Offres weekend reception à Royaume-Uni

Company Description Catering Supervisor Up to £33,280 per annum 5 days a week, weekend work required. 40 hours a week. Enfield - North London State of the Art Facilities Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks enhanced maternity leave Secondary career leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, thats why were looking for a Catering Supervisor who supports their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, thats why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a Catering Supervisor who thrives on delivering extraordinary experiences, and loves to cultivate a harmonious and collaborative team, we would love to hear from you! Job Description As Supervisor you would be working closely with the Assistant Manager based on site in one of our iconic venues, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks. The Supervisor will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch. Key Responsibilities: Play an integral role in the successful delivery of catering across the site To train or provide training to the staff so to ensure they operate in accordance with the departments standards including any casual labour that may be required. To monitor daily, the standards achieved in your department and report to your line managers any areas of concerns. To liaise with key people in all necessary areas (kitchen, events, reception, etc) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed. To deal effectively and courteously with customer complaints, and to refer all complaints to the line manager, if necessary. To carry out regular checks of the events areas for maintenance, housekeeping and other health and safety issues. Report to the line manager. To ensure in house accounting policies are adhered to and monitor food and beverage control, including performing stock take. Responsible in monitoring staff time sheets are filled correctly. Qualifications Must have previous experience in a similar role or as a Team Leader, ready for their first Supervisory role. Must have a good command of English language both written and verbal Must be computer literate Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Supporting and training our teams, leading from the front to make sure everyone can excel in their role Excellent product knowledge (food/beverage) Leads by example by always acting professionally and respectfully. Excellent communication skills Takes the initiative Excellent time management Supportive / Team player Strong presentation skills Excellent customer care skills Additional Information For almost 20 years, for every client, in every location (whether thats an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you dont meet all requirements, wed like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality. Join us and bring your unique perspective to our team. INDVIP TPBN1_UKCT

A prestigious Kensington based events and private education establishment in a beautifully renovated site are looking for a reception and facilities manager to take ownership of a unique site that supports education, events, conferences and commercial activity.. The role will oversee the day-to-day front of house managing a team of 3 day and 2 night receptionists/porters as well as contracted staff. The position is responsible for the high quality presentation of the building including cleaning, porterage and event coordination overseeing room bookings, event logistics and commercial venue activity for internal and external users. We are looking for an experienced reception/facilities manager who has excellent knowledge of: • managing a small team, • being hands on with room set ups and event coordination, • health and safety responsibilities Hours: 40 hours per week .This role is on a shift rota with the other team members and some weekend coverage will be required (approx. 1 in 4) and the occasional evening work when there is a prestigious event. Benefits: Life assurance, income protection, annual season ticket loan, matching pension contributions and professional development opportunities Holiday: 30 days This is a varied and rewarding opportunity for a proactive facilities professional who enjoys combining operational leadership with customer-facing service in a distinctive and busy environment

JOB DESCRIPTION – COMPLEX MANAGER Reports to: Operations Director/ Management Hours: Full-time, site based. Job Purpose The Complex Manager is responsible for the safe, efficient and effective day-to-day operation of a temporary accommodation complex, ensuring high standards of resident welfare, property management, health and safety, security, staffing, compliance and service delivery. Key Responsibilities 1. Site & Operations · Manage daily site operations and ensure accommodation is safe, clean, secure and well maintained. · Manage arrivals, departures, room moves and occupancy records. · Conduct regular inspections of rooms, communal and external areas. · Identify and ensure prompt resolution of maintenance and operational issues. · Manage contractors, suppliers and service providers. · Maintain accurate records, logs and reports. 1. Resident Welfare · Act as the senior point of contact for residents, complaints and concerns. · Promote respectful behaviour and compliance with house rules. · Manage challenging behaviour, disputes and incidents professionally. · Identify and escalate safeguarding and welfare concerns. · Liaise with local authorities, housing teams, support services and external agencies. · Treat residents fairly, respectfully and confidentially while maintaining professional boundaries. 1. Staff Management · Lead and supervise reception, housing, security, cleaning, maintenance and other site staff. · Allocate duties and ensure appropriate staffing levels. · Conduct briefings, supervision, training and performance reviews. · Promote professional conduct, teamwork and excellent service. · Address attendance, performance and conduct issues in accordance with company procedures. 1. Health, Safety, Security & Maintenance · Ensure compliance with health and safety, fire safety, safeguarding and security requirements. · Ensure risk assessments, safety checks and emergency procedures are maintained. · Record and escalate accidents, incidents, hazards and emergencies. · Liaise with emergency services when required. · Monitor access, keys and site security. · Oversee maintenance, PPM, property standards and contractor performance. · Ensure specialist works are referred to suitably qualified contractors. 1. Compliance & Reporting · Ensure compliance with company policies, contracts, legislation and housing standards. · Maintain accurate occupancy, incident, safeguarding, complaint, maintenance and performance records. · Prepare reports for senior management and commissioners. · Support audits, inspections and compliance reviews. · Monitor performance and implement improvements. 1. Financial & Resource Management · Monitor expenditure and use resources efficiently. · Authorise purchases within delegated limits. · Monitor cleaning, maintenance, office and resident supplies. · Monitor contractor performance and invoices. · Support budget control and cost-effective service delivery. Essential Experience & Skills • Management/supervisory experience in temporary accommodation, housing, residential services, property, hospitality, facilities or similar., • Strong people and operational management skills., • Experience supporting people with diverse or complex needs., • Ability to manage conflict, complaints and challenging situations., • Understanding of safeguarding, confidentiality, equality and professional boundaries., • Knowledge of health and safety and basic property management., • Strong organisation, communication, decision-making and problem-solving skills., • Ability to prioritise and respond effectively to emergencies., • Competent with email, spreadsheets, records and reporting systems. Desirable • Temporary accommodation, homelessness or supported housing experience., • Knowledge of housing legislation and local authority services., • Multi-occupancy residential management experience., • Relevant housing, management, facilities or social care qualification., • First Aid, Fire Safety, Safeguarding or Health & Safety training. Personal Attributes Professional, organised, resilient, approachable and confident, with empathy for residents and the ability to maintain clear boundaries. The successful candidate must be able to lead teams, make decisions under pressure and manage changing priorities in a busy residential environment. Working Requirements The role is primarily site-based and may require evening, sometimes weekend, bank-holiday and on-call working, including responding to urgent incidents outside normal working hours may be required depending on operational needs or urgent situations. Overall Accountability The Complex Manager is accountable for ensuring the complex is safe, compliant, well managed and resident-focused, while maintaining effective staff performance, property standards, security, financial control and operational delivery