Food service supervisor - Nursing facility - New York

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• SPECTRUM

  

  Business Account Executive

  1 day ago

  NEW YORK

  This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Curious how your sales expertise can drive growth for businesses in your community? Spectrum Business is seeking an Account Executive to connect small and medium-sized businesses with essential communications solutions, including Internet, video and voice. You'll leverage your skills to expand our customer base within a dedicated territory, delivering impactful services that help local organizations thrive. How You’ll Make an Impact • Generate and cultivate sales leads using diverse prospecting tactics, guiding each lead from initial contact to closing the sale, • Drive new customer acquisition by promoting and selling bundled services such as Internet, video and voice within your assigned territory, • Implement and execute a Territory Plan under the guidance of the Sales Manager to strategically expand Spectrum Business’ customer base, • Utilize order management software to process sales orders efficiently, collaborating with Account Coordinators to resolve administrative needs, • Maintain accurate records of sales and prospecting activities, using Salesforce.com and other tools to maximize territory potential, • Demonstrate deep product knowledge and strong selling skills, continually learning and practicing new techniques to enhance performance, • Attend sales meetings and consistently meet or exceed performance standards as defined by Spectrum Business’ Sales Model Working Conditions • Work in both office and outdoor environments with potential exposure to varying weather conditions, • Experience moderate noise levels during daily activities What You’ll Bring to Spectrum Required Qualifications Education • Bachelor’s degree in business, marketing or related field, or equivalent experience Skills • Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals Preferred Qualifications Experience • 3+ years of outside sales experience in a high transaction, short closing cycle model, • Business to business sales experience, • Proven sales history of meeting or exceeding targets Physical Requirements • Vision ability: close vision, peripheral vision, and ability to adjust focus #ZRSM2 #LI-DP4 SAE300 2026-77377 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $47,800.00 and $94,900.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $54,000. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

• MassMutual

  

  AI Platform Delivery Director

  4 days ago

  NEW YORK

  MassMutual’s AI Platform Engineering team is seeking an impact-driven Engineering professional to lead and grow the team that builds the infrastructure powering AI development across the company. You will own the people leadership, hiring, and day-to-day execution of the AI Platform team, partnering closely with technical leadership to translate roadmap priorities into delivery while building a high-performing, high-trust engineering culture. This is a unique opportunity to lead a team at the center of how MassMutual builds and operates the platform powering its AI initiatives. The team operates at the intersection of cloud infrastructure, AI/ML systems, and developer experience—delivering foundational capabilities that shape how the entire organization builds and deploys AI. As the engineering director, you will partner closely with the AI engineering, product, and cloud engineering teams across the enterprise, and you will invest in your team’s growth through a culture of peer learning, candid feedback, and shared technical standards. This team is defined by a shared commitment to engineering excellence, clear documentation, and the kind of people leadership that helps engineers do their best work. • Own the people leadership of the AI Platform development team—hiring, onboarding, performance management, and career development—for a team of AI platform engineers., • Drive execution against the AI platform roadmap—partner with key stakeholders to break strategic priorities into achievable sprints and milestones and hold the team accountable to delivery., • Stay technical enough to lead—participate in architecture discussions and design reviews for systems like agent runtime infrastructure, tool/plugin registries, memory and context management layers, and agent observability pipelines, even when you're not writing production code day to day., • Champion engineering excellence: set and uphold standards for code quality, reliability, on-call practices, and operational maturity across the platform., • Manage up and out: provide clear, honest reporting on team progress, risks, and resourcing needs, and communicate technical trade-offs to senior stakeholders., • Be the primary advocate for your team’s wellbeing and growth—removing blockers, building a high-trust culture, and raising the team’s technical craft through design reviews and documentation habits., • 3+ years of experience as a people manager of software, platform, or infrastructure engineers, plus 5+ years of overall software engineering experience., • Demonstrated track record of hiring, coaching, and retaining strong engineers, with experience leading teams through ambiguous, fast-moving priorities., • Working knowledge of cloud-native architecture: Kubernetes, managed cloud services, networking, and multi-tenancy patterns across AWS, GCP, or Azure, sufficient to engage credibly in technical discussions., • Proven ability to lead a team through complex, multi-month platform initiatives—driven from whiteboard to production, managing ambiguity and risk throughout., • Exposure to AI/ML infrastructure: model serving, inference pipelines, agentic solution or LLM integration patterns., • Experience setting and upholding engineering standards (code quality, on-call practices, operational excellence) across a team., • Strong communication skills: able to translate between technical depth and business priorities for different audiences, with clear written documentation habits., • Bachelors degree in a computer science, engineering or similar discipline., • Must be able to work in the US without sponsorship now or in the future., • Experience leading a team that built an internal developer platform (IDP) from scratch, with a product mindset that obsesses over internal developer experience., • Familiarity with AI safety, model evaluation, and governance frameworks., • Ability to lead with both people and technical credibility—influencing design decisions, driving alignment, and raising quality bar across the team., • Open-source contributions to platform or ML infrastructure tooling., • Comfort with ambiguity: energized by undefined problem spaces, with a habit of building clarity and shared context where there isn’t any., • Advanced educational degree preferred., • Regular meetings with the AI Platform Engineering team, • Focused one-on-one meetings with your manager, • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups, • Access to learning content on Degreed and other informational platforms, • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-MC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

