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Build AI-powered product capabilities that automate, predict, and simplify user workflows Spendesk is looking for a Backend Software Engineer (IC3) to join our AI & Data Products squad and help build the next generation of product features powered by AI, ML, and intelligent automation. This is a hands-on backend role focused on turning predictive models, LLM capabilities, and business intelligence into real product experiences. You will work on backend services, APIs and MCPs that bring automation, prediction, and assisted decision-making into Spendesk’s user journeys, helping reduce manual work and make our product more proactive and intelligent. You will collaborate closely with the 3 ML Engineers in the squad, as well as Product Managers, Designers, and applicative squads across Spendesk. Together, you will build production-grade services that expose ML-driven and LLM-driven capabilities in ways that are reliable, observable, and valuable for end users. As a Backend Software Engineer (IC3) in the AI & Data Products squad, you will design, build, and operate backend services that power AI-native and ML-native product features. Your mission is to help Spendesk move from isolated intelligence components to real, user-facing product capabilities. In practice, this means partnering with ML Engineers to productionize predictive logic, expose it through clean APIs and services, and integrate it into workflows that automate tasks, simplify decision-making, or anticipate user needs. • automated categorization and enrichment of spend-related workflows,, • predictive assistance in finance or accounting journeys,, • intelligent recommendations based on historical behavior or contextual signals,, • LLM-powered experiences that simplify user actions and reduce friction,, • backend services that make AI capabilities reusable across multiple product flows., • Design, build, and operate backend services and APIs that power AI-driven, ML-driven, or automation-heavy product capabilities., • Translate predictive logic and AI outputs into reliable backend behaviors that can be consumed by user-facing product flows., • Build the service layer that allows intelligent features to be integrated into real workflows with strong standards on latency, reliability, and security., • Ensure features are designed for production, not just experimentation, with clear ownership of deployment, monitoring, and maintainability., • Partner closely with the squad’s ML Engineers to productionize predictive models and LLM-driven capabilities., • Integrate model-serving APIs or LLM calls into robust backend services (your squad, or the applicative squad’s services) with proper retries, fallbacks, and observability., • Help define evaluation and monitoring patterns that make intelligent product behaviors measurable over time., • Contribute to the engineering patterns that allow ML and AI capabilities to be reused across multiple product features., • Build backend capabilities that help automate repetitive tasks, anticipate user needs, or simplify complex workflows., • Work on product experiences where AI or ML can reduce manual effort, improve decision quality, or shorten time to value for users., • Partner with Product and Design to turn ambiguous ideas into concrete backend implementations with measurable impact., • Bring pragmatism to delivery, balancing experimentation speed with long-term maintainability and trust., • Instrument services with logs, tracing, and metrics to support production visibility and continuous improvement., • Define and uphold standards around latency, resilience, failure handling, and cost efficiency for AI-powered services., • Build with responsible data handling, security, and privacy by default, especially when features interact with sensitive financial workflows., • Embrace a "you build it, you run it" mindset, owning the health and quality of what you ship., • Work hand-in-hand with ML Engineers, Product Managers, and Designers to deliver AI-powered product capabilities end-to-end., • Collaborate with applicative squads (or join them for a quarter) to integrate AI and ML services into existing user journeys and backend systems., • Help define the technical interfaces and integration patterns that make intelligent services easier to adopt across the product., • Share best practices in backend reliability, production readiness, and AI feature delivery across the engineering organization., • Significant experience on backend software engineering experience in production environments., • A strong track record of designing and shipping reliable backend services with measurable user or business impact., • Experience contributing to complex product initiatives in fast-paced, cross-functional teams., • Exposure to ML-enabled or AI-enabled product features is a strong plus., • Strong backend engineering skills with TypeScript / Node.js or adjacent technologies., • Experience designing APIs and service layers for complex product workflows., • Good understanding of distributed systems, async processing, and operational reliability., • Practical experience, or strong interest, in integrating predictive models, LLM APIs, or other AI capabilities into product backends., • Familiarity with technologies such as Kafka, SQS, Step Functions, PostgreSQL, and modern observability practices., • Highly autonomous and comfortable owning backend systems from design to production., • Product-minded, customer-focused, and motivated by building features that create visible value for end users., • Comfortable working closely with ML Engineers and translating their outputs into durable product capabilities., • Pragmatic and impact-driven, able to move from experimentation to production without losing engineering rigor., • Fluent in written and spoken English, our business language., • Experience productionizing ML-backed features such as classification, recommendation, forecasting, or automation, • Experience integrating LLM-backed capabilities into product workflows, • Familiarity with evaluation patterns for AI-powered features, • Experience in SaaS, fintech, or regulated environments Not ticking every box? We’d still love to hear from you. At Spendesk, we value skills, potential and diverse experiences. If this role excites you and you believe you could contribute. • AI-first, product-led: prototype fast, dogfooding, iterate based on data, • You build it, you run it: owning deployment, monitoring, and continuous improvements, • Collaboration by default: PM, Design, ML Engineering, and Backend Engineering work together toward outcomes, • Pragmatic engineering: we optimize for impact, not theoretical perfection, • You’ve shipped or materially advanced a production-grade backend service powering an AI-driven or ML-driven product capability., • You’ve partnered effectively with one or more of the squad’s ML Engineers to turn predictive or generative logic into a reliable user-facing backend flow., • You’ve improved the production readiness of an intelligent feature, for example through better observability, service integration, fallback handling, or evaluation metrics., • You’ve contributed to a reusable backend pattern that makes future AI-powered product features easier to build across Spendesk. We value regular in-person collaboration. We’re primarily hiring in Paris, London or Barcelona with a flexible hybrid setup. Outstanding remote candidates may be considered, but this is not a remote-first role. • HR screening call, • Discussion with the Hiring Manager, • Technical interview, live coding and/or system design depending on profile, • Final interview with leadership Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission. We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset. • Flexible on-site and remote policy, • Latest Apple equipment - the tools you need to excel, • Access to Moka.care - for emotional and mental health wellbeing, • Great office snacks - to fuel your day, • A positive team to work with daily! We also offer location-specific benefits tailored to each market, including health insurance, wellness allowances, commuter support, meal vouchers, and gym memberships - ensuring you're well supported wherever you're based. At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply. #J-18808-Ljbffr

