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¿Buscas estabilidad y un entorno internacional donde crecer profesionalmente? Desde Randstad estamos buscando un/a Customer Care con alemán, con energía, compromiso y orientación al cliente para unirse al equipo. Si tienes buen nivel de alemán y te motiva trabajar en proyectos a largo plazo dentro de una estructura sólida, ¡esta oportunidad es para ti! Nuestro cliente Nuestra empresa cliente es un grupo internacional líder en mediación de seguros y servicios financieros, con más de 3.500 millones de euros en primas gestionadas y más de 15 millones de contratos de seguros de vida. Con una trayectoria de más de 30 años en Francia y más de 15 años en el mercado ibérico, cuenta con presencia en varios países europeos como Italia, Alemania, Bélgica y Austria. La compañía ofrece una cobertura paneuropea y una sólida experiencia en toda la cadena de valor del sector asegurador, desde el diseño de productos hasta la gestión de siniestros, destacando por su conocimiento del mercado y su enfoque integral. Tus funciones • Atender llamadas entrantes ofreciendo información, soporte y asesoramiento a clientes., • Gestionar la apertura de nuevos siniestros de forma telefónica., • Apoyar en la organización y gestión de la documentación recibida., • Redactar y enviar comunicaciones a clientes (solicitudes, seguimiento y confirmaciones)., • Colaborar en diferentes tareas administrativas del día a día. Requisitos del puesto Formación: Ciclo Formativo Grado Superior Idiomas: Alemán: C2, Castellano: C1 Conocimientos: alto grado de orientación al cliente y ventas • Alemán nativo/bilingüe ( prueba oral y escrita), • Español/ Inglés avanzado, • Experiencia en atención al cliente y administración, • Buenas habilidades de comunicación Tus beneficios • Contrato indefinido desde inicio, • Calendario de festivos alemanes, • Jornada completa: De lunes a Jueves de 9h a 18h y viernes intensivos de 9 a 14h, • Teletrabajo en modalidad híbrida (pasado período de prueba), • Salario competitivo: 24.000 euros brutos anuales, • Incorporación inmediata ¿por qué con randstad? Randstad, tu mejor elección Trabajar con nosotros es poder elegir entre una amplísima variedad de ofertas de los mejores empleos y en las mejores empresas. Es elegir que te contraten con todas las garantías legales. Es poder firmar el contrato en remoto con todas las garantías y acceder a tu documentación de una manera rápida y sencilla, gracias a nuestra innovadora tecnología. Siempre cerca de ti, realizamos un seguimiento personalizado de tu incorporación para facilitarte la adaptación a tu nuevo puesto de trabajo. Y cómo queremos que sigas creciendo, contaremos contigo para futuras oportunidades de empleo. Elige trabajar con Randstad y te ayudaremos a encontrar ese empleo que mejor se adapta a ti. somos empleo sostenible La ambición de Randstad es ser la compañía de talento más equitativa y especializada del mundo. Ayudamos a las personas y a las organizaciones a desarrollar su verdadero potencial, buscando oportunidades que impulsen la sostenibilidad económica y prioricen el bienestar de las personas y el planeta. empleo inclusivo Nuestra convicción de que todas las personas, independientemente de su procedencia, tienen las mismas oportunidades de éxito se demuestra en nuestros procesos, donde promovemos la equidad laboral a través equipos diversos e inclusivos. compromiso NetZero Reforzamos nuestro compromiso ambiental para lograr la neutralidad de carbono en 2050 a través de la iniciativa Science Based Targets (SBTi).

Your Mission, Should You Choose to Accept It Membership is all about people. Finding the right ones, starting conversations and making sure they see the value of being part of the TSH community. As our Membership Growth Intern, you’ll support the team in growing our Membership in Barcelona. You’ll research local companies, communities and interesting profiles, help keep our CRM and pipeline up to date, and support outreach and Membership activations. You’ll get involved in different parts of the Growth process and work closely with the Membership team to find new opportunities and bring more people into the community. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Research companies, communities and interesting profiles across Barcelona Help build and update our Membership prospect list Keep our CRM and pipeline organised and up to date Track outreach, follow-ups, prospect status and next steps Support outreach to potential members and partners Help organise Membership events, activations and experiences Follow up with prospects and participants after activations Help the Membership team identify new opportunities to grow the community What You’ll Have You are currently enrolled at a university within the EU You are studying Hospitality, Business, Marketing, Sales or a related field You bring a positive, hands-on attitude and enjoy meeting new people You are organized and comfortable juggling different tasks throughout the day You enjoy both teamwork and taking initiative when needed You are fluent in Spanish and English. Extra languages are always a plus You are available for a full-time internship of 40 hours per week for 6 months You’re comfortable switching between tasks and figuring things out on the go What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future. The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth. Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Come reimagine hospitality with us as our new superhost of our Barcelona location! Your Mission Should You Choose To Accept It… As our Community Host / Front Office Host, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Barcelona-location will become a raving fan of TSH instantly! In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do You make sure everyone gets a warm welcome as soon as they walk in You’ll help our guests at our self-check-in kiosks (we have no reception desk) You'll help with managing new and existing bookings, all while providing the best service You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!) Who You Are You have a flexible, hands-on, motivated and positive approach You’re an octopus that loves to get your dexterity skills into action You have a background in hospitality, preferably in a hotel environment You love responsibility and handle stressful peak periods like a pro Fluent in English – Know any other languages? The more the merrier! Hard working, responsible and a “let’s do this!” mentality You’re a European citizen or legally allowed to work in Spain What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Your Mission, Should You Choose to Accept It You are the heartbeat of our coworking and member spaces, making sure every day runs like a dream for our community. This is a hands-on, on-the-ground role where you get to connect with everyone from local startups to global freelancers. You will be the go-to person at the front desk, keeping our spaces spotless, vibrant, and full of energy. Working closely with our local hub team, you will help build an inclusive vibe where people love to work and hang out. If you love variety, thrive outside the standard 9-to-5, and want to grow your career in a unique hospitality environment, we want to hear from you. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. This is a temporary contract until 31st December. What You’ll Do Run the coworking front desk, welcoming members, handling mail, and keeping office supplies fully stocked. Walk the floors regularly to keep our workspaces, meeting rooms, and amenities looking sharp and inviting. Team up with our facilities, cleaning, and food & beverage crews to sort out any space issues quickly. Chat with our members daily, building a warm, connected community and gathering their feedback to improve the space. Help members find the perfect TSH products and add-ons to match their work style. Invite and guide members to our community events based on what they love. Manage flexible shifts, including evenings and weekends, to support member events, tours, and space onboarding. What You’ll Have You bring a background in hospitality, ideally in coworking spaces, meetings, or events. You have a genuine passion for customer service and building connected communities. You love taking ownership of your space and handle busy, high-energy peak times like a pro. You are a natural problem solver who stays positive and motivated when things get busy. You have excellent communication skills and love chatting with both new faces and regulars. You speak and write fluently in English and Spanish. What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Your Mission, Should You Choose to Accept It Forget ticket lines and fussy plated dinners for guests because this role is all about the real heart of our house: our team. As our Staff Meal Chef de Partie, you get complete creative control over the most important table of the day. You will design, prep, and cook wholesome, delicious daily family meals that keep our entire crew fueled, happy, and energized. You are the culinary hero behind the scenes who turns lunch break into a daily highlight. We love big flavors, dietary creativity, and a genuine passion for good comfort food. Bring your love for feeding people and make our staff kitchen the favorite place to be. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Design and cook fresh, balanced daily meals for the entire team. Plan varied weekly menus that cater to different tastes and dietary needs. Manage your daily prep work and keep your station spotless. Track ingredients, handle orders, and keep food waste to a minimum. Maintain clean kitchen standards and routine hygiene checks in your area. Bring fresh ideas and comfort food classics to keep meal times exciting. What You’ll Have You have experience as a Chef de Partie or strong cook who loves feeding groups. You bring passion for creating varied, tasty, and nutritious high-volume meals. You have a creative mindset with a solid understanding of dietary preferences and allergens. You bring basic digital skills for logging kitchen safety checks and tracking stock. You have strong time management skills to hit meal times reliably every day. You bring a positive, welcoming attitude that makes team members look forward to lunch. You speak English and Spanish, with any additional languages being a bonus. What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future. The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change. The chance to learn and grow in your role with the potential for future growth. Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Your Mission, Should You Choose to Accept It You’re the seasoned culinary professional ready to be a part of and help drive two exciting new projects opening in The Social Hub Barcelona. Grandmother is an all day cafe serving serving sandwiches, baked goods and delicious meals inspired by everyone’s favourite Grandmother. The Clubhouse is the all-day heart of The Social Hub. A busy, social kitchen serving modern club classics from breakfast through to late night, built around quality produce, familiar dishes done properly, and a fast, friendly service culture. It’s a place where chefs cook food people genuinely want to eat, every day. You’ll oversee kitchen operations across multiple outlets and event spaces, ensuring every dish meets the highest quality standards and every service runs smoothly. Innovation is your middle name: you bring fresh ideas, seasonal inspiration, and a touch of daring to every plate while keeping operations efficient and commercially strong. You lead from the front, coaching your team to grow, collaborate, and perform at their best. Reporting to the Executive Chef and working closely with the Director of F&B and Regional Head Chef, you play a key role in maintaining quality, driving culinary innovation, and achieving operational and financial targets. Your mission is simple: create a kitchen that guests love, and teams are proud to be part of. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Lead and inspire the kitchen team to deliver memorable dining experiences across all outlets and event operations. Design and continuously evolve menus in collaboration with the Regional Head Chef and F&B leadership. Oversee day-to-day kitchen operations, ensuring quality, consistency, and efficient service delivery. Implement and maintain strong kitchen systems for prep, workflow, hygiene, and inventory control. Manage staffing schedules and team development to ensure productivity and team wellbeing. Control food costs, labor, and inventory while maintaining menu quality and guest satisfaction. Implement waste reduction initiatives and track food waste to improve sustainability and efficiency. Build and maintain strong relationships with suppliers to ensure fresh, local, and sustainable sourcing. Work closely with events and F&B teams to ensure seamless execution of catering and special events. Engage with guests when possible, gathering feedback and continuously improving culinary experiences. What You’ll Have Minimum 3 years’ experience as Head Chef or Senior Sous Chef with full responsibility for kitchen operations in a busy, high-quality environment. Strong expertise in menu creation, kitchen leadership, and multi-outlet or high-volume operations. Proven experience leading teams, coaching talent, and fostering collaboration and performance. Strong financial understanding, including budgeting, food cost control, labour management, and P&L awareness. A creative mindset with a passion for hospitality and memorable guest experiences. Calmness under pressure, decisiveness, and a hands-on, solution-oriented approach. You speak English and Spanish What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Your Mission, Should You Choose to Accept It As our new Chef de Partie, you’ll take charge of your own corner of the kitchen and turn it into a place where great food happens every day. You’ll prep, cook and plate dishes that make our guests smile, keeping flavours sharp and presentations clean. You’ll work side by side with a tight-knit crew of chefs who love good food, good energy and good teamwork. Your section will be your playground, and you’ll keep it running like a dream from mise-en-place to the last ticket. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Run your own kitchen section during prep and service Cook and plate dishes that match our standards in taste, temperature and presentation Prep daily mise-en-place and keep your station spotless and organized Support and guide Commis Chefs and Kitchen Porters during service Communicate with the team to keep service smooth and steady Manage stock in your section, rotate products and cut down waste Follow food safety routines and complete hygiene checks Bring your A-game for special events, menus and seasonal updates What You’ll Have You have experience as a Chef de Partie or a strong Commis Chef ready for the next step You bring confidence running your own section during busy services You have a love for fresh, seasonal cooking and delivering quality at pace You have basic digital literacy for kitchen tools like recipe platforms or HACCP logs You bring a calm, organized way of working and solid time management You have a positive, supportive attitude and enjoy being part of a close kitchen team You speak English and Spanish, any other languages is a plus What We Offer: The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Your Mission, Should You Choose to Accept It You’re the right hand in the kitchen. The calm in the chaos. The one who keeps plates flying out with quality, consistency, and pride. As Sous Chef, you support the Head Chef in running a kitchen that delivers bold food and good vibes, every single service. You lead from the pass, jump into sections when it gets busy, and help the team grow shift by shift. You care about craft, people, and keeping standards high without killing the fun. Hungry for the next move? Good. Let’s cook. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Support the Head Chef in running day-to-day kitchen operations Lead sections during service and step in wherever the heat is on Keep food quality, portioning, and presentation sharp and consistent Coach and guide Commis Chefs and Stewards through hands-on leadership Execute dishes true to the concept and help roll out new menu items Plan prep and mise-en-place to keep service smooth and stress-free Manage stock rotation, reduce waste, and treat ingredients with respect Keep the kitchen clean, safe, and fully aligned with hygiene standards What You’ll Have You bring 2-3 years of experience as a Junior Sous Chef or Senior Chef de Partie You have a solid background in modern, seasonal cooking with fresh ingredients You enjoy leading on shift and helping others level up You understand prep, service flow, and the rhythm of a busy kitchen You care about food waste, sustainability, and smart kitchen habits You’re comfortable using digital tools for prep, stock, or planning You speak English and Spanish, with extra languages as a bonus What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future. The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth. Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Your mission should you choose to accept it... At The Social Hub , we're redefining hospitality by creating vibrant spaces where travelers, students, professionals and locals connect, work, stay and grow together. We're looking for an ambitious Rooms Operations Management Trainee to join our team in Barcelona. This is a structured 8–12 month development programme designed for hospitality students in their third year of studies or above who are ready to gain hands-on operational experience and prepare for their first leadership role. If you're passionate about people, operations and creating memorable guest experiences, this programme will give you the opportunity to develop the skills, confidence and business knowledge needed to succeed in hotel operations. In case you don’t know who we are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal and UK with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do: Throughout the programme, you'll rotate across our Front Office and Housekeeping departments, working alongside experienced leaders and gaining exposure to the day-to-day management of one of our largest hubs. Front Office Operations Deliver exceptional guest experiences throughout the guest journey. Learn the daily operation of a busy Front Office. Manage guest requests, service recovery and problem-solving. Coordinate arrivals, departures and room allocations. Support upselling initiatives and revenue opportunities. Participate in daily operational briefings and shift leadership. Housekeeping Operations Learn how to manage room inventory and productivity. Conduct room quality inspections. Coordinate room readiness with Front Office. Monitor cleanliness and brand standards. Support preventive maintenance and quality improvement initiatives. Work closely with external contractors and suppliers. Leadership & Hotel Operations Participate in management meetings. Learn workforce planning and operational scheduling. Analyse operational KPIs and guest satisfaction. Support departmental projects and continuous improvement initiatives. Collaborate with Maintenance, Food & Beverage, Membership and Events teams to understand the full hotel operation. Take ownership of projects that improve efficiency and the guest experience. What you'll learn By the end of the programme, you'll have developed practical experience in: Front Office Operations Housekeeping Operations Team Leadership Guest Experience Management Quality & Brand Standards Revenue Awareness Operational Planning Hotel Performance & KPIs Cross-department collaboration Project Management Most importantly, you'll have developed the operational and leadership skills expected from a Front Office Supervisor, Housekeeping Supervisor or Duty Manager , preparing you for your first management opportunity in hospitality. Who You Are: We're looking for someone who is eager to learn, enjoys taking responsibility and wants to build a long-term career in hospitality. Currently studying Hospitality Management, Tourism or a related degree . In your 3rd year of studies or above . Available for a minimum of 8 months (12 months preferred). Fluent in English & Spanish is a must. Passionate about hospitality and guest experience. Curious, proactive and solution-oriented. Comfortable working in a dynamic, fast-paced environment. Ready to challenge yourself and grow into a leadership role. What We Offer: An amazing work environment with a fantastic vibe and lots of positive energy. On the job coaching and guidance. Monthly compensation for your internship. The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry. The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change A first glimpse into the world of Hospitality with one of the most innovative players in the market. Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? A wonderful workplace to call home with, dare we say it, fun colleagues. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.