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Imagine being the first smile a guest sees after a long journey, the reassuring voice that helps them feel at home, and the person who turns a good stay into a memorable one. As a Front Office Team Member, you'll be at the heart of the guest experience, creating a warm welcome from the moment guests arrive. Whether you're checking guests in, answering questions, sharing local recommendations or helping to resolve a query, you'll deliver service that is friendly, efficient and genuinely memorable. No two days are the same. Every shift brings new faces, new stories and new opportunities to make a positive difference. One moment you'll be helping a guest celebrate a special occasion, the next you'll be supporting a colleague or solving a problem to ensure someone's stay runs smoothly. We're looking for someone who enjoys meeting new people, thrives in a fast-paced environment and takes pride in delivering exceptional hospitality. In return, you'll be part of a supportive team where every interaction matters and where you play an important role in creating experiences that guests remember long after they've checked out. What You Will Do In This Splendid Role: As the first point of contact, you’ll play a key role in shaping our guests’ stay, offering a warm welcome and support that turn good visits into great ones. Here’s what you’ll be doing: • Using your approachable personality to build great connections with guests., • Demonstrating your confidence in handling check-ins, bookings and guest requests., • You’ll bring great communication skills and love sharing your local know-how to help guests make the most of their stay., • You will be part of a great team, always happy to help wherever needed. What Makes You Splendid: We live by our values – and we’d love you to bring them to life every day: • Open - You’re friendly and welcoming, helping guests feel right at home., • Nimble – You adapt quickly, handling whatever the day brings with ease., • Brilliant - You take pride in the little touches that make a big difference., • Honest - You’re reliable and trustworthy, building confidence through your actions. Show up with your spark and care for others, and we’ll provide the tools for you to thrive Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. The Duke of York Haggerston is a fantastic, newly refurbished and trendy gastro pub based on the outskirts of Dalston. Serving the best gastro food this pub is one of Londons best kept secrets. Number 33 is well known for their wonderful outdoor area, fantastic service, craft beers, premium wines and fresh and seasonal menu. Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience? What's it all about: • Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality, • Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards, • Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience, • Able to deal with customer queries quickly and professionally, • Always willing to learn new skills and explore opportunities, be approachable and encourage ideas, • Able to support the Management team to deliver set goals, • Able to promote and market the venue, private hire spaces and events as appropriate to our customers What's in it for me: • Competitive rate per hour + tronc, • Be part of a brand new opening, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get discounts across all our pubs, bars and restaurants, • Team trips, regular incentives and socials – a fun, family atmosphere, • Employee Assistance Programme (EAP) to support you across those tough times, • Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme, • Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants, • End-of-Year Annual Staff Party & Prize draws! Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

Imagine leading a team that creates memorable dining experiences for every guest. Whether it's a busy breakfast service, a relaxed evening meal or a special event, you'll help set the tone by ensuring exceptional service, supporting your colleagues and keeping operations running smoothly. As a Food & Beverage Team Leader, you'll play a key role in the day-to-day operation of our Food & Beverage outlets, providing hands-on support and maintaining a visible presence on the floor to ensure guests receive outstanding service at all times. You'll lead by example, motivating and guiding the team while ensuring service standards, presentation and guest satisfaction remain consistently high. Working closely with the Food & Beverage Assistant Manager and Food & Beverage Manager, you'll support team training and development, help implement operational procedures and contribute to creating a positive, high-performing team culture. We're looking for someone who brings energy, leadership and a passion for hospitality, with the confidence to make decisions, solve problems and inspire others to deliver exceptional guest experiences every day. What You Will Do In This Splendid Role: When working as a Food & Beverage Team Leader you will be the person in charge for the guest journey during our guest’s time in F&B outlets. Here’s what you will be expected to do: • Demonstrate a thorough understanding of all menu items provided and identifying opportunities for up-selling and promoting when appropriate, • To always maintain the highest standards of service and quality, leading by example., • Liaise with all team members and the kitchen to ensure swift and efficient food and drink service to the tables., • Encourage team commitment and spirit, motivate team members and ensure the team receive adequate briefings., • Demonstrate the highest guest focus & ensure individual guest requirements are understood & met by yourself and the team, • Contribute ideas/suggestions to improve standards & procedures to enable service excellence What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - If you’re someone who enjoys solving problems quickly and creatively, you’ll fit right in., • Brilliant - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve., • Honest - If you’re someone who leads with integrity and communicates openly, you’ll thrive here. We take pride in our work and believe that enjoying the journey is just as important as the destination. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – Peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Job Ref: 13426 Branch: Apex Temple Court Hotel - London Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive salary plus excellent company benefits & perks Contract type: Permanent Hours: Full Time Shift pattern: 8 - 4.30PM Hours per week: 40 Posted date: 06/08/2026 Closing date: 17/09/2026 Why Join Apex Hotels ? You'll be welcomed into Apex Hotels with genuine warmth as you join us as an Assistant Head Housekeeper in London Temple Court. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview: As Assistant Head Housekeeper you will support the Head Housekeeper and Housekeeping Team to deliver amazing brand standards and immaculate guest facilities. You will have the drive and determination to really succeed and make a difference. With proven leadership and people management skills, you will have a passion for delivering very high standards of cleanliness. Additionally excellent communication and attention to detail will be required. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share. Main Responsibilities: As Assistant Head Housekeeper you will assist in controlling and managing the Housekeeping department. Your responsibilities will include: • Ensuring that the team maintains the highest standards of cleanliness within guest bedroom and bathroom facilities and within public areas., • You will guide the team to ensure that company brand standards of quality and cleanliness are maintained at all times., • Respond to audits that are completed by the company to ensure continual improvement is achieved., • Assist the manager in controlling the housekeeping budget, in relation to occupancy, departmental expenses and staff rota's., • Ensuring the linen room is operated effectively., • Managing the department in the absence of the Head Housekeeper. About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have: • Ability to demonstrate a customer focused attitude and have a flexible approach towards your duties and responsibilities., • You have the initiative to work alone whilst also having the ability to contribute to your team., • Previous experience of working in a Housekeeping department at a supervisory level; preferably within a 4 or 5 star operation. You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If this is you,click apply, we look forward to hearing from you. About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

This job will be taking place at Spitalfields Market, please do not apply if you will not be able to work onsite Crafted Solid Perfumes is a unique UK-based brand, offering a selection of long-lasting, skin-nourishing solid perfumes. We're expanding our team and are looking for two passionate Sales Advisors to work at our pop-up at Spitalfields. Role and Responsibilities: As a Sales Rep, your role will be to engage with customers, describe our products, and make sales. We're looking for confident individuals who are comfortable approaching people, and who can deliver excellent customer service. Key Responsibilities: • Approaching and interacting with customers, • Demonstrating and explaining our products, • Making sales and meeting sales targets, • Providing excellent customer service Skills and Experience: • Previous sales experience preferred, • Excellent communication and customer service skills, • Comfortable approaching and talking to people, • Passionate about our brand and products Compensation: Thepositionoffers£12perhourfora7.5-hourshift(+1-hourlunchbreaknotincluded),soyou'llwork6-7.5hoursperday.Additionally,you'llearna10%commissionforeachproductyousellafterreachingdailytarget. If you have a passion for sales and are interested in joining our exciting brand, we'd love to hear from you! Apply today and become part of the Crafted Solid Perfumes team. Please let me know if any changes or additions are needed.

Are you passionate about delivering exceptional hospitality experiences? Do you thrive in a dynamic, fast-paced environment? If so, we have an exciting opportunity for you to join our highly successful team at Charlotte Street Hotel, part of the renowned Firmdale Hotels family. At Firmdale Hotels, we pride ourselves on providing unparalleled guest experiences across our collection of distinctive boutique hotels. Nestled in the heart of London, Charlotte Street Hotel embodies the epitome of chic sophistication, offering a vibrant atmosphere and impeccable service to our discerning guests. As a Cocktail Waiter, you'll be an integral part of our team, delivering outstanding service to our guests with a focus on precision and flair. Responsibilities: • Taking orders and serving a diverse range of beverages, from artisanal cocktails to specialty coffees, with finesse and enthusiasm., • Managing multiple tables efficiently in a bustling environment, ensuring each guest receives personalized attention and service., • Collaborating closely with colleagues to maintain seamless operations and uphold our high standards of hospitality., • Demonstrating a keen eye for detail to ensure accuracy in orders and presentation, enhancing the overall guest experience., • Exemplifying a passion for mixology and beverage knowledge, engaging guests with recommendations and expert insights. What you Need: • A genuine passion for hospitality and a commitment to working collaboratively within a dynamic team environment., • While previous experience in a similar role is desirable, we welcome individuals with a keen willingness to learn and grow in their hospitality career., • Exceptional customer service skills, with a dedication to exceeding guest expectations and creating memorable moments., • A meticulous approach to your work, with an eye for detail and a drive for excellence in all aspects of service., • Enthusiasm and energy that radiates through your interactions, creating a warm and inviting atmosphere for our guests. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Job Ref: PER1504 Branch: Tattu Soho Location: Tattu London, London (Central) Salary/Benefits: £54,400 OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 09/08/2026 Closing date: 09/09/2026 What You'll Get Up To: • Support your team during busy services to create positive energy and productive environment., • Show versatility with your skills and experience working in all sections of professional kitchens., • Show determination to deliver the best product and demonstrate commitment and passion on every shift to inspire those around you., • Demonstrate a desire to push culinary boundaries and learn new skills and techniques to deliver new and unique dishes., • Ensure the highest standards of food preparation and delivery., • Be passionate about delivering exceptional dishes using the finest ingredients whether simple or complex., • A confident communicator with your team and the wider restaurant team., • Have extensive experience working in different types of cuisines., • Have responsibility for ensuring the brigade complies with all health & safety and food safety policies and procedures., • Being alert for opportunities to improve the profitability of the department, through controlling wastage and maintaining effective control regarding GP and staff., • Show your passion for learning and developing new skills, and encouraging others to help them grow. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Tattu London has been designed with the utmost respect for superb craftsmanship and in pursuit of providing the finest experiential dining. Classic artistry is reunited with cutting edge techniques, giving way to a venue that is equally as elegant as it is elevated.

