Assistant Manager Henrys Smokehouse
2 days ago
Becconsall
Fleetwood Road, Greenhalgh, Preston PR4 3HE (Fylde Coast) £15 - £16 per hour / £34,000£36,000 per year Henrys Smokehouse is Lancashires only authentic Texas-style offset smokehouse. Were a family-run roadhouse where real fire, real smoke, and genuine Southern hospitality meet Northern warmth. People travel for our brisket, ribs and the feeling that theyve walked into somewhere that cares. Were looking for an Assistant Manager who lights up a room. Who you are You are naturally warm, positive and magnetic the kind of person guests are drawn to from the moment they walk through the door. You make people feel seen and welcome. You remember regulars names and orders, and you turn first-timers into regulars. Youre a brilliant host who genuinely loves creating that glad we came feeling. Youre calm under pressure, proactive and take real ownership. You look after the venue and your teammates, dealing with issues in a steady, solution-focused way. Youre excited about hospitality as a proper career and can see the opportunity here were growing fast with events, a food truck and nationwide deliveries, so the ceiling is high for the right person. You have over two years hospitality experience, a solid understanding of due diligence, basic kitchen operational checks, and strong allergen awareness. You get what makes Henrys special: authentic low-and-slow BBQ, Southern spirit, and treating every guest like they matter. What youll do Own opens and closes to the schedule with pride and consistency working solo and leading the team Lead and support the team so everyone delivers the Henrys experience Take a lead role in events management and Christmas coordination Have real input into our social media content and presence Take ownership of guest reviews responding thoughtfully and using feedback to keep raising the bar Drive drinks sales by creating a great bar experience, recommending cocktails, craft beers and American classics, and helping the team upsell naturally Help look after the venue day-to-day and handle issues calmly and proactively Support kitchen operational checks and maintain high standards around allergens and due diligence Be the positive, welcoming face that keeps guests coming back Responsibilities Assist in managing daily restaurant operations, including overseeing food preparation and service delivery Supervise and motivate team members to ensure high standards of hospitality, teamwork, and customer satisfaction Coordinate food production processes, ensuring quality control and timely delivery of dishes Enforce food safety regulations and maintain cleanliness standards across the kitchen and dining areas Support training initiatives for staff on culinary techniques, serving protocols, and safety procedures Monitor inventory levels, assist with ordering supplies, and manage stock rotation to minimize waste Handle guest inquiries or concerns promptly, ensuring an exceptional dining experience at all times Requirements Proven supervising or team management experience within a restaurant or hospitality environment Knowledge of food safety standards and best practices in food production Experience with restaurant operations, including serving and hospitality services Excellent leadership skills with the ability to motivate and guide a diverse team Two years hospitality leadership experience The opportunity This is a genuine career role in a business thats scaling. If you want more than just a job if you want to grow with a passionate, family-owned smokehouse thats doing things the proper way wed love to hear from you. Ready to join the team? Send your CV and a short note telling us why youd be a great fit. We cant wait to meet someone whos genuinely excited about what we do. Henrys Smokehouse real smoke, real hospitality, real opportunity. TPBN1_UKCT