Luggage Porter - Frank Martz Coach Co - New York

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• Sew Eyes Inc

  

  Call Center Representative - Flexible Hours, Full Time or Part Time

  28 days ago

  New York

  Job DescriptionBenefits/Perks • Competitive Compensation, • Aggressive Bonus Structure, • Must speak English and Spanish Job SummaryWe are seeking bi-lingual Call Center Representative to join our team. In this role, you will be calling patients to book them for an eye exam or to confirm their appointment for the day. We are hoping candidates will work a minimum of 25 hours per week between the hours of 10am - 530pm It is a phenomenal opportunity for someone looking to make quick money with limited training/requirements. Qualifications • Fluent English and Spanish, • Own a laptop / computer

• Success Matcher Recruitment

  

  Director, Account Management

  27 days ago

  New York

  Job Description About the Role The company is seeking a high-performing Director, Account Management to step into a critical "player-coach" leadership role. This person will lead, mentor, and scale a team of 3–5 Account Managers while directly managing strategic enterprise accounts valued between $1M and $4M. You'll serve as an executive sponsor for key client relationships, drive Gross Retention Rate (GRR) and Net Retention Rate (NRR) targets, and refine commercial processes for a complex, highly technical product line. Key Responsibilities Leadership & Coaching — Mentor and manage a team of 3–5 Account Managers across onboarding, renewals, stakeholder mapping, and commercial escalations. Account Strategy & Execution — Directly own a book of strategic enterprise accounts ($1M–$4M), serving as executive sponsor to ensure high retention and multi-divisional expansion. Operational Standards — Establish standards for customer communications, account planning, and reporting to maintain quality and urgency across the book of business. Technical & Commercial Alignment — Partner with scientific buyers and internal engineering teams to navigate complex implementation hurdles and translate technical capabilities into clear commercial value. Quota Accountability — Drive GRR and NRR performance across the team while stepping in personally to unblock critical account risks. What We're Looking For • 5–10 years in enterprise Account Management or Customer Success, with 2+ years of direct team management experience, • Proven track record managing enterprise accounts at a technical/industrial software company (e.g., Palantir, C3.ai, Optimizely companies selling to buyers who make real-world products, not marketing/fintech SaaS), • Experience at a growth-stage company scaling an AM/CS function, • Strong academic foundation comfortable with numeric/statistical concepts; a degree in a science, chemistry, biology, or other quantitative field is a plus, • Demonstrated ownership of renewal/expansion strategy and GRR/NRR metrics, • Experience managing complex enterprise implementations with multiple stakeholders, • Executive presence able to credibly engage C-suite stakeholders at Fortune 500 customers, • Based in or willing to relocate to NYC (hybrid, in-office), • Able to travel 20–30% for customer engagements

• Furnished Quarters

  

