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Leadership coach jobs in United Kingdom - Page 2

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  • Bar / Restaurant Supervisor
    Bar / Restaurant Supervisor
    1 month ago
    £14.5 hourly
    Full-time
    Bromley

    Restaurant Supervisor (Bar & Grill) | The Royal Bell Location: The Royal Bell, 175 High Street, Bromley BR1 1NN Type: Permanent | Full-Time Start Date: August 2026 Restaurant Supervisor Required for Premium Bar & Grill The Royal Bell is a Grade II listed building reimagined as a five-storey, design-led leisure destination offering elevated service and culinary excellence across multiple spaces including: • Private Members Club, • Bar & Grill, • Pizza Restaurant, • Café, • Royal Hall Grand Ballroom, • Expansive Garden & Members' Terrace, • Event Spaces, • 14 Boutique Hotel Rooms Defined by connection, it's a place for our members to work, unwind, celebrate and belong. Where productivity meets party, ideas meet action, and connections aren't incidental—they're inevitable. We're looking for an experienced Restaurant Supervisor to lead the floor within our Bar & Grill. This is a hands-on leadership role for someone who thrives in a busy, premium hospitality environment and takes pride in delivering exceptional guest experiences. Working closely with the Restaurant Manager and senior management team, you'll lead service from the front, support and develop the waiting team, and ensure every guest receives warm, knowledgeable and professional hospitality. We're looking for someone who doesn't just supervise service—they raise the standard of it. Key Responsibilities • Lead the restaurant floor during service, ensuring every shift runs smoothly and efficiently., • Supervise, motivate and support the front of house team, leading by example at all times., • Deliver exceptional guest experiences, resolving feedback and service issues professionally and confidently., • Ensure food and drinks are served to the highest standards of presentation and service., • Coordinate with the kitchen and bar teams to maintain excellent communication and smooth service., • Train, coach and develop waiting staff, helping to build a knowledgeable and high-performing team., • Monitor restaurant presentation, cleanliness and organisation throughout every shift., • Support rota management, team briefings and shift planning alongside the Restaurant Manager., • Ensure all food safety, licensing and health & safety procedures are followed., • Assist in achieving labour, sales and guest satisfaction targets through effective floor management. What We're Looking For • Previous experience as a Restaurant Supervisor, Senior Waiter/Waitress, Floor Supervisor or similar leadership role within a quality restaurant, premium pub or hotel., • A genuine passion for hospitality and delivering memorable guest experiences., • A confident and approachable leader who enjoys coaching and developing others., • Excellent organisational skills with the ability to stay calm under pressure., • Strong food and beverage knowledge with the confidence to make recommendations and drive sales., • A hands-on approach with a willingness to support every area of the restaurant when required., • Professional presentation and outstanding communication skills., • Flexibility to work evenings, weekends and key trading periods. What We Offer • Competitive salary., • Generous tronc and tips., • Staff meals whilst on duty., • Employee discounts across The Royal Bell., • Ongoing training and development., • Clear opportunities for career progression within a growing hospitality business., • The opportunity to play a key role in one of South East London's most exciting hospitality destinations. If you're an experienced hospitality professional ready to take the next step in your career and help shape an exceptional dining experience, we'd love to hear from you.

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  • Store Manager
    Store Manager
    1 month ago
    Full-time
    London

    Elevate your coffee expertise and step into a leadership role as a Store Manager at Half Million Café! Are you a seasoned coffee enthusiast who wants to progress your career? Half Million Café is seeking a Store Manager to oversee the UK brand and administrative functions, while working closely with our operations team to drive efficiency, growth, and exceptional customer experiences. Half Million was founded in 2018 in Saudi Arabia. Named after its initial investment amount, Half Million is rapidly expanding, regularly opening new stores across Saudi Arabia. We are seeking enthusiastic team members to join the Flagship store in London and be part of our exciting international journey. As a Store Manager at Half Million Café, you'll play a pivotal role in shaping our coffee culture. Key Responsibilities • Work closely with the Operations team to implement business strategies that increase sales, profitability, and customer satisfaction., • Manage the daily running of the café, ensuring high standards across product quality, customer experience, and team performance., • Take a hands-on approach, supporting floor operations during peak times, including barista and service duties., • Hire, train, and supervise baristas, floor staff, and kitchen team members., • Ensure full compliance with health, safety, and hygiene regulations., • Monitor and maintain inventory, ensuring adequate stock levels and minimising waste., • Control labour costs, manage scheduling, and oversee rota planning while maintaining operational efficiency., • Manage financial performance including budgeting, reporting, and cost control., • Implement and enforce company policies, operational procedures, and administrative protocols., • Handle customer feedback and resolve issues efficiently and professionally., • Maintain equipment, facilities, and overall store presentation to high standards., • Build and maintain strong relationships with suppliers, vendors, and customers., • Keep up to date with market trends, customer preferences, and best practices in the café industry., • Support team development through coaching, performance reviews, and career progression planning., • Manage employee relations matters professionally, addressing queries and concerns fairly and in collaboration with HR., • Collaborate with cross-functional teams including HR, Finance, and Operations to ensure alignment and smooth running of business functions. Requirements • Minimum 2 years of experience as a Café Store Manager, General Manager, or similar leadership role., • Strong hands-on management approach, with experience actively supporting day-to-day café operations., • Experience in high-standard service environments is preferred., • Coffee industry experience is a strong advantage., • Excellent customer service and conflict resolution skills., • Proven leadership ability with experience motivating and developing teams., • Understanding of HR practices, including performance management and staff engagement., • Knowledge of KPIs, labour costs, and basic financial reporting., • Strong business and financial awareness, with the ability to support forecasting and cost control., • Experience working closely with cross-functional teams, including HR, Finance, and Operations., • Excellent communication, organisational, and time management skills. Pay: £38,000.00 - £43,000.00 per year

