Hotel marketing jobs in United Kingdom

Department/Practice Group: Banking (Corporate Lending and Real Estate Finance)Duration: PermanentLocation: LondonReports to: Partner Type of Role: Hybrid (at least 3 days in the office a week)Reference no: 9900The RoleActing for lenders and borrowers on a variety of corporate lending transactions, including large investment grade loans provided by international bank syndicates, secured domestic and cross-border term and revolving facilities, acquisition financings (including public to privates), and other cashflow-based loans. We act for a wide range of lenders and borrowers in this space. Our lender clients include UK and international banks, private debt funds and insurers. Our borrower clients range from listed UK corporates to hotel operating businesses. Our team members are based in London, Edinburgh and Glasgow and you will be working with team members across those three offices. Many of the transactions we work on are cross border in nature and so you will also have the opportunity to work with our extensive global network of offices. Our real estate finance and fund finance practices sit within the same practice group. As such, a familiarity with these product areas is useful, though not essential.We are focused on supporting and developing members of our team, providing them with the opportunity to stretch themselves whilst ensuring they have readily accessible tools in the form of precedents and know-how resources second to none. In addition, you will be encouraged and empowered to get involved in marketing and business development initiatives. To support you in this role, you will have the benefit of our award-winning learning and development programs.Experience, skills, and attributesRole-specificBetween 4-8 years’ post qualification experience working in an international law firm, primarily in the areas described above.Experience in running finance transactions of the type described above, including club and syndicated transactions.A good understanding of LMA-style documentation, including facility agreements and intercreditor agreements.A good understanding of cashflow-based financial covenants.Advanced core technical legal skills relevant to transactional banking work, including UK company law, and English contract, insolvency and security law. GeneralCommitted to keeping up with the latest trends in the areas we cover, including the evolving role of AI and legal technology in delivering client value.Skilled in communicating effectively at all levels, including when explaining or adopting new technology solutions.The ability to organise and prioritise effectively, using digital tools and AI-driven systems to enhance efficiency.Demonstrated ability to work collaboratively as part of a team.Able to demonstrate readiness and openness to change, including new technologies and innovations within the legal sector.Dedicated aspirations to succeed.Keen interest in business development.Firm ProfileAcross more than 80 countries, Dentons helps you grow, protect, operate and finance your organisation by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. Inclusion and DiversityWe are committed to building an inclusive culture here at Dentons where our people can thrive, regardless of their background or circumstance. As well as being the right thing to do, it makes good business sense too. A richness of backgrounds, experiences and perspectives helps us best serve our clients and the communities in which we operate. You can find out more about inclusion and diversity at Dentons here: Inclusion and DiversityDentons is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurotype, disability, or with parental or caring responsibilities. We are also “Happy to Talk Flexible Working” and welcome conversations about flexible working arrangements.Dentons is a Disability Confident employer. Candidates with a disability may choose to apply under the Disability Confident Scheme. We will offer an interview to disabled applicants who meet the minimum criteria for the role. Where application volumes are high, we may offer interviews to those who best meet the minimum criteria, consistent with our approach for all candidates.During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence.If you have any questions about this or the role criteria, please email recruitment.matters@dentons.com. NO AGENCIES PLEASEIf you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand, please email recruitment.matters@dentons.com. Enquiries only please – applications will not be accepted via email.Please note that we will not accept unsolicited CVs sent to the business, nor will we accept any associated terms of business.

Department: Planning Real EstateDuration: Permanent Location: LondonReports to: PartnerPQE: 1-2 PQEReference Number: 10124The RoleOur top rated Planning and Public Law team has been involved in some of the most exciting and high –profile projects of recent times. With work including new settlements and urban extensions; infrastructure and energy projects; orders work (promotion of, and objections to) CPOs, TWAOs, DCOs; major regeneration and town centre redevelopment projects; mixed used, retail and residential led schemes; our lawyers advise on a huge variety of both contentious and non –contentious planning matters. Our client base is impressive and diverse, covering central and local government, leading developers, retailers, investors, corporate vehicles, national representative bodies and local community organisations. Required experience, skills, and attributesThe role is varied and you will be required to advise landowners, developers and local planning authorities on all aspects of planning law, including:Complex planning applications and environmental assessment processes.Section 106 agreements/undertakings, highways agreements, stopping up orders and infrastructure agreements.Community infrastructure levy.Development of local plans, neighbourhood plans and local development orders; review, assessment and drafting of planning policy.Garden cities and urban extensions.Affordable housing and viability.Complex issues presented by major infrastructure and transport projects, and urban development and regeneration schemes.Public inquiry work, including instructing Counsel and team coordination.Judicial review and High Court litigation, including instructing Counsel and team coordination.Listed building consents, neighbourhood plans, local plans, assets of community value and conservation areas.Compulsory purchase.Planning due diligence on commercial and corporate transactions for a wide range of schemes, student housing, hotel, retail, residential, and particularly energy projects (solar, BESS and wind). It is important that the successful candidate is able to communicate clearly with colleagues, clients and the wider market. The successful candidate will be expected to be able to work independently within a collegiate environment and to act as a mentor to others, driving their own practice through networking and other marketing. The successful candidate will be expected to take on extensive responsibility and pay a pivotal role in developing the business and the profile of the team.Technical Skills (Essential)A strong academic background.England and Wales qualified.Effective delegation skills with strong team collaboration.Business development – Experience of contributing to developing and maintaining existing client relationships, as well as wider marketing, networking and thought leadership.Demonstrable experience in several of the following: Drafting and negotiating planning agreements.Advising on CIL charging schedules and triggers for payment.Planning litigation.Advising on housing or power projects.Compulsory purchase orders.Planning due diligence on commercial and corporate transactions, including the negotiation of planning warranties and indemnities.Technical Skills (Desirable)Experience – Broad planning experience with some real estate experience.Legal ability – Detailed grasp of complex legal concepts, excellent drafting skills with a plain English approach, ability to see issues from a commercial perspective and able to communicate complex legal advice to clients effectively.Delivering excellent client service – Excellent communications skills, driven to deliver to clients promptly, sets themselves challenging goals and resilient in achieving them.Initiative and managing change – Resilient in the face of multiple priorities, able to deliver difficult messages, takes ownership for resolving problems proactively.Teamwork and communication – Seeks out the views of others, always willing to assist others, assured and succinct in communications with other departments.Impact and personal development – Proactively requests feedback from others, able to deal with constructive criticism and takes ownership for self development.Finding and winning – Able to build relationships with clients, identifies opportunities and networks effectively internally.Practice/firm promotion – Acts as an ambassador for the firm, writes blogs/articles for publication, is visible in the planning world on social media.Financial performance – Familiar with key drivers of firm performance.Developing and retaining – Works to become a trusted advisor to the client, aware of client industry dynamics.Risk management and professional ethics – Takes responsibility for personal and professional ethics, understanding of reputational risk and the regulatory framework, prepared to seek advice where appropriate.Firm contribution – high level of personal integrity, contributes to developing a diverse and innovative culture, prepared to go the extra mile.Personal Skills / Attributes Proactive with a passion for planning.Have opinions on planning issues and be willing to defend them.The ability to take responsibility to manage your own workload, with attention to detail and high accuracy.Excellent service orientation and communication skills.Ability to cope with conflicting demands and meet deadlines.Ability to establish professional credibility.Strong influencing skills.Intelligent and commercially minded.Good time and people management skills.Keen interest and enthusiasm to learn about our clients' business.Empathetic, responsive and reliable.Ability to offer pragmatic and innovative in the solutions offered to clients.Good at fostering relationships with clients.Entrepreneurial vision and a desire to assist in the growth of a practice area.Firm ProfileAcross more than 80 countries, Dentons helps you grow, protect, operate and finance your organisation by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. Inclusion and DiversityWe are committed to building an inclusive culture here at Dentons where our people can thrive, regardless of their background or circumstance. As well as being the right thing to do, it makes good business sense too. A richness of backgrounds, experiences and perspectives helps us best serve our clients and the communities in which we operate. You can find out more about inclusion and diversity at Dentons here: Inclusion and DiversityDentons is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurotype, disability, or with parental or caring responsibilities. We are also “Happy to Talk Flexible Working” and welcome conversations about flexible working arrangements.Dentons is a Disability Confident employer. Candidates with a disability may choose to apply under the Disability Confident Scheme. We will offer an interview to disabled applicants who meet the minimum criteria for the role. Where application volumes are high, we may offer interviews to those who best meet the minimum criteria, consistent with our approach for all candidates.During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence.If you have any questions about this or the role criteria, please email recruitment.matters@dentons.com. NO AGENCIES PLEASEIf you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand, please email recruitment.matters@dentons.com. Enquiries only please – applications will not be accepted via email.Please note that we will not accept unsolicited CVs sent to the business, nor will we accept any associated terms of business.

Company DescriptionHyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger.Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience.Job DescriptionWe’re looking for an experienced Revenue Manager to join our team and play a crucial part in developing the commercial strategy for Hyde London City.Reporting into the GM, you’ll take ownership for the revenue strategy of the property to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management.What you'll do…You will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager and Head of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met.Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations.Chair the weekly commercial meetings to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability.Responsible for weekly, monthly, and ad-hoc data analysis and reporting.Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.).Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability.Prepare annual hotel revenue budget and maintain ongoing results analysis.Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis.Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators.Maintain strong relationships with third-party partners including OTA market managers.Oversee channel management including rate loading and inventory management.Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system.QualificationsWhat we're looking for...You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud and IDeaS G3 RMS experience is preferred.Previous experience as a Revenue Manager is required. London experience is preferred.You take ownership, solve problems, and make effective decisions.You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once.You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines.You're happy working five days a week on site, working closely with the commercial team and other Heads of Department.Additional InformationWhat’s in it for you…Up to 28 days holidays (inclusive of bank holidays), pension and life insurance.A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.Treat yourself with lots of retail & hospitality perks through our partners.Enjoy an experience stay at Hyde and a meal for two after your discovery period.Goes without saying, but we’ll feed you during your shift.Extra time off to volunteer with one of our partner charitiesCycle to work schemeThe chance to make your mark in a fast-growing BrandLearning opportunities to broaden your skillset and development that helps you think, make, and thrive at workExcellent discounts across the entire Ennismore and Accor family of brands.NOTE: Owing to the summer holiday period, screening and the recruitment process will begin from the third week of August. You'll hear an update from us then. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.SummaryType: Full-timeFunction: Strategy/PlanningExperience level: Mid-Senior LevelIndustry: Hospitality

Company DescriptionColliers is a global leader in commercial real estate services, providing strategic solutions to occupiers, developers, and investors at local, national, and international levels. Our services include brokerage sales and leasing, real estate management, valuation, consulting, project management, project marketing, and research. We operate across core sectors such as office, industrial, retail, and hotel, as well as a range of specialised property types. Colliers UK is headquartered in London, with over 1,300 professionals across 16 offices in the UK and Ireland.Job DescriptionThe role of the Senior Surveyor/Estates Manager is to provide corporate property management support, service co-ordination and advice for a commercial property estate comprising multiple offices, retail units, industrial units and other specialist interest. The purpose of this role is to provide an efficient and effective administration service as well as strategic advice for the estate. This role will be responsible for the management and development of client relationships in order to achieve maximum profitability and to generate new opportunities for business development within the Business Group and within Colliers International. Core ResponsibilitiesThe core responsibilities of the role will include but is not limited to: Management of landlord enquiries and observation of obligations under the lease Regular liaison with tenants on other responsibilities Co-ordinating and resolving third / neighbouring party requirements and disputes Co-ordinating and managing the sublet estate Planning, undertaking and reporting on inspections Ensuring that property files are up to date Ensuring that there is the appropriate level of data, supervision and regular reporting on the client property database Managing specialist service partner provisions across a portfolio of properties Review and quality assure reporting and recommendations from specialist subject matter experts Carry out routine Lease Advisory and Agency work Monitoring and updating any client helpdesk Co-ordination of quarterly tenant meetings Performance management of contractors and service providers Contribute to the planning, development and monitoring of premises Collation of data and reporting on H&S and Environmental performance Accident investigation and reporting, and assisting with co-ordination of insurance claims Invoice processing To be aware of and comply with company and statutory requirements regarding health and safety, fire and hygiene The candidate will be expected to work in a flexible way and as part of a team Line management of administrator Behaviours Needed to be Successful in the RoleExpertise & Professional Development You are recognised for your expertise and receive regular referrals from colleagues to work with their clients. You are the ‘go to’ person in your area for questions from your peer group. Commercial acumen & enterprise You proactively share client intel and opportunities with your colleagues to generate leads. You actively look for best practice ways of working Innovative thinking & Agility You are not afraid to challenge the norm and keep abreast of current trends to suggest ways of delivering better quality or value Communication & Managing Expectations You should have excellent organisation and communication skills, both oral and written. You actively listen to your clients, stakeholders and colleagues requirements and priorities and incorporate them into your planning and deliveryQualificationsEssential Skills Intermediate knowledge of Microsoft Office products High Quality Work You continuously look to improve the quality of my work and ensure quality control. You find solutions to problems and pre-empt issues Productivity & Efficiency You are able to work under pressure and to tight deadlines You challenge where you see tasks could be delivered more efficiently You can adapt and manage your service to meet changing client requirements, always delivering high levels of client satisfaction. Collaboration You should be a team player and able to carry out instructions as well as work on own initiative You promote information sharing and new working relationships to improve collaboration and/or generate new businessContributing to Colliers Success You go the extra mile for clients and colleagues and assume extra work/tasks to support the team and business Personal Development You actively request, take on board and action any feedback to help me develop. You seek out and attend relevant training courses Professional Conduct & Integrity You are aware and can identify where professional conduct and integrity should be challenged. Diversity & Inclusion You always consider the diversity and inclusion agenda in everything that you do Community You look at how you can add to your community, whether internally within Colliers, your extended industry networks and charity Additional InformationAt Colliers we actively promote a culture of inclusivity, collaboration, and mutual respect. Join us and be part of a team where diversity is embraced, and every voice is heard.SummaryType: Full-timeFunction: Human ResourcesExperience level: AssociateIndustry: Real Estate

