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Location: Zafra Contract: Permanent Working day: 40 h/week DEUTZ is one of the world's leading manufacturers of innovative drive systems. The company's core competencies lie in the development, production, sale and service of diesel, gas and electrified drives for professional applications, which are used in construction and agricultural machinery, material handling applications, stationary systems and commercial and rail vehicles, among others. What you can expect from us: Deutz Global Service Center is the first shared service center belonging to the German Deutz Group, a leader in the industrial sector with more than 160 years of history. We provide worldwide support to the Deutz Group in the areas of: controlling, purchasing, strategy, finance, IT, logistics and data protection. Our team is diverse, international and dynamic. What we are looking for: People committed to the project who wish to join an international team. Dedication, innovation and teamwork are essential for us. • Someone with experience in, • Architecture and design responsibility for Ottopilot (DEUTZ AG GPT), • Use of ticketing systems, • Build/optimize RAG (indexing, retrieval, vector DB) and agent workflows., • Integration of SharePoint, SAP documents, manuals, Windream, ticketing systems., • Interfaces to ServiceNow/Jira and CTI/hotline; telephony integration., • Data protection, access control (Entra ID/Azure AD, OAuth2) and auditability., • Deployment & operations: Kubernetes, CI/CD (Azure DevOps/GitHub Actions)., • Monitoring, logging, performance, hallucination reduction, QA of model responses., • Knowledge management & feedback loops with service teams., • Maintenance of these new systems. Desirable profile: • 8+ years IT experience, several years in AI/LLM/RAG projects., • English B2+/C1. Hands-on experience in RAG design, retrieval pipelines, agentic AI frameworks, prompt engineering. Strong Python skills, backend/microservices experience. Experience with Azure (AKS, Storage, Azure OpenAI), Terraform, Kubernetes, CI/CD. Knowledge of Entra ID/Azure AD/OAuth2, monitoring stacks, data integrations (SharePoint/SAP/DB). Experience in LLM QA, human-in-the-loop. Preferred technologies: Azure OpenAI. OpenAI. Other LLMs. RAG frameworks. Python (primary). TypeScript/React, Docker/Kubernetes, Seal Secrets, Terraform, Prometheus/Grafana/ELK, PostgreSQL/MySQL, CTI (optionally). SAP integrations. Nice to have: ServiceNow/Jira experience. CTI/telecom knowledge. SAP expertise. Team lead/coaching experience. Other: Agile working methods (Scrum/Kanban). Transparent communication. Willingness to travel for kick-offs/workshops. What we offer: • Home office., • Flexibility., • Social benefits., • Catering service. If you are looking for a varied and exciting job in a collaborative team, with an attractive salary and ideal working conditions, we look forward to meeting you! We welcome and support the diversity of our employees and are convinced that they are one of the most important factors for the success of the company. Diversity makes us more open, more innovative and more competitive. #J-18808-Ljbffr