Do you love to make every guest feel special? Looking for a career where you can work your way up? Fantastic, it looks like you are our perfect waiter / waitress. We are looking for wonderful wait staff, who can always put a smile on customers faces and wait staff who love working with fresh wholesome produce. At Granger & Co we are different here's what we give our fabulous wait staff: • Exceptional Monthly incentives, • Training with our suppliers and our fantastic Training manager – offering both support and guidance, • An extra day of holiday for every year of service after two years of working with the company, • A real work-life balance – healthy minds & healthy hearts!, • English courses provided – we support everyone, • All meals are included when you are at work, which are fresh and wholesome, • 50% staff discount for you to use within all five of our excellent restaurants Experienced wait staff are what we're gunning for but we also value: • Natural talent – we want people-people, • An inspiring waiter or waitress who raises the bar in customer service, • A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our team and wanting to see them progress and succeed in our business. About Granger & Co. Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day. Our diversity and inclusion ethos We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice. We hope you are as excited as we are by this opportunity and look forward to receiving your application.

Job Ref: PER1479 Branch: Fenix Mayfair Location: Fenix London, London (West) Salary/Benefits: £60,000 OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 04/08/2026 Closing date: 15/09/2026 What You'll Get Up To: • Be a visible, energetic leader to your team creating positive energy and a productive environment., • Show your experience and capability for managing high volume operations., • Inspire your team to deliver the owners' vision, to bring a unique and immersive dining experience to our guests., • Focused on our guests experience excelling all expectations., • A charismatic and confident communicator with your management team and the wider restaurant team., • Demonstrate a desire to push boundaries, learn new skills and contribute to the business' evolution., • Demonstrate a deep-rooted understanding of our business. Use this knowledge to constantly strive for ways to improve our brand., • Keeps abreast of newest trends and innovations in the hospitality industry, • Provide the team with a platform to develop personally and professionally. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Fenix is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style

Are you ready to embark on an adventure where your dedication to security meets the epitome of hospitality? At Ham Yard Hotel, part of the renowned Firmdale Hotels group, we pride ourselves on delivering exceptional experiences. We are currently seeking a Security Officer to become a cornerstone of our team, ensuring the safety and well-being of our cherished guests and esteemed staff. We are thrilled to offer an exciting opportunity for a Security Officer/Doormen (Tuesday to Saturday 4 pm to 12 am ) to become a part of our esteemed team at the Ham Yard Hotel. In this pivotal role, you will be the first point of contact for our guests, setting the tone for their stay with your warm and engaging presence. Your role will involve ensuring each guest feels welcomed and valued from the moment they arrive. Responsibilities: • Conducting regular patrols throughout the hotel premises, remaining vigilant to identify and address any potential risks or concerns, ensuring a safe environment for all., • Providing recommendations and promoting our hotel facilities to enhance the guest experience, showcasing the exceptional amenities available., • Collaborating seamlessly with fellow team members to uphold our commitment to unparalleled service and guest satisfaction., • Embodying our values of integrity and excellence, consistently delivering exceptional customer service with a proactive and adaptable approach. What you Need: • A valid SIA License, demonstrating your commitment to maintaining high standards of security., • A solid knowledge of London, allowing you to navigate the city with ease and assist guests with local recommendations., • A flexible work ethic, capable of adapting to a 12-hour shift pattern (4 days on, 4 days off) with hours between 1pm and 1am., • Exceptional customer service skills, ensuring every interaction leaves a lasting impression of warmth and professionalism., • A collaborative spirit, ready to contribute to a cohesive team environment dedicated to excellence. What We Offer: • Competitive annual salary of £33,000 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Job Ref: PER1459 Branch: Tattu Soho Location: Tattu London, London (Central) Salary/Benefits: £18.21 Per Hour OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 24/07/2026 Closing date: 24/08/2026 What You'll Get Up To: • Support your team during busy services to create positive energy and a productive environment., • Show versatility with your skills and experience working in all sections of professional kitchens., • Ability to remain calm during pressurised services., • Demonstrate experienced knife skills and impeccable attention to detail., • Show determination to deliver the best product and demonstrate commitment and passion on every shift to inspire those around you., • Demonstrate a desire to push culinary boundaries and learn new skills and techniques to deliver new and unique dishes . Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Tattu London has been designed with the utmost respect for superb craftsmanship and in pursuit of providing the finest experiential dining. Classic artistry is reunited with cutting edge techniques, giving way to a venue that is equally as elegant as it is elevated.

Are you ready to embark on an exciting journey with one of London's most renowned boutique hotel chains? Firmdale Hotels invites you to become a vital part of our prestigious Ham Yard Hotel team as a Night Porter (6-month fixed-term contract). At Firmdale Hotels, we are not just in the business of hospitality; we are in the business of creating unforgettable experiences. With a collection of unique boutique hotels in London and New York, we pride ourselves on our commitment to exceptional service, exquisite design, and unparalleled attention to detail. Join us in shaping the future of luxury hospitality. As a Night Porter, you will be at the forefront of ensuring our guests receive nothing short of excellence, even during the twilight hours. Your primary responsibility will be overseeing the concierge desk in the absence of the wider team, ensuring seamless operations throughout the evening. Responsibilities: • Welcoming guests with warmth and professionalism, assisting with luggage, and attending to their needs promptly., • Managing incoming calls efficiently and courteously, providing accurate information and assistance as required., • Demonstrating impeccable attention to detail in all tasks, from guest check-ins to check-outs., • Proactively addressing guest requests and concerns with tact and discretion, ensuring their comfort and satisfaction throughout their stay., • Collaborating closely with your team to maintain the highest standards of service and guest satisfaction., • Operating with a high level of autonomy and confidence, while also thriving in a collaborative team environment. What you Need: • Valid UK Driving Licence Required., • A passion for delivering exceptional customer service, with a genuine desire to exceed guest expectations., • Outstanding organisational skills and the ability to multitask effectively in a dynamic, fast-paced environment., • Excellent communication skills, both verbal and written, with a keen attention to detail., • The ability to work independently with confidence, while also thriving as a valued member of a cohesive team. What We Offer: • Competitive annual salary of £ 31,500.00 plus service charge., • A structured 4-day-on, 4-day-off schedule, providing a healthy work-life balance., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commutin, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Job Ref: PER1458 Branch: Tattu Soho Location: Tattu London, London (Central) Salary/Benefits: £43,000 OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 24/07/2026 Closing date: 24/08/2026 What You'll Get Up To: • Support your team during busy services to create positive energy and a productive environment., • Work independently managing a demanding section of the kitchen., • Ability to remain calm during pressurised services., • Eye for detail with the ability to execute our dishes to the highest standard., • Show determination to deliver the best product and demonstrate commitment and passion on every shift to inspire those around you., • Demonstrate a desire to push culinary boundaries and learn new skills and techniques to deliver new and unique dishes., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Tattu London has been designed with the utmost respect for superb craftsmanship and in pursuit of providing the finest experiential dining. Classic artistry is reunited with cutting edge techniques, giving way to a venue that is equally as elegant as it is elevated.

Are you ready to embark on a journey into the heart of hospitality excellence? Firmdale Hotels, a renowned name in luxury accommodations, is calling for passionate individuals to join our dynamic team at Charlotte Street Hotel. As a Barback, you will be at the forefront of creating unforgettable experiences for our guests, all while honing your skills in a vibrant and supportive environment. Firmdale Hotels stands as a beacon of sophistication, blending timeless elegance with modern charm across our portfolio of exclusive properties. At Charlotte Street Hotel, nestled in the heart of London's vibrant Soho district, we pride ourselves on delivering unparalleled service and unforgettable experiences to every guest who walks through our doors. As a Barback, you'll be an integral part of our Food and Beverage team, supporting our bartenders in delivering seamless service to our discerning clientele. This entry-level position is perfect for individuals who are eager to kick-start their career in the hospitality industry, offering ample opportunities for growth and advancement. Whether you are a seasoned professional or just starting out, we welcome candidates with a passion for excellence and a drive to succeed. Responsibilities: • Assist bartenders in the preparation and service of beverages, ensuring timely delivery to guests., • Support the Barista function when required, preparing and serving coffee and other hot beverages to the required standards., • Maintain cleanliness and organisation across the bar and coffee preparation and service areas, ensuring all equipment, glassware, crockery and supplies are clean, organised and readily available., • Replenish bar and coffee station supplies, maintaining appropriate stock levels throughout service., • Maintain cleanliness and organisation behind the bar, replenishing supplies as needed., • Uphold our commitment to exceptional customer service, anticipating and fulfilling guest needs with warmth and professionalism., • Demonstrate a keen eye for detail, ensuring that every drink is crafted to perfection and presented with care., • Collaborate closely with colleagues to create a seamless and memorable experience for our guests, embodying the spirit of teamwork in everything you do. What you Need: • A genuine passion for hospitality and a desire to learn and grow within the industry., • Strong communication skills and the ability to thrive in a fast-paced environment., • Impeccable attention to detail, with a focus on delivering excellence in every aspect of your work., • A positive attitude and a willingness to go above and beyond to exceed guest expectations., • Previous experience in a similar role is advantageous but not essential – we're more interested in your potential and your passion for hospitality. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Job Purpose To provide a high-quality caretaking, cleaning and grounds-maintenance service for residents living on the estate. The postholder will help ensure that communal areas, estate grounds, facilities and equipment are clean, safe, secure and well maintained. The role also involves identifying and reporting repairs, supporting contractors working on the estate and maintaining positive working relationships with residents and colleagues. The duties listed below are not exhaustive. The postholder may be required to undertake other reasonable duties that support the effective and safe operation of the estate. Main Responsibilities Estate Cleaning and General Care • Ensure estate cleaning frequencies and standards are maintained as directed by the TMO / Estate Manager., • Clean and wash communal areas, including staircases, entrances and other shared spaces., • Clean communal windowsills, glass doors and other accessible communal surfaces., • Remove graffiti where appropriate and report more serious incidents to the Manager., • Carry out litter picking across estate grounds, grassed areas and shrub beds., • Sweep estate areas, pathways and other communal external spaces., • Grit pathways and other areas during icy or hazardous weather conditions., • Ensure estate roads, paths and communal areas are kept clean and free from avoidable hazards., • Undertake general internal upkeep of residential blocks. Grounds Maintenance • Maintain estate grounds to a good standard., • Cut grass and maintain lawned areas., • Tend to shrubs, hedges, flowerbeds and planted areas., • Clear leaves and other garden waste., • Keep external communal spaces tidy, safe and presentable. Repairs, Maintenance and Reporting • Identify and, where possible, address minor incidents of disrepair or breakdown., • Report repairs, damage and maintenance issues promptly to the Manager., • Take appropriate action in emergencies involving repairs or damage., • Maintain communal lighting where appropriate, including changing bulbs., • Report abandoned vehicles and illegal parking to the Manager., • Report any contractors or council operatives observed working on the estate where appropriate., • Keep appropriate records of significant incidents, including fire, burglary, flooding or other emergencies, using agreed systems such as the staff WhatsApp group. Security and Access • Lock and unlock gates and other designated estate access points., • Provide access to authorised contractors when required., • Hold and safeguard keys for communal cupboards, gates and other estate facilities., • Ensure keys are used responsibly and securely at all times. Contractor and Estate Support • Assist authorised external contractors while they are working on site when required., • Help ensure contractors are able to access relevant parts of the estate., • Report concerns relating to contractor activity to the Manager., • Remove lumber and bulky items to the designated estate lumber storage area where appropriate. Tools, Equipment and Stores • Take responsibility for estate stores, tools, plant and equipment used as part of the role., • Use equipment safely and appropriately., • Report damaged or defective equipment., • Keep storage and lock-up areas neat, tidy and free from hazardous materials. Resident and Team Working • Establish and maintain respectful and professional working relationships with residents., • Work cooperatively with colleagues as part of the estate management team., • Work independently when required., • Provide reasonable cover for colleagues when required and agreed with management., • Communicate concerns, incidents and relevant estate matters promptly to the Manager. Health, Safety and Compliance The postholder must: • Follow HLEMB’s health and safety procedures and safe working practices., • Comply with relevant COSHH requirements when handling cleaning products or other controlled substances., • Use personal protective equipment where required., • Report hazards, accidents, incidents and near misses., • Help maintain safe working and storage areas., • Follow HLEMB’s Equal Opportunities and Diversity Policy in carrying out all duties and responsibilities., • Undertake appropriate training required for the role. Person Specification Essential Criteria Applicants must demonstrate: • Ability to successfully complete an Enhanced DBS check where required before taking up the post., • Commitment to HLEMB’s Equal Opportunities and Diversity policies., • Basic numeracy and literacy skills in English., • Good verbal communication skills., • Good timekeeping, reliability and punctuality., • Physical fitness appropriate to a role involving manual work and some heavy lifting., • Previous caretaking, estate services, cleaning, grounds-maintenance or similar practical experience., • Ability to identify and report repairs and matters of disrepair., • Ability to look after estate tools, equipment and keys responsibly., • Ability and willingness to work outdoors in a range of weather conditions., • Ability to work both independently and as part of a team., • Flexibility to provide reasonable cover when required., • Willingness to undertake relevant training and develop new skills., • A professional, responsible and honest approach., • Ability to understand basic technical or operational information., • Ability to use a mobile phone for work-related communication and reporting. Desirable Criteria It would be advantageous for applicants to have: • Knowledge of health and safety requirements relevant to caretaking, cleaning or grounds maintenance., • Previous experience of working with COSHH-controlled substances., • Experience of cooperative housing, social housing, resident management or a similar community-based environment., • General IT skills., • Ability to provide brief written reports outlining issues identified and action taken. Additional Requirements This job description provides an overview of the main duties associated with the post. It is not intended to be an exhaustive list. The postholder may be required to undertake other reasonable tasks that fall within the scope of the role and are necessary for the smooth, safe and effective operation of the estate.

