Customer chat support jobs in United Kingdom

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.Job DescriptionKey Responsibilities May Include:Lead the planning, coordination, and execution of the annual budgeting and quarterly forecasting processes, ensuring alignment with business objectives and financial targets.Manage the delivery of accurate and timely financial and statistical reporting for key stakeholders, ensuring adherence to internal and external quality standards.Oversee the creation and distribution of business performance review (BPR) packs, strategic plan reports, and quarter-end forecasts, meeting group reporting timelines.Collaborate with the BI team and business unit stakeholders to drive process improvements in reporting frameworks and data management, ensuring enhanced efficiency and accuracy.Provide financial analysis and reporting to support decision-making, including the development of standard and ad-hoc reports tailored to internal customer needs.Support the business by delivering training and guidance on financial processes, ensuring a thorough understanding of the financial information provided to stakeholders.Drive continuous improvement initiatives within FP&A processes, focusing on automation and standardization to streamline operations.Ensure strict confidentiality and compliance in the handling and distribution of financial data, maintaining the integrity of all financial reporting processes.FP&A Manager – Global Functions and TransformationBased in Durban, South AfricaLead with insight. Transform with impact.Position Purpose:This position is a key member of the Global Functions FP&A team, specifically supporting the IT business function.A trusted Finance lead, the FP&A will advise on strategic and operational decisions to drive business performance and capitalize on opportunities. This includes support and guidance of business cases and spend analysisThe IT functions is lead by multiple VP’s and Cost Centre owners who report into the CIO– this increases complexity, challenges prioritization as well as the Finance teams ability to provide exceptional customer service.The role is a key member of the Global Functions Finance team, supporting growth and fostering an environment of operational excellence within the finance function. Supporting the Corporate, TS and SOF teams.Specifically, this role will:Assist month end processTracking IT Capex spend, reporting actual costs, monitoring, and reporting variances to plan.PMO support in providing project costs and business case guidanceMonthly support of the IT global resources recharging processSupport and drive the annual budgeting and forecasting cyclesGlobal IT Regional Allocation compilation, tracking and reporting for annual budgeting and forecasting and chargingA key strategic initiative for Brambles is to drive overheads productivity by streamlining processes, enabling technology, and generating savings in discretionary spend. This role is instrumental in delivering these objectives, acting as a catalyst for operational efficiency and cost effectiveness throughout the organisation. By leveraging data-driven insights and promoting best practices, the FP&A Manager ensures continuous improvement in spend management and supports Brambles' commitment to financial discipline.ResponsibilitiesStrategic Financial Planning:Prepare, consolidate, and present accurate and timely spend reports for all core group functions, providing actionable insights and clarity to senior stakeholdersCreate meaningful and insightful reporting / presentations outlining functions submissions, ensuring punch, relevant and clear commentaryCollaborate with regional and global stakeholders across Global Functions team, ensuring alignment on financial targets, performance metrics, and key business initiatives.Support annual budgeting and periodic forecasting cycles, ensuring robust and comprehensive planning of global spend aligned with organisational strategy.Provide ad hoc analytical support, including scenario modelling and business case development related to global spend and overheads.Maintain strong internal controls, ensuring compliance with financial policies and procedures in all spend reporting activities.Management Reporting:Produce monthly management reports, including variance analysis and key KPIs such as FTEs, to communicate financial results and drive actions with the executive team and Group Board members (via Group FP&A).Provide executive-level financial support to the Executive Leadership Team, influencing key decisions to enhance business outcomes.Develop and evolve reporting to reflect latest business trends, and external environment, ensuring reporting is relevant and impactful. (ensuring drives action)Implement standardized tools, processes, and best practices across FP&A activities to enhance operational efficiency and business insightsBusiness Performance Analysis / Decision Support:Lead key projects to enhance Business performance and drive better decision making. Key projects may include FTE reporting, Contractor management, Travel insight, Global views of Functions spend, specific business cases (building, presenting, request approval and follow up with the post-investment reviews)Automation, streamline, enhance – Review existing processes and investigate further automation and standardisationThe position is responsible for providing valuable insights and financial assessment across the portfolio of Global Functions, playing a key role to coordinate and collaborate with the other finance business partners part of the teamTeam Leadership:Inspiring, motivate and guide teams in achieving deliverables, in a backdrop of a newly developed team. Promoting high performance through regular coaching, training, and succession planning to ensure ongoing talent development. The role will be able to make significant impact on the business.Working across a global matrix in Transformation, indirectly managing and influencing key stakeholders and supporting staff to ensure achievement of deliverables.Compliance & Control:Ensure adherence to internal controls, Brambles’s policies, and regulatory requirements within the FP&A function, and within the realms of our customers. Partner with internal audit and Controllership teams as necessary.QualificationsEssential QualificationsGraduate qualified in finance, business or economicsQualified Accountant – ACA / ACCA / CIMA / CA / CPA or equivalentExperience8+ years of Finance or Accounting Management experience preferably in complex multinational businesses with Finance transformation and/or FP&A expertiseProven experience in driving change management initiativesSkills and KnowledgeSolid understanding of FP&A, Commercial and Supply Chain Finance processes.Strong analytical skills and an ability to clearly present insights.A desire to learn and add value.Strong modelling ability including valuations, scenario, sensitivity and pricing analysis.Use of a group financial planning and performance management system (SAP Analytics Cloud).Use of a group consolidation system outputs (Hyperion Financial Management), as well as good understanding of Database Management.Commercial acumen with strength in solving unstructured problems.Strong interpersonal skills to enable effective collaboration across time zones and cultures.Ability to work autonomously and collaboratively to meet deadlines.Closing date: 17 August 2026#LI-RM1Remote TypeHybrid RemoteSkills to succeed in the roleCoaching, Collaboration, Disruptive Thinking, Feedback, Finance Strategy, Financial Analysis, Financial Forecasting, Financial Modeling, Financial Reporting and Analysis, Inclusive Leadership, Leading Change, Leading Customer Centric Teams, Mentorship, Motivating Teams, Prioritization, Self-AwarenessWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.SummaryLocation: Durban, KwaZulu-Natal, South Africa; London, England, United KingdomType: Full time

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Sr. Solutions Engineer (SE) that will report to the Solutions Engineering Manager. In this role, you will drive business development and sales growth by providing technical expertise, competitive positioning, and product evaluation support to prospective customers for the OneTrust Data Privacy Compliance platform. Your Mission Serve as technical expert on systems integrations during major sales opportunities, including the preparation and delivery of proposals, RFPs and custom proof-of-concepts evaluations to demonstrate OneTrust’s integration capabilities to meet client objectives Instrumental in technical deep dive discussions to architect integrations and advice customers on best practices Support Sales Teams with client meetings, presentations, and custom integration design options Coordinates with internal R&D, technical integrations, partner integrations teams to stay on top of product capabilities as well as future direction Conduct custom proof-of-concepts evaluations to demonstrate OneTrust’s integration capabilities to meet client objectives Drive Sales and Marketing efforts in production of high-quality sales proposals and supporting assets Maintain all sales cycle activities within the Salesforce.com CRM system You Are You will have a clear understanding of the privacy industry, including regulatory environment, and will use this knowledge to support all of the primary responsibilities. To thrive in this role, you will keep up with industry trends, competitive landscape and customer needs. Your experiences includesBA/BS in Computer Science, Engineering or equivalent 8-12 years of relevant experience, ideally in the technology industry and/or an Enterprise Cloud-based Software company Expertise selling, configuring and delivering software demonstrations Expertise with implementing software products or solutions to enterprise companies Hands on experience with REST APIs, JavaScript, FreeMarker, HTML, CSS. Powershell scripting, ASP.NET, and C# experience a plus. Experience working with Kubernetes (preferred), Docker, and OpenShift Advanced knowledge of web applications, SaaS architecture, cloud computing and programming Ability to build relationships across stakeholders in R&D, marketing, sales and engineering Strong entrepreneurial skills to excel in a complex and rapidly evolving environment Willingness to travel, as job requires (Estimated 25%) Where we WorkWe are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.BenefitsAs an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.Resources Check out