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  • Line Chef
    Line Chef
    hace 1 mes
    £12.71–£13 por hora
    Jornada completa
    Chalk Farm, Camden

    Job Overview We are looking for a reliable and enthusiastic Line Chef to join our fast-paced kitchen team in Camden Market. The successful candidate will be responsible for preparing and cooking high-quality food, maintaining excellent food hygiene standards, and ensuring smooth kitchen operations during busy service periods. Key Responsibilities Prepare and cook menu items to company standards. Set up and stock kitchen stations before each service. Ensure food is presented consistently and served promptly. Maintain a clean, organised and hygienic work area. Follow all food safety, HACCP and health & safety procedures. Monitor stock levels and report shortages to the Kitchen Manager. Minimise food waste and use ingredients efficiently. Assist with deliveries, stock rotation and kitchen cleaning duties. Work effectively as part of a team in a busy environment. Support colleagues during peak trading periods. Requirements Previous experience as a Line Chef, Cook or Chef de Partie is preferred. Good knowledge of food hygiene and food safety regulations. Ability to work under pressure in a fast-paced kitchen. Strong organisational and time-management skills. Positive attitude and willingness to learn. Flexibility to work evenings, weekends and bank holidays. Right to work in the UK. What We Offer Competitive hourly pay. Staff meals during shifts. Opportunities for training and career progression. Friendly and supportive team environment. Flexible working hours.

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  • Store Manager Expert Perfumery
    Store Manager Expert Perfumery
    hace 1 mes
    £40000–£45000 anual
    Jornada completa
    Carnaby, London

    About the Maison Our client is an independent French luxury fragrance Maison renowned for its contemporary approach to fine perfumery, combining exceptional craftsmanship, creative freedom and uncompromising quality. Working alongside internationally acclaimed perfumers, the Maison creates distinctive fragrances using carefully sourced raw materials, celebrating authenticity, innovation and sustainable luxury. With ambitious international expansion plans, the brand is looking for an inspiring Fragrance Boutique Manager to lead its London boutique and deliver an exceptional retail experience. Key Responsibilities Commercial Leadership • Lead the commercial performance of the boutique by driving sales, profitability and sustainable business growth., • Monitor and analyse key performance indicators, including sales performance, conversion rate, average transaction value, units per transaction and operational efficiency., • Develop and implement action plans to maximise commercial opportunities and continuously improve boutique performance., • Plan and execute local initiatives, including product launches, exclusive client events and community partnerships., • Prepare regular business reports and provide strategic recommendations to the Retail Manager and Head Office. Team Leadership & Development • Recruit, onboard and develop a high-performing team that embodies the Maison's values and luxury service standards., • Set clear objectives, conduct performance reviews and provide regular coaching to support individual development., • Foster a collaborative, inclusive and motivating working environment focused on excellence and continuous improvement., • Manage staffing, scheduling and workforce planning in line with business needs and UK employment legislation., • Identify future talent and contribute to succession planning within the retail network. Client Experience & Clienteling • Ensure every client receives an exceptional luxury experience aligned with the Maison's identity and service philosophy., • Drive clienteling initiatives by developing long-term relationships, encouraging personalised follow-ups and expanding the client database., • Inspire the team to deliver expert fragrance consultations, engaging storytelling and memorable client experiences., • Build loyalty among local and international clientele while continuously elevating service standards. Boutique Operations • Oversee all aspects of boutique operations, ensuring impeccable presentation, visual merchandising and operational excellence., • Manage inventory, stock accuracy, replenishment, deliveries and loss prevention procedures., • Ensure full compliance with company procedures relating to cash handling, health & safety, security and data protection., • Maintain efficient back-of-house organisation and ensure the boutique operates to the highest luxury retail standards., • Act as the primary point of contact for landlords, suppliers and local business partners. Candidate Profile • Minimum of three years' management experience within luxury retail, fragrance, beauty, premium hospitality or another high-end customer-focused environment., • Proven experience leading commercial performance and successfully developing high-performing teams., • Previous experience with boutique openings, retail projects or market launches would be a strong advantage., • Strong entrepreneurial mindset with excellent organisational and leadership skills., • Ability to work autonomously while collaborating effectively with an international Head Office., • Genuine passion for niche perfumery, craftsmanship and luxury retail., • Exceptional communication, leadership and coaching abilities., • Fluent English is essential; additional languages are highly desirable., • Flexibility to work weekends, late trading hours and peak retail periods., • Must have the legal right to work in the United Kingdom. What We Offer • Competitive salary based on experience., • Performance-related bonus scheme., • Comprehensive training in fragrance expertise, product knowledge and luxury client experience., • Ongoing coaching, leadership development and career progression opportunities., • Employee discount and product allowance., • The opportunity to play a key role in the international growth of a contemporary French luxury fragrance Maison. Why Join the Maison? Joining the Maison means becoming part of an entrepreneurial and people-focused company where excellence, creativity and innovation are at the heart of everything we do. You will play a pivotal role in the success of the London boutique while working closely with the Retail Manager and the Paris Head Office to support the Maison's continued international expansion. Location This position is based in London, welcoming both local and international clients within a premium retail environment. A strong understanding of London's luxury fragrance, beauty or niche retail market will be considered a significant advantage.

