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About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy Job Summary This role manages a portfolio of hotel partners to enhance product competitiveness, availability, and overall commercial performance. Working within a collaborative commercial team, the role drives supplier engagement, optimises contracting conditions, and uses data insights to prioritise actions and maximise revenue opportunities. Responsibilities • Renegotiate contracting conditions to optimise rates, availability, offers, and system accuracy, • Manage hotel supplier portfolio to improve product competitiveness and performance, • Use data and dashboards to prioritise actions and drive commercial outcomes, • Secure additional availability and offers directly from suppliers and ensure system loading, • Maintain proactive, day-to-day engagement with hotel partners, • Collaborate closely with Contracting Manager, sharing insights, strategies, and priorities, • Drive efficient ways of working across commercial processes Skills & Experience • Experience in contracting, commercial, or supplier management (hospitality/travel preferred), • Strong negotiation and influencing skills, • Data-driven mindset with ability to interpret performance insights, • Strong stakeholder management and communication skills, • Ability to manage multiple suppliers and priorities effectively, • Proactive, results-oriented approach with strong attention to detail At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference

En Auren Personas trabajamos desde la división de Selección & Executive Search y nos dedicamos a proporcionar servicios especializados de consultoría de Recursos Humanos. Actualmente estamos colaborando con una destacada empresa ubicada en Mallorca, que busca incorporar a su plantilla a una persona para el puesto de Call Center Manager Internacional. Acerca del Rol: La persona seleccionada será responsable de liderar de manera integral la operación de atención y venta telefónica a nivel nacional e internacional, actuando como una palanca estratégica para el crecimiento del negocio y la optimización de resultados. Entre sus funciones principales se incluyen: Definir e implementar la estrategia del canal de venta telefónica, alineada con los objetivos corporativos. Gestionar equipos de gran tamaño, coordinando responsables intermedios y estructuras deslocalizadas en distintos mercados europeos. Supervisar y optimizar los principales indicadores de negocio: ventas, conversión, productividad, calidad y satisfacción del cliente. Analizar el rendimiento económico del canal, promoviendo iniciativas para mejorar la eficiencia, el margen y el retorno de la inversión. Colaborar de forma transversal con áreas como marketing, producto, tecnología y operaciones para maximizar el impacto comercial. Impulsar el desarrollo del talento y la implementación de sistemas de incentivos. Liderar procesos de transformación e innovación dentro del entorno de contact center, incluyendo nuevas herramientas tecnológicas. Requisitos Formación universitaria. Experiencia consolidada en posiciones de liderazgo en entornos de atención y venta telefónica o contact center. Experiencia en gestión de equipos amplios. Conocimiento de métricas comerciales y gestión de P&L. Experiencia en entornos internacionales o multiculturales. Nivel medio-alto de inglés. Alta capacidad de liderazgo, orientación a resultados y toma de decisiones basada en datos. Habilidades de comunicación, influencia y gestión del cambio. Beneficios Contrato indefinido. Modelo híbrido de trabajo. Participación en un entorno internacional con impacto directo en el negocio. Posición estratégica con reporte directo a Dirección. Agradecemos tu aplicación e interés. ¡Esperamos conocer tu talento! En Auren Selección & Executive Search, ofrecemos un abanico global de soluciones de identificación, captación, selección y evaluación de talento. Brindamos servicios locales e internacionales para cualquier volumen. Contamos con equipos altamente especializados, más de 20 años de experiencia y probados casos de éxito.

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas.

About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy Job Summary This role manages a portfolio of hotel partners to enhance product competitiveness, availability, and overall commercial performance. Working within a collaborative commercial team, the role drives supplier engagement, optimises contracting conditions, and uses data insights to prioritise actions and maximise revenue opportunities. Responsibilities • Renegotiate contracting conditions to optimise rates, availability, offers, and system accuracy, • Manage hotel supplier portfolio to improve product competitiveness and performance, • Use data and dashboards to prioritise actions and drive commercial outcomes, • Secure additional availability and offers directly from suppliers and ensure system loading, • Maintain proactive, day-to-day engagement with hotel partners, • Collaborate closely with Contracting Manager, sharing insights, strategies, and priorities, • Drive efficient ways of working across commercial processes Skills & Experience • Experience in contracting, commercial, or supplier management (hospitality/travel preferred), • Strong negotiation and influencing skills, • Data-driven mindset with ability to interpret performance insights, • Strong stakeholder management and communication skills, • Ability to manage multiple suppliers and priorities effectively, • Proactive, results-oriented approach with strong attention to detail At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference

Full-time | Remote | US (EST) hours | $120k/yr To submit an application, please fill out the pre-interview form below. Any applications without this form filled out will not be reviewed. Pre-Interview Form: https://jabronicapital.typeform.com/JCAccountExec About Us We are a fast-growing media brand in the startup world that specializes in poking fun at the tech industry. (100M+ imp across portfolio | ~200k followers) On the back of that, we’ve built a world-class content agency. We help VCs, founders, and top tech executives build authority with funny or unique content on LinkedIn and X. Think interesting stories, hot takes, and shitposts. Our clients are backed by Sequoia, a16z, and other tier 1 firms and have raised anywhere between $5M to $1B+. Most agencies sell delivery trucks. We sell Ferraris. We make people famous, and our clients come to us because nobody else can do what we do. Right now our co-founder runs the client relationships himself. That doesn't scale, and it's the only thing standing between us and the next stage of this business. So we're hiring one person to take it over. The Role What you’ll actually do: • Own the relationship for 15+ clients, plus every account that closes after you start., • Know each client better than anyone else here does. What they care about, what they'd never say, who they're trying to impress, what they're actually building., • Run the weekly call for each client alongside our editor and writer. You drive it., • Be the last set of eyes on content before it reaches the client. Our writers make it funny, our editor makes sure it's good. You're the one who knows whether it's right for that specific client, and you send it back when it isn't., • Anticipate things before they ask. Clients shouldn't have to ask you twice, and often shouldn't have to ask once., • Handle everything commercial: renewals, scope, pricing conversations, expansion., • Watch account health and act on it. Slow approvals, a client who's gone quiet, or whatever signals you have and when they show up long before anyone complains., • Keep our editors and writers pointed in the right direction on every account. You won't be doing this alone. Every account has a writer and an editor already on it. You own the relationships, not the content machine itself. Our requirements: • You've been the person a client escalates to. Consulting, banking, agency account work, anywhere the client was yours and the standard was high., • You're culturally sophisticated. You actually follow tech. You understand venture capital, how deals work, what founders are worried about at 11pm. You can hold your own in a room with any of our clients., • You have high executive function. You run your own system without anyone checking on you. You reply fast. Nothing falls through. You were probably a straight-A student, and you're still that person., • People immediately like you. You read a room and adjust without thinking about it. You're warm, you're charming, and clients trust you because you're worth trusting. What we're not asking for: you don't need to be a writer. You'll never be asked to produce content. That's what our writers and editor are for. Where This Goes We're growing fast, and we need people who can lead with us. Every part of this business: account management, content, sales, is going to need a head, and accounts is the department that matters most. If you're excellent at this, that's you, and the ceiling is COO of this company. Tools You’ll Use • Google Docs + Notion, • Sheets + Airtable, • Slack + WhatsApp, • Whatever you already use to run your own day The Setup • $120k/year, • Remote. You can be based anywhere, but our client calls run Eastern and Pacific time, and you will need to work on their schedule., • Excellent communication How to Apply To submit an application, please fill out the pre-interview form below. Any applications without this form filled out will not be reviewed. Pre-Interview Form: https://jabronicapital.typeform.com/JCAccountExec 📩 Email:

nazaríes · Barcelona · Remoto Sobre nazaríes Somos nazaríes, una ingeniería tecnológica especializada en desarrollar soluciones de software que ayudan a las organizaciones a avanzar cuando la tecnología y la complejidad empiezan a convertirse en un freno. Trabajamos junto a nuestros clientes para desarrollar, evolucionar y acelerar sus proyectos tecnológicos, combinando conocimiento técnico, visión de negocio y capacidad de ejecución. Pero detrás de cada proyecto hay algo igual de importante: personas que necesitan sentirse escuchadas, acompañadas y bien atendidas. Y ahí es donde entra este puesto. ¿A quién buscamos? Buscamos una persona para incorporarse a nuestro equipo de Customer Support L1, siendo uno de los primeros puntos de contacto con nuestros clientes. Más que un perfil extremadamente técnico, buscamos a alguien con muy buenas habilidades de comunicación, resolutivo/a, paciente y con auténtica orientación al cliente. Alguien que sepa escuchar, hacer las preguntas adecuadas y transmitir tranquilidad cuando existe un problema. Y hay un requisito especialmente importante: debes poder comunicarte con total fluidez en catalán y español, ya que atenderás habitualmente a clientes en ambos idiomas. Este puesto puede encajarte si... • Te gusta trabajar con personas y ayudarles a resolver problemas., • Sabes mantener la calma y comunicarte con claridad, incluso cuando hay una incidencia., • Tienes iniciativa y no te limitas a trasladar un problema: intentas entenderlo y encontrar una solución., • Sabes cuándo seguir investigando y cuándo es necesario escalar una incidencia., • Eres organizado/a y haces seguimiento de los temas hasta que quedan resueltos., • Te interesa trabajar en un entorno tecnológico, aunque no tengas que ser desarrollador/a para hacerlo bien. ¿Qué harás en tu día a día? • Atender consultas, solicitudes e incidencias de clientes a través de email, ticketing y teléfono., • Entender y analizar cada situación para ofrecer una primera respuesta o solución., • Resolver incidencias de primer nivel y escalar aquellas que requieran la intervención de equipos L2/L3., • Mantener al cliente informado durante todo el proceso., • Hacer seguimiento de los tickets hasta su resolución., • Registrar correctamente incidencias, soluciones y aprendizajes., • Contribuir a mantener actualizada nuestra base interna de conocimiento., • Trabajar junto a equipos técnicos y de operaciones cuando sea necesario., • Cumplir los niveles de servicio establecidos para cada cliente. Lo que necesitamos Imprescindible • Catalán fluido (C1/C2)., • Español fluido/bilingüe., • Muy buenas habilidades de comunicación oral y escrita., • Orientación al cliente y capacidad para generar confianza., • Capacidad de escucha, empatía y resolución de problemas., • Organización y seguimiento de tareas e incidencias., • Autonomía e iniciativa para buscar soluciones., • Comodidad trabajando con herramientas y entornos digitales. Valoraremos experiencia previa en atención al cliente, customer support, helpdesk o soporte técnico, especialmente en empresas tecnológicas. Será un plus si además tienes... • Inglés B2 o superior., • Experiencia utilizando herramientas de ticketing como Jira, Zendesk, Freshdesk o similares., • Experiencia trabajando con productos SaaS, aplicaciones de software, ERP o CRM., • Conocimientos básicos sobre accesos, configuración de aplicaciones o resolución de incidencias técnicas., • Certificaciones como ITIL Foundation, CompTIA A+ o similares. No necesitas cumplir todos estos puntos para aplicar. Si tienes una buena orientación al cliente, dominas catalán y español y te interesa desarrollarte en soporte tecnológico, queremos conocerte. ¿Qué ofrecemos? • Contrato indefinido., • Trabajo en un entorno tecnológico, profesional y multicultural., • Un equipo con experiencia del que podrás aprender desde el primer día., • Todas las herramientas y recursos necesarios para desarrollar tu trabajo., • Seguro médico privado., • Cheques restaurante., • Hasta 29 días de vacaciones al año, en función de la antigüedad., • 24 y 31 de diciembre no laborables., • Formación online subvencionada entre un 50 % y un 100 %, incluyendo idiomas, AWS, Azure, Oracle y otras áreas., • Actividades y encuentros de equipo durante el año. ¿Te interesa? Si disfrutas hablando con clientes, resolviendo problemas y haciendo que una incidencia complicada termine convirtiéndose en una buena experiencia, nos encantará conocerte.