the following to learn more about OneTrust and its people: OneTrust Careers on YouTube@LifeatOneTrust on InstagramYour DataYou have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.Recruitment fraud warning:OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Your Company:NET Recruit is proud to be partnering with a highly successful and growing engineering organisation in their search for a Data Centre Sales Engineer. This is an exciting opportunity to join a forward-thinking business specialising in HVAC, Process Cooling, and temperature control solutions, with a particular focus on supporting customers operating within the rapidly expanding Data Centre sector. With a strong reputation for technical expertise, customer service, and innovative engineering solutions, the business is continuing to grow its customer base and is looking for a commercially driven Sales Engineer who can combine technical understanding with strong relationship-building and business development skills.Your Role and ResponsibilitiesWhile in this position, your duties may include but are not limited to:\n\n • Identifying and targeting new customers requiring HVAC, Process Cooling, and temperature control solutions.\n, • Developing and implementing effective sales strategies to generate new leads and convert opportunities into sales.\n, • Building and maintaining a strong sales pipeline, ensuring all opportunities and customer information are accurately recorded within the CRM system.\n, • Conducting market research to identify emerging trends, competitor activity, and new business opportunities, particularly within the Data Centre sector.\n, • Developing strong relationships with both new and existing customers and acting as a trusted technical point of contact.\n, • Understanding customer requirements and recommending appropriate equipment and technical solutions based on their specific needs.\n, • Providing technical guidance on process chillers, temperature control units, associated equipment, and installation requirements.\n, • Conducting customer site visits and assessments to understand technical requirements and develop appropriate solutions.\n, • Working closely with engineering and project management teams to develop and deliver customised solutions.\n, • Preparing and presenting proposals, quotations, and technical solutions to customers.\n, • Following up with customers throughout the sales process and providing appropriate after-sales support.\n, • Supporting customers with technical queries, troubleshooting, maintenance advice, and coordination with internal technical teams.\n, • Preparing regular sales forecasts, pipeline reports, and performance updates for management.\n, • Analysing customer feedback, market developments, and competitor activity to identify opportunities for further growth.\n, • Working collaboratively with marketing teams to support promotional activity and generate new commercial opportunities.\n, • Working towards agreed sales and performance targets while contributing to the wider growth strategy of the business.\nWhat You Will Need to Apply:To be considered for this opportunity, you will ideally have previous experience in a Sales Engineer, Technical Sales, Business Development, Account Management, or similar customer-facing commercial role, preferably gained within the HVAC, refrigeration, process cooling, engineering, or a related technical industry. An engineering qualification or relevant practical engineering experience would be advantageous, together with the ability to understand technical products and translate customer requirements into appropriate solutions. Experience with process chillers, temperature control systems, HVAC equipment, refrigeration, or similar technologies would be particularly beneficial. You will need to demonstrate strong communication and relationship-building skills, with the confidence to engage with customers at different levels and develop long-term commercial partnerships. You should be comfortable conducting customer meetings and site visits and explaining technical solutions clearly to both technical and non-technical stakeholders. A proven track record of generating new business, developing sales pipelines, and achieving or exceeding sales targets is essential. You will be commercially driven and proactive, with strong negotiation and problem-solving skills and the ability to identify opportunities and take them through to completion. You should also be confident using CRM systems and Microsoft Office, with strong organisational skills and the ability to manage multiple opportunities and priorities effectively. A valid UK driving licence and the right to work in the UK are essential for the role, as regular customer travel will be required.What You Will Get in Return:In return for your skills and experience, you will receive a competitive salary and comprehensive benefits package, including a company car or car allowance, pension, healthcare, life insurance, bonus scheme, and access to wellbeing initiatives. You will join a fast-paced and forward-thinking organisation where no two days will be the same. The role offers the opportunity to work closely with customers, engineers, and project teams while developing your technical and commercial expertise within a growing and increasingly important area of the engineering sector. The company provides a structured induction programme alongside continued training and development, ensuring you have the support and resources required to succeed in the role. If you are an ambitious Sales Engineer looking for a role that combines technical expertise, business development, customer relationships, and strong earning potential, this could be an excellent opportunity for your next career move. To express interest in this role and have a confidential chat, please reach out to:Christina Smith - Senior Talent Acquisition SpecialistM: E:

Love helping people and solving problems? Want to be at the heart of a busy London university where every day brings something different? Signature Recruitment is recruiting multiple Student Hub Advisors for a well-regarded London higher education institution. This is a 3 month temporary, full-time role with an immediate start, with the potential to be extended. \n The role is fully office based, working Monday to Friday, 35 hours per week, paying £17.20 per hour plus holiday pay. As a Student Hub Advisor, you’ll be the first point of contact for students, providing friendly and professional support in person, over the phone, by email and via live chat. Whether you’re answering questions, resolving enquiries or helping students access the right services, you’ll play an important role in making sure every interaction is positive and efficient. \n You’ll be joining a welcoming and collaborative team that supports students throughout their academic journey. No two days are the same, as you’ll handle a wide variety of enquiries, maintain accurate student records, and work closely with colleagues across the university to deliver an outstanding student experience. Full training will be provided, making this an excellent opportunity for someone with strong customer service or administration experience who enjoys working in a fast-paced, people-focused environment. Student Hub Advisor – Key Responsibilities:\n\n • Respond to student enquiries in person, by email, phone and live chat, providing a professional and supportive service\n, • Resolve a wide range of student queries and refer more complex cases to specialist teams when required\n, • Maintain accurate student records across multiple systems, ensuring high standards of data quality\n, • Support student administration throughout the academic cycle, including busy enrolment periods\n, • Contribute to improving online guidance, FAQs and student information resources\n, • Work collaboratively with colleagues to deliver an efficient, responsive and student-focused servic\nStudent Hub Advisor – Key Skills:\n\n, • Excellent customer service and communication skills\n, • Strong attention to detail and organisational ability\n, • Confidence using Microsoft Office and learning new systems\n, • Ability to work independently and as part of a busy team\n\n If you enjoy helping people, can manage a varied workload and thrive in a fast-paced environment, we’d love to hear from you. Apply today to join a supportive London university in a rewarding Student Hub Advisor position with an immediate start. \n While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion. However, we will keep your details for potential future opportunities. Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation. SIG-T10829

Outline of the role: \n Provide onsite 1st and 2nd line IT support to customers, primarily covering end-user support, M365, endpoint, account and device administration, basic server/network incident triage, security alert and vulnerability/patch status checks, and initial incident response. All tasks must be delivered in a professional and timely manner to ensure a very high level of customer experience. Complex server, network and security design/build activities, SOC operations, and large-scale IT project management are outside the scope of this role and should be escalated to other specialist teams or the relevant vendors as appropriate. \n \n Job Description \n\n • Provide onsite 1st and 2nd line support to customers via face-to-face support, email, telephone, remote access and chat tools.\n, • Use he IT support ticketing system to record, manage, update and close support cases in a timely and accurate manner.\n, • Support daily administration of Microsoft 365, user accounts, endpoint devices and related IT services within the agreed operational scope with the customer.\n, • Perform routine Windows Server administration and initial fault isolation during incidents; escalate complex server issues to other specialist teams or relevant vendors.\n, • Perform initial triage for network and server incidents, including basic checks, information gathering and escalation to specialist teams or vendors when required.\n, • Support security operations at an operational level, including checking security alerts, vulnerability status and patch status, and assisting with tools\n, • Provide first response during security or IT incidents, including initial investigation, containment support, evidence collection and escalation according to the agreed process\n, • Support day-to-day IT element configuration and service delivery activities within the customer environment.