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  • Sous Chef
    Sous Chef
    hace 1 mes
    £16–£18 por hora
    Jornada completa
    Balham, Wandsworth

    Sous Chef – Pinky Steakhouse | Balham, London Ready to lead one of South London’s most exciting new restaurants? Pinky is a modern neighbourhood steakhouse with a passion for exceptional ingredients, honest cooking, and serious attention to detail. We’re building a small, talented team that takes pride in quality over quantity, and we’re looking for an ambitious Sous Chef who wants to grow with us. This is more than just another Sous Chef position. We’re looking for someone who wants a long-term home, with a genuine opportunity to progress into a Head Chef role as the business expands. What you’ll be doing You’ll work closely with the leadership team to deliver consistently outstanding food while helping shape the future of the kitchen. Our menu is intentionally focused: • Premium steaks cooked over charcoal, • High-quality appetisers and sides, • Seasonal creative specials, • Simple food executed to an exceptional standard What we’re looking for We’re seeking a chef who has: • Strong experience cooking over charcoal grills, • Excellent knowledge of classic European cookery, • A solid grounding in all fundamental kitchen techniques, • Confidence producing quality stocks, sauces and reductions from scratch, • Experience with steak cookery and precise temperature control, • High standards of cleanliness, organisation and food safety, • The ability to lead by example in a small, hands-on kitchen, • A calm, professional attitude under pressure, • Passion for quality and continuous improvement Why join Pinky? • Genuine opportunity to become Head Chef, • Work with a small, passionate and ambitious team, • Be part of a growing hospitality company with exciting future projects, • Creative input into seasonal specials and menu development, • Competitive salary based on experience, • Staff meals, discounts and opportunities for career progression If you’re the sort of chef who believes that the basics matter, loves cooking over fire, takes pride in every plate, and wants to help build something special from the ground up, we’d love to hear from you. Apply now with your CV and tell us why you’d be a great fit for Pinky. If you’re targeting stronger chefs, I’d also increase the advertised salary slightly above the local market—it often improves the quality of applicants significantly.

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  • Barista & Front of house Supervisor
    Barista & Front of house Supervisor
    hace 1 mes
    £14.3–£15 por hora
    Jornada parcial
    Canary Wharf, Tower Hamlets

    25 hours minimum and long term (more than 2 years). NO students please. 3 years MINIMUM EXPERIENCE* Please only apply if your answer is "yes" to all questions and you have supervisor/ managerial experience. We are Hiring! We are Yummzy. We are a family run and established business that is passionate about our customers and purpose. Yummzy was created out of need to support a variety of customers and their needs and desires. Our delicious food and artisan coffee caters to vegan, gluten free, keto, high protein and clean eating. We’re looking for an experienced Barista / Front of House to join our team long-term. If you’re passionate about great coffee, clean eating and customer service, apply by sending your CV or experience. We also serve soft alcohol. We are building a base with returning customers and we are passionate about health, our clients and offering. What's involved?Responsibility: • Artisan coffee and speciality drinks, • Exceptional customer service & attracting new customers, • Think beyond current task, • Proactive, • Reliable and builder, • Meet KPIs below Perks: • Free drinks made in-house, • 30% staff discount KPI bonus: if weekly secret shopper confirms: • Clean as you go (everything is clean),, • FIFO (old products are at front and newer ones stocked at back),, • Great customer service Inc sampling, • Sales Bonus:, • In Shop SB (monthly paid but based on weekly feedback): Turnover - Cost (Rent, staff, ingredients, service charges, professional fees, equipment lease and bills)= Profit., • 10% of shop profit distributed to staff & kitchen, • In Market SB (Monthly paid but based on events separately): Event Turnover - Event Cost (Ingredients, staff time (baking + serving) and transport cost) = Profit, • 10% of event profit distributed to market persons and kitchen We pay above London living wage but expect a very high standard of all the above in return.