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  • Kitchen Manager
    Kitchen Manager
    1 month ago
    Full-time
    London

    Kitchen Manager Location: London, Arcade Arena London and The Crystal Maze LIVE Experience Job Type: Full time, 40 hour week Salary: Competitive + service charge Start Date: August 2026 About Little Lion Entertainment Little Lion Entertainment is a pioneering force in immersive entertainment, creating standout attractions that redefine how audiences play and engage. At Arcade Arena London, that innovation is brought together in one electrifying destination, combining the high speed competition of Chaos Karts, the nostalgic maze running excitement of PAC-MAN LIVE EXPERIENCE, and the action packed spectacle of the brand new Alien Invasion. Alongside this, the iconic The Crystal Maze LIVE Experience continues to thrive as an attraction, showcasing Little Lion Entertainment's broader expertise in delivering unforgettable, large scale immersive adventures. About the Role We’re launching a brand new immersive entertainment attraction in London this September, bringing cutting edge technology, interactive experiences and high energy fun together under one roof. We're looking for a hands on, organised and commercially minded Kitchen Manager to lead the food operation across Arcade Arena London and The Crystal Maze LIVE Experience. This is a key launch role within Little Lion Entertainment’s growing food and beverage operation. You’ll work directly with the Head of F&B to deliver new menus, build strong kitchen systems, train junior kitchen leads and make sure food quality, consistency, safety and speed are delivered every day. The menus have been developed, but this is not a just follow the book role. We’re looking for someone who can help bring them to life, refine prep and service flow, improve kitchen standards and contribute ideas as the food offer evolves. This role will initially be split across our two London venues while Arcade Arena London launches and the food operation beds in. This is not a traditional late night restaurant kitchen role. Our venues are experience led, fast paced and fun, with no typical late night restaurant finishes. Key Responsibilities • Lead the day to day kitchen operation across Arcade Arena London and The Crystal Maze LIVE Experience., • Work directly with the Head of F&B to deliver menus, specs, builds, prep systems and service standards., • Train, coach and develop junior kitchen team members and future site kitchen leads., • Ensure all dishes are prepared and presented consistently to agreed specifications., • Manage prep, ordering, stock control, wastage and kitchen organisation., • Maintain high standards of food safety, allergen control, hygiene and health & safety., • Lead from the front during busy periods and support the team on the kitchen floor., • Work closely with venue managers and the wider operations team to deliver a smooth guest experience., • Support corporate and group food delivery, ensuring food is served on time and to standard., • Keep kitchen records, checklists and compliance documents accurate and up to date. What We're Looking For • Experience as a Kitchen Manager, Sous Chef, Senior Sous Chef or strong Junior Sous ready to step up., • A hands on leader who enjoys being on the kitchen floor, not managing from a distance., • Strong understanding of food safety, allergens, hygiene and kitchen compliance., • Calm, organised and consistent under pressure., • Able to manage prep, stock, ordering, waste and kitchen standards., • Comfortable working across more than one site, especially during a launch period., • Positive leadership style with the ability to train and motivate junior chefs., • Commercial awareness around food cost, labour, wastage and consistency., • Level 3 Food Safety preferred. What You'll Get • Competitive salary, plus service charge., • Service charge is paid in addition to the salary and is not included in the figure above., • A key role in the opening of one of London’s newest immersive attractions., • Direct working relationship with the Head of F&B., • Genuine room to contribute to menu development, specs and operational improvements., • No typical late night restaurant finishes., • Complimentary tickets to all Little Lion attractions, including The Crystal Maze LIVE Experience after 6 months., • Employee Assistance Programme (EAP)., • Ongoing training, development and progression opportunities., • A fun, energetic and supportive working environment. Please Note: As we are preparing to launch an exciting brand new attraction opening in September 2026, our recruitment process will take place over the summer. Candidates should be available to attend interviews and assessment centres from 20th July 2026. Successful applicants will then be required to attend training from 10th August 2026, as we prepare the team for our official opening. This training period is an essential part of the role, ensuring every team member is fully equipped to deliver the exceptional guest experience that Little Lion Entertainment is known for. We kindly ask that applicants only apply if they can commit to these key dates. Job Type: Full-time Work authorisation: • United Kingdom (required) Work Location: In person

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  • F&B Venue Manager
    F&B Venue Manager
    1 month ago
    £35000 yearly
    Full-time
    Shoreditch, Hackney

