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Technical Support & Business Analyst (1 st & 2 nd Line) £27k-£32k depending on experience + Flexible Benefits Hybrid (Central London) Permanent roleNO Sponsorship is given for this role.Salary: £27,000 - £32,000 (depending on experience)Location: Central London (King's Cross area)Work Pattern: Hybrid / office-based days to be agreed, minimum 2 days per weekJob OverviewWe are a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium, and Switzerland) looking to recruit a permanent Technical Support & Business Analyst to join our team. We deliver a range of services from IT Consultancy, Software Project Development, and Application Support Services for our corporate clients covering Insurance, Retail, FMCG, Music & Entertainment Publishing, Automotive, Logistics & Leasing, and Charity domains (including UN organisations).As OCS Consulting is part of an Employee Ownership Trust, after a qualifying period, the successful candidate will be able to contribute to the companys future vision and share in the profits.This hybrid role bridges the gap between technical operations and business requirements. You will provide critical 1 st and 2 nd line application support while analysing business needs, writing documentation, and assisting with testing. This role is ideal for a keen analyst who enjoys both solving immediate technical issues and improving long-term business processes.Role Requirements:Mandatory Experience & Technical Skills3+ years of experience in IT , specifically within a Support Analyst, Business Analyst , or similar hybrid technical roleProficiency in SQL: Strong ability to write queries, join tables, and analyse relational databases to troubleshoot issuesProven track record of handling 1 st and 2 nd line application or software supportStrong requirement gathering, analytical, and problem-solving skillsAbility to commute to our King's Cross office minimum 2 days per week and occasionally to our offices in Borehamwood and HorshamDesirable Skills & ExperienceTesting Experience : Knowledge of QA methodologies, writing test plans, or executing manual/automated testsSolid Documentation Experience: Proven ability to write clear, structured documentation for both technical and non-technical audiencesExperience using ticketing systems (e.g., Jira, ServiceNow) and documentation tools (e.g., Confluence)Knowledge of Agile methodologyFull, clean driving license and own transport would be a strong advantageSoft SkillsExcellent proficiency in English with a wide vocabulary and strong grammar (mandatory)Excellent communication and interpersonal skillsHighly motivated and enthusiastic individual, prepared to go the extra mileStrong organisational skills with the ability to manage competing prioritiesAbility to work and maintain momentum independentlyA customer-centric mindset with empathy for end-user frustrationsKey Responsibilities:1 st & 2 nd Line SupportAct as the first point of contact for technical and application-related queriesTriage, investigate, and resolve 1 st and 2 nd line support tickets within agreed SLAsEscalate complex 3 rd line issues to engineering or vendor teams with clear diagnostic dataMonitor system health and identify recurring technical trends or problemsBusiness Analysis & DataGather and translate user requirements into clear technical specificationsUse SQL to query databases, investigate data anomalies, and extract insightsMap "as-is" and "to-be" business workflows to drive system optimizationAct as a liaison between non-technical business stakeholders and technical teamsDocumentation & Testing (Desirable)Create and maintain comprehensive technical documentation, user guides, and knowledge-based articlesSupport User Acceptance Testing (UAT) cycles alongside business stakeholdersOur Offer:Salary between £27,000-£32,000 depending on experienceVariety of benefits including;Enhanced PensionLife insuranceMedical & Dental coverPermanent Health InsuranceCritical Illness benefitJoining the Employee Ownership Trust after a qualifying periodFlu jabsHealth and Wellbeing ProgramEmployee of the Month and Long Service AwardsGenerous Holiday Allowance - increases based on the length of serviceCareer-based trainingSupportive and collaborative working environmentCareer Development - Opportunity to progress, both in terms of skills and experience for the motivated and talented individualTPBN1_UKTJ

This is a self-funded training programme, and fees do apply. Trainee Ethical Hacker £35,000£65,000 Job Programme This is a self-funded programme that leads to employment, fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. IMPORTANT: Please note: this is a self-funded programme costing around £170 per month. If this is not feasible, please do not apply. Looking to start a career in Cyber Security? We are offering a structured pathway into Cyber Security, designed to help you enter one of the fastest-growing sectors with no prior experience. This opportunity includes training, support, and access to entry-level roles across the UK. No prior experience required. Train online at your own pace and become job-ready in a few weeks. Our programme includes: CompTIA Security+, CySA+, and PenTest+ certifications Hands-on training with real-world cyber security scenarios Live labs and practical cyber security exercises Professional CV and LinkedIn support Interview preparation Dedicated recruitment support until placed Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Typical responsibilities (once placed): Monitoring systems and networks for security threats Identifying vulnerabilities and supporting risk assessments Responding to cyber incidents and security breaches Implementing security controls to protect systems and data Salary expectations: Cyber Security Analyst: £35,000 £55,000 Security Engineer / Ethical Hacker: £40,000 £65,000 Progression into senior cyber security roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across cyber security, IT support, and network and security-focused positions. From the moment you start, you are supported through each stage from training and certification to CV preparation, interview readiness, and ultimately securing your first role. Important: Money-back guarantee applies to candidates who complete and pass all required qualifications, meet programme requirements, and actively engage with the recruitment process. If you do not secure a role within 12 months, you will receive a refund. Full T&Cs available on request. Apply now to get started. TPBN1_UKTJ

