Trabajos Servicio al Cliente en BasauriCrear alertasJornada parcial

Grupo SaveFamily es una empresa especializada en la creación de smartwatches diseñados para mejorar la seguridad y el bienestar familiar. Sus dispositivos están enfocados en ofrecer funcionalidades de monitoreo y seguimiento para los más pequeños, personas mayores o cualquier miembro de la familia que necesite supervisión. Los smartwatches de SaveFamily incluyen características como localización GPS en tiempo real, alertas de emergencia, comunicación bidireccional, y monitoreo de la actividad física, todo con un diseño fácil de usar y enfocado en la seguridad familiar. Desde su constitución en 2018 no hemos parado de crecer, y más de 600.000 familias confían en nuestros productos. En SaveFamily estamos construyendo la próxima generación de nuestra plataforma tecnológica (IoT, apps móviles, backend escalable y servicios conectados). Buscamos una persona con visión técnica, capacidad de liderazgo y experiencia real construyendo productos de alto impacto. Funciones principales: • Atención a clientes en alemán a través de teléfono, correo electrónico y/o chat, • Resolución de consultas, incidencias y seguimiento de casos, • Registro y actualización de información en el sistema, • Garantizar una experiencia de atención eficiente y de calidad Requisitos: • Alemán fluido (oral y escrito), • Buenas habilidades de comunicación, • Experiencia previa en atención al cliente (valorable), • Manejo básico de herramientas informáticas, • Orientación al cliente y capacidad de resolución Ofrecemos: • Salario competitivo, • Formación inicial y continua, • Buen ambiente laboral, • Posibilidades de crecimiento profesional Si te ilusiona lo que lees y crees que tu perfil encaja con lo que buscamos, no dudes en enviarnos tu candidatura. Estamos deseando seguir viendo crecer Grupo SaveFamily junto con personas como tú. En Grupo SaveFamily estamos comprometidos con la igualdad de trato y oportunidades entre mujeres y hombres y abogamos por la diversidad como motor de éxito en nuestra Organización. Tu candidatura será, por tanto, evaluada única y exclusivamente en base a los requerimientos objetivos del puesto de trabajo; sin tener en consideración otros factores de ámbito personal tales como el género, orientación sexual, raza, religión, nacionalidad de origen, estado civil o responsabilidades familiares.

Nuestro cliente es una importante Multinacional del Sector Tecnológico, cuya actividad es comercialización de productos y servicios de Gestión Documental, Soluciones y Business Services enfocados a la mejora de productividad de sus clientes. Actualmente precisa la incorporación de un/a ACCOUNT MANAGER con ubicación en BILBAO quien se integrará dentro de un equipo consolidado y reportará directamente al Responsable de la división y cuya MISIÓN será la captación y fidelización de proyectos dentro de la Administración Pública de su zona de actuación. FUNCIONES: Captación e identificación de necesidades y oportunidades de colaboración con los distintos organismos. Seguimiento y análisis de licitaciones, preparación de documentación administrativa y técnica, coordinación interna para elaborar ofertas competitivas así como el seguimiento de adjudicaciones y recursos. Consecución de los objetivos marcados por la compañía. Reporte de la actividad comercial al Responsable de Ventas de la Delegación. SE OFRECE: Incorporación indefinida en una compañía líder en su sector con amplias oportunidades de negocio. Retribución compuesta de fijo + comisiones + beneficios sociales (seguro, clases de inglés,…) Oportunidades de desarrollo profesional. REQUISITOS: Buscamos perfiles que aporten experiencia comercial de al menos dos/tres años en la venta consultiva de productos o servicios tecnológicos en ADMINISTRACIÓN PÚBLICA (hardware, software, servicios o soluciones IT,…) Se valorarán perfiles comerciales orientados a la venta de servicios generales con experiencia en la captación y gestión de clientes en Administración Pública. Imprescindible carnet y coche propio. Imprescindible un buen manejo de herramientas de Microsoft Office: Excel, Power Point, Word, Outlook.

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

En Claire Joster somos especialistas en la selección de perfiles directivos y mandos intermedios para las principales áreas funcionales, con un valor añadido fundamental: la captación de talento, basada en valores y ajuste cultural de nuestros clientes y candidatos. Creemos en el talento único de cada persona y sabemos que la diversidad aporta valor a los equipos, impulsando organizaciones más innovadoras, creativas y eficientes. Por eso, como parte de Eurofirms Group, y de acuerdo con nuestra cultura People first, trabajamos para generar entornos laborales inclusivos en los que cada individuo pueda crecer y desarrollar su mejor versión. Asimismo, buscamos actuar como agentes de cambio para promover la igualdad de oportunidades en nuestro entorno, fomentando el respeto y apostando por la diversidad en todas sus formas. Seas como seas y sientas como sientas, en Claire Joster tendrás un sitio para brillar. Desde Claire Joster buscamos incorporar un/a Account Manager con base en Vizcaya y responsabilidad a nivel nacional para adquirir progresivamente el liderazgo y gestión de cuentas estratégicas en los canales Retail y Food Service. ¿Cuál será tu misión? • Gestionar y desarrollar una cartera de clientes clave a nivel nacional., • Negociar acuerdos comerciales con grandes cuentas del canal retail y Food Service., • Detectar nuevas oportunidades de negocio y crecimiento., • Diseñar e implementar estrategias comerciales orientadas a resultados., • Colaborar de forma transversal con diferentes áreas de la compañía para maximizar el potencial de cada cuenta. ¿Qué estamos buscando? • Experiencia comercial dentro del canal retail., • Capacidad para negociar e influir en interlocutores de alto nivel., • Visión estratégica junto con una clara orientación a la acción., • Perfil versátil, dinámico y orientado a objetivos., • Ambición profesional, iniciativa y voluntad de construir una carrera a largo plazo. ¿Qué te ofrecemos? • Proyecto estable y con visión de largo plazo., • Entorno dinámico y colaborativo donde podrás asumir progresivamente nuevas responsabilidades., • Oportunidad de crecimiento profesional real dentro de una compañía referente en su sector. Si te motiva asumir un papel clave en el desarrollo de grandes cuentas, contribuir directamente al crecimiento del negocio y formar parte de un proyecto sólido con recorrido, nos encantará conocerte.