    Are you ready to lead an exceptional food & beverage operation with confidence and flair? UBA Shoreditch is looking for an experienced, driven, and guest-focused F&B Venue Manager to lead the day-to-day operation of our vibrant venue, part of Hart Shoreditch. At UBA, food and drink are at the heart of the guest experience. As F&B Venue Manager, you’ll take full ownership of the venue’s performance, leading your management and front-of-house teams to deliver seamless service, strong financial results, and a consistently memorable experience for every guest. This is a hands-on leadership role for someone who thrives on the floor, inspires teams, and takes pride in high standards. Key Responsibilities: • Lead and manage all food & beverage operations, ensuring smooth, efficient, and high-quality service across all trading periods., • Recruit, train, develop, and motivate a strong management and FOH team, fostering a positive and high-performing culture., • Drive exceptional guest experiences, acting as a visible leader and main point of contact within the venue., • Maintain and uphold high standards of service, presentation, cleanliness, and brand consistency at all times., • Work closely with kitchen, bar, and senior hotel teams to ensure aligned operations and seamless service delivery. What We’re Looking For • Proven experience as an F&B Manager, Venue Manager, or similar senior role within a quality hospitality environment., • Strong leadership skills with the ability to inspire, coach, and develop teams., • Calm, organised, and confident under pressure, with excellent problem-solving skills., • Passionate about delivering standout, guest-first hospitality experiences., • A hands-on leader who leads by example on the floor., • Strong communication skills and attention to detail. What We Offer • Competitive salary plus service charge and performance-related incentives., • Staff meals on duty., • A supportive, welcoming, and energetic working environment within a lifestyle-led brand. Apply now with your CV and join us at UBA Shoreditch!

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  • Store Manager Expert Perfumery
    Store Manager Expert Perfumery
    1 month ago
    £40000–£45000 yearly
    Full-time
    Carnaby, London

    About the Maison Our client is an independent French luxury fragrance Maison renowned for its contemporary approach to fine perfumery, combining exceptional craftsmanship, creative freedom and uncompromising quality. Working alongside internationally acclaimed perfumers, the Maison creates distinctive fragrances using carefully sourced raw materials, celebrating authenticity, innovation and sustainable luxury. With ambitious international expansion plans, the brand is looking for an inspiring Fragrance Boutique Manager to lead its London boutique and deliver an exceptional retail experience. Key Responsibilities Commercial Leadership • Lead the commercial performance of the boutique by driving sales, profitability and sustainable business growth., • Monitor and analyse key performance indicators, including sales performance, conversion rate, average transaction value, units per transaction and operational efficiency., • Develop and implement action plans to maximise commercial opportunities and continuously improve boutique performance., • Plan and execute local initiatives, including product launches, exclusive client events and community partnerships., • Prepare regular business reports and provide strategic recommendations to the Retail Manager and Head Office. Team Leadership & Development • Recruit, onboard and develop a high-performing team that embodies the Maison's values and luxury service standards., • Set clear objectives, conduct performance reviews and provide regular coaching to support individual development., • Foster a collaborative, inclusive and motivating working environment focused on excellence and continuous improvement., • Manage staffing, scheduling and workforce planning in line with business needs and UK employment legislation., • Identify future talent and contribute to succession planning within the retail network. Client Experience & Clienteling • Ensure every client receives an exceptional luxury experience aligned with the Maison's identity and service philosophy., • Drive clienteling initiatives by developing long-term relationships, encouraging personalised follow-ups and expanding the client database., • Inspire the team to deliver expert fragrance consultations, engaging storytelling and memorable client experiences., • Build loyalty among local and international clientele while continuously elevating service standards. Boutique Operations • Oversee all aspects of boutique operations, ensuring impeccable presentation, visual merchandising and operational excellence., • Manage inventory, stock accuracy, replenishment, deliveries and loss prevention procedures., • Ensure full compliance with company procedures relating to cash handling, health & safety, security and data protection., • Maintain efficient back-of-house organisation and ensure the boutique operates to the highest luxury retail standards., • Act as the primary point of contact for landlords, suppliers and local business partners. Candidate Profile • Minimum of three years' management experience within luxury retail, fragrance, beauty, premium hospitality or another high-end customer-focused environment., • Proven experience leading commercial performance and successfully developing high-performing teams., • Previous experience with boutique openings, retail projects or market launches would be a strong advantage., • Strong entrepreneurial mindset with excellent organisational and leadership skills., • Ability to work autonomously while collaborating effectively with an international Head Office., • Genuine passion for niche perfumery, craftsmanship and luxury retail., • Exceptional communication, leadership and coaching abilities., • Fluent English is essential; additional languages are highly desirable., • Flexibility to work weekends, late trading hours and peak retail periods., • Must have the legal right to work in the United Kingdom. What We Offer • Competitive salary based on experience., • Performance-related bonus scheme., • Comprehensive training in fragrance expertise, product knowledge and luxury client experience., • Ongoing coaching, leadership development and career progression opportunities., • Employee discount and product allowance., • The opportunity to play a key role in the international growth of a contemporary French luxury fragrance Maison. Why Join the Maison? Joining the Maison means becoming part of an entrepreneurial and people-focused company where excellence, creativity and innovation are at the heart of everything we do. You will play a pivotal role in the success of the London boutique while working closely with the Retail Manager and the Paris Head Office to support the Maison's continued international expansion. Location This position is based in London, welcoming both local and international clients within a premium retail environment. A strong understanding of London's luxury fragrance, beauty or niche retail market will be considered a significant advantage.

