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  • Pub General Manager
    Pub General Manager
    23 days ago
    Full-time
    Nine Elms, London

    General Manager Job Title: General Manager Location: Battersea, London Salary: Competitive (Dependent on Experience) + Bonus & Benefits Position: Full-time About Us We are a busy, vibrant neighbourhood pub located in the heart of Battersea. Known for our warm hospitality, craft beers, and exceptional food, we are a staple of the local community. Whether it's a busy weekend, a packed match day, or a standout Sunday roast, we pride ourselves on delivering an amazing experience. We are now looking for an experienced, dynamic, and passionate General Manager to lead our front-of-house team and drive the business forward. The Role As General Manager, you will be the face of the venue, leading a motivated team, executing great events, and ensuring maximum profitability. Working closely with the Head Chef, you will maintain our high standards across both food and drink, while keeping the pub at the heart of the Battersea community. Key Responsibilities: • Oversee day-to-day operations, ensuring seamless service and an exceptional customer experience., • Take full ownership of the pub’s P&L, managing labor costs, stock control, and wet/dry GPs to hit financial targets., • Recruit, train, and inspire a high-performing front-of-house team, fostering a positive and rewarding work culture., • Drive marketing initiatives, community events, and big match-day activations to boost footfall and sales., • Maintain strict standards of health and safety, licensing laws, and compliance. What We Are Looking For: • Proven experience as a General Manager or strong Assistant General Manager ready to take the next step within a high-volume, premium pub or hospitality venue., • A naturally welcoming leader with excellent communication skills and a hands-on approach to busy services., • Strong financial acumen with a track record of driving sales and managing budgets/labor effectively., • A passion for premium food, craft beer, wine, and local hospitality trends., • Resilience, adaptability, and the ability to thrive in a fast-paced neighbourhood environment. What We Offer: • A competitive salary package plus an achievable, performance-based bonus scheme., • Full autonomy to run the pub like your own business with support from the owners., • Free meals on duty and generous discounts across the venue., • Excellent career progression opportunities within a growing independent company., • • A supportive, fun, and collaborative working environment.

    No experience
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  • Kitchen Manager
    Kitchen Manager
    24 days ago
    £15–£17 hourly
    Full-time
    London

    About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we’re passionate about delivering outstanding food, exceptional service and unforgettable guest experiences. We’re looking for an experienced Kitchen Manager to lead our kitchen operation, ensuring every dish is prepared to the highest standard while supporting the smooth and efficient running of the restaurant. This is a hands-on leadership role for someone who thrives in a fast-paced environment, leads by example and takes pride in maintaining a well-organised, high-performing and profitable kitchen. The Role As Kitchen Manager, you will oversee the day-to-day running of the kitchen, ensuring exceptional food quality, efficient operations and full compliance with food safety standards. You’ll lead, motivate and develop the kitchen team, manage stock and ordering, control food costs and ensure every service runs smoothly. Working closely with management, you’ll help maximise profitability, minimise waste and deliver an outstanding dining experience for every guest. Key Responsibilities Kitchen Operations • Lead the daily operation of the kitchen during service., • Prepare and oversee the preparation of all menu items to company standards., • Ensure every dish is presented consistently and served efficiently., • Maintain a clean, organised and fully operational kitchen at all times., • Monitor food quality, portion control and presentation., • Ensure all food is prepared safely and in line with HACCP and food hygiene regulations., • Manage prep schedules to ensure the kitchen is ready for every service., • Maintain kitchen equipment and report maintenance issues promptly. Leadership & Team Management • Recruit, train, coach and develop the kitchen team., • Lead by example, creating a positive and accountable working culture., • Schedule staff effectively to meet business needs., • Conduct regular performance reviews and provide ongoing feedback., • Manage disciplinary and performance issues in line with company procedures., • Foster strong communication between the kitchen and front-of-house teams. Stock & Cost Control • Manage stock levels and place supplier orders., • Carry out weekly and monthly stock takes., • Monitor food margins and work to achieve GP targets., • Reduce waste through effective stock rotation and portion control., • Ensure deliveries are checked, stored correctly and recorded accurately. Food Safety & Compliance • Ensure full compliance with Food Safety, HACCP, COSHH and Health & Safety regulations., • Maintain accurate food safety records and temperature logs., • Ensure all team members hold appropriate food hygiene knowledge and training., • Keep the kitchen inspection-ready at all times. Business Performance • Work with management to improve kitchen efficiency and profitability., • Contribute to menu development and seasonal specials., • Identify opportunities to improve systems, workflows and service., • Support new menu launches with recipe development, costings and staff training., • Help achieve labour, food cost and profitability targets. What We’re Looking For • Previous experience as a Kitchen Manager, Head Chef or Senior Sous Chef., • Strong leadership and people management skills., • Excellent knowledge of food safety and kitchen compliance., • Experience managing food costs, GP and stock control., • Ability to perform under pressure in a fast-paced environment., • Strong organisational and communication skills., • Passion for delivering exceptional food and guest experiences. What We Offer • Competitive salary., • Performance-based bonus opportunities., • Staff meals while on shift., • Employee discounts., • Ongoing training and career development., • Opportunity to help shape and grow an ambitious restaurant brand., • Supportive and energetic working environment.

