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Commercial Accounts & Operations ManagerLocation: HarrowSalary: £35,000 - £40,000 per yearJob type: Full-time, permanentBridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression!Responsibilities of the Commercial Accounts & Operations Manager:Build and maintain strong relationships with commercial clients and key stakeholders.Act as the primary contact for client enquiries, service reviews, complaints and escalations.Identify opportunities to improve client satisfaction, retention and business growth.Manage commercial enquiries from initial enquiry through to quotation and completion.Prepare accurate quotations, proposals and tender documentation.Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion.Identify opportunities for additional services, maintenance contracts and system upgrades.Coordinate reactive, planned and project work to meet client requirements and service levels.Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery.Monitor work progress, resolve delays and ensure effective communication throughout.Manage commercial projects from planning through to completion, ensuring delivery on time and within budget.Coordinate project plans, documentation, variations and client handovers.Work closely with technical teams to deliver effective and compliant solutions.Translate technical information into clear client communications and proposals.Lead, support and develop B2B office staff, promoting high standards of customer service and performance.Allocate workloads, conduct performance reviews and identify training and development needs.Support recruitment, onboarding and team development.Monitor commercial performance, profitability and work in progress.Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained.Support forecasting, reporting and revenue planning.Produce and present performance reports, highlighting trends, risks and improvement opportunities.Drive continuous improvement by enhancing processes, reporting and operational efficiency.Ensure compliance with company procedures, health and safety, quality standards and client requirements.Support audits, risk management and information security requirements.Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers.Requirements of the Commercial Accounts & Operations Manager:Proven managerial, supervisory or team-lead experience in a commercial service delivery environment.Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider.Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry.Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out.Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS).Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms.Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions.Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness.Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses.Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems.Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions.Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota.If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now!TPBN1_UKTJ

Job Title: Gas EngineerLocation: West LondonSalary: £40,000 - £50,000 per annumJob Type: Permanent, Full TimeEstablished in 2011, Richmond Park Plumbers has been providing trusted plumbing and heating services across West London for over 15 years. We are a family-run business with extensive industry experience and a strong reputation for reliable, professional service. Our customers trust us because we take pride in doing the job properly.We're currently looking for an experienced Gas Engineer to join our friendly, well-established team in West London on a full-time basis, with an immediate start available.This is a great opportunity for a skilled engineer with strong experience in reactive heating and plumbing maintenance. The ideal candidate will have at least 5 years' experience.We pride ourselves on running an organised, supportive, and friendly working environment, covering mainly West London and Surrey.If you are looking to develop your career with a trusted local company that values high standards, reliability, and excellent customer service, we would love to hear from you.About the role:The main focus of this role will be carrying out landlord gas safety inspections and boiler servicing. The role will also include reactive maintenance, fault finding, diagnostics, and repairs on heating systems, boilers, HIU units, hot water cylinders, and general plumbing systems.This is a day-shift role only with the ideal candidate based in or around West London.We work exclusively in private residential properties, with no site work or council work required.Key duties:Carry out gas safety inspections and boiler servicing in line with legal and safety requirements for private landlordsProvide clear electronic reports to the office, detailing completed work and any recommended follow-up worksMaintain accurate records of inspections, servicing, repairs, and gas safety certificates issuedCarry out fault finding, diagnostics, and repairs on boilers, heating systems, and plumbing systemsAbout you:Strong competence with flue gas analysers, boiler fault finding, and heating system diagnosticsExcellent customer service skills, with a polite, professional, and friendly approachOwn hand tools required; some larger tools can be providedFull, clean UK driving licenceMust be able to pass a DBS background checkValid ACS domestic gas qualificationsWhat we offer:Company van, fuel card, and uniform providedElectronic scheduling with postcode-based planning to help reduce travel time21 days' holiday per year plus Bank Holidays, with one additional day added each year up to a further 5 daysParking and congestion charges paidCompany social eventsOptional additional hours are available, including weekend work and emergency evening callouts, for engineers who would like to earn morePlease click on the APPLY button to send your CV for this role.Candidates with experience of; Gas Safe Registered Engineer, Heating Engineer, Experienced Gas Engineer, Central Heating Engineer, Plumber, Boiler Service/Installation, Gas Safe Engineer, Heating Maintenance Engineer, Boiler Repairs, Heating Engineer, Heating Installation Engineer also be considered for this role.TPBN1_UKTJ

Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: · Lead and manage the performance of Customer Service, Operations Coordinators and office staff. · Set team priorities and allocate workloads to meet operational targets. · Manage office rotas and ensure adequate cover during absences and peak periods. · Conduct one-to-ones, appraisals, performance reviews and team meetings. · Monitor attendance, compliance and adherence to company procedures. · Coach and develop staff to deliver excellent customer service and operational performance. · Foster a positive, accountable and collaborative team culture. · Ensure high standards of customer communication across phone, email and resident updates. · Handle escalated complaints and complex customer issues, driving effective resolutions. · Monitor customer feedback and identify opportunities for service improvement. · Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. · Ensure jobs are accurately scheduled, prioritised and completed within service standards. · Monitor engineer diaries, workloads, overdue jobs and follow-on works. · Liaise with engineers, subcontractors and internal teams to minimise delays. · Oversee purchase orders, parts management and job completion processes. · Support emergency response planning and operational continuity. · Produce and analyse performance reports, KPIs and operational dashboards. · Identify trends and implement actions to improve service delivery and efficiency. · Present performance updates and recommendations to management. · Support client meetings, KPI reviews and contract reporting. · Ensure compliance with client requirements and contractual standards. · Support the mobilisation of new contracts and operational processes. · Monitor costs, expenditure and purchasing to support budget control. · Identify cost-saving opportunities and operational efficiencies. · Lead continuous improvement initiatives and implement best practices. · Develop and maintain procedures, templates and operational documentation. · Ensure compliance with GDPR, safeguarding, company policies and quality standards. · Support internal, client and ISO audits, maintaining accurate records. · Identify, manage and escalate operational risks and compliance issues. · Build strong relationships with clients, managers, engineers and support teams. · Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. · Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: · Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. · Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. · Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. · Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. · Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. · Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. · Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. · Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. · Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. · High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. · Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. · A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now

Commercial Accounts & Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Commercial Accounts & Operations Manager: · Build and maintain strong relationships with commercial clients and key stakeholders. · Act as the primary contact for client enquiries, service reviews, complaints and escalations. · Identify opportunities to improve client satisfaction, retention and business growth. · Manage commercial enquiries from initial enquiry through to quotation and completion. · Prepare accurate quotations, proposals and tender documentation. · Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion. · Identify opportunities for additional services, maintenance contracts and system upgrades. · Coordinate reactive, planned and project work to meet client requirements and service levels. · Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery. · Monitor work progress, resolve delays and ensure effective communication throughout. · Manage commercial projects from planning through to completion, ensuring delivery on time and within budget. · Coordinate project plans, documentation, variations and client handovers. · Work closely with technical teams to deliver effective and compliant solutions. · Translate technical information into clear client communications and proposals. · Lead, support and develop B2B office staff, promoting high standards of customer service and performance. · Allocate workloads, conduct performance reviews and identify training and development needs. · Support recruitment, onboarding and team development. · Monitor commercial performance, profitability and work in progress. · Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained. · Support forecasting, reporting and revenue planning. · Produce and present performance reports, highlighting trends, risks and improvement opportunities. · Drive continuous improvement by enhancing processes, reporting and operational efficiency. · Ensure compliance with company procedures, health and safety, quality standards and client requirements. · Support audits, risk management and information security requirements. · Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers. Requirements of the Commercial Accounts & Operations Manager: · Proven managerial, supervisory or team-lead experience in a commercial service delivery environment. · Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider. · Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry. · Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out. · Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS). · Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms. · Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions. · Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness. · Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses. · Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems. · Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions. · Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota. If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now

Position: Repair Planner Hours: 42.5 hours per week (Monday - Friday, 8:00 am - 5:00 pm) Location: Wembley HA9, Brent London Start Date: ASAP Rate:£17.98/hour on UMB (6 month Temp to perm) Duties Schedule operatives to ensure resources are used effectively and repairs are delivered on time. Need social housing experience. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. * Provide general administrative support to the repairs team when required How to Apply: If interested, please call/Whatsapp Jasmine on (phone number removed) or email (url removed) Thanks, Jasmine Kaur RG Setsquare is acting as an Employment Business in relation to this vacancy