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Purpose of the JobAs a Product Insights Analyst, you will enable data-informed product management by ensuring our products and capabilities are measurable by design and that Product teams have the insights needed to make confident decisions.Working closely with Product Managers, Engineering and the Data team, you will define product data, analytics and reporting requirements and analyse product, customer and commercial performance to identify opportunities across our ecosystem.You will combine analytical rigour with commercial awareness to identify where improvements to customer journeys, product experiences and feature visibility can increase engagement, conversion, revenue and customer value. While not owning the P&L, you will play a critical role in helping Product understand the commercial impact of product decisions and recommend opportunities to optimise business performance.You will own the Product Analytics Requirements for significant product initiatives, ensuring success measures, tracking requirements and reporting needs are defined as part of the Product Requirements Document (PRD) and delivered alongside the product itself.Acting as the bridge between Product and Data, you will help ensure analytics capabilities evolve alongside our products, enabling Product teams to continuously improve customer experiences and commercial performance through reliable, actionable insight.Key ResponsibilitiesPartner with Product Managers during discovery to define product success measures, KPIs and measurement frameworks for new products, capabilities and enhancements.Own the Product Analytics Requirements within Product Requirements Documents (PRDs), including success metrics, event tracking, reporting requirements and post-launch measures of success.Define clear product requirements for Engineering and Data teams.Work closely with Engineering and Data teams to ensure tracking, telemetry, event capture and data models are implemented accurately and consistently.Validate analytics implementations prior to release, ensuring product instrumentation meets agreed requirements.Develop and maintain dashboards and reporting that provide visibility of product health, customer behaviour, feature adoption, operational performance and business outcomes.Monitor the product and commercial performance of products and capabilities, identifying trends, opportunities and risks across customer adoption, conversion, utilisation, customer engagement and revenue generation.Analyse how changes to customer journeys, feature placement, merchandising, notifications, recommendations and personalisation influence customer behaviour and commercial outcomes, providing recommendations to optimise performance.Work collaboratively with Product, Commercial, Marketing and Partnerships teams to identify opportunities to improve product performance, customer engagement and commercial value through data-led insights.Analyse customer journeys, feature usage, conversion funnels and product performance to identify opportunities for optimisation and innovation.Produce actionable product and commercial insights that influence roadmap prioritisation, product strategy, customer experience improvements and investment decisions.Support product discovery by analysing customer behaviour, identifying opportunities and helping quantify potential customer and commercial value.Measure and evaluate the success of new product launches against agreed success metrics and business objectives, ensuring learnings are fed back into future roadmap decisions.Work with Product Managers to establish product baselines and track progress against OKRs, strategic objectives and commercial outcomes.Champion best practice in product analytics, experimentation and evidence-based decision making across the Product organisation.Collaborate with Product, Engineering and Data teams to continuously improve product data quality, governance and consistency.Knowledge, Skills and Experience RequiredExperience in Product Analytics, Product Insights, Digital Analytics, Product Management or a similar analytical role within a technology or digital product organisation.Strong analytical and problem-solving skills, with the ability to translate complex data into clear, actionable business insights and recommendations.Demonstrable commercial awareness, with the ability to interpret product performance through both customer and commercial lenses and identify opportunities to improve business outcomes.Experience defining product KPIs, success metrics and analytics requirements for digital products.Experience writing requirements for product analytics, event tracking, instrumentation and reporting.Strong understanding of customer behaviour analysis, product performance measurement, product lifecycle metrics and digital commerce.Experience analysing digital product performance using metrics such as conversion, engagement, adoption, retention, utilisation and revenue.Experience working closely with Product Managers, Engineering teams and Data specialists within Agile delivery environments.Strong SQL skills and experience using business intelligence and visualisation tools such as Power BI, Tableau or Looker.Experience using digital product analytics platforms such as GA4, Amplitude, Mixpanel, Pendo or similar is highly desirable.Familiarity with experimentation methodologies including A/B testing, hypothesis-driven product development and statistical analysis would be advantageous.Excellent stakeholder management and communication skills, with the ability to explain technical concepts and analytical findings to both technical and non-technical audiences.A naturally curious mindset, with a passion for understanding customer behaviour and uncovering opportunities to improve products and commercial performance.Experience working in evolving environments and using initiative to create clarity, influence decisions and drive progress.Why Join Us?At Collinson, you’ll help shape how Product decisions are made across a global portfolio of digital products used by millions of travellers.Working at the intersection of Product, Engineering and Data, you’ll play a critical role in ensuring every significant product investment is measurable, every customer interaction generates valuable insight and every product decision is informed by evidence. You’ll help Product identify where improvements in customer experience can unlock measurable commercial value, ensuring our products continue to delight customers while delivering stronger business outcomes.If you’re passionate about transforming data into meaningful product and commercial insights that shape strategy, improve customer experiences and influence investment decisions, we’d love to hear from you.Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

• In charge of setting up the social media strategy and calendar for the hotel • Develops and executes promotions campaign or posts related to F&B, weddings, rooms and conferences. • Track, analyze, and report on the impact of all activities implemented on social medias• Work with photographers, videographers and influencers to create high-quality promotional content.• Verify the Hotel's website and related websites are updated on a regular basis. • Make sure online platform reflect the hotel positioning and showcase the property unique selling point. • Partners with the Commercial Director to create marketing plan aligned to hotel sales and revenue strategy.• Assist in the planning and execution of hotel events and promotional activities.• Lead market research efforts to understand competitor strategy • Keep inform on competitors latest trends and positioning • Conduct market research to identify trends, target audiences, and competitor activities.• Provide insights and recommendations to improve future marketing efforts.How We’ll Help You ThriveAt Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel programOwn a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial futurePaid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parentsPersonalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved onesCrisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional careMental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.REQUIRED QUALIFICATIONSUniversity degree or experience in lieuSignificant work experience in related rolesFluent in English, verbal and writing skillsPREFERRED QUALIFICATIONSAdvanced degree preferredExperience of the hospitality industry experience preferred in Sales, Marketing, Revenue or Operating rolesSupervisory experience would be advantageousProficiency with Word, PowerPoint, Excel Full timePosting Date: 2026-08-06

Represent hotel management, when dealing with all operational and guest service issues related to the Food & Beverage Division and escalate to the Director of Conference and Events, Executive Sous Chef, Exec Chef, Director of Sales and Marketing, and EAM, Food & Beverage. This position is a senior r

Position: Guest Relations & Guest Experience Manager \n Reports to: General Manager \n Hours: Full-time, 48 hours per week. Evenings, weekends and bank holidays as required. \n Visa Sponsorship: Visa sponsorship may be available for eligible candidates who are currently residing in the UK, subject to meeting UK Skilled Worker visa and immigration requirements. \n \n What will I be doing? \n The Guest Relations & Guest Experience Manager own the guest experience at ...At Sloane from first enquiry to post-stay: engage with guests and build relationships that turn visitors into regulars, hold the line on presentation and service in every guest-facing area, and help raise the hotel’s profile alongside Sales, Marketing and PR. Reports to the General Manager, works alongside all Heads of Department, and steps up as the most senior person on site whenever the General Manager is away. \n \n Key Responsibilities \n Guest engagement & relationships \n\n • Engage with guests before, during and after their stay, building a genuine relationship with each one.\n, • Read each guest’s personality and pitch contact accordingly — attentive and high-touch for those who want it, discreet and straight to the point for those who don’t.\n, • Keep a working record of guest preferences, history and key dates, and brief the relevant team before every arrival.\n, • Personally manage VIP arrivals, welcome cards and bespoke amenities.\n, • Own the response to complaints and service failures, resolving them during the stay wherever possible.\n, • Maintain the concierge knowledge base — dining, access, local partners — and keep Front of House fluent in it.\n\n \n Visibility & profile \n\n • Develop and drive the hotel’s visibility strategy in close partnership with Sales, Marketing and PR.\n, • Turn guest relationships and insight into coverage, referrals and word of mouth.\n, • Host press and VIP visits, representing the hotel as its lead ambassador.\n, • Identify high-potential restaurant and bar guests and convert them into room bookings and repeat clientele.\n\n \n Standards & feedback \n\n • Walk every guest-facing area each morning — rooms, restaurant, bar, public spaces — and log presentation or service defects with the responsible Head of Department.\n, • Conduct and train VIP room inspections.\n, • Track feedback across review platforms and in-stay and post-stay channels; report trends and agreed actions to the General Manager weekly.\n\n \n Curation & events \n\n • Curate guest lists for gatherings and vet group bookings and large F&B reservations against brand and atmosphere criteria.\n, • Plan and run a calendar of intimate guest events.\n, • Review guest-facing copy for tone and accuracy.\n\n \n Team & front of house \n\n • Brief and train front-of-house teams on service and grooming standards, and input into the recruitment of guest-facing roles.\n, • Represent the guest experience in daily operations meetings and agree follow-up actions with Heads of Department.\n, • Take charge of the hotel and its day-to-day operation in the General Manager’s absence.\n\n \n What are we looking for? \n\n • Track record in guest relations or guest experience at luxury outlets, across both Rooms and Food & Beverage.\n, • Emotionally intelligent — quick to read people and adapt your approach to each guest.\n, • A natural relationship-builder, equally at ease with regulars, VIPs and press.\n, • Comfortable partnering with Sales, Marketing and PR to grow the hotel’s profile.\n, • A sharp eye for detail and the judgement to fix issues before a guest ever notices.\n, • Clear, confident writing for guest correspondence, copy and team briefings.\n, • Working knowledge of UK Health & Safety, GDPR and data protection.\n, • Available to work evenings, weekends and bank holidays.\n, • Francophile\n\n \n What will I get? \n\n • Competitive salary based on experience.\n, • Service charge (£9,000–£10,000 per annum, subject to business levels).\n, • Discretionary bonus of up to 20% against KPIs.\n, • Enhanced pension scheme.*\n, • Enhanced annual leave.\n, • Enhanced maternity and paternity pay.\n, • Complimentary meals while on duty.\n, • Private Bupa Health Plan.*\n, • Social events and engagement programmes.\n, • Access to CODE App hospitality benefits.*\n\n *Upon successful completion of the probation period \n \n Who are we? \n We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. \n Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. \n Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality.