Location: Battersea Salary: Up to £35,000 Hours: Monday–Friday, 40 hours per week (6:30am start) We are currently recruiting for a talented Sushi Chef de Partie to join a busy and high-quality kitchen operation at a head office location in Battersea. This is an excellent opportunity for a skilled chef with a passion for sushi to work within a structured, high-volume environment. The Role As Sushi Chef de Partie, you will be part of a dedicated sushi section made up of three chefs, reporting into the senior chefs on section. You will play a key role in delivering fresh, high-quality sushi offerings in a fast-paced production setting. Key Responsibilities • Prepare and produce a wide range of sushi dishes, including sashimi and specialty rolls, • Demonstrate strong skills in cutting, filleting, and preparing fish, • Contribute to a weekly menu offering 10 different sushi options, • Support daily production of approximately 270 covers, • Prepare 2 poke bowl options, 2 special sides, as well as items such as crunchy rolls and tataki, • Maintain high standards of food safety, quality, and presentation at all times, • Work collaboratively within the sushi section and wider kitchen team Requirements • Proven experience as a Sushi Chef or Chef de Partie in a sushi-focused role, • Strong knife skills and confidence in fish preparation and filleting, • Experience producing sashimi and a variety of sushi styles is essential, • Ability to work efficiently in a high-volume environment, • A team player with a positive and flexible attitude Working Hours & Flexibility • Monday to Friday schedule, starting at 6:30am, • 40 hours per week, • Flexibility required as future working patterns may change (e.g., compressed hours Monday–Thursday while maintaining full weekly hours) What’s on Offer • Salary up to £35,000, • Structured weekday hours – no weekends, • Opportunity to be part of an expanding operation, including the potential launch of a production kitchen, • Future team growth, with plans to bring in an additional 4–5 chefs If you are a passionate sushi chef looking for a stable role with excellent work-life balance and the chance to grow within an expanding team, we’d love to hear from you.

Join our prestigious team at Firmdale Hotels and embark on an extraordinary journey of hospitality excellence. At our renowned Number Sixteen Hotel, we're seeking a dynamic individual to fill the pivotal role of Head Waiter. As a Head Waiter, you'll be at the forefront of our guests' experience, embodying our commitment to exceptional service and culinary passion. From seamlessly managing multiple tables to providing personalised recommendations, you'll thrive in our fast-paced environment where attention to detail is paramount. Responsibilities: • Engage with guests warmly, taking orders, offering expert recommendations, and ensuring timely delivery of their culinary delights., • Demonstrate finesse in processing payments and promptly fulfilling any guest requests with efficiency and flair., • Champion our commitment to excellence by maintaining impeccable standards of service and hospitality at all times., • Collaborate seamlessly with our dynamic team to uphold the reputation of our bustling restaurant as a beacon of culinary excellence., • Utilize your exceptional organizational and communication skills to orchestrate flawless dining experiences for our discerning clientele What you Need: • Ability to thrive under pressure, turning challenges into opportunities to exceed expectations., • A genuine passion for gastronomy, coupled with a keen eye for quality and presentation., • Proven experience in high-volume, fast-paced restaurant environments, where adaptability is key., • An unwavering dedication to delivering unparalleled customer service, leaving a lasting impression on every guest., • Outstanding organizational skills, ensuring smooth operations even in the busiest of services., • A collaborative spirit and excellent communication skills, essential for fostering a cohesive team environment where excellence is the standard. What We Offer: • Competitive hourly rate of £16.50 to £17.50, inclusive of service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

Job Ref: PER1549 Branch: Tattu Soho Location: Tattu London, London (Central) Salary/Benefits: £16.71 Per Hour OTE Contract type: Permanent Hours: Full Time Hours per week: 0 Posted date: 13/08/2026 Closing date: 13/09/2026 What You'll Get Up To: • Support your team during busy services to create positive energy and a productive environment., • Show versatility with your skills and experience working in all sections of professional kitchens., • Ability to remain calm during pressurised services., • Demonstrate experienced knife skills and impeccable attention to detail., • Show determination to deliver the best product and demonstrate commitment and passion on every shift to inspire those around you., • Demonstrate a desire to push culinary boundaries and learn new skills and techniques to deliver new and unique dishes . Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Tattu London has been designed with the utmost respect for superb craftsmanship and in pursuit of providing the finest experiential dining. Classic artistry is reunited with cutting edge techniques, giving way to a venue that is equally as elegant as it is elevated.

Are you ready to embark on an exciting journey with us at Charlotte Street Hotel? We're on the lookout for a dynamic and personable Luggage Porter to become an integral part of our esteemed team. At Firmdale Hotels, we pride ourselves on delivering unparalleled experiences to our guests. With a reputation for excellence in hospitality, we create vibrant and unique environments that leave a lasting impression. Joining us means becoming part of a close-knit community dedicated to providing exceptional service and fostering a welcoming atmosphere. As a Luggage Porter at Charlotte Street Hotel, you'll play a vital role in ensuring the seamless operation of our concierge desk and the overall guest experience. Working alongside our front office team, you'll embody the values of impeccable service, attention to detail, and genuine warmth. Responsibilities: • Assist guests with luggage handling, ensuring prompt and efficient service., • Collaborate closely with the concierge desk to fulfil guest requests and inquiries., • Maintain a welcoming and professional demeanour, providing assistance and guidance to guests as needed., • Uphold the highest standards of presentation and cleanliness in all guest areas., • Work collaboratively with colleagues to ensure a smooth and cohesive guest experience., • Demonstrate a proactive approach to problem-solving and guest satisfaction., • Embrace our culture of continuous improvement, contributing ideas and initiatives to enhance the guest experience. What you Need: • A genuine passion for hospitality and a dedication to delivering exceptional service., • A valid UK Driving License (manual required)., • Strong interpersonal skills and the ability to engage with guests in a friendly and professional manner., • Impeccable presentation and a warm, welcoming demeanour., • A keen eye for detail and a proactive approach to guest satisfaction., • The ability to thrive in a fast-paced, team-oriented environment., • Flexibility to work various shifts, including evenings and weekends., • Previous experience in a similar role is advantageous but not essential. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

As a Business Development Executive, your job is simple: Create opportunities. Start conversations. Generate sales. You'll be responsible for identifying businesses that could benefit from StriveAI, getting in front of decision-makers and moving them through our sales process. • Prospect. Identify businesses that need what we offer., • Outreach. Contact business owners through phone, messaging and targeted outreach., • Walk in. In London, you'll have the opportunity to approach businesses face-to-face and open doors., • Qualify. Understand their business, identify their problems and establish whether we can genuinely help., • Book demos. Turn qualified conversations into demonstrations with the sales team., • Follow up. Stay on prospects and manage your pipeline — most deals don't close after one conversation., • Close. You'll be trained on our sales process and expected to develop the confidence to close., • Track everything. Keep your leads, conversations and activity organised through our CRM and sales systems., • Hit your numbers. You'll have clear targets and expectations around activity and results. Who We're Looking For We're looking for hungry, proactive and reliable people. You don't need a perfect CV. We're interested in whether you can: • Speak confidently to business owners and decision-makers, • Start conversations with complete strangers, • Handle rejection without losing momentum, • Stay organised and follow up properly, • Work independently without being constantly chased, • Take coaching and actually implement it, • Hit targets and hold yourself accountable, • Turn up consistently and put a proper shift in, • Stay motivated when the results aren't immediate Previous B2B sales or business development experience is preferred, but not essential. CRM experience is a bonus. Attitude beats experience. We'll teach you the product. We'll teach you the process. We'll give you the systems and training. We can't teach you hunger. 100% COMMISSION-ONLY · UNCAPPED There is NO basic salary and NO guaranteed hourly pay. Your earnings are directly linked to your performance. Our AI automation packages range from £497 to £3,497, with ongoing monthly services and additional products available to sell. There is genuine earning potential here — but it requires genuine work. If you're looking for guaranteed money just for turning up, don't apply. If you're prepared to treat this like a 9–5, put the hours in, build your pipeline and get better at selling, then there's an opportunity to build something substantial. What We Give You • Full training and onboarding, • A structured sales process, • Sales systems and CRM tools, • Coaching from Sales Floor Managers, • Ongoing support and development, • Hybrid/remote working depending on location, • Uncapped commission, • Opportunity to progress into senior sales and management positions, • The chance to join StriveAI at ground level and grow with the company Experience Preferred, not essential: • 2+ years B2B sales experience, • 2+ years negotiation experience, • Previous business development experience, • CRM experience What matters more is your ability to sell, your attitude and your willingness to work. Apply Message us with: 1. Your previous sales or customer-facing experience. 2. Why commission-only appeals to you. 3. How many hours per week you can genuinely commit.