ASK DISCOVERY es una empresa dedicada a ofrecer experiencias de viaje personalizadas para personas viajeras de todo el mundo.Trabajamos de forma flexible y digital, aprovechando herramientas online para diseñar rutas, gestionar reservas y ofrecer asesoramiento experto.Valoramos la atención cercana

Avantum Sky is a recruitment agency based in Vienna that specializes in the aviation industry.We have experience working with organizations involved in peacekeeping and humanitarian missions around the world.Our team helps companies find the right people for their aviation roles quickly and effectiv

nazaríes · Barcelona · Remoto Sobre nazaríes Somos nazaríes, una ingeniería tecnológica especializada en desarrollar soluciones de software que ayudan a las organizaciones a avanzar cuando la tecnología y la complejidad empiezan a convertirse en un freno. Trabajamos junto a nuestros clientes para desarrollar, evolucionar y acelerar sus proyectos tecnológicos, combinando conocimiento técnico, visión de negocio y capacidad de ejecución. Pero detrás de cada proyecto hay algo igual de importante: personas que necesitan sentirse escuchadas, acompañadas y bien atendidas. Y ahí es donde entra este puesto. ¿A quién buscamos? Buscamos una persona para incorporarse a nuestro equipo de Customer Support L1, siendo uno de los primeros puntos de contacto con nuestros clientes. Más que un perfil extremadamente técnico, buscamos a alguien con muy buenas habilidades de comunicación, resolutivo/a, paciente y con auténtica orientación al cliente. Alguien que sepa escuchar, hacer las preguntas adecuadas y transmitir tranquilidad cuando existe un problema. Y hay un requisito especialmente importante: debes poder comunicarte con total fluidez en catalán y español, ya que atenderás habitualmente a clientes en ambos idiomas. Este puesto puede encajarte si... • Te gusta trabajar con personas y ayudarles a resolver problemas., • Sabes mantener la calma y comunicarte con claridad, incluso cuando hay una incidencia., • Tienes iniciativa y no te limitas a trasladar un problema: intentas entenderlo y encontrar una solución., • Sabes cuándo seguir investigando y cuándo es necesario escalar una incidencia., • Eres organizado/a y haces seguimiento de los temas hasta que quedan resueltos., • Te interesa trabajar en un entorno tecnológico, aunque no tengas que ser desarrollador/a para hacerlo bien. ¿Qué harás en tu día a día? • Atender consultas, solicitudes e incidencias de clientes a través de email, ticketing y teléfono., • Entender y analizar cada situación para ofrecer una primera respuesta o solución., • Resolver incidencias de primer nivel y escalar aquellas que requieran la intervención de equipos L2/L3., • Mantener al cliente informado durante todo el proceso., • Hacer seguimiento de los tickets hasta su resolución., • Registrar correctamente incidencias, soluciones y aprendizajes., • Contribuir a mantener actualizada nuestra base interna de conocimiento., • Trabajar junto a equipos técnicos y de operaciones cuando sea necesario., • Cumplir los niveles de servicio establecidos para cada cliente. Lo que necesitamos Imprescindible • Catalán fluido (C1/C2)., • Español fluido/bilingüe., • Muy buenas habilidades de comunicación oral y escrita., • Orientación al cliente y capacidad para generar confianza., • Capacidad de escucha, empatía y resolución de problemas., • Organización y seguimiento de tareas e incidencias., • Autonomía e iniciativa para buscar soluciones., • Comodidad trabajando con herramientas y entornos digitales. Valoraremos experiencia previa en atención al cliente, customer support, helpdesk o soporte técnico, especialmente en empresas tecnológicas. Será un plus si además tienes... • Inglés B2 o superior., • Experiencia utilizando herramientas de ticketing como Jira, Zendesk, Freshdesk o similares., • Experiencia trabajando con productos SaaS, aplicaciones de software, ERP o CRM., • Conocimientos básicos sobre accesos, configuración de aplicaciones o resolución de incidencias técnicas., • Certificaciones como ITIL Foundation, CompTIA A+ o similares. No necesitas cumplir todos estos puntos para aplicar. Si tienes una buena orientación al cliente, dominas catalán y español y te interesa desarrollarte en soporte tecnológico, queremos conocerte. ¿Qué ofrecemos? • Contrato indefinido., • Trabajo en un entorno tecnológico, profesional y multicultural., • Un equipo con experiencia del que podrás aprender desde el primer día., • Todas las herramientas y recursos necesarios para desarrollar tu trabajo., • Seguro médico privado., • Cheques restaurante., • Hasta 29 días de vacaciones al año, en función de la antigüedad., • 24 y 31 de diciembre no laborables., • Formación online subvencionada entre un 50 % y un 100 %, incluyendo idiomas, AWS, Azure, Oracle y otras áreas., • Actividades y encuentros de equipo durante el año. ¿Te interesa? Si disfrutas hablando con clientes, resolviendo problemas y haciendo que una incidencia complicada termine convirtiéndose en una buena experiencia, nos encantará conocerte.