We're looking for a Senior Product Manager to lead the KYC & AML squad - the team responsible for how Spendesk verifies, onboards, and continuously monitors the businesses and individuals who use the platform. This role sits at the critical intersection of product, compliance, and financial infrastructure - where every decision has direct implications for regulatory adherence, customer activation, and operational efficiency. You will own the product strategy for two core domains: KYC (company onboarding, document submission, and representative verification) and AML (ongoing transaction monitoring, including a major TMS migration). Beyond your squad, you will act as Spendesk's internal compliance translator - helping other product teams embed regulatory thinking into their work before it becomes a problem. As a PM in this role, you will turn compliance complexity into great product. You will translate regulatory requirements and operational pain points into clear inputs for engineering and design, enabling the team to build flows that work for customers and stand up to regulators. Once delivered, you will work closely with compliance, operations, and go-to-market teams to define the impact of your work, instrument the metrics that matter, and continuously raise the bar on onboarding quality. • Define and drive the KYC & AML product strategy, ensuring it ladders up to both business goals and regulatory obligations., • Lead the rebuild of Spendesk's onboarding flow for individuals and companies - reducing time-to-activation, improving document completion rates, and eliminating manual rework., • Act as Spendesk's internal compliance expert for product - helping other PMs understand regulatory constraints and embedding compliance-by-design across the product culture., • Partner closely with the compliance team, KYC-OPS, and engineering to convert regulatory requirements into a single, prioritised backlog - replacing the current reactive, competing-P0 model., • Define and track the product metrics that don't yet exist: time-to-activation, file completeness at KYC entry, cost per manual case, and straight-through processing rate., • Support go-to-market teams with clear documentation and impactful product launches - particularly for onboarding improvements visible to Account Executives and new customers., • Evaluate and manage relationships with identity verification, monitoring, and compliance infrastructure vendors., • 5+ years of product management experience in fintech, payments, or regulated financial services., • Working knowledge of KYC/AML regulatory frameworks - ideally including EU or UK regulations (PSD2, MiCA, or equivalent). You don't need to be a lawyer, but you need to have absorbed compliance deeply enough to act as a credible counterpart to a MLRO or compliance officer., • Proven ability to translate complex regulatory requirements into clear, prioritised product decisions - and to make those decisions land with engineers, designers, and business stakeholders who don't share your regulatory background., • Experience owning or rebuilding onboarding or identity verification flows - with measurable outcomes (completion rate, activation time, drop-off reduction)., • Familiarity with financial infrastructure: payment providers, monitoring vendors, identity solutions. Experience managing a migration or integration at the infrastructure layer is a strong plus., • Strong analytical mindset - you can instrument what don't yet exist, define the right metrics, and use data to drive prioritisation., • Excellent communication and stakeholder management skills - you can hold the room with compliance, ops, and engineering simultaneously, and translate between them without losing substance., • Entrepreneurial mindset - comfortable making difficult infrastructure and vendor decisions without a large team of experts behind you., • Own one of the most structurally important product domains at Spendesk - KYC & AML directly gates every new customer relationship., • Solve problems that are genuinely hard: low document completion rates, manual reconciliation overhead, a TMS migration, and a US expansion that depends on what you build., • Work in a domain where regulatory excellence and great product experience are not in opposition - your job is to prove they can coexist., • Join a culture that values autonomy, trust, and shipping fast - while never losing sight of quality or compliance., • Help Spendesk build the compliance infrastructure that will support its next phase of growth, including US expansion and multi-currency. Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission. For more information: www.spendesk.com/press We believe that people do their best work when they're given the freedom to thrive and grow. That's why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset. • Flexible on-site and remote policy, • Latest Apple equipment - the tools you need to excel, • Access to Moka.care - for emotional and mental health wellbeing, • Great office snacks - to fuel your day, • A positive team to work with daily!, • We also offer location-specific benefits tailored to each market, including health insurance, wellness allowances, commuter support, meal vouchers, and gym memberships - ensuring you're well supported wherever you're based. At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply. #J-18808-Ljbffr