Are you ready to embark on a journey of excellence in hospitality? Firmdale Hotels invites you to become an integral part of our esteemed team as a Receptionist at our Knightsbridge Hotel, where passion meets professionalism and every guest experience is crafted with care. Firmdale Hotels is renowned for its distinctive character, unparalleled service, and commitment to creating unforgettable guest experiences. With a collection of award-winning luxury boutique hotels in prime locations across London, New York, and beyond, we pride ourselves on delivering exceptional service and maintaining the highest standards of quality and style. As a Receptionist at Knightsbridge Hotel, you will serve as the face of hospitality, embodying warmth, professionalism, and a dedication to excellence. Responsibilities: • Greeting guests with a genuine smile and providing a warm welcome upon arrival., • Efficiently managing check-ins and check-outs, ensuring a seamless and pleasant experience for our guests., • Handling guest inquiries, requests, and reservations with promptness and efficiency., • Maintaining a tidy and organised reception area, contributing to the overall ambiance of the hotel., • Collaborating closely with colleagues across departments to deliver exceptional service and exceed guest expectations., • Demonstrating a keen eye for detail and a passion for creating memorable moments for our guests., • Upholding the highest standards of presentation and professionalism, reflecting the luxury and sophistication of Knightsbridge Hotel. What you Need: • A positive attitude and a genuine passion for hospitality., • Exceptional communication and interpersonal skills, with the ability to engage guests and colleagues alike., • Strong organisational skills and attention to detail, ensuring accuracy and efficiency in all tasks., • The ability to thrive in a fast-paced environment and work effectively as part of a dynamic team., • Dedication to providing personalised service and anticipating the needs of our discerning guests., • Impeccable grooming and presentation. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on the leafy, tree-lined Beaufort Gardens, Knightsbridge Hotel is part of our Townhouse Collection, a small portfolio of design-led luxury hotels in some of London's most sought-after addresses. With 44 beautifully appointed rooms and suites, each designed with Kit Kemp's characteristic flair for colour, pattern and craft, the hotel combines an intimate atmosphere with a truly exceptional location. Nestled in the heart of one of London's most prestigious neighbourhoods, moments from Harrods and the boutiques of Sloane Street, the hotel sits at the very centre of London's luxury world. This is a place where attention to detail defines everything, and the people who work here take genuine pride in what they do. We're looking for people who bring that same care and commitment to their work, and who love creating experiences that guests never forget. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Best Boutique Hotels in London, The Times, 2026 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

Join our dynamic team at Firmdale Hotels and embark on a journey with us at the prestigious Charlotte Street Hotel. We're seeking a vibrant Reservations Agent to elevate our guest experience to new heights. If you're a confident communicator with a passion for impeccable service, this role is tailor-made for you. At Firmdale Hotels, we pride ourselves on delivering exceptional service, and as a Reservations Agent, you'll play a pivotal role in upholding our reputation. Working alongside our esteemed front office team, you'll be the first point of contact for guests, ensuring every interaction is infused with warmth and professionalism. Responsibilities: • Be the face of our hotel by providing personalised service to guests, exceeding their expectations at every touchpoint., • Master all aspects of our hotel rooms and facilities, enabling you to confidently advise guests and external agents on rates and packages., • Thrive in a collaborative environment, contributing your energy and expertise to our cohesive team., • Demonstrate meticulous attention to detail in managing reservations, ensuring accuracy and efficiency., • Engage with guests and colleagues with clarity and warmth, creating a welcoming atmosphere for all. What you Need: • Previous experience as in reservation required, • A keen willingness to collaborate and support your colleagues., • Dedication to delivering exceptional service with a smile., • Reflect our commitment to excellence through your professional appearance., • A meticulous approach to your work, ensuring nothing slips through the cracks., • Experience using Opera system, • Bring your passion for hospitality to work every day, energising those around you. What We Offer: • Hourly rate of £15.50 - £17.00 per hour inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are ready to embark on an exciting journey with Firmdale Hotels and contribute to our tradition of excellence in hospitality, we'd love to hear from you! Apply now to join our passionate team and be part of something extraordinary. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. *In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Supervisor – Qinwan Café – The Chancery Rosewood Location: Mayfair, London Job Type: Full-time Salary: from £16 per hour (depending on experience) About Qinwan Café Qinwan Café is an exciting new café concept opening within The Chancery Rosewood. The café offers a refined yet welcoming environment, serving exceptional coffee, teas, and a carefully curated selection of ice cream, patisseries, dates, and sandwiches. We are looking for an experienced and service-driven Café Supervisor to join our opening team. This role is ideal for an individual who is confident leading a team, maintaining high service standards, and ensuring smooth day-to-day café operations while delivering warm, attentive, and memorable guest experiences. Role Overview As a Café Supervisor, you will be responsible for supporting the Café Manager with the daily operation of the café and taking ownership of the shift when required. Working closely with the Café Manager, Head Waiter, and Café Servers, you will lead and support the front-of-house team, ensure service standards are consistently maintained, and respond effectively to operational and guest-related matters. The Supervisor is expected to lead by example, communicate clearly and promptly, and create a positive, professional, and well-organised working environment. Key Responsibilities Guest Experience • Deliver a consistently high standard of warm, attentive, and professional service, • Lead by example in creating a welcoming and refined guest experience, • Monitor guest satisfaction throughout the service, • Respond promptly and professionally to guest requests and concerns, • Handle guest complaints appropriately and escalate more serious matters to the Café Manager, • Build positive relationships with regular and hotel guests, • Ensure the team maintains the expected service standards at all times Shift & Service Management • Take responsibility for the smooth running of the café during assigned shifts, • Coordinate the front-of-house team and allocate tasks according to operational needs, • Monitor service flow, table management, guest waiting times, and team performance, • Ensure all food and beverages are served correctly and efficiently, • Maintain consistent service and presentation standards during busy periods, • Support the Head Waiter and Café Servers during peak service, • Ensure opening, service, and closing procedures are completed correctly, • Conduct effective shift handovers and communicate important information to management Team Leadership • Lead, motivate, and support the café team throughout each shift, • Provide clear instructions and ensure team members understand their responsibilities, • Lead by example in attitude, appearance, service, and professionalism, • Support the training and development of new and existing team members, • Provide constructive feedback and coaching when required, • Monitor team performance and address operational issues promptly, • Encourage teamwork, respect, and positive communication within the team, • Support management in maintaining a professional and positive working environment Communication • Maintain clear, professional, and timely communication with the Café Manager and management team, • Keep management informed of operational issues, guest concerns, incidents, and team matters, • Respond promptly to management instructions, questions, and requests, • Ensure important information is communicated accurately to the team, • Communicate effectively between front-of-house and back-of-house teams, • Complete clear and accurate shift handovers, • Escalate issues promptly when they are outside the Supervisor's authority or responsibility Operational Support • Support the Café Manager with the daily operation of the café, • Assist with opening and closing procedures, • Monitor cleanliness, organisation, and presentation of all service areas, • Monitor stock levels and report shortages or operational requirements, • Support effective stock rotation and minimise unnecessary wastage, • Report damaged, faulty, or unsafe equipment to management, • Ensure the café operates efficiently during busy service periods, • Support the implementation of company policies, procedures, and operational standards Cash & POS Responsibilities • Ensure POS procedures are followed correctly, • Support accurate cash and payment handling, • Monitor transactions and ensure discounts, refunds, and voids are processed correctly and in accordance with company procedures, • Report any cash discrepancies or irregularities to management promptly, • Support the team with POS-related queries and operational issues Health, Safety & Hygiene • Ensure all health, safety, food safety, and hygiene procedures are followed, • Maintain a clean, safe, and organised working environment, • Ensure team members follow relevant hygiene and safety procedures, • Report accidents, incidents, hazards, or equipment concerns immediately, • Support compliance with company policies and legal requirements, • Take appropriate action in the event of an operational or safety incident and escalate where necessary Product Knowledge • Maintain excellent knowledge of the café's food and beverage menu, • Understand key ingredients, allergens, preparation methods, and product characteristics, • Ensure the team is confident in describing menu items to guests, • Support the team in making appropriate recommendations to guests, • Ensure all products are served correctly and according to the required standards, • Keep up to date with menu changes, new products, and seasonal offerings Requirements Experience • Previous experience in a Supervisor, Team Leader, Head Waiter, or similar hospitality role preferred, • Previous experience in a high-end café, restaurant, hotel, or luxury hospitality environment is an advantage, • Experience leading and supporting a front-of-house team, • Experience working in a fast-paced and guest-focused environment Skills • Excellent leadership, communication, and interpersonal skills, • Strong customer service and hospitality skills, • Ability to lead by example and motivate a team, • Strong organisational and time-management skills, • Excellent attention to detail, • Ability to remain calm and professional under pressure, • Strong problem-solving and decision-making skills, • Ability to communicate operational issues clearly and promptly, • Good understanding of service standards and hospitality operations Additional Requirements • Flexibility to work evenings, weekends, and public holidays, • Professional presentation and strong work ethic, • Positive, approachable, and confident leadership style, • Ability to work effectively in a fast-paced luxury hospitality environment, • Ability to stand and work for extended periods during service, • Commitment to delivering consistently high standards of guest service Schedule Full-time position with shift-based scheduling based on operational needs. The Supervisor may be required to work a flexible schedule, including mornings, evenings, weekends, and public holidays. Key Performance Expectations The successful Supervisor will be expected to consistently demonstrate: • Strong leadership and team management, • Clear, timely, and professional communication, • Consistent delivery of high guest service standards, • Effective shift management and operational control, • Professional behaviour and presentation, • Strong teamwork and collaboration, • Accountability and ownership of responsibilities, • Compliance with company, health, safety, hygiene, and service standards, • Effective handling and escalation of operational and guest concerns