Full-time | Remote | US (EST) hours | $120k/yr To submit an application, please fill out the pre-interview form below. Any applications without this form filled out will not be reviewed. Pre-Interview Form: https://jabronicapital.typeform.com/JCAccountExec About Us We are a fast-growing media brand in the startup world that specializes in poking fun at the tech industry. (100M+ imp across portfolio | ~200k followers) On the back of that, we’ve built a world-class content agency. We help VCs, founders, and top tech executives build authority with funny or unique content on LinkedIn and X. Think interesting stories, hot takes, and shitposts. Our clients are backed by Sequoia, a16z, and other tier 1 firms and have raised anywhere between $5M to $1B+. Most agencies sell delivery trucks. We sell Ferraris. We make people famous, and our clients come to us because nobody else can do what we do. Right now our co-founder runs the client relationships himself. That doesn't scale, and it's the only thing standing between us and the next stage of this business. So we're hiring one person to take it over. The Role What you’ll actually do: • Own the relationship for 15+ clients, plus every account that closes after you start., • Know each client better than anyone else here does. What they care about, what they'd never say, who they're trying to impress, what they're actually building., • Run the weekly call for each client alongside our editor and writer. You drive it., • Be the last set of eyes on content before it reaches the client. Our writers make it funny, our editor makes sure it's good. You're the one who knows whether it's right for that specific client, and you send it back when it isn't., • Anticipate things before they ask. Clients shouldn't have to ask you twice, and often shouldn't have to ask once., • Handle everything commercial: renewals, scope, pricing conversations, expansion., • Watch account health and act on it. Slow approvals, a client who's gone quiet, or whatever signals you have and when they show up long before anyone complains., • Keep our editors and writers pointed in the right direction on every account. You won't be doing this alone. Every account has a writer and an editor already on it. You own the relationships, not the content machine itself. Our requirements: • You've been the person a client escalates to. Consulting, banking, agency account work, anywhere the client was yours and the standard was high., • You're culturally sophisticated. You actually follow tech. You understand venture capital, how deals work, what founders are worried about at 11pm. You can hold your own in a room with any of our clients., • You have high executive function. You run your own system without anyone checking on you. You reply fast. Nothing falls through. You were probably a straight-A student, and you're still that person., • People immediately like you. You read a room and adjust without thinking about it. You're warm, you're charming, and clients trust you because you're worth trusting. What we're not asking for: you don't need to be a writer. You'll never be asked to produce content. That's what our writers and editor are for. Where This Goes We're growing fast, and we need people who can lead with us. Every part of this business: account management, content, sales, is going to need a head, and accounts is the department that matters most. If you're excellent at this, that's you, and the ceiling is COO of this company. Tools You’ll Use • Google Docs + Notion, • Sheets + Airtable, • Slack + WhatsApp, • Whatever you already use to run your own day The Setup • $120k/year, • Remote. You can be based anywhere, but our client calls run Eastern and Pacific time, and you will need to work on their schedule., • Excellent communication How to Apply To submit an application, please fill out the pre-interview form below. Any applications without this form filled out will not be reviewed. Pre-Interview Form: https://jabronicapital.typeform.com/JCAccountExec 📩 Email:

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas.

Avantum Sky is a recruitment agency based in Vienna that specializes in the aviation industry.We have experience working with organizations involved in peacekeeping and humanitarian missions around the world.Our team helps companies find the right people for their aviation roles quickly and effectiv

ASK DISCOVERY es una empresa dedicada a ofrecer experiencias de viaje personalizadas para personas viajeras de todo el mundo.Trabajamos de forma flexible y digital, aprovechando herramientas online para diseñar rutas, gestionar reservas y ofrecer asesoramiento experto.Valoramos la atención cercana

🚀 We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅Key Responsibilities • Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed., • Aim for first contact resolution to handle customer queries quickly and effectively., • Keep customer records updated with reasons for contact, solutions provided, and any other relevant information., • Foster positive interaction, • Follow policies and regulations for the Flemish market., • Offer feedback and insights on areas where you detect possible improvements., • Embody the values of both Via and Netzon. 🔍What We’re Looking For • Fluency in English and Flemish, • Customer-First Mindset: You love helping people and tailoring solutions for them., • Tech-Savvy: You are comfortable using a CRM system and working in a digital environment., • Organized & Motivated: Even when busy, you stay organized and keep delivering quality service., • Eligibility: Permit to work in Spain. 🎁 What We Offer • Start Date: ASAP., • Full-Time: 39 hours per week., • Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00., • Salary: €25,000 per year gross, • Working Model: Hybrid in Barcelona and Remote in Spain, • Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid)., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

Physically fit and capable of working in demanding conditions. Paid transportation to and from the deployment site. Full crew insurance for the duration of deployment.

You will work independently to develop new business and strategic relationships with hotel groups, acting as a trusted advisor to senior hotel leadership while driving revenue growth. A minimum of 5 years’ experience in the hospitality industry, including experience in hotel management or senior s

Full-time | Remote | US (EST) hours | $120k/yr.To submit an application, please fill out the pre-interview form below.Any applications without this form filled out will not be reviewed.Pre-Interview Form: https://jabronicapital.We are a fast-growing media brand in the startup world that specializes

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

🚀 We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅Key Responsibilities • Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed., • Aim for first contact resolution to handle customer queries quickly and effectively., • Keep customer records updated with reasons for contact, solutions provided, and any other relevant information., • Foster positive interaction, • Follow policies and regulations for the Flemish market., • Offer feedback and insights on areas where you detect possible improvements., • Embody the values of both Via and Netzon. 🔍What We’re Looking For • Fluency in English and Flemish, • Customer-First Mindset: You love helping people and tailoring solutions for them., • Tech-Savvy: You are comfortable using a CRM system and working in a digital environment., • Organized & Motivated: Even when busy, you stay organized and keep delivering quality service., • Eligibility: Permit to work in Spain. 🎁 What We Offer • Start Date: ASAP., • Full-Time: 39 hours per week., • Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00., • Salary: €25,000 per year gross, • Working Model: Hybrid in Barcelona and Remote in Spain, • Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid)., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

