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  • General Manager
    General Manager
    1 month ago
    £30000–£40000 yearly
    Full-time
    London

    General Manager – The Wooden Cross, Crouch End We are looking for an experienced, hands-on General Manager to lead the team, drive standards, build sales and help shape the next phase of The Wooden Cross. This is a great opportunity for someone who understands proper pubs, knows how to run a tight operation, and can bring energy, structure and personality to a venue with real potential. The Role As General Manager, you will be responsible for the day-to-day running of The Wooden Cross. You will lead the team, manage service standards, control costs, grow sales and help create a welcoming pub that becomes a key part of the local community. The ideal candidate will be confident running a busy wet-led pub, have strong cellar and stock control experience, and be comfortable managing sport, events, social media, staff development and local marketing. Key Responsibilities Operations • Oversee the daily operation of the pub., • Maintain high standards of service, cleanliness and presentation., • Ensure the pub is opened, closed and run safely and professionally., • Manage tills, and daily reporting., • Keep all compliance, licensing, health and safety, fire safety and food safety standards up to date., • Take ownership of the cellar, beer quality and stock management. Team Management • Recruit, train, manage and motivate the bar team., • Build a positive and professional working culture., • Create and manage rotas in line with wage targets., • Hold staff accountable for standards, service and performance., • Support supervisors and develop future leaders within the team. Sales & Events • Help grow weekly turnover through local marketing, events and community engagement., • Promote sports fixtures, pub events, DJ nights, quizzes, live entertainment and seasonal campaigns., • Work with the business owner to develop the pub’s identity, drinks range and customer offer., • Build relationships with local residents, clubs, groups and businesses., • Help manage and grow the pub’s social media presence. Financial Control • Work to agreed sales, wage and GP targets., • Control stock, wastage and ordering., • Complete regular stocktakes and investigate variances., • Manage supplier deliveries and invoices., • Focus on driving profit while maintaining value and quality for customers. Customer Experience • Create a warm, friendly and consistent customer experience., • Deal professionally with complaints, feedback and difficult situations., • Build regular trade and make the pub feel like a proper local., • Lead by example on the floor during key trading sessions. What We’re Looking For The successful candidate will have: • Previous experience as a General Manager, Assistant Manager or strong Deputy Manager in a pub or bar environment., • Strong wet-led pub experience., • Good knowledge of draught beer, cellar management and stock control., • Experience managing teams, rotas and wage costs., • Confidence with licensing, compliance and health and safety., • A hands-on leadership style., • Strong communication skills., • Good commercial awareness., • The ability to bring ideas, energy and structure to the business., • Experience with sports pubs, events, DJs or community pubs would be an advantage. The Right Person You will be organised, reliable and commercially minded, but also personable and present on the floor. We want someone who can take ownership of the venue, build a strong team and help turn The Wooden Cross into one of Crouch End’s best local pubs. This role would suit someone who wants more than just a management job — someone who wants to be part of building something properly. Salary & Benefits • Competitive salary, depending on experience., • Performance-related bonus structure to be discussed., • Opportunity to shape the relaunch and future direction of the pub., • Support from an experienced independent pub operator., • Scope to grow with the business as the company develops. How to Apply Please send your CV and a short message explaining why you would be a good fit for The Wooden Cross.

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  • Office Manager
    Office Manager
    1 month ago
    £31000–£35000 yearly
    Full-time
    London

    Duties and Responsibilities: · Manage day-to-day office operations, ensuring efficiency and effectiveness. · Generate leads through networking, cold calling, attending industry events, and leveraging social media. · Schedule and assign cleaning duties to staff members. · Conduct regular inspections of the premises to ensure cleanliness and adherence to health and safety standards. · Provide ongoing training and support to existing staff to improve efficiency and effectiveness. · Coordinate with IT support for troubleshooting and maintenance of office technology. · Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels. · Order cleaning supplies and equipment as needed, while adhering to budget constraints. · Develop and manage the cleaning department budget, ensuring cost-effective operations. · Conduct risk assessments and implement safety protocols to minimize hazards. · Handle any complaints or issues related to cleaning services promptly and professionally. · Maintain records of cleaning schedules, staff performance, and inventory usage. · Implement quality control measures to ensure high standards of cleanliness are maintained. · Gather feedback from staff and management to improve cleaning services. Skill/experience/qualifications: · Ability to lead and motivate a team effectively. · Strong attention to detail to ensure high standards of cleanliness are maintained. · Ability to prioritize tasks and manage time effectively. · Proficiency in using cleaning equipment and understanding cleaning chemicals and their proper usage. · Familiarity with the cleaning industry, including best practices, equipment, and product.