Are you passionate about delivering exceptional customer service and have a keen eye for detail? Firmdale Hotels is seeking a dedicated Restaurant Supervisor to join our award-winning team at The Soho Hotel. Firmdale Hotels is renowned for its innovative design, unique style, and unparalleled service. Our commitment to excellence has earned us a loyal clientele and numerous accolades within the hospitality industry. The Soho Hotel, nestled in the heart of London, offers a vibrant and luxurious environment where both our guests and team members can thrive. As a Restaurant Supervisor, you will play a pivotal role in ensuring the smooth operation of our restaurant and bar. Your primary responsibility will be to oversee the daily activities, working closely with senior management and team members to maintain the highest standards of service and exceed our guests' expectations. Responsibilities: • Manage and oversee the daily operations of the restaurant and bar, ensuring a seamless and high-quality service., • Build and maintain strong, professional relationships with our guests, addressing any concerns and ensuring their experience is exceptional., • Ensure all operations comply with health and safety regulations, company policies, and industry standards., • Conduct daily briefings, motivate, develop, and retain a high-performing team, fostering a positive and collaborative work environment., • Work alongside the Food and Beverage Manager to ensure that all food and drink offerings meet our exacting standards of quality., • Effectively communicate any guest feedback or operational issues to the Food & Beverage Manager, ensuring timely resolution., • Stay informed about industry trends and competitor activities to keep our offerings competitive and appealing. What you Need: • Proven experience as a Restaurant or Food & Beverage Supervisor in a fast-paced, luxury venue., • A genuine passion for food and beverage, with extensive knowledge of quality products and ingredients., • An understanding of the current market and awareness of potential competitors., • Demonstrated ability to manage, lead, motivate, and develop a team., • Strong communication skills to effectively interact with guests and team members., • Excellent attention to detail to ensure the highest standards of service and compliance. What We Offer: • Competitive hourly rate of £16.00 - £17.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: Join us at The Soho Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

We are a catering events business that incorporates several different brands within it. The Fendale Group comprises Caiger & Co, Spoilt for Choice, The Pie Man, Sophie Wright Catering and Archies. We deliver a diverse range of events, from private weddings and bespoke dinner parties for high-end corporate clients to workplace catering and more cost-conscious options. We create food and hospitality experiences that bring people together. Built on founder energy and purposeful brands, we craft exceptional food with heart and intention. As we move towards our B-Corp certification, we are committed to creating impact beyond the plate - championing sustainability, looking after our people, and cultivating meaningful connections with our clients and communities. About You We are looking for an adaptable, skilled, and passionate Sous Chef to join our production kitchen team on a Temp-to-Perm basis. This model gives you the opportunity to hit the ground running, learn our group systems, and ensure mutual fit before transitioning into a permanent leadership role within our growing hospitality group. As our Temp-to-Perm Sous Chef, you will work alongside our Head Chef to drive prep, production, and service execution across our event portfolios and corporate catering channels. You’ll be hands-on in the kitchen, leading CDP and commis staff, upholding strict hygiene standards, and ensuring every dish meets our quality and sustainability benchmarks. If this sounds like you, we would love to hear from you. Please get in touch!! Key Responsibilities Reports to: Head Chef Kitchen Leadership & Service • Hands-on Cooking & Prep: Oversee day-to-day prep lists, hot/cold line execution, and event packing for off-site catering operations., • Second-in-Command Support: Step up in the Head Chef’s absence to manage kitchen output, direct line staff, and keep shifts running smoothly., • Team Supervision: Guide and mentor Commis Chefs and CDPs, ensuring consistent plating, portion control, and speed without sacrificing quality. Operations & Standards • Food Safety & Compliance: Maintain top-tier hygiene (HACCP, COSHH, food safety regulations, allergen management) and lead deep-cleaning routines., • Waste & Sustainability Management: Support our group commitment to zero-waste production, seasonal ingredient rotation, and sustainable kitchen practices., • Inventory & Ordering: Assist in stock control, supplier receiving, shelf-life rotation, and minimizing yield loss. Temp-to-Perm Process 1. Initial Temp Period (1–3 Months): Paid hourly/weekly. You will embed with the team, demonstrate your technical skill, and evaluate the culture and workflow., 2. Evaluation & Review: Mid-point check-ins to align expectations, share feedback, and set goals., 3. Permanent Transition: Upon successful completion of the temporary phase, you will transition to a permanent salaried contract with expanded benefits and long-term group progression opportunities. What We’re Looking For Qualifications & Requirements • Experience: 2+ years of experience as a Senior Chef de Partie or Sous Chef within high-volume events catering, boutique hospitality, or fast-paced fresh food operations., • Culinary Skill: Strong fundamental cooking techniques, understanding of British seasonal ingredients, and modern catering assembly., • Safety Certification: Food Hygiene Level 2 or 3 certified (Level 3 preferred)., • Work Ethic: Calm under pressure, solution-oriented, and highly organized in a production-style kitchen environment., • Flexibility: Comfortable working a flexible schedule, including weekends and early mornings depending on event bookings. Desirable Skills • Drivers license (a plus for event setup support)., • Experience with off-site event catering assembly and logistics. Join a Force for Good At The Fendale Group, we are more than just a workplace; we are a community committed to the B Corp movement—balancing profit with purpose. We believe that a diverse team is a stronger team, and we are dedicated to building an inclusive environment where every voice is heard, valued, and empowered. Our Equity Pledge: • Inclusive Hiring: We look for "culture adds," not just "culture fits." Your unique background and perspective are your greatest strengths., • Accountability: We hold ourselves to rigorous social and environmental standards, ensuring our growth benefits our people and the planet., • Radical Transparency: From pay equity to professional development, we believe in being open, honest, and fair. Come as you are. We welcome applications from all identities and backgrounds and are happy to provide accommodations to ensure an equitable interview experience. Benefits • Up to £35,000 per annum, approx 45 hours per week, • Comprehensive training and support from an experienced team, • Opportunities to develop skills and progress within the company, • Coaching and mental-health support, • Daily fresh lunches prepared by our chefs

Firmdale Hotels is renowned for its luxury boutique hotels in London and New York, offering unparalleled service and unique, stylish experiences. At The Soho Hotel, one of our flagship locations, we pride ourselves on creating an environment where both guests and employees feel valued and inspired. We have an exciting opportunity for a passionate and dedicated Waiter to join our dynamic and highly successful team at The Soho Hotel. As a Waiter, you will play a crucial role in ensuring our guests have an exceptional dining experience. You will thrive in our fast-paced, vibrant atmosphere, handling multiple tables with efficiency and grace. Responsibilities: • Warmly welcome guests, take orders, and make personalised recommendations to enhance their dining experience., • Serve food and beverages promptly, ensuring each dish meets our high standards of presentation and quality., • Accurately process payments, manage billing, and handle any financial transactions with professionalism., • Respond promptly and effectively to any guest inquiries or special requests, ensuring their needs are met with a smile., • Work closely with the kitchen and other staff to ensure seamless service and a harmonious work environment., • Maintain a keen eye for detail to ensure the dining area is always immaculate and well-organised. What you Need: • Proven experience in a similar role within a high-end restaurant or hotel setting., • Demonstrate exceptional attention to detail in all aspects of service., • Possess a high standard of food and beverage knowledge, with a passion for fine dining., • Ability to work effectively within a team, supporting and developing colleagues as needed., • Excellent organisational and communication skills to interact seamlessly with guests and team members., • A genuine passion for hospitality and a commitment to delivering outstanding service. What We Offer: • Competitive hourly rate of £16 - £17 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: Join us at The Soho Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Jannah Express Ltd, London is immediately looking for one Marketing and Commercial manager. Key Responsibilities: Commercial & Strategy: Discovering new business prospects, managing commercial risks, negotiating agreements, and ensuring the profitability of projects. Marketing & Brand: Crafting marketing strategies, overseeing campaigns, and managing brand guidelines to ensure alignment with business objectives. Operations & Performance: Evaluating sales data, projecting trends, reporting to senior management, and supervising the development or launch of products. Team Leadership: Guiding team members if needed, managing cross-functional teams, and nurturing relationships with clients and stakeholders. Key Skills & Qualifications: Strong financial insight and commercial understanding (e.g., profit and loss, contractual obligations). Experience with CRM tools, marketing automation, and social media tactics. Outstanding negotiation, communication, and project management abilities. A required degree according to the UK law in marketing, business, or a related discipline is generally required along with required level of English proficiency. A required level degree from other fields with demonstrated related experience is also considerable. Required English level proficiency is a must. Market Prospects People that can close the gap between marketing efforts and sales outcomes are in high demand. Pay and Benefits: The average salary is between £37000 and £52,000. All other benefits are applicable based on the UK terms and conditions. Visa Status: This job vacancy is only within the UK. Any candidate interested must be legally eligible for the post to apply. Right and selected candidate will be offered sponsorship if needed. Selected candidates will be called for interview.

