Medical Assistant - Street Team Medicine
8 days ago
Los Angeles
Job Description Position Description: The Medical Assistant works directly under the supervision of the Clinic Administrator and Program Director to serve a vital role as part of a street medicine team. This position involves working on a mobile medical unit and a multi-disciplinary team to provide transitional primary care to unsheltered homeless individuals living within Los Angeles County. The ideal candidate must have a commitment to providing high-quality care for complex patients, be dedicated to working and developing a collaborative team model of care, and have experience working with both physical and behavioral health diagnoses Principal Responsibilities: • Performs routine (noninvasive) patient care functions as prescribed by licensed health care professionals following established clinic policies and procedures within the defined scope of education, training, and responsibilities., • Collects and records patient data including height, weight, BMI, temperature, pulse, respiration rate and blood pressure, pulse oximeter, and peak flow measurement according to established policies and procedures., • Collects urine, sputum, and stool specimens by noninvasive techniques., • Performs lab tests, including finger sticks, after appropriate training and verification of competency., • Administers immunizations and all medications per provider's order after a licensed health care professional verifies the correct medication and dosage., • Performs venipuncture and PPD skin placement. Documents measurement of PPD skin test and reports information directly to the provider or to the Registered Nurse., • Consistently uses and reinforces proper body mechanics and appropriate personal protection equipment., • Conducts follow-ups with patients via phone calls, encampment visits, and visits to other settings where patients can be found., • Uses multiple electronic platforms to gather patient information; documents appropriately and maintains medical records., • Provides client care in a manner that is both non-discriminatory and non-judgmental., • Works cooperatively with other clinical personnel and exhibits excellent working relations with patients, visitors, and staff, effectively communicating Street Medicine's mission., • Act as a patient advocate and liaison between the patient and community agencies (i.e., Housing for Health, Department of Human Services, hospitals, etc.) and ensures that patient needs are met with rights maintained; consult and collaborate with community providers to ensure continuity of care., • Works closely with Street Medicine Registered Nurse, Nursing Supervisor and Clinical Coordinator, Physician/ Physician Assistant/Nurse Practitioner, and several team members of the multi-disciplinary team., • Assists in medical services, office procedures, and a variety of hands-on patient care tasks and relays all appropriate health information to necessary personnel., • Assist homeless individuals in accessing appropriate medical services, mental health services, substance abuse treatment programs, and other support resources available at JWCH’s Center for Community Health., • Advocate for the rights and healthcare needs of homeless individuals, working towards reducing barriers to accessing medical services., • Fills out designated information on Certification Information Form and register clients electronically using the e-healthcare system., • Accurately files all patients’ labs, X-rays, EKG results, and other documents after the provider has seen and signed off the information., • Assists medical personnel with procedures and/or diagnostic exams including assembling appropriate equipment and keeping patient work areas clean and stocked., • Maintains standards of cleanliness, organization, and an adequate level of supplies for the exam rooms or assigned work area., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes., • Performs other duties as assigned. Requirements: • Graduation from an accredited Medical Assistant school with a current MA certificate., • High School Diploma or GED., • Current BLS certificate from the American Heart Association., • Two years’ experience in an ambulatory clinic/setting., • Verification of appropriate hours in approved Medical Assistant course to perform venipuncture., • Knowledge of general office procedures., • Experience in working with clients and staff from diverse socio-economic, ethnic, and cultural backgrounds., • Ability to travel from site to site., • Bilingual (English/Spanish) preferred. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD)., • Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.