  Guest Service Specialist

  6 days ago

  New York

  Job DescriptionGuest Service Specialist Location: New York, NY (In-Person) Schedule: Monday–Friday, 9:00 AM – 5:30 PM EST Compensation: $24–26/hr, depending on experience About Furnished Quarters Furnished Quarters is one of the largest independently owned providers of temporary furnished apartments, blending the best of hospitality, real estate, and design. With 25 years of experience and LGBTQ+ diverse-owned certification, we bring a human-first approach to short-term living—elevated by care, community, and connection. We offer stays of 30 days or longer for business and leisure travelers, supported by a team that values collaboration, growth, and individuality. Our five core values—Challenge, Collaboration, Care, Career, and Community—shape everything we do. If you’re looking to join a culture that values work-life balance, celebrates your uniqueness, and gives your voice weight, it’s time to #StayDifferent. The Opportunity We’re seeking a high-touch, resourceful Guest Service Specialist to support our guests from pre-arrival through departure. You’ll be the frontline of service, ensuring guests feel welcomed, cared for, and heard—whether answering inquiries, resolving issues, or coordinating with internal teams and vendors. This is a great role for someone who thrives in a collaborative environment, enjoys solving problems, and is passionate about delivering thoughtful, detail-oriented service. What You’ll DoGuest Experience & Communication • Provide timely, professional, and personalized support to guests and clients by phone, email, and other approved communication channels, • Send accurate pre-arrival, arrival, stay-related, and departure communications within established timeframes, • Respond to guest inquiries, voicemails, emails, and service cases within established service levels, • Manage guest and internal cases from intake through resolution, ensuring timely follow-up and clear documentation, • Troubleshoot common access, Wi-Fi, television, utility, parking, and apartment-related concerns and coordinate additional support when needed, • Serve as an initial point of contact for guest concerns and appropriately escalate complex, urgent, or recurring issues, • Maintain accurate records of guest interactions, actions, decisions, and outcomes in Salesforce and other designated systems, • Support service recovery by coordinating corrective action and keeping guests and internal partners informedOperations & Coordination, • Coordinate apartment setups and deconstructs, arrivals, departures, inspections, and apartment-readiness activities, • Support utility setup and changes, internet and television services, parking arrangements, housekeeping, maintenance, and other apartment-related services, • Coordinate service appointments, vendor and building access, elevator reservations, Certificates of Insurance, and property-specific requirements, • Review inspection results and follow up on deficiencies that could affect apartment readiness or the guest experience, • Partner with properties, building management, vendors, and cross-functional teams to resolve operational needs and ensure effective handoffs, • Monitor open cases, tasks, deadlines, and service levels using Salesforce dashboards and other operational tools, • Maintain accurate documentation and supporting information for operational activities and billing, • Communicate delays, risks, roadblocks, and unresolved concerns to the appropriate stakeholdersCulture & Teamwork, • Collaborate with colleagues, properties, vendors, and cross-functional partners through timely and professional communication, • Maintain ownership of assigned cases and responsibilities from initiation through completion, • Participate in cross-training and provide coverage across Guest Operations based on business and staffing needs, • Maintain a calm, professional, and solutions-oriented approach during urgent, complex, or high-volume situations, • Identify recurring service issues or workflow gaps and share opportunities for improvement, • Embody Furnished Quarters’ Core Values of Care, Collaboration, Community, Challenge, and Career, • Participate in the rotating On-Call program, including evenings, weekends, and holidays, as business needs requireWhat You Bring, • Bachelor’s degree in hospitality, business, or related field preferred, • 3+ years in guest services, hospitality, property management, or corporate housing, • Experience with Microsoft Office Suite, Salesforce, Oscar, or similar CRM systems, • Exceptional written and verbal communication skills, • Strong multitasking abilities and comfort working with multiple systems at once, • A calm, solution-focused demeanor—even in time-sensitive situations, • A proactive, team-first mindset Additional Details • This is a full-time, hourly position working in-office Monday through Friday, 9:00 AM – 5:30 PM EST, • Must participate in an after-hours, rotating On-Call program, • Requires regular computer use and prolonged periods of sitting or standing, • Physical requirements include the ability to read small print and use a computer Benefits • Medical, Dental, and Vision Insurance, • Life, Short- and Long-Term Disability Insurance, • Medical FSA and Commuter Benefits, • 401(k) with Company Match Furnished Quarters is proud to be an Equal Opportunity Employer. We believe diversity makes us stronger and are committed to building an inclusive environment where everyone can thrive, regardless of race, gender, age, ability, religion, or background. Powered by JazzHR XWhEcc7owQ

• NY HOTEL MANAGEMENT

  

  Guest Service Representative

  3 days ago

  New York

  Job DescriptionBenefits: • 401(k) matching, • Employee discounts, • Flexible schedule Benefits/Perks • Flexible Scheduling, • Career Advancement Opportunities, • Competitive CompensationJob Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions. The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a “people person” with a passion for providing exceptional customer service, we want to meet you! Responsibilities • Greet every guest with a smile, • Assist guests with the registration process, • Answer phone calls and take messages accurately, • Anticipate the needs of guests and build rapport, • Respond to guest concerns and resolve them appropriately, escalating to management when necessary, • Maintain accurate records of registration and payment information, • Ensure compliance with health and quality standardsQualifications, • High School Diploma/GED required, • Familiarity with hospitality industry standards, • Knowledge of front desk operations and procedures, • Proficient in English; knowledge of other languages is a plus, • Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations, • Ability to demonstrate genuine care for customers and employees, • Ability to work in a fast-paced environment

• K9 Resorts of Dumbo

  