• SPECTRUM

  

  Supervisor, Multi Tenant Sales

  1 day ago

  NEW YORK

  This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Looking for a role where you can lead and develop a sales team while driving business growth in a fast-paced environment? Join Spectrum as a Multi-Tenant Sales Supervisor, where you’ll manage daily sales operations and empower representatives to exceed goals. Experience a position that blends field and office responsibilities, shaping customer satisfaction and team success with every decision. How You’ll Make an Impact • Guide and support Multi-Tenant Sales Representatives to maximize customer satisfaction and sales performance, • Recruit, interview, hire and train new sales representatives for ongoing team strength, • Supervise daily activities and manage territory assignments to ensure optimal coverage, • Oversee payroll processes to guarantee timely and accurate commission payments, • Address employee relations including performance reviews, coaching and safety training, • Contribute to budget planning and provide insights on marketing strategies and sales offers, • Complete additional tasks as directed by your supervisor to support department objectives Working Conditions • Work both in the field and office, (70% field work and 30% office work) with travel required as needed What You’ll Bring to Spectrum Required Qualifications Education • Bachelor’s degree or equivalent work experience Experience • 1+ years of sales experience Skills • Knowledge of community sales practices, • Valid driver’s license with satisfactory driving record and auto insurance Preferred Qualifications Experience • 1+ years of supervisory or leadership experience, • 0.5+ years of sales supervisory experience, • Telecommunications and cable industry experience Skills • Understanding of Spectrum products and services #LI-SWD74 SMD402 2026-80306 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $57,400.00 and $113,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $57,600. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

• MassMutual

  

  Investment Tax Manager

  2 days ago

  NEW YORK

  Investment Tax Manager Corporate Tax Department Full Time Boston, MA or New York, NY This is an individual contributor role The Opportunity The Investment Manager - Provisions will partner closely with senior leadership to manage day-to-day operations across our investment tax portfolio, spanning provision, compliance, and deferred tax processes for life insurance investment assets including securities, bonds, partnerships, derivatives, and real estate. The Investment Tax Manager will have the opportunity to develop leadership capabilities and drive meaningful process improvements. The role requires strong tax technical skills combined with operational excellence and the ability to execute in a fast-paced, complex environment. The Team As an Investment Tax Manager - Provisions, you will be a member of the Investment Tax team within the Corporate Tax Department, part of our Controllers Organization. The Corporate Tax Department is comprised of high-performing, collaborative, and agile tax professionals who are motivated by challenging work that delivers sustained value and a culture of accountability. The Impact • Drive day-to-day execution of tax provision (ASC 740), compliance, and deferred tax reconciliation processes across all investment asset classes, ensuring accuracy and timeliness of deliverables, • Provide technical tax guidance to team members on investment taxation matters, researching and resolving moderately complex technical issues independently, • Identify and resolve data integrity issues within investment accounting systems; develop and execute proactive error detection processes to improve accuracy of tax results, • Coordinate workflow and priorities across technical tax staff covering fixed income, partnerships, derivatives, and real estate portfolios, • Support ad hoc investment transaction analysis and tax planning, coordinating with tax planning, legal, investment management, and external partners, • Partner with external auditors during tax provision and compliance reviews, addressing technical inquiries and supporting documentation requests, • Identify process improvement opportunities and lead initiatives to increase efficiency, reduce risk, and enhance controls, • Mentor and develop tax professionals, providing coaching and fostering professional growth across the team, • Represent the investment tax function in cross-functional meetings and build strong relationships across finance, investments, and operations The Minimum Qualifications • CPA or certification in process or Enrolled Agent, • Bachelor's Degree, • 7+ years of tax experience from public accounting or financial services, • 5+ years of Income tax (ASC740) provision experience The Ideal Qualifications • 10+ years of tax experience with demonstrated career progression, • Big 4 tax advisory background with exposure to complex technical projects, • Insurance or asset management industry experience; familiarity with life insurance company taxation, • Working knowledge of investment taxation across multiple asset classes (fixed income, partnerships, derivatives, real estate), • Strong understanding of corporate tax provision (ASC740) and tax compliance processes, • Hands-on experience with tax technology platforms, ERP systems, or system implementation projects, • Prior involvement in large-scale transformation initiatives or process improvement programs, • Experience managing, mentoring, or leading tax professionals (formal or informal), • Strong analytical skills with ability to identify data issues and develop solutions, • Demonstrated ability to manage multiple priorities and deliver results under tight deadlines, • Project management experience or certification, • Track record of building effective stakeholder relationships across matrixed organizations, • Experience with deferred tax accounting and reconciliations, • Experience interfacing with external auditors and managing audit processes, • History of taking ownership and driving initiatives without extensive oversight, • Strategic mindset combined with willingness to roll up sleeves and execute tactically, • Strong communication skills with ability to explain complex tax concepts to non-tax audiences, • Review your work and that of others for quality, accuracy and relevance What to Expect as Part of the Team • Regular meetings with the Investment Tax Team, • Focused one-on-one meetings with your manager, • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups, • Access to learning content on Degreed and other informational platforms, • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-CR37 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

