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Job summary Why might this job interest you? We have an exciting opportunity for a Radiographer Assistant Higher in West Hertfordshire Hospitals NHS Trust to join the Radiology Department at St Albans City Hospital and Watford General Hospital. You will be responsible for supporting Radiology staff in the delivery of high-quality radiology services, assisting Radiologists in specialised areas of work, and providing direct patient care within the department. You will support patient transfers, reception and clerical duties, image transfers, and routine daily checks while ensuring a smooth and efficient service for patients and clinical teams. The role involves working closely with Porters to facilitate safe patient movement and handling, with opportunities to support a range of imaging modalities including MRI, CT, Ultrasound, Plain Film, Mammography, Interventional Radiology, and Fluoroscopy as required. Main duties of the job As a Radiographer Assistant Higher, you will be responsible for upholding the professional standards of the department and undertaking a range of delegated duties to support departmental objectives. You will be managing allocated responsibilities effectively, contributing to the organisation and prioritisation of departmental activities while working as part of a multidisciplinary team. You will support discussions around service development by identifying opportunities for improvement and sharing suggestions that enhance working practices. You will also be responsible for communicating with patients, relatives, and carers in a professional and reassuring manner, providing clear explanations and information when required. About us Here at NHS Professionals, we run England's largest NHS staff bank and are experts at putting people in places to care. Every year we help thousands of dedicated and highly skilled NHS workers enjoy better career opportunities, more flexible shifts, and a healthier work-life balance across our partnered Trusts. Career Progression access to Learning & Development opportunities, so that you can take on new roles and challenges Work-life Balance flexible shifts, committed shifts, wellbeing resources and build paid annual leave Opportunity & Access over 50 partner NHS Trusts to give you the flexibility of choice to work how and where you want Job description Job responsibilities Responsibilities of this job role To monitor and maintain clinical areas by preparing examination rooms, checking availability of consumables, and ensuring equipment and surroundings are clean, safe, and suitable for departmental use. To maintain accurate records and process information using relevant electronic systems, including updating patient details, handling imaging requests, and supporting the secure transfer of clinical information when required. To complete administrative and reception duties as directed, including arranging appointments, responding to departmental requests, and ensuring documentation is completed accurately and efficiently. To monitor stock levels and assist with the management of supplies by checking expiry dates, identifying shortages or discrepancies, and escalating concerns through the appropriate channels. To follow departmental procedures and safety requirements by carrying out equipment checks, reporting faults or malfunctions, and ensuring compliance with relevant policies and regulations. To participate in training and development activities by supporting the induction of new staff, assisting learners within the department, and maintaining own knowledge through mandatory and additional training. Person Specification Qualifications Essential To be successful in applying for this role you will need: GCSEs in English and Maths or equivalent qualification. NVQ Level 3 in Customer Care, Healthcare or willingness to work towards. Knowledge of Radiology Assistant duties and responsibilities. Experience with EPR systems, computer applications, and patient administration. Good communication skills with ability to prioritise patient lists and support clinical procedures. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name NHS Professionals Limited Address St Albans City Hospital City Hospital, Waverley Rd, St Albans Hertfordshire AL3 5PN United Kingdom