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! What you’ll do We are seeking a Director of Operations to join the team at SLS Barcelona. The Director of Operations is a key member of the Executive Committee, acting as the General Manager's closest operational partner and ensuring the seamless day to day delivery of an exceptional guest experience. Reporting directly to the General Manager, this leader works in close coordination with the leaders of Rooms Division, Food & Beverage, and Spa & Wellness to ensure consistency, alignment, and excellence in daily execution. This is a hands‑on leadership role, deeply embedded in daily operations. You lead from the floor, alongside department heads. The rhythm of a five star hotel means this role calls for full flexibility of schedule, including evenings and weekends. • Partner closely with the leaders of Rooms Division, Food & Beverage, and Spa & Wellness, acting as their day to day operational reference point to ensure consistency, efficiency, and service excellence across all touchpoints., • Collaborate with Executive Committee members to ensure financial targets, KPIs, and service standards are achieved., • Act as the main point of escalation for operational issues across all departments, at all hours, and step in personally, alongside department heads, to help resolve them., • Be present on the floor during peak periods, including evenings and weekends, anticipating issues before they affect the guest experience. This is a full operations role, and flexibility of schedule is a core requirement., • Translate strategic objectives set by the General Manager and Executive Committee into clear operational plans aligned with brand standards, financial goals, and guest experience expectations., • Support the development and implementation of operational strategies for Rooms, F&B, and Spa & Wellness, driving consistency, efficiency, and service excellence., • Oversee daily operations, ensuring compliance with brand standards, safety regulations, and operational best practices., • Ensure a consistently elevated guest experience across all touchpoints, taking direct ownership when recovery is needed., • Monitor performance, costs, and productivity to drive efficiency and profitability., • Support budget management and sustainable operational results., • Drive continuous improvement in service delivery, operational processes, and guest experience., • Ensure strong interdepartmental coordination to deliver a seamless guest journey., • Contribute to building and sustaining a high performing leadership culture across operational areas, in partnership with the General Manager. What we are looking for... • Partner closely with the leaders of Rooms Division, Food & Beverage, and Spa & Wellness, acting as their day to day operational reference point to ensure consistency, efficiency, and service excellence across all touchpoints., • Collaborate with Executive Committee members to ensure financial targets, KPIs, and service standards are achieved., • Act as the main point of escalation for operational issues across all departments, at all hours, and step in personally, alongside department heads, to help resolve them., • Be present on the floor during peak periods, including evenings and weekends, anticipating issues before they affect the guest experience. This is a full operations role, and flexibility of schedule is a core requirement., • Translate strategic objectives set by the General Manager and Executive Committee into clear operational plans aligned with brand standards, financial goals, and guest experience expectations., • Support the development and implementation of operational strategies for Rooms, F&B, and Spa & Wellness, driving consistency, efficiency, and service excellence., • Oversee daily operations, ensuring compliance with brand standards, safety regulations, and operational best practices., • Ensure a consistently elevated guest experience across all touchpoints, taking direct ownership when recovery is needed., • Monitor performance, costs, and productivity to drive efficiency and profitability., • Support budget management and sustainable operational results., • Drive continuous improvement in service delivery, operational processes, and guest experience., • Ensure strong interdepartmental coordination to deliver a seamless guest journey., • Contribute to building and sustaining a high performing leadership culture across operational areas, in partnership with the General Manager. What's in it for you... • The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand., • The chance to challenge the norm and work in an environment that is both creative and rewarding., • Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity., • A competitive package and plenty of opportunity for development., • Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint‑venture with Accor, formed in 2021. #J-18808-Ljbffr

