Drainage Scheduler
1 day ago
Aylesford
Drainage Scheduler Location: Aylesford, Kent Package: Highly Competitive & Negotiable Full-Time | Permanent We are recruiting for an experienced and highly organised Drainage Scheduler to join a busy and growing drainage services business based in Aylesford, Kent. This is a fast-paced, hands-on coordination role where you’ll be at the heart of the day-to-day operation, managing engineers’ diaries, allocating jobs and ensuring works are completed efficiently while delivering a high level of service to customers. The Role Working closely with drainage engineers, customers and the wider operations team, you will be responsible for: • Scheduling and allocating jobs to field-based drainage engineers, • Managing engineers’ diaries, workloads and daily schedules, • Planning jobs based on location, urgency and engineer availability, • Coordinating emergency and reactive drainage call-outs, • Speaking directly with customers to arrange appointments and provide updates, • Monitoring jobs throughout the day and responding quickly to delays or changes, • Liaising with engineers regarding ongoing works, job progress and completion, • Updating internal job management systems accurately, • Ensuring works are completed within agreed timescales and service levels, • Supporting the wider operations team with general coordination and administration What We're Looking For • Previous experience within scheduling, planning, dispatch or operational coordination, • Experience scheduling field-based engineers, technicians or operatives would be highly advantageous, • Strong organisational and diary-management skills, • Confident communication and customer-service skills, • Ability to manage a busy workload with multiple jobs and changing priorities, • Good geographical knowledge of Kent and the surrounding areas, • Strong IT and administration skills, • A calm, organised approach when dealing with reactive or emergency work, • Experience within drainage, utilities, maintenance, facilities management, construction or a similar field-based environment would be advantageous This could be an excellent opportunity for someone currently working as a Drainage Scheduler, Engineer Scheduler, Service Coordinator, Works Coordinator, Planner, Dispatcher or Operations Coordinator who enjoys working in a busy operational environment