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A leading property lettings and management company is seeking a highly experienced, organized, and proactive Senior Property Administrator to join its dynamic team. This pivotal role requires an individual capable of managing multiple priorities, working accurately under pressure, and communicating professionally with various stakeholders within a fast-paced environment. Key Responsibilities: • Preparing, issuing, and managing tenancy agreements and other legal documentation., • Overseeing tenant onboarding processes and ensuring all necessary documentation is completed., • Preparing, submitting, and managing benefit and housing-related claims., • Liaising effectively with local authorities, housing organizations, and support providers., • Communicating with landlords regarding tenancy matters, compliance, and property-related issues., • Maintaining meticulous property and tenant records., • Providing comprehensive administrative support to the lettings and property management teams., • Handling email and telephone enquiries with professionalism and efficiency. Essential Requirements: • Proven experience in property administration, lettings, or property management., • Exceptional organisational and time management skills., • Strong attention to detail, ensuring a high level of accuracy in all tasks., • Excellent written and verbal communication abilities., • Demonstrated capability to prioritise and manage a busy workload effectively., • Proficiency in Microsoft Office, particularly Word and Excel., • A professional and courteous telephone manner., • Ability to work both independently and collaboratively within a team environment. We are seeking a professional who is: • Exceptionally organised and meticulous., • Composed and effective under pressure., • A strong and resourceful problem-solver., • Highly reliable and accountable in their work., • Capable of managing multiple cases simultaneously., • Consistently professional in all interactions., • Interested in building a long-term career with opportunities for growth. Desirable Attributes: • Experience with Universal Credit, Housing Benefit, or other housing-related benefit claims., • Prior experience liaising with local authorities and housing associations., • Sound knowledge of Right to Rent regulations, tenancy agreements, and compliance requirements. Benefits • 28 days holiday, • Company pension, • Performance-based salary reviews, • Career progression opportunities, • Ongoing professional development, • Free on-site parking, • Supportive, professional team Growth: • Clear opportunities for promotion., • Annual pay reviews linked to performance., • Genuine autonomy and responsibility., • A well-run company with efficient systems. If you thrive in a fast-paced property environment and are committed to delivering high-quality administrative support, we encourage you to apply.

Join Firmdale Hotels' prestigious Soholistic Spa team as a Part-Time Spa Therapist (3 days per week) on a 12-month fixed-term maternity cover contract, and embark on a rewarding career defined by luxury, excellence and exceptional service. At Firmdale, we redefine hospitality by offering a unique and unforgettable experience in each of our eight London properties, including the iconic Ham Yard Hotel. As a Spa Therapist, you'll work closely with our Spa Manager to deliver exceptional treatments to our esteemed in-house guests and VIP clientele. From indulgent massages and rejuvenating facials to flawless manicures, pedicures, and waxing services, you'll cater to every aspect of our guests' relaxation and beauty needs. This is a Part time role, 3 days per week. Responsibilities: • Perform a diverse range of treatments across all eight London properties, ensuring each guest receives the utmost care and attention., • Demonstrate a comprehensive understanding of our treatment packages and offerings, guiding guests towards personalised experiences., • Cultivate strong, professional relationships with guests to foster loyalty and contribute to the growth of our client base., • Expertly recommend retail products tailored to guests' preferences and effectively close sales to enhance their at-home wellness routines., • Strive to meet and exceed sales targets established by the Spa Manager, showcasing your dedication to success., • Extend a warm and inspiring welcome to all guests, setting