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Salary: £20,400 per annum (FTE £34,000), plus 6% pension contribution after 3 months in postLocation: Wallington, London Borough of SuttonWorking pattern: Part time, 21 hours per week — fixed-term contract until 30th June 2027Role overviewSutton Mencap supports people with a learning disability to lead fulfilling lives and achieve their aspirations, while also supporting families in their caring role. We're recruiting a Development Officer for a new project to establish a parent carer forum for families of children and young people with Special Educational Needs and Disabilities (SEND). Over the course of this one-year project, you'll help parents set up the forum as an independent organisation and ensure it delivers engagement activities throughout its first year.What you'll be doing\n\n • Supporting parents to establish the new SEND parent carer forum as an independent organisation\n, • Ensuring the forum delivers engagement activities during its first year of operation\n, • Working with parents at every stage of the project, embedding coproduction throughout\n, • Helping ensure the collective voice of parents shapes the delivery of local services\nWhat you'll bring\n\n, • A passion for ensuring parents' collective voice helps shape local service delivery\n, • A commitment to coproduction, working with parents at every stage of the project\n, • Strong administration and organisational skills\nWhat's on offer\n\n, • £20,400 per annum (FTE £34,000)\n, • 6% pension contribution after 3 months in post\n, • Part-time, 21 hours per week\n, • Fixed-term contract until 30th June 2027\nAdditional information\n\n, • This role is subject to an enhanced DBS check\n, • Applications must be submitted via the online portal and application form — CVs cannot be accepted\n, • Closing date: 5:00pm, Monday 17th August\n, • Interviews: 25th or 26th August. Shortlisted candidates will be notified by Thursday 20th August\n, • Sutton Mencap is committed to safeguarding and promoting the welfare of children and adults. Our recruitment procedures are designed to ensure all employees and volunteers share in this commitment\nYou may have experience of the following: Parent Carer Forum Coordinator, SEND Engagement Officer, Community Development Officer, Voluntary Sector Development Officer, Parent Carer Engagement Officer, SEND Project Officer, Family Support Development Officer, Coproduction Officer, Community Engagement Coordinator, Charity Development OfficerREF-230 061

Job-ID: 117558492Location: London, GBREmployment type: Permanent (Full-Time)JOB TITLE: Disability Access Officer (DAO)DEPARTMENT: CommunicationsDIRECT REPORTS: NoneLOCATION: Main Locations: Stamford BridgeCONTRACT: Permanent - Full Time JOB FUNCTION: Working closely with key internal stakeholders, this role will champion disabled supporters and visitors, drive innovation and change, and promote disability awareness and inclusion across the Club. The role will aim to: Strengthen links between clubs and their disabled fans Diversify their fan base by engaging historically underrepresented groups Enhance the matchday experience in partnership with disabled fans Ensure projects are improving the communication between disabled fans and their clubClosing date: 18th AugustWe encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.MAIN RESPONSIBILITIES: To be the Club’s appointed Disability Access Officer, as defined by the responsibilities set out in the Premier League guidance and for the purposes of UEFA Licensing To have a clear and precise understanding of all existing relevant legislation, guidelines, and best practice, including the Equality Act 2010 and the Accessible Stadia Guide To work closely with the Disability Liaison Officer, managing relationships and communication with disabled supports and other Premier League clubs. To lead and manage the Matchday Access help point To keep up to date with new legislation, good practice guidance, and innovation in the accessibility space To build relationships with the Chelsea FC’s disabled supporters, developing a collaborative approach to the improvement of facilities and services for disabled supporters and visitors Lead the consultation and on-going dialogue between all disabled people, associations, groups, and the Club To promote the needs of disabled people within the club and “champion” disability issues and highlight the business benefits of creating and maintaining an accessible stadium To work with the Operations team to ensure that the club and/or stadium undertakes regular professional access audits and develops an Access Statement To liaise with other club DAO’s, and external organisations such as Level Playing Field, UEFA, Premier League (and other relevant organisations) and encourage the sharing of good practice solutions and relationship building To work with the club to develop and deliver on projects and initiatives as they relate to disability and inclusion To provide guidance to the ticket office on the policy and management of disabled persons tickets Participate in conferences / meetings between DAOs across other clubs, shadow visits at other stadiums and further events with training and networking purposes The DAO shall be expected to attend match days regularly (both at home and away) to act as a contact person for disabled fans, helping to improve their match day experience.For home matches, tasks may include: Coordination with other matchday club staff ahead of the match e.g. the Supporter Liaison Officer, the Safety Officer, Safeguarding lead Provision of relevant matchday information to the visiting team DAO, in good time ahead of the match Meeting the visiting team DAO before the match and supporting their requirements Being available and contactable, before, during and after the match for any disabled fans queries and feedback Attend pre match safety briefings including those including Visiting Club Support staffFor away games, tasks may include: Contacting the away club DAO ahead of the match to collect all relevant matchday information Clarifying in good time the ticket allocation and policies for disabled fans Communication of all relevant matchday information on the club website, via newsletter and other media channels as early as possible ahead of the match Being available and contactable, before, during and after the match for any disabled fans queries and feedback Working with relevant club staff to organise away travel for disabled fans Meeting the home team DAO and joining pre match safety briefings MEASURES OF PERFORMANCE: Positive feedback and fan sentiment around the club Increased numbers of disabled fans engaging Chelsea FC services and products Reduced risk of legislative issues Influencing external stakeholders that help bring benefit to Chelsea FC Delivery & Operation Management of relationships between key supporter groups Attendance at both home and away matches for men’s and women’s games PERSON SPECIFICATION:Experience: An understanding of and a commitment to equality, diversity, and inclusion and how they relate to the DAO role and the wider club EDI strategy Experience working or advocating for people with disabilities Strong relationship management experience Experience communicating well to a range of audiences, and using different mediums, with oral and written skills to a high standard Ability to work under pressure, making judgement calls and manage competing priorities An understanding of fan engagement and an ability to build rapport with fans Sound operational experience connected to major events. Knowledge of football stadiums and experience of working with football supporters is desirable Knowledge of safeguarding children and vulnerable adults Experience working with under-represented groups or on topics related to ED&I would also be desirable Chelsea Football Club knowledge a bonusSkills and Behaviours: High degree of customer service focus Highly visible individual with excellent written and verbal communication skills Demonstrates a clear understanding of the challenges in the football sector in respect of diversity and inclusion and is an advocate for change Able to work home and away matches (including evenings) and at supporter attended events outside of normal office hours Work closely with the supporter services team to view complaints/feedback that are logged by supporters Help create a safe environment for supportersOur Expectations:To embody the club’s BLUE behaviours (Brave, Lead, Unity, Edge) in the approach to work and interaction with others To adhere to the club’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR. To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channelsTo create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding LeadTo report any misconduct or suspected misconduct to the HR DepartmentOur commitment to Equality, Diversity and Inclusion:At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

About The RoleJob overviewFollowing a recent reorganisation, exciting opportunities have arisen within Legal Services for three dedicated, enthusiastic Housing Litigation Lawyers. If you thrive in a fast-paced environment and have a passion for public service, this could be your next career step.Main duties of the jobWe are looking for a qualified solicitor, barrister or CILEX fellow to join our high-performing in-house team as a Housing Litigation Lawyer, specialising in resolving legal disputes related to housing and property, including possession, anti-social behaviour, tenancy fraud, and homelessness matters. The role includes:Managing a substantial personal caseload, including providing legal advice on housing legislation, anti-social behaviour, homelessness, nuisance, landlord, tenant and leaseholder rights, and offering specialised expertise in your field. Drafting, negotiating and agreeing legal documentation. Staying current with developments in relevant areas of law and informing the Principal Lawyer about any implications for the Team's work. Advising on the Council's powers and decision-making processes, ensuring the legality of its decisions and risk mitigation. Acting as an advocate for the Council in relevant courts, tribunals, and inquiries, and instructing Counsel to represent the Council when necessary. Contributing to the efficient operation of the team and Legal Services as a cohesive unit, fostering collaboration and supporting colleagues to achieve shared goals. Drafting reports, preparing legal implications for reports to the Executive, and other member and officer-level meetings, and attending these meetings as a representative of Legal Services as needed. Contributing to developing policy and good practice. Assisting with client liaison including forward planning for service requirements and facilitating with training needs. Working for our organisationYou will be working within the Housing Litigation Team in the Legal Services department, responsible for dealing with all aspects of housing litigation, associated advice and disputes.For an informal discussion about this post please contact Sarah Williams, sarah.williams@islington.gov.uk or Satvir Sahota, satvir.sahota@islington.gov.uk .Note to Recruitment Agencies: We kindly ask that recruitment agencies do not contact us regarding this vacancy. We are managing the recruitment process internally and will reach out directly should we require external support. Thank you for your understanding.About YouWorking for the team, service and our organisationIslington is a place rich with diversity and culture. As a council our sense of purpose couldn’t be clearer: we serve. It’s in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Together we can change the future.We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive. To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about. Our offer to youWe are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include:Up to 31 days leave per year, increasing to 36 days after five years of local government serviceA range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working weekLearning and development opportunities to maximise your potentialCompetitive pay and a commitment to paying all staff the London Living Wage at minimumExcellent local government pension schemeCycle to Work scheme and discounted gym membershipsLocal discounts from restaurants, shops, health and beauty therapists, and more!Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.Workforce Equality, Equity, Diversity and Inclusion StatementWe are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination. We maintain a zero-tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act, including but not limited to race, disability, sexual orientation, sex, religion and belief, age, gender reassignment, marriage and civil partnership, pregnancy, and maternity. Any incidents of discrimination will be promptly investigated and addressed in line with our HR policies to ensure a safe and inclusive environment for all colleagues. We use data to identify and address disparities, ensuring that our policies and practices are transparent and impactful in promoting a diverse representation of backgrounds and perspectives at all levels of the organisation. We look at inequality through an intersectional lens, recognising that different aspects of someone’s identity can combine to create unique experiences of discrimination and disadvantage. We know that advancing diversity and inclusion is a continuous journey, and we must listen to our colleagues and learn where we can further improve. We work closely with our Colleague Forums and Trade Unions, supported by active allies from our Corporate Management Team, to monitor and evaluate our practices, identify barriers, and empower colleagues to promote equality and inclusion in the workplace. Every one of us has a role to play in making Islington Council a truly inclusive workplace. By living out our CARE (collaborative, ambitious, resourceful, and empowering) values every day and embedding the principles of equality, equity, diversity, and inclusion in our work, we can all actively contribute to empowering people and creating a more equal Islington.Pre‑Employment Checks Any offer of employment will be subject to the successful completion of required pre‑employment checks. These may include:Proof of addressEvidence of any name changes (if applicable)Right to work in the UKOverseas criminal record check (if applicable)Satisfactory referencesOccupational Health clearanceEvidence of professional qualifications or registrationsDBS check at the appropriate level (if applicable)SafeguardingWe are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.Disability Confident SchemeIslington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.Vacancy Reference Number2998End Date:06 Sep 2026 at 23:59Address 1Not SpecifiedAll DepartmentsResourcesAll Departments has been left blankAdvertising Salary51,228 - 60,633 (PO4-6)Contract TypePermanentContract Type has been left blankAdditional Contract detailsNot SpecifiedHours Per Week35Working PatternFull time

Trainee Health and Safety Manager – No Experience Needed \n Future-proof your career in Health and Safety – starting today. \n \n Looking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? ITOL Recruit’s Health and Safety Traineeship is designed to get you into a critical industry with zero experience required. \n Train online at your own pace and land your first health and safety role in 1-3 months. \n Please note this is a training course and fees apply \n Job guaranteed - complete the programme and get a job or get your money back. \n Our candidates earn £30,000-£45,000. \n \n Why Health and Safety \n Every workplace in the UK has a legal duty to protect its employees, which is why health and safety professionals are in constant demand. From construction and logistics to healthcare and corporate offices, skilled specialists are essential to reducing risks, ensuring compliance, and safeguarding staff. \n This demand translates into competitive salaries, career progression, and long-term job security. \n \n How It Works \n Step 1 – IOSH Managing Safely \n Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. \n Step 2 – NEBOSH General Certificate \n Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It’s one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles. \n Step 3 – Risk Assessments \n Next, you’ll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you’ve learned, ensuring you canidentify hazards, evaluate risks, and recommend control measures. \n Step 4 – Job Placement \n Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety. \n \n What You Get \n\n • 100% online, self-paced training\n, • NEBOSH & IOSH certifications included\n, • 1-to-1 tutor and recruitment support\n, • Job guarantee – get a job or your money back\n, • Starting salary of £30,000–£45,000\n\n \n \n We Get You Hired \n We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. \n Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. \n We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. \n "Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." – Chris M., now working as a Health and Safety Officer in Manchester \n \n Ready to Start? \n If you're detail-oriented, care about people's wellbeing, and want a career that makes a difference, we'll help you turn that into a role you can be proud of. \n Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Chief Financial Officer / Principal's Financial Adviser - Mayfair \n A highly accomplished Chief Financial Officer is sought to support an Ultra High Net Worth Principal with a diverse portfolio of personal, corporate and investment interests in the UK and internationally. This appointment is intended to establish a single trusted financial adviser capable of providing strategic direction, technical expertise and informed commercial judgement across all aspects of the Principal's financial affairs. \n The successful candidate will combine first-class financial leadership with a practical, hands-on approach, bringing clarity, continuity and confidence to complex financial matters. Whilst supported by specialist advisers where appropriate, the successful candidate will be expected to possess the depth of knowledge and experience to lead financial decision-making independently and to seek external legal or jurisdiction-specific advice only where additional expertise is required. \n The role is UK based with occasional international travel as business needs dictate. \n Core Responsibilities \n • Act as the Principal's principal financial adviser and trusted confidant. • Provide strategic oversight of personal, corporate and investment interests. • Develop long-term financial strategies aligned with the Principal's objectives. • Deliver concise, commercially focused advice to support decision-making. \n Financial Management • Oversee budgeting, forecasting, reporting, treasury and cash flow across multiple entities. • Maintain robust financial controls and governance. • Monitor banking relationships, liquidity and financial risk. • Review financial performance and identify opportunities for efficiency and value creation. Taxation, Structures & Compliance \n Provide expert guidance on UK taxation together with a strong understanding of international tax legislation and cross-border structures. • Ensure compliance with all relevant accounting, taxation and regulatory requirements. • Review and advise on companies, holding structures and investment vehicles to ensure they remain commercially appropriate, tax efficient and compliant. • Identify legitimate tax planning opportunities and advise on legislative changes. • Obtain specialist legal or jurisdiction-specific advice where necessary and evaluate recommendations before implementation. • Oversee statutory reporting and regulatory filings. \n Commercial Projects \n Provide financial leadership on acquisitions, disposals, refinancing and investment opportunities. • Undertake financial due diligence and financial modelling where required. • Assess commercial risk and support strategic planning. \n Experience \n ACA, ACCA or equivalent professional qualification. • Proven experience as a CFO, Finance Director or equivalent senior finance executive. • Experience supporting UHNW individuals, family offices or complex privately owned businesses. • Excellent knowledge of UK accounting standards, taxation and international financial structures. • Strong commercial judgement with the ability to explain complex issues clearly. \n Personal Qualities \n Professional, discreet and dependable. • Commercially astute with excellent judgement. • Calm under pressure and highly organised. • Exceptional attention to detail. • Able to build long-term trusted relationships. • Comfortable operating autonomously in a confidential environment. Additional Requirements • Willingness to travel internationally on occasion. • Flexibility to support international interests across time zones when required. • Commitment to absolute confidentiality and integrity. \n The Opportunity \n This is a rare opportunity to become the long-term financial adviser to an Ultra High Net Worth Principal, providing strategic leadership across a sophisticated international portfolio. The successful candidate will be entrusted with safeguarding the Principal's financial interests whilst delivering practical advice, sound judgement and the highest professional standards