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  • JUNIOR SOUS CHEF
    JUNIOR SOUS CHEF
    2 months ago
    Full-time
    London

    🇮🇹 JUNIOR SOUS CHEF – Cucina Italiana Autentica Solo per veri professionisti della cucina italiana. We are looking for a Junior Sous Chef who truly understands and respects authentic Italian cuisine. This is not an entry-level role. We are only considering experienced professionals ready to step up or already working at Junior Sous level. 👨‍🍳 Who We Are A busy, quality-driven Italian restaurant using the finest Italian ingredients. Everything is freshly prepared in house – pasta fresca fatta a mano, dough prepared daily, sauces made from scratch. No shortcuts. No compromises. 🔎 Who We Are Looking For ONLY apply if you meet the following criteria: Minimum 5 years’ experience in a similar Italian restaurant Currently a Senior Chef de Partie ready to step up OR already a Junior Sous Chef Strong, proven knowledge of: Fresh pasta production (pasta fresca) – essential Pizza & dough fermentation Traditional Italian sauces and techniques Either Italian OR must have solid experience working in authentic Italian kitchens Passionate about cooking – la cucina è una vocazione, non solo un lavoro Punctual, reliable, organised Able to lead a section and support the Head Chef Calm under pressure, with strong service skills If you have never worked in a proper Italian kitchen, this role is not suitable. ⏰ Working Hours We believe in work-life balance. Kitchen start time: 10:00 AM Last kitchen order: 21:30 PM No early starts. No late-night finishes. 🔥 The Role As Junior Sous Chef you will: Support the Head Chef in daily operations Oversee pasta and pizza sections Maintain high standards of quality and consistency Train and guide junior staff Ensure mise en place is always at the highest level Respect recipes and traditions 💚 What We Offer Professional and respectful working environment Stable hours Opportunity to grow within the business Work with top-quality Italian ingredients Be part of a team that truly cares about food If you live and breathe Italian cuisine… If you understand that Cacio e Pepe is technique, not cream… If you know that fresh pasta requires touch, feeling and experience… Then we would love to hear from you. 📩 Please apply with CV and a short introduction about your experience in Italian cuisine. Solo candidati con esperienza comprovata saranno presi in considerazione.

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  • Bartender / Barista (F&B Assistant)
    Bartender / Barista (F&B Assistant)
    2 months ago
    £13 hourly
    Full-time
    London

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

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  • Team Member
    Team Member
    2 months ago
    £12.71–£13.5 hourly
    Full-time
    London