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!Job DescriptionWhat you’ll doWe are looking for an experienced Reservations Agent to join the opening team at SLS Barcelona. Under the guidance of the Reservations Supervisor, you will be responsible for helping our guests with their individual reservations, advising them on the best option for their needs and supporting them with any issue they might have.- Support the Director of Revenue Management in analyzing competitive sets, price positioning & future market need periods.- Support and execute market-wide strategy and promotion implementation.- Ensure that the hotel sales strategies are effectively implemented in the systems.- Ongoing Revenue System health-checks and optimization.- Handle all requests for guest room reservations, changes and cancellations in according with the established guidelines.- Follow up on any possible fraudulent reservation that may impact the revenue performance.- Handle no shows and control non-guaranteed reservations.- Ensure that all distribution channels effectively support the hotel and maintain rate parity.- Ensure that communication with other departments, especially Credit, Sales, Concierge and Front Desk and any other concerned department is maintained.- Support and execute upselling following the established guidelines.- Proactively communicates any potential challenges related to systems or reservations to ensure we provide outstanding intuitive service at all times.- Train other team members as required.QualificationsWhat we are looking for...- Bachelor’s degree in hospitality or related field.- +2 years experience in Revenue/Reservations.- Ability to multitask, work in a fast-paced environment and have a high level attention to detail- Excellent verbal and written communication skills. Fluent in Spanish and English.- You take ownership of important issues, solve problems, and make effective decisions.- You learn quickly and adapt to SLS’s unique culture.- You are humble and open to ideas. We leave our ego at the door and help get things done.- You’re up for doing things differently and trying (almost) everything once.- You want to be part of a team that works hard, supports each other and has fun along the way.Additional InformationWhat's in it for you...- The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.- The chance to challenge the norm and work in an environment that is both creative and rewarding.- Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.- A competitive package and plenty of opportunity for development.- Excellent discounts across the entire Ennismore family of brands.SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.#J-18808-Ljbffr