Trainee Health and Safety Advisor – No Experience Needed \n Future-proof your career in Health and Safety – starting today. \n \n Looking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? ITOL Recruit’s Health and Safety Traineeship is designed to get you into a critical industry with zero experience required. \n Train online at your own pace and land your first health and safety role in 1-3 months. \n Please note this is a training course and fees apply \n Job guaranteed - complete the programme and get a job or get your money back. \n Our candidates earn £30,000-£45,000. \n \n Why Health and Safety \n Every workplace in the UK has a legal duty to protect its employees, which is why health and safety professionals are in constant demand. From construction and logistics to healthcare and corporate offices, skilled specialists are essential to reducing risks, ensuring compliance, and safeguarding staff. \n This demand translates into competitive salaries, career progression, and long-term job security. \n \n How It Works \n Step 1 – IOSH Managing Safely \n Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. \n Step 2 – NEBOSH General Certificate \n Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It’s one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles. \n Step 3 – Risk Assessments \n Next, you’ll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you’ve learned, ensuring you canidentify hazards, evaluate risks, and recommend control measures. \n Step 4 – Job Placement \n Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety. \n \n What You Get \n\n • 100% online, self-paced training\n, • NEBOSH & IOSH certifications included\n, • 1-to-1 tutor and recruitment support\n, • Job guarantee – get a job or your money back\n, • Starting salary of £30,000–£45,000\n\n \n \n We Get You Hired \n We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. \n Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. \n We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. \n "Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." – Chris M., now working as a Health and Safety Officer in Manchester \n \n Ready to Start? \n If you're detail-oriented, care about people's wellbeing, and want a career that makes a difference, we'll help you turn that into a role you can be proud of. \n Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Medical Welfare Officer\n Location: Woodford Green, Essex Salary: Competitive (DOE) Make a Difference Every Day\n Our client is seeking a compassionate and dedicated Medical Welfare Officer to join a specialist education setting supporting children and young people with complex additional needs. \n This is an excellent opportunity for someone with a caring nature who is passionate about promoting the health, safety, and wellbeing of pupils while working as part of a supportive multidisciplinary team. The Role\n As the Medical Welfare Officer, you will: \n\n • Provide medical care and day-to-day wellbeing support to pupils.\n, • Administer prescribed medication safely and accurately.\n, • Liaise with healthcare professionals to ensure medical plans are current and effective.\n, • Attend medical reviews and multidisciplinary meetings where required.\n, • Maintain the safe storage and administration of medication and medical supplies.\n, • Ensure school procedures relating to first aid, seizures, moving and handling, and feeding are followed at all times.\n, • Support the Senior Leadership Team in maintaining a safe and nurturing environment for all pupils.\nAbout You\n The ideal candidate will have: \n\n • Excellent communication and organisational skills.\n, • Experience working with children or young people (experience within SEND is desirable).\n, • Good IT and administrative skills.\n, • A caring, professional, and proactive approach.\n, • A strong commitment to safeguarding and promoting the welfare of children.\nWhat's on Offer?\n\n, • A rewarding role where you can make a genuine difference.\n, • Opportunities for professional development and training.\n, • Supportive leadership and collaborative team environment.\n, • Comprehensive staff wellbeing and benefits package.\n, • The opportunity to work within a growing specialist education setting.\n\n Location: Woodford Green \n Apply today! Applications are being reviewed on an ongoing basis, and interviews may be arranged before the closing date. \n All successful applicants will be subject to satisfactory references, an Enhanced DBS check, and all relevant safeguarding checks.

Compliance Officer\n Barking & Dagenham Reside Regeneration Ltd (B&D Reside)Location: Hybrid – Barking / HomeSalary: Competitive, dependent on experienceRecruiter: Goodman Masson \n Goodman Masson are delighted to be working in partnership with B&D Reside to recruit an experienced Compliance Officer to join their growing team. \n This is a fantastic opportunity for a detail-oriented compliance professional to play a key role in ensuring that B&D Reside continues to meet its regulatory, legislative and organisational obligations across its housing operations. \n Reporting to the Compliance Manager, you will be responsible for monitoring compliance performance, supporting audits and risk management activity, and helping to drive continuous improvement across the organisation. The Role\n As Compliance Officer, you will work closely with colleagues across the organisation to ensure that policies, procedures and operational practices remain compliant with relevant legislation and regulatory requirements. \n Your responsibilities will include: \n\n • Monitoring compliance with housing regulations, legislation, health & safety requirements, safeguarding standards and data protection obligations.\n, • Keeping up to date with regulatory and legislative changes and supporting the organisation in responding proactively.\n, • Assisting with the development, implementation and review of compliance policies and procedures.\n, • Supporting the communication and embedding of policies and procedures across the organisation.\n, • Working with senior management to implement changes to operational practices where required.\n, • Supporting the identification, recording and reporting of compliance breaches and risks.\n, • Producing detailed compliance reports, including KPIs, trend analysis and risk assessments.\n, • Supporting audits and monitoring compliance performance across relevant services.\n, • Building strong relationships with internal teams including Operations, Health & Safety and Finance.\n, • Liaising with external stakeholders, including regulators and contractors, where required.\n, • Contributing to a strong culture of accountability, continuous improvement and regulatory compliance.\nAbout You\n We are looking for someone with experience in a compliance, legal or regulatory environment, ideally within social housing, housing management or property. \n You will be highly organised and analytical, with the ability to identify risks, interpret complex information and provide clear recommendations to stakeholders. \n You'll also need: \n\n • Experience working within a compliance, regulatory or legal environment.\n, • Ideally, experience within social housing or property management.\n, • Excellent attention to detail and strong analytical skills.\n, • The ability to identify compliance risks and recommend practical solutions.\n, • Strong written and verbal communication skills.\n, • Confidence working with stakeholders at all levels, including senior management.\n, • Excellent organisational and time-management skills.\n, • The ability to manage multiple priorities and deadlines.\n, • A proactive approach, with the confidence to work independently and use your own initiative.\nWhy B&D Reside?\n This is an excellent opportunity to join a growing organisation and take on a role where your work will have a genuine impact on the quality, governance and compliance of housing services. \n You will have the opportunity to work closely with senior stakeholders, contribute to the development of compliance processes and play an important role in maintaining high standards across the organisation. \n Interested? \n If you are an experienced compliance professional looking for your next opportunity within the social housing sector, we'd love to hear from you. \n Goodman Masson are managing this recruitment campaign on behalf of B&D Reside. \n Please apply now or contact Goodman Masson for a confidential discussion about the role.

An exciting opportunity has arisen for a Data Support Officer to join a well-established School on a temporary basis. This role will be responsible for the management, maintenance and analysis of student performance, assessment and admissions data, ensuring accurate reporting and effective use of the school's management information systems to support operational and strategic decision-making. The successful candidate will work closely with Senior Leadership and key stakeholders across the school to provide high-quality data analysis, reporting and admissions support. Key Responsibilities:\n\n • Manage and maintain student performance, assessment and admissions data using SIMS\n, • Create and maintain mark sheets within SIMS and ensure readiness for key data collection deadlines\n, • Monitor, update and analyse attainment and progress data across the school\n, • Produce reports and performance analysis for Senior Leadership Teams, Governors and external stakeholders\n, • Maintain accurate student records, including SEN, LAC and other pupil data categories\n, • Prepare SIMS for the collection, validation and analysis of examination results\n, • Support departments with assessment processes and produce data summaries using SIMS, SISRA and ALPS\n, • Analyse attainment and progress trends and provide reports on key student groups and cohorts\n, • Produce student progress reports for parents throughout the academic year\n, • Collate and analyse external examination results and produce detailed performance reports\n, • Generate regular management information reports covering attendance, behaviour, effort and attainment\n, • Maintain the accuracy of student timetables, class lists and target-setting data\n, • Support the administration and maintenance of systems including ParentPay, Groupcall and Show My Homework\n, • Provide SIMS and systems support and training to new staff members\n, • Manage admissions processes, including student record creation, data transfers and liaison with feeder schools\n, • Ensure data is stored, maintained and managed in line with school policies and compliance requirements\n, • Support the Exams Officer and wider support services team as required\n, • Work closely with stakeholders across the school to support data-driven decision making\n, • Ensure all work is completed accurately and within strict deadlines\nIdeal Candidate Profile:\n\n, • Previous experience working in a Data Officer, Data Manager, MIS Officer or similar role within an educational environment\n, • Strong practical experience using SIMS, particularly Assessment Manager\n, • Experience working with student performance, assessment and admissions data\n, • Advanced Microsoft Excel skills, including the use of formulas and data analysis functions\n, • Experience producing reports and analysing complex datasets\n, • Knowledge of SISRA and ALPS would be advantageous\n, • Strong ICT skills and proficiency across Microsoft Office applications\n, • Excellent organisational skills with the ability to manage competing priorities and deadlines\n, • High level of accuracy and attention to detail\n, • Strong written and verbal communication skills\n, • Excellent stakeholder management and interpersonal skills\n, • Ability to work independently and collaboratively within a busy school environment\n, • Experience supporting admissions, examinations or school administration functions would be desirable\n, • Understanding of safeguarding responsibilities within an education setting\n\n \n Location: Ilford \n Working Pattern: On-site \n Hours: 36 hours per week, Term Time + 5 additional days \n Length: Initially until October half-term \n Salary Equivalent: £20 per hour \n Start Date: ASAP

Fees Finance Officer \n\n • Pay Rate: £120-135 per day depending on experience\n, • Location: South West London, close to Clapham Junction (on-site role)\n, • Job Type: Full-time\n\n We are seeking a dedicated Fees Finance Officer to manage the billing and collection of all school fees and extras efficiently and accurately. This role includes significant interaction with parents and internal stakeholders and supports the school’s broader financial operations. This is an all-year position requiring flexibility, including occasional weekend work. \n Day-to-day of the role: \n\n • Production and management of termly fee invoices and extra charges such as trips and exam fees.\n, • Handle fee remissions (bursaries, scholarships) in accordance with school policy.\n, • Engage in regular credit control activities and monitor incoming pupil finance streams.\n, • Manage BACS and AUDDIS administration and process monthly/termly direct debits for fees.\n, • Liaise with parents regarding fee queries and manage the collection and recording of registration fees and deposits.\n, • Support the Head of Finance and Assistant Accountant in various financial operations, including the administration of Scholarship and Bursary applications.\n, • Prepare financial reports for meetings and assist in the year-end audit process.\n\n Required Skills & Qualifications: \n\n • Experience in a finance team, with strong experience in billing, credit control, or accounts receivable.\n, • Proficient with Microsoft Office, particularly Excel, and ideally experience with iFinance.\n, • Excellent interpersonal and communication skills, capable of handling sensitive information with tact and diplomacy.\n, • Good time management and organisational skills, able to meet tight deadlines.\n, • QBE or working towards a professional accounting qualification; an Accounting Degree is desirable.\n\n Benefits: \n\n • Generous annual leave allowance (33 days plus UK bank holidays).\n, • Defined pension contribution scheme with up to 14% employer contribution and additional NI savings passed back as pension contributions.\n, • Salary sacrifice childcare vouchers and free lunches.\n, • Simply Health healthcare plan, including flu jabs and online GP service.\n, • Discounts in local shops, restaurants, and businesses.\n, • Season ticket loans and ride to work scheme.\n, • Comprehensive training and development support.\n\n How to apply: \n To apply for the Fees Finance Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position. Early application is advised as interviews may commence before the closing date on Sunday, 5 October 2025. \n Please note that as part of our safeguarding policy, applicants will be required to undertake screening relevant to the post, including checks with past employers and the Disclosure and Barring Service.

