International Sales & Logistics Assistant (Bilingual)
23 days ago
Davie
Job Description International Sales & Logistics Assistant $29/hr, M-F, 8:30 AM - 5:00 PM Key Responsibilities: • Provide shipping support for all international customers., • Advise the sales department of all orders ready to ship and follow up for instructions if applicable., • Prepare sales orders, invoices, packing slips, and bills of lading, including international documents such as Certificates of Origin., • Coordinate with Freight Forwarders and company warehouse to prepare air and ocean (reefer containers) shipments for customers., • Obtain analytical reports (COA) from the laboratory for customers, if requested., • Obtain quotes from freight forwarders to find the most cost-efficient shipping methods., • Prepare a daily shipping log including shipment date, customer, sales order number, invoice total, freight forwarder used, and product number., • Coordinate with the Accounting Department to prepare Letter of Credit documents., • Arrange inbound and outbound courier shipments (DHL, FedEx, UPS)., • Maintain accurate records for each order (invoices, packing slips, analytical reports, and bills of lading) and input them into the closed order file., • Provide feedback to management regarding shipments., • Request freight forwarder quotations., • Support the preparation and shipping of materials, promotional items, and gifts for trade shows and customers., • Index scanned orders in Imaging., • Revise data entry of orders, invoicing, packing lists, and shipping using Visual software for assigned in-house customers., • Resolve discrepancies in receiving/shipping documentation for assigned in-house customers., • Provide support to Operations regarding revisions of packaging specifications for assigned in-house customers., • Work with the Warehouse team to maintain records of back orders and inventory for selected in-house customers., • Support the preparation of samples in collaboration with Operations and Graphic Design Departments., • Assist Sales and Customer Services as needed., • Perform other duties as assigned by the immediate supervisor. Qualifications: • High School diploma required; Associate’s or Bachelor’s degree preferred., • 1 - 3 years of relevant experience., • Bilingual (English and Spanish) preferred., • Experience with shipping documentation., • Excellent customer service skills.