  Pet Resort Guest Service Representative

  2 days ago

  New York

  Job DescriptionBenefits: • Employee discounts, • Free uniforms, • Opportunity for advancement Role: Pet Resort Guest Service Representative Job Summary: As a Pet Resort Guest Service Representative at K9 Resorts of Dumbo, you are the face of our company. Your primary goal is to provide every client and their dog with a “wow experience,” making them feel comfortable, confident, and like VIPs. You will uphold our mission and values, ensuring every interaction is a positive one. Pet Resort Guest Service Representative Responsibilities: • Follow all operational procedures as outlined in the K9 Resorts Operations Manual., • Greet all customers entering the building., • Perform check-in/check-out and reservation procedures in the POS system., • Take custody of pets and ensure they are properly placed in the building., • Answer telephone inquiries., • Provide tours of the facility to potential customers when necessary., • Feed and medicate all dogs., • Provide personal playtimes for dogs when requested., • Perform body checks to identify pre-existing conditions and/or injuries., • Perform tasks as requested by management, including:, • Sanitation of the lobby, boarding, and daycare accommodations., • Monitoring daycare., • Bathing dogs.Pet Resort Guest Service Representative Qualifications:, • Ability to lift at least 20 lbs., • High school diploma or equivalent required., • Some weekend and holiday hours are required., • Salesmanship personality and comfort., • Outgoing, positive, and enthusiastic personality.Company Overview: K9 Resorts are internationally recognized, multi-award-winning pet care facilities. Rated the top pet care franchise in the nation by the International Boarding and Pet Care Services Association, we have consistently been recognized as #1 by major publications. As a family-owned and operated company experiencing exciting growth, we offer significant opportunities for advancement. We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like environment. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility. Apply now! We look forward to meeting you!

• Safe Horizon, Inc.

  

  Client Services Specialist - Domestic Violence Shelter, Orchid

  10 days ago

  New York

  Job Description The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Identify when a client is experiencing trauma reactions and help client stabilize;, • Conduct emergency shelter intakes for site vacancies and vacancies at sister sites as part of the Central Intake team;, • Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls;, • Using neutral and non-judgmental language when responding to the needs and requests of clients;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents’ family members and/or roommates;, • Participate in trainings to improve client centered practice skills and knowledge about self-care and vicarious trauma and its impact;, • Plan, implement and/or research self-care and other social activities for clients and their children;, • Actively participate in donor tours and help with special client events and holiday parties;, • Conduct regular health and safety facility checks;, • Understand and follow emergency procedures, including fire procedures;, • Sort and organize donations of food, clothing, or items/projects as assigned;, • Distribute supplies to clients in accordance with established guidelines and/or emergency requests from clients;, • During the orientation process, determine clients’ immediate needs and provide referrals for basic needs;, • Provide referrals for clients following their initial Case Management session;, • Assist with basic office tasks such as archiving, filing , collating, update lists or as assigned;, • Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner;, • Provide starter kits, assisting with bed utilization by helping with apartment preparation and cleaning; moving clients’ belongings as assigned;, • Provide childcare as requested by clients or staff in accordance with written policies;, • Provide client accompaniment to important appointments when requested;, • Assist with admission and discharge of clients. This may include, providing childcare, assisting with client belongings if facility staff is unavailable and other tasks assigned by management., • Complete discharge paperwork which includes completing discharge checklist with clients, and all related discharge procedures;, • Comply and adhere to funders’ fire and health safety mandates by obtaining and maintaining Fire Department of New York (FDNY) and Red Cross certifications as indicated by shelter leadership. Qualifications/Certification Requirements:, • High School Diploma/GED and two years relevant experience., • Basic computer skills necessary., • Candidate must have or obtain the following certifications within 3 months of employment: At Emergency Shelters, obtain the F07-Fire and Emergency Drill Conductor and S95-Supervision of Fire Alarm Systems. At Transitional Shelters, obtain F80- Coordinator of Fire Safety and Alarm Systems in Homeless Shelters, Pediatric CPR/ First Aid Certification, and Security Guard License. Safe Horizon is committed to providing a reasonable accommodation to ensure individuals with disabilities can meet any physical demand requirement(s) of the position, or otherwise perform the corresponding task(s), where possible. If you require a reasonable accommodation, including to participate in the job application or interview process, please contact your Human Resources Recruiter. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Salary Pay Range: 22.81 - 23.96 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

• Cobble Hill

  