Cyber Security Placement Programme - No Experience Required Our training will help you kick-start a new career in Cyber Security. We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 10-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

IT Service Desk Analyst providing first point of contact support for users in an automotive manufacturing environment. Responsibilities include incident and request management, technical support for hardware/software/network issues, and user access management.

Responsibilities include creating BRD/FRD documents, coordinating with technical teams, and ensuring alignment with regulatory mandates across Barclays platforms. Sr Tech Business Analyst, AVP in Whippany, NJ to analyze complex datasets and document AML requirements. You will develop reports on risk

The position offers a base salary range of $172,000–$202,500 plus benefits including generous PTO and a 401(k) match. Gartner is seeking a Snr Director Analyst for Data Center Compute to deliver insights and guidance to world-leading organizations.

We're looking for caring and enthusiastic Support Workers to join our friendly team in Sevenoaks, supporting adults with learning disabilities, physical disabilities, epilepsy, communication needs and those receiving end-of-life care within a residential service. As a Disability Confident employer,

Core duties: Analysing and maintaining Earned Value Management (EVM) data, including identifying trends, diagnosing data issues, and supporting corrective actions Ensure the Performance Measurement Baseline (PMB) is maintained along with adherence to EIA-748 Developing, validating, and maintainin

Full UK manual drivers licence Minimum age 22 Passion to make a difference Strong communication skills and a team player Ability to remain calm and patient under pressure Basic IT skills Flexibility for shift work, including weekends & sleep ins Able to act as a positive role model Ability to Shift

Data Governance Analyst Durham - 2 days onsite/3 days WFH 6 Month Contract - INSIDE IR35 £175 - £200 Per Day(Umbrella) One of my well-established clients' is looking to bring onboard an experienced Data Governance Analyst, on a 6 month contract, to help with an increased demand on the team. In par

Make a Real Difference Every Day Eleven 11 Recruitment is recruiting on behalf of our client for compassionate and dedicated Female Support Workers to join a supportive team in Tadley. As part of their commitment to the Disability Confident Scheme, applicants who declare a disability and meet the es

Leading UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require a proactive and highly organised IT -Project Support Officer in IT Deployments to support their nationwide IT Deployments/rollouts - Infr

SUPPORTED LIVING SERVICES - LEARNING DISABILITIES Who are we ? Hilton Care provides high quality person-centred support to adults with learning disabilities, some of whom may have associated disabilities such as physical disabilities, sensory impairment, and mental health needs. Our staff support pe

Developing positive relationships with the young people in our care, their families and external agencies Leading shifts within the home and supervising staff Contributing to the young persons care plans and any risk assessments, supporting with implementation and reviews Supporting young people wit

As an Apprentice, youll learn how to support these systems and help the team with day-to-day IT tasks. This is a great opportunity to start your career in IT and smart technology with plenty of guidance and training. Our clients architecture firm in Devon relies on its IT systems for everything, fro

Please note: this is a self-funded programme costing around £230 per month* How Our Career Programme Works: Over 80 hours of live instructor-led online training delivered by experienced industry professionals Two industry-recognised certifications (exam voucher and exam resit support included): Com

Our service comprises six flats supporting individuals with learning disabilities and/or autism, including those with additional needs such as challenging behaviours, mental health needs, and complex needs. A minimum of two years' experience in providing care and support to people with learning disa

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Access to in house training &

How Our Career Programme Works: Over 80 hours of live instructor-led online training delivered by experienced industry professionals Two industry-recognised certifications (exam voucher and exam resit support included): CompTIA A+ Microsoft Azure Fundamentals (AZ-900) Practical, real-world project w

Equality, Diversity and Inclusion PA Ark Project / Salisbury Support Services are committed to creating an inclusive workplace where everyone is treated with dignity and respect. Your responsibilities will include: Supporting adults with learning disabilities, autism and complex or challenging behav

Supporting the childs engagement with education/training/employment Promoting good relationships with neighbours and the wider community Facilitating engagement with broader support services and health appointments (where these are specified within the childs care plan) Facilitating access to the co

Responsibilities Responsibilities within this role will include: Prepare internal and external management information reports and submit them within required deadlines, ensuring accuracy. The Location Bristol (Central Bristol, no car parking) with hybrid working The Benefits 25 days annual leave, in

Ensure that at all times residents are treated with respect and dignity, and that individuals rights to privacy, dignity, independence and choice are met. You will be tasked with assisting with the residents care plan, delivering the highest standards of personalised care to residents. Support Worke

Good spoken and written English A full UK manual driving licence The right to live and work in the UK A practical, active approach to work, with the ability to support people throughout the day A caring, positive and resilient mindset AQCF in Health and Social Care Level 2 Diploma (or equivalent) wi

Previous experience within the UK energy industry, ideally within settlement, metering data or related operational activities. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Settlement Data Analyst , you'll use data, industry knowledge and ana

Community Complex Support Worker. Menopause support Ongoing support provided by our team of nurses and supervisors. Superior Healthcare are recruiting a.