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  • Team Member
    Team Member
    27 days ago
    Part-time
    London

    🌟 Front of House Team Member – Marinatto (Streatham, SW16) We’re looking for a friendly and passionate Front of House Team Member to join our team at Marinatto – a vibrant, independent Brazilian restaurant and bar in the heart of Streatham. Whether you’re taking orders, serving food and drinks, making barista-style coffees, or mixing a perfect Caipirinha at the bar – you’ll be part of a warm, welcoming team that delivers great service with genuine hospitality. 💡 About the Role As a Front of House Team Member, you’ll: Greet and serve guests with warmth, energy and attention to detail Take food and drink orders, explain our Brazilian menu and daily specials Shifts made to Work across the floor, bar, and coffee station on different days. Prepare hot drinks to a high standard (barista training provided) Serve cocktails, beers and soft drinks with confidence and care Maintain cleanliness and organisation of the front of house at all times Help create an upbeat, inclusive and memorable experience for every guest 🧾 What We’re Looking For Experience as a waiter/waitress, bartender, or barista in a restaurant, pub, bar, or café A positive attitude and genuine enthusiasm for working with people Keen to learn and grow, even if you don’t know much about Brazilian food (yet!) Strong communication skills and attention to detail Ability to multitask and stay calm under pressure 🇧🇷 About Us Marinatto is a cosy and colourful Brazilian restaurant, independently owned and proud to serve authentic pizzas, street food and cocktails made with fresh, high-quality ingredients. We’re passionate about great food, excellent service, and creating a space where everyone feels welcome – from our guests to our team. 💷 Benefits • 25% off food and Drink, • Free meals and drinks on shift, • Long service recognition and rewards, • Early access to your earned pay (if needed), • Auto-enrolment into pension scheme, • Full training and development support provided 💚 Why Join Us? Work in a relaxed, inclusive and supportive team Be part of a community-focused restaurant with a loyal local following Learn about Brazilian food, culture and cocktails Make real connections – with your team and our guests Grow your skills and career with us as we continue to thrive 📍 Location: Marinatto, 27 Streatham High Road, London SW16 1DT

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  • Chef
    Chef
    28 days ago
    £13.5–£14 hourly
    Full-time
    Croydon

    We are seeking a talented and dedicated Pub Chef to join our team, delivering high-quality, freshly prepared food that delights our guests. As a key member of our kitchen, you will uphold exceptional culinary standards, contributing to our reputation for amazing services and a high-quality offering. Key Responsibilities: • Prepare and serve excellent food in line with company standards and guest expectations., • Maintain impeccable food hygiene and kitchen cleanliness at all times., • Efficiently manage stock, ordering, and inventory to minimise waste and control costs., • Ensure full compliance with all food safety and health & safety regulations., • Operate effectively and maintain composure during peak service periods., • Collaborate on menu development, contributing to seasonal specials and innovative dishes., • Lead by example, fostering a positive working relationship with the front-of-house team to ensure an outstanding customer experience. What We're Looking For: • Proven experience as a Chef in a busy pub or hospitality kitchen environment., • Strong organisational abilities and excellent time management skills., • A genuine passion for crafting quality food and presenting it beautifully., • A reliable, hardworking individual who thrives as a positive team player., • Solid knowledge of HACCP principles and food safety procedures. Join our independent and expanding pub group where you can contribute to creating outstanding food that keeps our guests coming back. We offer excellent progression opportunities within a supportive and dynamic environment.