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  • General Manager
    General Manager
    hace 1 mes
    £30000–£40000 anual
    Jornada completa
    London

    General Manager – The Wooden Cross, Crouch End We are looking for an experienced, hands-on General Manager to lead the team, drive standards, build sales and help shape the next phase of The Wooden Cross. This is a great opportunity for someone who understands proper pubs, knows how to run a tight operation, and can bring energy, structure and personality to a venue with real potential. The Role As General Manager, you will be responsible for the day-to-day running of The Wooden Cross. You will lead the team, manage service standards, control costs, grow sales and help create a welcoming pub that becomes a key part of the local community. The ideal candidate will be confident running a busy wet-led pub, have strong cellar and stock control experience, and be comfortable managing sport, events, social media, staff development and local marketing. Key Responsibilities Operations • Oversee the daily operation of the pub., • Maintain high standards of service, cleanliness and presentation., • Ensure the pub is opened, closed and run safely and professionally., • Manage tills, and daily reporting., • Keep all compliance, licensing, health and safety, fire safety and food safety standards up to date., • Take ownership of the cellar, beer quality and stock management. Team Management • Recruit, train, manage and motivate the bar team., • Build a positive and professional working culture., • Create and manage rotas in line with wage targets., • Hold staff accountable for standards, service and performance., • Support supervisors and develop future leaders within the team. Sales & Events • Help grow weekly turnover through local marketing, events and community engagement., • Promote sports fixtures, pub events, DJ nights, quizzes, live entertainment and seasonal campaigns., • Work with the business owner to develop the pub’s identity, drinks range and customer offer., • Build relationships with local residents, clubs, groups and businesses., • Help manage and grow the pub’s social media presence. Financial Control • Work to agreed sales, wage and GP targets., • Control stock, wastage and ordering., • Complete regular stocktakes and investigate variances., • Manage supplier deliveries and invoices., • Focus on driving profit while maintaining value and quality for customers. Customer Experience • Create a warm, friendly and consistent customer experience., • Deal professionally with complaints, feedback and difficult situations., • Build regular trade and make the pub feel like a proper local., • Lead by example on the floor during key trading sessions. What We’re Looking For The successful candidate will have: • Previous experience as a General Manager, Assistant Manager or strong Deputy Manager in a pub or bar environment., • Strong wet-led pub experience., • Good knowledge of draught beer, cellar management and stock control., • Experience managing teams, rotas and wage costs., • Confidence with licensing, compliance and health and safety., • A hands-on leadership style., • Strong communication skills., • Good commercial awareness., • The ability to bring ideas, energy and structure to the business., • Experience with sports pubs, events, DJs or community pubs would be an advantage. The Right Person You will be organised, reliable and commercially minded, but also personable and present on the floor. We want someone who can take ownership of the venue, build a strong team and help turn The Wooden Cross into one of Crouch End’s best local pubs. This role would suit someone who wants more than just a management job — someone who wants to be part of building something properly. Salary & Benefits • Competitive salary, depending on experience., • Performance-related bonus structure to be discussed., • Opportunity to shape the relaunch and future direction of the pub., • Support from an experienced independent pub operator., • Scope to grow with the business as the company develops. How to Apply Please send your CV and a short message explaining why you would be a good fit for The Wooden Cross.

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  • Field Sales Representative
    Field Sales Representative
    hace 2 meses
    £27000 anual
    Jornada completa
    London

