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About the jobBring It On is creating the next generation of skill games.Siga leyendo para descubrir lo que necesitará para tener éxito en este puesto, incluyendo habilidades, cualificaciones y experiencia.We deliver games that people enjoy for many years while earning money by playing excellently! Skill is the most exciting category in the games industry that enjoys rapid growth and immense opportunities.In our culture, everyone has maximum impact, which means you will get the autonomy you deserve and the trust you yearn for. You will join a world-class team of support specialists to communicate with players, catering to their needs, charming them with your communications and communicating matters to the rest of the team.Team members come with vast experience and will be among the most positive, professional, engaged, and fun people you've worked with. They will expect to find the same in you.Are you ready to create awesomeness?ResponsibilitiesProvide daily support to our players via iMessage, Facebook Messenger, Intercom and emails.Develop an in-depth understanding of our game features, events, and player activities to deliver knowledgeable responses.Troubleshoot player issues and work closely with internal teams to resolve game-related problems.Maintain detailed documentation of player interactions and issues using our CRM.Act as the voice of our players, collecting their feedback and communicating it to relevant departments for continuous product improvement.Assist with onboarding new players, helping them learn the game and ensuring they understand our features.Identify playing patterns and player behavior through analytical tools, using insights to guide player interaction strategies.Collaborate with other teams to provide promotional offers and inform players about new game features and events.Develop guidelines and procedures for future support team membersRequirementsMinimum 4 years of experience in a customer support role, ideally in iGaming. Alternatively, similar experience in Quality Assurance in iGaming.Past experience in KYC, and working with payments processors.Exceptional verbal and written communication skills in English.Proficiency with CRM tools and experience documenting interactions.Strong empathy, with an ability to listen attentively and provide tailored solutions.Excellent time management skills and the ability to work flexible hours.Experience working in remote settings and self-driven to work independently.AdvantagesProficiency in additional languages (e.G., Spanish, Chinese) is a plus.Experience with analytics or proficiency in Excel is preferred.PerksAttractive salary that meets your expectationsStock options - when the company succeeds, you become richHome office budget - craft a top-notch environment to create wonders fromNo physical office - work from anywhere you want toEnjoy a culture focused on results and creating amazing player experiencesWe are an equal-opportunity employer and value diversity at our company. xhfqzwm We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.If you feel the above describes you perfectly - Apply now!

Naturalbrideboutique busca un Especialista en Marketing Digital, Redes Sociales y Embudos de Venta para impulsar la marca de vestidos de novia en Badalona. El candidato ideal tendrá experiencia en publicidad digital (Facebook/Google Ads), CRM y marketing automation, con habilidades de copywriting y

Manychat is a leading chat marketing platform, helping businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. ManyChat is a leading chat marketing platform that empowers businesses to automate sales and engagement across various messaging apps, trusted by ov