We are looking for an experienced Hotel Manager to lead the daily operation of the hotel and contribute to the continued success of the resort. The Hotel Manager is responsible for overseeing the day-to-day operation of the hotel, ensuring the highest standards of service, financial performance and

About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy Job Summary This role manages a portfolio of hotel partners to enhance product competitiveness, availability, and overall commercial performance. Working within a collaborative commercial team, the role drives supplier engagement, optimises contracting conditions, and uses data insights to prioritise actions and maximise revenue opportunities. Responsibilities • Renegotiate contracting conditions to optimise rates, availability, offers, and system accuracy, • Manage hotel supplier portfolio to improve product competitiveness and performance, • Use data and dashboards to prioritise actions and drive commercial outcomes, • Secure additional availability and offers directly from suppliers and ensure system loading, • Maintain proactive, day-to-day engagement with hotel partners, • Collaborate closely with Contracting Manager, sharing insights, strategies, and priorities, • Drive efficient ways of working across commercial processes Skills & Experience • Experience in contracting, commercial, or supplier management (hospitality/travel preferred), • Strong negotiation and influencing skills, • Data-driven mindset with ability to interpret performance insights, • Strong stakeholder management and communication skills, • Ability to manage multiple suppliers and priorities effectively, • Proactive, results-oriented approach with strong attention to detail At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas.

You will work independently to develop new business and strategic relationships with hotel groups, acting as a trusted advisor to senior hotel leadership while driving revenue growth. This role is designed for a hospitality professional with strong hotel operations experience who is ready to move in

Arabella Golf Resort Mallorca is seeking an experienced Hotel Manager to lead daily hotel operations and drive service excellence at Sheraton Mallorca Arabella Golf Hotel. The ideal candidate brings at least five years of senior hotel leadership, a commercial mindset and a passion for developing hig

You will work independently to develop new business and strategic relationships with hotel groups, acting as a trusted advisor to senior hotel leadership while driving revenue growth. This role is designed for a hospitality professional with strong hotel operations experience who is ready to move in

HBX Group, a global travel technology partner, seeks a skilled contracting professional to manage a portfolio of hotel partners.

🚀 We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅Key Responsibilities • Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed., • Aim for first contact resolution to handle customer queries quickly and effectively., • Keep customer records updated with reasons for contact, solutions provided, and any other relevant information., • Foster positive interaction, • Follow policies and regulations for the Flemish market., • Offer feedback and insights on areas where you detect possible improvements., • Embody the values of both Via and Netzon. 🔍What We’re Looking For • Fluency in English and Flemish, • Customer-First Mindset: You love helping people and tailoring solutions for them., • Tech-Savvy: You are comfortable using a CRM system and working in a digital environment., • Organized & Motivated: Even when busy, you stay organized and keep delivering quality service., • Eligibility: Permit to work in Spain. 🎁 What We Offer • Start Date: ASAP., • Full-Time: 39 hours per week., • Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00., • Salary: €25,000 per year gross, • Working Model: Hybrid in Barcelona and Remote in Spain, • Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid)., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

ASK DISCOVERY es una empresa dedicada a ofrecer experiencias de viaje personalizadas para personas viajeras de todo el mundo.Trabajamos de forma flexible y digital, aprovechando herramientas online para diseñar rutas, gestionar reservas y ofrecer asesoramiento experto.Valoramos la atención cercana

We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market.

En Iberostar estamos buscando incorporar. Palma de Mallorca; pero antes de saber más sobre la posición, creemos que es importante que sepas un poco sobre Iberostar Group:. Trabajamos para crear un lugar donde prosperar: cuidamos de las personas que forman parte de la familia Iberostar, impulsando

nazaríes · Barcelona · Remoto Sobre nazaríes Somos nazaríes, una ingeniería tecnológica especializada en desarrollar soluciones de software que ayudan a las organizaciones a avanzar cuando la tecnología y la complejidad empiezan a convertirse en un freno. Trabajamos junto a nuestros clientes para desarrollar, evolucionar y acelerar sus proyectos tecnológicos, combinando conocimiento técnico, visión de negocio y capacidad de ejecución. Pero detrás de cada proyecto hay algo igual de importante: personas que necesitan sentirse escuchadas, acompañadas y bien atendidas. Y ahí es donde entra este puesto. ¿A quién buscamos? Buscamos una persona para incorporarse a nuestro equipo de Customer Support L1, siendo uno de los primeros puntos de contacto con nuestros clientes. Más que un perfil extremadamente técnico, buscamos a alguien con muy buenas habilidades de comunicación, resolutivo/a, paciente y con auténtica orientación al cliente. Alguien que sepa escuchar, hacer las preguntas adecuadas y transmitir tranquilidad cuando existe un problema. Y hay un requisito especialmente importante: debes poder comunicarte con total fluidez en catalán y español, ya que atenderás habitualmente a clientes en ambos idiomas. Este puesto puede encajarte si... • Te gusta trabajar con personas y ayudarles a resolver problemas., • Sabes mantener la calma y comunicarte con claridad, incluso cuando hay una incidencia., • Tienes iniciativa y no te limitas a trasladar un problema: intentas entenderlo y encontrar una solución., • Sabes cuándo seguir investigando y cuándo es necesario escalar una incidencia., • Eres organizado/a y haces seguimiento de los temas hasta que quedan resueltos., • Te interesa trabajar en un entorno tecnológico, aunque no tengas que ser desarrollador/a para hacerlo bien. ¿Qué harás en tu día a día? • Atender consultas, solicitudes e incidencias de clientes a través de email, ticketing y teléfono., • Entender y analizar cada situación para ofrecer una primera respuesta o solución., • Resolver incidencias de primer nivel y escalar aquellas que requieran la intervención de equipos L2/L3., • Mantener al cliente informado durante todo el proceso., • Hacer seguimiento de los tickets hasta su resolución., • Registrar correctamente incidencias, soluciones y aprendizajes., • Contribuir a mantener actualizada nuestra base interna de conocimiento., • Trabajar junto a equipos técnicos y de operaciones cuando sea necesario., • Cumplir los niveles de servicio establecidos para cada cliente. Lo que necesitamos Imprescindible • Catalán fluido (C1/C2)., • Español fluido/bilingüe., • Muy buenas habilidades de comunicación oral y escrita., • Orientación al cliente y capacidad para generar confianza., • Capacidad de escucha, empatía y resolución de problemas., • Organización y seguimiento de tareas e incidencias., • Autonomía e iniciativa para buscar soluciones., • Comodidad trabajando con herramientas y entornos digitales. Valoraremos experiencia previa en atención al cliente, customer support, helpdesk o soporte técnico, especialmente en empresas tecnológicas. Será un plus si además tienes... • Inglés B2 o superior., • Experiencia utilizando herramientas de ticketing como Jira, Zendesk, Freshdesk o similares., • Experiencia trabajando con productos SaaS, aplicaciones de software, ERP o CRM., • Conocimientos básicos sobre accesos, configuración de aplicaciones o resolución de incidencias técnicas., • Certificaciones como ITIL Foundation, CompTIA A+ o similares. No necesitas cumplir todos estos puntos para aplicar. Si tienes una buena orientación al cliente, dominas catalán y español y te interesa desarrollarte en soporte tecnológico, queremos conocerte. ¿Qué ofrecemos? • Contrato indefinido., • Trabajo en un entorno tecnológico, profesional y multicultural., • Un equipo con experiencia del que podrás aprender desde el primer día., • Todas las herramientas y recursos necesarios para desarrollar tu trabajo., • Seguro médico privado., • Cheques restaurante., • Hasta 29 días de vacaciones al año, en función de la antigüedad., • 24 y 31 de diciembre no laborables., • Formación online subvencionada entre un 50 % y un 100 %, incluyendo idiomas, AWS, Azure, Oracle y otras áreas., • Actividades y encuentros de equipo durante el año. ¿Te interesa? Si disfrutas hablando con clientes, resolviendo problemas y haciendo que una incidencia complicada termine convirtiéndose en una buena experiencia, nos encantará conocerte.