Location: Catalonia/Levante Salary: Competitive + Bonus + Company Car Every Step Feels Different at Clarks For nearly 200 years, Clarks has been making shoes that move people forward. Today, we're investing in the next chapter of our wholesale business across Spain and Portugal. We're hiring an Account Managers to join our Spanish Wholesale team, covering: • Catalonia / Levante This is a home-based, field-focused roles with significant autonomy and the opportunity to make a real impact in a growing organisation. The Role As an Account Manager, you'll be responsible for developing and growing Clarks' wholesale business across Catalona / Levante. You'll manage existing retail customers, open new accounts, build long-term commercial relationships and act as a true ambassador for the Clarks brand. This is a hands-on field sales role. You'll spend much of your time visiting customers, presenting collections, identifying growth opportunities and ensuring retailers have the support they need to succeed. What You'll Be Doing • Managing and developing an assigned sales territory, • Building strong relationships with independent retailers and wholesale customers, • Identifying and securing new business opportunities, • Presenting seasonal collections and driving sell-in performance, • Negotiating commercial agreements and trading terms, • Supporting customers with product, merchandising and seasonal planning, • Monitoring sales, stock and commercial opportunities, • Working closely with internal teams to deliver an excellent customer experience, • Providing market insights and customer feedback to support future business decisions, • Planning and managing regular travel throughout Catalonia / Levante What We're Looking For You'll be a commercially driven sales professional who enjoys building relationships and developing business within Catalonia / Levante We're particularly interested in candidates who bring: • 5+ years of wholesale sales experience, • Experience within footwear, fashion or a related consumer goods sector, • Existing retailer relationships within their territory, • A strong track record of winning and growing business, • Excellent communication and negotiation skills, • The ability to work independently and manage your own territory, • Strong organisation and planning skills, • A full driving licence and willingness to travel extensively Language Requirements Spain Roles • Professional fluency in Spanish, • Business English preferred Exceptional commercial candidates with strong customer networks will be considered even if their English is not fluent. Catalonia / Levante Candidates should ideally be based in: • Barcelona, • Tarragona, • Lleida, • Girona, • Valencia, • Alicante Why Join Clarks? This is an exciting opportunity to join a growing Iberia team at a pivotal moment. You'll have the freedom to manage your territory, build customer relationships and play a key role in expanding one of the world's most recognised footwear brands. What We Offer • Competitive salary, • Performance-related bonus, • Company car, • Home-based working, • Opportunity to shape and grow the Clarks wholesale business within your territory, • Supportive international team environment Apply Now If you have wholesale sales experience, a strong network within your local market and a passion for building customer relationships, we'd love to hear from you. Clarks is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all suitably qualified candidates regardless of background.

About H3C H3C is an industry leader in the provision of Digital Solutions and is committed to becoming the most trusted partner of its customers in their quest for business innovation and digital transformation. We offer a full portfolio of Digital Infrastructure products, spanning computer, storage, networking, 5G, security and related domains, and provide a comprehensive one-stop digital platform that includes cloud computing, big data, artificial intelligence (AI), industrial internet, information security, intelligent connectivity, AI vision, and edge computing, as well as end-to-end technical services. We are also the exclusive provider of HPE® servers, storage and associated technical services in China. “Shaping the Digital Future for a Better Life” is the corporate vision of H3C. We aim to drive the development of the digital economy and, together with customers and partners, create a better life for all. Responsibilities: • Own full territory or account coverage across Public Sector and selected Enterprise customers, • Manage and grow assigned Named Accounts and develop H3C Brand, • Generate and manage a robust, qualified, and predictable sales pipeline, • Deliver quarterly and annual revenue targets, • Lead public tenders, framework-based projects, and complex commercial bids, • Build trusted relationships with C-level executives, senior decision-makers, and influencers, • Coordinate internal teams to deliver winning proposals (RFPs, RFIs, tenders, commercial offers), • Strengthen and activate the local and national partner ecosystem, • Negotiate commercial terms to achieve win-win, long-term relationshipss Requirements: • 8–10+ years of experience in ICT / IT infrastructure sales (Public Sector and/or Enterprise), • Proven success managing regional territories or strategic named accounts, • Strong background selling Networking, Servers, Storage, Virtualization, Cloud and/or AI solutions, • Solid understanding of public procurement and tender environments, • Established relationships with partners, system integrators, and distributors, • Strong executive communication, negotiation, and presentation skills, • Results-driven, autonomous, and execution-focused, • Spanish and English working proficiency What We Offer: • A fast-growing Spain market with strong business momentum, • A competitive full-stack portfolio (Network + Compute + Cloud + AI), • Existing operator and government frameworks to accelerate success, • A mature and expanding partner ecosystem (H3C SPIN), • An international, collaborative working environment, • Attractive compensation and commission structure, • Career growth opportunities in H3C’s priority markets globally

About H3C H3C is an industry leader in the provision of Digital Solutions and is committed to becoming the most trusted partner of its customers in their quest for business innovation and digital transformation. We offer a full portfolio of Digital Infrastructure products, spanning computer, storage, networking, 5G, security and related domains, and provide a comprehensive one-stop digital platform that includes cloud computing, big data, artificial intelligence (AI), industrial internet, information security, intelligent connectivity, AI vision, and edge computing, as well as end-to-end technical services. We are also the exclusive provider of HPE® servers, storage and associated technical services in China. “Shaping the Digital Future for a Better Life” is the corporate vision of H3C. We aim to drive the development of the digital economy and, together with customers and partners, create a better life for all. Responsibilities: • Own full territory or account coverage across Public Sector and selected Enterprise customers, • Manage and grow assigned Named Accounts and develop H3C Brand, • Generate and manage a robust, qualified, and predictable sales pipeline, • Deliver quarterly and annual revenue targets, • Lead public tenders, framework-based projects, and complex commercial bids, • Build trusted relationships with C-level executives, senior decision-makers, and influencers, • Coordinate internal teams to deliver winning proposals (RFPs, RFIs, tenders, commercial offers), • Strengthen and activate the local and national partner ecosystem, • Negotiate commercial terms to achieve win-win, long-term relationshipss Requirements: • 8–10+ years of experience in ICT / IT infrastructure sales (Public Sector and/or Enterprise), • Proven success managing regional territories or strategic named accounts, • Strong background selling Networking, Servers, Storage, Virtualization, Cloud and/or AI solutions, • Solid understanding of public procurement and tender environments, • Established relationships with partners, system integrators, and distributors, • Strong executive communication, negotiation, and presentation skills, • Results-driven, autonomous, and execution-focused, • Spanish and English working proficiency What We Offer: • A fast-growing Spain market with strong business momentum, • A competitive full-stack portfolio (Network + Compute + Cloud + AI), • Existing operator and government frameworks to accelerate success, • A mature and expanding partner ecosystem (H3C SPIN), • An international, collaborative working environment, • Attractive compensation and commission structure, • Career growth opportunities in H3C’s priority markets globally