the tone for their spa journey from the moment they arrive., • Collaborate with the Spa Receptionist to manage daily bookings seamlessly, ensuring a smooth and efficient operation., • Assist the Spa Manager with administrative tasks such as stock inventory to uphold our standards of excellence., • Provide support to the Spa Receptionist as needed, contributing to the overall success of our spa operations. What you Need: • Proven experience as a Spa Therapist in a 5-star hotel or luxury spa environment, demonstrating your commitment to exceptional service., • Possess NVQ Level 3 in Spa Therapy or an equivalent qualification, showcasing your dedication to professional development., • Exhibit a passion for customer service and a relentless pursuit of exceeding guests' expectations at every opportunity., • Showcase extensive knowledge of various treatments and techniques, delivering flawless services in line with our training standards., • Display a strong understanding of anatomy and physiology, ensuring the safety and well-being of our guests throughout their spa experience., • Communicate effectively with guests and colleagues, demonstrating excellent interpersonal skills., • Excel in time management, maintaining efficiency and precision in a fast-paced environment., • Pay meticulous attention to detail, driven by a commitment to delivering unparalleled standards of excellence., • Thrive in a collaborative team environment, contributing positively to collective success., • Demonstrate resilience and determination, consistently striving for perfection in all aspects of your role., • Uphold a high standard of personal presentation, reflecting the sophistication and elegance of Firmdale Hotels. What We Offer: • Competitive annual salary of £ 18,609.00 plus service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Tenant Support & Rent Resolution Officer About the Role We are looking for a confident, resilient and professional individual to help reduce rent arrears by working directly with tenants across our portfolio. This is not a debt collection or enforcement role. Instead, you will visit tenants in person, understand the reasons behind outstanding rent, assist them in resolving issues (particularly Housing Benefit and Universal Credit claims), and encourage prompt payment where appropriate. The successful candidate will be comfortable working independently, visiting multiple properties each day, and dealing with people from a wide range of backgrounds. They must be able to remain calm under pressure, communicate with authority, and build respect through professionalism. Key Responsibilities • Visit tenants with outstanding rent balances., • Discuss rent arrears in a firm, respectful and professional manner., • Identify the reason for non-payment., • Assist tenants with Housing Benefit and Universal Credit issues where appropriate., • Liaise with local authorities and support organizations to help resolve benefit delays., • Encourage tenants to make payments or agree realistic repayment plans., • Record detailed notes following every visit., • Provide regular updates to the office., • Escalate serious concerns or safeguarding issues., • Build positive working relationships while protecting the landlord's interests. Requirements • Excellent communication and interpersonal skills., • Confident dealing with difficult conversations., • Calm under pressure and able to manage conflict professionally., • Assertive without being aggressive., • Strong problem-solving ability., • Organised and able to work independently., • Full UK driving licence., • Own vehicle required., • Good understanding of Housing Benefit and Universal Credit is desirable, although training can be provided., • Previous experience in housing, property management, tenancy support, enforcement support, security, customer service, policing, military or similar roles would be advantageous., • Able to work over time or early hours, weekends when required. Ideal Candidate The ideal candidate is someone who naturally commands respect through their confidence, professionalism and presence. They are comfortable visiting tenants alone, can handle challenging situations calmly, and focus on finding practical solutions that help recover rent while maintaining positive tenant relationships. Benefits • All travel expenses covered., • Mobile phone., • Ongoing training., • Company pension., • Paid annual leave.

