Head of Operations
23 days ago
Tidworth
\n Are you a Head of Operations? My client who are a leading bathroom accessories brand, designs and manufactures innovative bathroom accessories. They are looking for someone who has strong warehouse and logistics management and someone who has strong experience of managing a third-party logistics. \n \n Head of Operations \n Permanent \n Tidworth \n \n Head of Operations \n Job Description \n\n • Provide strategic operational leadership by overseeing site performance and delivering against service, cost, quality, safety, and business growth objectives while fostering a culture of accountability and continuous improvement.\n, • Lead end-to-end warehouse and logistics operations, including inventory, fulfilment, inbound/outbound processes, multi-channel distribution, and KPI performance to maximise efficiency, accuracy, and customer satisfaction.\n, • Manage logistics partners and carrier relationships, overseeing 3PL providers, transportation suppliers, contract performance, commercial negotiations, and service improvement initiatives.\n, • Develop and inspire high-performing teams by leading, coaching, and engaging colleagues, building succession plans, and promoting a collaborative, customer-focused, and safety-first culture.\n, • Drive operational excellence and compliance through Lean and Six Sigma methodologies, data-driven decision-making, continuous improvement initiatives, and full adherence to health, safety, legal, and regulatory standards.\n\n \n \n Head of Operations \n Essential Experience/Skills/Qualifications \n\n • Proven experience leading operations with full responsibility for site performance in a distribution, logistics, retail, or eCommerce environment.\n, • Strong background in warehouse and logistics management, including managing 3PL providers and parcel and freight carriers.\n, • Commercially aware, with experience managing operational budgets, leading supplier tenders, and negotiating contracts.\n, • Experienced in leading and developing large teams, creating a positive culture while improving performance and engagement.\n, • Strong communicator with a track record of delivering operational improvements and building effective relationships with internal and external stakeholders.\n\n \n If you feel you’re a good fit for this position, please click ‘apply’