Somos Métrica Consulting, una consultora de negocio, integración de sistemas, servicios y soluciones IT, comprometida con la Sociedad de la información y el desarrollo tecnológico, cuyos objetivos son un continuo crecimiento y convertirnos, para nuestros clientes, en un partner de negocio y tecnología cada día más sólido. Actualmente estamos en búsqueda de un/a Technical Account Manager para un importante proyecto en el Sector Tecnológico. ¿Qué buscamos? -Experiencia laboral de, al menos 5 años, ocupando el rol de Technical Account Manager. -Gestión y soporte avanzado de infraestructura. -Experiencia en tecnologías de almacenamiento empresarial. -Experiencia en Openshift. -Conocimientos de administración Linux. -Capacidad de gestión de clientes Enterprise. -Troubleshooting de infraestructura compleja. -Capacity Planning. -Performance Tuning. -Diseño de soluciones de almacenamiento. -Arquitecturas híbridas y Cloud. -Gestión financiera básica del contrato. -Seguimiento de consumo y forecast. -Coordinación de especialistas. -Gestión de riesgos. -Gestión de stakeholders. ¿Qué podemos ofrecerte? • Contrato indefinido., • Modalidad REMOTO., • Formación online en aquellas áreas que resulten de tu interés., • Jornada completa., • Salario valorable. ¿Crees que puedes encajar, y busca un proyecto nuevo?¡inscríbete y deja que te conozcamos!

About H3C H3C is an industry leader in the provision of Digital Solutions and is committed to becoming the most trusted partner of its customers in their quest for business innovation and digital transformation. We offer a full portfolio of Digital Infrastructure products, spanning computer, storage, networking, 5G, security and related domains, and provide a comprehensive one-stop digital platform that includes cloud computing, big data, artificial intelligence (AI), industrial internet, information security, intelligent connectivity, AI vision, and edge computing, as well as end-to-end technical services. We are also the exclusive provider of HPE® servers, storage and associated technical services in China. “Shaping the Digital Future for a Better Life” is the corporate vision of H3C. We aim to drive the development of the digital economy and, together with customers and partners, create a better life for all. Responsibilities: • Own full territory or account coverage across Public Sector and selected Enterprise customers, • Manage and grow assigned Named Accounts and develop H3C Brand, • Generate and manage a robust, qualified, and predictable sales pipeline, • Deliver quarterly and annual revenue targets, • Lead public tenders, framework-based projects, and complex commercial bids, • Build trusted relationships with C-level executives, senior decision-makers, and influencers, • Coordinate internal teams to deliver winning proposals (RFPs, RFIs, tenders, commercial offers), • Strengthen and activate the local and national partner ecosystem, • Negotiate commercial terms to achieve win-win, long-term relationshipss Requirements: • 8–10+ years of experience in ICT / IT infrastructure sales (Public Sector and/or Enterprise), • Proven success managing regional territories or strategic named accounts, • Strong background selling Networking, Servers, Storage, Virtualization, Cloud and/or AI solutions, • Solid understanding of public procurement and tender environments, • Established relationships with partners, system integrators, and distributors, • Strong executive communication, negotiation, and presentation skills, • Results-driven, autonomous, and execution-focused, • Spanish and English working proficiency What We Offer: • A fast-growing Spain market with strong business momentum, • A competitive full-stack portfolio (Network + Compute + Cloud + AI), • Existing operator and government frameworks to accelerate success, • A mature and expanding partner ecosystem (H3C SPIN), • An international, collaborative working environment, • Attractive compensation and commission structure, • Career growth opportunities in H3C’s priority markets globally

You will work independently to develop new business and strategic relationships with hotel groups, acting as a trusted advisor to senior hotel leadership while driving revenue growth. This role is designed for a hospitality professional with strong hotel operations experience who is ready to move in

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

En Claire Joster somos especialistas en la selección de perfiles directivos y mandos intermedios para las principales áreas funcionales, con un valor añadido fundamental: la captación de talento, basada en valores y ajuste cultural de nuestros clientes y candidatos. Creemos en el talento único de cada persona y sabemos que la diversidad aporta valor a los equipos, impulsando organizaciones más innovadoras, creativas y eficientes. Por eso, como parte de Eurofirms Group, y de acuerdo con nuestra cultura People first, trabajamos para generar entornos laborales inclusivos en los que cada individuo pueda crecer y desarrollar su mejor versión. Asimismo, buscamos actuar como agentes de cambio para promover la igualdad de oportunidades en nuestro entorno, fomentando el respeto y apostando por la diversidad en todas sus formas. Seas como seas y sientas como sientas, en Claire Joster tendrás un sitio para brillar. Desde Claire Joster buscamos incorporar un/a Account Manager con base en Vizcaya y responsabilidad a nivel nacional para adquirir progresivamente el liderazgo y gestión de cuentas estratégicas en los canales Retail y Food Service. ¿Cuál será tu misión? • Gestionar y desarrollar una cartera de clientes clave a nivel nacional., • Negociar acuerdos comerciales con grandes cuentas del canal retail y Food Service., • Detectar nuevas oportunidades de negocio y crecimiento., • Diseñar e implementar estrategias comerciales orientadas a resultados., • Colaborar de forma transversal con diferentes áreas de la compañía para maximizar el potencial de cada cuenta. ¿Qué estamos buscando? • Experiencia comercial dentro del canal retail., • Capacidad para negociar e influir en interlocutores de alto nivel., • Visión estratégica junto con una clara orientación a la acción., • Perfil versátil, dinámico y orientado a objetivos., • Ambición profesional, iniciativa y voluntad de construir una carrera a largo plazo. ¿Qué te ofrecemos? • Proyecto estable y con visión de largo plazo., • Entorno dinámico y colaborativo donde podrás asumir progresivamente nuevas responsabilidades., • Oportunidad de crecimiento profesional real dentro de una compañía referente en su sector. Si te motiva asumir un papel clave en el desarrollo de grandes cuentas, contribuir directamente al crecimiento del negocio y formar parte de un proyecto sólido con recorrido, nos encantará conocerte.

