Floor Manager (M/F/X) - Big Mamma Group - Dublin

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza. In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price. We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra. We're now looking for a passionate Runner to join our team! Your Mission As part of the Big Mamma Floor team, your mission will be to: • Run food and drinks, and serve wine, desserts and pasta directly to our guests, • Open and close the floor, polish cutlery and fold napkins, • Maintain cleanliness, organisation and health & safety standards across the floor, • Support your colleagues during service with a positive and proactive attitude, • Create memorable moments for guests with a warm, friendly and professional approach About You The ideal candidate can demonstrate: • Passion for Italian food and excellent customer service, • High energy, proactive attitude and team spirit, • Previous experience in hospitality, • Strong communication skills, • Flexible availability, including evenings and weekends Our offer to you • Permanent, full-time role: £14.21/hour total package (base pay + tronc), • Daily staff meals served family-style, • 15% employee discount in all UK & Ireland restaurants, • £500 referral bonus for recommending a friend, T&Cs apply, • Mental health & wellbeing support, • Earned Wage Access - unlock your pay between paydays, • Regular training & career growth opportunities, • International mobility with opportunities to work across the group Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law. #joinbigmammauki

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza. In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price. We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra. We're now looking for a passionate Kitchen Porter to join our team! Your Mission As part of the Big Mamma Kitchen team, your mission will be to: • Maintain high standards of hygiene, cleanliness and organisation in the kitchen, • Support the kitchen and floor teams during service, • Bring positive energy and a problem solving mindset to every shift, • Help create the best moment of our guests' day About You The ideal candidate can demonstrate: • Big smile and passion for Italian food, • Great energy, proactive attitude and team spirit, • Excellent teamwork and communication skills, • Previous experience as a Kitchen Porter is a bonus, • Flexible availability, including evenings and weekends Our offer to you • Permanent, full-time role: £15.71/hour total package (base pay + tronc), • Daily staff meals served family-style, • 15% employee discount in all UK & Ireland restaurants, • £500 referral bonus for recommending a friend, T&Cs apply, • Mental health & wellbeing support, • Earned Wage Access - unlock your pay between paydays, • Regular training & career growth opportunities, • International mobility with opportunities to work across the group Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law. #joinbigmammauki

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza. In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price. We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra. We're now looking for a passionate Kitchen Porter to join our team! Your Mission As part of the Big Mamma Kitchen team, your mission will be to: • Maintain high standards of hygiene, cleanliness and organisation in the kitchen, • Support the kitchen and floor teams during service, • Bring positive energy and a problem solving mindset to every shift, • Help create the best moment of our guests' day About You The ideal candidate can demonstrate: • Big smile and passion for Italian food, • Great energy, proactive attitude and team spirit, • Excellent teamwork and communication skills, • Previous experience as a Kitchen Porter is a bonus, • Flexible availability, including evenings and weekends Our offer to you • Permanent, full-time/part-time role: €14.65 /hour total package (base pay + tronc), • Daily staff meals served family-style, • 15% employee discount in all UK & Ireland restaurants, • £500 referral bonus for recommending a friend, T&Cs apply, • Mental health & wellbeing support, • Regular training & career growth opportunities, • International mobility with opportunities to work across the group Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law. #joinbigmammauki