\n, • Prepare, deploy, replace and support PCs, mobile phones, peripheral devices and standard end-user IT equipment.\n, • Install, configure and test approved software on PCs and mobile devices in accordance with customer and the company’s procedures.\n, • Support basic testing and deployment of end-user devices, software and IT services; this does not include enterprise IT design or proof-of-concept ownership.\n, • Communicate with support vendors and internal specialist teams until case closure where escalation or vendor support is required.\n, • Attend operational meetings with the customer when required and maintain a professional working relationship with the customer.\n, • Maintain secure operations and keep the working environment tidy and compliant with customer and the company’s requirements.\n, • Maintain clear documentation for operational procedures, configuration changes, implementation records and support activities.\n, • Create reports for the customer and internal manager/director when required.\n, • Provide temporary or long-term customer support at their office, if required.\n, • Participate in early shift coverage and support outside of normal hours when required.\n, • Perform ad hoc tasks assigned by the line manager, provided they are consistent with the agreed operational support scope.\n, • Occasional international travel may be required.\n\n \n Requirements: \n\n • Proven customer service experience in an onsite IT support or helpdesk environment\n, • Experience providing 1st and 2nd line support for end users, including PCs, mobile phones, peripherals and standard business applications.\n, • Familiarity with Microsoft 365 administration, user/account management and endpoint/device administration.\n, • Familiarity with Microsoft Active Directory or Entra ID user administration, Microsoft Windows 11, Microsoft Office, antivirus/endpoint security tools and standard corporate software.\n, • Basic knowledge of Windows Server administration and incident triage; advanced design, build or architecture experience is not required.\n, • Basic knowledge of network products such as routers, switches and firewalls is advantageous for initial fault isolation and escalation.\n, • Awareness of security alert handling, vulnerability/patch status checking and operational tools such as Prisma and Microsoft Defender is advantageous.\n, • ITIL Foundation, Microsoft or endpoint support certifications are preferred but not mandatory.\n, • Business level written and verbal communication skills in English; Japanese is preferable\n, • Business level documentation skills, including meeting minutes, work procedures and customer/internal reports.\n, • Strong work ethic, punctuality, time management and reliability.\n, • Customer-focused mindset and ability to escalate appropriately to internal specialist teams or relevant vendors\n\n \n Conditions: \n\n • 1 year contract to start with\n, • Salary - £39,000 per annum\n, • Working hour – 35 hours per week, Monday to Friday\n, • Location – London\n, • Competitive benefits – Travel expense (within London), pension, annual leave\n\n \n * Access Appointments Consultancy Ltd is a recruitment agency based in London. Please note that we’re afraid that due to the high volume of applications we receive, we may not be able to provide feedbacks on individual CVs. Also we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation such as passport/visas when required. Thank you for your time and cooperation*

Enjoy being the person students can turn to when they need an answer? Are you confident managing varied enquiries while providing a welcoming and helpful service? Signature Recruitment is recruiting a Student Services Advisor to join a busy Student Hub within a well-regarded higher education institution. \n This temporary, full-time opportunity is based in South East London and is fully office based. Starting immediately, the role is initially for three months with potential to extend. You’ll work Monday to Friday, 35 hours per week, earning £17.32 per hour plus holiday pay. \n Working within the Student Hub, you’ll be a key first point of contact for students throughout their academic journey. You’ll respond to enquiries face-to-face and through email, telephone and live chat. Whether answering a straightforward question, explaining a university process or connecting someone with specialist support, you’ll make sure students receive clear and timely information. \n You’ll also maintain accurate student records across different systems and help keep online information useful and up to date. Your work will help students navigate university services with confidence while supporting the smooth day-to-day running of the Student Hub. \n You’ll join a friendly, collaborative team where good service and communication are central to the working day. Training and support will be provided, offering a great opportunity to build higher education experience while developing your customer service and administration skills. Student Services Advisor - Key Responsibilities:\n\n • Respond to Student Hub enquiries face-to-face, by email, telephone and live chat\n, • Resolve routine student queries and refer complex matters to specialist