    Immediate start!
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  • Barista
    Barista
    28 days ago
    £12.71–£13.5 hourly
    Full-time
    London

    Join our team at Kamari The Authentic Greek, a warm, family-run business dedicated to bringing the true flavors and hospitality of Greece to our community. We are seeking a vibrant, customer-focused All-Rounder to join our passionate team. This diverse role spans our bustling cafe, authentic bakery, and traditional Greek deli. You will be the face of our business, ensuring every guest experiences genuine Mediterranean hospitality. If you enjoy a fast-paced environment and love Greek food, this role is perfect for you. Key Responsibilities: Front of House & Customer Service • Greet customers warmly and share deep knowledge of the Greek menu items and deli goods., • Operate the till, process cash and card payments accurately., • Take takeaway orders efficiently., • Clear, wipe down, and reset tables to maintain a clean outdoors seating area. Barista & Beverage Preparation • Prepare Greek coffee (frappe, freddo espresso, traditional briki coffee) alongside standard espresso drinks., • Restock beverage fridges, milk, syrups, and takeaway cups. Bakery & Deli • Display fresh-baked Greek pastries and sweets attractively., • Keep deli shelves and window displays fully stocked and tidy. That includes assisting with the deliveries of goods. Hygiene and Safety • Follow strict food safety, hygiene, and allergen rules., • Monitor fridge and food temperatures and log them correctly., • Wash dishes, sanitize prep areas, and sweep floors throughout the shift. Requirements • Friendly, upbeat attitude with a strong team spirit., • Previous experience in a busy cafe - bakery and nowledge of Greek food and culture is a plus, but not mandatory. Benefits & Perks • Free lunch and soft drinks on shift., • Generous employee discount on all bakery and deli products., • Warm, supportive family-run work environment. How to Apply Please apply by sending your updated CV.

    Immediate start!
    No experience
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  • Window Fitter
    Window Fitter
    1 month ago
    £32000–£35000 yearly
    Full-time
    Thornton Heath

    Job Title: Window and Door Installer / Fitter Location: Thornton Heath, CR7 Salary: £35,000.00 per year Job Type: Full-time, Permanent Schedule: Monday to Saturday About Olympia Windows: Olympia Windows is a well-established, family-run manufacturer and installer of premium windows, doors, and conservatories. Built on craftsmanship and driven by quality, we handle the entire process in-house. We pride ourselves on our 5.0-star reputation, customer service, and the precision of our installations. We are looking for an experienced, reliable Window & Door Fitter to join our growing team. Key Responsibilities: • Installing a high-end range of uPVC and aluminium windows and doors., • Ensuring an exceptional standard of finish, alignment, and sealing on every job., • Providing excellent customer service on-site, respecting properties, and leaving homes clean and tidy., • Working safely and efficiently within an established team., • Liaising with the management team to ensure projects run smoothly. Experience & Requirements: • Window & door fitting experience: 3+ years (Required), • We're looking for someone who lives locally CR7, United Kingdom., • Experience with both uPVC and Aluminium systems (Preferred), • Full UK Driving Licence (Highly Preferred), • Strong attention to detail and pride in workmanship, • Excellent reliability and a team-player attitude Benefits: • Consistent, stable local workload, • Friendly, supportive family-run working environment, • High-quality British-manufactured products, • Progression opportunities within a growing business Application Question(s): • Please briefly outline your previous experience with window and door fitting., • Do you hold a valid UK driving licence?

