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  • Cafe Supervisor
    Cafe Supervisor
    12 hours ago
    £13.5–£14 hourly
    Full-time
    Croydon

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary We are seeking a motivated and experienced individual to join our team as a Supervisor in the Specialty Coffee Industry. You will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities • Oversee all aspects of daily operations, including opening and closing procedures and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork.

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  • Restaurant Manager
    Restaurant Manager
    2 days ago
    £37000–£51000 yearly
    Full-time
    London

    What you'll get: • £37,000 – 51,900 OTE (including service charge - our data says you can earn between £2 to £4 per hour on top of your pay), • Quarterly Bonus scheme, • Free yummy pizzas and soft drinks on every shift, • Free Sourdough bread to cook at home, • 28 days holiday, • Salary sacrifice pension scheme, • Medicash - Health cash plans e.g.: dental, glasses, physiotherapy, etc., • 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters., • Cashback, online discounts and discounted shopping vouchers to help with everyday savings., • Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks., • Annual social events, incentives and competitions, • 50% staff discount when dining in any Franco Manca restaurants, • Up to £500 employee referral scheme (T&C apply), • Ongoing personal growth and development with our Franco Academy all over the UK About Us At Franco Manca, we're not just making sourdough pizza – we're creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza – we're about people, community, and creating a welcoming space where everyone feels at home. What You'll Do: • As a Restaurant Manager, you'll be the driving force behind one of our buzzing pizzerias. You'll lead by example, inspiring your team to deliver exceptional service, delicious food, and an unforgettable experience for every guest who walks through our doors., • You'll take ownership of the day-to-day running of the restaurant, ensuring everything from the dough to the smiles is on point., • Lead, support and develop your team to deliver the very best – whether it's during the lunchtime rush or a busy Friday night., • Be the face of Franco Manca, building great relationships with customers and the local community., • Take care of business – from managing budgets and hitting targets to ensuring health & safety standards are always met., • Celebrate success with your team – because when one of us wins, we all win. What You'll Bring: • You'll have a love of great food and drink – and want to share that passion with others., • Lead with heart and energy, creating a positive vibe that's infectious., • Know your way around a busy restaurant floor and can stay cool under pressure., • Have a sharp eye for the details that make all the difference, from the perfect pizza to the perfect guest experience., • Thrive on building and motivating a team, helping them to grow and achieve their potential., • You're ambitious, with a hunger to grow your career in a business that's growing just as fast. If you have the skills & passion to become a Franco Manca Restaurant Manager, then hit apply and be part of the pioneers of Sourdough Pizza! Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

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  • Kitchen Manager
    Kitchen Manager
    17 days ago
    £15–£17 hourly
    Full-time
    London