    Field Sales Executive– Convenience (Alcohol) Fixed‑Term Contract from Monday 3rd of August to Friday 18th of September 2026 Salary: £27k + KPI based bonus + Fuel Expenses Company: Reach (Part of Acosta Group Europe) Reach, part of the Acosta Group Europe, is a leading retail support and marketing agency representing some of the UK's most loved brands. We are recruiting Field Sales Representatives to support an exciting alcohol product launch and national activity within the independent convenience channel. If you're energetic, commercially minded, and love being out on the road, this is a great opportunity to showcase your sales skills and work with major UK brands. About the Role As a Field Sales Executive, you will: • Collect stock from Cash & Carry locations, • Sell stock into independent convenience retailers, • Build strong, long‑lasting retailer relationships, • Drive brand awareness and deliver high‑quality store activation, • Execute store visits to brand standards and achieve daily targets, • Report activity via a mobile device, • Represent partner brands confidently and professionally at all times Please note: You must be comfortable selling alcohol. This role gives you the autonomy to manage your own territory, plan your day, and make a visible impact on the success of a new product launch. Who We're Looking For You'll thrive in this role if you have: • Previous field sales experience (essential), • Experience working with wholesalers or convenience retailers—ideally within Beers, Wines & Spirits, • Strong communication and relationship‑building skills, • A confident, proactive approach to selling, • A mobile device for reporting, • The ability to work independently and manage daily travel effectively Passion, resilience, and strong commercial awareness will help you succeed every day. What We Offer • Full‑time fixed‑term contract 7 weeks, • Competitive pay, • Fuel expenses covered, • Full training and onboarding support, • Opportunity to work with leading UK brands, • A supportive, friendly team culture where performance is recognised Why Join Us? This is your chance to play a key role in an exciting product launch, gain valuable experience with household‑name brands, and grow your sales skills in a fast‑moving, rewarding environment. If you're motivated, target‑driven, and ready to get stuck in—we'd love to hear from you.

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  • Freelance Delivery Driver (w/ own vehicle) for Artisan Bakery
    Freelance Delivery Driver (w/ own vehicle) for Artisan Bakery
    hace 2 meses
    £20–£30 por hora
    Jornada parcial
    Hampstead Garden Suburb, Barnet

    Location: Highgate (N6) to WaterlooPay: £60–£90 per day (depending on experience and vehicle) Nal’s Bakery is looking for a reliable driver to assist on market trading days.Initially, the role will involve transporting freshly baked goods between our North London kitchen and Lower Marsh Market, with opportunities to take on additional responsibilities as the business grows. Responsibilities • Collect baked goods from Highgate (N6)., • Safely transport stock to Lower Marsh Market, Waterloo., • Help unload cakes on arrival., • Return later in the afternoon to collect any remaining stock., • Help unload stock back at our kitchen. Requirements • Full UK driving licence., • Own reliable vehicle., • Punctual and dependable., • Careful when transporting fragile baked goods., • Friendly and professional. Future Opportunities As Nal’s Bakery continues to grow, there may be opportunities to progress into a Market Sales Assistant role, assisting with market trading, customer service and event work. Working PatternTypically: • Morning collection: around 7:30am–8:30am, • Afternoon collection: around 3:00pm–4:00pm Regular weekday work with the potential for additional event days throughout the year. Why Join Nal’s Bakery? At Nal’s Bakery, you’re not just joining a job you’re joining a growing independent business where your contribution genuinely matters. As one of our first team members, you’ll have the opportunity to grow alongside the business and help shape its future. Employee Benefits 🍰 Free Cake Every Week Enjoy complimentary baked treats every week as part of the team.🎂 40% Staff Discount Receive 40% off: • Celebration Cakes, • Market purchases, • Selected Nal’s Bakery products 📅 Flexible Working Where possible, shifts can be arranged around your availability and other commitments. 📈Career Progression As Nal’s Bakery grows, opportunities will become available to progress into supervisory and management positions. Our long-term goal is to develop departments within the business, and we aim to promote from within whenever possible. 🎉 Team Days & Social Events Join us for team meals, celebrations and fun days out throughout the year. 🏆 Performance Bonuses Performance-based bonus opportunities will be available as the business continues to grow. Full details will be provided during employment. 🎓 Training & Development Receive training in: • Customer service, • Market trading, • Food hygiene, • Merchandising, • Cash and card handling, • Bakery operations, • Working at corporate events ☕ Complimentary Refreshments During Shifts Tea, coffee, water and soft drinks are provided while you’re working. 👕 Uniform Provided Branded Nal’s Bakery clothing and aprons will be provided where required. 🎁 Staff Referral Bonus Recommend someone who joins the team and successfully completes their probation, and you’ll receive a referral bonus. 🍪 Try New Products First Be among the first to sample new products before they launch to customers. 🎖️ Recognition & Rewards We believe in recognising hard work. Team members who go above and beyond may receive rewards, gifts or additional incentives throughout the year. 🎂 Birthday Perk After completing your probationary period, you’ll receive your birthday off (or an alternative day if your birthday falls on a non-working day), subject to business needs. 💼 References & Career Support We’re happy to provide references and support your professional development for team members who demonstrate commitment and reliability. 🌱 Help Build Something Special This is a chance to join Nal’s Bakery at an exciting stage of growth. Your ideas, feedback and commitment will help shape the future of the business, and you’ll have the opportunity to grow with us as we expand into new markets, events and corporate catering.