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  • Team Member (Fast Food)
    Team Member (Fast Food)
    1 month ago
    £12–£13.5 hourly
    Part-time
    Sutton

    SayCheez - Sutton branch We're Hiring - Pizza, Burger & Milkshake Makers (Part-Time & Full-Time) Join SayCheez, one of the most exciting new pizza & burger joints in town! We're looking for energetic, friendly, and enthusiastic team members to join our growing team. Experience as a professional pizza chef isn't required—we're happy to provide full training. What matters most is your attitude, passion, and ability to create an outstanding customer experience. Position Pizza, Burger & Milkshake Maker Pay - £12.71 per hour Employment Type • Part-Time, • Full-Time What You'll Do • Prepare fresh pizzas, burgers, and milkshakes to a high standard., • Deliver fast, friendly, and efficient customer service., • Speak confidently with customers and make them feel welcome., • Take pride in presenting our food and brand., • Keep the kitchen and service area clean, organised, and hygienic., • Work as part of a positive and energetic team. We're Looking For Someone Who: • Has excellent communication and customer service skills., • Loves interacting with people and serves customers with enthusiasm, confidence, and pride., • Has a positive attitude and is eager to learn., • Can work well in a fast-paced environment., • Is reliable, punctual, and a strong team player., • Experience in food service is a bonus but not essential—full training will be provided. If you're passionate about great food, enjoy working with people, and want to be part of an exciting new food destination, we'd love to hear from you!

    Easy apply
  • Bar / Restaurant Supervisor
    Bar / Restaurant Supervisor
    1 month ago
    £14.5 hourly
    Full-time
    Bromley

    Restaurant Supervisor (Bar & Grill) | The Royal Bell Location: The Royal Bell, 175 High Street, Bromley BR1 1NN Type: Permanent | Full-Time Start Date: August 2026 Restaurant Supervisor Required for Premium Bar & Grill The Royal Bell is a Grade II listed building reimagined as a five-storey, design-led leisure destination offering elevated service and culinary excellence across multiple spaces including: • Private Members Club, • Bar & Grill, • Pizza Restaurant, • Café, • Royal Hall Grand Ballroom, • Expansive Garden & Members' Terrace, • Event Spaces, • 14 Boutique Hotel Rooms Defined by connection, it's a place for our members to work, unwind, celebrate and belong. Where productivity meets party, ideas meet action, and connections aren't incidental—they're inevitable. We're looking for an experienced Restaurant Supervisor to lead the floor within our Bar & Grill. This is a hands-on leadership role for someone who thrives in a busy, premium hospitality environment and takes pride in delivering exceptional guest experiences. Working closely with the Restaurant Manager and senior management team, you'll lead service from the front, support and develop the waiting team, and ensure every guest receives warm, knowledgeable and professional hospitality. We're looking for someone who doesn't just supervise service—they raise the standard of it. Key Responsibilities • Lead the restaurant floor during service, ensuring every shift runs smoothly and efficiently., • Supervise, motivate and support the front of house team, leading by example at all times., • Deliver exceptional guest experiences, resolving feedback and service issues professionally and confidently., • Ensure food and drinks are served to the highest standards of presentation and service., • Coordinate with the kitchen and bar teams to maintain excellent communication and smooth service., • Train, coach and develop waiting staff, helping to build a knowledgeable and high-performing team., • Monitor restaurant presentation, cleanliness and organisation throughout every shift., • Support rota management, team briefings and shift planning alongside the Restaurant Manager., • Ensure all food safety, licensing and health & safety procedures are followed., • Assist in achieving labour, sales and guest satisfaction targets through effective floor management. What We're Looking For • Previous experience as a Restaurant Supervisor, Senior Waiter/Waitress, Floor Supervisor or similar leadership role within a quality restaurant, premium pub or hotel., • A genuine passion for hospitality and delivering memorable guest experiences., • A confident and approachable leader who enjoys coaching and developing others., • Excellent organisational skills with the ability to stay calm under pressure., • Strong food and beverage knowledge with the confidence to make recommendations and drive sales., • A hands-on approach with a willingness to support every area of the restaurant when required., • Professional presentation and outstanding communication skills., • Flexibility to work evenings, weekends and key trading periods. What We Offer • Competitive salary., • Generous tronc and tips., • Staff meals whilst on duty., • Employee discounts across The Royal Bell., • Ongoing training and development., • Clear opportunities for career progression within a growing hospitality business., • The opportunity to play a key role in one of South East London's most exciting hospitality destinations. If you're an experienced hospitality professional ready to take the next step in your career and help shape an exceptional dining experience, we'd love to hear from you.