About Woods Bagot – Architecture for Worlds Ahead \n We design places that meet the challenges and opportunities of our rapidly changing world. Our commitment to exploration, impact and community creates enduring, forward‑thinking outcomes, unlocking humanity’s highest potential. With a global design culture devoted to creativity, resilience, and purpose – we ensure every project contributes to our client’s vision, inspiring future generations. \n \n Woods Bagot is part of the 7C Network. The 7C Network is an integrated network of design and architecture companies that provides "Total Place Design," a holistic approach to creating transformative environments. It combines capabilities from its constituent brands - including Woods Bagot, ERA-co, Impact Futures, and Customs Bureau - to offer services in placemaking, sustainability, architecture and interior design, and luxury concepts. \n \n The Role \n Woods Bagot (part of the 7C Network) is seeking an experienced and visionary Lifestyle Interior Design Leader to drive excellence and innovation within our lifestyle (residential and hotels) sector. This is a unique opportunity to join a global design studio renowned for its people-focused culture, research-driven approach, and award-winning projects that shape the way people live, work, and connect. \n \n As the lifestyle interior design leader, you will be responsible for guiding the creative direction, strategy, and delivery of residential and hotel projects across the UK. You’ll lead multidisciplinary teams across all project phases - championing design quality, fostering collaboration, and cultivating strong client relationships. Your leadership will play a key role in shaping progressive, human-centered places that reflect our clients’ brand, culture, and future ambitions. \n \n Key Areas of Responsibility: \n Practice Leadership and Management: \n\n • Be responsible for the successful delivery of projects from inception to completion, including leading a design team from briefing, space planning, concept, detail design, documentation, tendering, site and close-out process.\n, • Collaborate with clients, consultants, and internal teams to deliver integrated, high-performance design solutions.\n, • Establish and foster relationships with existing and new clients, afford new project opportunities, and collaborate with the Business Development / Marketing / PR + Comms (BDMC) Team to prepare proposals to pursue new projects.\n, • Establish a culture of design excellence in interior projects.\n, • Foster a commitment to exceptional client service.\n, • Provide mentorship to others within the practice.\n, • Develop and review fee proposals, budgets, and financial projections.\n, • Utilise and encourage best uses of technology for design, presentation, and production.\n, • Manage design presentations, documentation, and quality control across all project phases.\n, • Manage the design solution by:\n\n -Ensuring the execution of necessary research to provide a thorough understanding of client needs, leading to responsive design solutions. \n -Communicating design intent to clients in a clear, compelling way. \n -Incorporating design requirements and goals to demonstrate creative and unique design solutions. \n -Overseeing the preparation and delivery of design presentations to the clients and coordinating with consultants to achieve design goals on schedule and within budget. \n -Ensuring that graphic representations and construction documents clearly and accurately convey design intent. \n \n Business development and Marketing: \n\n • Establish and maintain close relationships with clients to win business.\n, • Collaborate with other Woods Bagot offices to increase opportunities and revenue from Global Corporate clients.\n, • Work closely with the studio residential and hotel sector leader(s) to prepare fee proposals and write and/or edit appropriate sections of proposals.\n, • Mentor, coach, and motivate teams and individuals within the practice.\n, • Create opportunities for continuing education and professional development, including site visits, lectures, “Lunch and Learns,” etc.\n, • Encourage staff exploration for continued innovation and design excellence.\n, • Develop a clear and recognised profile in the UK market to maintain Woods Bagot’s market position as a leader in the interior design of hotel and residential projects.\n, • Plan and drive the growth of the lifestyle interiors portfolio in the studio alongside the studio lifestyle sector lead(s).\n\n \n Staff Development: \n\n • Mentor, coach, and motivate teams and individuals within the practice.\n, • Create opportunities for continuing education and professional development, including site visits, lectures, “Lunch and Learns,” etc.\n, • Encourage staff exploration for continued innovation and design excellence.\n\n \n About You \n As a successful candidate, you are a highly motivated, creative, and resourceful leader with a strong collaborative spirit. You are committed to delivering business value for clients by applying bespoke solutions grounded in Woods Bagot’s research, design expertise, and industry experience. \n You excel at conceptualizing and translating ideas into exceptional design outcomes, combining strong space planning abilities with a keen eye for detail and aesthetics. A natural collaborator and clear communicator, you bring a positive, professional presence to every interaction and presentation. \n \n Required Experience and Skills: \n\n • Degree in Interior Design, Architecture, or a closely related field (or the international equivalent).\n, • At least 5 years’ experience working in the Interior Design field.\n, • Demonstrated experience successfully leading and managing projects and a team.\n, • Demonstrated success in identifying and securing new business opportunities.\n\n \n Benefits we offer \n In addition to working for a world-class design Studio, you will enjoy benefits such as: \n\n • A balance between Studio and home working\n, • Access to global resources to enhance your learning and development\n, • Private healthcare and dental cover\n, • Annual discretionary bonus\n, • Company pension scheme\n\n \n How to Apply \n Please send your resume via this LinkedIn job post. Applications will be treated in the strictest confidence. We do not accept unsolicited resumes or names from agencies. \n \n Mandatory Requirement: It is an essential requirement that applicants must have the legal right to work in the UK when applying for this position. \n \n Due to the high volume of applications, we kindly ask that you refrain from following up on your CV submission, as this may slow down the process. We truly appreciate your interest in joining Woods Bagot, and should your application progress, we will be in touch directly. Thank you for your understanding. \n \n All personal data collected by the Company will be kept confidential and only be used for recruitment purposes. \n \n 7C - Total Place Design Network \n 7C is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. At 7C, we are committed to creating an environment where difference is celebrated, valued and respected, practices are equitable, and our people feel like they belong. We accept that none of us is smarter than all of us. We believe building a diverse workforce is the foundation to creativity and innovative design – it is only by working together that we can realise the potential of our people, clients and communities around us. Through our inclusive leadership and our truly global studio network, you will find your voice and have the support and flexibility required to bring your whole self to work and build an exceptional career.

\n Steeped in history and situated in the heart of Belgravia, The Pembroke stands apart as a unique club for Londoners. From the spirit of our members to the splendour of our events, we are a home for eclectic and excellent living. A place to eat, drink, dance and meet, The Pembroke opens its doors to those who wish to fill their world with the finest experiences, from cocktails to culture, billiards to business. \n The Management team is responsible for the day-to-day running of the operations in the club, and spans across Food, Beverage, Events, Kitchen and Back-of-House operations. ROLE OVERVIEW\n To further elevate and enhance our membership experience, we are seeking an accomplished Events Director to lead the club's events operation across both private events and cultural programming. \n This is a senior leadership role with full strategic and operational responsibility for all events at The Pembroke — encompassing private events and a rich cultural programme. You will play a pivotal role in shaping the club's events strategy, building a strong and engaged community, and bringing together members through memorable, flawlessly executed experiences. \n Working closely with the Club Director and the wider executive team, you will oversee two distinct but complementary events pillars — private events and cultural programming — ensuring both reflect the club's reputation for outstanding hospitality, exceptional food, and world-class entertainment, all within a luxurious setting. \n You will lead, inspire and develop a talented team comprising a Private Events Manager, Cultural Events Manager, and Events Executive, embedding a culture of excellence, creativity, and seamless service delivery across everything the events department produces. RESPONSIBILITIES STRATEGIC LEADERSHIP\n \n • Set and drive the overarching events strategy for the club, aligning both private and cultural programming with the club's vision, values, and commercial objectives.\n, • Collaborate with the Club Director and executive team to ensure events contribute meaningfully to member satisfaction, retention, and new membership growth.\n, • Identify opportunities for innovation across both events pillars, staying ahead of trends in luxury hospitality, culture, and live experience.\n, • Own the department's budget, ensuring financial discipline, cost-effective execution, and strong commercial outcomes without compromise to quality.\n TEAM LEADERSHIP AND DEVELOPMENT\n \n, • Lead, manage, and inspire the events team — Private Events Manager, Cultural Events Manager, and Events Executive — setting clear direction and maintaining the highest standards of performance.\n, • Foster a collaborative and motivated team culture, ensuring effective communication and coordination between the private and cultural events functions.\n, • Support the professional development of each team member, providing coaching, feedback, and growth opportunities.\n, • Ensure all team members are trained to uphold and consistently deliver the club's standards of service.\n EVENTS OVERSIGHT\n \n, • Maintain overarching accountability for the planning, management, and execution of all club events — both private and cultural.\n, • Ensure the events department operates with robust systems and processes, from initial enquiry through to post-event evaluation.\n, • Serve as the senior escalation point for all event-related matters, providing solutions and decisive leadership as required.\n, • Oversee vendor and partner relationships, leading on key negotiations and ensuring all contractual terms protect the club's interests.\n MEMBER AND STAKEHOLDER RELATIONS\n \n, • Act as the senior representative of the events department, building and nurturing trusted relationships with members, artists, cultural institutions, sponsors, and wider stakeholders.\n, • Champion the member experience at every level, ensuring the club remains a premier destination for distinguished connections, private celebration, and cultural engagement.\n, • Collaborate closely with the food and beverage, operations, and marketing and PR teams to ensure seamless, fully integrated event delivery.\n REQUIREMENTS\n \n, • Significant experience in luxury event management at a senior leadership level, ideally within a members' club, hotel, or high-end hospitality environment.\n, • Proven track record of leading and developing high-performing events teams.\n, • Demonstrable experience across both private events and cultural or artistic programming.\n, • Outstanding organisational skills with meticulous attention to detail.\n, • Strong commercial acumen and experience managing substantial departmental budgets.\n, • Exceptional communication, relationship-building, and negotiation skills.\n, • Creative flair and forward-thinking approach with a deep understanding of high-end event production.\n, • Ability to multitask and adapt with composure in a fast-paced, dynamic environment.\n WHAT WE OFFER\n \n, • Best-in-class salary\n, • Family meal on shift\n, • Industry-leading Learning & Development opportunities\n, • Pension scheme – including employer contributions.\n, • Annual staff award ceremony and party\n, • More benefits to be set up as we open\n \n #J-18808-Ljbffr

We’re looking for a strategic, detail-oriented Partnerships Operations Lead to own and scale the \n operational backbone of our partnership team, sitting within our Digital Product Team. You’ll own rate codes, room mapping, GDS connectivity and parity control across our Hotels & Resorts, Experiences and Events partners – working directly with them to ensure everything appears and functions correctly on our side. This role keeps our partnership product accurate and scalable, ultimately delivering exceptional value to our B2C members and MyLER advisors, working closely with the Partnerships, Marketing and Technology teams. \n \n Reports to: Chief Product Officer & VP, Partnerships \n \n Main Duties & Responsibilities \n\n • Own rate codes, room mapping, GDS connectivity and hotel data accuracy across Hotels & Resorts, Experiences and Events.\n, • Run ongoing rate audits and parity checks, verifying negotiated rates, amenities and contracted terms across all distribution channels.\n, • Build strong partner relationships and oversee onboarding, ensuring hotel and other partners function correctly on our side.\n, • Act as the senior escalation point for complex data, rate and partner issues.\n, • Collaborate with the Partnerships, Marketing and Technology teams to continuously improve processes as the partner portfolio scales.\n\n \n Leadership & Team Development \n\n • Lead, coach and develop the Partnership Operations team, setting clear performance expectations and supporting career progression.\n, • Build a culture of accountability, collaboration and continuous improvement, keeping the team aligned with business goals and service standards.\n, • Track team performance against KPIs and report on operational health to senior leadership.\n\n \n Requirements \n\n • Proven experience in travel partner distribution (hotels and experiences), GDS and rate/content operations, including room/product configuration and rate mapping logic – with knowledge of systems such as Amadeus and Synxis.\n, • Experience managing or mentoring teams within a travel operations, partnerships or distribution environment.\n, • Excellent analytical skills, with the ability to identify and resolve data issues at scale.\n, • Strong organisational skills, managing competing priorities and driving operational improvements.\n, • Proficient in Microsoft Excel and Office applications, and comfortable with emerging AI tools (ChatGPT, Claude).\n

We are excited to be recruiting a Sales Consultant for our European Sales team, a position which offers excellent prospects in a rapidly growing and award-winning tour operator. Our ideal candidate is passionate about Europe, has travelled extensively throughout the region, and brings 3+ years of experience selling bespoke European travel experiences. \n \n THE POSITION \n We have a strong heritage in Europe given that the initial proposition of the company was The Big Short Break, which focused a lot on Europe. Key regions of interest include: the United Kingdom, Ireland, Turkey, Albania, Montenegro, Norway, Sweden and Denmark. \n \n As a company, our goal is to offer detailed itineraries, organised by true specialists, and delivered with a service that is above and beyond that being offered by any competitor. We seek candidates who feel they can support this vision. \n \n This position is a very hands-on role and the successful candidate will be passionate about Europe, be highly organised, driven, be an excellent communicator, and clearly understand our customers’ needs. Remuneration and its related package will include a competitive salary and a range of benefits befitting such a position. We are inviting applications both externally and internally. \n \n MAIN ROLES \n Providing high standard of sales and service levels for clients interested in holidays to your region; looking to develop as quickly while at the same time setting the example for the support level team in the company; selling holidays to clients in the most effective combination of conversion, service, knowledge and margin production and ultimately playing your part in ensuring that your team surpasses its targets. \n \n SPECIFICS \n\n • Selling to clients via email, phone, letter and in person\n, • Producing, pricing and amending itineraries\n, • Generating bookings from new customers through all appropriate channels\n, • Maximising retention of existing customers\n, • Achieving and exceeding pre-set sales targets\n, • Overseeing your Service Team in the production of documentation for your clients\n, • Checking that welcome home packs have gone to your clients prior to their return\n, • Contacting clients on return, thanking them for booking with us, obtaining feedback and nurturing for next trip\n, • Expanding and developing existing product\n, • Maintaining and building relationships with suppliers and country tourist boards\n, • Researching and updating destinations, activity and hotel information\n, • Involvement in the product and pricing planning processes, including assisting purchasing team with the negotiation of improved supplier contracts\n, • The possibility of research trips\n, • Taking an active role in team meetings\n, • Participating in company events, sometimes outside office hours\n, • Supporting the marketing team with ideas for social media and PR requests\n\n \n RELEVANT EXPERIENCE \n\n • Passion for, and demonstrable knowledge of European destinations.\n, • 3+ years' experience in a Europe travel sales role, ideally specialising in bespoke or tailor-made travel, would be highly advantageous\n, • Proven ability to deliver high quality results in a timely fashion\n, • Strong communication skills.\n, • A personable manner.\n\n \n CONDITIONS OF EMPLOYMENT \n\n • The receipt of satisfactory references prior to the start date\n, • The completion of an initial three-month probationary period\n, • Contractual freedom to commence employment\n, • All applicants should be able to accept legal employment in the UK\n\n \n BENEFITS \n Competitive salary and a benefits package including: \n\n • 23 days annual leave, increasing one day per full year of service up to 30 days\n, • Comprehensive bonus and incentive schemes\n, • Private medical insurance\n, • Enhanced contributory pension scheme\n, • Travel insurance\n, • Enhanced maternity policy\n, • Enhanced paternity policy\n, • Cycle to Work scheme\n, • Flexible working policy, including annual ‘workation’ (work from abroad) allowance\n, • Sabbatical option after five years of continuous service\n, • Regular social events and employee development initiatives\n\n \n APPLICATION PROCESS \n Please note that we are only able to consider applicants who are currently based in the UK and have the right to work in the UK. \n \n Applicants should send their CV, covering letter and a travel profile (detailing all relevant travel experience and countries visited, when and for how long) to jobs@originaltravel.co.uk. Applicants will then hear from Original Travel as to whether they have been invited for an interview. There will likely be two interview rounds, with an appointment announced as soon as possible thereafter.