Are you a culinary enthusiast seeking an opportunity to showcase your talent and thrive in a dynamic environment? Join our esteemed team at Firmdale Hotels, where we are renowned for our commitment to excellence in hospitality. We are currently seeking a dedicated and skilled Chef de Partie to become an integral part of our culinary team at the vibrant Dorset Square Hotel. As a Chef de Partie, you will play a crucial role in ensuring the smooth operation of our kitchen, contributing to the delivery of exceptional dining experiences for our guests. Your responsibilities will include coordinating the preparation and service of breakfast, lunch, or dinner in our fast-paced environment. With a keen eye for detail and a passion for culinary excellence, you will uphold our high standards and contribute to the success of our culinary offerings Responsibilities: • Execute kitchen operations with confidence and precision, showcasing your expertise in food preparation., • Maintain a clean and organised kitchen environment, adhering to strict Health and Safety regulations., • Collaborate effectively with our Kitchen Team, demonstrating excellent communication and teamwork skills., • Prepare and deliver room service orders promptly and to the highest quality standards., • Proactively complete food prep tasks for upcoming service, ensuring seamless operations., • Showcase your passion for food through every dish, paying meticulous attention to detail in presentation and flavour. What You Need: • Previous experience in a similar role is essential, along with a solid understanding of kitchen operations in a high-pressure environment., • We are looking for individuals who are genuinely passionate about food and take pride in delivering dishes of the highest quality., • As a Chef de Partie, you will have the opportunity to supervise a small team, providing guidance and support to ensure seamless service., • You will be responsible for monitoring stock levels within your section and assisting with ordering to maintain optimal inventory levels., • With excellent organizational and communication skills, you will thrive in our team-oriented environment, contributing to the overall success of our culinary operations. What We Offer: • Competitive annual salary of £35,000 plus service charge., • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Our very first opening, and the hotel where Tim and Kit Kemp's vision for Firmdale Hotels began, Dorset Square Hotel occupies a handsome Regency building overlooking the garden square that was once the site of Thomas Lord's original cricket ground. Set in the charming, residential heart of Marylebone, it's surrounded by some of the capital's finest independent shops, cafés, restaurants and historic buildings. At its heart is The Potting Shed, our much-loved bar and restaurant, which brings its own warmth and character to this already special address. There's a real sense of history and heritage to this place, and a warmth that comes from being where it all started. To work at Dorset Square is to be part of that story, and to help write the next chapter through the care and dedication you bring to every guest experience. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Velixir Parfums is seeking a confident, energetic, and sales-driven TikTok Live Host to showcase our fragrance products and drive sales via TikTok Shop. This role involves hosting engaging live sessions for several hours daily, demonstrating products, explaining fragrance notes, addressing viewer questions, and guiding customers to complete their purchases. Key Responsibilities: • Host TikTok Live sessions for approximately 4–6 hours per day., • Present and demonstrate Velixir fragrance products effectively., • Articulate scent profiles, performance, pricing, and promotional offers., • Engage viewers actively and maintain an entertaining live atmosphere., • Respond to customer questions clearly and professionally., • Provide personalized fragrance recommendations based on customer preferences., • Employ effective sales techniques to boost TikTok Shop conversions., • Promote special offers, product bundles, and limited-stock items., • Collaborate with the marketing team to experiment with new live-selling strategies., • Monitor common inquiries, gather customer feedback, and track live performance metrics. Ideal Candidate Profile: • Possesses confidence, enthusiasm, and comfort speaking on camera., • Demonstrates strong communication and sales acumen., • Capable of maintaining high energy levels throughout extended live sessions., • Is persuasive without being overly aggressive., • Holds an interest in fragrance, beauty, or luxury products., • Is reliable, punctual, and available for regular daily sessions., • Has prior experience in TikTok Live hosting, retail, presenting, or sales. Full product training will be provided. This is an exceptional opportunity to join a rapidly expanding fragrance brand, offering performance-based earning potential and career progression.

At Firmdale Hotels, we pride ourselves on delivering exceptional service in stunning surroundings. Our award-winning collection of luxury boutique hotels in London and New York offers unique experiences that blend style and sophistication with warm hospitality. Our properties, such as the Ham Yard Hotel, are renowned for their distinctive design, vibrant atmosphere, and commitment to excellence. We believe in nurturing talent and providing opportunities for growth within our dynamic team. We are thrilled to announce an exciting opportunity for a passionate and skilled Pastry Chef de Partie to join our esteemed culinary team at the Ham Yard Hotel. In this role, you will play a key part in our kitchen operations, contributing to the creation of exquisite pastries that delight our guests. You will work closely with our talented chefs, assisting with the order of service for lunch and dinner, and ensuring the highest standards of quality and presentation. Responsibilities: • Create and prepare a variety of pastries, desserts, and baked goods to our exacting standards., • Assist in the day-to-day operations of the pastry section, maintaining a smooth workflow., • Supervise and mentor junior members of the pastry team, fostering a collaborative and supportive environment., • Maintain meticulous attention to detail to ensure the quality and consistency of all products., • Manage stock levels, place orders, and control inventory to minimise waste and ensure freshness., • Uphold the highest standards of hygiene and cleanliness in the kitchen. What you Need: • Proven experience in a similar role within a busy kitchen environment., • Demonstrated ability to supervise and lead a small team effectively., • Exceptional attention to detail and a passion for creating beautiful pastries., • Strong organisational and communication skills., • Experience in ordering and stock control., • A positive attitude and the ability to thrive in a fast-paced, dynamic setting. What We Offer: • Competitive hourly rate of £16.54 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

Firmdale Hotels is a collection of award-winning, luxury hotels located in some of the most vibrant and exciting cities. Our properties are known for their unique design, outstanding service, and warm, welcoming atmosphere. At Firmdale, we pride ourselves on creating exceptional experiences for our guests and a supportive, engaging environment for our team members. We are thrilled to offer an exciting opportunity for a Valet to join our esteemed Housekeeping team at the Ham Yard Hotel. As a Valet, you will play a crucial role in maintaining the high standards of our hotel, ensuring our guests enjoy a seamless and comfortable stay. Responsibilities: • Assist in the daily operations of the Housekeeping department., • Perform laundry duties, including washing, drying, ironing, and pressing., • Handle sewing tasks and minor garment repairs as needed., • Organise and manage team members uniforms, ensuring they are clean and presentable., • Maintain a high level of cleanliness and organisation in the laundry area., • Flexibly respond to the needs of the department and use your initiative to solve problems. What you Need: • Proven experience in a similar role within a luxury hotel or hospitality environment in the housekeeping departament, • Ability to work under pressure while maintaining attention to detail., • Strong organisational and communication skills., • A passion for providing excellent customer service and ensuring guest satisfaction., • Ability to work effectively as part of a team, demonstrating cooperation and flexibility. What We Offer: • Competitive hourly rate of £16.50 - £18.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Proud winners of The Times Best Places to Work for both 2024 and 2025 • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Internship Position Title: Content and Social Media Intern About Solfinds Solfinds is a UK-based travel technology company redefining how people discover their next destination. We believe every journey begins with inspiration, and we’re building an intelligent platform that connects travellers with experiences tailored to their interests, aspirations and lifestyle. Driven by innovation, creativity and thoughtful design, our ambition is to simplify travel discovery while encouraging exploration beyond the obvious. Every feature we develop is guided by a commitment to helping people uncover places, cultures and moments that leave a lasting impression. As a growing venture, we offer an environment where ideas are welcomed, initiative is recognised and collaboration shapes everything we build. Joining Solfinds means contributing to meaningful projects, working alongside the founding team and helping influence a product designed for a global audience. Whether you’re passionate about storytelling, digital media, technology or travel, you’ll have the opportunity to develop practical skills while playing an active role in bringing our vision to life. Purpose of the Internship The purpose of this internship is to provide practical, hands-on experience in digital marketing, content creation, community engagement, and brand development within an early-stage startup environment. The internship is designed to support the intern’s professional growth while contributing meaningfully to Solfinds’ mission of inspiring people to discover extraordinary travel experiences. Internship Duration This is a 7 months programme. The internship will initially be reviewed after 90 days to discuss progress, development, and future opportunities. Expected Commitment Expected working hours: 20 hours per week. Expected Work style: Remote. Working hours and responsibilities may be adjusted by mutual agreement as the needs of the business evolve. Responsibilities The intern may be involved in activities including, but not limited to: • Creating engaging social media content., • Researching travel destinations and trends., • Supporting community engagement across social platforms., • Assisting with content planning and scheduling., • Generating creative campaign ideas., • Monitoring content performance and suggesting improvements., • Supporting marketing initiatives and brand awareness campaigns., • Participating in team meetings and contributing ideas. Supervision & Development The intern will work under the guidance of the Solfinds leadership team. Regular feedback, mentoring, and development discussions will be provided to support learning, creativity, and professional growth. Questions, ideas, and initiative are encouraged throughout the internship. However, we require an intern confident to work with and without supervision. Internship Status This internship is currently unpaid. As Solfinds is an early-stage startup, the internship is offered as a learning and professional development opportunity rather than paid employment. Should the business grow to a stage where paid opportunities become available, interns who have demonstrated commitment, professionalism, and strong performance may be considered for future paid positions. However, this internship does not guarantee future employment or remuneration. Professional Expectations The intern agrees to: • Act professionally and respectfully., • Communicate openly and honestly., • Complete agreed tasks to the best of their ability., • Maintain confidentiality., • Contribute positively to the Solfinds culture and values. How to Apply If you’re excited by the opportunity to grow with an ambitious travel technology startup, we’d love to hear from you. We value your ability to learn fast & grow, curiosity, creativity and initiative that fruitfully produces an aligned goal, more than perfect experience. Shortlisted candidates will be invited for an online conversation with the founding team. DEADLINE IS 15TH AUGUST, 2026. Applications will be reviewed on a rolling basis. We encourage early applications, as we reserve the right to close this vacancy before the advertised closing date should a suitable candidate be identified.