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  • Bar Manager – SHE Soho
    Bar Manager – SHE Soho
    1 month ago
    Full-time
    London

    Lead one of London’s most iconic LGBTQ+ venues. SHE Soho is one of London’s best-known LGBTQ+ venues and one of the few full-time dedicated lesbian bars in the UK. We’re looking for an exceptional hospitality leader to take the venue into its next chapter. This is far more than a management role. We’re looking for someone who can build an outstanding team, inspire people to perform at their very best, create unforgettable guest experiences and foster a culture where people genuinely enjoy coming to work. If you believe great hospitality starts with great leadership, we’d love to hear from you. The Role As Bar Manager, you’ll take full responsibility for the day-to-day operation of SHE Soho, leading your team from the front while delivering exceptional service, strong commercial performance and consistently high standards. Working closely with our senior leadership team, you’ll help shape the future of the venue, developing your people and ensuring SHE remains one of London’s most welcoming and respected LGBTQ+ destinations. We’re Looking For Someone Who • Is an inspiring leader who leads by example., • Builds positive, high-performing teams., • Coaches, develops and motivates people to reach their full potential., • Sets high standards and consistently delivers them., • Holds people accountable with fairness, consistency and integrity., • Creates an inclusive, respectful and supportive working environment., • Thrives in a busy, fast-paced hospitality business., • Has experience managing high-volume venues., • Understands labour, stock control and profitability., • Takes pride in delivering exceptional guest experiences., • Is organised, proactive and solutions-focused., • Enjoys developing future leaders. Key Responsibilities • Lead, inspire and develop the venue team., • Recruit, train and mentor new and existing team members., • Deliver consistently outstanding customer experiences., • Manage rotas, labour costs and staffing levels., • Drive sales while maintaining strong cost controls., • Oversee stock management and minimise wastage., • Ensure licensing, compliance and company policies are always upheld., • Build a culture based on teamwork, accountability and respect., • Resolve customer issues professionally and confidently., • Work collaboratively with the wider management team to continually improve the business. What We Offer • Competitive salary., • Healthy monthly service charge., • Ongoing leadership training and career development., • Staff discounts across our venues., • A supportive and inclusive working environment., • The opportunity to make a genuine impact within one of London’s leading independent LGBTQ+ hospitality businesses. Ready to Lead? If you’re an ambitious hospitality leader with a passion for developing people, raising standards and creating unforgettable guest experiences, we’d love to hear from you. Apply today with your CV and tell us why you’re the right person to lead SHE Soho.

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  • Senior Sous Chef
    Senior Sous Chef
    1 month ago
    £48000–£50000 yearly
    Full-time
    London

    Gina, Chingford Gina is looking for an experienced and ambitious Senior Sous Chef to join our kitchen team. We are an independent neighbourhood restaurant in Chingford, founded by husband-and-wife chefs Ravneet Gill and Mattie Taiano. We cook generous, seasonal food using excellent produce and care deeply about consistency, hospitality and creating a positive place to work. This is a key leadership role within the kitchen. Working closely with the Head Chef, you will help lead the team through preparation and service, maintain standards across every section and support the development of the chefs around you. You will be confident running the kitchen in the Head Chef’s absence and able to create a calm, organised and professional working environment, even during busy services. The Role You will: Lead the kitchen team during preparation and service. Run the kitchen confidently in the Head Chef’s absence. Support and manage the pass, ensuring dishes leave the kitchen accurately and consistently. Maintain high standards of food quality, seasoning, presentation and portion control. Train, coach and support Junior Sous Chefs, Chef de Parties and Commis Chefs. Help create a positive, respectful and ambitious kitchen culture. Support ordering, stock control, deliveries and supplier management. Minimise waste and contribute towards food cost and GP targets. Assist with rotas, staffing and the efficient management of labour. Maintain excellent standards of hygiene, organisation and food safety. Support menu development, dish testing and the implementation of new dishes. About You You will have previous experience as a Senior Sous Chef, or be an experienced Sous Chef ready to take the next step. You should be: Calm, organised and confident under pressure. A clear and respectful communicator. Passionate about food, hospitality and developing others. Comfortable taking responsibility and holding standards. Positive, practical and solutions-focused. Experienced in a busy, quality-led kitchen. Knowledgeable about food safety and HACCP. We are looking for someone who takes genuine ownership of their role, leads by example and wants to play an important part in the continued growth of an independent restaurant. In return, you will have the opportunity to work closely with an experienced chef-led team, take on meaningful responsibility and help shape the culture and day-to-day running of Gina’s kitchen.

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  • General Manager
    General Manager
    1 month ago
    £42500–£44000 yearly
    Full-time
    Carnaby, London

