience in government / Academic market sales (B2B)It would be great if you also had . . . Proficiency in Microsoft Office suite of products including Outlook, Word, Excel, PowerPoint, and related software relevant to the roleAdvanced degree in Library Science or related field.Experience using platforms such as Salesforce.com, Dynamics, HubSpot, Gainsight, etc.Experience with forecasting and reporting on key sales metrics.Fluency in additional languages such as Dutch or French is a plusWhat will you be doing in this role?Own the assigned territory and individual account plan coordination, working closely with product specialists, trainers, and renewal teams to develop an overall account plan to grow long term revenue.Influencing and motivating others in a matrixed sales organization to support and drive towards shared goals.Focusing on new and renewal business as part of expanding the company's footprint within the account; typically serves as primary point to engage client.Leading RFP coordination and development as needed; seeking opportunities to unite multiple RFP or current investments and collaborating with product specialists as appropriate.Managing full portfolio forecast (renewals and new business) including specialty products and content; works closely with product specialist and support teams to ensure forecast accuracy.Leading content demonstrations, engaging product specialists as appropriate for product-specific demonstrations.Managing the overall health of the account; coordinating routine checkpoints, handling business reviews, participating in new product roadmap discussions, and engaging in client meetings. Ensuring account plan is making progress and is aligned to other objectives in the account.Ensuring client satisfaction and issues are resolved; relying on product specialists to drive specialty product issues and working with colleagues in customer services and technical supportAbout the Team The Account manager will interact and work with a large team and will work cross-functionally with product sales managers, Renewal account manager, customer success consultant, presales consultant, regional marketing support, product managers and more. The teams you will be working with are located across the EMEA region.Hours of Work This is a full-time permanent position based in Netherlands. Also open to Barcelona, Spain.This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours. Some weekend attendance is required, typically for travel and industry/trade events.#LI-Remote #LI-HybridAt Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.SummaryLocation: Remote (233- Netherlands); R06-BarcelonaType: Full time

🚀 We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅Key Responsibilities • Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed., • Aim for first contact resolution to handle customer queries quickly and effectively., • Keep customer records updated with reasons for contact, solutions provided, and any other relevant information., • Foster positive interaction, • Follow policies and regulations for the Flemish market., • Offer feedback and insights on areas where you detect possible improvements., • Embody the values of both Via and Netzon. 🔍What We’re Looking For • Fluency in English and Flemish, • Customer-First Mindset: You love helping people and tailoring solutions for them., • Tech-Savvy: You are comfortable using a CRM system and working in a digital environment., • Organized & Motivated: Even when busy, you stay organized and keep delivering quality service., • Eligibility: Permit to work in Spain. 🎁 What We Offer • Start Date: ASAP., • Full-Time: 39 hours per week., • Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00., • Salary: €25,000 per year gross, • Working Model: Hybrid in Barcelona and Remote in Spain, • Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid)., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

¡En Optima Retail seguimos creciendo! 🚀🚀 En Optima Retail tenemos la misión de ofrecer el mejor servicio de calidad en el mantenimiento Retail a nivel mundial. Actualmente trabajamos en más de 70 países siendo expertos en Facility Management a través de la calidad respaldado por el prestigioso sello de certificación de procedimientos de Bureau Veritas. Buscamos a un/a KEY ACCOUNT MANAGER que quiera afrontar un emocionante reto profesional y crecer junto a un equipo dinámico. Si tienes sólidos conocimientos en ventas y hablas inglés con fluidez te animamos a qué sigas leyendo: ¿Qué harás en tu día a día? • Identificar y captar nuevos clientes., • Construir y mantener relaciones sólidas con los clientes., • Cumplir metas y objetivos de ventas., • Proporcionar un excelente servicio al cliente., • Colaborar con el equipo para desarrollar estrategias de ventas efectivas. Requisitos: • Imprescindible nivel de inglés nivel C1 demostrable., • Necesaria experiencia en dominio de plataformas informáticas CRM., • Residencia en la zona del Maresme o cerca., • Experiencia comprobada en ventas., • Valorable conocimiento de ventas en Retail., • Fuertes habilidades de comunicación y negociación., • Capacidad de aprendizaje y trabajo en equipo., • Personalidad proactiva, adaptable y dinámica. ¿Qué ofrecemos?: • Estabilidad laboral y posibilidad de crecimiento., • Descuento en seguro médico privado., • Jornada completa., • Buen ambiente laboral, con un equipo joven i dinámico. En Optima Retail tenemos un espacio de trabajo inclusivo donde valoramos la diversidad de todas las personas por igual. Por ello, tenemos el compromiso de estar a tu disposición para lo qué necesites. De este modo, te recomendamos que veas el siguiente vídeo para que nos conozcas un poco mejor la compañía y nos encantará saber de ti.