    About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we’re passionate about delivering outstanding food, exceptional service and unforgettable guest experiences. We’re looking for an experienced Kitchen Manager to lead our kitchen operation, ensuring every dish is prepared to the highest standard while supporting the smooth and efficient running of the restaurant. This is a hands-on leadership role for someone who thrives in a fast-paced environment, leads by example and takes pride in maintaining a well-organised, high-performing and profitable kitchen. The Role As Kitchen Manager, you will oversee the day-to-day running of the kitchen, ensuring exceptional food quality, efficient operations and full compliance with food safety standards. You’ll lead, motivate and develop the kitchen team, manage stock and ordering, control food costs and ensure every service runs smoothly. Working closely with management, you’ll help maximise profitability, minimise waste and deliver an outstanding dining experience for every guest. Key Responsibilities Kitchen Operations • Lead the daily operation of the kitchen during service., • Prepare and oversee the preparation of all menu items to company standards., • Ensure every dish is presented consistently and served efficiently., • Maintain a clean, organised and fully operational kitchen at all times., • Monitor food quality, portion control and presentation., • Ensure all food is prepared safely and in line with HACCP and food hygiene regulations., • Manage prep schedules to ensure the kitchen is ready for every service., • Maintain kitchen equipment and report maintenance issues promptly. Leadership & Team Management • Recruit, train, coach and develop the kitchen team., • Lead by example, creating a positive and accountable working culture., • Schedule staff effectively to meet business needs., • Conduct regular performance reviews and provide ongoing feedback., • Manage disciplinary and performance issues in line with company procedures., • Foster strong communication between the kitchen and front-of-house teams. Stock & Cost Control • Manage stock levels and place supplier orders., • Carry out weekly and monthly stock takes., • Monitor food margins and work to achieve GP targets., • Reduce waste through effective stock rotation and portion control., • Ensure deliveries are checked, stored correctly and recorded accurately. Food Safety & Compliance • Ensure full compliance with Food Safety, HACCP, COSHH and Health & Safety regulations., • Maintain accurate food safety records and temperature logs., • Ensure all team members hold appropriate food hygiene knowledge and training., • Keep the kitchen inspection-ready at all times. Business Performance • Work with management to improve kitchen efficiency and profitability., • Contribute to menu development and seasonal specials., • Identify opportunities to improve systems, workflows and service., • Support new menu launches with recipe development, costings and staff training., • Help achieve labour, food cost and profitability targets. What We’re Looking For • Previous experience as a Kitchen Manager, Head Chef or Senior Sous Chef., • Strong leadership and people management skills., • Excellent knowledge of food safety and kitchen compliance., • Experience managing food costs, GP and stock control., • Ability to perform under pressure in a fast-paced environment., • Strong organisational and communication skills., • Passion for delivering exceptional food and guest experiences. What We Offer • Competitive salary., • Performance-based bonus opportunities., • Staff meals while on shift., • Employee discounts., • Ongoing training and career development., • Opportunity to help shape and grow an ambitious restaurant brand., • Supportive and energetic working environment.

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  • Bar / Restaurant Supervisor
    Bar / Restaurant Supervisor
    27 days ago
    £14.5 hourly
    Full-time
    Bromley

    Restaurant Supervisor (Bar & Grill) | The Royal Bell Location: The Royal Bell, 175 High Street, Bromley BR1 1NN Type: Permanent | Full-Time Start Date: August 2026 Restaurant Supervisor Required for Premium Bar & Grill The Royal Bell is a Grade II listed building reimagined as a five-storey, design-led leisure destination offering elevated service and culinary excellence across multiple spaces including: • Private Members Club, • Bar & Grill, • Pizza Restaurant, • Café, • Royal Hall Grand Ballroom, • Expansive Garden & Members' Terrace, • Event Spaces, • 14 Boutique Hotel Rooms Defined by connection, it's a place for our members to work, unwind, celebrate and belong. Where productivity meets party, ideas meet action, and connections aren't incidental—they're inevitable. We're looking for an experienced Restaurant Supervisor to lead the floor within our Bar & Grill. This is a hands-on leadership role for someone who thrives in a busy, premium hospitality environment and takes pride in delivering exceptional guest experiences. Working closely with the Restaurant Manager and senior management team, you'll lead service from the front, support and develop the waiting team, and ensure every guest receives warm, knowledgeable and professional hospitality. We're looking for someone who doesn't just supervise service—they raise the standard of it. Key Responsibilities • Lead the restaurant floor during service, ensuring every shift runs smoothly and efficiently., • Supervise, motivate and support the front of house team, leading by example at all times., • Deliver exceptional guest experiences, resolving feedback and service issues professionally and confidently., • Ensure food and drinks are served to the highest standards of presentation and service., • Coordinate with the kitchen and bar teams to maintain excellent communication and smooth service., • Train, coach and develop waiting staff, helping to build a knowledgeable and high-performing team., • Monitor restaurant presentation, cleanliness and organisation throughout every shift., • Support rota management, team briefings and shift planning alongside the Restaurant Manager., • Ensure all food safety, licensing and health & safety procedures are followed., • Assist in achieving labour, sales and guest satisfaction targets through effective floor management. What We're Looking For • Previous experience as a Restaurant Supervisor, Senior Waiter/Waitress, Floor Supervisor or similar leadership role within a quality restaurant, premium pub or hotel., • A genuine passion for hospitality and delivering memorable guest experiences., • A confident and approachable leader who enjoys coaching and developing others., • Excellent organisational skills with the ability to stay calm under pressure., • Strong food and beverage knowledge with the confidence to make recommendations and drive sales., • A hands-on approach with a willingness to support every area of the restaurant when required., • Professional presentation and outstanding communication skills., • Flexibility to work evenings, weekends and key trading periods. What We Offer • Competitive salary., • Generous tronc and tips., • Staff meals whilst on duty., • Employee discounts across The Royal Bell., • Ongoing training and development., • Clear opportunities for career progression within a growing hospitality business., • The opportunity to play a key role in one of South East London's most exciting hospitality destinations. If you're an experienced hospitality professional ready to take the next step in your career and help shape an exceptional dining experience, we'd love to hear from you.