teams\n, • Explain university services, processes and support options clearly and accurately\n, • Maintain accurate student information across internal systems and databases\n, • Update online guidance, FAQs and self-service information for students\n, • Support colleagues during busy periods to maintain a responsive Student Hub service\nStudent Services Advisor - Key Skills:\n\n, • Strong customer service skills with experience handling varied enquiries\n, • Clear written and verbal communication with a professional, helpful approach\n, • Excellent attention to detail when maintaining records and information\n, • Good IT skills with confidence learning systems and working collaboratively\n\n If you enjoy helping people, solving problems and providing a positive service, we’d love to hear from you. Apply today for this Student Services Advisor opportunity in London and become part of a busy and supportive Student Hub. \n While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion, but we will keep your details for potential future opportunities. \n Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.SIG-T10827

Job Title: Commercial Associate Graduate Scheme \n Today, our client partners with thousands of companies across the UK and Europe. With yearly growth of 40%, they're a thoroughly exciting proposition for any candidate looking to start their career. \n Uniquely positioned within their market verticals, they're immediately recognisable the world over, a truly gigantic brand! \n They're now looking for a brand new team of Graduates as they look to expand their presence in the UK! \n Commercial Associate Graduate Scheme Package: \n\n • A competitive basic salary of £30k, with OTE taking your total package up to £40k in year one\n, • 2 weeks of dedicated, soft skills training and digital learning\n, • An inclusive, dynamic environment with regular socials\n, • Excellent personal and professional development with a rapidly growing, fast-paced business - becoming a senior member of the team, leader or moving into a senior role with more technical responsibility are all potential avenues of progression\n, • Fantastic L&D options and courses made available by the business\n\n Commercial Associate Graduate Scheme Role: \n\n • Obtain a thorough knowledge of the business's offering to engage with prospects confidently\n, • Get in touch with inbound prospects and look to build business relationships with potential clients\n, • Manage your own territory with autonomy and integrity, visiting client and prospect sites regularly\n, • Negotiate, close and sign contracts with key decision makers and influencers\n, • Act as the interface and a central point of contact between Customer, Sales, Delivery, Legal and Product departments\n, • Liaise closely with existing customers on any contractual changes\n, • Incentive company holidays rewarding team success\n\n Commercial Associate Graduate Scheme Requirements: \n\n • Educated to degree level\n, • Possess exceptional communication, listening and interpersonal skills\n, • Self-motivated, with a strong desire to succeed\n, • Comfortable in a target driven environment, with strong commercial acumen\n, • Work well independently and the team environment, composed under pressure with the ability to think logically\n, • Proven ability to learn new things and adaptable\n\n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalised "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n \n Candidates must be eligible to live and work in the UK \n Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. \n If you require this job specification or to apply in an alternate format, please visit the Pareto website.

💰£70,000 – £85,000 (dependent on experience) \n 📍 London - 3 days in office per week \n 🏦 Fintech | Pensions \n \n Actus Search are supporting a leading Investment Platform organisation who are seeking a Product Manager to join their team in London with a focus on owning, shaping and prioritising the SIIP product. \n \n This is an opportunity for someone who enjoys genuine ownership. Looking for a proactive Product Manager who brings ideas, energy and conviction, can make decisions with imperfect information and knows how to bring stakeholders with them. \n \n What you’ll be doing: \n • Own and drive the Pension product roadmap from concept through to delivery. \n • Work closely with senior leadership to shape the Pension product strategy. \n • Lead product discovery, ideation and concept refinement alongside dedicated Engineering and Design partners. \n • Define clear product requirements and make well-reasoned decisions that balance customer, commercial and technical priorities. \n • Use AI tools throughout the product development lifecycle to support research, prototyping, specification and iteration. \n • Manage relationships with third-party providers, including SIPP providers and platform integration partners. \n \n Key Experience: \n • Product Management experience, - experience within fintech, investments, wealth management or pensions. \n • A proactive, ownership-driven mindset with the confidence to make decisions and drive products forward. \n • Strong product management fundamentals, including customer discovery, roadmap ownership, requirements definition, prioritisation, UX decision-making and delivery. \n • A data-driven approach with experience defining meaningful product metrics and using insights to inform decisions. \n • Strong commercial awareness and the ability to consider revenue, cost and business model implications when making product decisions. \n • Experience using AI tools as part of your day-to-day product development process. \n • Strong stakeholder management skills with the ability to influence and communicate effectively at senior and executive level. \n \n If this opportunity sounds of interest, please apply to arrange a confidential chat. \n \n 📧 nathan.maguire@actussearch.co.uk