The Kit Kemp Design Studio is known for creating colourful and tailored interiors that combine craftsmanship and contemporary sophistication. Our projects are based worldwide, ranging from design for Firmdale Hotels' award-winning interiors to elegant homes on the French Riviera and large real estate in Palm Desert. Explore KitKemp.com, our newly launched website, to get a feel for our products, ethos, and approach. What We're Looking For: • Someone who demonstrates a passionate love of design, art, and beauty., • Someone who will work alongside the Directors and Associates at the highest level to lead multiple and varied IA and FF&E projects, with the assistance of more junior team members., • A confident, loyal, trustworthy, dynamic, and charming person who can engage with clients, project consultant teams, suppliers, contractors, and fabricators., • Someone unafraid to take responsibility, ensuring the Kit Kemp Design Studio delivers a seamless service to clients., • Strong project leadership skills, including the ability to mentor more junior team members., • A proactive nature, great instincts, and openness to feedback. Key Skills and Experience: • A degree or equivalent in Interior Design/Interior Architecture., • At least 7+ years post-graduate experience with a minimum of 4 years in the luxury residential sector., • Full proficiency in Adobe Creative Suite and Microsoft Suite., • A strong background in Interior Architecture, a high standard of technical ability, and broad knowledge of materiality., • A passion for FF&E with vast knowledge of suppliers, products, and specialist finishes. Experience in procurement would be a plus but is not essential., • Experience working on all aspects of projects through all stages, from concept to completion., • An understanding of project programs and deadlines., • Financial understanding of project costs and budget awareness., • An exceptional eye for scale, balance, detail, and colour., • Impeccable and concise communication and presentation skills, both verbal and written. Fluency in spoken and written English is essential. Why join Us? Kit Kemp (MBE), a celebrated British interior designer and co-founder of Firmdale Hotels, has garnered numerous awards and accolades for her innovative design work. Here are some of the most notable recognitions: • Andrew Martin International Interior Designer of the Year Award – Often referred to as the "Oscars of the design world," Kit Kemp has received this prestigious award for her distinctive style and impact on interior design., • House & Garden Top 100 Interior Designers 2024 – Kit Kemp has regularly featured on this list, recognising her as one of the most influential designers in the industry., • The Cateys – Best Hotel Group (Firmdale Hotels) – Under Kit Kemp's co-leadership, Firmdale Hotels has won several awards at The Cateys, including the coveted Best Hotel Group Award, highlighting the group's design-led approach and high standards., • Gold Key Awards for Excellence in Hospitality Design – Kit Kemp has won multiple Gold Key Awards for her outstanding hospitality design projects, including hotels within the Firmdale portfolio., • Homes & Gardens Designer Awards – Kit Kemp has been honoured for her contribution to British design, specifically for her ability to combine vibrant colours, patterns, and textures into inviting and imaginative interiors., • Elle Decoration British Design Awards – Recognising her influence on British interior design, Kit Kemp has been celebrated for her unique approach to blending modern and traditional elements., • Condé Nast Traveller Readers' Choice Awards – Several Firmdale Hotels, designed by Kit Kemp, have been featured in this prestigious list, which reflects her excellence in creating stunning, guest-focused hotel environments., • Hospitality Design Awards – Many of Kit Kemp's hotel designs have received recognition at the global Hospitality Design Awards for their originality, aesthetics, and comfort., • Best British Brand (Firmdale Hotels) – Kit Kemp and her Firmdale Hotels have been awarded for their contribution to luxury hospitality and British heritage. These accolades reflect Kit Kemp's visionary approach to design and her exceptional contributions to the fields of interiors and hospitality. Joining the Kit Kemp Design Studio means becoming part of a team that values creativity, innovation, excellence and you will have the chance to work in a vibrant environment. If you are passionate about design, have a keen eye for detail, and thrive in a dynamic setting, we would love to hear from you. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