    Immediate start!
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  • Chef
    Chef
    1 month ago
    £10.85–£12.71 hourly
    Part-time
    New Malden

    Join the team at Prologue Coffee, a vibrant cafe and store dedicated to serving quality food and drinks in New Malden. We are looking for a creative and enthusiastic Chef/barista to lead our kitchen and front off house operations, will be working some days in kitchen and some days front off house Key Responsibilities: • Prepare and cook a delicious range of breakfast and lunch items, as well as pastries and baked goods., • Ensure all food is prepared to a high standard, with excellent presentation and consistency., • Manage daily kitchen tasks, including food preparation, cooking, and plating., • Oversee inventory, stock rotation, and ordering of fresh ingredients., • Maintain impeccable kitchen hygiene and cleanliness in line with health and safety regulations., • Work closely with the management team to innovate and evolve our menu, introducing seasonal specials and new offerings. We are seeking a Chef who possesses: • Proven experience in a kitchen, preferably within a cafe or similar culinary environment., • A passion for food and a creative approach to menu development., • Strong knowledge of food safety and sanitation practices., • Excellent organizational skills and the ability to work effectively in a busy setting., • A collaborative spirit and good communication skills. ☕ Barista Key Responsibilities • Prepare and serve beverages Make high-quality coffee, tea, and specialty drinks consistently (espresso, latte, cappuccino, etc.) • Customer service Greet customers, take orders, handle payments, and create a friendly atmosphere • Operate coffee equipment Use espresso machines, grinders, and other equipment safely and efficiently • Maintain cleanliness Keep the workspace, coffee station, and seating areas clean and hygienic at all times • Food preparation Prepare and serve light food items such as sandwiches, pastries, or breakfast dishes • Stock management Monitor inventory, restock supplies, and report shortages • Follow health & safety standards Comply with food hygiene regulations and safety procedures • Teamwork Work closely with chefs and other staff to ensure smooth service

    Immediate start!
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  • Bar Staff
    Bar Staff
    1 month ago
    Full-time
    Nine Elms, London

    Join the vibrant team at Nine Elms Tavern, a lively riverside pub in Battersea known for its incredible beers, fantastic cocktails, and warm hospitality. With a huge terrace offering stunning Thames views and live sports on multiple screens, we offer a dynamic and fun environment for both our team and our guests. As Bar Staff, you will be an integral part of our front-of-house team, ensuring every customer receives exceptional service. Your role will involve: • Serving a wide range of beverages, including craft beers and expertly prepared cocktails., • Maintaining a clean, organised, and well-stocked bar area., • Handling customer orders and transactions efficiently and accurately., • Providing a welcoming and friendly atmosphere for all our guests., • Assisting with general pub duties to ensure smooth operations. We are looking for individuals who are: • Enthusiastic, reliable, and possess a positive, can-do attitude., • Able to thrive in a fast-paced and busy environment., • Great communicators and team players., • Flexible to work shifts, including evenings and weekends., • Previous experience in a bar or hospitality setting, with a cocktail making setup is desirable, but a passion for excellent service is key. In return, we offer a supportive, professional, and fun working environment, with opportunities for career progression within our growing business.

    Immediate start!
    No experience
    Easy apply
  • Administrative Assistant
    Administrative Assistant
    2 months ago
    £12.71 hourly
    Part-time
    Norwood, London