Resumen:Buscamos un/a auxiliar de servicios en 40 horas semanales para una instalación pública en Palma de Mallorca. Responsabilidades:- Realizar tareas de limpieza y mantenimiento general de las instalaciones. Buen ambiente de trabajo en un entorno público.

Join our client's team in Lisbon as a Customer Service Representative, providing essential support to customers in German and English. This on‑site role offers the opportunity to work in a dynamic environment while ensuring high‑quality service delivery.What You'll Do- Provide customer support in German and English across various channels- Ensure high‑quality, accurate, and timely service delivery- Work within a dynamic, fast‑paced customer service environmentWhat You Bring- Proficiency in German and EnglishWork ScheduleRotative shifts, Monday to Sunday, between 07:00 and 23:00, with 2 rotative days off. Future shifts may extend to 24/7, Monday to Sunday, subject to client confirmation.Compensation & Benefits- Gross salary: €1,100/month (paid over 14 months)- Attendance bonus: €100, provided per 11 months- Relocation support provided- Accommodation from day 1 (280€ deducted from the salary) – studio for a single person close to the office with all utilities includedWork SetupOn‑site position, based in Lisbon.LocationLisbon, Portugal – a vibrant European capital known for its rich history, culture, and pleasant climate.Ready to build your customer service career in Lisbon? Apply now!#J-18808-Ljbffr

AI-native design visualization ecosystem company seeks a Technical Partner Account Manager for the European region to develop and expand partner relationships. Responsibilities include technical product demos, enablement workshops, and co-selling.

Gestión integral de operaciones de atención y venta telefónica a nivel nacional e internacional, liderando equipos, optimizando métricas de negocio y colaborando transversalmente para el crecimiento estratégico.

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas.Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo:¿Cuáles serán tus funciones?Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software.Crear y actualizar contenidos y manuales formativos para clientes.Maximizar la satisfacción y retención de nuestra base de clientes.Identificar riesgos de churn y desarrollar estrategias de retención y adopción.Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto.Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes.Mantener informados a los clientes sobre las novedades de producto y el roadmap.Programar y realizar QBRs.Realizar webinars y sesiones de formación que incrementen la adopción del producto.Identificar, generar y negociar propuestas de cross y upsell.Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas.Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes.Requisitos+1 años gestionando cuentas clave como Account Manager o Customer Success+1 año en SaaS / Software¿Qué ofrecemos?Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid.Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario. xhfqzwm 23 días de vacaciones al añoHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Company Overview Avantum Sky is a recruitment agency based in Vienna that specializes in the aviation industry. We have experience working with organizations involved in peacekeeping and humanitarian missions around the world. Our team helps companies find the right people for their aviation roles quickly and effectively. About the role We are recruiting on behalf of a top-tier helicopter operator working within the framework of international peacekeeping and humanitarian missions in Africa (Central African Republic, Chad, South Sudan). We're looking for a professional and adaptable Flight Attendant (airline and/or helicopter experience) who can adapt easily and wants to contribute to an important mission. Key Responsibilities Ensure the safety, security, and comfort of passengers during helicopter operations Maintain effective communication with ground personnel at remote airfields Assist with flight-related documentation and onboard procedures Support and supervise the loading and unloading of luggage and essential cargo What We’re Looking For A valid Flight Attendant license (EASA approved) Minimum 30 hours of total flight time (with airlines or helicopters) Fluency in English (written and spoken) — IELTS 6.0 / ICAO level preferred Additional language skills are a plus Physically fit and capable of working in demanding conditions What We Offer Travel cost coverage to and from the training center Paid transportation to and from the deployment site Comfortable accommodation Medical coverage during training and business travel Full crew insurance for the duration of deployment Competitive salary with performance-based increases Annual paid vacation (28 calendar days, depending on assignment) Recurrent training provided by the Company. A unique opportunity to work in meaningful international missions About Us If you're an experienced Flight Attendant looking to take your skills to a new level while contributing to life-saving missions, we’d love to hear from you. Our team at Avantum Sky will provide full legal and logistical support throughout the hiring process. With partners across Europe and Africa, you’ll be joining a network of professionals making an impact around the globe. Ready to start your next adventure? Contact us today at