Do you have an obsession with hotels? Are you a beauty aficionado? If you answered yes, then come play in the wonderful world of Vanity Group – proudly part of La Bottega Collective. \n \n La Bottega Collective is a global, multidisciplinary collective of guest experience curators, uniting La Bottega, Palatino, Beltrami, White Privé, Colosseo, and Vanity Group to deliver beauty, textiles, OS&E, and design solutions that shape the future of luxury hospitality. Guided by Italian heritage and built for the future of hospitality, we partner with the world’s most visionary hoteliers, developers, and designers to shape the next era of luxury guest experiences. \n \n Within this powerful collective, Vanity Group brings its signature obsession with beauty and innovation to the hotel landscape – elevating amenities from bathroom shelf staples to experiences that rival even the sweetest suite. Step into our house of beauty, where the world's most sought-after fashion, beauty, skincare, fine fragrance, lifestyle and spa brands come together with a signature dose of playful flair. \n \n Ready to join the Vanity Group beauty parade? We can't wait to meet you. \n \n \n WHO'S VANITY GROUP? \n We are a creative hub of innovative design, development, manufacturing, and marketing for the global hospitality industry. \n \n We’re the seed from which progressive fashion, beauty, fragrance and lifestyle brands grow, representing the world’s most highly regarded global consumer retail brands including Jo Loves, Karl Lagerfeld, Hunter Lab, KEVIN.MURPHY, and Antipodes Nature to name a few. Internationally renowned as the industry’s best-in-class cosmetics hospitality partner, Vanity Group has offices in London, Sydney, Dubai, Shanghai, and recently opened Singapore. \n \n POSITION SUMMARY \n Reporting to the Operations Manager, the Customer Service Specialist will be responsible for the overall customer service for Vanity Group and La Bottega, both forming part of the La Bottega Collective's hotel clients. \n \n This role will be focused on a successful end-to-end management program of all orders, queries and ensuring customers’ expectations are met. \n \n RESPONSIBILITIES \n 📝 CUSTOMER SUCCESS \n\n • Working closely with the sales team, manage the customer success of all hotel clients in the UK/EU/Americas region\n, • UK/EU/Americas customer order entries, integration with 3PL providers\n, • Management of all 3PL relationships\n, • Responsible for handling all customer calls and email enquiries within agreed SLAs\n, • Responsible for placing all customer orders to 3PL warehouse through SAP and CSV files\n, • Responsible for managing returns process with clients and 3PL warehouse\n, • Providing quality and professional track and trace services to clients\n, • Resolving service issues, complaints and claims within agreed SLAs\n, • Assisting territory managers with adhoc orders ensuring that nothing is missed with processing or delivery\n, • Obtaining eta’s with out of stock items and provide regular updates to related inquiries about these eta’s.\n, • Assisting Finance team with order tracing and pod’s.\n, • Management of customs documentation ensuring quality and government regulation compliance for EU/US clients.\n, • Provide freight costs and delivery timelines to potential and existing clients and accurately track order status and shipments.\n\n \n 🎯 STAKEHOLDER MANAGEMENT \n\n • Maintain a high level of professionalism and motivational spirit with stakeholders\n, • Working and collaborating with cross-functional teams to achieve outcomes and meet deadlines\n, • Manage upwards, articulating delays/roadblocks to senior management with a solution-focused approach\n\n \n ⭐ ABOUT YOU \n\n • Bachelor’s degree or relevant tertiary qualifications\n, • Minimum 2 years’ experience in a customer service role\n, • Ability to build strong relationships with clients\n, • Demonstrable ERP system experience preferably SAP\n, • Experience with B2B operations\n, • Intermediate Excel skills\n, • Strong communication with external and internal stakeholders\n, • Accurate data entry skills\n, • Hands-on person with a can-do attitude\n, • Able to work autonomously with less supervision\n, • Ability to communicate any issues, discrepancies, or red flags that may arise\n, • Be well organised and structured on daily duties\n, • Able to prioritise and manage multiple deadlines simultaneously\n, • Be able to handle face paced working environment\n\n \n 🎁 PERKS \n\n • Hybrid office/home workplace\n, • Daily stocked “BRAVO BAR” snacks and munchies, for sweet or sour lovers\n, • Twenty free personal care products per year\n, • Birthday Leave to celebrate your special day\n, • Discounts with partner hotels locally and internationally\n, • 50% discount off skincare partner TEMPLESPA on wide selection of luxury skincare, spa & beauty products\n, • Welcome fragrance tapas and shot candle experience by JO LOVES including a personalized candle\n, • Generous discounts from additional partner skincare, haircare, and fragrance brands\n

Company DescriptionColliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland.Job DescriptionWe are seeking an experienced Senior Cost Manager to join our Enterprise Project Management team, with a strong background in corporate fit-out and occupier-led projects.This is a senior client-facing role, responsible for leading cost management services across UK and EMEA corporate portfolios, shaping commercial strategy, and supporting the delivery of consistent, best-in-class outcomes for global occupier clients.As a senior member of the Cost Management community, you will also play a key role in mentoring colleagues, supporting multi-market bids, and driving best practice across the EMEA Occupier Services platform.To undertake cost management services for our UK & EMEA corporate clients.Providing budgeting advice during the feasibility stage for new potential projects.To assist with bids for Cost Management multi-market mandates, across the UK and EMEA.Provide best in class cost reporting, and being able to present these to corporate clientsThis role helps ensure that Project Management & Cost Management instructions are undertaken in a consistent manner and in line with our service agreements.To work with the Enterprise Project Management team to create and maintain best practice for Occupier Services across EMEA for Project Management & Cost Management services.We regularly interact with 650 Project managers, Building Surveyors and Cost Managers across EMEA and our OS EMEA team (130) which includes transaction managers, account managers, workplace advisors and other corporate real estate specialists.Main ResponsibilitiesLead pre and post-contract cost management services for corporate fit-out and workplace projects, including offices, labs, call centres and flexible workplace environments.Provide strategic cost advice at feasibility and business case stage, including option appraisals, cost planning and value engineering.Produce and present clear, robust and commercially focused cost reports to senior corporate stakeholders.Manage project financials from inception through close-out, including change control, risk management and final account settlement.Act as a trusted commercial advisor to clients, balancing cost, quality, programme and risk.QualificationsSkills and ExperienceSignificant experience in cost management for corporate fit-out / occupier projects, ideally within a consultancy or professional services environment.Proven ability to operate confidently with blue-chip corporate clients and senior stakeholders.Strong understanding of commercial offices and workplace delivery across the UK and/or EMEA.Excellent written, verbal and presentation skills.Strong commercial acumen, organisation and time management skills.High level of IT literacy, particularly MS Excel, Word and PowerPoint.Experience supporting multi-country or global client portfolios.Familiarity with governance-led delivery models and service-level agreements.Professional qualification (e.g. MRICS or equivalent).Additional InformationPlease tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010.At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step-free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history.Colliers is proud to be an equal opportunities employer. We do not discriminate on the basis of age; disability; gender; gender reassignment; marriage and civil partnership; pregnancy and maternity; race (including colour, nationality and ethnic or national origins); religion or belief; sex; or sexual orientation. We also value diverse experience and neurodiversity.We are not engaging with recruitment agencies at this time. Unsolicited CVs will not be considered and treated as gifts.SummaryType: Full-timeFunction: ConsultingExperience level: ExecutiveIndustry: Commercial Real Estate

Who we are Our Hotels We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience. Treasured by guests. Cherished by employees. Celebrated worldwide.Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email careers.dc@dorchestercollection.com so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update Reference 2026-6334 Your future, our legacyHotelDorchester CollectionDivision & DepartmentCorporate Office - Sales & MarketingJob TitleGlobal Head of DigitalContract TypePermanentStatusFull timePosition OverviewDorchester Collection stands at a defining moment in its evolution. Built on a legacy of remarkable hotels, exceptional service and global cultural relevance, the Collection is entering a new phase as the expectations of luxury audiences continue to shift.We care about your career and are known for having the absolute best people in the industry. When you join us as a Global Head of Digital you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.The Global Head of Digital sits at the centre of that transformation to help shape a more modern, connected and influential global marketing organisation.What you'll getAs Global Head of Digital at Dorchester Collection here are just some of the great benefits you will receive: Complimentary stays with breakfast included in all 10 Dorchester Collection hotels 50% off at bars and restaurants within all of our Dorchester Collection hotels750 Refer a friend bonus schemeWorld class development opportunitiesSocial events throughout the yearWorkday Lunches in the form of a prepaid contactless cardRental deposit loan, season ticket loan and cycle to work schemeExclusive Access to a discount platform featuring 1000s of retailersSubsided access to gyms, fitness classes and wellness experiencesPrivate medical insuranceCompetitive retirement scheme What you'll doAs Global Head of Digital, you will work closely with the Global Director of Marketing to drive connected, aligned, and forward-thinking digital solutions across the business.Strategy & Commercial PerformanceOwn digital strategy and annual plans across channels, setting targets for revenue, CRM performance, paid media efficiency and direct growthDeliver commercial KPIs including booked and stayed revenue, ROAS, conversion and direct contributionManage global digital budgets and present performance insights to senior stakeholdersPerformance MarketingLead paid media across PPC, paid social, programmatic, metasearch and GDS advertisingDrive optimisation through testing, automation, audience refinement and creative improvementManage emerging ad products and support key commercial campaignsWebsite, SEO & ConversionLead website strategy, UX, CRO and feature development across global hotel sitesOwn technical, local and content SEO, structured data and search visibilityDrive conversion, booking engine optimisation and content strategyCRM & Lifecycle MarketingLead CRM strategy across acquisition, pre-arrival, loyalty, retention and reactivationDeliver targeted communications through segmentation and personalisationOwn CRM and CDP development, integration and optimisationAI & InnovationDefine AI search, discovery and content strategiesEvaluate technologies including AI-powered guest, booking and data solutionsManage innovation partnerships and brand visibility across AI platformsTeam & Agency LeadershipLead the central digital team across performance marketing, CRM, SEO, web and e-commerceManage agency and technology partners, budgets, KPIs and service levelsCoach team members through performance and development planningStakeholder & Cross-Functional LeadershipPartner with hotel teams to deliver global strategy and local objectivesCollaborate with Brand, Communications, Revenue Management, Sales and ITLead digital reviews and influence campaign and content planningE-Commerce & Digital ProductsOwn eShop strategy, merchandising, promotions and revenue growthDrive growth across gift cards, experiences and retail productsOptimise online customer journeys and identify new revenue opportunitiesData, Analytics & ReportingOwn reporting frameworks across web, CRM and paid mediaTurn data into actionable commercial insight and investment recommendationsEnsure data integrity, attribution accuracy and performance benchmarkingThe items shared are the essence of a day in the life of a Global Head of Digital, but we’ll make sure you are provided with specifics on how we care for our hotelThe hours of operation for this role are Monday to Friday 9:00am to 5:30pm, based in our corporate office in Knightsbridge. You are able to work from home on Fridays.What you'll bringPrevious experience in digital marketing in a senior/head of role, ideally within luxury hospitality, travel, or premium consumer brandsProven experience managing multi-property or multi-market digital strategyStrong data analysis skills with the ability to extract insightsComfortable building narratives from data and presenting complex performance stories to non-technical stakeholdersStrong commercial acumen with experience owning revenue KPIs and presenting to senior leadershipDeep expertise across paid media, SEO, CRM, website, and e-commerceExperience managing agency relationships and multi-disciplinary teamsFamiliarity with GA4, Dynamics 365/Salesforce, Shopify, Synxis, booking engine platforms, and CMS (Umbraco a plus)Understanding of AI's impact on search and discoveryExceptional stakeholder management skills, comfortable influencing at GM and C-suite levelPosition locationJob LocationUnited KingdomLocation3rd Floor, 1 Knightsbridge SW1X 7LX London