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

Location: Catalonia/Levante Salary: Competitive + Bonus + Company Car Every Step Feels Different at Clarks For nearly 200 years, Clarks has been making shoes that move people forward. Today, we're investing in the next chapter of our wholesale business across Spain and Portugal. We're hiring an Account Managers to join our Spanish Wholesale team, covering: • Catalonia / Levante This is a home-based, field-focused roles with significant autonomy and the opportunity to make a real impact in a growing organisation. The Role As an Account Manager, you'll be responsible for developing and growing Clarks' wholesale business across Catalona / Levante. You'll manage existing retail customers, open new accounts, build long-term commercial relationships and act as a true ambassador for the Clarks brand. This is a hands-on field sales role. You'll spend much of your time visiting customers, presenting collections, identifying growth opportunities and ensuring retailers have the support they need to succeed. What You'll Be Doing • Managing and developing an assigned sales territory, • Building strong relationships with independent retailers and wholesale customers, • Identifying and securing new business opportunities, • Presenting seasonal collections and driving sell-in performance, • Negotiating commercial agreements and trading terms, • Supporting customers with product, merchandising and seasonal planning, • Monitoring sales, stock and commercial opportunities, • Working closely with internal teams to deliver an excellent customer experience, • Providing market insights and customer feedback to support future business decisions, • Planning and managing regular travel throughout Catalonia / Levante What We're Looking For You'll be a commercially driven sales professional who enjoys building relationships and developing business within Catalonia / Levante We're particularly interested in candidates who bring: • 5+ years of wholesale sales experience, • Experience within footwear, fashion or a related consumer goods sector, • Existing retailer relationships within their territory, • A strong track record of winning and growing business, • Excellent communication and negotiation skills, • The ability to work independently and manage your own territory, • Strong organisation and planning skills, • A full driving licence and willingness to travel extensively Language Requirements Spain Roles • Professional fluency in Spanish, • Business English preferred Exceptional commercial candidates with strong customer networks will be considered even if their English is not fluent. Catalonia / Levante Candidates should ideally be based in: • Barcelona, • Tarragona, • Lleida, • Girona, • Valencia, • Alicante Why Join Clarks? This is an exciting opportunity to join a growing Iberia team at a pivotal moment. You'll have the freedom to manage your territory, build customer relationships and play a key role in expanding one of the world's most recognised footwear brands. What We Offer • Competitive salary, • Performance-related bonus, • Company car, • Home-based working, • Opportunity to shape and grow the Clarks wholesale business within your territory, • Supportive international team environment Apply Now If you have wholesale sales experience, a strong network within your local market and a passion for building customer relationships, we'd love to hear from you. Clarks is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all suitably qualified candidates regardless of background.

Somos Métrica Consulting, una consultora de negocio, integración de sistemas, servicios y soluciones IT, comprometida con la Sociedad de la información y el desarrollo tecnológico, cuyos objetivos son un continuo crecimiento y convertirnos, para nuestros clientes, en un partner de negocio y tecnología cada día más sólido. Actualmente estamos en búsqueda de un/a Technical Account Manager para un importante proyecto en el Sector Tecnológico. ¿Qué buscamos? -Experiencia laboral de, al menos 5 años, ocupando el rol de Technical Account Manager. -Gestión y soporte avanzado de infraestructura. -Experiencia en tecnologías de almacenamiento empresarial. -Experiencia en Openshift. -Conocimientos de administración Linux. -Capacidad de gestión de clientes Enterprise. -Troubleshooting de infraestructura compleja. -Capacity Planning. -Performance Tuning. -Diseño de soluciones de almacenamiento. -Arquitecturas híbridas y Cloud. -Gestión financiera básica del contrato. -Seguimiento de consumo y forecast. -Coordinación de especialistas. -Gestión de riesgos. -Gestión de stakeholders. ¿Qué podemos ofrecerte? • Contrato indefinido., • Modalidad REMOTO., • Formación online en aquellas áreas que resulten de tu interés., • Jornada completa., • Salario valorable. ¿Crees que puedes encajar, y busca un proyecto nuevo?¡inscríbete y deja que te conozcamos!

Somos Métrica Consulting, una consultora de negocio, integración de sistemas, servicios y soluciones IT, comprometida con la Sociedad de la información y el desarrollo tecnológico, cuyos objetivos son un continuo crecimiento y convertirnos, para nuestros clientes, en un partner de negocio y tecnología cada día más sólido. Actualmente estamos en búsqueda de un/a Technical Account Manager para un importante proyecto en el Sector Tecnológico. ¿Qué buscamos? -Experiencia laboral de, al menos 5 años, ocupando el rol de Technical Account Manager. -Gestión y soporte avanzado de infraestructura. -Experiencia en tecnologías de almacenamiento empresarial. -Experiencia en Openshift. -Conocimientos de administración Linux. -Capacidad de gestión de clientes Enterprise. -Troubleshooting de infraestructura compleja. -Capacity Planning. -Performance Tuning. -Diseño de soluciones de almacenamiento. -Arquitecturas híbridas y Cloud. -Gestión financiera básica del contrato. -Seguimiento de consumo y forecast. -Coordinación de especialistas. -Gestión de riesgos. -Gestión de stakeholders. ¿Qué podemos ofrecerte? • Contrato indefinido., • Modalidad REMOTO., • Formación online en aquellas áreas que resulten de tu interés., • Jornada completa., • Salario valorable. ¿Crees que puedes encajar, y busca un proyecto nuevo?¡inscríbete y deja que te conozcamos!