• MassMutual

  

  Director of Alternative Investments - Commercial Mortgage Loans

  2 days ago

  NEW YORK

  Director of Alternative Investments - Commercial Mortgage Loans Investment Controllership Full-Time/Boston, MA, Springfield, MA or NYC The Opportunity Reporting to MassMutual’s Head of Alternative Investments, the Director of Alternative Investments will be a key leader and representative for the investment accounting, reporting, governance, and control processes supporting MassMutual’s commercial mortgage loan and real estate portfolios. The position will lead a team of MassMutual employees focused on ensuring the accurate, timely completion of monthly, quarterly, and annual accounting close cycles for these asset classes, including oversight of accounting services and reporting deliverables prepared by third-party administrators and service providers. As a Director in the Controllers Organization of Corporate Finance, you will join us as we continue our progress toward becoming best-in-class financial stewards for MassMutual. We are forward-thinking and seek others who will leverage curiosity, business acumen, and initiative to strengthen our processes and outcomes. You will lead the team that manages and executes investment accounting, analysis, financial reporting support, control execution, and process improvement for commercial mortgage loans and real estate investments. This includes governance and oversight of financial transactions, statutory and GAAP accounting requirements, regulatory reporting schedules, management reporting, audit support, and key initiatives including technology, ledger, and operating model transformation. You will thrive in a dynamic and agile accounting environment focused on both disciplined execution and continuous improvement, while partnering collaboratively across Investments, Financial Reporting, Accounting Policy, Tax, Capital Management, business unit controllers, auditors, vendors, and other stakeholders. The Team The Investment Controllership team is a high-profile team in the Controllers organization, comprised of accountants who oversee our various asset classes and investment activity. The team continues to grow in support of our growing level of assets, key initiatives and special projects. Our team has high business acumen and is driven to provide timely and accurate financial information to our customers. We pride ourselves on working with agility and being a reliable source of information in the organization. We strive to continuously improve by working together as team to make each other and our processes better. Our culture thrives on inquisitive approaches to our work to help identify issues with specificity and demonstrate high levels of accountability to make things right. The Impact • Lead the team responsible for ensuring the accurate and timely completion of monthly, quarterly, and annual accounting close cycles for commercial mortgage loans and real estate investments through effective planning, monitoring, review, and problem solving., • Oversee accounting information and reporting deliverables prepared by third-party administrators and service providers, including financial statements, footnote schedules, regulatory reports, management reports, and other investment accounting outputs., • Review and analyze financial results, trends, and key drivers for the commercial mortgage loan and real estate portfolios, using strong business acumen and communication skills to develop clear commentary for senior management and financial reporting stakeholders., • Participate in the creation, analysis, and presentation of monthly and quarterly financial analysis reporting to senior management, including explanations of portfolio performance and its impact on financial results., • Develop, document, and assure adherence to an internal control framework that supports accurate and timely financial reporting for commercial mortgage loans and real estate. Monitor the control environment, including activities performed by vendors, and recommend improvements to strengthen governance, consistency, and accountability., • Lead process improvement, automation, and operating model initiatives focused on increasing efficiency, reducing manual risk, improving transparency, and adding business value across the commercial mortgage loan and real estate accounting processes., • Support annual regulatory financial statement audit requests, participate in auditor discussions, and serve as a key point of contact for audit matters related to commercial mortgage loans and real estate., • Effectively collaborate with Accounting Policy, the Chief Investment Office, Tax, Financial Reporting, Capital Management, business unit controllers, third-party administrators, and external auditors to resolve complex accounting, reporting, and operational matters., • Lead or support the implementation of new statutory and GAAP investment accounting requirements and determine the accounting process for new commercial mortgage loan and real estate investments, investment structures, and related transactions., • Actively participate in the implementation of the Company’s new ledger and related investment accounting technology initiatives, with a focus on future-state reporting, data quality, controls, and target operating model design., • Manage priorities effectively in a dynamic environment, balancing close execution, reporting deadlines, audit support, project delivery, and continuous improvement activities., • Lead, develop, and motivate a team that is inspired, engaged, and accountable, while creating opportunities for team members to learn, grow, and contribute to better business outcomes. The Minimum Qualifications • Bachelor’s Degree, • 8+ years of relevant accounting, financial reporting, controllership, or investment accounting experience, with direct or related exposure to commercial mortgage loans, real estate, structured finance or private assets, • 1+ years of experience leading teams in a deliverable-oriented environment., • 4+ years of experience overseeing monthly, quarterly, and annual close processes, financial reporting deliverables, controls, audits, or third-party service provider outputs. The Ideal Qualifications • Experience in insurance company investment accounting, including GAAP and statutory accounting for commercial mortgage loans, real estate, or other investment asset classes., • CPA or progress toward CPA preferred., • Knowledge of STAT and GAAP accounting requirements, regulatory reporting, financial statement support, and investment-related disclosures., • Strong analytical skills, including the ability to analyze financial data sets, identify trends, and tell the story of the data in a clear and concise manner., • Proven ability to complete high-quality work efficiently, manage multiple priorities, and lead through ambiguity in a dynamic and agile environment., • Experience building and maintaining strong working relationships across cross-functional groups, senior leaders, auditors, and third-party administrators or vendors., • Excellent verbal and written communication skills with the ability to express ideas in an organized and persuasive manner to leadership, staff, third parties, and other stakeholders., • Experience identifying internal control issues, developing remediation plans, and implementing process improvements that strengthen the overall control environment., • Preferred experience working in a Lean Six Sigma, continuous improvement, or root cause problem-solving environment., • Ability to partner with and influence business leaders and peers in investment process redesign, reporting improvements, and target operating model transformation., • Experience using investment data and information to analyze and communicate the implications of investment accounting, reporting, and ERP or subledger tools such as Aladin, SAP, Hyperion, NetSuite, or other investment accounting platforms. What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset #LI-CR37 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