    General Manager – Coqfighter Soho Run the Restaurant. Guide the Team. Own the Vibe. At Coqfighter, we do chicken properly. No gimmicks. No nonsense. Just ridiculously good food, proper hospitality, great music, and restaurants full of people having a good time. What started as a street food concept has grown into one of London's favourite independent brands, and we're only just getting started. Now we're looking for an exceptional General Manager to lead our Soho restaurant—the beating heart of the business. This isn't a job for someone who wants to hide in the office. It's for someone who loves the buzz of a busy service, thrives under pressure, and knows that great hospitality starts with great people. If you're the kind of leader who gets stuck in, inspires your team, and takes real pride in running an incredible restaurant, keep reading. Your Restaurant. Your Team. As General Manager, you'll have real ownership. You'll lead from the front, creating an atmosphere that keeps guests coming back and a culture where your team genuinely enjoys coming to work. You'll be responsible for everything from leading an amazing team and delivering unforgettable service to driving sales, controlling costs and making sure every shift runs like clockwork. We trust our managers to make decisions, solve problems and treat the business like it's their own. What You'll Be Doing • Leading every service with confidence, energy and positivity., • Building, coaching and developing an exceptional team., • Delivering consistently brilliant guest experiences., • Driving sales while managing labour, stock and profitability., • Recruiting, training and retaining the best people., • Maintaining the high standards Coqfighter is known for., • Bringing ideas that make the restaurant even better. What We're Looking For You'll already be a successful General Manager, or an outstanding Assistant Manager who's more than ready for the next step. More importantly, you'll be someone who: • Loves being on the restaurant floor., • Leads with positivity, empathy and confidence., • Thrives in fast-paced, high-volume hospitality., • Understands the numbers as well as the people., • Builds strong, motivated teams., • Stays calm when the pressure's on., • Takes ownership and makes things happen., • Never settles for "good enough." What You'll Get • Competitive salary., • Quarterly performance bonus., • 28 days' paid holiday., • Free staff meals every shift., • Ongoing development and genuine opportunities to progress., • A supportive leadership team that wants you to succeed., • The chance to help shape the future of one of London's most exciting independent restaurant brands. Why Coqfighter? Because hospitality should be fun. We work hard, we laugh a lot, and we care about doing things properly. We don't believe in egos or corporate nonsense—just great food, brilliant service and looking after our people. We're ambitious, founder-led and constantly evolving. We want managers who'll challenge us, bring fresh ideas and help raise the bar even higher. If you want to run one of London's busiest restaurants, build an incredible team and make your mark on a brand that's going places, we'd love to hear from you. Ready to lead from the front? Join Coqfighter Soho and help us serve London's best chicken—with a side of unforgettable hospitality.

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  • 🚀 Multi Store Manager  – Bread & Truffle 🚀 Experienced only
    🚀 Multi Store Manager – Bread & Truffle 🚀 Experienced only
    1 month ago
    £38000–£42000 yearly
    Full-time
    London

    Store Manager – Bread & TruffleAre you ready to step into a leadership role with an exciting, fast-growing Italian focaccia brand? At Bread & Truffle, we’re all about authentic flavors, high-quality ingredients, and an unbeatable team spirit! If you love great food, great people, and great opportunities, this is the role for you.Why You’ll Love This Role✅ Lead an amazing team that feels like family✅ Earn fantastic bonuses when your store smashes targets✅ Be part of a growing brand making waves in food retail✅ Take ownership of your store in a dynamic, fast-paced environment✅ Enjoy flexibility with up to 45 hours per weekWhat You’ll Be Doing🔥 Leading and motivating your team to deliver top-notch customer service🔥 Running smooth store operations from opening to closing🔥 Ensuring our focaccia and Italian treats are always fresh, tasty, and beautifully presented🔥 Driving sales and achieving exciting performance targets🔥 Managing stock levels, orders, and supplier relationships🔥 Training, coaching, and developing your team to reach their full potentialWhat We’re Looking For⭐ Proven leadership experience in food retail, hospitality, or restaurant management⭐ A passion for great food and a customer-first mindset⭐ Strong organizational skills and the ability to thrive under pressure⭐ Flexibility to work up to 45 hours per week, including weekends and evenings⭐ A love for Italian cuisine and creating memorable customer experiencesWhat’s In It For You?💰 Competitive salary + juicy performance bonuses🚀 Career growth opportunities as our brand expands🎉 A fun, supportive, and high-energy work environment🍕 The chance to work with authentic, high-quality Italian ingredientsIf you’re ready to take the next step in your career and run your own store with pride, apply today – we can’t wait to meet you! 🙌💥

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  • Coffee Shop Manager
    Coffee Shop Manager
    2 months ago
    Full-time
    London

    We're looking for someone who doesn't just want another hospitality job, but wants to help build one of Fulham's most exciting new independent gelaterias. Café Team Leader / Duty Manager Become the Face of La Gelateria della Luna La Gelateria della Luna is a brand-new independent Italian gelateria opening on Fulham Road. Our vision is simple, to bring authentic Italian gelato, speciality coffee and handcrafted desserts to Fulham, whilst creating an experience that customers will want to return to time and time again. We are looking for a mature, experienced hospitality professional to become the face of our gelateria. This role is perfect for someone with previous hospitality management or supervisory experience who enjoys leading a young team, taking ownership of daily operations and treating the business as though it were their own. As the owner, I will be working alongside the team as much as possible. I am looking for someone I can genuinely trust to confidently manage the business during evenings and weekends, ensuring the highest standards are maintained from opening until closing. Key Responsibilities • Lead the team with confidence and professionalism., • Deliver exceptional customer service at every opportunity., • Prepare and serve speciality coffee, authentic Italian gelato, waffles and desserts., • Support, coach and motivate a young team., • Open and close the gelateria independently., • Operate the EPOS system, • Oversee stock levels, deliveries and daily organisation., • Ensure food safety and hygiene standards are maintained at all times., • Resolve customer enquiries professionally., • Take ownership of the day-to-day operation of the business. Our Standards At La Gelateria della Luna, cleanliness and organisation are non negotiable. The successful candidate will lead by example and ensure that throughout every shift: • Customer areas remain clean, welcoming and presentable., • Counters, coffee stations and preparation areas are spotless., • Floors are checked and cleaned regularly., • Toilets are inspected, cleaned and restocked throughout the day., • Cleaning schedules are completed correctly., • The café is fully prepared for the following day's service before closing. This is a hands-on leadership role. We are looking for someone who is just as happy making coffee, serving customers and helping with cleaning as they are leading the team. About You You will ideally have: • Previous café, restaurant or hospitality management or supervisory experience., • Excellent customer service and communication skills., • A positive and professional attitude., • Strong leadership skills., • Confidence working independently., • High standards of cleanliness and organisation., • Availability to work evenings and weekends., • A genuine passion for hospitality. What We Offer • A friendly and supportive working environment., • The chance to make a real impact and grow with the business., • A workplace where initiative, reliability and hard work are genuinely valued. If you are passionate about hospitality and would like to play a key role in building La Gelateria della Luna from day one, we would love to hear from you. Please send your CV together with a short introduction telling us why you would be the perfect fit for our team. Immediate start available. We are looking for someone who is available to start as soon as possible.