    Employer: Orange Bow CIC Salary: £12.71 p/h Location: 155 Tulse Hill, Norwood, London, SW2 3UP Contract Type: Permanent ( 3-month probation) Reports To: Operations & Project Managers Working Pattern: 10:00am – 16:00, minimum 4 days per week with flexibility for additional hours when required Employer Summary At Orange Bow CIC, we are passionate about bridging the gap between training and meaningful employment for young people and adults, particularly those from racially minoritised and underrepresented communities. Since 2018, we have delivered engaging programmes that offer both accredited and non-accredited training, helping participants build skills, confidence and pathways into work. Alongside our training, we provide practical support to help people access meaningful work experience and employment opportunities. We also run in-house workshops, training sessions, and creative facilities such as our podcast studio, giving individuals the tools and space to explore their potential and share their voices. At Orange Bow, our mission is to empower people, foster community connections, and create real opportunities for growth and success. Role Overview We are seeking a confident, friendly and motivated individual to support with administrative and outreach tasks in the company. The focus of this position is to work with the Operations & Project Managers to complete tasks necessary meet different project requirements/specifications and occasionally support the Outreach Manager in getting required number of sign-ups for our programmes. Key Responsibilities/Skills Required • Ability to maintain accurate records and administrative documentation; spreadsheets Word documents and other internal databases., • Strong verbal and written communication skills, • Ability to work in a team, • Multitasking and effective time management, • Excellent Organizational Skills, • Manage workload effectively and work to deadlines to support project delivery., • Competent computer and administrative skills, including Word and Excel., • Positive, proactive and able to work well within a busy team environment Further Requirements • Right to work in the UK., • Have an up-to-date CV, • Good spoken and written English., • Strong communication skills and a friendly, approachable manner., • Immediate availability, • Must have, or be willing to undergo, an Enhanced DBS check., • Able to travel locally for occasional programme needs/ outreach activities., • Previous experience in a similar field is beneficial but not essential – we welcome individuals with strong communication skills, a positive attitude and the willingness to learn and complete training.

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  • Bar Staff
    Bar Staff
    2 months ago
    £12.71–£13 hourly
    Full-time
    Croydon

    About the Role At Whelans Pubs, we’re looking for friendly, energetic and reliable Bar Staff to join our team. You’ll play a key role in creating a welcoming atmosphere, delivering exceptional customer service and ensuring every guest enjoys a fantastic experience. Whether you’re serving the perfect pint, preparing cocktails or helping keep the venue looking its best, you’ll be part of a team that prides itself on delivering great hospitality every day. ⸻ Key Responsibilities Customer Service Deliver a warm, friendly and professional welcome to every guest. Provide exceptional customer service throughout every shift. Build positive relationships with regular customers. Resolve customer queries and complaints politely and professionally. Create a fun, safe and enjoyable atmosphere. Bar Service Prepare and serve alcoholic and non-alcoholic drinks to company standards. Pour and present draught products correctly. Prepare cocktails, spirits and hot beverages where applicable. Operate tills accurately and process cash and card payments. Maintain speed and accuracy during busy trading periods. Standards Keep the bar, customer areas and back-of-house clean and tidy. Restock fridges, glassware and bar products throughout the shift. Complete opening and closing duties. Maintain high standards of personal presentation and hygiene. Ensure all equipment is clean, safe and ready for service. Compliance Follow all licensing laws and company policies. Operate Challenge 25 confidently and consistently. Request valid ID where required. Serve alcohol responsibly. Report any incidents, hazards or suspicious behaviour immediately. Follow all Health & Safety and Food Safety procedures. Teamwork Support colleagues during busy periods. Assist with deliveries and stock replenishment. Help create a positive and supportive team environment. Be flexible and willing to work across different areas of the business when needed. ⸻ What We’re Looking For Essential Positive attitude with a passion for hospitality. Excellent communication and interpersonal skills. Friendly, approachable and reliable. Ability to work well under pressure. Strong teamwork skills. Flexible availability, including evenings, weekends and bank holidays. Honest, trustworthy and dependable. Desirable Previous bar or hospitality experience. Cocktail knowledge. Cash handling experience. Cellar knowledge. Food service experience. Full training will be provided for the right candidates. ⸻ Key Responsibilities During Every Shift Deliver outstanding customer service. Maintain excellent product quality. Keep all work areas clean and organised. Follow Challenge 25 procedures. Ensure responsible alcohol service. Support your teammates. Help achieve sales targets through positive guest engagement. Represent the Whelans Pubs brand with pride. ⸻ What We Offer Competitive hourly pay Flexible working hours Full training and development Career progression opportunities Staff discounts Company pension (where eligible) Employee recognition programmes Friendly and supportive working environment ⸻ Our Values Everything we do is guided by our core values: People – We care about our guests and our teams. Standards – We take pride in delivering quality, cleanliness and consistency. Fun – We create memorable experiences and enjoy what we do. ⸻ The Ideal Candidate You’ll have a positive attitude, enjoy working with people and thrive in a busy pub environment. You’ll be reliable, hardworking and committed to delivering excellent service with a smile. Experience is welcomed but not essential—we’re looking for people with the right attitude who want to learn, develop and be part of a great team at Whelans Pubs.