Company DescriptionColliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, building surveying, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.The UK business is headquartered in London, with 1500 specialists throughout 16 offices across the UK and Ireland.The TeamColliers Project & Building Consultancy (PBC) is a multi-disciplinary UK and European consultancy with a dynamic, commercial outlook and close-knit team ethic, working within the property industry.Job DescriptionThe OpportunityFollowing a strong establishment of the Measured Surveys Service team, Colliers (UK) are looking to grow the service line with a number of hires. We have created a dynamic new service line for Colliers (UK), to enable the business to provide Area Referencing Survey Reports and associated services. As this is a relatively new service line for Colliers, it therefore brings a unique opportunity for the successful candidate to help drive the early development of the new service line, working with the Service Line Head (SLH). Colliers will provide a tried and tested platform for providing the managerial support they will need, alongside Marketing and Communications, Finance, HR and legal compliance. There is an existing healthy client base and rich work stream to tap into. The new service line would sit within the existing Project and Building Consultancy (PBC) team, which comprises 250 people across the UK, led by Robert Perry, as Managing Director. There is desire to grow the service to provide other complimentary, bolt on, services in due course, however the initial focus will be on Area Referencing Survey Reports.QualificationsSkills and Experience RequirementsDegree or MSc in Geomatics, Land Surveying, Geography or Civil Engineering and/or relevant industry experience.Knowledge of Leica instrumentation (Total Stations, Terrestrial Laser Scanners, Disto and GNSS equipment) and processing software (Cyclone Register 360, Cloudworx and N4Ce).Experience of producing topographic surveys for development and floor risk purposes.Experienced user of AutoCAD.Knowledge of RevitKnowledge and experience of compiling reports to RICS Standards and IPMS: All Building.Entrepreneurially minded with a forward-thinking approach.Excellent communicator and interpersonal skills.Highly organised.Able to present on the subject matter to colleagues and clients comfortably when required.Commercially minded.Technical, precise and accurate ways of working.Can build, develop and maintain strong relationships with existing clients.Member or working towards membership of the RICS or CICES.Can work independently or as part of a team.Willingness to work and travel through the UK and Europe. This will, from time to time, include some overnight stays depending on project location.Full UK Driving licenceAdditional InformationScope of ResponsibilityReporting to the Service Line Head and/or Project lead:Lead/assist on-site Team undertaking of Measured Surveys.Completion of on-site measurement surveys to RICS standards.Compile and delivery of reports.QA of reports (Associate Director)Mentoring and support of junior members of staff with on the job training of technical skills and professional development.File management and security of information / data protectionSupporting the Service Line Head, promotion of the new service, pitches, presenting, business development where required.Additional InformationThe candidate will be working with like minded successful individuals where they can bring their own ideas and solutions to the team. A competitive salary and benefits package will be offered, with access to a unique Profit Share Scheme to reward performance and effort.*Any CVs, Candidate details or Introductions sent directly to Colliers employees without a prior written mandate from the Colliers UK Talent Acquisition or HR Team shall be deemed unsolicited and provided voluntarily.In such cases, Colliers shall have no obligation to pay any introduction, recruitment or placement fee, and may engage or hire the Candidate without liability to the Agency.SummaryType: Full-timeFunction: Project ManagementExperience level: Not ApplicableIndustry: Real Estate

Front of House and Technology Lead London Up to £45,000 While overall line management falls under the Office Services Manager, this person will carry lead responsibility for day-to-day standards, and coordination of front of house activity. This includes allocating daily tasks, challenging standards where required, resolving room conflicts, reprioritising bookings and making informed judgement calls independently, escalating issues before they become operational problems. Key Responsibilities • Oversee all front of house operations, ensuring a consistently professional, welcoming, and well managed environment, • Meet and greet all visitors, announce arrivals to partners or hosts, and escort clients to meeting rooms, • Offer refreshments including use of the client coffee machine, ensuring a polished client experience, • Maintain presentation and organisation of reception, meeting rooms, and associated areas, • Act as the primary point of contact for all meeting room technology, • Set up and support Video Conference (predominantly Microsoft Teams) meetings, • Prepare meeting rooms in advance, ensuring screens, cameras, microphones, and presentations are fully tested, • Troubleshoot audio visual and connectivity issues confidently and calmly, • Support fee earners and clients with laptop and device connectivity, including wireless content sharing, • Liaise with IT for complex technical issues or equipment maintenance, • Manage the meeting room booking system (GoBright), ensuring bookings are accurate and optimised, • Proactively manage conflicts and release unutilised rooms, • Run regular meeting room utilisation reports to support facilities and space planning decisions, • Produce basic Microsoft Excel reports and summaries for management, • Capture and report data where appropriate, including client refreshment usage, to support operational planning, • Arrange and manage business travel for fee earners, including train, hotel, flight, and taxi bookings, ensuring cost effectiveness and adherence to firm policies., • Act as the main point of contact for the firm’s florist, managing regular requirements and ad hoc requests., • Manage relationships with taxi and courier providers, including booking, service quality, and day to day coordination., • Ensure all meeting rooms are correctly set up with required equipment, stationery, and catering, • Ensure rooms are cleared down promptly after meetings, • Monitor standards across client facing areas and address issues proactively, • Assist with client and marketing events, including occasional out of hours support Apply today for immediate consideration!

Home Irish News The Doyle Collection Appoints Katie Farrell Chief Commercial Officer The Doyle Collection has appointed Katie Farrell as Chief Commercial Officer, marking a new chapter for the Irish luxury hotel group as it continues to strengthen its global commercial and marketing strategy. The Doyle Collection owns hotels in Ireland, the UK and the US. In Ireland, it owns Dublin hotels The Croke Park and the iconic Westbury Hotel. In Cork, it owns the River Lee Hotel and in Washington DC it owns The Dupont Circle Hotel. In London, the group owns The Marylebone, The Kensington and The Bloomsbury. Ms Farrell has assumed the role of Chief Commercial Officer following more than 11 years as Director of Sales and Marketing at The Westbury, where she played a pivotal role in shaping the hotel’s market positioning, driving sustained commercial performance and elevating its profile as one of Europe’s most celebrated luxury properties. Since joining The Doyle Collection in 2014, she has been instrumental in delivering strategic growth, building high-performing teams and cultivating strong relationships across international markets. In her new position, Ms Farrell will be based at the Group’s head office in Dublin, where she will lead the commercial, sales, and marketing strategy across The Doyle Collection’s portfolio of eight landmark hotels. Working closely with hotel leadership teams and head office colleagues, she will focus on strengthening the Group’s global presence, enhancing brand performance and driving long-term commercial success. Commenting on her appointment, Katie Farrell said: “After more than 11 years as Director of Sales and Marketing at The Westbury, I am delighted to take on the role of Chief Commercial Officer for The Doyle Collection. I have grown and learned so much within the Group since joining in 2014, and it has been a privilege to contribute to our commercial direction and sustained performance. As I begin this exciting new chapter, I look forward to leading our commercial and marketing direction, building on the strong foundations in place, and collaborating with our exceptional teams across Dublin, London, and our wider portfolio.” Timur Sentuerk, Chief Executive Officer of The Doyle Collection, added: “Katie has been a driving force within The Doyle Collection for more than a decade, and her leadership, strategic insight, and deep understanding of the luxury hospitality landscape make her exceptionally well-placed to take on this important role. We are delighted to welcome her to the senior leadership team as we continue to invest in our properties, strengthen our brand and pursue ambitious plans for growth.” #J-18808-Ljbffr

About Brillio : Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital solutions, renowned for its world-class professionals referred to as Brillians. Brillio distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting exceptional and talented individuals due to its emphasis on contemporary groundbreaking technologies and exclusive digital projects. Brillio’s relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners Great Place to Work certification year after year. We are seeking a high-energy net new Sales Director to drive growth for our ServiceNow advisory, implementation, and managed services business in the UK. The ideal candidate will have a strong network within the ServiceNow ecosystem and a proven track record of selling ITSM ITOM ITAM and related ServiceNow propositions into enterprise clients. • Identify prospect and close new enterprise accounts for ServiceNow services in the UK market., • Build and leverage relationships with ServiceNow sales alliances and partner teams., • Position our advisory implementation and managed services portfolio to align with client business needs., • Manage the full sales cycle from lead generation through contract negotiation and closure., • Work in close collaboration with Brillios presales team & practice teams to ensure that proposed offerings and services fully meet customers business and technology needs., • Demonstrate strong personal communication and presentation skills to establish interest, credibility, and trust., • 7-10 years of enterprise sales experience with at least 3 years selling ServiceNow services., • Proven track record of quota attainment with mid-tier or new-age IT services providers., • Deep understanding of the ServiceNow ecosystem (partners, alliances, go-to-market motions)., • Strong track record of net-new business acquisition in the UK market., • Excellent relationship building, consultative selling, and negotiation skills., • Strong understanding of the business challenges associated within enterprise customers and how ServiceNow helps solve them., • Strong understanding of the possibilities of ServiceNow and how it integrates and associates itself to other toolsets., • Appreciation of surrounding toolsets and competing platforms and the benefits of ServiceNow over these surrounding and competing toolsets., • Ability to operate independently with a hunter’s mindset and entrepreneurial drive., • Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions., • Owners Mindset - Is passionate about Brillio’s business, deeply committed to its success and makes decisions that are in the best interest of the firm., • Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth., • Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations., • Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons., • Winning Through Teams - Enables a culture of collaboration and empowers teams to raise their game in order to create a winning formula. Know what its like to work and grow at Brillio : Click here We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us. Required Experience : Director • Business Development, • Sales Experience, • Direct Sales, • Marketing, • SAAS, • Hotel Experience, • Management Experience, • Revenue Management, • Salesforce, • Sales Management, • Enterprise Sales, • Negotiation Employment Type : Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr

The Regional Chains Director is responsible for leading, developing, and executing the regional chain strategy to drive sustainable growth, strengthen strategic partnerships, and increase WebBeds’ market share across assigned regions. This role owns the senior-level relationships with key regional hotel chain partners and provides strategic direction to the Regional Chains team to maximize commercial performance, portfolio expansion, and long-term value creation. Working cross‑functionally with Global Chains, Contracting, Partner Success, Supplier Optimization, Connectivity, Sales, and Marketing teams, the Director ensures alignment between regional execution and global chain objectives. The role requires a strong commercial leader with deep industry expertise, strategic vision, and the ability to translate high‑level strategy into measurable results. • Define and own the regional chain strategy, aligned with global chains objectives, to drive incremental revenue growth and market share., • Lead and manage the Regional Chains team (>4FTE), providing direction, coaching, and performance management to ensure delivery of agreed KPIs., • Own senior‑level relationships with priority regional and global hotel chains, acting as executive sponsor and escalation point., • Identify, evaluate, and prioritize new chain opportunities within the region in collaboration with Global Chains and Regional Leadership., • Ensure optimal commercial outcomes by overseeing chain contract negotiations, renewals, and compliance with agreed timelines and standards., • Drive regional chain portfolio performance through pricing, availability, inventory, and product optimization in partnership with Partner Success, Supplier Optimization, and Contracting teams. Chair and participate in high‑level quarterly business reviews with key chain partners to review performance, align strategy, and identify growth opportunities., • Collaborate with regional and destination contracting teams to ensure alignment on chain strategies, targets, and hotel‑level execution., • Partner with supplier connectivity and loading teams to define preferred connectivity strategies and ensure scalable, high‑quality chain onboarding., • Monitor regional chain performance trends, risks, and opportunities, using data‑driven insights to inform strategic decisions., • Act as escalation point for complex commercial, service, or operational issues impacting regional chain partners., • Drive the negotiation and execution of regional exclusives, value adds, overrides, and joint marketing initiatives across WebBeds platforms., • Represent WebBeds at key industry events, tradeshows, and executive‑level partner meetings to strengthen market presence and relationships., • Ensure effective internal communication and alignment between Global Chains, Sales, Marketing, and regional teams to maximize promotion of chain content., • Support Health and Safety compliance and ensure required reporting is completed and up to date., • Extensive contracting and commercial experience within the hotel and/or travel industry., • Proven ability to build, manage, and grow senior‑level strategic partnerships with hotel chains., • Educated to degree level or equivalent professional qualification., • Fluent in English (additional regional languages highly beneficial)., • Communicate internally and externally in a professional manner in line with corporate guidelines and leadership expectations., • Willingness to travel frequently within the region and internationally as required., • Strong strategic leadership and people management skills, with experience leading multi‑market or regional teams., • Excellent commercial acumen with a strong understanding of regional and global distribution models., • Highly developed negotiation, influencing, and stakeholder management skills., • Data‑driven decision‑maker with strong analytical capabilities and financial awareness., • Exceptional communication and presentation skills, able to engage effectively at executive level., • Proactive, resilient, and adaptable, with the ability to manage complexity and competing priorities., • Collaborative leadership style with a strong focus on cross‑functional teamwork and accountability., • Minimum 8–10 years’ experience in hotel contracting, chain management, or strategic commercial roles within OTAs, bedbanks, or tour operators., • Strong understanding of dynamic and static contracting models across multiple regions., • Fluency in one or more additional European languages. #J-18808-Ljbffr