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  • Operations Coordinator (Depositing & Dispatch)
    Operations Coordinator (Depositing & Dispatch)
    2 months ago
    £13.75–£14.9 hourly
    Full-time
    London

    Join one of the UK's fastest-growing food businesses. Are you looking for an opportunity to grow your career in a fast-paced, ambitious food business? Do you enjoy leading a team, solving problems on the production floor, and making sure operations run smoothly? If you're passionate about food production, efficiency, and delivering high-quality products to customers, we'd love to hear from you. We're Planthood, one of the UK's fastest-growing health food companies. Our mission is simple: to help people live healthier, happier lives by making delicious plant-based whole foods more accessible. From our production kitchen in East London, we prepare and deliver thousands of meals across the UK every week. Since launching from Hilary & Will's kitchen in 2020, we've cooked over 4 million meals, appeared on BBC Dragons' Den, and grown by more than 300% year-on-year. As we continue to grow, we're looking for an Operations Coordinator (Depositing & Dispatch) to take ownership of one of the most important stages of our production process. This is an exciting opportunity for someone who enjoys leading a team, improving processes and making a real impact on the day-to-day success of our operation. Role Overview The Operations Coordinator (Depositing & Dispatch) is responsible for coordinating and leading one of the most important areas of Planthood's production operation. Our production process is divided into two key departments: Kitchen Production and Packing & Dispatch Production. Once our chefs have prepared sauces and meal components, your team takes over. You'll oversee the depositing process, ensuring our chef made sauces are accurately portioned into pouches using our Riggs Autopack depositing machines, before being sealed using our continuous stand-up sealing machine and prepared for dispatch. As Planthood continues to scale, you'll help lead the introduction of our new twin-head depositing machine and support the launch of our hot filling operation, playing an important role in the next phase of our production growth. You'll coordinate a small production team, keep production running efficiently, maintain high food safety and quality standards, and ensure customer orders are produced accurately and on time. This role combines production coordination, team leadership, equipment ownership, food safety, operational reporting and continuous improvement. Working closely with Production, Quality Control, Warehouse and Operations teams, you'll play a key role in ensuring products move efficiently through production and into our customers' homes. Key Responsibilities Production Coordination • Coordinate daily depositing and packing operations to achieve production targets., • Allocate tasks and manage workflow across the team throughout the shift., • Monitor productivity, efficiency and output during production runs., • Adapt production plans in real time to respond to operational changes., • Ensure production plans are completed accurately and on schedule., • Lead by example and create a positive, motivated and accountable team culture. Depositing Operations • Coordinate the daily operation of our Riggs Autopack Model 1000 depositing machines., • Ensure hot and cold sauces are deposited accurately and consistently., • Oversee the sealing process using our continuous stand-up sealing machine., • Ensure packaging, sealing and labelling standards are maintained., • Monitor allergen controls and food safety procedures throughout production., • Minimise waste and maximise production efficiency., • Support new product launches and production trials. Equipment Ownership & Process Management • Become the operational owner of the depositing and sealing equipment., • Carry out machine start-up, shut-down and routine operational checks., • Troubleshoot day-to-day equipment issues and resolve minor faults where possible., • Escalate maintenance issues where required and work with relevant teams to minimise downtime., • Support the implementation of new equipment and production technologies. Dispatch & Stock Control • Coordinate finished goods counts and dispatch readiness., • Ensure products are organised, labelled, counted and prepared correctly for shipment., • Maintain accurate production and dispatch records., • Support stock accuracy and product traceability., • Work closely with the Warehouse and Dispatch teams to ensure smooth operational flow. Food Safety & Compliance • Ensure team adherence to HACCP, allergen management and food safety standards., • Complete and review production records and operational documentation., • Support investigations into quality issues and operational incidents., • Escalate food safety, quality and compliance concerns appropriately., • Maintain audit readiness within the depositing and dispatch areas. Team Leadership & Development • Lead, support and motivate the depositing and dispatch team., • Train and onboard new team members on production processes and equipment., • Monitor team performance and maintain accountability to standards., • Conduct regular coaching and feedback conversations., • Support the development of team capability and future talent. Communication & Stakeholder Liaison • Act as the main point of contact for depositing and dispatch operations., • Communicate effectively with Production, Quality Control, Warehouse and Operations teams., • Use Slack, spreadsheets and production reporting tools to communicate operational updates., • Flag production risks, delays, shortages and operational concerns., • Support coordination across departments to ensure production targets are achieved. Continuous Improvement • Identify inefficiencies and opportunities for improvement., • Drive improvements in production efficiency, workflow and organisation., • Support the implementation of new systems, processes and operational changes., • Contribute ideas that improve productivity, quality and team performance. Key Skills & Competencies • Previous experience in a food manufacturing or production environment., • Experience leading or coordinating a small production team., • Strong organisational and time management skills., • Confident leadership skills with the ability to motivate, coach and support others., • Good understanding of food safety, hygiene and HACCP principles., • Confident numerical skills and ability to work with production targets and operational data., • Good IT skills, including Microsoft Excel or Google Sheets., • Comfortable using communication tools such as Slack and email., • Ability to troubleshoot operational and equipment issues., • Strong communication skills and ability to work across multiple departments., • Ability to manage competing priorities in a fast-paced production environment. Key Behaviours • Strong sense of ownership and accountability., • Leads by example and sets high standards., • Proactive and solutions-focused., • Calm and organised under pressure., • Positive, professional and supportive., • Committed to food safety, quality and operational excellence., • Strong attention to detail., • Open to learning and continuous improvement., • Ambitious and motivated to grow with the business. What We Offer • A chance to join one of the UK's fastest-growing food businesses., • Opportunities to develop your leadership skills and progress your career., • A supportive, ambitious and collaborative team environment., • The opportunity to make a real impact as we continue to grow.