Company Overview Avantum Sky is a recruitment agency based in Vienna that specializes in the aviation industry. We have experience working with organizations involved in peacekeeping and humanitarian missions around the world. Our team helps companies find the right people for their aviation roles quickly and effectively. About the role We are recruiting on behalf of a top-tier helicopter operator working within the framework of international peacekeeping and humanitarian missions in Africa (Central African Republic, Chad, South Sudan). We're looking for a professional and adaptable Flight Attendant (airline and/or helicopter experience) who can adapt easily and wants to contribute to an important mission. Key Responsibilities • Ensure the safety, security, and comfort of passengers during helicopter operations, • Maintain effective communication with ground personnel at remote airfields, • Assist with flight-related documentation and onboard procedures, • Support and supervise the loading and unloading of luggage and essential cargo What We’re Looking For • A valid Flight Attendant license (EASA approved), • Minimum 30 hours of total flight time (with airlines or helicopters), • Fluency in English (written and spoken) — IELTS 6.0 / ICAO level preferred, • Additional language skills are a plus, • Physically fit and capable of working in demanding conditions What We Offer • Travel cost coverage to and from the training center, • Paid transportation to and from the deployment site, • Comfortable accommodation, • Medical coverage during training and business travel, • Full crew insurance for the duration of deployment, • Competitive salary with performance-based increases, • Annual paid vacation (28 calendar days, depending on assignment), • Recurrent training provided by the Company., • A unique opportunity to work in meaningful international missions About Us If you're an experienced Flight Attendant looking to take your skills to a new level while contributing to life-saving missions, we’d love to hear from you. Our team at Avantum Sky will provide full legal and logistical support throughout the hiring process. With partners across Europe and Africa, you’ll be joining a network of professionals making an impact around the globe. Ready to start your next adventure? Contact us today at

Location: Catalonia/Levante Salary: Competitive + Bonus + Company Car Every Step Feels Different at Clarks For nearly 200 years, Clarks has been making shoes that move people forward. Today, we're investing in the next chapter of our wholesale business across Spain and Portugal. We're hiring an Account Managers to join our Spanish Wholesale team, covering: • Catalonia / Levante This is a home-based, field-focused roles with significant autonomy and the opportunity to make a real impact in a growing organisation. The Role As an Account Manager, you'll be responsible for developing and growing Clarks' wholesale business across Catalona / Levante. You'll manage existing retail customers, open new accounts, build long-term commercial relationships and act as a true ambassador for the Clarks brand. This is a hands-on field sales role. You'll spend much of your time visiting customers, presenting collections, identifying growth opportunities and ensuring retailers have the support they need to succeed. What You'll Be Doing • Managing and developing an assigned sales territory, • Building strong relationships with independent retailers and wholesale customers, • Identifying and securing new business opportunities, • Presenting seasonal collections and driving sell-in performance, • Negotiating commercial agreements and trading terms, • Supporting customers with product, merchandising and seasonal planning, • Monitoring sales, stock and commercial opportunities, • Working closely with internal teams to deliver an excellent customer experience, • Providing market insights and customer feedback to support future business decisions, • Planning and managing regular travel throughout Catalonia / Levante What We're Looking For You'll be a commercially driven sales professional who enjoys building relationships and developing business within Catalonia / Levante We're particularly interested in candidates who bring: • 5+ years of wholesale sales experience, • Experience within footwear, fashion or a related consumer goods sector, • Existing retailer relationships within their territory, • A strong track record of winning and growing business, • Excellent communication and negotiation skills, • The ability to work independently and manage your own territory, • Strong organisation and planning skills, • A full driving licence and willingness to travel extensively Language Requirements Spain Roles • Professional fluency in Spanish, • Business English preferred Exceptional commercial candidates with strong customer networks will be considered even if their English is not fluent. Catalonia / Levante Candidates should ideally be based in: • Barcelona, • Tarragona, • Lleida, • Girona, • Valencia, • Alicante Why Join Clarks? This is an exciting opportunity to join a growing Iberia team at a pivotal moment. You'll have the freedom to manage your territory, build customer relationships and play a key role in expanding one of the world's most recognised footwear brands. What We Offer • Competitive salary, • Performance-related bonus, • Company car, • Home-based working, • Opportunity to shape and grow the Clarks wholesale business within your territory, • Supportive international team environment Apply Now If you have wholesale sales experience, a strong network within your local market and a passion for building customer relationships, we'd love to hear from you. Clarks is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all suitably qualified candidates regardless of background.

Asistencia y seguimiento del viajero: realizar el seguimiento para garantizar una experiencia de alta calidad, ofreciendo soluciones rápidas y efectivas a cualquier incidencia que pueda surgir antes, durante o después del viaje. Crecimiento y responsabilidades dentro de un proyecto líder: somos u

Proyección internacional y viajes: tendrás la oportunidad de viajar, conocer los destinos de primera mano y colaborar estrechamente con partners y clientes de todo el mundo. Crecimiento y responsabilidades dentro de un proyecto líder: somos un equipo pequeño pero líderes en nuestro sector. Expe

You will work independently to develop new business and strategic relationships with hotel groups, acting as a trusted advisor to senior hotel leadership while driving revenue growth. A minimum of 5 years’ experience in the hospitality industry, including experience in hotel management or senior s

You will work independently to develop new business and strategic relationships with hotel groups, acting as a trusted advisor to senior hotel leadership while driving revenue growth. This role is designed for a hospitality professional with strong hotel operations experience who is ready to move in