    Real hours. Real food. AM & PM shifts but never finish past 11pm. Location Fitzrovia - 2 min walk from Goodge Street, 4 min walk from Warren Street. 5 min walk from Euston Square. WHAT WE CAN OFFER • £13.50 / hour once passed training tests (1-4 weeks dependant on how fast you learn) £13.00 / hour before, • Guaranteed weekly hours — no zero-hours nonsense., • Free meals on shift — actual good healthy food, • Clear progression — Supervisor / Assistant Manager within reach if you want it., • Central London location — Warren Street/Goodge Street / Euston, • Part time and Full time WHAT THIS ISN'T • Not a late-night job. Latest finish is 11pm, most nights earlier., • AM shifts also, • Not a zero-hours gig. Your weekly hours are locked in., • Not a dead end. Real promotion route, signed off by the Store Manager. We are a premium health food brand in Central London. We're hiring people who want a proper hospitality job as part of a happy team — without the chaos, the midnight finishes, or the unpredictable rotas. We are busy Monday to Thursday then things for the rest of the week are more chill. This is a busy place where time flys. If you're looking for consistent shifts, a clear finish time, and a path that actually leads somewhere — read on. Team Member Plus Already have hospitality experience? This is the step up, we have a Aces in places strategy to bring out your best skills — running the protein section, owning the finish, and being the person who knows the menu inside out, being the customer service ace to bossing delivery drivers about. What you'll actually be doing We work a counter service (think subway style), we greet customers build their health box and move onto the next with a smile. Then comes the evening shift where the business really wakes up, if you want quiet and relaxed this is not it, we thrive on the busy but fun environment. We do a lot of delivery's on Deliveroo uber etc, we have a special section for that where you can demonstrate your skills from pure speed and energy to attention to detail checking bags, tickets etc. We aim to bring out the best of your skills. Your tasks are build up from Run the protein section — Presentation on every plate.Serve the salads - Portion the right weight of salad and present well Own the finish — dressings, garnishes, the final check before it goes out.Pack deliveries properly — Uber Eats and Deliveroo orders that actually look good when they arrive.Know the menu — recommend sides, explain what things are, handle the questions.Production - of grab and go items and saladsJuice and smoothie station - Mix up some healthy drinksHelp new starters — show people the ropes the way you were shown them. Ideally this is you • You've done hospitality before — you know the pace, you know a busy rush., • You take pride in your work — a messy dish makes you wince, not shrug., • You're solid with customers — friendly, clear and confident, • You show up for your teammates — on time, ready, consistent., • If you want to grow — this isn't the end of the road, it's the next step. Who it's not for • Anyone expecting to stand around and not do much, • Anyone not really wanting to integrate into a team but just do their own thing WHAT WE CAN OFFER • £13.50 / hour once passed training tests (1-4 weeks dependant on how fast you learn) £13.00 / hour before, • Guaranteed weekly hours — no zero-hours nonsense., • Free meals on shift — actual good healthy food, • Clear progression — Supervisor / Assistant Manager within reach if you want it., • Central London location — Warren Street/Goodge Street / Euston, • Part time and Full time WHAT THIS ISN'T • Not a late-night job. Latest finish is 11pm, most nights earlier., • AM shifts also, • Not a zero-hours gig. Your weekly hours are locked in., • Not a dead end. Real promotion route, signed off by the Store Manager. How things move from here. In store interview- Trial shift- Start

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  • Luxury Sales Associate - Cigar Shop
    Luxury Sales Associate - Cigar Shop
    2 months ago
    £30000–£32000 yearly
    Full-time
    London

    Job Summary We are seeking a polished and enthusiastic Luxury Sales Assistant to join our prestigious cigar shop in West London. The ideal candidate will possess excellent communication skills and a passion for delivering exceptional customer service. This role involves engaging with diverse clientele, promoting our premium products, and creating a welcoming shopping environment. The successful applicant will be organised, proactive, and adept at upselling to maximise sales opportunities while maintaining the highest standards of professionalism and product knowledge. Responsibilities • Greet customers warmly and provide personalised assistance with their selections of cigars and accessories, • Offer expert advice on product features, flavours, and pairing options to enhance customer experience, • Manage social media accounts by creating engaging content to promote the shop’s offerings and events, • Utilise strong communication skills to build rapport with clients and foster repeat business, • Upsell complementary products and exclusive items to maximise sales potential, • Maintain organised merchandising displays that reflect the shop’s luxury branding standards, • Handle transactions accurately using the point-of-sale system, ensuring proper cash handling and record keeping, • Assist in stock management, including inventory checks and replenishment of display items, • Manage phone enquiries professionally, providing information about products and services Experience • Previous experience in luxury retail or high-end customer service environments is preferred., • Knowledge or interest in Cigars is essential, • Proven social media management skills to effectively promote the shop’s brand online, • Strong organisational skills with attention to detail in merchandising and stock control, • Excellent communication skills, including phone etiquette and active listening capabilities, • Ability to perform basic maths accurately for transactions and stock management purposes, • Effective time management skills to prioritise tasks during busy periods, • Experience in upselling techniques to enhance sales performance This role offers an exciting opportunity to be part of a distinguished retail environment where professionalism, product expertise, and exceptional service are valued above all.