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  • Supervisor
    Supervisor
    2 months ago
    £30000–£34000 yearly
    Full-time
    Highwood Hill, London

    We are looking for an enthusiastic, reliable, and experienced Restaurant Supervisor to join our team. This is an excellent opportunity for someone with strong leadership skills who is passionate about delivering outstanding customer service and creating a positive working environment. Key Responsibilities: • Supervise the day-to-day operation of the restaurant, ensuring smooth and efficient service., • Lead, motivate, and support the front-of-house team to deliver exceptional customer experiences., • Assist with staff training, coaching, and performance management., • Manage staff rotas, breaks, and daily task allocation., • Handle customer queries, feedback, and complaints professionally and effectively., • Ensure high standards of cleanliness, food safety, and health & safety are maintained at all times., • Support stock control, ordering, and inventory management., • Work closely with the management team to achieve sales targets and operational goals., • Step in to support all areas of the restaurant during busy periods. What We're Looking For: • Previous supervisory or team leader experience in a restaurant, hospitality, or food service environment., • Excellent leadership and communication skills., • A positive, hands-on attitude with the ability to work under pressure., • Strong organisational and problem-solving abilities., • A passion for delivering exceptional customer service., • Flexible availability, including evenings, weekends, and bank holidays. What We Offer: • Competitive pay., • Opportunities for career progression and development., • Staff discounts., • A supportive and friendly working environment., • Ongoing training and development. If you're a motivated leader who thrives in a fast-paced hospitality environment and enjoys developing a successful team, we'd love to hear from you. Apply today and become part of our growing team.

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  • Production Supervisor
    Production Supervisor
    2 months ago
    £32000–£34000 yearly
    Full-time
    London

    Department: Production / Operations Reports To: Production Manager Location: Leyton, E10 7QP Hours: Full-Time Salary: £32,000 - £34,000 per annum Are you looking for a new role in an exciting, fast-growing company? Do you enjoy leading teams, solving problems and making sure things run smoothly in a fast-paced environment? Do you want to help transform the health of people and the planet through food? We have the perfect role for you. We're Planthood, one of the fastest-growing health food companies in the UK. Our mission is to help people live healthier, happier lives by eating more plant-based whole foods. We do this from our own London kitchen, where we cook up irresistibly delicious food and deliver it to thousands of customers across the UK every week. Since launching from Hilary & Will's kitchen in 2020, we've now cooked over 4 million meals, featured on BBC Dragons' Den, and grown 300%+ year-on-year. As we continue to scale, we're looking for an exceptional Production Supervisor to help lead our production operation. This is a hands-on leadership role at the heart of the business, responsible for ensuring our production team operates safely, efficiently and to the highest standards every day. A key focus of this role will be overseeing the packaging of our meal kit components and managing the end-to-end dispatch process to our third-party logistics (3PL) partner for direct-to-consumer (D2C) deliveries. You'll be responsible for ensuring products are accurately packed, quality checked, and dispatched on time, while maintaining the operational standards that our customers expect. You'll play a key role in driving performance, developing people, improving processes and maintaining the quality and consistency that our customers rely on. Working closely with the wider management team, you'll help ensure that every box leaving our facility reflects the standards and values that have fuelled Planthood's growth so far. This is an opportunity to take ownership of a critical function within a rapidly growing food business and help shape the future of our production operation. What You'll Be Doing Team Leadership • Lead, motivate and support production team members across packing, depositing, sealing and dispatch operations., • Create a positive, engaged and high-performing team culture., • Train and onboard new starters, supporting their development and success., • Conduct regular one-to-one meetings, coaching sessions and performance conversations., • Manage staffing levels, rotas, holidays and shift changes to ensure operational requirements are met. Production & Operations • Ensure daily production targets and quality standards are consistently achieved., • Monitor team performance and productivity, identifying opportunities to improve efficiency and workflow., • Support the day-to-day management of production operations and deputise for the Production Manager when required., • Maintain accurate production records, reports and operational documentation., • Drive continuous improvement initiatives across the production floor. Dispatch & Logistics • Oversee the packaging and dispatch of meal kit components to our 3PL partner., • Ensure products are packed accurately, quality checked and dispatched on time., • Complete dispatch paperwork, labels and reports accurately and within required deadlines., • Build strong relationships with internal teams and external logistics partners., • Resolve operational and logistics issues quickly and effectively. Quality, Food Safety & Compliance • Ensure food safety, allergen, hygiene and HACCP standards are followed at all times., • Support quality control processes and ensure all required checks are completed accurately., • Promote a strong health and safety culture throughout the operation., • Support audits, risk assessments and compliance activities, including SALSA accreditation., • Help maintain the high standards our customers expect from every Planthood delivery. Stock & Equipment • Support stock control, stock rotation and waste reduction initiatives., • Monitor equipment performance and report maintenance issues promptly., • Help ensure production machinery is operated safely and efficiently. What We're Looking For • Previous supervisory experience within food production, manufacturing, warehousing, logistics or another fast-paced operational environment., • Strong leadership, communication and people management skills., • Experience coaching, developing and motivating teams., • A proactive approach to problem-solving and continuous improvement., • Good understanding of food safety, HACCP, allergens and health & safety requirements., • Comfortable using systems such as Connecteam, Google Sheets and Mapal., • Strong organisational skills and attention to detail., • Positive, resilient and able to remain calm under pressure. Why Join Us? • Be part of one of the UK's fastest-growing health food companies., • Play a key role in a business that's scaling rapidly and making a positive impact., • Work with a passionate, supportive and ambitious team., • Enjoy opportunities for development, progression and increased responsibility., • Help us transform the health of people and the planet through food.