The Regional Chains Director is responsible for leading, developing, and executing the regional chain strategy to drive sustainable growth, strengthen strategic partnerships, and increase WebBeds’ market share across assigned regions. This role owns the senior-level relationships with key regional hotel chain partners and provides strategic direction to the Regional Chains team to maximize commercial performance, portfolio expansion, and long-term value creation. Working cross‑functionally with Global Chains, Contracting, Partner Success, Supplier Optimization, Connectivity, Sales, and Marketing teams, the Director ensures alignment between regional execution and global chain objectives. The role requires a strong commercial leader with deep industry expertise, strategic vision, and the ability to translate high‑level strategy into measurable results. • Define and own the regional chain strategy, aligned with global chains objectives, to drive incremental revenue growth and market share., • Lead and manage the Regional Chains team (>4FTE), providing direction, coaching, and performance management to ensure delivery of agreed KPIs., • Own senior‑level relationships with priority regional and global hotel chains, acting as executive sponsor and escalation point., • Identify, evaluate, and prioritize new chain opportunities within the region in collaboration with Global Chains and Regional Leadership., • Ensure optimal commercial outcomes by overseeing chain contract negotiations, renewals, and compliance with agreed timelines and standards., • Drive regional chain portfolio performance through pricing, availability, inventory, and product optimization in partnership with Partner Success, Supplier Optimization, and Contracting teams. Chair and participate in high‑level quarterly business reviews with key chain partners to review performance, align strategy, and identify growth opportunities., • Collaborate with regional and destination contracting teams to ensure alignment on chain strategies, targets, and hotel‑level execution., • Partner with supplier connectivity and loading teams to define preferred connectivity strategies and ensure scalable, high‑quality chain onboarding., • Monitor regional chain performance trends, risks, and opportunities, using data‑driven insights to inform strategic decisions., • Act as escalation point for complex commercial, service, or operational issues impacting regional chain partners., • Drive the negotiation and execution of regional exclusives, value adds, overrides, and joint marketing initiatives across WebBeds platforms., • Represent WebBeds at key industry events, tradeshows, and executive‑level partner meetings to strengthen market presence and relationships., • Ensure effective internal communication and alignment between Global Chains, Sales, Marketing, and regional teams to maximize promotion of chain content., • Support Health and Safety compliance and ensure required reporting is completed and up to date., • Extensive contracting and commercial experience within the hotel and/or travel industry., • Proven ability to build, manage, and grow senior‑level strategic partnerships with hotel chains., • Educated to degree level or equivalent professional qualification., • Fluent in English (additional regional languages highly beneficial)., • Communicate internally and externally in a professional manner in line with corporate guidelines and leadership expectations., • Willingness to travel frequently within the region and internationally as required., • Strong strategic leadership and people management skills, with experience leading multi‑market or regional teams., • Excellent commercial acumen with a strong understanding of regional and global distribution models., • Highly developed negotiation, influencing, and stakeholder management skills., • Data‑driven decision‑maker with strong analytical capabilities and financial awareness., • Exceptional communication and presentation skills, able to engage effectively at executive level., • Proactive, resilient, and adaptable, with the ability to manage complexity and competing priorities., • Collaborative leadership style with a strong focus on cross‑functional teamwork and accountability., • Minimum 8–10 years’ experience in hotel contracting, chain management, or strategic commercial roles within OTAs, bedbanks, or tour operators., • Strong understanding of dynamic and static contracting models across multiple regions., • Fluency in one or more additional European languages. #J-18808-Ljbffr

Company DescriptionColliers is a global leader in commercial real estate services, providing strategic solutions to occupiers, developers, and investors at local, national, and international levels. Our services include brokerage sales and leasing, real estate management, valuation, consulting, project management, project marketing, and research. We operate across core sectors such as office, industrial, retail, and hotel, as well as a range of specialised property types. Colliers UK is headquartered in London, with over 1,300 professionals across 16 offices in the UK and Ireland.Job DescriptionWe are seeking a motivated and commercially minded Surveyor to join our Rating team. The successful candidate will provide professional advice on business rates for a diverse portfolio of commercial properties, helping clients minimise liabilities, manage risk, and navigate the UK rating system.The role offers exposure to a wide range of sectors including office, industrial, retail, leisure, logistics, and mixed-use developments, working with both occupiers and investors.Key ResponsibilitiesManage a portfolio of commercial rating instructions across multiple property sectors.Prepare, review, and submit business rates appeals and proposals.Analyse rental evidence, valuation data, and market trends to support rating assessments.Conduct property inspections and collect relevant valuation information.Negotiate with the Valuation Office Agency (VOA) to achieve favourable rating outcomes.Advise clients on business rates liabilities, reliefs, exemptions, and mitigation strategies.Support clients through the Check, Challenge, Appeal (CCA) process.Prepare reports, valuation analyses, and client presentations.Build and maintain strong client relationships through proactive communication and high-quality service delivery.Work collaboratively with colleagues across valuation, agency, lease advisory, and property management teams.Monitor legislative and case law developments affecting business rates.Assist with business development initiatives and contribute to winning new instructions.QualificationsSkills & ExperienceEssentialDegree in Real Estate, Estate Management, Surveying, or a related discipline.Progressing towards or qualified as a Chartered Surveyor (MRICS), or equivalent relevant experience.Experience in commercial property rating or valuation.Strong analytical and numerical skills.Excellent written and verbal communication skills.Ability to interpret market evidence and valuation information.Strong organisational skills with the ability to manage multiple projects and deadlines.Proficiency in Microsoft Office, particularly Excel.DesirableMRICS qualified.Experience of negotiating rating appeals with the VOA.Knowledge of the Check, Challenge, Appeal process.Familiarity with property databases and rating software.Existing client relationships or business development experience.Personal AttributesCommercially aware with strong attention to detail.Client-focused and solutions-oriented.Confident negotiator with strong interpersonal skills.Self-motivated with the ability to work independently and within a team.Willingness to travel for property inspections and client meetings when required.Additional InformationAdditional InformationPlease tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010.At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step-free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history.Colliers is proud to be an equal opportunities employer. We do not discriminate based on age; disability; gender; gender reassignment; marriage and civil partnership; pregnancy and maternity; race (including colour, nationality and ethnic or national origins); religion or belief; sex; or sexual orientation. We also value diverse experience and neurodiversity.*Any CVs, Candidate details or Introductions sent directly to Colliers employees without a prior written mandate from the Colliers UK Talent Acquisition or HR Team shall be deemed unsolicited and provided voluntarily.In such cases, Colliers shall have no obligation to pay any introduction, recruitment or placement fee, and may engage or hire the Candidate without liability to the Agency.SummaryType: Full-timeFunction: ConsultingExperience level: DirectorIndustry: Real Estate

Regional Chains DirectorSkip to main contentWe use our own and third-party cookies for statistics, preferences, analytics, and marketing to analyze the use of our web services and propose content or ads of interest to you.You can accept all cookies by clicking the "Accept all cookies" button or reject them through the "Reject" button.#Regional Chains Director page is loaded## Regional Chains DirectorApplylocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR0000020# Who are WebBeds?WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.# What makes us stand out? We are a wholesale global travel organisation We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries We partner with over 430,000 properties in more than 15,000 destinations We work with more than 44,000 travel companies in 139 source markets* We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking.# What will your functions be?As a Regional Chains Director, you will lead, develop, and execute the regional chain strategy to drive sustainable growth, strengthen strategic partnerships, and increase WebBeds’ market share across your assigned regions. In this role, you will own senior-level relationships with key regional hotel chain partners and provide strategic direction to the Regional Chains team to maximize commercial performance, portfolio expansion, and long-term value creation.You will work cross-functionally with Global Chains, Contracting, Partner Success, Supplier Optimization, Connectivity, Sales, and Marketing teams to ensure seamless alignment between regional execution and global chain objectives. This position requires a strong commercial leader with deep industry expertise, strategic vision, and the ability to translate high-level strategy into measurable results.Responsibilities include but not limited to:* Regional chain strategy definition: Define and own the regional chain strategy, aligned with global chains objectives, to drive incremental revenue growth and market share.* Team leadership and management: Lead and manage the Regional Chains team (>4FTE), providing direction, coaching, and performance management to ensure delivery of agreed KPIs.* Senior-level relationship ownership: Own senior-level relationships with priority regional and global hotel chains, acting as executive sponsor and escalation point.* Chain opportunity identification: Identify, evaluate, and prioritize new chain opportunities within the region in collaboration with Global Chains and Regional Leadership.* Contract negotiation and compliance: Ensure optimal commercial outcomes by overseeing chain contract negotiations, renewals, and compliance with agreed timelines and standards.* Portfolio performance driving: Drive regional chain portfolio performance through pricing, availability, inventory, and product optimization in partnership with Partner Success, Supplier Optimization, and Contracting teams.* Quarterly business reviews: Chair and participate in high-level quarterly business reviews with key chain partners to review performance, align strategy, and identify growth opportunities.* Cross-functional contracting collaboration: Collaborate with regional and destination contracting teams to ensure alignment on chain strategies, targets, and hotel-level execution.* Supplier connectivity partnership: Partner with supplier connectivity and loading teams to define preferred connectivity strategies and ensure scalable, high-quality chain onboarding.* Performance trend monitoring: Monitor regional chain performance trends, risks, and opportunities, using data-driven insights to inform strategic decisions.* Complex issue escalation: Act as escalation point for complex commercial, service, or operational issues impacting regional chain partners.* Commercial initiative negotiation: Drive the negotiation and execution of regional exclusives, value adds, overrides, and joint marketing initiatives across WebBeds platforms.* Industry event representation: Represent WebBeds at key industry events, tradeshows, and executive-level partner meetings to strengthen market presence and relationships.* Internal alignment and communication: Ensure effective internal communication and alignment between Global Chains, Sales, Marketing, and regional teams to maximize promotion of chain content.* Health and Safety compliance: Support Health and Safety compliance and ensure required reporting is completed and up to date.* Corporate communication standards: Communicate internally and externally in a professional manner in line with corporate guidelines and leadership expectations.# What are we looking for? Extensive contracting and commercial experience within the hotel and/or travel industry. Proven ability to build, manage, and grow senior-level strategic partnerships with hotel chains. Educated to degree level or equivalent professional qualification. Fluent in English (additional regional languages highly beneficial). Willingness to travel frequently within the region and internationally as required. Strong strategic leadership and people management skills, with experience leading multi-market or regional teams. Excellent commercial acumen with a strong understanding of regional and global distribution models. Highly developed negotiation, influencing, and stakeholder management skills. Data-driven decision-maker with strong analytical capabilities and financial awareness. Exceptional communication and presentation skills, able to engage effectively at executive level. Proactive, resilient, and adaptable, with the ability to manage complexity and competing priorities. Collaborative leadership style with a strong focus on cross-functional teamwork and accountability. Minimum 8–10 years’ experience in hotel contracting, chain management, or strategic commercial roles within OTAs, bedbanks, or tour operators. Strong understanding of dynamic and static contracting models across multiple regions. Fluency in one or more additional European languages. Previous experience in a regional or global leadership role managing chain portfolios. Demonstrated success in scaling chain partnerships and driving measurable regional growth. Experience working in complex, matrix-driven international organizations.# Why choose us as your next destination?We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support. International highly skilled group of experts from all around the globe Dynamic environment with the chance to grow, influence & impact change Disruptive, fast-growing market leader within travel & endless possibilities Culture built on collaboration empowerment and innovationWeb Travel Group is a global B2B organisation servicing the travel industry, connecting hotels and other travel sellers to a diverse network of travel buyers all over the world through our trade only digital travel marketplace brand –WebBeds. WebBeds provides powerful distribution solutions that make selling and buying travel easier. WebBeds connects hotels to sell rooms with travel buyers looking to find rooms for their customers, the travelling public. WebBeds partners are supported through a truly global footprint, we have a team of 2,000+ people in 120+ cites across 50+ countries speaking 50+ languages - all focused on ensuring WebBeds delivers value, choice, expertise and an unrivalled level of service. Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products through WebBeds by connecting to a global network of online and offline travel buyers through cutting edge solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they cansearch, shop and book online through one of WebBeds trade only booking sites. #J-18808-Ljbffr