The Kit Kemp Design Studio is known for creating colourful and tailored interiors that combine craftsmanship and contemporary sophistication. Our projects are based worldwide, ranging from design for Firmdale Hotels' award-winning interiors to elegant homes on the French Riviera and large real estate in Palm Desert. Explore KitKemp.com, our newly launched website, to get a feel for our products, ethos, and approach. What We're Looking For: • Someone who demonstrates a passionate love of design, art, and beauty., • Someone who will work alongside the Directors and Associates at the highest level to lead multiple and varied IA and FF&E projects, with the assistance of more junior team members., • A confident, loyal, trustworthy, dynamic, and charming person who can engage with clients, project consultant teams, suppliers, contractors, and fabricators., • Someone unafraid to take responsibility, ensuring the Kit Kemp Design Studio delivers a seamless service to clients., • Strong project leadership skills, including the ability to mentor more junior team members., • A proactive nature, great instincts, and openness to feedback. Key Skills and Experience: • A degree or equivalent in Interior Design/Interior Architecture., • At least 7+ years post-graduate experience with a minimum of 4 years in the luxury residential sector., • Full proficiency in Adobe Creative Suite and Microsoft Suite., • A strong background in Interior Architecture, a high standard of technical ability, and broad knowledge of materiality., • A passion for FF&E with vast knowledge of suppliers, products, and specialist finishes. Experience in procurement would be a plus but is not essential., • Experience working on all aspects of projects through all stages, from concept to completion., • An understanding of project programs and deadlines., • Financial understanding of project costs and budget awareness., • An exceptional eye for scale, balance, detail, and colour., • Impeccable and concise communication and presentation skills, both verbal and written. Fluency in spoken and written English is essential. Why join Us? Kit Kemp (MBE), a celebrated British interior designer and co-founder of Firmdale Hotels, has garnered numerous awards and accolades for her innovative design work. Here are some of the most notable recognitions: • Andrew Martin International Interior Designer of the Year Award – Often referred to as the "Oscars of the design world," Kit Kemp has received this prestigious award for her distinctive style and impact on interior design., • House & Garden Top 100 Interior Designers 2024 – Kit Kemp has regularly featured on this list, recognising her as one of the most influential designers in the industry., • The Cateys – Best Hotel Group (Firmdale Hotels) – Under Kit Kemp's co-leadership, Firmdale Hotels has won several awards at The Cateys, including the coveted Best Hotel Group Award, highlighting the group's design-led approach and high standards., • Gold Key Awards for Excellence in Hospitality Design – Kit Kemp has won multiple Gold Key Awards for her outstanding hospitality design projects, including hotels within the Firmdale portfolio., • Homes & Gardens Designer Awards – Kit Kemp has been honoured for her contribution to British design, specifically for her ability to combine vibrant colours, patterns, and textures into inviting and imaginative interiors., • Elle Decoration British Design Awards – Recognising her influence on British interior design, Kit Kemp has been celebrated for her unique approach to blending modern and traditional elements., • Condé Nast Traveller Readers' Choice Awards – Several Firmdale Hotels, designed by Kit Kemp, have been featured in this prestigious list, which reflects her excellence in creating stunning, guest-focused hotel environments., • Hospitality Design Awards – Many of Kit Kemp's hotel designs have received recognition at the global Hospitality Design Awards for their originality, aesthetics, and comfort., • Best British Brand (Firmdale Hotels) – Kit Kemp and her Firmdale Hotels have been awarded for their contribution to luxury hospitality and British heritage. These accolades reflect Kit Kemp's visionary approach to design and her exceptional contributions to the fields of interiors and hospitality. Joining the Kit Kemp Design Studio means becoming part of a team that values creativity, innovation, excellence and you will have the chance to work in a vibrant environment. If you are passionate about design, have a keen eye for detail, and thrive in a dynamic setting, we would love to hear from you. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Job Overview We are looking for an ambitious, results-driven Business Development Executive – IT Sales to join our growing team in London. In this role, you will be responsible for identifying new business opportunities, developing long-term client relationships, and driving revenue growth through the sale of IT solutions and services. As the face of our business, you will proactively engage with prospective clients, understand their business challenges, and recommend tailored technology solutions that deliver value. You will play a key role in managing the complete sales cycle, from lead generation and prospecting through to negotiation and closing deals. This is an excellent opportunity for a motivated sales professional who thrives in a target-driven environment and has a passion for technology, business development, and delivering exceptional customer experiences. Female candidates are preferred. Duties • Identify and develop new business opportunities across B2B and B2C markets through networking, referrals, cold calling, LinkedIn outreach, email campaigns, and market research., • Manage the complete sales cycle, from prospecting and lead generation through to proposal, negotiation, and closing new business., • Build and maintain long-term relationships with prospective and existing clients., • Understand customer business challenges and recommend suitable IT solutions and services., • Conduct professional product demonstrations, client presentations, and sales meetings., • Prepare tailored proposals, quotations, and commercial agreements., • Maintain an accurate sales pipeline and customer records using CRM systems., • Achieve and exceed monthly and quarterly sales targets and KPIs., • Work closely with internal technical and delivery teams to ensure customer requirements are met., • Stay informed about the latest IT industry trends, SaaS developments, emerging technologies, market news, and competitor activity to identify new business opportunities., • Represent the company professionally at client meetings, networking events, and industry exhibitions where required. Experience • Minimum 3–5 years' experience in B2B & B2C IT Sales, Software Sales, SaaS Sales, or Business Development., • Proven track record of consistently meeting or exceeding sales targets., • Strong understanding of the SaaS (Software as a Service) business model, subscription-based sales, recurring revenue, and customer lifecycle management., • Good understanding of BDR (Business Development Representative) and SDR (Sales Development Representative) processes, including prospecting, lead qualification, outreach strategies, and pipeline management., • Ability to understand client business requirements and recommend appropriate technology solutions., • Excellent communication, presentation, negotiation, and relationship-building skills., • Commercially minded, self-motivated, proactive, and target-driven., • Willingness to work extended hours when business demands require., • Willingness to travel across the UK for client meetings and business development activities., • A valid UK driving licence is an advantage., • Fluency in one or more additional languages is highly desirable, with the ability to communicate effectively with international and global clients., • Candidates currently serving a notice period of 30 days or less are preferred., • Immediate or early joiners will be given preference., • Must have the legal right to work in the UK., • Visa sponsorship is not available for this role. What We Offer • Competitive salary with uncapped commission and performance incentives., • Excellent career progression opportunities within a growing organisation., • Supportive, collaborative, and professional working environment., • Ongoing training and professional development., • Opportunity to work with innovative IT solutions and build long-term client relationships. If you're passionate about IT sales, enjoy building lasting business relationships, and are looking to accelerate your career in a fast-growing technology business, we'd love to hear from you. Apply today with your updated CV. Work Location: In person

Join Firmdale Hotels' prestigious Soholistic Spa team as a Part-Time Spa Therapist (3 days per week) on a 12-month fixed-term maternity cover contract, and embark on a rewarding career defined by luxury, excellence and exceptional service. At Firmdale, we redefine hospitality by offering a unique and unforgettable experience in each of our eight London properties, including the iconic Ham Yard Hotel. As a Spa Therapist, you'll work closely with our Spa Manager to deliver exceptional treatments to our esteemed in-house guests and VIP clientele. From indulgent massages and rejuvenating facials to flawless manicures, pedicures, and waxing services, you'll cater to every aspect of our guests' relaxation and beauty needs. This is a Part time role, 3 days per week. Responsibilities: • Perform a diverse range of treatments across all eight London properties, ensuring each guest receives the utmost care and attention., • Demonstrate a comprehensive understanding of our treatment packages and offerings, guiding guests towards personalised experiences., • Cultivate strong, professional relationships with guests to foster loyalty and contribute to the growth of our client base., • Expertly recommend retail products tailored to guests' preferences and effectively close sales to enhance their at-home wellness routines., • Strive to meet and exceed sales targets established by the Spa Manager, showcasing your dedication to success., • Extend a warm and inspiring welcome to all guests, setting the tone for their spa journey from the moment they arrive., • Collaborate with the Spa Receptionist to manage daily bookings seamlessly, ensuring a smooth and efficient operation., • Assist the Spa Manager with administrative tasks such as stock inventory to uphold our standards of excellence., • Provide support to the Spa Receptionist as needed, contributing to the overall success of our spa operations. What you Need: • Proven experience as a Spa Therapist in a 5-star hotel or luxury spa environment, demonstrating your commitment to exceptional service., • Possess NVQ Level 3 in Spa Therapy or an equivalent qualification, showcasing your dedication to professional development., • Exhibit a passion for customer service and a relentless pursuit of exceeding guests' expectations at every opportunity., • Showcase extensive knowledge of various treatments and techniques, delivering flawless services in line with our training standards., • Display a strong understanding of anatomy and physiology, ensuring the safety and well-being of our guests throughout their spa experience., • Communicate effectively with guests and colleagues, demonstrating excellent interpersonal skills., • Excel in time management, maintaining efficiency and precision in a fast-paced environment., • Pay meticulous attention to detail, driven by a commitment to delivering unparalleled standards of excellence., • Thrive in a collaborative team environment, contributing positively to collective success., • Demonstrate resilience and determination, consistently striving for perfection in all aspects of your role., • Uphold a high standard of personal presentation, reflecting the sophistication and elegance of Firmdale Hotels. What We Offer: • Competitive annual salary of £ 18,609.00 plus service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Firmdale Hotels is a collection of award-winning boutique hotels located in the heart of London and New York. Renowned for our vibrant interiors, exquisite dining experiences, and exceptional service, we pride ourselves on creating unique and memorable stays for our guests. At Firmdale, we value innovation, teamwork, and dedication, and we believe our employees are the heart of our success. We are thrilled to offer an exciting opportunity for a Room Service Waiter to join our dynamic and dedicated team at the prestigious Ham Yard Hotel. If you are enthusiastic about hospitality and thrive in a fast-paced environment, this role is perfect for you. As a Room Service Waiter, you will play a crucial role in ensuring our guests have a seamless and delightful in-room dining experience. Responsibilities: • Take and deliver guest orders with efficiency and accuracy., • Make personalised recommendations to enhance the dining experience., • Ensure timely delivery of food and beverages to guest rooms., • Respond promptly and courteously to guest requests and inquiries., • Maintain a high standard of cleanliness and organisation in the service area., • Collaborate effectively with kitchen and front-of-house staff to ensure a smooth service flow. What you Need: • Thrive in a busy environment and handle multiple tasks simultaneously., • Exhibit meticulousness in taking and delivering orders to meet our high standards., • Demonstrate a strong commitment to providing exceptional service and creating memorable experiences for our guests, • Keep track of orders and communicate effectively with team members and guests., • Work harmoniously within a team, contributing to a supportive and positive work atmosphere. What We Offer: • Competitive hourly rate from £17.00 to £18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Location: Knightsbridge, London About Us: Şekerci Cafer Erol has been crafting world-class Turkish delights, chocolates, and pastries since 1807. As a family-owned business with over two centuries of tradition, we take pride in blending artistry and heritage to deliver exceptional products. With our Knightsbridge, London branch, we aim to bring a taste of this unique culture to new audiences while maintaining our commitment to quality and excellence. Are you a coffee enthusiast with a flair for creativity? Do you take pride in crafting the perfect cup and putting a smile on a customer’s face? If so, we want to meet you! We are looking for a skilled Barista to join our vibrant team. If you are detail-oriented, friendly, and love the art of coffee, you will fit right in. What You’ll Do: Coffee Crafting: Prepare high-quality espresso-based beverages, filter coffees, and specialty drinks. Latte Art: Demonstrate your creativity and skill by crafting beautiful, consistent latte art. Beverage Service: Expertly prepare and serve a variety of non-alcoholic beverages, including teas, smoothies, and seasonal specialties. Customer Experience: Greet customers warmly, take orders, and provide exceptional service in a fast-paced environment. Maintain Standards: Ensure the coffee bar remains clean, organized, and stocked throughout your shift. What We’re Looking For: Proven Experience: Prior experience as a barista in a specialty coffee shop is a must. Latte Art Skills: Proficiency in free-pour latte art is essential for this role. Versatility: Ability to prepare a wide range of non-alcoholic drinks with consistency. Passion & Personality: A friendly, outgoing attitude and a genuine passion for the coffee culture. Reliability: Ability to work efficiently, handle a rush, and maintain a high standard of cleanliness. Why Join Us? A fun and supportive team environment. Opportunities to grow your coffee knowledge and skills. · Address customer inquiries, complaints, or special requests in a professional and friendly manner. Requirements: · Previous experience in retail or food sales is a plus but not required; training will be provided. · Excellent communication and customer service skills. · A friendly and professional demeanour. · Ability to multitask and work efficiently in a fast-paced environment. · Legal right to work in the UK. What We Offer: · The opportunity to work with a globally respected heritage brand. · A supportive and vibrant work environment. · Competitive pay with opportunities for growth. · Training to enhance your skills and build your career in hospitality and retail. · 20% Staff Discount and 1 Meal per day.