  CHHA Recruiter / Account Manager

  1 day ago

  New York

  Job Description Your Choice At Home is seeking a CHHA Recruiter / Account Manager to join our team and help build, maintain, and support a strong home health workforce. This position combines recruitment, relationship management, onboarding, and ongoing caregiver support to ensure we have qualified, compassionate staff available to meet the needs of our clients. The ideal candidate is a people-focused recruiter and relationship builder who understands the importance of reliable home care and enjoys connecting with individuals from the communities we serve. Why Join Your Choice At Home? • Be part of an organization dedicated to providing compassionate, dignified in-home care., • Work with a culturally sensitive team that values the communities we serve., • Help make a meaningful difference in the lives of clients and their families., • Play a key role in growing and strengthening our home care workforce., • Build lasting relationships with caregivers and community partners.Key ResponsibilitiesRecruitment, • Recruit and attract qualified Home Health Aides (HHAs/CHHAs) and other home care staff through job boards, social media, community outreach, referrals, career fairs, and other recruitment channels., • Build and maintain a strong pipeline of qualified home health candidates., • Conduct candidate screening, interviews, reference checks, and follow-up throughout the hiring process., • Clearly communicate job responsibilities, schedules, compensation, expectations, and organizational values to candidates., • Coordinate the onboarding process and ensure new hires complete required documentation, clearances, certifications, and training., • Develop creative recruitment strategies to attract caregivers from the local communities we serve.Account & Caregiver Management, • Serve as a primary point of contact for assigned caregivers and provide ongoing support throughout their employment., • Maintain strong relationships with caregivers to promote engagement, satisfaction, and retention., • Follow up with new hires during their first days and weeks to ensure a smooth transition into their role., • Address caregiver questions, concerns, scheduling challenges, and employment-related issues promptly and professionally., • Partner with internal leadership and scheduling teams to ensure staffing needs are effectively communicated and addressed., • Help identify staffing gaps and proactively recruit to meet current and future client needs.Community Outreach, • Establish relationships with community organizations, workforce programs, schools, training programs, and other local resources., • Participate in job fairs, hiring events, community events, and recruitment initiatives., • Promote Your Choice At Home as an employer of choice within the communities we serve., • Develop referral and grassroots recruitment strategies to expand the caregiver pipeline.Administrative Responsibilities, • Maintain accurate candidate and employee records throughout the recruitment and onboarding process., • Track recruitment activity, candidate status, hiring progress, and retention metrics., • Ensure timely communication and follow-up with candidates and caregivers., • Assist with reporting and recruitment-related administrative tasks as needed.Qualifications, • Previous experience in healthcare recruiting, home health, staffing, human resources, account management, or a related field preferred., • Experience recruiting HHAs, CHHAs, CNAs, caregivers, or other healthcare professionals is a plus., • Strong interpersonal and communication skills., • Highly organized with excellent follow-up and time-management abilities., • Comfortable working in a fast-paced environment and managing multiple priorities., • Strong problem-solving skills and the ability to build trust with candidates and caregivers., • Comfortable using job boards, social media, applicant tracking systems, Microsoft Office, and other recruitment tools., • Bilingual or multilingual candidates are encouraged to apply, particularly those who can communicate with the diverse communities we serve.What We're Looking For We are looking for someone who is energetic, organized, compassionate, and relationship-driven. The right person will be comfortable picking up the phone, meeting people in the community, following up with candidates, solving problems, and finding creative ways to attract and retain great caregivers. This is more than simply filling open positions. The CHHA Recruiter / Account Manager will play an important role in connecting compassionate caregivers with individuals who depend on quality care in the comfort of their own homes. Your Choice At Home, an affiliate of Cobble Hill Life Center, is a Certified Home Health Agency (CHHA) providing reliable, dignified in-home care throughout the communities we serve. We are culturally sensitive and proud that many of our staff come from within the communities we serve. Operating 24 hours a day, 7 days a week, we specialize in health services, personal care, and champion services. Your Choice At Home is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other status protected by applicable law.

• Aegon life and Investments, Transamerica, World Financial Group

  

  Client Services or Lead Manager

  14 days ago

  New York

  My company is in a expanding phase right now. If you are a type of person who is open minded, up for challenges, helping others, customer service, a leader, a mentor then you would qualify. We are top 10 in when in comes to financial services in the World. We will train you on what we need from you and you will then help others. Our company is number one when it comes to resources, top training, leadership, and building something for yourself and family. You will learn the skill sets as a entrepreneur. This position is 1099 but we do receive 6 streams of income and get paid 104 times in a year. If you like to constantly learning, growing, be accountable, be responsible. This is the opportunity for you.