Company DescriptionThe Mercure & Ibis London Earls Court hotel is a newly renovated property in Southwest London. The property is a large conferencing & group hotel comprising a total of 508 keys, across two distinct brands within Accor, Mercure & Ibis. As the property is a combo there are 282 Mercure rooms & 226 Ibis rooms. The London Suite is the main ballroom for all types of events, extremely versatile and plays a pivotal role in the property’s overall performance. The London Suite is divisible into nine separate meeting rooms, which when combined can be one of the largest pillar-free spaces in London for events up to 1,200 guests. The F&B outlets in the property have been created by PARIS SOCIETY. The F&B space named Barnaby’s is perfect for social events and either the Barnaby’s Kitchen or Barnaby’s Lounge Bar can be semi or completely privatised for groups, events or additional catering / meeting space for larger residential bookings and functions. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. The Sales Executive – Social Events & MICE is responsible for proactively developing new business opportunities across social events, private events, Barnaby's activations, MICE, agencies, associations, residential meetings and event-led opportunities. The role is focused on generating new revenue for the Hotel by securing new business, developing existing accounts and promoting Barnaby's as a destination for private hire, networking events, celebrations, brand activations and social gatherings. Working closely with the Director of Sales & Marketing, Senior Sales Manager, Corporate & Strategic Accounts Manager and Sales Development & Marketing Executive, the Sales Executive will maximise revenue opportunities across all hotel departments. The role also assumes responsibility for supporting the administration function within the Sales department, ensuring all sales activity, account information and reporting is maintained to the highest standard.All duties carried out should be conducted to the highest standard and in accordance with hotel standards, company policies and procedures, business objectives and legal requirements.Job DescriptionGuest CentricTo present a professional, friendly and efficient impression of the Hotel at all times.To ensure that all tasks relating to guest comfort, guest satisfaction or the impression the guest receives of the Hotel are treated with the utmost priority. To establish positive working relationships with guests, visitors and colleagues, creating a team that works well together and with other departments.Contribute to guest satisfaction at all times by providing a high-quality personalised service throughout the guest journey.To assist with resolving guest feedback and enquiries in a professional and efficient manner.To maintain a thorough knowledge of the Hotel's facilities, Barnaby's, services, events and the local area, actively promoting them wherever possible.Sales & Business DevelopmentProactively identify, develop and convert new business opportunities across social events, Barnaby's activations, private events, MICE, agencies, associations, residential meetings and event-led opportunities.Generate new private and social event enquiries for Barnaby's and the wider Hotel whilst driving new MICE and residential meeting business.Develop Barnaby's as a destination for private hire, networking events, celebrations, bar activations, brand events and social gatherings.Create and convert social event opportunities including birthdays, engagement parties, weddings, charity events, cultural celebrations, Christmas parties, networking events and exclusive venue hire.Maximise accommodation room sales and incremental revenue across Food & Beverage, Barnaby's and MICE.Achieve agreed sales targets and key performance indicators relating to appointments, client interaction, account development and new business generation.Manage an agreed portfolio of accounts to retain existing business and develop new revenue opportunities.Build and maintain strong relationships with agencies, Destination Management Companies (DMCs), associations, event planners and local businesses.Target key market sectors including healthcare and pharmaceutical, automotive, energy, experiential events, brand activations and association business.Support the promotion of Barnaby's through local partnerships, seasonal campaigns and B2B outreach.Account Management & Sales AdministrationWork closely with the Corporate & Strategic Accounts Manager to identify and convert MICE and social event opportunities within existing and prospective corporate accounts.Work closely with the Sales Development & Marketing Executive on marketing campaigns, promotional collateral, social media content, flyers and sales initiatives.Conduct client appointments, site inspections, hotel show rounds, presentations and follow-up activity to maximise business conversion.Attend and assist with familiarisation trips, client hospitality events, networking opportunities and promotional activities.Produce accurate reports detailing sales activity, client appointments, account development and business opportunities.Update and maintain sales contact lists, CRM systems and account information, ensuring all documentation and Account Development Plans remain accurate and up to date.Conduct market research and identify new business opportunities through referrals, networking, business listings and market intelligence.Maintain awareness of the Hotel's financial performance, sales strategy, competitor activity and market trends.Work closely with the Accor Sales Network to support the achievement of the overall sales objectives for the Hotel.Attend weekly and monthly Sales meetings and undertake domestic and international sales trips as required.Carry out any other reasonable duties as requested by the Director of Sales & Marketing or Senior Sales Manager.Additional InformationEmployee benefit card offering discounted rates at Accor worldwide Free and delicious meal breaks on duty Complimentary stays in UK and North Ireland Friends & Family discounts 50% food discounts in our restaurants Pension Scheme Eye Test Vouchers Staff Uniforms Provided Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Candidates must have the right to work in the UK SummaryType: Full-timeFunction: SalesExperience level: Mid-Senior LevelIndustry: Hospitality

Regional Chains DirectorSkip to main contentWe use our own and third-party cookies for statistics, preferences, analytics, and marketing to analyze the use of our web services and propose content or ads of interest to you.You can accept all cookies by clicking the "Accept all cookies" button or reject them through the "Reject" button.#Regional Chains Director page is loaded## Regional Chains DirectorApplylocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR0000020# Who are WebBeds?WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.# What makes us stand out? We are a wholesale global travel organisation We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries We partner with over 430,000 properties in more than 15,000 destinations We work with more than 44,000 travel companies in 139 source markets* We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking.# What will your functions be?As a Regional Chains Director, you will lead, develop, and execute the regional chain strategy to drive sustainable growth, strengthen strategic partnerships, and increase WebBeds’ market share across your assigned regions. In this role, you will own senior-level relationships with key regional hotel chain partners and provide strategic direction to the Regional Chains team to maximize commercial performance, portfolio expansion, and long-term value creation.You will work cross-functionally with Global Chains, Contracting, Partner Success, Supplier Optimization, Connectivity, Sales, and Marketing teams to ensure seamless alignment between regional execution and global chain objectives. This position requires a strong commercial leader with deep industry expertise, strategic vision, and the ability to translate high-level strategy into measurable results.Responsibilities include but not limited to:* Regional chain strategy definition: Define and own the regional chain strategy, aligned with global chains objectives, to drive incremental revenue growth and market share.* Team leadership and management: Lead and manage the Regional Chains team (>4FTE), providing direction, coaching, and performance management to ensure delivery of agreed KPIs.* Senior-level relationship ownership: Own senior-level relationships with priority regional and global hotel chains, acting as executive sponsor and escalation point.* Chain opportunity identification: Identify, evaluate, and prioritize new chain opportunities within the region in collaboration with Global Chains and Regional Leadership.* Contract negotiation and compliance: Ensure optimal commercial outcomes by overseeing chain contract negotiations, renewals, and compliance with agreed timelines and standards.* Portfolio performance driving: Drive regional chain portfolio performance through pricing, availability, inventory, and product optimization in partnership with Partner Success, Supplier Optimization, and Contracting teams.* Quarterly business reviews: Chair and participate in high-level quarterly business reviews with key chain partners to review performance, align strategy, and identify growth opportunities.* Cross-functional contracting collaboration: Collaborate with regional and destination contracting teams to ensure alignment on chain strategies, targets, and hotel-level execution.* Supplier connectivity partnership: Partner with supplier connectivity and loading teams to define preferred connectivity strategies and ensure scalable, high-quality chain onboarding.* Performance trend monitoring: Monitor regional chain performance trends, risks, and opportunities, using data-driven insights to inform strategic decisions.* Complex issue escalation: Act as escalation point for complex commercial, service, or operational issues impacting regional chain partners.* Commercial initiative negotiation: Drive the negotiation and execution of regional exclusives, value adds, overrides, and joint marketing initiatives across WebBeds platforms.* Industry event representation: Represent WebBeds at key industry events, tradeshows, and executive-level partner meetings to strengthen market presence and relationships.* Internal alignment and communication: Ensure effective internal communication and alignment between Global Chains, Sales, Marketing, and regional teams to maximize promotion of chain content.* Health and Safety compliance: Support Health and Safety compliance and ensure required reporting is completed and up to date.* Corporate communication standards: Communicate internally and externally in a professional manner in line with corporate guidelines and leadership expectations.# What are we looking for? Extensive contracting and commercial experience within the hotel and/or travel industry. Proven ability to build, manage, and grow senior-level strategic partnerships with hotel chains. Educated to degree level or equivalent professional qualification. Fluent in English (additional regional languages highly beneficial). Willingness to travel frequently within the region and internationally as required. Strong strategic leadership and people management skills, with experience leading multi-market or regional teams. Excellent commercial acumen with a strong understanding of regional and global distribution models. Highly developed negotiation, influencing, and stakeholder management skills. Data-driven decision-maker with strong analytical capabilities and financial awareness. Exceptional communication and presentation skills, able to engage effectively at executive level. Proactive, resilient, and adaptable, with the ability to manage complexity and competing priorities. Collaborative leadership style with a strong focus on cross-functional teamwork and accountability. Minimum 8–10 years’ experience in hotel contracting, chain management, or strategic commercial roles within OTAs, bedbanks, or tour operators. Strong understanding of dynamic and static contracting models across multiple regions. Fluency in one or more additional European languages. Previous experience in a regional or global leadership role managing chain portfolios. Demonstrated success in scaling chain partnerships and driving measurable regional growth. Experience working in complex, matrix-driven international organizations.# Why choose us as your next destination?We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support. International highly skilled group of experts from all around the globe Dynamic environment with the chance to grow, influence & impact change Disruptive, fast-growing market leader within travel & endless possibilities Culture built on collaboration empowerment and innovationWeb Travel Group is a global B2B organisation servicing the travel industry, connecting hotels and other travel sellers to a diverse network of travel buyers all over the world through our trade only digital travel marketplace brand –WebBeds. WebBeds provides powerful distribution solutions that make selling and buying travel easier. WebBeds connects hotels to sell rooms with travel buyers looking to find rooms for their customers, the travelling public. WebBeds partners are supported through a truly global footprint, we have a team of 2,000+ people in 120+ cites across 50+ countries speaking 50+ languages - all focused on ensuring WebBeds delivers value, choice, expertise and an unrivalled level of service. Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products through WebBeds by connecting to a global network of online and offline travel buyers through cutting edge solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they cansearch, shop and book online through one of WebBeds trade only booking sites. #J-18808-Ljbffr

The Regional Chains Director is responsible for leading, developing, and executing the regional chain strategy to drive sustainable growth, strengthen strategic partnerships, and increase WebBeds’ market share across assigned regions. This role owns the senior-level relationships with key regional hotel chain partners and provides strategic direction to the Regional Chains team to maximize commercial performance, portfolio expansion, and long-term value creation. Working cross‑functionally with Global Chains, Contracting, Partner Success, Supplier Optimization, Connectivity, Sales, and Marketing teams, the Director ensures alignment between regional execution and global chain objectives. The role requires a strong commercial leader with deep industry expertise, strategic vision, and the ability to translate high‑level strategy into measurable results. • Define and own the regional chain strategy, aligned with global chains objectives, to drive incremental revenue growth and market share., • Lead and manage the Regional Chains team (>4FTE), providing direction, coaching, and performance management to ensure delivery of agreed KPIs., • Own senior‑level relationships with priority regional and global hotel chains, acting as executive sponsor and escalation point., • Identify, evaluate, and prioritize new chain opportunities within the region in collaboration with Global Chains and Regional Leadership., • Ensure optimal commercial outcomes by overseeing chain contract negotiations, renewals, and compliance with agreed timelines and standards., • Drive regional chain portfolio performance through pricing, availability, inventory, and product optimization in partnership with Partner Success, Supplier Optimization, and Contracting teams. Chair and participate in high‑level quarterly business reviews with key chain partners to review performance, align strategy, and identify growth opportunities., • Collaborate with regional and destination contracting teams to ensure alignment on chain strategies, targets, and hotel‑level execution., • Partner with supplier connectivity and loading teams to define preferred connectivity strategies and ensure scalable, high‑quality chain onboarding., • Monitor regional chain performance trends, risks, and opportunities, using data‑driven insights to inform strategic decisions., • Act as escalation point for complex commercial, service, or operational issues impacting regional chain partners., • Drive the negotiation and execution of regional exclusives, value adds, overrides, and joint marketing initiatives across WebBeds platforms., • Represent WebBeds at key industry events, tradeshows, and executive‑level partner meetings to strengthen market presence and relationships., • Ensure effective internal communication and alignment between Global Chains, Sales, Marketing, and regional teams to maximize promotion of chain content., • Support Health and Safety compliance and ensure required reporting is completed and up to date., • Extensive contracting and commercial experience within the hotel and/or travel industry., • Proven ability to build, manage, and grow senior‑level strategic partnerships with hotel chains., • Educated to degree level or equivalent professional qualification., • Fluent in English (additional regional languages highly beneficial)., • Communicate internally and externally in a professional manner in line with corporate guidelines and leadership expectations., • Willingness to travel frequently within the region and internationally as required., • Strong strategic leadership and people management skills, with experience leading multi‑market or regional teams., • Excellent commercial acumen with a strong understanding of regional and global distribution models., • Highly developed negotiation, influencing, and stakeholder management skills., • Data‑driven decision‑maker with strong analytical capabilities and financial awareness., • Exceptional communication and presentation skills, able to engage effectively at executive level., • Proactive, resilient, and adaptable, with the ability to manage complexity and competing priorities., • Collaborative leadership style with a strong focus on cross‑functional teamwork and accountability., • Minimum 8–10 years’ experience in hotel contracting, chain management, or strategic commercial roles within OTAs, bedbanks, or tour operators., • Strong understanding of dynamic and static contracting models across multiple regions., • Fluency in one or more additional European languages. #J-18808-Ljbffr