What your role will include: Supporting them to build trust and confidence Encouraging them to do things they enjoy, like going to the cinema, swimming, walks, bowling and meals out Helping them feel safe and comfortable Communicating clearly and consistently using the methods that work for them Sup

Marketing Analyst - B2C Home based/UK £40,000-45000 Plus Benefits My client specialise in securing continuing Healthcare funding for who people who require treatment, are looking to recruit a Marketing Analyst is responsible for collecting, analysing and interpreting marketing and business data to

Unlike traditional residential care, Reverse Residential Support involves working directly with families in their home environment to provide practical, emotional, and behavioural support. Assist with education, social activities, appointments, and community engagement. The aim is to help families d

Who Youll Be Supporting Exeter Support Service is a supported living service for adults with learning and other disabilities, many of whom have sight loss. Financial Benefits: Access to the Wage stream App to be able to advance wages before payday, save money with competitive interest rate and suppo

Competitive salary and pension scheme Double pay for festive bank holidays Long service awards Fully funded SVQ Level 3 qualification High street and technology discounts Cycle to Work scheme In-house training programmes Significant gym discounts Continuing Professional Development opportunities 24/

Our support ranges from providing person-centred support across our many supported-living and residential care provisions. SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible. Planning fun,

Our programme includes: Official CompTIA Data+ Certification Official BCS accredited Business Analysis Foundation Certification Training in Excel, SQL, Python, Power BI, and Tableau Professional CV and LinkedIn support Interview preparation Dedicated recruitment support until placed Personalised 1-1

We have an opportunity for experienced support workers for both day and waking night shifts to join our Residential Family Assessment Unit based in Reading. To safeguard and promote the welfare of all our families within the Residential Families Assessment Unit and in the community. Commitment to eq

Data Analyst - Credit Risk - SQL - Python - Tableau - Qlik - Glasgow Hybrid (2 days onsite) - 3 months. Background in credit risk MI implementation within a banking domain, ideally retail credit. I am therefore keen to speak with someone who has experience in Data analysis experience with business i

Milton Keynes - 2 days a week - 3 days WFH Salary £40-£50k doe Are you an experienced Reward professional with strong analytical capabilities and a passion for using data to drive business decisions? This is an exciting opportunity to play a key role in shaping and delivering reward initiatives th

Support the integration of GIS with other business systems, such as Automated Valuation Models (AVMs) Stay updated on advancements in GIS technology, property regulations, and market trends Experience:- Proven experience working with GIS data in property-related fields, such as real estate, land dev

What you'll be doing Supporting servers, networks, firewalls, backup platforms and core infrastructure services Acting as a key escalation point for technical support issues across the business Monitoring systems proactively and identifying potential issues before they become problems Supporting the

Exchange, SharePoint, Azure & Intune Microsoft Server 20162022 Exchange 2016 / 2019 / Exchange Online Excellent written and verbal communication skills Strong team player with the ability to build lasting customer relationships Confident diagnosing faults and finding effective solutions Comfortable

What You'll Be Doing Providing technical support and resolving application issues within agreed SLAs Troubleshooting and managing client tickets from start to resolution Working closely with stakeholders, analysts, and developers * Communicating clearly with clients and delivering excellent cust

Its dedicated teams are committed to delivering person centred support that promotes independence, dignity and inclusion, while creating a positive and supportive working environment for staff. Senior Support Worker This isn't your regular job! Are you an open minded and energetic person Can you wor

Paid sleep-ins Paid induction and full training 28 days holiday, including bank holidays, pro rata Medicash healthcare plan £1,000 refer-a-friend bonus Support with care qualifications Opportunities to progress to Senior Support Worker and management roles Free on-site parking. What youll do Suppor

This position enables you to pick up shifts at times that suit you, making it ideal for fitting around personal commitments, study, or caring responsibilities. Our vibrant supported living service supports individuals with learning disabilities, complex needs, mental health needs, and autism. You wi

Paid, high-quality training including PEG, safeguarding, hoisting, epilepsy, and more 24/7 support from expert Regional Care Leads and Nurses Company pension included Recognition and rewards including long service awards and PA of the Quarter Wellbeing support including Blue Light Card and Spectrum