• Amsterdam Nursing Home

  

  Assistant Director of Nursing (ADON): Nurse educator / Staff Development

  2 days ago

  New York

  Amsterdam Nursing Home is seeking an Assistant Director of Nursing (ADON): Nurse Educator/Staff Development to join our team at our facility in Manhattan, NY. Key Responsibilities: The primary responsibilities for this position relate to education (i.e. – weekly and/or bi-weekly orientation, education, competencies, etc.). Lead and deliver clinical education and training for staff, ensuring compliance with NYSDOH and facility standards Assess and enhance staff competencies via coaching, mentoring, audits, and performance evaluations Ensure adherence to regulatory standards and best practices Evaluate and improve staff competencies and performance Ensure Quality Assurance for all nursing staff and practices Offer mentorship and professional development opportunities Collaborate with facility leadership to enhance patient care quality Lead staff onboarding orientations Conduct regular audits and assessments to ensure nursing excellence Develop and track staff development programs on topics such as infection control, body mechanics, emergency preparedness and OSHA standards Maintain training records, report on program outcomes, and stay current through workshops, publications and professional networks Essential Requirements: Current New York State RN license in good standing BSN Required, MSN/MAN preferred Minimum 3 years’ experience as a Nurse Educator or in clinical staff development (long-term care preferred) Proven ability to create and deliver engaging education, with strong coaching and leadership skills Excellent verbal and written communication; adept at building rapport across all levels CPR certification required (CPR trainer certification preferred) Rate $140,000 annually Apply now and join our amazing team! ABOUT US: With Columbia University and the Cathedral of St. John the Divine among its neighbors, Amsterdam House is located on Amsterdam Avenue at 112 street in New York City. The essence of Amsterdam includes a unique combination of old-world charm, comfortable surroundings, and a state of the art clinical care. Our longstanding tradition of caring is carried out by an exceptional staff who are dedicated to the healing arts, providing each resident with the opportunity to thrive and achieve maximum comfort. Our reputation tells the story of our success. Having consistently earned a 5-star rating from CMS, we are proud to be ranked among the best nursing homes by the US News and World Report. CentersHealthCare.com/careers Equal Opportunity Employer –M/F/D/V