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  • Sous chef
    Sous chef
    2 months ago
    £13–£15 hourly
    Full-time
    London

    We are seeking a talented and passionate Sous Chef to join our dynamic kitchen team with Marketman experience The ideal candidate will play a crucial role in assisting and managing kitchen operations, ensuring the highest standards of food quality and safety. This position is perfect for an individual who thrives in a fast-paced environment and is eager to contribute to a collaborative culinary team. Duties Assist in menu planning, food preparation, and presentation. Supervise kitchen staff, providing guidance and support to ensure efficient workflow. Ensure compliance with food safety regulations and maintain high standards of hygiene. Oversee food production processes,ensuring consistency and quality in every dish. Manage inventory levels and assist with ordering supplies as needed. Train new kitchen staff on proper cooking techniques and safety protocols. Experience: Proven experience as a chef within a busy breakfast environment is essential. Strong leadership skills with the ability to manage and motivate a team effectively. In-depth knowledge of food safety practices and regulations. Experience in food preparation techniques and kitchen management. Excellent communication skills, both verbal and written, to liaise effectively with team members. If you are ready to take your career to the next level as a Sous Chef, we would love to hear from you! Job Types: Full-time, Permanent Additional pay: Performance bonus Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift Monday to Friday Night shift Overtime Weekend availability Work Location: In person Reference ID: punctual & reliable , attention to detail, presentable, ability to multitask and perform well under pressure, able to adapt quickly, honest and hardworking

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  • Sous Chef
    Sous Chef
    2 months ago
    Full-time
    Kingston upon Thames

    As a Sous Chef in a Brazilian kitchen, you will play a vital role in assisting the Executive Chef in managing the culinary operations of a restaurant. You will contribute to creating traditional dishes, ensuring their authenticity and maintaining the highest taste, presentation, and quality standards. Responsibilities: Assist the Executive Chef in overseeing all aspects of the kitchen, including food preparation, cooking, and presentation, to maintain the authenticity and quality of Brazilian dishes. Collaborate with the Executive Chef in developing menus that showcase considering customer preferences and dietary restrictions. Supervise and guide the kitchen staff, including cooks, line chefs, and kitchen assistants, providing training, motivation, and support to ensure the smooth operation of the kitchen. Ensure that all dishes are prepared and cooked according to authentic executive chef recipes, paying attention to traditional cooking techniques, ingredient selection, and flavour profiles. Monitor food inventory levels, order ingredients, and ensure proper storage and rotation of ingredients. Maintain cleanliness and hygiene in the kitchen, adhere to strict food safety and sanitation standards, and ensure that all staff follow proper hygiene practices. Collaborate with the Executive Chef in managing kitchen costs, including monitoring ingredient costs, minimizing waste, and optimizing kitchen operations to achieve financial targets.

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  • Experienced Server
    Experienced Server
    2 months ago
    £13–£15 hourly
    Full-time
    London