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  • General Manager
    General Manager
    2 months ago
    £40000–£50000 yearly
    Full-time
    London

    Are you an experienced, driven, and passionate General Manager looking to lead a thriving pub? Whelans Pubs is seeking a hands-on leader who excels in fast-paced hospitality, is dedicated to delivering exceptional guest experiences, and committed to building high-performing teams. As General Manager, you will fully own your business, driving sales, profitability, and operational standards, while fostering a welcoming atmosphere for every guest. You'll be an energetic, visible leader, setting high standards and inspiring your team daily. Commercially aware and passionate about hospitality, you'll confidently make decisions and be motivated by creating pubs guests love to visit. Key Responsibilities • Leadership, • Lead, inspire, and develop your management and bar teams., • Recruit, train, and retain exceptional team members., • Create a positive, motivated, and accountable working culture., • Conduct regular team meetings, coaching sessions, and performance reviews., • Manage staffing levels and rotas in line with business needs., • Commercial Performance, • Take full responsibility for achieving weekly and monthly sales targets., • Drive wet sales, food sales, and overall profitability., • Maximise opportunities through events, entertainment, and seasonal promotions., • Monitor labour costs, GP margins, and controllable expenses., • Analyse business performance and implement action plans to improve results., • Customer Experience, • Deliver exceptional customer service standards every day., • Resolve customer complaints professionally and efficiently., • Build strong relationships with regular guests and the local community., • Maintain consistently high review scores across online platforms., • Operations, • Ensure the venue is presented to the highest standards at all times., • Maintain excellent cleanliness throughout both front and back of house areas., • Ensure full compliance with all company operating procedures., • Complete daily, weekly, and monthly compliance checks diligently., • Financial Control, • Manage cash handling procedures accurately., • Complete precise banking and financial reporting., • Control stock effectively through regular stock takes and ordering., • Investigate and minimise stock losses and wastage., • Maintain strong cost controls across all aspects of the business., • Compliance, • Ensure full compliance with: Licensing legislation, Health & Safety, Food Safety, Fire Safety, Employment legislation, Challenge 25 procedures, and Company policies., • Marketing & Business Development, • Drive local marketing initiatives to increase visibility., • Promote live sport, entertainment, and food offers., • Ensure social media channels are regularly updated with high-quality content., • Build relationships with local businesses, charities, and community groups., • Identify opportunities to increase footfall and revenue. What We’re Looking For • Essential, • Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar environment., • Strong leadership and people management skills., • Commercially focused with a proven track record of sales growth., • Excellent financial understanding, including labour and Gross Profit (GP) control., • Personal Licence holder (or willing to obtain one)., • Strong understanding of licensing and regulatory compliance., • Exceptional communication skills, both written and verbal., • Excellent organisational ability and attention to detail., • Flexible to work evenings, weekends, and bank holidays as required., • Desirable, • Experience managing food operations., • Experience delivering live entertainment and sporting events., • Cellar management knowledge., • First Aid qualification., • Level 2 Food Safety certification. Key Performance Indicators (KPIs) • Sales growth, • Profitability, • Labour percentage, • Gross Profit performance, • Stock variance, • Wage control, • Customer satisfaction, • Mystery visit results, • Audit compliance, • Team retention, • Employee engagement, • Online review scores, • Health & Safety compliance, • Licensing compliance What We Offer • Competitive salary, • Performance-related bonus scheme, • Clear career progression opportunities, • Ongoing training and professional development, • Company pension scheme, • Employee discounts, • Company social events, • Supportive Operations Team, • Recognition and reward programmes Our Values • People – Investing in our teams and creating opportunities for success., • Standards – Delivering excellence in everything we do., • Fun – Creating memorable experiences for our guests and our teams. If you’re ready to take ownership of a successful pub and build an exceptional business, we’d love to hear from you.

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