Embark on a Journey with Enerveo: Crafting Excellence for Over 25 Years! Job Title: Site Supervisor/Project Manager Base Location: London, Ealing Depot. Salary: From £40,850 - £53,950 depending on skills and experience and working hours - London allowance, Bonus scheme plus a range of other benefits to support your family, finances and wellbeing. Working Pattern: Full Time (37 Hours), Monday – Thursday 7am-3.30pm and Friday 7am-3pm. Enerveo is one of the UK’s leading Highways Electrical contractors, delivering full-service street lighting and highway electrical solutions for local authorities and infrastructure partners. With expertise in lighting design, installation, project management, maintenance and the integration of smart technologies, we manage over one million street lights across the UK and help towns and cities become safer, smarter, greener and more efficient. Could you be our next Site Supervisor /Project Manager to join the team and drive this success forwards? What will I be doing in this role? In this role, you will be responsible for leading and managing a team delivering routine maintenance activities across the contract area. You will oversee day-to-day operations, including routine painting works and the completion of the remaining LED replacement programme. You will be responsible for coordinating resources, setting teams to work, preparing job packs, carrying out site safety visits, planning and scheduling activities, and ensuring all works are delivered safely, efficiently, and in line with programme requirements. In a typical day, you could expect to be; Overseeing a team who are responsible for the installing and maintaining of street lighting apparatus and furniture, this could be street lights, signposts or signs. Planning their workloads which include routine changing, maintaining and testing street lighting equipment to prevent any future issues., as well as reactive maintenance where needed. * Ensuring strict adherence company safety guidelines and regulations. Managing HR requirements for your team, to include looking after Holiday/Sickness/Leave and general welfare. Supporting the Operations Manager to ensure we deliver outstanding service to our clients and the general public, including being client facing. We would love to see you bring the below skills; We're looking for an experienced people manager with a passion for leading, coaching, and motivating teams, ideally with a background in the Highways Electrical, Utilities or Fibre industry. Organisational Skills: Strong organisational skills with the ability to prioritise tasks and meet deadlines effectively. Attention to Detail: Meticulous attention to detail and accuracy in all aspects of work. Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with colleagues and clients. Computer Literacy: Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other relevant software applications. Team Player: Ability to work collaboratively as part of a team and independently on a daily basis. Adaptability: Willingness to adapt to changing priorities and work in a fast-paced environment. We do need you to have a full UK Driving Licence as we cover a wide range of locations/site visits. You'll be part of an on-call rota, covering one week in every 10, to provide support for Operatives attending emergency call-outs in the region. This comes with additional standby payments. Some of our ‘nice to haves’ are; It would be a benefit if you have an electrical background with knowledge of the 18th Edition * Completion of a G39 Electrical Safety in the planning, installation, commissioning and maintenance of public lighting and other street furniture We can support you with any essential training course needed once in the role. Here at Enerveo, we know that some applicants don’t apply unless they think they tick all the boxes- but we are saying don’t worry! We would much rather see your application than risk missing out on your potential! We know our strength comes from our differences and shared life experiences, so we are committed to offering a safe work environment, where individuals are respected. What are the benefits for me? We know it's not all about the money, so why not take a look at our benefits to see what we can offer you? Next Steps All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome. If you want to read more about our recruitment process, please click here - Candidate Journey Enerveo are a Disability Confident employer and are committed to ensuring our recruitment process is as inclusive as possible. If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact us. If we make you a job offer, before commencing employment with us, you'll be required to fully complete our pre-employment screening process consisting of a basic DBS. Enerveo are committed to offering fair opportunities to those with previous criminal convictions and will consider each case on its individual circumstances

Job Role: Mechanical Supervisor Salary: 45K - 50K per annum Our Client is the UK’s largest independent engineering and services business. Its Facilities Services division provides mechanical, electrical, and integrated building maintenance. The company offers a national footprint with strong regional presence to ensure commercial spaces, public infrastructure, and retail sites operate efficiently, safely, and sustainably. Basic Duties: • Adherence to set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements, ensuring that the engineering team also comply., • To ensure onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records/documentation associated with the mechanical/HVAC aspects of the plant., • Have a good understanding of BMS and Control Systems associated with Mechanical Plant and Equipment to assist fault diagnosis and correct set up., • Supervise the team in all aspects of work, undertaking people management activities such as Safety Briefings, absence reporting, performance reviews, annual leave and timesheet approvals. Plan and arrange staff training to support their development., • Ensure that you and the team undertake repairs to HVAC Plant and Associated Systems to a high standard., • Ensure that you and the team undertake installation, alteration and repairs to pipework systems as needed to a high standard and in good time to minimise impact of downtime., • Have the ability to undertake repairs to pumps within the workshop, including replacement of Mechanical Seals and other common causes of pump failure., • To support and guide your team with on the job training and development through your own experience and competence, • To respond in a prompt and effective manner to any Helpdesk related reactive maintenance issues, associated with the heating and ventilation systems, pumps, water tanks, valves, pipework and associated mechanical systems or as directed, ensuring that your team do similar., • Assist other trades as required., • Carry out tasks assigned by your manager., • Ensure that all necessary systems and portals are utilised to capture work output including use of the CAFM system, Smartsheets and subcontractor record portals., • Ensure effective supply chain management through regular reviews and interaction, particularly in the planning of quoted/project works., • Manager spares effectively and order required parts to complete tasks on time., • Send detailed shift report to the management, • Support Event Day delivery. Qualifications: • NVQ / City & Guilds Level 3 - Plumbing, Refrigeration and Air Conditioning 6187 or similar, • City & Guilds 2079 F Gas Regulations (Desirable), • 10+ years experience in a similar field, • Experienced in the electrical and mechanical aspects of general building service, repair and installation, • Exceptional knowledge and experience working with and repairing Mechanical Systems and Heating and Ventilation Systems, • Knowledge of electrical principles including safe isolation, controls and basic fault finding, • Use of Trend BMS, • Authorised Person – Mechanical (Desirable) Working Hours: 8.00am - 5.00pm with one hour lunch break. Flexibility required to do overtime to cover events and emergency breakdown