Are you passionate about creating unforgettable experiences in hospitality? Do you thrive in a dynamic environment where every day brings new opportunities? If so, we have the perfect role for you at Ham Yard Hotel! As a Bartender at Ham Yard Hotel, you will be an integral part of our esteemed bar team, crafting a diverse range of both alcoholic and non-alcoholic beverages with flair and finesse. From classic cocktails to innovative creations, you will have the opportunity to showcase your skills in a fast-paced, high-volume environment. Your dedication to delivering inspirational service and ensuring every drink is a delight will contribute to the continued success of our bar and the satisfaction of our guests. Responsibilities: • Prepare and serve a wide variety of beverages, including cocktails, mocktails, and specialty drinks, with precision and creativity., • Maintain a clean and organised bar area, adhering to health and safety standards at all times., • Engage with guests in a friendly and professional manner, providing personalized recommendations and ensuring exceptional customer service., • Collaborate with fellow team members to uphold the high standards of our bar and contribute to a positive work environment., • Demonstrate a keen attention to detail in every aspect of drink preparation and presentation., • Stay informed about current beverage trends and participate in training opportunities to further develop your skills and knowledge. What you Need: • A passion for hospitality and a genuine desire to create memorable experiences for our guests., • The ability to thrive in a collaborative team environment, working effectively alongside colleagues to achieve common goals., • Previous experience in a similar role is desirable but not essential; we welcome enthusiastic individuals with a willingness to learn., • Excellent communication skills and a natural flair for providing exceptional customer service., • A keen eye for detail and a commitment to maintaining high standards in every aspect of your work., • Enthusiasm, energy, and a positive attitude that inspires both your colleagues and our guests. What We Offer: • Competitive hourly rate from £17.00 to £ 18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

About the context The D365 Programme is a multi-year global transformation Programme in Finance & Operations implementing Microsoft Dynamics 365 across all regions. It aims to harmonise multiple regional ERPs existing globally, while respecting divisional operating models and business specificities. It will create a standardized, single global core ERP model, based on the SaaS Microsoft D365 F&O platform. AI and intelligent automation have become central pillars of the testing and quality strategy — enabling faster test preparation, more predictable execution, higher coverage, and significant cost optimisation across global and regional deployments. Your role We are seeking a forward-looking D365 Test Manager who will lead the Programme's global testing with a strong bias toward AI adoption, automation, and intelligent quality assurance. Although operating as a solo Test Manager, you will work closely with System Integrator (SI) partners who bring specialised automation capabilities, including AI-driven script generation, automated execution, and accelerator-based testing services. Your role is to ensure these partners deliver maximum value, quality, and efficiency — especially through automation that reduces manual effort and lowers testing cost. You will own the global testing framework, govern SAT and Regression Testing, and enable regions to execute SIT/UAT/OAT successfully — all while embedding AI into the testing lifecycle and continuously identifying opportunities for automation across scenarios, processes, and releases. The impact you can create AI & Automation Leadership (Top Objective) ▪ Establish an AI-first testing strategy for the Programme. ▪ Lead adoption of AI tools such as Lidana (automated script generation), Tosca (automated regression), and AI copilots within ADO. ▪ Identify automation opportunities across GCM and regional processes. ▪ Expand automation coverage to reduce manual testing cycles and cost. ▪ Integrate automated tests into CI/CD pipelines. ▪ Use AI analytics to predict risks and improve quality outcomes. Delivery Management (AI-Optimised Execution) ▪ Govern SAT and Global Regression Testing end-to-end. ▪ Align global teams and regions to AI-enhanced testing plans. ▪ Drive readiness across SAT → SIT → UAT → OAT → Go-Live. ▪ Use AI-augmented dashboards for visibility and forecasting. Partner Management – With an Automation-Focused Ecosystem ▪ Collaborate with SI partners who provide automation-led scripting and execution services. ▪ Ensure partners maximise AI accelerators and automation toolkits. ▪ Challenge estimates and validate automation opportunities.▪ Drive accountability for quality, automation throughput, and SLA adherence. Delivery Assurance & Quality Governance ▪ Maintain and evolve the global testing governance framework. ▪ Ensure AI-supported traceability and automated evidence. ▪ Monitor risks and defects with AI-generated insights. Testing Strategy & Global Governance (AI-Enabled) ▪ Own global testing strategy across all testing phases. ▪ Maintain AI-enhanced templates, playbooks, and ADO structures. ▪ Improve the framework using AI release insights. Regional Enablement – Regions Execute, You Govern & Guide ▪ Provide AI-supported guidance and readiness standards. ▪ Support regions during SIT/UAT/OAT and ensure adoption of automation where valuable. Regression Testing Ownership – AI-Powered Two-Layer Model ▪ Govern Global Regression (RT1) and support Regional Regression (RT2). ▪ Expand automated regression coverage. ▪ Use AI analytics to maintain and optimise the regression suite. Test Automation – Core Pillar of the Role ▪ Lead automation strategy and roadmap. ▪ Scale automated regression for Platform Updates and global releases. ▪ Integrate automated tests into pipelines. ▪ Increase automation coverage every release. Success criteria ▪ Test Strategy refined if necessary and deployed. ▪ Quality Gates enforced. ▪ Test Coverage => 100%. ▪ Defect Leakage => 0. Tools & ADO Excellence ▪ Improve ADO setup for planning, execution, and reporting. ▪ Use AI dashboards for predictive insights. ▪ Capture lessons learned through AI-driven analysis. Technical Skills ▪ Strong technical foundation in Microsoft Dynamics 365 Finance & Operations, with a deep understanding of multi-system ERP landscapes (iPaaS, Power Platform, regional integrations) and the ability to diagnose cross-system issues and dependencies. ▪ Expert-level proficiency in Azure DevOps (ADO) for end-to-end test governance: planning, execution tracking, defect lifecycle, analytics, and release readiness.▪ Advanced AI-enabled and automation-driven testing capabilities, including: Lidana for AI- accelerated script generation and scenario optimisation; Tosca (or equivalent) for automated end-to-end and regression testing, especially for Platform Updates and repeatable global processes. ▪ Proven ability to scale test automation, integrate automated suites into CI/CD pipelines, and apply AI insights to improve coverage and efficiency. ▪ Familiarity with Azure cloud services, modern integration patterns (API-based, event-driven, middleware orchestration), and cloud-native monitoring models. ▪ Strong delivery discipline using Smartsheet, MS Project, or equivalent tools for managing timelines, dependencies, and multi-team coordination. ▪ Experience working with global stakeholders, SMEs, product teams and partnering with top- tier SIs (Avanade, Capgemini, PwC, HSO). What you will bring ▪ 10+ years of ERP testing leadership in large, global, multi-region programmes (ideally D365 F&O), with strong command of SAT, SIT, UAT, OAT and Regression cycles. ▪ Extensive experience overseeing testing in highly integrated environments and driving risk management, dependency control, and issue resolution. ▪ A strong automation background, with hands-on experience using Lidana (or similar test scripting tools) and Tosca (or equivalent test execution tools) to accelerate test preparation, expand automation coverage, and validate Platform Updates. ▪ Demonstrated ability to embed automated tests into CI/CD, scale automation release-over- release, and foster an efficiency-focused testing culture. ▪ Strong communication, stakeholder management, and organisational skills, able to lead multiple testing cycles in fast-paced global environments. ▪ A continuous-improvement and analytical mindset, with focus on AI adoption, automation expansion, and quality-driven delivery. ▪ Professional certifications such as Prince2 Practitioner or PMP, with fluency in English (French is an advantage).

Zaffran, an Indian restaurant with a decade of success in the Food and Beverage Industry, is seeking an experienced and dedicated individual to lead and oversee all aspects of its daily operations. The ideal candidate will bring 5-7 years of proven experience in restaurant supervision, demonstrating a strong track record of operational excellence and effective team management. Key responsibilities include ensuring seamless service delivery, maintaining high standards of customer satisfaction, and fostering a positive and productive working environment. Join our vibrant culinary team where hard work and dedication are valued.

Join our vibrant team at Cheers Bar Lounge! We are seeking a friendly and enthusiastic individual to excel as a Bartender and Barista. In this dynamic role, you will be responsible for crafting a wide range of excellent coffee beverages and refreshing drinks, ensuring every customer receives a high-quality product with a smile. The ideal candidate thrives in a fast-paced environment, demonstrating efficiency, attention to detail, and exceptional customer service. If you have a passion for hospitality and love creating memorable experiences, we want to hear from you!

Join our dynamic team as a Front of House Deli Specialist and sandwich maker, where you'll engage directly with customers while preparing high-quality sandwiches with premium ingredients. Key Responsibilities: • Prepare delectable sandwiches using top-quality ingredients, • Operate an electric slicer with safety and precision, • Demonstrate expertise in Italian food products, • Maintain a clean and visually appealing work area Requirements: • Experience in sandwich making or deli work, • Proficiency with an electric slicer, • Knowledge of Italian culinary products, • Ability to prepare authentic Italian coffee, • Professional appearance and work ethic, • Excellent communication and customer service skills If you're passionate about Italian cuisine, coffee culture, and delivering impeccable service, we would love to hear from you. Thrive in a fast-paced, customer-centered environment with us.

We are looking for a highly skilled and passionate Chef to lead our culinary team. This pivotal role involves overseeing all aspects of food preparation, upholding rigorous quality and safety standards, and expertly managing kitchen operations. If you are a dynamic leader with a strong background in culinary arts and team management, this is an exciting opportunity to contribute to our esteemed establishment, driving innovation in menus, ensuring exceptional service, and fostering a positive kitchen environment. Key Responsibilities: • Lead and supervise the entire kitchen team, including sous chefs, cooks, and kitchen assistants, ensuring efficient workflow and high-quality food production., • Develop and design creative menus that align with the restaurant's concept and customer preferences., • Oversee food preparation, cooking, and presentation to ensure consistency and excellence., • Maintain strict adherence to food safety regulations and hygiene standards across all kitchen operations., • Manage inventory, order supplies, and control food costs to optimise profitability., • Train staff on food preparation techniques, safety procedures, and service standards., • Collaborate with front-of-house staff to ensure seamless service delivery., • Monitor kitchen equipment maintenance and cleanliness to uphold a safe working environment., • Foster a positive team culture through leadership, motivation, and professional development initiatives. Qualifications: • Proven supervising experience within a busy restaurant or hospitality environment., • Extensive culinary experience with strong skills in food production, preparation, and cooking techniques., • Demonstrable team management skills with the ability to lead and inspire staff effectively., • Knowledge of food safety standards and regulations is essential., • Previous experience in restaurant settings or hospitality industry preferred., • Strong leadership qualities combined with excellent organisational skills., • Ability to work under pressure whilst maintaining attention to detail., • Passion for innovation in cuisine alongside a commitment to delivering exceptional customer experiences.