About Geely: Position Objective To lead and develop the Customer Relations function in Spain, ensuring regulatory compliance, manufacturer standards alignment, and the delivery of a premium end-to-end customer experience across the dealer network. The role is accountable for customer satisfaction (NPS/CSI), case resolution governance, retention strategy, and reputational risk mitigation in the Spanish market. Key Responsibilities 1. Customer Experience Strategy & Governance • Define and implement the CRM strategy for Spain in alignment with OEM global standards and local market requirements., • Establish and optimize customer case management platforms, workflows, escalation matrices, and SOPs., • Ensure consistent application of customer policies across all dealers and business partners., • Lead the localization of global customer experience programs for the Spanish market. 1. Regulatory & Compliance Management • Ensure full compliance with Spanish consumer protection legislation (Real Decreto Legislativo 1/2007), warranty obligations, and after-sales regulatory requirements., • Guarantee compliance with GDPR and Spanish data protection law (LOPDGDD) in all customer data handling processes., • Manage regulatory complaints, official claims (Hoja de Reclamaciones), and arbitration/consumer authority cases in coordination with the Legal Department., • Mitigate financial and reputational risks arising from escalated cases. 1. Customer Case & Escalation Management • Oversee the resolution of high-impact, sensitive or reputational-risk cases., • Develop structured escalation protocols between OEM, dealer network, and HQ., • Identify at-risk customers and implement retention or win-back strategies., • Monitor response time, resolution quality, and customer satisfaction performance metrics. 1. Dealer Network CRM Enablement • Provide CRM guidance, training and performance monitoring to the dealer network., • Audit dealer compliance with brand standards in customer communication and complaint handling., • Support dealer improvement plans based on CSI/NPS results and complaint analysis., • Ensure consistency in brand tone, messaging and premium service standards across all touchpoints. 1. Data Analytics & Business Intelligence • Analyze customer behavior trends, complaint root causes, and loyalty indicators to identify business improvement opportunities., • Translate customer insights into actionable strategies supporting Sales, After-Sales and Marketing., • Develop reporting dashboards covering:, • NPS / CSI, • Case volume & resolution KPIs, • Warranty-related complaints, • Regulatory risk exposure, • Provide structured reporting to management and HQ. 1. Customer Growth & Retention Programs • Develop outbound customer engagement campaigns linked to:, • Seasonal campaigns, • Sales initiatives, • Service promotions, • Recall or quality actions, • Collaborate cross-functionally (Sales, After-Sales, Marketing, Legal, Quality)., • Support customer lifecycle management initiatives to increase retention and repeat purchase. 1. Team Leadership & Culture • Build and lead a customer-centric team culture., • Set measurable KPIs and performance standards., • Coach and mentor team members to ensure premium service delivery., • Promote continuous improvement through KPI monitoring and structured feedback loops. 1. Risk & Cost Control • Monitor cost impact of goodwill, compensation cases, and customer programs., • Ensure structured decision-making framework balancing customer satisfaction and financial sustainability., • Identify systemic issues and drive corrective actions with relevant departments. 1. Additional Duties • Undertake other responsibilities reasonably required and aligned with the business development of the Company in Spain.

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you!.Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona.They are on th

About Geely: Position Objective To lead and develop the Customer Relations function in Spain, ensuring regulatory compliance, manufacturer standards alignment, and the delivery of a premium end-to-end customer experience across the dealer network. The role is accountable for customer satisfaction (NPS/CSI), case resolution governance, retention strategy, and reputational risk mitigation in the Spanish market. Key Responsibilities 1. Customer Experience Strategy & Governance • Define and implement the CRM strategy for Spain in alignment with OEM global standards and local market requirements., • Establish and optimize customer case management platforms, workflows, escalation matrices, and SOPs., • Ensure consistent application of customer policies across all dealers and business partners., • Lead the localization of global customer experience programs for the Spanish market. 1. Regulatory & Compliance Management • Ensure full compliance with Spanish consumer protection legislation (Real Decreto Legislativo 1/2007), warranty obligations, and after-sales regulatory requirements., • Guarantee compliance with GDPR and Spanish data protection law (LOPDGDD) in all customer data handling processes., • Manage regulatory complaints, official claims (Hoja de Reclamaciones), and arbitration/consumer authority cases in coordination with the Legal Department., • Mitigate financial and reputational risks arising from escalated cases. 1. Customer Case & Escalation Management • Oversee the resolution of high-impact, sensitive or reputational-risk cases., • Develop structured escalation protocols between OEM, dealer network, and HQ., • Identify at-risk customers and implement retention or win-back strategies., • Monitor response time, resolution quality, and customer satisfaction performance metrics. 1. Dealer Network CRM Enablement • Provide CRM guidance, training and performance monitoring to the dealer network., • Audit dealer compliance with brand standards in customer communication and complaint handling., • Support dealer improvement plans based on CSI/NPS results and complaint analysis., • Ensure consistency in brand tone, messaging and premium service standards across all touchpoints. 1. Data Analytics & Business Intelligence • Analyze customer behavior trends, complaint root causes, and loyalty indicators to identify business improvement opportunities., • Translate customer insights into actionable strategies supporting Sales, After-Sales and Marketing., • Develop reporting dashboards covering:, • NPS / CSI, • Case volume & resolution KPIs, • Warranty-related complaints, • Regulatory risk exposure, • Provide structured reporting to management and HQ. 1. Customer Growth & Retention Programs • Develop outbound customer engagement campaigns linked to:, • Seasonal campaigns, • Sales initiatives, • Service promotions, • Recall or quality actions, • Collaborate cross-functionally (Sales, After-Sales, Marketing, Legal, Quality)., • Support customer lifecycle management initiatives to increase retention and repeat purchase. 1. Team Leadership & Culture • Build and lead a customer-centric team culture., • Set measurable KPIs and performance standards., • Coach and mentor team members to ensure premium service delivery., • Promote continuous improvement through KPI monitoring and structured feedback loops. 1. Risk & Cost Control • Monitor cost impact of goodwill, compensation cases, and customer programs., • Ensure structured decision-making framework balancing customer satisfaction and financial sustainability., • Identify systemic issues and drive corrective actions with relevant departments. 1. Additional Duties • Undertake other responsibilities reasonably required and aligned with the business development of the Company in Spain.

El Grupo IAG7 Viajes está formado por más de 500 personas, dedicadas al sector de la distribución de viajes corporativos y vacacionales, hemos formado un equipo de personas comprometidas, socialmente responsables y profesionales; continuamos creciendo y queremos seguir incorporando talento a la o

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.The Customer Service Specialist (Road Freight) manages international road freight shipments across EU and non-EU co

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry.We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automo

🚀 We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅Key Responsibilities • Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed., • Aim for first contact resolution to handle customer queries quickly and effectively., • Keep customer records updated with reasons for contact, solutions provided, and any other relevant information., • Foster positive interaction, • Follow policies and regulations for the Flemish market., • Offer feedback and insights on areas where you detect possible improvements., • Embody the values of both Via and Netzon. 🔍What We’re Looking For • Fluency in English and Flemish, • Customer-First Mindset: You love helping people and tailoring solutions for them., • Tech-Savvy: You are comfortable using a CRM system and working in a digital environment., • Organized & Motivated: Even when busy, you stay organized and keep delivering quality service., • Eligibility: Permit to work in Spain. 🎁 What We Offer • Start Date: ASAP., • Full-Time: 39 hours per week., • Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00., • Salary: €25,000 per year gross, • Working Model: Hybrid in Barcelona and Remote in Spain, • Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid)., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