Big Mamma est un groupe de restauration franco-italien né de l'idée de Victor Lugger et Tigrane Seydoux. Au cours des 10 dernières années, nous avons ouvert les portes de plus de 30 restaurants en Europe (France, Monaco, Angleterre, Espagne, Allemagne, Italie et Belgique). Notre mission ? Partager l'ambiance particulière des plus beaux lieux de la tradition italienne, en créant des moments uniques de partage avec nos clients. Tous les jours, plus de 10 000 clients fréquentent les restaurants Big Mamma partout en Europe et bientôt on the Moon ! 🚀 Notre POWER est dans quatre valeurs : méritocratie, authenticité, excellence et entrepreneuriat. Plus de 2000 employés nous accompagnent dans une croissance ultra-dynamique. Hôte/Hôtesse d'accueil 🙍🏽‍♀️🙍🏼 Tes missions : • Un seul mot d'ordre: accueillir tous nos clients avec le BIG SMILE!, • Faire voyager nos clients en Italie et leur faire passer le meilleur moment de leur journée., • Connaitre tous les secrets de notre logiciel de réservation Seven Room pour devenir expert dans la gestion des réservations et l'optimisation des tables., • Comprendre la typologie de client que tu as face à toi, avoir une bonne gestion du stress et trouver les solutions adaptées aux problématiques qui se présenteront à toi., • Etre expert dans l'art d'adoucir l'attente. Rejoins nous si : • Tu es passionné par la culture Italienne, tu es solaire et tu as un goût naturel pour l'accueil., • D'un naturel positif, tu es une véritable bombe d'énergie et tu as une excellente communication., • Tu es organisé et créatif pour animer l'attente et faire face aux situations imprévues. Notre offre : • CDI - Temps partiel 25 H/semaine, • Pourboires, • Remboursement 50% pass Navigo + mutuelle ALAN, • Un repas préparé chaque jour avec amour par notre squadra et une réduction de 15% dans toutes nos tratto, • Un abonnement Gymlib pour profiter d'un accès flexible à des milliers de salles de sport et d'activités de bien-être partout en France, • De nombreuses évolutions de carrière, mobilités géographiques en France & Europe, AND much more! Ti aspettiamo! BIG MAMMA est un employeur offrant l'égalité des chances. Les candidats qualifiés seront considérés pour un emploi sans tenir compte du sexe, de l'identité de genre, de l'orientation sexuelle, de la couleur, de la religion, de l'origine nationale, du handicap, de l'âge ou de toute autre caractéristique protégée par la loi. #JoinsBIGMAMMA

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 10 years, we have opened the doors to 30 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium, and Italy! Our mission? To share with our customers 100% homemade, authentic Italian dishes in beautifully designed spaces, with big smiles! 🍀 And now, we're bringing the dolce vita to Ireland — get ready for good vibes, great food, and an incredible new adventure! Join our amazing team as Bar Assistant Manager! YOUR MISSION: • You will be part of a BIG MAMMA Bar team!, • You will be managing the daily operations of the bar alongside the Bar Manager., • You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more!, • You will participate in monthly inventory, assist with ordering and implement seasonal menu changes., • You will maintain health and safety standards and maintain cleanliness and organisation behind the bar., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service, communication and leadership skills, • Expert bar knowledge including classic cocktails, • Previous experience as a bar supervisor/assistant bar manager in a fast paced environment, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • €17.50 per hour ( inclusive of tronc ), • 5 days working week with 2 days off, • Tasty staff food served family style, • Regular training & growth opportunities, • Mobility across all of our venues in Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #joinbigmammauk

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 36 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland), the United Arab Emirates (Dubai) and Mexico (Mexico City). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as SUPERVISOR & ASSISTANT MANAGER in Dublin 🇮🇪 With Big Mamma's rapid expansion, we are looking for our next rising stars to join us at Gloria Osteria (41 Westmoreland St, Dublin)and play a key role on the floor. You will report to the Front-of-House Manager and embody our values of excellence, meritocracy, entrepreneurship, and authenticity in the restaurant every day. Your areas of responsibility: Responsible for service quality • Ensure excellence, consistency, and speed of service, in line with the Big Mamma vision., • Responsible for welcoming guests. Contribute to the restaurant's performance • Optimize table turnover / service pace and staff efficiency for resetting tables., • Ensure the average check meets targets through staff briefings, sales training requests when needed, performance monitoring of section heads, and individual coaching. Ensure smooth front-of-house operations • Ensure compliance with dining room hygiene standards., • Propose initiatives to control front-of-house labor costs., • Oversee team schedules., • Responsible for orders and stock management (wine, tableware, aprons)., • Responsible for cash handling., • Ensure proper use and maintenance of equipment. Responsible for the success of the front-of-house team • Participate in the recruitment process for new hires., • Support the onboarding of new team members., • Coach and support the front-of-house team daily., • Be a key driver of team cohesion and positive working relationships. Our offer: • Highly competitive salary., • Permanent contract with 2 days off., • A meal prepared daily with love by our Squadra and a discount in all our trattos., • Numerous training and career opportunities., • International mobility across all our venues., • AND much more! BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law. #joinbigmammauki