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  • General Manager
    General Manager
    2 months ago
    £40000–£45000 yearly
    Full-time
    Croydon

    About the Role Whelans Pubs is looking for an experienced, driven and passionate General Manager to lead one of our busy pubs. This is an opportunity for a hands-on leader who thrives in a fast-paced hospitality environment, has a passion for delivering exceptional guest experiences, and is committed to building high-performing teams. As General Manager, you will take full ownership of your business, driving sales, profitability, operational standards and team development while creating a welcoming atmosphere for every guest. Key Responsibilities Leadership Lead, inspire and develop your management and bar teams. Recruit, train and retain exceptional team members. Create a positive, motivated and accountable working culture. Conduct regular team meetings, coaching sessions and performance reviews. Manage staffing levels and rotas in line with business needs. Commercial Performance Take full responsibility for achieving weekly and monthly sales targets. Drive wet sales, food sales and profitability. Maximise opportunities through events, entertainment and seasonal promotions. Monitor labour costs, GP margins and controllable costs. Analyse business performance and implement action plans to improve results. Customer Experience Deliver exceptional customer service standards every day. Resolve customer complaints professionally. Build relationships with regular guests and the local community. Maintain consistently high review scores across online platforms. Operations Ensure the venue is presented to the highest standards at all times. Maintain excellent cleanliness throughout front and back of house. Ensure compliance with company operating procedures. Complete daily, weekly and monthly compliance checks. Financial Control Manage cash handling procedures. Complete accurate banking and financial reporting. Control stock through regular stock takes and ordering. Investigate and minimise stock losses and wastage. Maintain strong cost controls across the business. Compliance Ensure full compliance with: Licensing legislation Health & Safety Food Safety Fire Safety Employment legislation Challenge 25 procedures Company policies Marketing & Business Development Drive local marketing initiatives. Promote live sport, entertainment and food offers. Ensure social media is regularly updated with high-quality content. Build relationships with local businesses, charities and community groups. Identify opportunities to increase footfall and revenue. What We’re Looking For Essential Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar. Strong leadership and people management skills. Commercially focused with proven sales growth. Excellent financial understanding including labour and GP control. Personal Licence holder (or willing to obtain one). Strong understanding of licensing and compliance. Exceptional communication skills. Excellent organisational ability. Flexible to work evenings, weekends and bank holidays. Desirable Experience managing food operations. Experience delivering live entertainment and sporting events. Cellar management knowledge. First Aid qualification. Level 2 Food Safety. Personal Licence. Key Performance Indicators (KPIs) Sales growth Profitability Labour percentage Gross Profit performance Stock variance Wage control Customer satisfaction Mystery visit results Audit compliance Team retention Employee engagement Online review scores Health & Safety compliance Licensing compliance What We Offer Competitive salary Performance-related bonus scheme Career progression opportunities Ongoing training and development Company pension Employee discounts Company events Supportive Operations Team Recognition and reward programmes Our Values At Whelans Pubs, we believe in: People – Investing in our teams and creating opportunities for success. Standards – Delivering excellence in everything we do. Fun – Creating memorable experiences for our guests and our teams. The Ideal Candidate You’ll be an energetic, visible leader who leads from the front, sets high standards and inspires your team every day. You’ll be commercially aware, passionate about hospitality, confident in making decisions, and motivated by creating thriving pubs that guests love to visit. If you’re ready to take ownership of a successful pub and build an exceptional business with Whelans Pubs, we’d love to hear from you.

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