What we're looking for... Are you a Sous Chef who lives and breathes fresh ingredients and isn’t afraid to get stuck in when the kitchen’s buzzing? You’ll be the kind of leader who lifts the team up, keeps standards sky-high, and still finds the joy in it all when the ticket machine won’t stop. If you’ve cut your teeth in a premium branded fresh-food kitchen, whether that’s as a Sous Chef or Kitchen Manager in a restaurant or a lively gastro pub, brilliant. But if your path’s been a bit different and you’ve still got the skills, the hunger, and the spark? Hit apply and tell us what you’re all about. 💙 What's in it for you? Pay 💸 Salary package of up to £ 42,000 per year* (combined fixed annual salary and base tronc), plus additional, uncapped tronc potential, based on site performance. Overall, on track earnings £ 46,000 based on current site performance. Perks & Treats ✨ 50% off when you dine with your favourite people 🎉 Plenty of fun, feel-good team socials 🧠 Access to our Employee Assistance Programme 'Hospitality Action' - free, confidential support 24/7 including mental health sessions 💸 Early access to wages through Stream 🎁 Long service awards and celebrations 🍽️ Free, delicious Megan’s food & drinks on every shift 🛟 Plus all the usual standard stuff like pension contributions & 28 days holiday Grow With Us 🚀 Ongoing training & real progression opportunities - if you want to move into leadership, we’ll back you 🌱 Get involved in new openings as we grow 🏙️ Opportunities to move between our neighbourhood restaurants and build your career across the group 💙 About us... We’re an independently owned, dog-friendly collection of 20+ neighbourhood restaurants, serving up fresh Mediterranean-inspired food from brunch through to cocktails. With exciting growth plans, there are big opportunities to build your career with us, plus plenty of fun along the way - our team parties are the stuff of legends. We’re a diverse, inclusive bunch who make sure everyone feels genuinely welcome, and we’re proud to support local charities and be a real force for good in our communities. At Megan’s, our people are the magic. Yes, we’ve got dreamy interiors, food inspired by sunny places and fresh cocktails shaken to perfection, but the real reason our restaurants feel so special? The team. They’re what set us apart and what everyone who works here and visits us loves most. If you’re ready to be part of our amazing team and take the next step in your career, apply to be our next superstar GM and unleash your magic! Megan’s Restaurants is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. *Package includes membership of an independently managed tronc arrangement through which service charge is allocated outside of and in addition to your basic pay from your employment

💙 What we're looking for... Are you a Sous Chef who lives and breathes fresh ingredients and isn’t afraid to get stuck in when the kitchen’s buzzing? You’ll be the kind of leader who lifts the team up, keeps standards sky-high, and still finds the joy in it all when the ticket machine won’t stop. If you’ve cut your teeth in a premium branded fresh-food kitchen, whether that’s as a Sous Chef or Kitchen Manager in a restaurant or a lively gastro pub, brilliant. But if your path’s been a bit different and you’ve still got the skills, the hunger, and the spark? Hit apply and tell us what you’re all about. 💙 What's in it for you? Pay 💸 Salary package of up to £ 43,000 per year* (combined fixed annual salary and base tronc), plus additional, uncapped tronc potential, based on site performance. Overall, on track earnings £ 47,000 based on current site performance. Perks & Treats ✨ 50% off when you dine with your favourite people 🎉 Plenty of fun, feel-good team socials 🧠 Access to our Employee Assistance Programme 'Hospitality Action' - free, confidential support 24/7 including mental health sessions 💸 Early access to wages through Stream 🎁 Long service awards and celebrations 🍽️ Free, delicious Megan’s food & drinks on every shift 🛟 Plus all the usual standard stuff like pension contributions & 28 days holiday Grow With Us 🚀 Ongoing training & real progression opportunities - if you want to move into leadership, we’ll back you 🌱 Get involved in new openings as we grow 🏙️ Opportunities to move between our neighbourhood restaurants and build your career across the group 💙 About us... We’re an independently owned, dog-friendly collection of 20+ neighbourhood restaurants, serving up fresh Mediterranean-inspired food from brunch through to cocktails. With exciting growth plans, there are big opportunities to build your career with us, plus plenty of fun along the way - our team parties are the stuff of legends. We’re a diverse, inclusive bunch who make sure everyone feels genuinely welcome, and we’re proud to support local charities and be a real force for good in our communities. At Megan’s, our people are the magic. Yes, we’ve got dreamy interiors, food inspired by sunny places and fresh cocktails shaken to perfection, but the real reason our restaurants feel so special? The team. They’re what set us apart and what everyone who works here and visits us loves most. If you’re ready to be part of our amazing team and take the next step in your career, apply to be our next superstar GM and unleash your magic! Megan’s Restaurants is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. *Package includes membership of an independently managed tronc arrangement through which service charge is allocated outside of and in addition to your basic pay from your employment