    We are seeking a dynamic and experienced Waiter/Waitress to join our vibrant dining team. In this role, you will be the face of our establishment, delivering exceptional service that creates memorable guest experiences. Your energetic approach and attention to detail will ensure guests feel welcomed, valued, and satisfied from the moment they walk through the door. This position offers an exciting opportunity to showcase your food industry expertise in a lively, fast-paced environment dedicated to fine dining and outstanding hospitality. Responsibilities • Greet guests warmly and assist them with seating arrangements, providing a welcoming atmosphere from the start., • Deliver food and drinks promptly while maintaining high standards of presentation and quality., • Upsell menu items and specials confidently to enhance guest satisfaction and increase sales., • Maintain thorough knowledge of menu offerings, including food preparation details, wine pairings, and dietary accommodations., • Ensure food safety and sanitation standards are consistently met through proper handling, serving, and cleaning procedures., • Manage guest relations by addressing questions or concerns professionally, fostering a positive dining experience., • Assist with bussing tables, resetting stations efficiently, and supporting kitchen staff when needed to ensure smooth operations during busy hours., • Utilize OpenTable for reservations management and coordinate with host/hostess staff to optimize seating flow., • Handle cash transactions accurately and perform basic math calculations for billing purposes. Qualifications • Required 3 years experience as a Waiter/Waitress in a restaurant setting, preferably with fine dining or brunch experience., • Exceptional customer service skills with a friendly, energetic demeanor., • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail., • Excellent time management skills to ensure timely service during peak hours., • Familiarity with food safety protocols, sanitation standards, and proper food handling techniques., • Previous experience with food industry tools like OpenTable for reservations management is a plus., • Basic math skills for accurate cash handling and billing procedures., • Knowledge of culinary processes or kitchen experience is advantageous but not required., • Strong communication skills and the ability to build rapport with guests and team members alike. Join our team if you’re passionate about delivering outstanding guest experiences in a lively setting! We value energetic individuals who thrive on teamwork, uphold high standards of hospitality, and are eager to grow their career in the food service industry.

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  • Kitchen Crew Lead - IMMEDIATE START
    Kitchen Crew Lead - IMMEDIATE START
    2 months ago
    £13–£16 hourly
    Full-time
    Beckenham

    Sweet Jerk is all about good food, good vibes, and real Caribbean flavour. We serve tasty, feel-good food fast — not fancy, just proper flavour done right. We’ve been open in Beckenham for just over a year and we’re growing fast — with big plans to open more sites. This is your chance to join a team that’s building something special and help shape how our kitchens run. The Role We’re looking for a Kitchen Crew Lead — someone who’s worked in a busy kitchen and knows how to run a smooth shift. If you’ve led or trained others in places like Nando’s, Wingstop, Five Guys, or McDonald’s, this will feel familiar. You’ll be the one keeping the kitchen organised, supporting your crew, and making sure every meal hits Sweet Jerk standards. You’ll also help new starters learn the ropes, keep on top of prep, and make sure the kitchen always runs clean, safe, and smooth. Key Responsibilities • Lead and motivate the back-of-house team to deliver high-quality, consistent food at speed., • Manage prep levels, ticket times, and service flow for smooth, efficient operation., • Train and develop team members to follow Sweet Jerk standards in quality, safety, and presentation., • Oversee daily stock checks, par levels, and deliveries, keeping waste low and efficiency high., • Ensure food-safety, SFBB logs, and hygiene standards are met at all times., • Support rota planning, shift cover, and clear communication with the front-of-house team., • Jump on the line when needed — lead by example and bring positive energy to every shift. What We’re Looking For ✅ 2 + years’ experience in a fast-paced kitchen.✅ 1 + year in a supervisory or management role (e.g. Kitchen Crew Lead, BOH Supervisor, Shift Leader, Assistant Manager).✅ Strong organisational skills and the ability to stay calm under pressure.✅ A natural motivator who builds positive team culture.✅ Flexibility to work evenings and weekends.✅ A passion for Caribbean food, culture, and customer experience. Why You’ll Love Working at Sweet Jerk ⭐ We’re building a brand from the ground up — you’ll help shape it.⭐ Big opportunities for growth as we open more restaurants.⭐ Supportive, family-style team culture (we call our team Jerk Stars).⭐ Great food, great people, and plenty of good vibes.⭐ Free staff meals and training provided. How to Apply If you’re a natural leader who loves a fast-paced kitchen and wants to help grow something fresh, we’d love to hear from you.Apply now with your CV and a short message telling us why you’d be a great fit for Sweet Jerk Job Type: Full-time Application question(s): • What experience do you have with Caribbean cuisine, and if none, what interests you in working with it?, • Are you available to work evenings and weekends? Experience: Kitchen management: 1 year (preferred)

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