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square‑meter ballroom with abundant natural light, breakout rooms catering to all size of meetings, a rejuvenating spa, and a state‑of‑the‑art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!Job DescriptionWhat you’ll doWe are looking for an Accountant to join the team at SLS Barcelona. Under the guidance of the Assistant Director of Finance, you’ll support the Finance department on the financial operations of the hotel while managing hotel assets and ensuring a centralized accounting environment.- Verify that the PMS daily city ledger, guest ledger and advance deposit ledger balances reconcile to the sum of previous month closing balance and the PMS system net changes for the current month to date.- Prepare daily revenue journal, ensuring that revenues have been classified to the correct general ledger code. Circulate completed report to department heads on a timely basis.- Verify that the total cash settlements posted in the PMS system for the day balance to the total amount of cash deposited per the General Cashier report.- Verify all credit cards billing against the daily business report and prepare credit card and bank conciliation sheets and credit card commission accrual.- Ensure that audit policies and procedures (Control Self-Assessment) are being followed.- Be fully in line with Hotel Credit Policy.- Check that all invoices have relevant back-ups and are in accordance with rates quoted by the hotel and with banqueting orders.- Ensure credits received are allocated against the correct invoice and not pro‑rated over various invoices.- Ensure any payments received at the hotel are credited correctly.- Follow up outstanding amounts with standard letters in accordance with Credit Policy and Procedure.- Advise of any potential problems as soon as they come to light.- Know and observe credit policies.- Process all applications for new credit accounts.- Regularly distribute listings of all active accounts receivable.- Establish and continually review credit limits for accounts receivable.- Review checked‑out guests, open payer accounts, and advance deposit records with audited revenue.- Maintain a complete credit file for each account containing all documentation related to the credit investigation.- Manage, reconcile and follow up on all credit card inquiries/disputes.- Review all accounts receivable debits and credits daily.- Verify the accuracy of accounts receivable balances.- Maintain and build communication with all credit stakeholders.QualificationsWhat we are looking for...- Bachelor’s degree in hospitality, business administration or related field.- +2 years of experience in a hotel’s accounting department.- Ability to multitask, work in a fast‑paced environment and have a high‑level attention to detail.- Fluent in Spanish and English.- You take ownership of important issues, solve problems, and make effective decisions.- You learn quickly and adapt to SLS’s unique culture.- You are humble and open to ideas. We leave our ego at the door and help get things done.- You’re up for doing things differently and trying (almost) everything once.- You want to be part of a team that works hard, supports each other and has fun along the way.Additional InformationWhat's in it for you...- The opportunity to join an innovative, fast‑growing, international group that’s committed to not just building new hotels but building a global brand.- The chance to challenge the norm and work in an environment that is both creative and rewarding.- Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.- A competitive package and plenty of opportunity for development.- Excellent discounts across the entire Ennismore family of brands.SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder‑built brands with purpose at their heart. Ennismore is a joint‑venture with Accor, formed in 2021.#J-18808-Ljbffr

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!Job DescriptionWhat you’ll doWe are seeking a Director of Operations to join the team at SLS Barcelona. The Director of Operations is a key member of the Executive Committee, acting as the General Manager's closest operational partner and ensuring the seamless day to day delivery of an exceptional guest experience. Reporting directly to the General Manager, this leader works in close coordination with the leaders of Rooms Division, Food & Beverage, and Spa & Wellness to ensure consistency, alignment, and excellence in daily execution.This is a hands‑on leadership role, deeply embedded in daily operations. You lead from the floor, alongside department heads. The rhythm of a five star hotel means this role calls for full flexibility of schedule, including evenings and weekends.- Partner closely with the leaders of Rooms Division, Food & Beverage, and Spa & Wellness, acting as their day to day operational reference point to ensure consistency, efficiency, and service excellence across all touchpoints.- Collaborate with Executive Committee members to ensure financial targets, KPIs, and service standards are achieved.- Act as the main point of escalation for operational issues across all departments, at all hours, and step in personally, alongside department heads, to help resolve them.- Be present on the floor during peak periods, including evenings and weekends, anticipating issues before they affect the guest experience. This is a full operations role, and flexibility of schedule is a core requirement.- Translate strategic objectives set by the General Manager and Executive Committee into clear operational plans aligned with brand standards, financial goals, and guest experience expectations.- Support the development and implementation of operational strategies for Rooms, F&B, and Spa & Wellness, driving consistency, efficiency, and service excellence.- Oversee daily operations, ensuring compliance with brand standards, safety regulations, and operational best practices.- Ensure a consistently elevated guest experience across all touchpoints, taking direct ownership when recovery is needed.- Monitor performance, costs, and productivity to drive efficiency and profitability.- Support budget management and sustainable operational results.- Drive continuous improvement in service delivery, operational processes, and guest experience.- Ensure strong interdepartmental coordination to deliver a seamless guest journey.- Contribute to building and sustaining a high performing leadership culture across operational areas, in partnership with the General Manager.QualificationsWhat we are looking for...- Partner closely with the leaders of Rooms Division, Food & Beverage, and Spa & Wellness, acting as their day to day operational reference point to ensure consistency, efficiency, and service excellence across all touchpoints.- Collaborate with Executive Committee members to ensure financial targets, KPIs, and service standards are achieved.- Act as the main point of escalation for operational issues across all departments, at all hours, and step in personally, alongside department heads, to help resolve them.- Be present on the floor during peak periods, including evenings and weekends, anticipating issues before they affect the guest experience. This is a full operations role, and flexibility of schedule is a core requirement.- Translate strategic objectives set by the General Manager and Executive Committee into clear operational plans aligned with brand standards, financial goals, and guest experience expectations.- Support the development and implementation of operational strategies for Rooms, F&B, and Spa & Wellness, driving consistency, efficiency, and service excellence.- Oversee daily operations, ensuring compliance with brand standards, safety regulations, and operational best practices.- Ensure a consistently elevated guest experience across all touchpoints, taking direct ownership when recovery is needed.- Monitor performance, costs, and productivity to drive efficiency and profitability.- Support budget management and sustainable operational results.- Drive continuous improvement in service delivery, operational processes, and guest experience.- Ensure strong interdepartmental coordination to deliver a seamless guest journey.- Contribute to building and sustaining a high performing leadership culture across operational areas, in partnership with the General Manager.Additional InformationWhat's in it for you...- The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.- The chance to challenge the norm and work in an environment that is both creative and rewarding.- Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.- A competitive package and plenty of opportunity for development.- Excellent discounts across the entire Ennismore family of brands.SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint‑venture with Accor, formed in 2021.#J-18808-Ljbffr