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  • General Manager
    General Manager
    2 months ago
    £40000–£45000 yearly
    Full-time
    Croydon

    About the Role Whelans Pubs is looking for an experienced, driven and passionate General Manager to lead one of our busy pubs. This is an opportunity for a hands-on leader who thrives in a fast-paced hospitality environment, has a passion for delivering exceptional guest experiences, and is committed to building high-performing teams. As General Manager, you will take full ownership of your business, driving sales, profitability, operational standards and team development while creating a welcoming atmosphere for every guest. Key Responsibilities Leadership Lead, inspire and develop your management and bar teams. Recruit, train and retain exceptional team members. Create a positive, motivated and accountable working culture. Conduct regular team meetings, coaching sessions and performance reviews. Manage staffing levels and rotas in line with business needs. Commercial Performance Take full responsibility for achieving weekly and monthly sales targets. Drive wet sales, food sales and profitability. Maximise opportunities through events, entertainment and seasonal promotions. Monitor labour costs, GP margins and controllable costs. Analyse business performance and implement action plans to improve results. Customer Experience Deliver exceptional customer service standards every day. Resolve customer complaints professionally. Build relationships with regular guests and the local community. Maintain consistently high review scores across online platforms. Operations Ensure the venue is presented to the highest standards at all times. Maintain excellent cleanliness throughout front and back of house. Ensure compliance with company operating procedures. Complete daily, weekly and monthly compliance checks. Financial Control Manage cash handling procedures. Complete accurate banking and financial reporting. Control stock through regular stock takes and ordering. Investigate and minimise stock losses and wastage. Maintain strong cost controls across the business. Compliance Ensure full compliance with: Licensing legislation Health & Safety Food Safety Fire Safety Employment legislation Challenge 25 procedures Company policies Marketing & Business Development Drive local marketing initiatives. Promote live sport, entertainment and food offers. Ensure social media is regularly updated with high-quality content. Build relationships with local businesses, charities and community groups. Identify opportunities to increase footfall and revenue. What We’re Looking For Essential Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar. Strong leadership and people management skills. Commercially focused with proven sales growth. Excellent financial understanding including labour and GP control. Personal Licence holder (or willing to obtain one). Strong understanding of licensing and compliance. Exceptional communication skills. Excellent organisational ability. Flexible to work evenings, weekends and bank holidays. Desirable Experience managing food operations. Experience delivering live entertainment and sporting events. Cellar management knowledge. First Aid qualification. Level 2 Food Safety. Personal Licence. Key Performance Indicators (KPIs) Sales growth Profitability Labour percentage Gross Profit performance Stock variance Wage control Customer satisfaction Mystery visit results Audit compliance Team retention Employee engagement Online review scores Health & Safety compliance Licensing compliance What We Offer Competitive salary Performance-related bonus scheme Career progression opportunities Ongoing training and development Company pension Employee discounts Company events Supportive Operations Team Recognition and reward programmes Our Values At Whelans Pubs, we believe in: People – Investing in our teams and creating opportunities for success. Standards – Delivering excellence in everything we do. Fun – Creating memorable experiences for our guests and our teams. The Ideal Candidate You’ll be an energetic, visible leader who leads from the front, sets high standards and inspires your team every day. You’ll be commercially aware, passionate about hospitality, confident in making decisions, and motivated by creating thriving pubs that guests love to visit. If you’re ready to take ownership of a successful pub and build an exceptional business with Whelans Pubs, we’d love to hear from you.

    Immediate start!
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