About the Independent Schools Inspectorate (ISI) \n ISI is an independent inspectorate, appointed by the Department for Education to inspect association independent schools in England. Our inspection reports inform the Department for Education on the extent to which the statutory Independent School Standards are met. We are also approved by the Department for Education to inspect British schools overseas and by the Home Office to inspect private further education colleges and language schools. \n About the Role \n As the Legal, Regulatory and Complaints Officer, you will support the Director of Legal, Regulation and Complaints and fellow Complaints Officers by providing legal, regulatory and complaints support. You will help to ensure the effective discharge of the inspectorate's statutory, regulatory and legal responsibilities through case management, governance administration, document drafting, information management and regulatory compliance. You will also support the development and implementation of policies and procedures relating to high-quality complaint handling and case management. \n Key Responsibilities: \n In this role, you will add value to the team by delivering the following key responsibilities – \n Legal and Regulatory: \n\n • Portfolio of legal responsibilities including (but not limited to):\n, • Drafting and reviewing routine legal documents, correspondence, notices, legal case packs, policies and procedural documents\n, • Liaising with external legal advisers, counsel and relevant stakeholders where required.\n, • Undertaking research and preparing summaries, briefings and advice notes on matters relating to education law, public law, regulatory law, safeguarding, data protection and related areas\n, • Supporting the Director of Legal, Regulation and Complaints across all legal matters as needed.\n, • Maintain records of legal matters, ensuring high-quality documentation, accurate and secure record keeping.\n, • Assist in maintaining governance frameworks, registers, delegations and policy documentation relating to all legal and regulatory work.\n, • Assist in monitoring compliance with legal and regulatory obligations relevant to the inspectorate.\n, • Support data protection functions for GDPR compliance, including responding to subject access requests, reviewing existing policies and practices and delivering regular update training.\n, • Undertake data retrieval and compile responses to subject access requests and assuring high-quality data protection compliance activities, including record keeping and policy monitoring.\n, • Maintain compliance trackers and assist in reporting on legal and regulatory risks through up-to-date risk registers and strategy documents.\n, • Act as a professional point of contact for internal and external stakeholders on routine legal matters.\n, • Support with the delivery of legal, regulatory and compliance training where appropriate.\n, • Produce regulatory and legal update papers with the Director of Legal, Regulation and Complaints so that the executive team and senior management are fully appraised of legislative changes.\n, • Provide timely, succinct and accurate reporting to senior management and regulatory bodies.\n, • Provide written contributions to briefing documents, updates, handbooks, internal and external, on new regulations/legal requirements to enable staff and inspectors to perform their roles to an optimum level in areas of compliance and policy.\n\n Complaints: \n\n • Oversee investigations and handle complaints from beginning to end. This will include drafting responses to complaints received and/or providing accurate and timely regulatory input into complaints, as required.\n, • Explain findings and conclusions with confidence, orally and in writing.\n, • Support with managing a comprehensive system of tracking that ensures clarity and robust processes in every stage of complaint handling and response.\n, • Liaise in a timely manner with schools, complainants, inspectors and other stakeholders to arrange meetings, calls and gather relevant information.\n, • Provide accurate and timely advice on stages of complaint handling and reporting including being agile with data collation and analysis.\n, • Evaluate data sets and produce high-quality reporting to senior leaders, the executive team and the Board.\n, • Think strategically on a day-to-day basis and in long, medium- and short-term planning so that all processes secure a cycle of continuous improvement in complaint handling and resolution.\n\n General responsibilities: \n\n • Maintain confidentiality and handle sensitive information appropriately.\n, • Ensure work is delivered with accuracy, professionally and within specified deadlines.\n, • Contribute to continuous improvement within the Legal, Regulatory and Complaints function.\n, • Undertake any other duties that commensurate with the level of the post.\n\n Essential Criteria \n The skills and qualities we are looking for include: \n\n • Degree level or equivalent qualification\n, • Experience working in a legal, governance, regulatory or compliance environment\n, • Experience conducting legal research and drafting legal or governance documents\n, • Experience in administration or regulation, for example in private practice or in another educational institution or in a regulatory body\n, • Experience managing sensitive or confidential information\n, • Experience of working with stakeholders and senior managers on highly sensitive matters\n, • Experience supporting meetings, committees or formal governance processes\n, • Experience in complaint handling and high-quality stakeholder engagement\n, • Experience of implementing policy into comprehensive standard operating procedures and supporting documentation\n\n Desirable Criteria \n\n • Graduate / post-graduate qualification in law\n, • Membership of a relevant professional body (e.g. CILEX).CILEX qualification or equivalent relevant legal qualification\n, • Experience within education and/or inspectorate environments\n, • Experience supporting litigation or tribunal processes\n\n How to Apply \n Please apply by submitting your CV and a cover letter explaining your suitability for the role. \n Application Deadline:Monday 17 August at 9am.

Can you turn every enquiry into a great student experience? Do you enjoy keeping things running smoothly in a fast-paced environment? Are you ready to help shape students’ college journeys—every single day? \n We are currently looking for a College Services Officer to join our busy team in Uxbridge (Greater London, England), helping students feel supported, informed, and confident from registration through to graduation at Brunel University London Pathway College (BPC). \n Hours of Work: full time \n As a College Services Officer, you’ll be at the heart of day-to-day student services—providing efficient administration, coordinating engaging student activities, and supporting a wide range of requests with care and professionalism. You’ll work closely with multiple teams to strengthen the student journey, manage key student records, support at-risk learners through structured support programmes, oversee attendance monitoring and essential documentation, and ensure the College runs compliantly—meeting safeguarding, health & safety, and GDPR requirements at all times. \n College Services Officer Duties: \n\n • Support student accommodation queries and coordinate key processes across the student lifecycle\n, • Organise registration and induction activities, and assist with student ambassador programmes\n, • Maintain accurate student records and produce essential student documentation\n, • Handle financial records and support attendance monitoring, ensuring information is up to date\n, • Coordinate student events, respond to enquiries, administer surveys, and facilitate transfer programmes\n, • Develop the student voice through representative programmes and strengthen communication with sponsors and university services\n, • Support safeguarding-led, compliant working practices in line with policies and procedures\n\n College Services Officer Requirements: \n\n • Relevant administrative or customer service experience in a busy environment\n, • Excellent organisational and communication skills, with the confidence to engage effectively with students and colleagues\n, • A Level qualification or equivalent, or an undergraduate degree\n, • Proficiency in data management and Microsoft Office tools, especially Excel\n, • Knowledge of UK Visas and Immigration regulations (desirable)\n\n College Services Officer Benefits: Salary \n\n • £26,400 to £29,000, depending on experience\n, • 28 days annual leave, plus 8 Bank Holidays, increasing with service\n, • Pension scheme participation\n, • Opportunities for professional development and career progression\n, • A supportive, inclusive working environment within a leading educational organisation\n\n Meet the Organisation: Who We Are and What We Do \n Navitas is a diverse global education provider offering university pathways, language training, and workforce education. We’re passionate about transforming lives through education—supporting learners worldwide to achieve their ambitions. Brunel University London Pathway College (BPC), part of the Navitas family, delivers high-quality preparatory courses aligned with Brunel University London, helping students unlock their future careers in a thriving academic community. \n If you think you are suitable for this College Services Officer role, please apply now and take your career to the next level in an inspiring educational setting—helping to shape the future of student success at Brunel University London Pathway College. \n Please note that we are continuously reviewing applications and may contact you prior to the closing date.

Isolation Manager \n \n North West London | Secondary School | September 2026 Start | £120-£140 depending on experience \n Do you have experience supporting young people with challenging behaviour and creating a calm, structured learning environment? \n Apex Educ8 is recruiting an experienced Isolation Manager on behalf of a welcoming secondary school in North West London. This is an exciting opportunity for someone with a background in behaviour, pastoral or inclusion to make a real impact on students' progress and wellbeing. \n The Role \n You'll be responsible for managing the school's Isolation Provision, supporting students to reflect on their behaviour, remain engaged with learning and successfully reintegrate into lessons. \n Responsibilities \n\n • Manage the day-to-day running of the Isolation Provision.\n, • Support students displaying challenging behaviour.\n, • Deliver restorative conversations and behaviour interventions.\n, • Maintain a calm and structured learning environment.\n, • Work closely with SLT, Heads of Year and pastoral teams.\n, • Keep accurate behaviour records and intervention logs.\n, • Promote safeguarding and positive behaviour throughout the school.\n\n About You \n We're looking for someone with experience as a: \n\n • Isolation Manager\n, • Behaviour Mentor or Behaviour Manager\n, • Pastoral Support or Inclusion Officer\n, • Reflection Room Manager\n, • HLTA with behaviour experience\n\n You will have: \n\n • Previous secondary school experience.\n, • Excellent behaviour management and de-escalation skills.\n, • Experience supporting students with SEMH or additional behavioural needs.\n, • Strong communication and organisational skills.\n, • A calm, resilient and professional approach.\n\n Experience within an Isolation Unit, SEMH setting or CAMHS environment would be highly advantageous. \n Apply Today \n If you're passionate about supporting young people and helping them overcome barriers to learning, we'd love to hear from you. \n Apply today with your up-to-date CV.

Education Officer Location: SE1 4QQ, London (Frequent travel across London with occasional national travel and overnight stays)Salary: £31,443 per annumHours: 37.5 hours per weekContract: PermanentAbout the Role We are seeking an enthusiastic and motivated Education Officer to lead and coordinate our education programme across the region. You will deliver engaging workshops, assemblies, and training sessions to young people aged 11-18, teachers, and professionals, helping to raise awareness of homelessness and the challenges faced by young people. This is an exciting opportunity for someone who enjoys public speaking, building partnerships, developing educational resources, and making a positive impact within schools and youth settings.Key Responsibilities\n\n • Lead and coordinate the regional education programme.\n, • Deliver workshops, assemblies, group sessions, and virtual learning activities.\n, • Train teachers and professionals on youth homelessness.\n, • Develop and update educational resources and programme content.\n, • Build and maintain strong relationships with schools, colleges, and partner organisations.\n, • Promote the programme, generate income, and achieve engagement targets.\n, • Monitor, evaluate, and maintain accurate records of programme activities.\n, • Recruit, train, and support volunteers.\n, • Ensure compliance with safeguarding, health and safety, lone working, and equality policies.\n, • Design and deliver projects that respond to local needs.\nWhat You will have:\n\n, • Experience working with young people and professionals.\n, • Excellent presentation, workshop facilitation, and training skills.\n, • Experience creating educational resources and lesson plans aligned with the national curriculum.\n, • Strong relationship-building and stakeholder engagement skills.\n, • Experience working towards targets and promoting services.\n, • Understanding of issues affecting children and young people in the UK.\n, • Excellent organisational and administrative skills.\n, • Strong IT skills and experience creating digital content.\nKnowledge of homelessness, healthy relationships, and risk-taking behaviours is desirable.Apply NowIf you are passionate about empowering young people through education and want to make a lasting impact, we'd love to hear from you. Interviews will be arranged as suitable applications are received, and the successful candidate will be expected to start as soon as possible. Early applications are encouraged.

Trainee Health and Safety Officer – No Experience Needed \n Future-proof your career in Health and Safety – starting today. \n \n Looking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? ITOL Recruit’s Health and Safety Traineeship is designed to get you into a critical industry with zero experience required. \n Train online at your own pace and land your first health and safety role in 1-3 months. \n Please note this is a training course and fees apply \n Job guaranteed - complete the programme and get a job or get your money back. \n Our candidates earn £30,000-£45,000. \n \n Why Health and Safety \n Every workplace in the UK has a legal duty to protect its employees, which is why health and safety professionals are in constant demand. From construction and logistics to healthcare and corporate offices, skilled specialists are essential to reducing risks, ensuring compliance, and safeguarding staff. \n This demand translates into competitive salaries, career progression, and long-term job security. \n \n How It Works \n Step 1 – IOSH Managing Safely \n Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. \n Step 2 – NEBOSH General Certificate \n Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It’s one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles. \n Step 3 – Risk Assessments \n Next, you’ll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you’ve learned, ensuring you canidentify hazards, evaluate risks, and recommend control measures. \n Step 4 – Job Placement \n Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety. \n \n What You Get \n\n • 100% online, self-paced training\n, • NEBOSH & IOSH certifications included\n, • 1-to-1 tutor and recruitment support\n, • Job guarantee – get a job or your money back\n, • Starting salary of £30,000–£45,000\n\n \n \n We Get You Hired \n We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. \n Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. \n We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. \n "Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." – Chris M., now working as a Health and Safety Officer in Manchester \n \n Ready to Start? \n If you're detail-oriented, care about people's wellbeing, and want a career that makes a difference, we'll help you turn that into a role you can be proud of. \n Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Location: South London \n Salary: £32,000–£36,000 salary equivalent, depending on experience \n Contract: Full-time, temporary initially, with the opportunity to apply for the permanent position \n Start date: Immediate \n Working pattern: On-site, five days per week \n We are looking for a confident and capable Finance Officer to join the finance team at an independent school in South London. \n This is a junior-level but varied position requiring a proactive finance all-rounder. The role extends beyond accounts payable and will involve purchase orders, sales orders, reconciliations, budget monitoring and general school accounting. \n Key responsibilities: \n\n • Raising and processing purchase orders, ensuring correct coding to accounts and budgets\n, • Raising sales orders and processing income\n, • Processing purchase and sales invoices\n, • Supporting accounts payable and receivable functions\n, • Completing bank, supplier and control account reconciliations\n, • Monitoring budgets and investigating variances\n, • Maintaining accurate records within the school’s finance system\n, • Responding to queries from staff, suppliers and stakeholders\n, • Assisting with payment runs, expenses and credit control\n, • Supporting month-end processes, reporting and wider finance tasks as required\n\n About you \n We are looking for someone who: \n\n • Experience in a varied finance or accounts role\n, • Strong understanding of purchase orders, sales orders, coding and budget allocation\n, • Practical reconciliation experience across accounts payable and receivable\n, • Confident using accounting software (school systems desirable)\n, • Numerate, accurate, and proficient in Microsoft Excel\n, • Able to investigate discrepancies and correctly allocate transactions\n, • Clear and professional communicator with both finance and non-finance colleagues\n, • Proactive, confident and able to take ownership of workload\n, • Available to start immediately and work on-site five days per week\n\n This role would suit someone at an early stage of their finance career who already has solid transactional accounting experience and is ready to take on a broader, hands-on position. \n Safeguarding requirements \n The school is committed to safeguarding and promoting the welfare of children and young people. Applicants must have an appropriate enhanced DBS certificate, preferably registered with the DBS Update Service. The successful candidate will also be subject to the school’s safer recruitment and pre-employment checks. \n To apply, please submit your CV and a brief covering statement outlining your relevant experience and immediate availability. \n Application deadline: Friday 7th August \n Interviews: Applications will be reviewed as they are received, so early applications are encouraged.