Accor Global Reservation Centre in Barcelona is seeking a Luxury Reservation Consultant to handle inbound booking calls for luxury hotels worldwide.

Must be currently legally entitled to work part‑time in Spain. You will be part of an international team helping guests with the best experience when making the reservation in luxury hotels around the world, sharing your expertise and knowledge of our spectacular, world‑class locations while hav

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS What It’s Like to Work at Accor Global Reservation Centre: LK : Accor GRC Barcelona IG : GRC Barcelona TikTok : grc. At the Accor Global Reservation Centre, we offer memorable experiences to our clients. Your miss

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum.Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet i

SLS Barcelona, a five-star urban resort on the waterfront, invites a Shift Engineering to join the team.Under the guidance of the Engineering Supervisor, you will support preventive and corrective maintenance across hotel facilities, from pools to kitchens and guest rooms.You will carry out maintena

SLS Barcelona is seeking a Finance Intern (Accounts Payable) to support the Finance team under the Assistant Director of Finance, handling centralized accounting tasks and hotel asset management.The role offers exposure to a luxury hotel environment and professional development within an internation

Barcelona Castelldefels, parte de la red Accor, busca una Recepcionista de Noche para garantizar el correcto funcionamiento nocturno y la satisfacción de huéspedes en Castelldefels, Barcelona.

Hively Hospitality busca incorporar un/a profesional para trabajar en el turno de noche en Ibis Styles Barcelona City Bogatell.El candidato apoyará al Night Auditor en el cierre diario y la facturación, gestionará reservas y llegadas/salidas para el día siguiente y resolverá incidencias, atendi

Hively Hospitality busca incorporar un/a profesional para trabajar en el turno de noche en Ibis Styles Barcelona City Bogatell.El candidato apoyará al Night Auditor en el cierre diario y la facturación, gestionará reservas y llegadas/salidas para el día siguiente y resolverá incidencias, atendi

Hively Hospitality es un grupo hotelero con más de 80 establecimientos, que apuesta por la formación, el desarrollo profesional y un ambiente de trabajo cercano y positivo.En nuestro equipo, el buen rollo y la hospitalidad van de la mano, creando experiencias únicas tanto para empleados como para

Accor está buscando un/a recepcionista para unirse a Grape Hospitality.

Accor está buscando un/a recepcionista para unirse a Grape Hospitality.