Company Description TrustedPsychics is a dedicated provider of psychic and spiritual guidance services to clients seeking clarity, reassurance, and personal insight. The company connects clients with experienced psychic readers and chat advisers who offer confidential, empathetic, and non-judgmental support. TrustedPsychics emphasises ethical practice, clear communication, and respect for all individuals regardless of background or beliefs. Team members work within a structured, professional environment that balances intuitive abilities with reliable customer service. The organisation prioritises continuous improvement, training, and collaboration to ensure high-quality experiences for both clients and staff. \n Role Description This is a flexible hour, work-from-home position for Psychic & Chat Remote Workers who will provide live psychic readings and support to clients. Responsibilities include conducting one-to-one psychic or intuitive readings by phone, responding promptly to inbound phone calls, and maintaining a calm, compassionate presence during all interactions. Team members will interpret spiritual, intuitive, or psychic impressions and offer guidance while avoiding medical, legal, or financial advice. The role includes following established protocols, adhering to ethical standards, managing time effectively during busy periods, and collaborating with our support team to enhance service quality. Workers will also participate in ongoing training, feedback sessions, and performance reviews to continually develop their skills and client service approach. \n Qualifications \n\n • Demonstrated psychic, intuitive, spiritual, or tarot/astrology reading ability, with the confidence to provide clear, compassionate guidance in real time.\n, • Strong verbal communication skills, including the ability to express sensitive topics clearly, respectfully, and without judgment.\n, • Customer service experience in a supportive or advisory role, with proven skills in active listening, empathy, and de-escalation.\n, • Ability to maintain professional boundaries, confidentiality, and ethical standards while working with vulnerable or distressed clients.\n, • Reliable attendance, time management, and the ability to work flexible hours, including evenings or weekends if required.\n, • Openness to feedback, ongoing training, and skill development in both psychic practice and client communication.\n, • Previous experience in psychic readings, spiritual counselling, coaching, or related fields is an advantage but not essential.\n

\n We're transforming M&S into a digital-first business, and technology is central to how we serve millions of customers every day. \n As Head of Software Engineering for our Personalisation and Post-Purchase domain, you'll lead the teams building experiences that make shopping with M&S feel more relevant, helpful and seamless. From personalised search and AI-powered recommendations to customer support journeys and chat experiences, you'll help shape products used by millions. \n Leading a team of Engineering Managers and engineers, you'll work closely with Product, Data Science and AI teams to turn ideas into reliable, scalable solutions that deliver real value for customers. What You'll Do\n \n • Lead and develop Engineering Managers across multiple product teams.\n, • Create an environment where engineers can do their best work.\n, • Partner with Product, Data Science and Delivery teams to turn business goals into great products.\n, • Help shape the technical direction of the domain and support long-term technology decisions.\n, • Improve the speed, quality and reliability of software delivery.\n, • Drive the use of AI and automation to help teams work more effectively.\n, • Support hiring, retention and career development across your organisation.\n, • Champion modern engineering practices, experimentation and continuous improvement.\n Who You Are\n \n, • An experienced engineering leader who has managed multiple teams through managers.\n, • A former hands-on software engineer with a strong technical background.\n, • Comfortable working across a range of technologies, architectures and cloud platforms.\n, • Experienced building and scaling high-performing engineering teams.\n, • Passionate about software quality, reliability and customer outcomes.\n, • A strong communicator who can work effectively with both technical and non-technical stakeholders.\n, • Someone who empowers teams, removes obstacles and creates clarity.