Senior Security Engineer, reporting to the IT Security Officer, you will work as part of a 3-person IT Security team. As the Senior Security Engineer, you should have at least 5 years security team leadership and project management. You will implement and maintain robust security systems and protocols across the IT infrastructure. You will conduct risk assessments and vulnerability scans, mitigate vulnerabilities identified in penetration testing, and implement preventative measures to protect against cyber threats. You will monitor the security infrastructure and detect and respond to potential threats. You will mentor and develop the IT security engineer and collaborate with the IT team to ensure compliance with security standards and best practices; you will essentially be a key technical leader in safeguarding sensitive data and systems. \n Key Responsibilities/Duties Manage the Secure Web Gateway Manage the Email Security Gateway Carry out vulnerability scans, identify risks, and remediation. Manage the perimeter and VPN firewalls. Manage MFA and SSO. Manage MDM\MAM and Conditional Access Manage security certificates and keys. Deliver Cyber Security Awareness Training Remediate vulnerabilities and weaknesses identified during penetration testing.Experience - EssentialThe successful candidate will have a good working knowledge and experience in managing the majority of the following technology stack CrowdStrike EDR Mimecast Mail Security Gateway Duo Okta Rapid7 IVM, Tenable IO or Nessus Palo Alto Firewalls and Panorama InTune and Conditional Access Entra ID, Purview, Defender, Active Directory, DNS, GPOExperience - DesiredExperience using the following technology stack would be advantageous; understanding the principles is required. Cisco Secure Access Cisco Umbrella Cisco ASA Digicert Certificates and Microsoft Certificate Services Ivanti patching Kali Linux (NMAP, Metasploit, BurpSuite, John etc) Microsoft Purview \n Candidate Profile Desired Education: CISM, CISSP, OSCP or other penetration testing qualifications. Industry: Financial services, SOC, Pentesting is desirable* Personal Skills: Excellent inter-personal, written and verbal communication skills The ability to handle multiple priorities, tasks and projects simultaneously Clear and precise verbal and written communication Ability to deliver presentations to staff Cross functional influence, engagement and collaboration skills \n Location and Hours The position is usually based in our London Head Office, which is currently located in High Holborn. Hours: The team works on a shift pattern to ensure cover from : (0730 to 1630 (2 days working from home), and 0830 to 1730 (3 days working in the office))* There will be periods of the weekend and out-of-hours work.

Enrolment OfficerRegister Your Interest for September Opportunities – Further Education Colleges\n Location: South London Colleges - Lewisham, Southwark, Canary Wharf HE Centre Contract: Temporary, Bank Hours: Full-time and Part-time Opportunities Available Recruitment Partner: The Supply Register (Managed Service Partner) Register Now for September Enrolment Opportunities\n The Supply Register is proud to partner with Further Education colleges across South London to build a talent pool of enthusiastic and organised Enrolment Officers ahead of the busy September enrolment period. \n This is a speculative recruitment campaign, giving candidates the opportunity to register their interest in upcoming vacancies before they become available. As colleges prepare for the new academic year, we're looking to connect with individuals who are ready to support learners during one of the busiest and most important times of the college calendar. \n Whether you're an experienced Enrolment Officer, Admissions Officer, Student Services Administrator, or come from a strong customer service or administrative background, we'd love to hear from you. About the Role\n As an Enrolment Officer, you'll be at the heart of the student journey, helping learners successfully enrol onto their chosen courses and ensuring they receive a welcoming, professional, and efficient experience from day one. \n Your responsibilities may include: \n\n • Welcoming prospective and returning students during enrolment and registration.\n, • Supporting learners with completing enrolment documentation and applications.\n, • Verifying student information and eligibility in line with college procedures.\n, • Providing accurate information on courses, funding, student services, and college policies.\n, • Maintaining accurate student records using college management systems.\n, • Liaising with curriculum teams, admissions staff, and student support services to ensure a seamless enrolment process.\n, • Responding to enquiries via telephone, email, and face-to-face.\n, • Supporting enrolment events, open days, and peak registration periods.\n, • Completing administrative tasks accurately while ensuring compliance with GDPR and college policies.\nWhat We're Looking For\n We're keen to hear from: \n\n • Experienced Enrolment Officers or Admissions Administrators.\n, • Student Services or College Administrators.\n, • Candidates with strong customer service and administration experience looking to work within Further Education.\nEssential\n\n, • Previous experience in an administrative or customer-facing role.\n, • Excellent communication and interpersonal skills.\n, • Strong organisational skills with excellent attention to detail.\n, • The ability to work efficiently in a fast-paced environment and manage competing priorities.\n, • Confident IT skills, including Microsoft Office and experience using databases or student record systems.\n, • A professional, approachable, and learner-focused attitude.\nDesirable\n\n, • Previous experience within a Further or Higher Education environment.\n, • Knowledge of admissions, enrolment, or student records processes.\n, • Experience using student management systems such as ProSolution, EBS, or similar.\n, • Understanding of funding eligibility and enrolment compliance requirements.\nWhy Register with The Supply Register?\n By joining our talent pool ahead of September, you'll benefit from: \n\n • Early consideration for upcoming enrolment opportunities across our partner colleges.\n, • Flexible temporary, bank, and permanent opportunities.\n, • Competitive rates of pay with weekly payroll.\n, • Ongoing support from a dedicated education recruitment consultant.\n, • Access to professional development opportunities.\n, • The chance to play a vital role in helping learners begin their educational journey.\nSafeguarding\n The Supply Register and our partner colleges are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All appointments are subject to satisfactory pre-employment checks, including an Enhanced DBS check, references, and other screening in line with statutory guidance. Register Your Interest Today\n If you're passionate about delivering excellent customer service and supporting learners as they take the next step in their education, we'd love to hear from you. \n Register your interest today by applying through The Supply Register. We'll be in touch as suitable opportunities become available ahead of the September intake, matching your skills, experience, and availability with vacancies across our Further Education college network.

Morgan Hunt is recruiting for Facilities Officer to work with a Charity on a permanent basis. The details of the job are below: Facilities Officer Hours: 37.5 hours Mon to Fri Salary from: £39,800k to 43k per year Location: Surrey. Suitable candidates must have full clean driving licence and access to vehicle will cover two homes in Surrey Purpose of role: To support the Property & Estates Manager (PEM) in the day-to-day operation and management of its houses and the wider houses Investment Property Portfolio ensuring that the houses and facilities are safe, compliant and well maintained.Job RoleSupport residents to live independently by enabling them to make full use of charities amenities, including operating the fire detection systems and the Entry Phone SystemCarry out routine inspections of the homes including the plant room, equipment and external grounds, identifying maintenance requirements, defects and health and safety risksCarry out minor repairs, maintenance works and caretaking duties where appropriate.Coordinate access arrangements and support the PEM by engaging and monitoring third-party contractors for works when necessaryOversee responsive repairs from initial reporting through to completion using the Maintenance Tracker, ensuring works are prioritisedappropriately and actions recorded accurately.Carry out specialist cleaning related duties, outside of the cleaning contract, on occasion if requiredAssist with the planning, coordination and monitoring of annual maintenance programmes ensuring inspections, servicing and maintenanceactivities are completed in accordance with agreed schedules.Support the PEM with the management of building compliance requirements including fire safety, water hygiene and Legionella control, asbestos management, emergency lighting, electrical safety and COSHH.Monitor the condition and performance of building services including heating, lighting, security, access systems, reporting defects and supporting remedial works.Assist with monitoring utilities, energy usage and environmental initiatives, supporting charity sustainability objectives and identifying opportunities for improvementMaintain appropriate levels of stock, tools, materials and PPE required for maintenance and facilities duties, arranging reordering when necessaryEnsure communal areas, external areas and facilities are maintained to a safe and appropriate standard, including undertaking litter picking, grounds maintenance, waste management and other site-based duties as requiredUndertake relevant training to maintain competence, including Health & Safety, Fire Safety, Legionella Awareness, Asbestos Awareness, COSHH and any other training required for the roleAny other task required to ensure the successful delivery of charities strategy to reduce the impact of poverty on Croydon residentsGeneral Support the involvement of lived experience in organisational direction and decision-makingEnsure their Line Manager is kept informed of all important matters related to the work of the charity Always maintain confidentiality and ensure compliance with Data Protection policy and processesAdhere to Safeguarding guidelines by following Safeguarding policy and processes, escalating concerns to the Safeguarding Lead via the Safeguarding Concern FormChampion and take action to embed equity, diversity, inclusion and behaviours which reflect commitment to meaningful Equality, Diversity, Inclusion & BehavioursEssential Knowledge and ExperienceExperience working within facilities management and property maintenanceExperience of coordinating and monitoring contractors and ensuring works are completed to an appropriate standardExperience of carrying out inspections, identifying defects and maintaining accurate recordsUnderstanding of building maintenance programmesKnowledge of health and safety requirements, fire safety, water hygiene, asbestos awareness, COSHH and general building complianceLegionella Awareness Training and Fire Safety Awareness training SkillsGood practical maintenance skills across a range of building tradesAbility to prioritise workload, manage competing demands and work independently using initiativeGood communication skills with the ability to liaise effectively with residents, contractors, colleagues and the PEMGood IT skills, including the ability to use Microsoft Office Suite and electronic maintenance recordsAbility to maintain accurate records and provide clear written updatesA clean driving licence with access to a car \n Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Housing Officer (ASB) Full time Grade 6- 39,276- 42,771pa 1 Year Fixed Term Contract/Secondment Opportunity The Resident Services Team are responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. Are you passionate about creating safe and harmonious communities? Do you have a knack for resolving conflicts and dealing with anti-social behaviour (ASB)? We are seeking a dedicated and proactive ASB Housing Officer to join our team. As an ASB Housing Officer, you will play a crucial role in ensuring the well-being of our residents by managing and resolving ASB cases. Your expertise in conflict resolution and community engagement will be instrumental in fostering a peaceful living environment. Responsibilities: - Investigate and manage ASB complaints in line with our policies and procedures. - Liaise with residents, local authorities, and external agencies to resolve ASB issues. - Conduct regular estate inspections to identify and address potential ASB hotspots. - Maintain accurate records of ASB cases and actions taken. - Provide support and guidance to residents affected by ASB. Qualifications and Skills: - Previous experience in ASB or housing management is essential. - Strong conflict resolution and problem-solving skills. - Excellent communication and interpersonal abilities. - Ability to work independently and as part of a team. - Knowledge of relevant legislation and best practices in ASB management. - Knowledge of the Policing and Crime Act 2017. - Knowledge of the Anti-social Behaviour, Crime and Policing Act 2014. - Proficiency in using housing management software Open Housing and Microsoft Office. If you are enthusiastic about promoting community well-being and have the skills and experience required for this role, we would love to hear from you. This position is a front-line role and is not remote working. You will therefore be required to be in the office or on site daily. Join us in making a difference and ensuring a better quality of life for our residents! You must have a full UK driving license and have a vehicle to use for work. You must be able to evidence the following in your application: A minimum of two years’ experience of working in social housing or equivalent transferrable skills A keen interest in and knowledge of the social housing sector A high performer, with a proven track record of success & ASB experience / knowledge. Knowledge of tenancy and leasehold management Must have a full UK driving license and a vehicle to use for work. A degree or housing qualification, such as CIH, is preferable, but not essential. Candidates who have previously applied for this position should not submit a new application For an informal discussion about the post, please contact Jennifer.Aneto@havering.gov.uk or Sanna.Shahzada@havering.gov.uk The closing date for the receipt of applications is 31/08/2026 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. Interview date to be confirmed .Please view Job Profile here Additional InformationWe want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

English Path is a rapidly growing international language school delivering immersive English, French, and German learning experiences across the UK, Europe, North America, and the Middle East. \n \n About the role: \n \n Are you an experienced HR professional who thrives in a fast-paced, international environment? Do you enjoy partnering with leaders, influencing business decisions, and making a real impact on the employee experience? If so, we'd love to hear from you. As our Senior Human Resources Officer, you'll report directly to the GEDU HR Manager and play a pivotal role in delivering a proactive, commercially focused HR service across the EP Brand, which operates in 10 countries worldwide, including the UK, alongside three additional UK legal entities across multiple locations. \n This is an exciting opportunity to work as a trusted HR partner, collaborating with senior leaders to support business growth, shape people strategies, and deliver exceptional HR support across the entire employee lifecycle. You'll have the autonomy to manage complex employee relations matters, influence organisational change, and drive HR best practice within a dynamic and evolving business. \n \n Please Note: This role is based fully On-site, 5 days per week. \n \n Role and responsibilities: \n \n\n • Act as a trusted HR advisor to managers across multiple business entities, providing pragmatic, commercially focused HR guidance on the full employee lifecycle.\n, • Manage a broad range of complex Employee Relations cases, including disciplinary, grievance, capability, absence management, probation, flexible working, family leave and performance management, ensuring legal compliance and best practice.\n, • Oversee the end-to-end onboarding process, working closely with managers and Talent Acquisition to ensure all pre-employment checks, documentation, inductions and probation activities are completed in a timely, compliant manner and a seamless and engaging experience from offer acceptance through to successful integration into the business.\n, • Support the preparation of Employment Tribunal (or equivalent) documentation and work closely with the GEDU HR Manager and external legal advisers where required.\n, • Build strong, credible relationships with managers and employees, providing coaching and guidance to develop management capability and drive consistent people practices.\n, • Partner with senior stakeholders to support organisational change, workforce planning, restructures and other people initiatives.\n, • Provide expert advice on UK employment legislation, HR policies and procedures, ensuring consistent application across all sites.\n, • Work collaboratively with third-party payroll providers and internal stakeholders to ensure accurate and timely payroll inputs, resolving payroll queries and supporting statutory compliance.\n, • Analyse HR data and trends to identify risks, recommend improvements and support informed business decisions.\n, • Support the implementation and continuous improvement of HR policies, procedures and processes, ensuring they remain compliant, efficient and aligned with business objectives.\n, • Act as an escalation point for complex HR queries, providing timely, practical and customer-focused solutions.\n, • Work closely with the wider HR team to ensure a consistent, high-quality HR service across all business areas.\n, • Maintain accurate HR records and ensure all records are updated.\n, • Contribute to HR projects and continuous improvement initiatives that enhance the employee experience and operational effectiveness.\n\n \n What you'll need: \n \n\n • Minimum of 4–5 years' experience in a broad HR Generalist role within a fast-paced, complex organisation.\n, • Demonstrable experience managing a wide range of Employee Relations cases, including disciplinary, grievance, performance management, absence management, restructures and Employment Tribunal preparation.\n, • Excellent working knowledge of UK employment law and HR best practice.\n, • Experience supporting geographically dispersed and/or international workforces, with an appreciation of differing employment practices and cultural environments.\n, • Sound understanding of payroll processes and statutory compliance, with experience working alongside outsourced payroll providers.\n, • Strong stakeholder management and influencing skills, with the ability to build credibility and develop effective working relationships at all levels.\n, • Commercially aware with a pragmatic, solutions-focused approach to HR.\n, • Highly organised with the ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.\n, • Strong analytical, problem-solving and decision-making skills with excellent attention to detail.\n, • Excellent written and verbal communication skills, including the ability to produce professional HR documentation and correspondence.\n, • Ability to handle sensitive and confidential information with professionalism and discretion.\n, • Bachelor's degree in Human Resources, or equivalent relevant experience.\n\n \n \n Desirable \n \n\n • CIPD Level 5 qualification (or working towards) or equivalent professional qualification.\n, • Experience supporting HR operations across multiple legal entities or international locations.\n, • Experience in managing workforces in France, Germany, Ireland, Canada or Australia would be beneficial.\n, • Experience of organisational change, TUPE, or restructuring projects.\n\n \n \n We are looking for an experienced and confident Senior HR Officer who is passionate about delivering high-quality, people-focused HR support while balancing commercial priorities. You will be a trusted advisor to managers, bringing sound judgement, credibility and a proactive approach to solving complex people challenges. \n You will have a strong generalist HR background with proven experience managing complex employee relations matters, interpreting employment legislation and partnering with stakeholders to deliver practical, business-focused solutions. Comfortable operating in a fast-paced and evolving environment, you will be highly organised, adaptable and able to manage competing priorities without compromising on quality or compliance. \n \n Safeguarding Commitment: English Path is committed to safeguarding and promoting the welfare of young people and vulnerable adults. We expect all staff to share this commitment. The successful candidate will be required to undergo relevant background checks.