🚀 We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅Key Responsibilities • Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed., • Aim for first contact resolution to handle customer queries quickly and effectively., • Keep customer records updated with reasons for contact, solutions provided, and any other relevant information., • Foster positive interaction, • Follow policies and regulations for the Flemish market., • Offer feedback and insights on areas where you detect possible improvements., • Embody the values of both Via and Netzon. 🔍What We’re Looking For • Fluency in English and Flemish, • Customer-First Mindset: You love helping people and tailoring solutions for them., • Tech-Savvy: You are comfortable using a CRM system and working in a digital environment., • Organized & Motivated: Even when busy, you stay organized and keep delivering quality service., • Eligibility: Permit to work in Spain. 🎁 What We Offer • Start Date: ASAP., • Full-Time: 39 hours per week., • Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00., • Salary: €25,000 per year gross, • Working Model: Hybrid in Barcelona and Remote in Spain, • Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid)., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

El Grupo IAG7 Viajes está formado por más de 500 personas, dedicadas al sector de la distribución de viajes corporativos y vacacionales, hemos formado un equipo de personas comprometidas, socialmente responsables y profesionales; continuamos creciendo y queremos seguir incorporando talento a la organización. Buscamos para Marly Camino agencia de viajes boutique, parte del Grupo, reconocida y premiada en España, especializada en el Camino de Santiago y otras experiencias de peregrinación en España, Portugal e Italia, un responsable de Customer Service, posición clave dentro de la empresa. Responsabilidades • Responder diariamente emails y llamadas de clientes, • Resolver consultas sobre nuestros tours regulares y viajes personalizados, • Asistir a clientes potenciales en la organización de tours privados y experiencias a medida, • Diseñar propuestas e itinerarios utilizando nuestras plantillas, • Hacer seguimiento de leads y clientes potenciales, • Procesar pagos y generar facturas en nuestro sistema, • Crear y enviar documentos como itinerarios, confirmaciones de pago e invoices, • Mantener actualizada la información en nuestro software de reservas con extrema atención al detalle, • Apoyar al equipo y dirección en tareas administrativas y operativas, • Supervisar el correcto funcionamiento del área de Customer Service, • Ayudar a priorizar tareas y coordinar flujos de trabajo dentro del equipo, • Detectar oportunidades de mejora en procesos y organización El perfil que nos encanta tiene: • Capacidad de resolución y proactividad, • Empatía y orientación al cliente, • Nivel bilingüe en español e inglés, imprescindible, • Responsabilidad, compromiso y buena organización, • Capacidad tecnológica, aprendizaje y adaptación, • Capacidad de liderar equipos, • Disponibilidad para trabajar presencialmente en Madrid, • Experiencia previa en Customer Service, idealmente en la industria de viajes o turismo, • Conocimiento general de geografía de España, Portugal e Italia ¿Cómo es trabajar en IAG7 Viajes? • Estabilidad laboral: contrato indefinido, superado el período de prueba, y jornada completa, • .Participarás de un proyecto ilusionante y en crecimiento, trabajando en equipos comprometidos, • .En un buen ambiente dentro y fuera de la oficina: disfrutarás de afterworks…, asistencia a espectáculos de la mano de nuestros proveedores.… ¡y mucho más, porque no todo es trabajar, • !Cultura de diversidad, inclusión e igualdad de oportunidades, • .Beneficios exclusivos por ser parte del Grupo IAG7, descuentos en viajes para empleados y familiares y ventajas exclusivas con nuestros proveedores, • .Plan de bienestar para empleados (retribución flexible, medidas de conciliación…), • .Oficina bien comunicada en Madrid Si te interesa la oportunidad, por favor envíanos tu C V¡Nos encantará conocerte y qué te unas a nuestro equipo y proyecto !

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.The Customer Service Specialist (Road Freight) manages international road freight shipments across EU and non-EU co

About Geely: Position Objective To lead and develop the Customer Relations function in Spain, ensuring regulatory compliance, manufacturer standards alignment, and the delivery of a premium end-to-end customer experience across the dealer network. The role is accountable for customer satisfaction (NPS/CSI), case resolution governance, retention strategy, and reputational risk mitigation in the Spanish market. Key Responsibilities 1. Customer Experience Strategy & Governance • Define and implement the CRM strategy for Spain in alignment with OEM global standards and local market requirements., • Establish and optimize customer case management platforms, workflows, escalation matrices, and SOPs., • Ensure consistent application of customer policies across all dealers and business partners., • Lead the localization of global customer experience programs for the Spanish market. 1. Regulatory & Compliance Management • Ensure full compliance with Spanish consumer protection legislation (Real Decreto Legislativo 1/2007), warranty obligations, and after-sales regulatory requirements., • Guarantee compliance with GDPR and Spanish data protection law (LOPDGDD) in all customer data handling processes., • Manage regulatory complaints, official claims (Hoja de Reclamaciones), and arbitration/consumer authority cases in coordination with the Legal Department., • Mitigate financial and reputational risks arising from escalated cases. 1. Customer Case & Escalation Management • Oversee the resolution of high-impact, sensitive or reputational-risk cases., • Develop structured escalation protocols between OEM, dealer network, and HQ., • Identify at-risk customers and implement retention or win-back strategies., • Monitor response time, resolution quality, and customer satisfaction performance metrics. 1. Dealer Network CRM Enablement • Provide CRM guidance, training and performance monitoring to the dealer network., • Audit dealer compliance with brand standards in customer communication and complaint handling., • Support dealer improvement plans based on CSI/NPS results and complaint analysis., • Ensure consistency in brand tone, messaging and premium service standards across all touchpoints. 1. Data Analytics & Business Intelligence • Analyze customer behavior trends, complaint root causes, and loyalty indicators to identify business improvement opportunities., • Translate customer insights into actionable strategies supporting Sales, After-Sales and Marketing., • Develop reporting dashboards covering:, • NPS / CSI, • Case volume & resolution KPIs, • Warranty-related complaints, • Regulatory risk exposure, • Provide structured reporting to management and HQ. 1. Customer Growth & Retention Programs • Develop outbound customer engagement campaigns linked to:, • Seasonal campaigns, • Sales initiatives, • Service promotions, • Recall or quality actions, • Collaborate cross-functionally (Sales, After-Sales, Marketing, Legal, Quality)., • Support customer lifecycle management initiatives to increase retention and repeat purchase. 1. Team Leadership & Culture • Build and lead a customer-centric team culture., • Set measurable KPIs and performance standards., • Coach and mentor team members to ensure premium service delivery., • Promote continuous improvement through KPI monitoring and structured feedback loops. 1. Risk & Cost Control • Monitor cost impact of goodwill, compensation cases, and customer programs., • Ensure structured decision-making framework balancing customer satisfaction and financial sustainability., • Identify systemic issues and drive corrective actions with relevant departments. 1. Additional Duties • Undertake other responsibilities reasonably required and aligned with the business development of the Company in Spain.