🚀 Buscamos Especialista en Microsoft Dynamics 365 – Unified Service Desk (USD) En ReCodme (MoOngy Group) estamos ampliando nuestro equipo para un proyecto centrado en la evolución de una plataforma de agent desktop sobre Dynamics 365 Customer Service. 🔧 Qué harás: • Configuración y personalización de Dynamics 365 Customer Service, • Desarrollo de hosted controls, actions, events y toolbars en USD, • Integración de adaptadores CTI (telefonía) dentro de USD, • Desarrollo de controles con C# / .NET (WPF) y JavaScript, • Trabajo con USD SDK y APIs para extender la plataforma ✅ Buscamos a alguien con: • Experiencia sólida en Microsoft Dynamics 365 Customer Service, • Experiencia práctica en Unified Service Desk (hosted controls, actions, events, agent scripting), • Experiencia con adaptadores CTI, • Buen nivel de C# / .NET (WPF) y JavaScript, • Valorable: XAML, migración de USD a Omnichannel / Customer Service Workspace 📍 Entorno ágil (Scrum/Kanban), trabajo colaborativo con equipos de backend e integración. Si te apasiona el desarrollo sobre Dynamics 365 y quieres sumarte a un proyecto retador, ¡hablemos! Escríbeme por privado o envía tu CV. #Dynamics365 #UnifiedServiceDesk #USD #CTI #DotNET #WPF #CSharp #JavaScript #Empleo #ITJobs #ReCodme #MoOngyGroup

Account Optimization ManagerSkip to main content# Careers at HBX GroupAccount Optimization Manager page is loaded## Account Optimization ManagerApplylocations: Balitime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-00023573HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.## JOB DESCRIPTION:About UsHBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‐to‐reach, high‐value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy## Job SummaryThis role manages a portfolio of hotel partners to enhance product competitiveness, availability, and overall commercial performance. Working within a collaborative commercial team, the role drives supplier engagement, optimises contracting conditions, and uses data insights to prioritise actions and maximise revenue opportunities.## Responsibilities Renegotiate contracting conditions to optimise rates, availability, offers, and system accuracy Manage hotel supplier portfolio to improve product competitiveness and performance Use data and dashboards to prioritise actions and drive commercial outcomes Secure additional availability and offers directly from suppliers and ensure system loading Maintain proactive, day-to-day engagement with hotel partners Collaborate closely with Contracting Manager, sharing insights, strategies, and priorities* Drive efficient ways of working across commercial processes## ## Skills & Experience Experience in contracting, commercial, or supplier management (hospitality/travel preferred) Strong negotiation and influencing skills Data-driven mindset with ability to interpret performance insights Strong stakeholder management and communication skills Ability to manage multiple suppliers and priorities effectively Proactive, results-oriented approach with strong attention to detail*At HBX Group, we believe that diversity drives innovation and makes travel a force for good.We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment. Have the opportunity to build strong and lasting business relationships and friendships from around the world. Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.#J-18808-Ljbffr

Lighthouse Intelligence is seeking a Client Success Specialist who speaks German to help hoteliers optimize direct bookings and maximize value from our hospitality SaaS solutions.You will onboard, manage, nurture, and grow client relationships, using data-driven insights and cross-functional collaboration to drive success. Fluency in German and English is required, as is the legal right to work in Spain.#J-18808-Ljbffr

Client Success Specialist - German SpeakerOur Mission: Why Lighthouse?At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.Lighthouse Values: Our guiding lightWe are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment- Pursuit of greatness : We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail- Meaningful work matters : We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward- Elevate each other : We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goalsWe’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship?What you will doAs a Client Success Specialist, you'll play a pivotal role in our mission to help hoteliers optimize their direct booking strategies. You'll be responsible for onboarding, managing, nurturing and growing relationships with our existing clients, ensuring they receive the highest value from our solutions. As a trusted partner, you’ll use data-driven insights and proactive support to empower clients, driving their success and fostering long-term, meaningful partnerships.Where you will have impact- Manage the entire client lifecycle, from seamless onboarding and account setup to building long-term, impactful relationships that drive continuous success.- Leverage hotel performance data to provide actionable insights, empowering clients to make informed, data-driven decisions that optimize their direct bookings.- Collaborate closely with internal teams, including Sales, Product, Marketing and Technical teams to ensure a smooth and positive experience at every stage of the client journey.- Act as the voice of the customer, gathering valuable feedback and collaborating with product and technical teams to foster continuous improvement and innovation.- Identify and capitalize on upsell opportunities within your client portfolio, maximizing value and driving sustained revenue growth.- Contribute actively to team meetings, sharing best practices and collaborating to enhance the collective success of the team.- Excel in a fast-paced environment, effectively managing multiple client accounts with agility, efficiency, and a solutions-oriented mindset.About our teamOur Client Success team is made up of collaborative, strategically-minded experts with experience and passion for the tech and travel industries. We’re united by one common goal: boosting our clients' direct channel performance across key metrics such as revenue, conversion, bookings, reducing OTA dependency, among others. As trusted strategic consultants, we combine deep industry knowledge with a passion for innovative technology to deliver meaningful results. Our solutions and guidance are always backed by data-driven insights. Above all, every win for our clients is a win for us – we celebrate their success as if it were our own, working together to build lasting, impactful partnerships.What's in it for you?- Flexible working environment- Flexible time off: Autonomy to manage your work-life balance.- Alan Healthy benefits: 160€/month for food or nursery.- Payflow App: Access your earned salary in advance at no cost to you.- Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery.- Wellbeing support: Subsidized up to 80% ClassPass subscription.- Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents.- Collaborative team: High-bar, friendly, creative, and passionate colleagues.- Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.- Impactful work: Shape products relied on 85,000+ users worldwide.- Competitive compensation: Proactively maintained to value your work.- Referral bonuses: Earn rewards for bringing in new talent.Who you are- 2-3 years of direct experience in Account Management, Client Success, or similar client-facing roles within the travel or hospitality SaaS industry, with a proven track record of managing client relationships and identifying upsell opportunities with hotels.- Previous experience working with hospitality software or in a B2B hospitality SaaS environment is 100% required.- Native or advanced professional fluency in German and English is mandatory.- A customer-obsessed mindset with a proactive approach to delivering tailored solutions and helping clients achieve their goals, while fostering successful long-term relationships.- Strong communication and problem-solving skills, with the ability to build rapport easily and engage clients in consultative conversations.- Comfortable analyzing data and leveraging technology to deliver actionable insights and improve client outcomes.- Adaptable and resourceful, comfortable with evolving processes and taking on new challenges in a fast-paced work environment.- A genuine passion for the travel technology industry, with an eagerness to help hoteliers optimize their business and grow their direct bookings.- An interest in leveraging AI tools for efficiency, such as drafting emails, summarizing data, automating workflows and generating insights that support more effective decision-making is a plus.- Legal right to work in Spain.Diversity, equity, inclusion, and belongingThank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!#J-18808-Ljbffr