Formarás parte del equipo de noche, dando apoyo al Night Auditor en las tareas propias del turno y asegurando que el hotel funcione perfectamente mientras nuestros clientes descansan. Resolver incidencias y atender las necesidades de nuestros huéspedes durante el turno de noche. Te adaptas bien a

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!Job DescriptionWhat you’ll doWe are looking for an experienced Junior Sous Chef to join the team at SLS Barcelona.Under the guidance of the Executive Chef, you will:- Bring delicious flavors to our guests’ tables by managing our busy kitchen.- Create, execute, and produce top-notch food with a constant eye on the highest quality standards, presentation, and flavor, with an eye on industry trends and neighborhood demands.- Ensure statutory compliance in all food and drink related areas.- You will keep well-organized storerooms and inventories that allow for a smooth-running kitchen.- Nurture and develop the talent of the kitchen team, creating an environment that brings out the best in them and where they can be themselves.- Make sure things are running without hitch, orders and deliveries are coming and going as needed, our service is smooth and our food hygiene standards are sky-high.- Work with our Executive Chef on ideas and techniques that make our kitchen a creative, ever-changing environment where we’re always looking to come up with new, delicious combinations of tastes.QualificationsWhat we are looking for...- 4+ years’ experience as a Chef de Partie in a busy, bustling environment with freshness and provenance of ingredients as a key priority.- Proven track record in large kitchen teams.- A natural at leading and managing others, you lead by example and create an environment where your team can be their best self.- Passion for food is a given, a love for our particular flavors a definite advantage.- You value learning and development and are looking to join a hard-working team, aiming to make the best food out there.- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.- You make people feel good - your team, guests and colleagues alike.- Methodical and process-driven approach to tasks, but also able to work flexibly and calmly to meet deadlines.- Ability to take ownership of important issues, solve problems and make effective decisions.- Ability to work positively and collaboratively to achieve the highest standards of delivery at work.- You’re not precious. We leave our egos at the door and help get stuff done.- You’re up for doing things differently and trying (almost) everything once.- You want to be part of a team that works hard, supports each other and has fun along the way.Additional InformationWhat's in it for you...- The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.- The chance to challenge the norm and work in an environment that is both creative and rewarding.- Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.- A competitive package and plenty of opportunity for development.- Excellent discounts across the entire Ennismore family of brands.SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.#J-18808-Ljbffr

RecepcionistApplyremote type: On-sitelocations: Barcelona, ESPtime type: Full timeposted on: Posted Todayjob requisition id: REQ523285JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory an

RecepcionistApplyremote type: On-sitelocations: Barcelona, ESPtime type: Full timeposted on: Posted Todayjob requisition id: REQ523285JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory an

Forma parte del grupo hotelero Accor Hoteles, líder en el sector a nivel mundial. Hotel totalmente renovado cuenta con más de 150 habitaciones, salas de reunión, gimnasio y una gran zona de restauración acompañada con un inmenso jardín, escenario para eventos y una hermosa piscina donde los cl

Garantizar la limpieza, orden y presentación impecable de las habitaciones y zonas comunes del hotel, asegurando una experiencia confortable y satisfactoria para los huéspedes, en línea con los estándares de calidad de la marca Ibis. Organización, rapidez y atención al detalle. Capacidad de tr

Accor en Barcelona busca un personal responsable para garantizar la limpieza y orden de las habitaciones y áreas públicas del hotel. El objetivo es proporcionar una experiencia confortable y satisfactoria para los huéspedes, siguiendo los estándares de calidad de la marca Ibis. Los candidatos de

Beneficios exclusivos en hoteles del grupo Accor en todo el mundo, para que disfrutes de experiencias únicas dentro de nuestra red internacional.

Accor busca incorporar a un/a Camarero/a para formar parte de su equipo de F&B en Barcelona, reportando a Supervisores de F&B y al F&B Manager.

Desarrollo Profesional: Oportunidades de formación continua y posibilidad de crecimiento dentro de Accor. Como Ayudante de Cocina, formarás parte del equipo gastronómico del hotel y contribuirás a ofrecer una experiencia culinaria excepcional a nuestros huéspedes tanto en restaurante, bar, room

Desarrollo Profesional: Oportunidades de formación continua y posibilidad de crecimiento dentro de Accor. Como Ayudante de Cocina, formarás parte del equipo gastronómico del hotel y contribuirás a ofrecer una experiencia culinaria excepcional a nuestros huéspedes tanto en restaurante, bar, room

Novotel Barcelona City te invita a desarrollar tu carrera en la hostelería dentro de una de las cadenas líderes del mundo, Accor. Como Ayudante de Cocina formarás parte del equipo gastronómico del hotel y atenderás a huéspedes en restaurante, bar, room service y eventos. Se valorará formació