• Schervier Rehabilitation & Nursing Center

  

  Recreation Director

  25 days ago

  New York

  Job Description Recreation Director Skilled Nursing Facility | Bronx, NY Full-Time | $50,000 – $65,000 annually Benefits: PTO, Sick Leave, Health Insurance, 401(k) Position Overview We are seeking an experienced and compassionate Recreation Director to lead our Activities Department in our skilled nursing facility located in the Bronx, NY. The Recreation Director is responsible for developing, implementing, and overseeing a comprehensive therapeutic recreation program in compliance with New York State Department of Health (NYS DOH) regulations and federal guidelines. The ideal candidate is energetic, organized, creative, and experienced in long-term care. Key Responsibilities Develop and implement a comprehensive activities program that meets NYS DOH and CMS regulations Complete MDS sections related to activities and participate in care plan meetings Conduct resident assessments and develop individualized activity care plans Create and post monthly activity calendars Plan and supervise group programs, 1:1 activities, community outings, and special events Manage department budget and maintain activity supplies Supervise, train, and schedule recreation staff and volunteers Ensure appropriate documentation for surveys and audits Prepare for and participate in Department of Health surveys Maintain compliance with infection control and safety policies Qualifications Prior experience in a Skilled Nursing Facility required Experience as a Recreation Director or Activities Director preferred Knowledge of NYS DOH regulations for nursing homes MDS and care planning experience required Strong leadership and organizational skills Excellent communication and interpersonal skills Certified Activities Director (ADC) or eligible preferred Ability to pass background check and meet NYS health requirements Benefits Competitive salary: $50,000 – $65,000 (based on experience) Paid Time Off (PTO) Paid Sick Leave (in accordance with NYS regulations) Health Insurance 401(k) Retirement Plan Supportive leadership team Opportunity to make a meaningful impact in residents’ lives

• BronxWorks

  

  CQI Coordinator_ 5165

  5 days ago

  New York

  Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60 plus locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. Qualifications (education, professional certifications or licenses, experience) • Bachelor’s degree, • Proficiencyinverbal and writtenEnglishrequired;verbalproficiencyin a second language preferred, • Proficiencyin modern business communications including personal computers, electronic mail, voicemail,facsimileand copier equipment Essential Duties and Responsibilities • Provide outreach and referral development services with ACS PPRS liaisons, otherBronxWorksprograms, andcommunity basedprograms, • Respond to and triage all referral calls, • Provide intake services for all referrals,including intake interviews and write ups, • Collect statistical information from Contact Grids, PROMIS and CNNX and other required databases to write and complete reports, • Collect information directly fromCase Managers and Assistant Program Directorsnecessary to compile required reports, • Extract data from data sources toidentifyimportant trends and problems, • Trainnew staffto use computerized data base programs, • Submit written reports and analysis thataccompanydata reporting and presentations, • Present data findings ininternal andinter-agency meetings, • Interact withACSon an as-needed basis, • Participate in grant writing projects, • Provide quality assurance for case management input and charting inclient baseddata systems including Contact Grids, PROMIS and CNNX, • Maintain familiarity with program resources available on- and off-site, • AttendCSmeetingfor CQI purposes tomaintainprogram standards. Must be able to report on thesemeetingand changing standards., • Assistwith special projects as assigned includingrepresentingagency at interagency events, • Report to and meet with theProgram Directoron a regular basis, • Performadditionalduties as assigned Program Specific Responsibilities • Progress notes review (Contact Grid, Promis, Salesforcer and CNNX), • Conduct caserecord reviews and provide reports, • Case Planner Report, verify active cases within month Tracked Children Report ), • FASP Due and FTC Report(Verify CP responsibility and FTCtimeframe), • Supervisor Case Review,Close Case Report,Connections spot check, • Staff KPI targets (email),KPI Excel Spreadsheet andPowerpoint,KPI NarrativeSubmit reportsto Program Director, • Maintain intake, case review, group work logs, • Assist with ordering Program supplies with Program Director., • Any other duties, where appropriate Skills/Abilities • Excellent interpersonal and organizational skills, • Ability to use a computer for prolonged periods, • Ability to sit, crouch and walk for extended periods of time, • Ability to lift, pull, push, and/or move up to 60 pounds, • Ability to bend and retrieve objects and/or documents, • Ability to climb stairs, • Ability to climb and stand on a15 footladder, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation Background Information on BronxWorks and Office/Program: BronxWorks helps individuals and families improve their economic and social wellbeing. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. #INHGH