Job Description \n \n Job Title: Assessment Officer \n Band: 7 \n Team: Registry \n Directorate: Higher Education \n Contract: Permanent \n Reporting to: Head of Registry \n Direct report: None \n \n 1. UKCBC Purpose \n UKCBC exists to enable opportunity, cultivate confidence and develop capability through applied, inclusive and professionally relevant higher education. The College delivers higher education programmes under franchise arrangements with awarding body partners and is committed to meeting sector recognised standards while progressing towards registration with the Office for Students. \n \n UKCBC operates as a teaching focused provider. Academic standards, curriculum design and awards are set by awarding body partners. UKCBC is responsible for ensuring that teaching delivery, assessment administration, academic support and the wider learning environment enable students to meet those standards and progress successfully through their studies and into positive destinations. \n \n 1. Job Purpose \n\n • The Assessment Officer operates within the Academic Registrar Directorate as part of the Registry strand. The role ensures that assessment processes, academic casework and examination board administration are delivered with procedural integrity, timeliness and documentary rigour.\n, • Working under the direction of the Head of Academic Records, the post holder supports the full assessment lifecycle, including submission monitoring, mark validation, progression preparation and award processing. The role provides structured administrative control over academic misconduct and academic appeals casework and coordinates partner examination board processes.\n, • The Assessment Officer safeguards the defensibility of academic decisions by ensuring that procedures are applied consistently, records are complete and timelines are adhered to. The role does not exercise academic judgement but ensures that academic judgement is enabled through robust administration.\n\n \n 1. Key Responsibilities: \n 3.1 Assessment Process Administration \n\n • Coordinate assessment submission processes across programmes, ensuring clarity of deadlines and accurate recording of submissions.\n, • Validate mark entry within the student information system, ensuring completeness, consistency and alignment with approved assessment regulations.\n, • Support preparation of progression and award documentation prior to formal decision making, ensuring that data presented for consideration is accurate and complete.\n, • Maintain structured records of assessment outcomes and ensure timely updating of student records following confirmed decisions.\n\n \n 3.2 Proactive Submission Monitoring and Case Management \n\n • Monitor submission activity across modules and programmes and identify non submission or late submission cases.\n, • Issue proactive outbound communications prior to assessment deadlines and during late submission windows to support compliance and reduce avoidable failure.\n, • Maintain detailed case records for non submission and late submission instances, ensuring that actions taken are documented and traceable.\n, • Escalate persistent non submission patterns in line with institutional policy.\n\n \n 3.3 Academic Misconduct Case Administration \n\n • Administer academic misconduct processes in accordance with institutional procedures.\n, • Log allegations, coordinate evidence gathering and manage timelines to ensure procedural compliance.\n, • Prepare documentation for academic misconduct panels, ensuring completeness and clarity of case files.\n, • Record outcomes accurately and ensure that decisions are reflected appropriately in the student record system.\n, • Maintain strict confidentiality and procedural fairness in all case handling.\n\n \n 3.4 Academic Appeals Administration \n\n • Administer academic appeals processes, ensuring adherence to defined timelines and procedural requirements.\n, • Coordinate collation of evidence and preparation of documentation for appeal consideration panels.\n, • Maintain comprehensive records of appeal outcomes and associated actions.\n, • Ensure that appeal administration supports transparency and regulatory defensibility.\n\n \n 3.5 Partner Examination Board Coordination \n\n • Prepare and validate data for partner examination boards, ensuring accuracy of progression and award information.\n, • Coordinate submission of board documentation in accordance with partner requirements and deadlines.\n, • Liaise with partner institutions to resolve queries or discrepancies prior to and following board decisions.\n, • Maintain structured records of board documentation and confirmed outcomes.\n\n \n 3.6 Documentation Control and Audit Readiness \n\n • Maintain organised and version controlled documentation supporting assessment, misconduct and appeals processes.\n, • Ensure that assessment related records are complete, accessible and capable of audit scrutiny.\n, • Support preparation for internal or external review activity relating to assessment administration.\n\n \n 1. Other Responsibilities: \n\n • Ensure compliance with all UKCBC policies and procedures, including those relating to academic quality, data protection, safeguarding and information security.\n, • Maintain full compliance with health and safety requirements, taking reasonable care for personal safety and the safety of others, and supporting a safe and secure working and learning environment.\n, • Actively support and promote equality, diversity and inclusion, ensuring fair, respectful and inclusive practice in all aspects of work.\n, • Champion UKCBC values and purpose, contributing to a positive organisational culture and a professional, student focused environment.\n, • Ensure all activities are delivered in line with relevant regulatory requirements, including those of awarding bodies and external regulators where applicable.\n, • Maintain high professional standards, including confidentiality, integrity and ethical conduct in all responsibilities.\n, • Deliver against agreed annual performance targets and key performance indicators, with performance actively monitored, measured and benchmarked against institutional standards and sector expectations.\n, • Complete all mandatory and relevant professional development training courses as assigned by the College within the specified timeframes\n, • Undertake any other duties commensurate with the level of the role.\n\n \n Person Specifications \n \n Job Title: Assessment Officer \n \n Team: Registry \n _ \n \n Essential criteria: \n\n • Experience administering assessment processes within higher education.\n, • Strong understanding of academic regulations and procedural compliance.\n, • Experience managing structured casework such as misconduct or appeals.\n, • Ability to manage competing deadlines during peak assessment periods.\n, • High level of accuracy in data handling and documentation control.\n, • Strong written communication skills and professional discretion.\n\n \n Desirable criteria: \n\n • Experience supporting examination boards or equivalent academic panels.\n, • Experience working within partnership or franchised delivery environments.\n, • Familiarity with student information systems used for assessment administration.\n\n \n Leadership Expectations \n The Assessment Officer is expected to demonstrate: \n\n • Procedural discipline and resilience under deadline pressure\n, • Integrity and confidentiality in sensitive case handling\n, • Attention to detail in documentation and data validation\n, • Clear and professional communication\n, • Collaborative working with academic and Registry colleagues\n\n

We are currently recruiting for a Chief Risk & Compliance Officer (CRCO) to join a fast-growing, FCA-regulated financial services business operating within the payments and FX sector. Reporting directly to the CEO and forming part of the Executive Leadership Team, this is a rare opportunity to shape the future of an ambitious organisation with significant growth plans both in the UK and internationally. This is not a traditional compliance leadership role. The successful candidate will be responsible for leading a major regulatory programme, building and enhancing the risk and compliance framework, and ensuring the business is positioned for scalable, sustainable growth. You will lead a team of six whilst acting as a trusted advisor to the Board and Executive Team on all matters relating to risk, governance and regulation. This role would suit an experienced risk and compliance executive who combines strong regulatory expertise with commercial acumen and a genuine passion for building high-performing teams and operating models. Key Responsibilities: Lead a significant regulatory authorisation programme and manage regulatory engagement throughout the process. Act as the principal regulatory advisor to the CEO, Board and Executive Leadership Team. Develop and embed a robust enterprise risk management framework across the organisation. Provide oversight of AML, financial crime, sanctions, KYC, Consumer Duty, safeguarding and regulatory reporting activities. Drive the development of scalable governance, risk and compliance infrastructure. Lead and develop a high-performing Risk & Compliance team. Maintain strong relationships with regulators, banking partners, auditors and external stakeholders. Support future regulatory, licensing and international expansion initiatives. Deliver high-quality Board reporting, management information and governance oversight. Promote a culture of compliance, accountability and effective risk management throughout the business.Who We Are Looking For: Significant experience within senior Risk & Compliance positions in FCA-regulated financial services environments. Executive-level leadership experience gained within payments, electronic money, FX, banking or fintech sectors. Current or previous SMF16 (Compliance Oversight) approval. SMF17 (MLRO) approval would be highly advantageous. Proven experience securing FCA authorisations, licence variations or leading major regulatory change programmes. Strong understanding of Payment Services Regulations, safeguarding, Consumer Duty, operational resilience and enterprise risk management. Demonstrable experience building, transforming and leading Risk & Compliance functions. Strong stakeholder management and influencing skills, with the ability to operate effectively at Board level. Commercially minded with the ability to balance regulatory requirements with business growth objectives.On Offer: Highly competitive executive salary and package Participation in an employee share scheme Executive Leadership Team position reporting directly to the CEO Opportunity to lead a significant regulatory transformation programme Hybrid working with a Central London office location The chance to play a key role in shaping the future growth of a dynamic and ambitious financial services businessIf you have the leadership experience, regulatory expertise and ambition to make a significant impact, then what are you waiting for... click apply to find out more

Senior Contact Centre officer Location: Southwest London Working Pattern: Hybrid Salary: 33,000 - 36,000 Contract: Permanent, Full-time About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Senior Contact Centre Officer to join their Property Services team. We are looking for an experienced, confident and customer-focused individual to take responsibility for the day-to-day operation of the Contact Centre, while also providing guidance and support to a team of three Contact Centre Officers. This is a hands-on, frontline role. You will continue to handle customer enquiries and support residents directly, while overseeing workloads, quality, performance and service standards across the team. The successful candidate will be proactive, organised and solution-focused, with strong experience in customer service and contact centre environments. They will be confident using their own initiative, supporting colleagues and taking ownership of complex customer issues. Key Responsibilities Take day-to-day responsibility for the Contact Centre service, overseeing workloads and ensuring calls, emails and customer enquiries are dealt with efficiently, professionally and within agreed timescales. Provide day-to-day guidance, support and direction to three Contact Centre Officers, helping colleagues manage their workloads, develop their customer service skills and maintain high service standards. Act as an escalation point for complex, sensitive or challenging customer enquiries, supporting colleagues to resolve issues while ensuring residents receive clear, professional and empathetic communication. Handle high volumes of calls and customer enquiries, ensuring repairs and property-related enquiries are accurately recorded, appropriately triaged and progressed. Monitor team performance against KPIs, SLAs, first-contact resolution and customer satisfaction targets, identifying areas for improvement and supporting the team to achieve required standards. Review customer interactions and provide constructive feedback, coaching and support where required, helping to maintain consistency and quality across the Contact Centre. Monitor shared inboxes and communication channels, ensuring enquiries are allocated appropriately and responded to within agreed timescales. Support the coordination and progression of repairs by working closely with residents, contractors, surveyors and the wider Property Services team, while identifying and escalating service failures or delays. Identify recurring issues, customer concerns and opportunities for service improvement, providing feedback to management and contributing to improvements in the resident experience. Support vulnerable residents and ensure safeguarding, welfare and emergency concerns are identified and escalated appropriately, while maintaining confidentiality and professionalism. Provide support and administrative cover for Damp & Mould cases, ensuring reports are accurately recorded and referred to the appropriate team, and assist with complaints, service improvements and performance reporting. Build strong working relationships with residents, colleagues, contractors and internal teams, providing additional support to the wider Property Services function when required. About You We are looking for an experienced customer service or contact centre professional who is ready to take the next step in their career and provide day-to-day leadership to a small team. You will ideally have: Strong experience in a contact centre or high-volume customer service environment, with excellent telephone and communication skills. Experience within social housing, housing repairs, property services or a similar environment is highly desirable, with a good understanding of the customer journey. Previous experience supervising, mentoring or supporting customer service colleagues, with the confidence to provide guidance, feedback and day-to-day direction. Experience working to KPIs, SLAs and customer satisfaction targets, with the ability to monitor performance and identify opportunities for improvement. Experience handling complex, challenging or escalated customer enquiries, with a calm, professional and empathetic approach. Strong organisational and time-management skills, with the ability to prioritise workloads, manage competing demands and support others in a busy environment. Strong IT and CRM/customer management system experience, with excellent attention to detail and accurate record keeping. The confidence to make decisions, use initiative and take ownership of customer issues, together with a proactive approach to problem-solving and service improvement. * The ability to build strong working relationships with residents, colleagues, contractors and internal teams while maintaining a consistently high standard of customer service. Why Join? This is an excellent opportunity for an experienced Contact Centre Officer or Senior Customer Service professional to take on a hands-on senior position within a leading community housing provider. You will have responsibility for supporting a small team while remaining actively involved in frontline customer service. This is a key role in ensuring residents receive a consistent, responsive and high-quality service. If you are an experienced customer service professional who enjoys supporting others, solving problems and taking ownership, we would love to hear from you. Apply now to find out more about this Senior Contact Centre Officer opportunity