5 days ago Be among the first 25 applicants Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is seeking a Principal Software Engineer (Cloud) to join our Retail Solutions team in Spain, with Madrid or Barcelona being our preferred office locations, but we can offer some flexibility. Retail Solutions is a new kind of team within Oliver Wyman: an internal product startup that blends a strong engineering culture and an obsession for creating products that deliver the world’s biggest retail impact. Our suite of retail tools empowers merchandising teams to address complex analytical challenges and make the most important commercial decisions at the heart of every retailer: optimizing assortments, promotional programs, and pricing strategies. About the role The Retail Solutions engineering teams build and operate our Saa S products, enabled by our cloud Platform. The combination of our Platform together with common services, patterns and approaches, unlocks our ability to innovate and build new products and functionality, ultimately increasing our value proposition. We are looking for an experienced Engineer to join our Application-Enablement team, serving as the bridge between our Saa S product engineering and our Platform teams. This team leads some of our most innovative and cutting‑edge work such as the extraction of new common services and/or the creation of new products. This is a hands‑on role that requires a strong SW engineering and cloud engineering foundation. The role will also require solid collaboration and leadership skills. You will collaborate with our product teams as well as our Platform team, facilitating the work on initiatives that involve multiple of these teams. And since the Application‑Enablement team will often spearhead the adoption of new patterns, strategies and platform functionality, you will also have the leadership and organizational skills to see these adopted across our Engineering teams. You will be comfortable working with Retail’s leadership to develop and understand the organizational goals and priorities. You will feed these into the roadmap of the application‑enablement team, balancing short‑term impact and long‑term vision. Key Responsibilities Lead the design, development, and operation of new services and functionality added to our Saa S offering. Facilitate knowledge sharing and cross‑team collaboration across the Engineering organization, maximizing the impact of the application‑enablement team initiatives. Drive the roadmap of the application‑enablement team, in collaboration with Retail leadership and engineering teams, balancing short‑term impact with long‑term vision. Champion best practices in cloud architectures such as 12‑factor apps, observability, and others, to meet high availability, performance, security, and cost efficiency needs of our products and platform. Lead the adoption of solutions, patterns and strategies that improve efficiency and development experience across our Engineering organization. Evaluate and integrate existing or emerging cloud services and open‑source technologies to enhance our products and platform capabilities and maintain a competitive edge. Collaborate with security and compliance teams to embed policies and controls into our products and platform, ensuring adherence to organizational and regulatory standards. Foster a culture of continuous improvement, mentoring and leading engineering teams to deliver high‑quality solutions and operational excellence. Who we are looking for You’ll have a solid understanding of software, cloud and platform engineering fundamentals, an ability to deliver new solutions into production and a strong desire to learn, are key to succeeding in the role, rather than perfectly matching our stack. That said, these are the most important technical skills for the role: 7+ years of engineering experience overall, with at least 2‑3 years in a similar Principal SW Engineering or SW Architect roles. This is a hands‑on role; you should be comfortable writing code and building solutions. Experience designing and building distributed applications and architectures. You will be comfortable with different architectural styles and with concepts such as DDD, service‑mesh or data‑mesh. Experience building, deploying and operating applications in Kubernetes – we use AKS with a supporting range of tools like argo CD, argo‑workflows, helm, Dapr, and more. Familiarity with Dev Sec Ops, Infrastructure as Code and Git Ops patterns in order to manage cloud infrastructure. Ideally, you are familiar with Terraform. Familiarity with database engines such as Mongo DB or Postgre SQL Familiarity with large data and data warehouses/lakehouses, ideally with Databricks. Familiarity with Fin Ops concepts and processes. A strong understanding of software engineering best practices such as version control, CI/CD, automated testing, observability, and security. Relevant certifications such as Azure's Solutions Architect or Kubernetes’ CKA are a bonus but not required. Why Join Us Culture : We are large enough to organize ourselves around a line of four products, but small enough that we all know each other well. We are all team players first and foremost and that results in a strong and inclusive team culture. We are in this team because we love learning and improving how we do things, we love building stuff. Impact : Our team is growing fast to deliver on ambitious plans to bring our product suite to the largest retailers on the planet in collaboration with Oliver Wyman’s Consumer, Technology and Telecoms (CTT) practice. This is an opportunity to do something different than almost anywhere else: work in multi‑disciplinary teams to build great products, and at the same time see up close the real‑world impact you create. Ownership : You will get the autonomy, trust, and support to make decisions, take on responsibility, and drive our experience forward. Flat structure : Decision‑making is as transparent as we know how to make it. We don’t always get it right, but we get better every day. We do have different levels of experience and responsibility but in the day‑to‑day we all want to experience a flat structure without unnecessary hierarchy: a strong rationale beats arguments from authority every time. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - To learn more, please follow us on Facebook, Linked In or Twitter: Oliver Wyman. Marsh & Mc Lennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries Business Consulting and Services #J-18808-Ljbffr

The Social Media Specialist will be responsible for managing and growing COSMO's social media presence across global channels. What You'll Do Social Media Management Manage daily activity across COSMO's social media platforms, including LinkedIn, Instagram, Facebook, and other relevant

Naturalbrideboutique busca un Especialista en Marketing Digital, Redes Sociales y Embudos de Venta para impulsar la marca de vestidos de novia en Badalona. El candidato ideal tendrá experiencia en publicidad digital (Facebook/Google Ads), CRM y marketing automation, con habilidades de copywriting y