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you!.Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona.They are on th

Únete a Flipco y participa en la transformación del sector del flex living.Será el primer punto de contacto con los clientes y será el/la responsable de garantizar una experiencia de bienvenida excepcional.Las funciones asociadas al puesto son:.Recibir a los huéspedes y ofrecer un ambiente cál

Elaborar informes de calidad del servicio, seguimiento de incidencias y otras métricas de atención al cliente. Donosti donde desempeñarás un papel clave ofreciendo una atención excelente a nuestros asegurados, tanto de forma presencial como telefónica. Se valorará especialmente la experiencia

Experiencia mínima de 2 años como jefe/a recepción, valorándose la experiencia en aparhoteles de mediano tamaño y en gestión de guest relations.

Se necesita recepcionista sólo con experiencia en clínica dental para trabajar en Vitoria a jornada completa.Agendas, cobros, atención al paciente.Jornada completa en turno partido de lunes a viernes.

Se necesita recepcionista sólo con experiencia en clínica dental para trabajar en Vitoria a jornada completa.Agendas, cobros, atención al paciente.Jornada completa en turno partido de lunes a viernes.

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

Seguimiento y análisis de licitaciones, preparación de documentación administrativa y técnica, coordinación interna para elaborar ofertas competitivas así como el seguimiento de adjudicaciones y recursos.

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

Elaborar informes de calidad del servicio, seguimiento de incidencias y otras métricas de atención al cliente. Se valorará especialmente la experiencia en seguros de salud, clínicas o centros médicos. Donosti donde desempeñarás un papel clave ofreciendo una atención excelente a nuestros aseg

Estamos buscando agentes de atención al cliente entusiastas y orientados al servicio para unirse a nuestro equipo!.Duración de contrato: 3 meses, prorrogable.Valoramos la capacidad de trabajar en equipo, las habilidades de comunicación verbal y escrita.La versatilidad y flexibilidad.Disponibilida

Estamos buscando agentes de atención al cliente entusiastas y orientados al servicio para unirse a nuestro equipo!.Duración de contrato: 3 meses, prorrogable.Valoramos la capacidad de trabajar en equipo, las habilidades de comunicación verbal y escrita.La versatilidad y flexibilidad.Disponibilida

Condiciones y ventajas exclusivas: salario acorde a tu experiencia y valía, flexibilidad horaria para facilitar la conciliación, además de descuentos y precios especiales en nuestros viajes para ti y tus familiares. Crecimiento y responsabilidades dentro de un proyecto líder: somos un equipo peq

El Grupo IAG7 Viajes está formado por más de 500 personas, dedicadas al sector de la distribución de viajes corporativos y vacacionales, hemos formado un equipo de personas comprometidas, socialmente responsables y profesionales; continuamos creciendo y queremos seguir incorporando talento a la organización. Buscamos para Marly Camino agencia de viajes boutique, parte del Grupo, reconocida y premiada en España, especializada en el Camino de Santiago y otras experiencias de peregrinación en España, Portugal e Italia, un responsable de Customer Service, posición clave dentro de la empresa. Responsabilidades • Responder diariamente emails y llamadas de clientes, • Resolver consultas sobre nuestros tours regulares y viajes personalizados, • Asistir a clientes potenciales en la organización de tours privados y experiencias a medida, • Diseñar propuestas e itinerarios utilizando nuestras plantillas, • Hacer seguimiento de leads y clientes potenciales, • Procesar pagos y generar facturas en nuestro sistema, • Crear y enviar documentos como itinerarios, confirmaciones de pago e invoices, • Mantener actualizada la información en nuestro software de reservas con extrema atención al detalle, • Apoyar al equipo y dirección en tareas administrativas y operativas, • Supervisar el correcto funcionamiento del área de Customer Service, • Ayudar a priorizar tareas y coordinar flujos de trabajo dentro del equipo, • Detectar oportunidades de mejora en procesos y organización El perfil que nos encanta tiene: • Capacidad de resolución y proactividad, • Empatía y orientación al cliente, • Nivel bilingüe en español e inglés, imprescindible, • Responsabilidad, compromiso y buena organización, • Capacidad tecnológica, aprendizaje y adaptación, • Capacidad de liderar equipos, • Disponibilidad para trabajar presencialmente en Madrid, • Experiencia previa en Customer Service, idealmente en la industria de viajes o turismo, • Conocimiento general de geografía de España, Portugal e Italia ¿Cómo es trabajar en IAG7 Viajes? • Estabilidad laboral: contrato indefinido, superado el período de prueba, y jornada completa, • .Participarás de un proyecto ilusionante y en crecimiento, trabajando en equipos comprometidos, • .En un buen ambiente dentro y fuera de la oficina: disfrutarás de afterworks…, asistencia a espectáculos de la mano de nuestros proveedores.… ¡y mucho más, porque no todo es trabajar, • !Cultura de diversidad, inclusión e igualdad de oportunidades, • .Beneficios exclusivos por ser parte del Grupo IAG7, descuentos en viajes para empleados y familiares y ventajas exclusivas con nuestros proveedores, • .Plan de bienestar para empleados (retribución flexible, medidas de conciliación…), • .Oficina bien comunicada en Madrid Si te interesa la oportunidad, por favor envíanos tu C V¡Nos encantará conocerte y qué te unas a nuestro equipo y proyecto !

Únete a Flipco y participa en la transformación del sector del flex living.Será el primer punto de contacto con los clientes y será el/la responsable de garantizar una experiencia de bienvenida excepcional.Las funciones asociadas al puesto son:.Recibir a los huéspedes y ofrecer un ambiente cál