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  • Chef de Partie
    Chef de Partie
    hace 2 meses
    £17.11 por hora
    Jornada completa
    London

    Cafe Francois- Borough Market Chef de Partie Full time £17.11 per Hour What we offer: • Referral scheme – up to £700 each new employee you refer (T&C’s apply), • Supplier trips to visit our supply chain and see the wonderful farms our food comes from, and the vineyards our wine is from., • Extra holiday day on your birthday after 2 years of service, • £150 voucher to dine at Café/Maison François after each completed year of service, • Staff discount 35% of the total bill (after probation period), • Counselling services and 24 hour in moment support, • Family Care, support with childcare, eldercare and pet care, • Access to the GP Surgery Web App 24/7, 365 days, • Legal assistance helpline, • Summer and winter staff party with fine drinks, food, games and lots of FUN!, • Employee of Month - £50 voucher Who you will be: • Previous experience as a Chef de Partie or Senior Chef De Partie within a high-volume restaurant, • Knowledge of preparing, cooking, and presenting dishes in your section, • Experience of training and supervising junior chefs, • Ensuring the quality of raw and cooked food, and that food hygiene standards are met, • Ordering and managing stock, and monitoring portion and waste control, • Helping the sous chef and head chef develop new dishes and menus, • Ability to work under pressure and as part of a team, • Keen attention to detail in maintaining the highest levels of service Who we are: Cafe Francois, Situated in the heart of Borough Market. An all day brasserie taking inspiration from the cafes of Paris. Large open kitchen serving breakfast, lunch and dinner. Fast paced kitchen catering to the hustle and bustle of Borough Market. Let by our Head chef, Fabio and our Chef Partner Matt Ryle.

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  • Commis Chef
    Commis Chef
    hace 2 meses
    £12.71 por hora
    Jornada completa
    London

    We're looking for an enthusiastic Commis Chef to join our dynamic kitchen team. This is a hands-on entry-level role and a fantastic opportunity to learn authentic Thai cooking from the ground up, build strong foundations in a professional kitchen, and grow with us toward Demi Chef de Partie and beyond. Key Responsibilities: • Set up, stock and maintain your assigned station before and during service, • Prepare our core dishes to recipe under the guidance of senior chefs — khao soi soup and toppings, gub glams, and desserts, • Follow all food safety, personal hygiene and health & safety procedures at all times, • Practise correct storage, labelling, dating and FIFO stock rotation, • Keep your station clean and organised throughout service ("clean as you go"), • Support the CDP, Sous Chef and Head Chef with prep and daily kitchen operations, • Help monitor portion and waste control to protect food margins, • Learn our recipes and standards, taking on more responsibility as you develop What We Offer: • Competitive pay up to £16 per hour (including TRONC), • A clear development path from Commis to Demi CDP and CDP, • Level 2 Food Safety training and ongoing on-the-job coaching, • A supportive, energetic team environment Benefits: • Holiday entitlement increasing with length of service, up to 32 days, • Employee discounts, • Company pension scheme, • Enhanced maternity and paternity pay Requirements: • Some kitchen experience preferred, but attitude and willingness to learn matter most, • A culinary qualification is an advantage, not essential, • Basic understanding of food safety and hygiene (Level 2 certificate desirable, or willingness to obtain), • Ability to stay calm and work cleanly under pressure as part of a team, • Good communication, reliability and strong timekeeping, • Genuine passion for food and eagerness to learn Thai / Asian cuisine

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  • Barback
    Barback
    hace 2 meses
    £15.17–£17.67 por hora
    Jornada completa
    London

    Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2026 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business and you will be supporting the bartenders and floor team in a fast pace exciting environment. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for highly motivated barbacks that have a desire to be trained to become bartenders in the business. You will be provided extensive training and be expected to achieve execution criteria and consistency. We could have you upskilled and promoted in 6 months if you apply yourself and a role is available. Day to day duties will involve preparation for general service, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven passionate individual that strives for excellence. Ideally with some experience in the hospitality industry. Duties & Responsibilities • Supporting the preparation drinks, • Supporting the delivery of service, • Providing assistance to all service staff, • Understanding of our technology, • Engaging with our products and offering, • Maintaining the cleanliness of the bar, • Ensure that the bar is stocked throughout service, • Maintenance and cleanliness of all stock areas, • Preparation and break down of the bar, • Acceptance and recording of deliveries, • Maintaining Health & Safety expectations, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications • Some hospitality experience preferred but not essential, • Demonstrate an interest and drive for the hospitality industry, • Experience in high volume bars, preferred not essential, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.17 per hour as well as weekly Tronc service charge distribution. Our great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

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  • General Manager
    General Manager
    hace 2 meses
    £40000–£50000 anual
    Jornada completa
    London

    Are you an experienced, driven, and passionate General Manager looking to lead a thriving pub? Whelans Pubs is seeking a hands-on leader who excels in fast-paced hospitality, is dedicated to delivering exceptional guest experiences, and committed to building high-performing teams. As General Manager, you will fully own your business, driving sales, profitability, and operational standards, while fostering a welcoming atmosphere for every guest. You'll be an energetic, visible leader, setting high standards and inspiring your team daily. Commercially aware and passionate about hospitality, you'll confidently make decisions and be motivated by creating pubs guests love to visit. Key Responsibilities • Leadership, • Lead, inspire, and develop your management and bar teams., • Recruit, train, and retain exceptional team members., • Create a positive, motivated, and accountable working culture., • Conduct regular team meetings, coaching sessions, and performance reviews., • Manage staffing levels and rotas in line with business needs., • Commercial Performance, • Take full responsibility for achieving weekly and monthly sales targets., • Drive wet sales, food sales, and overall profitability., • Maximise opportunities through events, entertainment, and seasonal promotions., • Monitor labour costs, GP margins, and controllable expenses., • Analyse business performance and implement action plans to improve results., • Customer Experience, • Deliver exceptional customer service standards every day., • Resolve customer complaints professionally and efficiently., • Build strong relationships with regular guests and the local community., • Maintain consistently high review scores across online platforms., • Operations, • Ensure the venue is presented to the highest standards at all times., • Maintain excellent cleanliness throughout both front and back of house areas., • Ensure full compliance with all company operating procedures., • Complete daily, weekly, and monthly compliance checks diligently., • Financial Control, • Manage cash handling procedures accurately., • Complete precise banking and financial reporting., • Control stock effectively through regular stock takes and ordering., • Investigate and minimise stock losses and wastage., • Maintain strong cost controls across all aspects of the business., • Compliance, • Ensure full compliance with: Licensing legislation, Health & Safety, Food Safety, Fire Safety, Employment legislation, Challenge 25 procedures, and Company policies., • Marketing & Business Development, • Drive local marketing initiatives to increase visibility., • Promote live sport, entertainment, and food offers., • Ensure social media channels are regularly updated with high-quality content., • Build relationships with local businesses, charities, and community groups., • Identify opportunities to increase footfall and revenue. What We’re Looking For • Essential, • Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar environment., • Strong leadership and people management skills., • Commercially focused with a proven track record of sales growth., • Excellent financial understanding, including labour and Gross Profit (GP) control., • Personal Licence holder (or willing to obtain one)., • Strong understanding of licensing and regulatory compliance., • Exceptional communication skills, both written and verbal., • Excellent organisational ability and attention to detail., • Flexible to work evenings, weekends, and bank holidays as required., • Desirable, • Experience managing food operations., • Experience delivering live entertainment and sporting events., • Cellar management knowledge., • First Aid qualification., • Level 2 Food Safety certification. Key Performance Indicators (KPIs) • Sales growth, • Profitability, • Labour percentage, • Gross Profit performance, • Stock variance, • Wage control, • Customer satisfaction, • Mystery visit results, • Audit compliance, • Team retention, • Employee engagement, • Online review scores, • Health & Safety compliance, • Licensing compliance What We Offer • Competitive salary, • Performance-related bonus scheme, • Clear career progression opportunities, • Ongoing training and professional development, • Company pension scheme, • Employee discounts, • Company social events, • Supportive Operations Team, • Recognition and reward programmes Our Values • People – Investing in our teams and creating opportunities for success., • Standards – Delivering excellence in everything we do., • Fun – Creating memorable experiences for our guests and our teams. If you’re ready to take ownership of a successful pub and build an exceptional business, we’d love to hear from you.

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