Our client Brent Council is looking for a Part-time Child Protection Advisor or IRO to join their team. Job Purpose: To contribute to the provision of an effective child protection service by chairing multi-agency Child Protection conferences. To provide expert safeguarding advice and consultation to the department and outside agencies. To quality assure multi-agency service delivery and support and challenge practice in the best interest of our most vulnerable children and young people. To identify and promote areas of good practice and contribute to practice improvementPrincipal Accountabilities and Responsibilities: To chair Child Protection Conferences using Signs of Safety methodology. Drive the use of Signs of Safety across the multi-agency partnership. To provide expert advice and consultation on all child protection matters to Service Managers, Team Managers and Social Workers in the department and members of outside agencies. To chair or attend sub-committees, undertaking delegated tasks providing routine and ad hoc reports and providing information and analysis of current research and practise development. Drive good practice around CSE including chairing CSE Strategy meetings and complex strategy meetings. Ensure the LADO role is embedded across the partnership including promoting the LADO role and ensuring learning from LADO issues leads to practice improvements Contributing to the overall effectiveness of services to children and young people. Develop areas of safeguarding practice expertise and delivering training and workshops to promote these areas. Chair strategy meetings and complex strategy meetings where appropriate. CYP representative to multi-agency forums such as MAPPA, MARAC and VAWG. To provide training both within the Division and the LSCB network. To develop and drive practice across CYP and the partnership in key practice areas. To develop and implement new and innovative methods of safeguarding children and embed them into all services for children and young people. To carry out Local Authority Designated Officer functions. To deputise for the Safeguarding Manager when required.Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit

Senior Extra Care Officer Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

West London | Hybrid Working (2 Days Office / 3 Days Home) £18.37 PAYE (£24.37 Umbrella) 36 Hours per Week Initial 6-Month Temporary Assignment Adecco are currently recruiting for an experienced Customer Relations Officer (Complaints) to join a busy public sector organisation in West London. This role sits within a dedicated Customer Relations team and focuses on handling complex complaints and enquiries relating to Adult Social Care, Children's Services and Corporate Complaints. We are particularly interested in hearing from candidates who have previously worked within local government, housing, social care, customer relations, complaints management or Ombudsman-related environments. Key Responsibilities Managing a caseload of statutory and corporate complaints. Identifying and progressing Children's Statutory, Adult Social Care and Corporate Complaints. Liaising with service managers and departments to gather information and investigate cases. Drafting high-quality, professional complaint responses. Ensuring complaints are handled within statutory timescales and organisational procedures. Supporting the resolution of sensitive and complex cases involving vulnerable residents. Handling customer enquiries via telephone, email and written correspondence. Maintaining accurate records and ensuring GDPR compliance. Supporting service improvement through complaint analysis and feedback. About You To be successful, you will have: Experience handling complaints within a local authority, social care setting, housing association, NHS, public sector or regulated environment. Excellent written communication skills with the ability to produce professional responses and reports. Knowledge of complaints procedures and case management processes. Experience working with sensitive or vulnerable customers. Strong organisational skills and the ability to manage competing priorities. A high level of attention to detail. Confidence communicating with stakeholders at all levels. Desirable Experience Adult Social Care complaints. Children's Services statutory complaints. Ombudsman investigations or complaint escalation processes. Customer Relations or Complaints Team experience within a local authority. Safeguarding awareness. FOI, EIR or GDPR request handling. What's on Offer? Hybrid working arrangement (2 days office-based, 3 days remote). Supportive and collaborative team environment. Opportunity to gain experience within a large public sector organisation. Immediate start available. 36-hour working week. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Contact Centre Officer Location: South London Working Pattern: Hybrid Salary: 30,000 - 33,000 Contract: Permanent About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Contact Centre Officer to join their Property Services team. We are looking for a confident, customer-focused individual with strong telephone and customer service experience who can thrive in a fast-paced, frontline environment. You will act as a first point of contact for residents, handling a high volume of enquiries, triaging repairs, accurately logging information and ensuring residents receive a professional, responsive and reliable service. The successful candidate will be proactive, organised and solution-focused, with the ability to remain calm when dealing with challenging situations and take ownership of enquiries through to resolution. Key Responsibilities Act as the first point of contact for residents across telephone, email and other communication channels. Handle high volumes of customer enquiries while maintaining a professional and empathetic approach. Accurately record customer contacts, enquiries and repairs on the relevant systems. Triage repairs and ensure enquiries are directed to the appropriate service area. Provide residents with clear advice regarding repairs, responsibilities, timescales and next steps. Resolve enquiries at first point of contact wherever possible. Coordinate appointments between residents, contractors and surveyors. Monitor outstanding repairs and follow up with contractors where required. Keep residents informed of repair progress, delays, appointment changes and expected completion dates. Manage shared inboxes and ensure enquiries are responded to within agreed timescales. Identify and escalate complex cases, complaints, safeguarding concerns and service failures appropriately. Provide support to vulnerable residents and ensure welfare or emergency concerns are escalated promptly. Support the wider Property Services team with administration and customer enquiries. Provide administrative support for Damp & Mould cases, including logging reports and ensuring they are referred to the appropriate team. Maintain accurate records and contribute to performance monitoring and service improvement. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: Strong telephone and contact centre experience, including handling high volumes of calls. Experience within social housing, housing repairs, property services or a similar environment is highly desirable. Excellent communication and interpersonal skills. Experience dealing with customers, residents or tenants and understanding the customer journey. Experience working to SLAs and KPIs. Strong organisational and time-management skills. The ability to prioritise your workload and manage multiple enquiries at the same time. Experience dealing with challenging conversations calmly and empathetically. Strong attention to detail and accurate record keeping. Good IT skills and experience using CRM, housing or customer management systems. The ability to work independently, use your own initiative and take ownership of customer enquiries. * A proactive, solution-focused approach with a genuine commitment to delivering excellent customer service. Why Join? This is an excellent opportunity to join a leading community housing provider in an important frontline role where you will make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and internal teams, helping to ensure enquiries and repairs are dealt with efficiently and residents receive clear and consistent communication throughout their journey. If you are confident on the phone, customer-focused, organised and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to find out more about this Contact Centre Officer opportunity

LADO Opportunities Are you an experienced Local Authority Designated Officer (LADO) looking for your next interim assignment? We are seeing a significant increase in demand for experienced LADO professionals across London and the South East, with a number of local authorities actively recruiting for both short-term and longer-term contracts. Whether you are: Coming to the end of your current contract Currently available for work Considering your next opportunity Interested in hearing about the marketWe would love to speak with you. What We're Looking For Experienced LADO professionals with a strong understanding of safeguarding procedures Social Work England registered practitioners (where applicable) Experience managing allegations against professionals, volunteers and those working with children Strong multi-agency working and decision-making skills Knowledge of relevant legislation, statutory guidance and safeguarding frameworks Current Market Multiple opportunities across London and the South East Competitive day rates available Hybrid and office-based roles Immediate and upcoming contract opportunitiesIf you're not actively looking but would like to understand current market conditions, rates, and upcoming opportunities, please get in touch for a confidential discussion. Equally, if you know an experienced LADO professional who may be considering a move, referrals are always welcome. For more information on current LADO opportunities or to discuss your career plans, please contact Gemma at Caritas Recruitment - g.bridgman @ (url removed) / (phone number removed) Caritas Recruitment is acting as an Employment Business in relation to this vacancy

Housing Support Officer - Mobile Position (North London) Location: LB Brent and various sites across North London Rate: £12.71 /hour PAYE | £16.88 hour Umbrella Hours: 40 hours per week Contract: Temp to Perm Must be a driver Are you an experienced Housing Support Officer with strong interpersonal skills and the ability to handle complex tenant needs? We are currently recruiting for a full-time mobile Housing Support Officer to support vulnerable tenants across housing sites in North London. 🔑 Key Responsibilities: Deliver tailored, person-centred support to residents living in temporary or supported accommodation Carry out regular property visits, welfare checks, and tenancy sustainment interventions Help residents access services for employment, benefits, mental health, and social support De-escalate challenging situations and manage behavioural concerns with professionalism and empathy Accurately record casework and support plans Liaise with other teams including maintenance, mental health, and safeguarding professionals ✅ Requirements: Previous experience in would be beneficial housing support, supported housing, or homelessness services A valid driver's licence and access to a vehicle Strong written and verbal communication Comfortable working independently in a mobile role Resilient, confident, and emotionally intelligent 📩 To apply, please send your CV or call (phone number removed) to speak with a recruiter today. 🔁 Referrals are welcome - if you know someone who fits this profile, feel free to share

Housing Officer | Housing Association - South East London (Hybrid Working) - £29.38 per hour - 3-6 Month Contract We're recruiting for a Housing Officer to join a leading Housing Association in South East London. You'll be responsible for delivering high-quality tenancy and neighbourhood management services across a designated patch, ensuring residents receive excellent support and customer service. Key responsibilities: Managing tenancy and estate issues Handling ASB, nuisance and safeguarding cases Conducting estate inspections Managing voids, viewings and tenancy sign-ups Working closely with local authorities and partner agencies- Housing, customer service or tenancy management experience required- Strong communication and case management skills - Knowledge of social housing and housing legislation desirable Interested? Get in touch for more information or to discuss the opportunity Muhammad Uthmaan Ali(phone number removed) (url removed) The Oyster Partnership Ltd. is an equal opportunities employer and welcomes applications from all candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. Proof of eligibility will be requested before any offer is confirmed. By applying, you consent to processing your personal data in accordance with UK GDPR and our Privacy Policy, for the purposes of this recruitment process only. Your data will be held securely and not shared with third parties without consent

School HR Officer Location: Croydon, South London (across 3 School Trust sites) Salary: £32,000 - £38,000 per annum (dependent on experience) Contract: Permanent, Full Time Start Date: September 2026 About the Role We are seeking an experienced and proactive HR Officer to join our growing School Trust in Croydon. Supporting three schools across South London, you will play a key role in delivering a high-quality HR service to school leaders, managers and staff across all sites. This is an exciting opportunity for an HR professional with previous school-based HR experience who understands the unique challenges of working within the education sector. You will be responsible for supporting the full employee lifecycle, ensuring statutory compliance, maintaining accurate HR records and providing advice on HR policies and procedures. The successful candidate will work closely with Headteachers, Senior Leaders and the Central Trust Team to ensure HR processes are delivered effectively and in line with current employment legislation, safeguarding requirements and Trust policies. Key Responsibilities Provide HR support to three schools within the Trust. Manage the full recruitment process from advertisement through to onboarding. Process safer recruitment checks, including DBS, references, right-to-work and pre-employment compliance. Maintain the Single Central Record and ensure safeguarding compliance. Support employee relations matters including absence management, disciplinary, grievance and capability procedures. Produce contracts, offer letters and variations to employment documentation. Maintain HR systems and personnel records, ensuring data accuracy and GDPR compliance. Monitor staff absence and produce HR reports for senior leaders. Support payroll administration and liaise with payroll providers. Assist with performance management and appraisal processes. Provide guidance to managers on HR policies, procedures and employment legislation. Support staff wellbeing initiatives and employee engagement activities. Ensure all HR activities comply with Trust policies, safeguarding requirements and employment law.Essential Requirements YOU MUST HAVE: ✅ Previous School HR experience within a school, academy, MAT (Multi Academy Trust) or educational setting. ✅ Strong understanding of: Safer Recruitment Single Central Record requirements DBS processes KCSIE guidance Employment legislation and HR best practice✅ Experience managing recruitment campaigns and employee lifecycle administration. ✅ Excellent organisational and administrative skills. ✅ Strong interpersonal and communication skills with the ability to build relationships across multiple schools. ✅ Experience using HR and payroll systems. ✅ Ability to manage a varied workload and work independently across multiple sites. ✅ A commitment to safeguarding and promoting the welfare of children and young people. Desirable CIPD Level 3 or Level 5 qualification. Experience working within a Multi Academy Trust. Knowledge of education sector terms and conditions. Experience supporting employee relations cases. Experience using SIMS, Arbor or educational HR systems.What We Offer Opportunity to work across a successful and growing School Trust. Supportive and collaborative working environment. Professional development and training opportunities. Local Government Pension Scheme (where applicable). Employee Assistance Programme. Generous annual leave entitlement. Opportunities for career progression within the Trust.Safeguarding Statement This School Trust is committed to safeguarding and promoting the welfare of children and young people. All appointments will be subject to enhanced DBS clearance, satisfactory references, medical clearance and other pre-employment checks in line with Keeping Children Safe in Education guidance. How to Apply If you have proven school-based HR experience and are looking to join a thriving Trust supporting three schools across Croydon, we would love to hear from you. Start Date: September 2026 Please note: Applications from candidates without previous school HR experience will not be considered

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Join Assist Security Group -recent winner of four OSPA awards including Outstanding Security Company. We offer a professional working environment, structured training and real support for our officers, with clear pathways for development within the business. Location: Croydon Hours: Bench (Ad Hoc) Salary: £14.80 per hour Hospital Security can be physically touch, mentally challenging and extremely rewarding! Position Overview: Are you ready to join our hospital security team? Assist Security Group is seeking experienced security professionals with exceptional customer service skills and a background in fast paced environments, ideally, within NHS Hospitals. As a Security Officer, you will receive comprehensive training to handle various situations, including conflict management and physical intervention. Responsibilities & Duties: Collaborate with the in-house security management team, following instructions from Hospital Security Managers. Manage queues, entrances, lobbies, wards, and car parks around the hospital premises. Provide assistance to the public, offering directions and information about the hospital and local area. Maintain a safe environment for patients, staff, and contractors, ensuring a visible and vigilant security presence. Offer support to NHS staff and respond promptly to any incidents or emergencies. Utilize conflict management skills to de-escalate situations and minimize the need for physical intervention. Maintain effective communication via twoway radios and accurately report activities and incidents. Requirements: Valid Door Supervisor licence. Right to Work in the UK. 5-year employment/educational history. Able to work in a fast paced, challenging environment. Able to keep cool under pressure. Proficiency in using two-way radios. Excellent written and verbal communication skills. Professional appearance and demeanor. Preferred (but not essential) Requirements: Previous experience in NHS environments. Security experience with conflict management. Additional training in Emergency First Aid, ACT, Safeguarding, Fire Marshall, Manual Handling, Conflict Management. Benefits: London Living Wage Onsite training provided * Perkbox Benefits Hospital Security can be physically touch, mentally challenging and extremely rewarding! Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required