Gestionará cuentas clave, maximizando el uso de herramientas y la satisfacción del cliente. Realizará seguimiento, creará contenidos y buscará retención.

Vaillant Group busca un gestor de atención al cliente para la oficina de Palma de Mallorca. Se valoran dominio de castellano, catalán/mallorquín, inglés y alemán y compromiso con la calidad del servicio. Se encargará de confeccionar rutas eficientes para técnicos y gestionar la agenda de clie

🚀 We’re Hiring: Customer Service Agent (Taa S) - Flemish Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅Key Responsibilities Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed. Aim for first contact resolution to handle customer queries quickly and effectively. Keep customer records updated with reasons for contact, solutions provided, and any other relevant information. Foster positive interaction Follow policies and regulations for the Flemish market. Offer feedback and insights on areas where you detect possible improvements. Embody the values of both Via and Netzon. 🔍What We’re Looking For Fluency in English and Flemish Customer-First Mindset: You love helping people and tailoring solutions for them. Tech-Savvy: You are comfortable using a CRM system and working in a digital environment. Organized & Motivated: Even when busy, you stay organized and keep delivering quality service. Eligibility: Permit to work in Spain. 🎁 What We Offer Start Date: ASAP. Full-Time: 39 hours per week. Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. Salary: €25,000 per year gross Working Model: Hybrid in Barcelona and Remote in Spain Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. 👉 Start your career with us—apply now and become part of our growing team!

Elpuertodesantamaria busca un/a auxiliar de servicios para una instalación pública en Palma de Mallorca, 40 horas semanales. Si eres una persona responsable y organizada, esta puede ser tu oportunidad de aportar al buen funcionamiento y la seguridad del centro.Entre tus tareas estará la limpieza y mantenimiento, control de accesos, gestionar material, atención a visitantes y tareas administrativas básicas.#J-18808-Ljbffr

Resumen: Buscamos un/a auxiliar de servicios para un centro educativo en Calviá en jornada partida. Si eres una persona responsable y comprometida, y tienes experiencia en el sector de los servicios en entornos educativos, ¡este es tu puesto! Serás responsable del apoyo en la limpieza, mantenimiento y tareas administrativas del centro.Responsabilidades:- Realizar tareas de limpieza y mantenimiento en las instalaciones del centro educativo.- Apoyo en la organización de las aulas y otras dependencias.- Colaborar en el control de accesos y la seguridad del centro.- Ayudar en la gestión de materiales y recursos educativos.- Asegurarse de que las instalaciones estén siempre en condiciones óptimas para su uso.- Realizar tareas administrativas básicas si es necesario.Requisitos:- Experiencia previa en puestos similares en centros educativos (valorable).- Responsabilidad, organización y habilidades para trabajar en equipo.- Disponibilidad para trabajar en jornada partida en Calviá.- Actitud proactiva y disposición para ayudar en diversas tareas.Ofrecemos:- Contrato acorde a la jornada establecida.- Buen ambiente de trabajo en un entorno educativo.- Oportunidades de crecimiento dentro de la organización.Tu papel dentro del equipo en Profesiones, artes y oficios- Contribuir al ritmo del día a día con criterio y responsabilidad.- Colaborar con otras áreas para que todo fluya sin fricciones.- Seguir procedimientos claros y aportar orden en cada tarea.- Registrar avances y aprender de cada iteración.Lo que puedes ganar con este tipo de puesto- Experiencia tangible y competencias transferibles.- Rutinas profesionales que multiplican tu empleabilidad.- Acompañamiento inicial para asentarte con confianza.- Itinerario de crecimiento ligado a tu rendimiento.¿Podrías encajar aquí?- Te manejas bien con rutinas y priorización.- Comunicas de forma clara y respetuosa.- Te motiva aprender y mejorar cada semana.- Tienes disponibilidad real en Islas Baleares.#J-18808-Ljbffr

MISIÓN Atender todas las llegadas y salidas del cliente, así como las peticiones, solicitudes y reclamaciones, del huésped.FUNCIONES ESENCIALES •Recibir a cada cliente con un cálida bienvenida, sonrisa, contacto visual y usando el nombre del cliente.Realizar las gestiones relacionadas con la