About Brillio : Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital solutions, renowned for its world-class professionals referred to as Brillians. Brillio distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting exceptional and talented individuals due to its emphasis on contemporary groundbreaking technologies and exclusive digital projects. Brillio’s relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners Great Place to Work certification year after year. We are seeking a high-energy net new Sales Director to drive growth for our ServiceNow advisory, implementation, and managed services business in the UK. The ideal candidate will have a strong network within the ServiceNow ecosystem and a proven track record of selling ITSM ITOM ITAM and related ServiceNow propositions into enterprise clients. • Identify prospect and close new enterprise accounts for ServiceNow services in the UK market., • Build and leverage relationships with ServiceNow sales alliances and partner teams., • Position our advisory implementation and managed services portfolio to align with client business needs., • Manage the full sales cycle from lead generation through contract negotiation and closure., • Work in close collaboration with Brillios presales team & practice teams to ensure that proposed offerings and services fully meet customers business and technology needs., • Demonstrate strong personal communication and presentation skills to establish interest, credibility, and trust., • 7-10 years of enterprise sales experience with at least 3 years selling ServiceNow services., • Proven track record of quota attainment with mid-tier or new-age IT services providers., • Deep understanding of the ServiceNow ecosystem (partners, alliances, go-to-market motions)., • Strong track record of net-new business acquisition in the UK market., • Excellent relationship building, consultative selling, and negotiation skills., • Strong understanding of the business challenges associated within enterprise customers and how ServiceNow helps solve them., • Strong understanding of the possibilities of ServiceNow and how it integrates and associates itself to other toolsets., • Appreciation of surrounding toolsets and competing platforms and the benefits of ServiceNow over these surrounding and competing toolsets., • Ability to operate independently with a hunter’s mindset and entrepreneurial drive., • Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions., • Owners Mindset - Is passionate about Brillio’s business, deeply committed to its success and makes decisions that are in the best interest of the firm., • Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth., • Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations., • Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons., • Winning Through Teams - Enables a culture of collaboration and empowers teams to raise their game in order to create a winning formula. Know what its like to work and grow at Brillio : Click here We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us. Required Experience : Director • Business Development, • Sales Experience, • Direct Sales, • Marketing, • SAAS, • Hotel Experience, • Management Experience, • Revenue Management, • Salesforce, • Sales Management, • Enterprise Sales, • Negotiation Employment Type : Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr

About Brillio : Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital solutions, renowned for its world-class professionals referred to as Brillians. Brillio distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting exceptional and talented individuals due to its emphasis on contemporary groundbreaking technologies and exclusive digital projects. Brillio’s relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners Great Place to Work certification year after year. We are seeking a high-energy net new Sales Director to drive growth for our ServiceNow advisory, implementation, and managed services business in the UK. The ideal candidate will have a strong network within the ServiceNow ecosystem and a proven track record of selling ITSM ITOM ITAM and related ServiceNow propositions into enterprise clients. • Identify prospect and close new enterprise accounts for ServiceNow services in the UK market., • Build and leverage relationships with ServiceNow sales alliances and partner teams., • Position our advisory implementation and managed services portfolio to align with client business needs., • Manage the full sales cycle from lead generation through contract negotiation and closure., • Work in close collaboration with Brillios presales team & practice teams to ensure that proposed offerings and services fully meet customers business and technology needs., • Demonstrate strong personal communication and presentation skills to establish interest, credibility, and trust., • 7-10 years of enterprise sales experience with at least 3 years selling ServiceNow services., • Proven track record of quota attainment with mid-tier or new-age IT services providers., • Deep understanding of the ServiceNow ecosystem (partners, alliances, go-to-market motions)., • Strong track record of net-new business acquisition in the UK market., • Excellent relationship building, consultative selling, and negotiation skills., • Strong understanding of the business challenges associated within enterprise customers and how ServiceNow helps solve them., • Strong understanding of the possibilities of ServiceNow and how it integrates and associates itself to other toolsets., • Appreciation of surrounding toolsets and competing platforms and the benefits of ServiceNow over these surrounding and competing toolsets., • Ability to operate independently with a hunter’s mindset and entrepreneurial drive., • Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions., • Owners Mindset - Is passionate about Brillio’s business, deeply committed to its success and makes decisions that are in the best interest of the firm., • Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth., • Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations., • Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons., • Winning Through Teams - Enables a culture of collaboration and empowers teams to raise their game in order to create a winning formula. Know what its like to work and grow at Brillio : Click here We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us. Required Experience : Director • Business Development, • Sales Experience, • Direct Sales, • Marketing, • SAAS, • Hotel Experience, • Management Experience, • Revenue Management, • Salesforce, • Sales Management, • Enterprise Sales, • Negotiation Employment Type : Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr

About Brillio : Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital solutions, renowned for its world-class professionals referred to as Brillians. Brillio distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting exceptional and talented individuals due to its emphasis on contemporary groundbreaking technologies and exclusive digital projects. Brillio’s relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners Great Place to Work certification year after year. We are seeking a high-energy net new Sales Director to drive growth for our ServiceNow advisory, implementation, and managed services business in the UK. The ideal candidate will have a strong network within the ServiceNow ecosystem and a proven track record of selling ITSM ITOM ITAM and related ServiceNow propositions into enterprise clients. • Identify prospect and close new enterprise accounts for ServiceNow services in the UK market., • Build and leverage relationships with ServiceNow sales alliances and partner teams., • Position our advisory implementation and managed services portfolio to align with client business needs., • Manage the full sales cycle from lead generation through contract negotiation and closure., • Work in close collaboration with Brillios presales team & practice teams to ensure that proposed offerings and services fully meet customers business and technology needs., • Demonstrate strong personal communication and presentation skills to establish interest, credibility, and trust., • 7-10 years of enterprise sales experience with at least 3 years selling ServiceNow services., • Proven track record of quota attainment with mid-tier or new-age IT services providers., • Deep understanding of the ServiceNow ecosystem (partners, alliances, go-to-market motions)., • Strong track record of net-new business acquisition in the UK market., • Excellent relationship building, consultative selling, and negotiation skills., • Strong understanding of the business challenges associated within enterprise customers and how ServiceNow helps solve them., • Strong understanding of the possibilities of ServiceNow and how it integrates and associates itself to other toolsets., • Appreciation of surrounding toolsets and competing platforms and the benefits of ServiceNow over these surrounding and competing toolsets., • Ability to operate independently with a hunter’s mindset and entrepreneurial drive., • Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions., • Owners Mindset - Is passionate about Brillio’s business, deeply committed to its success and makes decisions that are in the best interest of the firm., • Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth., • Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations., • Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons., • Winning Through Teams - Enables a culture of collaboration and empowers teams to raise their game in order to create a winning formula. Know what its like to work and grow at Brillio : Click here We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us. Required Experience : Director • Business Development, • Sales Experience, • Direct Sales, • Marketing, • SAAS, • Hotel Experience, • Management Experience, • Revenue Management, • Salesforce, • Sales Management, • Enterprise Sales, • Negotiation Employment Type : Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr

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Home Irish News The Doyle Collection Appoints Katie Farrell Chief Commercial Officer.Chief Commercial Officer, marking a new chapter for the Irish luxury hotel group as it continues to strengthen its global commercial and marketing strategy.The Doyle Collection owns hotels in Ireland, the UK and the

Direct message the job poster from 1 Hotels Come grow with a company where purpose and possibility meet. Starwood Hotels is home to some of the most dynamic brands in the world. We exist to improve the planet—one hotel at a time—and we’re defined by impact, purpose, and a deep respect for the world around us. (And yes, we even compost our bad ideas.). 1 Hotels invites guests to live in rhythm with nature—offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance. 1 HOTELS IS... • Natural. Nature guides everything we do., • Modern. Of the time, with an eye on the past and a foot in the future., • Conscious. Mindful of how our hotels are created and how our guests are treated., • Discovery. Explorations of surrounding locales., • Imperfect. Still evolving — we don’t have all the answers., • Committed. Bettering ourselves and bettering the industry. 1 Hotels invites guests to live in rhythm with nature—offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance. Position Overview... We’re currently in search of highly ambitious Director of Sales & Marketing for our 1 Hotel Mayfair, an extraordinary leader who isn't afraid to take calculated risks and develop solutions, who’s a natural at relationship building, and a sharp numbers person; can review and analyze department collateral, drive measurable results and increase total revenue. Now that’s a beautiful thing. About you... • Passionate sales and marketing leader with 6+ years of progressive experience in an upper upscale and/or luxury environment., • An expert in hospitality sales and marketing, with a thoughtful leadership style and proven track record in team member engagement while fostering an inspiring work environment, • Proven ability to compile data for the development of the sales and marketing tactics and strategy, including but not limited to goal setting, sales and marketing budget, forecasts, competitive data and demand analysis in collaboration with the Director of Revenue Management., • A post-secondary diploma or degree, • Excels at communication, both verbal and written, • Is flexible and willing to meet the demands of a 24-hour operation About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: • Designed by Nature work environment, • Health & Wellness- Competitive Medical, Dental & Vision, and EAP program, • Retirement Planning, • Paid Personal Days, • Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!, • SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform., • Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can! Recognized by Newsweek as a 2024 Most Loved Workplace, Starwood fosters a culture where creativity thrives, collaboration is second nature, and people are valued for who they are and what they bring. If you’re ready to bring your whole self to a team where thoughtful work leaves a lasting mark—you belong here. • Director, • Full-time, • Sales and Marketing, • Hospitality Referrals increase your chances of interviewing at 1 Hotels by 2x London, England, United Kingdom 11 hours ago Greater London, England, United Kingdom 5 days ago London, England, United Kingdom 1 month ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 6 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 days ago London, England, United Kingdom 3 days ago London, England, United Kingdom 2 months ago Greater London, England, United Kingdom 6 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 months ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 2 days ago London, England, United Kingdom 1 month ago London, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Home Irish News The Doyle Collection Appoints Katie Farrell Chief Commercial Officer The Doyle Collection has appointed Katie Farrell as Chief Commercial Officer, marking a new chapter for the Irish luxury hotel group as it continues to strengthen its global commercial and marketing strategy. The Doyle Collection owns hotels in Ireland, the UK and the US. In Ireland, it owns Dublin hotels The Croke Park and the iconic Westbury Hotel. In Cork, it owns the River Lee Hotel and in Washington DC it owns The Dupont Circle Hotel. In London, the group owns The Marylebone, The Kensington and The Bloomsbury. Ms Farrell has assumed the role of Chief Commercial Officer following more than 11 years as Director of Sales and Marketing at The Westbury, where she played a pivotal role in shaping the hotel’s market positioning, driving sustained commercial performance and elevating its profile as one of Europe’s most celebrated luxury properties. Since joining The Doyle Collection in 2014, she has been instrumental in delivering strategic growth, building high-performing teams and cultivating strong relationships across international markets. In her new position, Ms Farrell will be based at the Group’s head office in Dublin, where she will lead the commercial, sales, and marketing strategy across The Doyle Collection’s portfolio of eight landmark hotels. Working closely with hotel leadership teams and head office colleagues, she will focus on strengthening the Group’s global presence, enhancing brand performance and driving long-term commercial success. Commenting on her appointment, Katie Farrell said: “After more than 11 years as Director of Sales and Marketing at The Westbury, I am delighted to take on the role of Chief Commercial Officer for The Doyle Collection. I have grown and learned so much within the Group since joining in 2014, and it has been a privilege to contribute to our commercial direction and sustained performance. As I begin this exciting new chapter, I look forward to leading our commercial and marketing direction, building on the strong foundations in place, and collaborating with our exceptional teams across Dublin, London, and our wider portfolio.” Timur Sentuerk, Chief Executive Officer of The Doyle Collection, added: “Katie has been a driving force within The Doyle Collection for more than a decade, and her leadership, strategic insight, and deep understanding of the luxury hospitality landscape make her exceptionally well-placed to take on this important role. We are delighted to welcome her to the senior leadership team as we continue to invest in our properties, strengthen our brand and pursue ambitious plans for growth.” #J-18808-Ljbffr

Chief Commercial Officer, marking a new chapter for the Irish luxury hotel group as it continues to strengthen its global commercial and marketing strategy. Ms Farrell has assumed the role of Chief Commercial Officer following more than 11 years as Director of Sales and Marketing at The Westbury, wh