Document Controller – Resident Liaison Officer Reports to: Contract Manager Office location: London Project locations: London and Southeast Salary: £30,000 – £40,000 DOE Working Hours: Monday – Friday (8:00 am – 4:30 pm) The A S Ramsay Group are award winning building contractors based in London and the Southeast. Our primary point of company culture is to ensure our staff focus on having a ‘service first’ approach, being approachable, honest and clear with our clients. We strive to be at the very top of our industry in terms of quality control, development of staff, and customer service. Our work focus is: • Restoration: external mansion block repair schemes and internal common part refurbishment., • Cladding remediation: design and build contracts replacing combustible cladding to residential high-rise buildings., • Fire compartmentation: certified fire door installation, repair and maintenance, as well as compartmentation schemes and installation of fire detection and suppression systems. We are seeking an experienced and highly organised Document Controller / Resident Liaison Officer to join our team. This is a varied position combining construction document control, project administration and resident liaison. The successful candidate will play an important role in ensuring that project information is accurately recorded, maintained and readily accessible throughout the lifecycle of each project, while providing a professional and approachable point of contact for residents and clients. You will work closely with the Senior Project Manager, Contract Managers, site teams and wider Delivery Team to ensure project documentation is complete, current and correctly filed, while supporting the effective communication and coordination of works with residents and building occupants. The ideal candidate will have previous experience in construction document control and/or resident liaison, ideally within occupied residential refurbishment, façade remediation, fire safety or similar construction projects. Key Responsibilities Document Control & Project Administration • Set up and maintain project folders and document structures on Microsoft SharePoint at the commencement of each project., • Manage project documentation throughout the project lifecycle, ensuring information is correctly named, filed, maintained and easily accessible., • Maintain accurate registers for drawings, specifications, reports, correspondence, technical information and other key project documentation., • Ensure the latest versions of drawings and project information are available to the relevant members of the project and site teams., • Maintain effective document revision control and ensure superseded documentation is appropriately archived., • Monitor project documentation to ensure required records are being produced and retained by the Delivery Team., • Produce a weekly Quality Assurance / Document Control Checklist, highlighting outstanding or missing project information and escalating this to the appropriate Project Manager where necessary., • Work proactively with Project Managers, Site Managers and the wider Delivery Team to obtain outstanding project documentation., • Maintain records of significant project correspondence and ensure relevant emails and communications are appropriately retained within the project file., • Assist Project Managers with issuing and recording project correspondence., • Support the administration of project meetings, including preparing information, recording actions and maintaining associated documentation where required. Resident Liaison • Act as a professional and approachable first point of contact for residents and building occupants affected by our works., • Develop positive relationships with residents and ensure communication reflects A S Ramsay's service-first approach., • Produce and distribute resident communications, including letters, notices, newsletters and project updates., • Communicate upcoming works, access requirements, programme information and potential disruption clearly and professionally., • Liaise with residents to arrange access to individual properties for surveys, inspections and construction works., • Maintain accurate records of appointments, access arrangements and resident communications., • Maintain a Resident Liaison Log, ensuring enquiries, concerns, complaints and actions are accurately recorded and followed through to resolution., • Work closely with Project and Site Managers to ensure resident enquiries are responded to promptly and accurately., • Escalate complaints, safeguarding concerns or sensitive resident matters to the appropriate manager when required., • Attend resident meetings, consultations and project meetings where required., • Assist with communicating changes to programmes or works that may impact residents. Benefits • Competitive salary dependent on experience., • Company pension., • 23 days annual leave + bank holidays., • Private Healthcare Insurance BUPA after probation period, • Ongoing training and professional development., • Opportunity to work on prestigious fire safety and refurbishment projects., • Supportive, growing team with opportunities for progression. A.S. Ramsay is proud to promote diversity, equality, and inclusion across our business. We are committed to creating a respectful and supportive environment where everyone feels valued, has equal opportunities, and can reach their full potential.

Income Collection Officer Location : London Salary : £32,700 Would you like to join Hyde as an Income Services Officer? The Income Services Officer, is key to supporting the prevention and recovery of rent arrears and other debts while helping customers sustain their homes through practical advice, early intervention and effective case management. This role involves home visits to support our residents. What you'll be doing • Manage rent arrears and other debts across multiple tenure types, including current and former customers • Take ownership of customer accounts, working proactively to prevent arrears and reduce debt • Deliver a high-quality, customer-focused service through phone and digital channels • Support customers with money management, rent prioritisation and access to welfare benefits • Process payments, refunds and account requests in line with policies and procedures • Maintain accurate income and case management records, including clear action notes • Work collaboratively with the wider Income team and internal colleagues to support service delivery • Prepare legal documentation, attend court and support eviction processes where required • Help customers access additional financial support, including local authority and charitable funding • Follow safeguarding procedures, escalating concerns and making referrals as appropriate About you You'll bring experience in income collection, rent arrears or customer account management, alongside a supportive and resilient approach when working with customers in challenging circumstances. • Experience in income services, rent arrears, collections or a similar customer-focused role • Understanding of housing income, welfare benefits and affordability assessments • Experience managing customer accounts and complex casework • Knowledge of legal processes relating to rent arrears and possession (or willingness to learn) • Strong communication skills with the ability to handle sensitive conversations professionally Why join us? We own and manage 125,000 homes and are driven by a strong social purpose—creating safe, affordable homes and thriving communities. You'll be part of a committed Income Services team, where your work will directly support customers to sustain their tenancies while protecting Hyde's income and services. Benefits • Excellent pension • Generous holiday allowance • Life assurance • Flexible benefits platform • Career development & learning support • Volunteering days • Hybrid working Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified. TPBN1_UKTJ

Umbrella Are you passionate about safeguarding and developing a confident, skilled workforce that delivers better outcomes for children, young people, families, and adults? We are recruiting for a Training and Development Officer to lead the development, delivery, and evaluation of multi-agency sa

We are brave, we are ambitious, we are honest, and we are Citizen! With over fifty years of experience, we have grown to become one of the UK's leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Our Hereford & Worcester Neighbourhood's team manage around 4,000 customer homes within Herefordshire, Worcestershire, Gloucestershire and Warwickshire. Role: Neighbourhood Officer Salary: £37,595 Position: Permanent Full time Position, 37 hours per week Location: Hereford & Worcester / Hybrid working As Neighbourhood Officer, you will be responsible for the tenancy management of a patch within a geographical area. The team is very friendly and welcoming and works well together. The team support each other with workloads and arrange joint visits on request. The team are very supportive with new members of staff and will often arrange on the job training, shadowing of colleagues and patch visits. In housing you can make a real difference, the role of Neighbourhood Officer will involve: Overseeing tenancy management and estate issues. Dealing with Anti-Social behaviour from minor reports to serious cases and actively be involved in multi - agency work to resolve issues. Dealing with sensitive safeguarding matters Carrying our regular block and estate inspections. Involvement in the management of new build properties for all tenancy management issues. Conducting tenancy reviews for all properties within the allocated patch Reviewing service charges and depreciation As Neighbourhood Officer, we need you to have: Ability to carry out interviews to discuss sensitive customer issues Excellent I.T Skills Ability to develop successful professional relationships with partners to achieve positive outcomes Willingness and ability to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service Ability to adapt positively to change, be resilient to challenges, obstacles, and handling conflict Highly self-motivated, able to act with integrity and show drive and enthusiasm Current driving licence and access to a car We would be excited if you have: Experience working with a Social Housing Provider or similar customer facing role Ability to be innovative and look for ways to improve customer experience What We Offer: Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Benefits: Annual Leave: Annual leave starts at 26 days per year plus bank holidays Annual leave purchase scheme - option to buy up to an additional 5 days per year Enhanced family leave (maternity, paternity and adoption) Organisational sick pay Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match Competitive Salary: We offer a competitive compensation package. Health and Wellness: Comprehensive health insurance and wellness programs. Work-Life Balance: Flexible working hours and generous leave policies. Employee Development: Access to training programs and career development resources. Company Culture: We will be an employer of choice and invest in our people To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the well being of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in Housing. This post is subject to a Basic DBS check (Disclosure and Barring Service). Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. TPBN1_UKTJ

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. More about your role You will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective and efficient tenancy and estate management service to our customers. With support from the Community Safety Team you will ensure that customers meet their contractual obligations and that neighbourhoods are as safe, clean and attractive as possible. An important aspect of your role will be carrying out tenancy reviews and property inspections, working with your team to create neighbourhood and continuous improvement plans that ensure estate standards are upheld, and budgets adhered to within a customer-focused framework. Reporting into the Area Manager, you will work as part of an established team to manage our neighbourhoods. The essential criteria for this is listed below: Social housing experience in a Housing Officer role or similar. Tenancy Management/ Tenancy Sustainability experience. For more information, please download our job profile available on our website.? This role is based in and around our communities with home working also included. More about you We need you to have excellent communication skills ensuring a polite and courteous manner, this is paramount to this role you won't be sat behind a desk or phone; you will be working closely with our customers and external agencies. Therefore, you should be?able to demonstrate the ability to create and maintain effective working relationships. You should have experience working within a similar tenancy and estates management role and have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions. You will need to demonstrate tenacity, resilience and attention to detail, as well a commercial approach to what you do, using your initiative and is eager to contribute towards making positive changes. Therefore, you should be able to evidence where you have introduced or contributed to service delivery improvements. You will need to be a positive motivator with the ability to support others deliver an effective service, whilst maintaining your own motivation levels working autonomously. We're looking for someone with strong verbal and written communication skills, capable of managing a busy workload with confidence. You'll be adept at prioritising tasks, multi-tasking effectively, and meeting deadlines while delivering high-quality outcomes. A basic DBS check is mandatory for this role. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package up to 35 days annual leave with the option to buy or sell leave Cashback plan for healthcare costs up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

Tenancy Sustainment Officer Location : Birmingham Salary : £27,475.50 per annum Job title: Tenancy Sustainment Officer A fulfilling and exciting opportunity available for a Tenancy Sustainment Officer to join our Association. The Tenancy Sustainment Officer will be based in our offices in Birmingham . Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. Purpose of the role To provide advice and assist service users to manage and sustain their tenancy in accordance with its terms enabling them to live independently. You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos. Please see the job description for more information. Adullam offers the following benefits: Salary £27,475.50 per annum dependent on experience for 37.5 hours per week, Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees) Training and career advancement Discounted Goods and services Group Personal Pension Plan Access to Thrive app Access to Medicash Access to Blue Light Card Life Assurance (4x Basic annual salary from the start of employment) Multidimensional wellbeing programmes and family-friendly policies for staff Refer a friend policy We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships. TPBN1_UKTJ

Academics is working with amazing SEN schools in Huddersfield seeking a dedicated and compassionate Inclusion Officer to join their supportive team. About the Role As the Inclusion Officer , you will play a central role in promoting inclusion, wellbeing, and equal opportunities across the school. You'll work closely with staff, students, and families to remove barriers to learning, ensuring that every young person can achieve their full potential in a nurturing environment. Key Responsibilities of an Inclusion Officers: Support students with a range of special educational needs, including social, emotional, and behavioural difficulties. Develop and implement individual support and inclusion plans. Build positive relationships with students, parents, and external professionals. Promote positive behaviour and emotional regulation strategies throughout the school. Monitor student progress, attendance, and engagement, providing regular updates to senior leaders. Work collaboratively with teaching and pastoral teams to create an inclusive learning culture. What are we looking for in a Inclusion Officer? Experience working with children or young people with SEN, preferably within an educational setting. Strong understanding of inclusion, safeguarding, and equality in education. Excellent communication, empathy, and problem-solving skills. Resilient, patient, and passionate about supporting young people. Ability to work effectively as part of a multidisciplinary team. Why Join Academics as an Inclusion Officer? A dedicated consultant supporting you throughout your placement. Competitive pay rates and access to ongoing professional development. Opportunities to make a genuine impact in a highly rewarding SEN environment. A supportive network that values your contribution and career growth. If you live in Huddersfield or surrounding areas and you're an enthusiastic and caring professional ready to support SEN learners- we'd love to hear from you TODAY ! If this role as an Inclusion Officer is not quiet for you but want to explore other oppurtunites in Huddersfield please do get in touch! We'd love to hear from you Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy. TPBN1_UKTJ

Job Title: Welfare Officer Location: Crowborough Salary : £28,000-£35,000 Hours: 48 hours per week (mix of day and night shifts, 12-hour shifts) Contract Type : Fixed Term Contract 12 months Purpose of the Role: The Welfare Officer is responsible for delivering direct advice and safeguarding support to service users on site. The site provides safe, temporary accommodation for all service users. Managing an assigned caseload, the Welfare Officer conducts room checks, maintains accurate records, updates relevant systems, and follows company procedures at all times. Key Responsibilities: Manage a caseload of Service Users within the Initial Accommodation estate. Provide guidance and signposting to essential services, including doctors, shops, and support agencies. Conduct regular visits, report incidents, absconders, and any Service User concerns. Ensure timely Move on of Service Users before the final payment date. Arrange initial transport for Service Users to accommodation or relocation as needed. Maintain health and safety standards for Service Users at all times. Perform regular welfare checks on Service Users and accommodation sites. Manage a property portfolio, ensuring proper maintenance of Initial Accommodation properties and hotels. Conduct monthly inspections, report defects, and arrange repairs/replacements in line with inventory procedures. Recommend relocations or property terminations to optimise portfolio and void management. Required Skills: Experience as a Welfare Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required due to the location of the site. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate must undergo a DBS check and Counter Terrorism Clearance (CTC) as part of the roles requirements. Please contact Kerrie Collett on 07778 403485 to learn more, or submit your application today. TPBN1_UKTJ

Homelessness Triage Officer ?? Hybrid / Flexible Working ?? 6-Month Temporary Contract ? 37 Hours per Week ?? Housing Services | Housing, Revenues & Customer Services Make a Difference to People Facing Housing Crisis We are seeking a compassionate and proactive Homelessness Triage Officer to join our Housing Services team on an initial 6-month contract to support increased service demand. This is an excellent opportunity for someone with strong customer service, assessment and problem-solving skills to play a vital role in preventing homelessness and supporting vulnerable residents. As the first point of contact for customers seeking housing advice, you will help individuals access the right support at the earliest possible stage. The Role Working within a busy Homelessness Service, you will focus on customer enquiries, triage, referrals and homelessness prevention activities rather than managing an ongoing caseload. Key responsibilities include: Acting as the first point of contact for customers seeking housing and homelessness advice. Assessing housing circumstances and eligibility for homelessness assistance. Responding to telephone, email and online enquiries in a professional and empathetic manner. Providing advice and information to support homelessness prevention and early intervention. Carrying out initial housing assessments and identifying appropriate support options. Creating homelessness applications and maintaining accurate customer records. Referring customers to relevant internal teams and external partner organisations. Signposting customers to housing, welfare and support services. Ensuring safeguarding concerns are identified and referred appropriately. Maintaining accurate case notes and updating case management systems. Supporting the wider Homelessness Team in managing customer demand efficiently. About You We're looking for someone who is passionate about helping people and can remain calm and effective when dealing with challenging situations. You will have: Excellent communication and listening skills. Strong problem-solving, negotiation and mediation abilities. A customer-focused approach and the ability to build rapport with a wide range of individuals. Experience providing advice, guidance or support to members of the public. Good organisational skills and the ability to manage competing priorities. Strong IT skills, including Microsoft Word, Excel and Outlook. The ability to work independently and collaboratively as part of a team. Resilience and adaptability in a fast-paced environment. GCSE-level education or equivalent. A good command of spoken and written English. Working Arrangements Monday to Friday during core service hours (08:45 to 17:15). Flexible, hybrid and remote working arrangements available by agreement. 37 hours per week. Why Apply? This is a fantastic opportunity to contribute to a service dedicated to preventing homelessness and supporting residents during some of the most challenging periods of their lives. You'll join a supportive team and play a key role in delivering positive outcomes for customers across the community. Apply today with your CV to be considered for this rewarding interim opportunity. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. TPBN1_UKTJ

Nightstop Network Officer We are seeking a confident relationship-builder to strengthen a national network of services preventing homelessness among young people. Join a purpose-driven team where your creativity, confidence and passion for young people will directly prevent homelessness and create lasting change in communities. Position: Nightstop Network Officer Salary: £32,606 to £36,106 per annum Location: National, with applications welcomed from London, Manchester and the North East Hours: Full-time, 37.5 hours per week Contract: Permanent Closing date: 26 August 2026 Regular travel across the UK and occasional evening work will be required. About the role Nightstop and Supported Lodgings services provide safe accommodation for young people facing homelessness. As Nightstop Network Officer, you will help ensure these services operate effectively, meet quality standards and continue to grow. Working with internal teams and partner organisations across the UK, you will provide expert guidance, oversee accreditation and compliance, deliver training and use data to improve services and outcomes. Key responsibilities include: Acting as a national point of contact for Nightstop and Supported Lodgings enquiries Supporting services to achieve and maintain accreditation and quality standards Developing partnerships that help grow the Nightstop network Building relationships with frontline teams, senior managers and external stakeholders Designing and delivering training, resources, network forums and events Collecting, analysing and evaluating national performance data Producing reports and service improvement action plans Advising network staff on safeguarding concerns Recruiting, supervising and motivating volunteers Supporting fundraising reports with statistics, information and case studies Helping to coordinate the annual Nightstop conference Maintaining accurate safeguarding, health and safety and incident records About you You will be a skilled relationship-builder with experience of stakeholder management, training delivery and service quality improvement. You will also bring: A strong understanding of youth homelessness Experience of developing and influencing partnerships Confidence communicating with frontline staff and senior leaders Experience designing and facilitating training, forums or conferences Knowledge of volunteer management and good practice Experience implementing quality assessment or accreditation frameworks The ability to analyse data and present findings clearly Strong written communication and report-writing skills An understanding of safeguarding and professional boundaries A commitment to equality, diversity and inclusion Willingness to travel regularly throughout the UK About the organisation The organisation is a national charity working to prevent homelessness and provide accommodation and support for marginalised young people. Its services help thousands of young people each year to find safety, stability and opportunities for a more positive future. Benefits include 26 days' annual leave, increasing with service, flexible working options where suitable, tailored training, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme, cash health plan and a range of discounts. The charity is committed to safer, fair and inclusive recruitment. An appropriate DBS check will be undertaken where required, and a criminal record will not automatically prevent appointment. Other roles you may have experience of could include: Network Officer, Service Development Officer, Partnerships Officer, Quality Assurance Officer, Accreditation Officer, Programme Officer, Service Improvement Officer, Network Coordinator, Volunteer Development Officer or Homelessness Project Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People. #INDNFP TPBN1_UKTJ

Project Manager These are exciting times for the charity, and we have an excellent opportunity for a Project Manager with experience of successful delivery in systems implementations to join the busy Business Strategy & Programmes Team Position: Project Manager Location: East Devon/Hybrid (site attendance currently estimated to be one day per week) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £44,886 per annum Contract: 2-year fixed term contract starting as soon as possible Closing Date: Monday 7 September 2026 Please note this role may close earlier than advertised so apply as soon as possible. Interview Date: Via Microsoft Teams on Tuesday 15 and Wednesday 16 September. About the Role As Project Manager, you will oversee and lead the planning, communication, implementation and delivery of projects of significant strategic benefit to the charity, involving operational teams and management at all levels. These projects sit within a global Technology Transformation Programme of work reporting to the Senior PM. Your principal duties and responsibilities will include: Taking an active part in designing, adapting and delivering plans necessary to meet the aims and objectives of each project. Leading in implementation management and monitoring/evaluation of delivered projects through relevant phases of an end-to-end project lifecycle. Managing, escalating and communicating project progress and issues to senior management in relevant project/programme meetings. Providing Project Management expertise to Project sponsor(s) and Senior Project Manager to ensure projects are delivered on time, to quality and within agreed budget for achievement of benefits realisation. Active management of related risk, issue, decision, action and benefits tracking tools to regularly report on progress and areas of escalation. Working closely with the Change Manager and wider project team to ensure stakeholders have sufficient engagement and support opportunities to enable adoption success. Actively encouraging the generation of new ideas and opportunities across the organisation, gathering lessons learned, to improve structures, processes and adoption of different ways of working. About You You will have: Holder of a recognised formal project management qualification (APM/Prince2/PMD Pro or equivalent). Proven success in the management and delivery of multiple complex, concurrent projects in a busy environment with varying priorities, budgets and time frames. Evidence of delivering successful system implementation projects through a typical project lifecycle, ideally with experience of organisation wide ERP implementations Highly developed written and verbal communication skills. Demonstrable experience of establishing, building and maintaining successful stakeholder relationships. Able to lead and motivate project teams. Demonstrable evidence of creating and implementing new processes. A good understanding of the principles of good change management associated with large scale system implementations. Benefits include: Competitive pension. Life assurance - 2 x annual salary 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Life assurance. Subsidised restaurant and shop. About the Organisation Join one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Project Manager, Project Lead, Project Officer, Project Deputy Manager, Lead Project Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP TPBN1_UKTJ

Care to Join Us? Do you have a passion for supporting students to achieve their full potential? Are you an organised and proactive individual who can build positive relationships with young people, parents, and staff? We are seeking a dedicated Attendance Officer to join our Student Services team at Southampton College. This is an excellent opportunity to play a key role in promoting student attendance, punctuality, wellbeing, and success across the College. This role is full time (37 hours per week) on a 40-week term-time contract. As an Attendance Officer, you will monitor and support student attendance across the College, with a particular focus on students who may be vulnerable or at risk of disengagement. You will work closely with teaching staff, safeguarding teams, students, and parents/guardians to improve attendance and ensure appropriate support is in place. Duties Monitoring student attendance and punctuality using College systems. Processing and recording student absences and notifying relevant staff. Contacting students, parents, and guardians regarding attendance concerns. Supporting teaching teams to follow up with persistent non-attendees. Managing daily absence text communications and responding to related queries. Producing attendance reports and highlighting concerns to relevant teams. Maintaining accurate student records and updating attendance information in line with College policies. Supporting student sign-out procedures and ensuring appropriate permissions are obtained. Working collaboratively with safeguarding, wellbeing, and academic teams to support student engagement and achievement. Ideal Candidate We are looking for someone who: Has excellent administrative and organisational skills. Communicates confidently and professionally with a range of stakeholders. Can handle sensitive information with discretion and confidentiality. Has strong attention to detail and accurate data entry skills. Is able to work independently while contributing positively to a wider team. Has a commitment to safeguarding, equality, diversity, and inclusion. Is passionate about supporting students and improving outcomes. Previous experience within education, attendance monitoring, student services, customer service, or administration would be advantageous. TPBN1_UKTJ

We are currently recruiting for a Neighbourhood Officer on a temp to perm basis to support housing and community services across the Coventry area, with occasional travel to Worcester and Birmingham as required. This is an excellent opportunity for an experienced housing professional who is passionate about delivering high-quality neighbourhood management services and building strong community relationships. Location Primarily based in Coventry, with occasional travel across Worcester and Birmingham. Key Responsibilities of a Neighbourhood Officer: Managing a designated neighbourhood patch Delivering effective tenancy and estate management services Responding to anti-social behaviour and tenancy breaches Carrying out estate inspections and property visits Supporting residents with tenancy-related queries and issues Working collaboratively with internal teams and external agencies Ensuring communities are safe, clean, and well maintained Handling safeguarding concerns and supporting vulnerable tenants Maintaining accurate case records and ensuring compliance with housing policies Requirements of a Neighbourhood Officer: Previous experience within a Neighbourhood Officer, Housing Officer, or Tenancy Management role Strong knowledge of housing and tenancy management practices Excellent communication and customer service skills Ability to manage a varied caseload independently Full UK driving licence and access to a vehicle Flexible approach to travel and hybrid working Whats on Offer: Flexible hybrid working arrangements Temp to perm basis Opportunity to work within a supportive housing team Varied and rewarding community-focused role Competitive temporary hourly/day rate depending on experience If this Neighbourhood Officer role is of interest, please apply or contact TPBN1_UKTJ

Shared Lives Coordinator Kingsteignton, Devon Shared Lives South West is an award-winning charity that provides long-term and short break care and support services throughout Devon, Cornwall, and Somerset. Were now looking for a passionate individual to join us as a Shared Lives Coordinator on a part-time, permanent basis, working 30 hours per week. Your days worked must include Wednesday, Thursday, and Friday. Summary As a Shared Lives Coordinator, you will recruit, assess and match Shared Lives Carers with people seeking care and support, helping to deliver high-quality, well-supported arrangements that promote independence and wellbeing. Working collaboratively with carers, supported individuals, families and partner organisations, you will build positive, person-centred relationships, ensuring every arrangement is safe, effective and reflects the values of the Shared Lives scheme. You will bring experience of working with people who have care and support needs, alongside strong communication skills and a compassionate, organised approach to supporting both carers and individuals. What Youll Get From Us • Salary of £31,303.76 per annum (pro rata) - 25 days of annual leave pro rata (rising to 27 days with service) - Pension scheme - Life assurance - Additional day off to mark your birthday - Wellbeing Hour (one hour per week) - Paid dependant and Carer leave - Volunteer days (two per year) - 24/7 access to GP telephone service - Accident and Injury Insurance - Mindful Employer Support - Option to buy additional annual leave - Cycle to Work Scheme - Blue Light Card Eligibility A Bit More About the Role In this varied and rewarding role, you will work closely with Shared Lives Carers throughout their journey, from undertaking comprehensive assessments and supporting the approval process through to helping establish successful, long-term arrangements. Supporting the matching and introductory process, you will manage a caseload of Shared Lives Carers, providing ongoing guidance through regular contact and home visits while responding appropriately to any issues that arise, including complex situations and safeguarding concerns. Additionally, you will: • Carry out annual reviews of Shared Lives Carers and support plans - Maintain accurate records using electronic and paper-based systems - Support training events, local meetings and consultation opportunities for carers and supported individuals - Liaise with funding and benefits teams regarding the financial aspects of the service - Promote the Shared Lives service through home visits, presentations, networking and community engagement Who Are We Looking For? To be considered as a Shared Lives Coordinator, you will need: • At least two years experience working within a regulated care or commissioning environment - Knowledge and experience of person-centred approaches when working with people who receive support - Sound knowledge of legislation, policy and practice relevant to adults with care and support needs (e.g. Care Quality Commission, Safeguarding Adults, Mental Capacity Act) - An understanding or experience of the Shared Lives model - Knowledge of local authority social care processes - A qualification at Level 3 or above in Health and Social Care (or equivalent) - GCSEs at Grade C/Level 4 or above in Maths and English, or equivalent - A full, valid driving licence and the ability to travel according to the needs of the role Please note, appointment is subject to a satisfactory Enhanced DBS check and pre-employment checks. The closing date for this role is 7th September 2026. Interviews are to be held on 22nd September 2026. Other organisations may call this role Support Service Coordinator, Care Services Coordinator, Support Worker Coordinator, or Support Officer. About Shared Lives South West Shared Lives South West recruits, trains, and supports carers who offer accommodation in their own homes to people with care and support needs. This enables them to share in family life, develop skills, and maintain their independence. We are rated Outstanding by the Care Quality Commission, take pride in providing top-quality care and support, and have a history of successful delivery, achieving Shared Lives awards, and clear values and mission. So, if youre ready to step into a meaningful role as a Shared Lives Coordinator, supporting people throughout the South West, select the apply button today. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. TPBN1_UKTJ