\n Our Tech Stack\n \n, • React, Next.js and TypeScript\n, • Java and Kotlin\n, • Python\n, • Swift\n, • GraphQL\n, • Azure\n What’s In It For You\n Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. \n Here are just a few of the benefits that make working here even more rewarding: \n \n • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation\n, • Competitive holiday allowance with the option to buy more\n, • Discretionary bonus schemes linked to your performance and ours\n, • Strong pension and life assurance to help plan for the futureTailored induction and training to support your development from day one\n, • Exclusive perks and savings through our M&S Choices portal\n, • Market-leading family policies, including parental, adoption and neonatal leave\n, • 24/7 wellbeing support, including virtual GP access and mental health services\n, • One paid volunteer day a year to support a cause that matters to you\n Everyone’s Welcome\n We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. \n We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. \n If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. \n #LI-Hybrid #LI-KB1 \n #J-18808-Ljbffr

Customer Operations Manager (Heat Networks) | 12-month Contract | London (Hybrid) | Inside IR35 | ASAP Start \n We’re hiring an experienced Customer Operations Manager to lead the day-to-day delivery of customer operations across multiple heat network sites—ensuring customers receive a reliable, compliant, high-quality service across metering, billing, payments, onboarding/offboarding, complaints and service interruptions. \n What you’ll be doing \n\n • Own customer ops delivery: utility billing, payment collection/credit control, customer contact, enquiries and account management\n, • Manage and performance-monitor external service partners / contact centre providers against SLAs\n, • Ensure customer platforms run smoothly: online accounts, app, payment providers, billing platform and data flows\n, • Lead new site/customer onboarding, partnering with regional teams and service partners\n, • Support escalations: complex complaints, service interruptions and Ombudsman cases\n, • Drive process improvement: SOPs, guidance, training and operational standards\n, • Track and report on customer metrics, aged debt, complaints and compliance (weekly/monthly insight)\n, • Support regulatory and audit requirements (e.g. data protection, Heat Trust, Ofgem)\n\n Essential experience \n\n • Demonstrable experience in utility billing, credit control and customer service (non-negotiable)\n, • 5+ years in customer operations/service delivery within a regulated or consumer-facing environment (utilities/energy ideal)\n, • Strong knowledge of billing, metering, CRM/service desk and customer account systems\n, • Proven track record managing service providers and holding them to SLAs\n, • Confident with Excel/data analysis and producing operational reporting\n, • Strong background in complaints handling, escalations and service recovery\n\n Contract details \n\n • 12 months, Inside IR35\n, • London (hybrid)\n, • ASAP start\n\n Interested or know someone suitable? Message me directly for full details and a quick confidential chat. \n \n

Head of Support | HubSpot Service Hub & Outsourced Support (BPO) | Global Events Payments Platform Building Support From Scratch \n \n\n • Salary: £60,000 - £65,000\n, • Location: Hybrid, West London\n\n \n Support here runs young. It's outsourced, it covers seven days a week from 10am to midnight, and right now nobody owns it end to end. That's the gap you're stepping into. \n \n The company is an events technology platform. It handles point-of-sale and payments for festivals, venues and live events, and it's trusted by organisers across multiple countries. Peak season means real volume, real pressure and cashless transactions that simply cannot go down mid-event. Y ou'll report to the VP of Operations and build the support function from the ground up: the SLAs, the training, the knowledge base, the escalation paths and the tooling behind all of it. \n \n Day to day, you'll own service performance across phone, email, chat and WhatsApp, including a 60-second first response target and priority-based SLAs for High, Medium and Low issues. You'll manage the outsourced partner as an extension of your own team: setting goals, running QA, holding them to the supplier agreement, and forecasting rotas for cost-efficient cover across the full 7-day window, including weekend on-call for urgent escalations. You'll configure HubSpot Service Hub yourself (SLA rules, routing, CSAT, dashboards, workflows), design the escalation matrix from first line through to Product and Finance, and work closely with other teams so tickets land with the right specialists fast. \n \n Non-Negotiables \n\n • Experience managing customer service or CX teams in a fast-paced environment\n, • Experience managing or working closely with an outsourced / offshore support partner (BPO) at scale\n, • Confident working with CSAT, first-time resolution and SLA metrics to drive decisions\n, • Hands-on experience across multiple support channels: phone, email and live chat\n, • A strong people manager who coaches and develops a team\n, • Comfortable managing incidents and escalations under live pressure\n\n \n What You'll Work With \n\n • HubSpot Service Hub (SLA rules, routing, dashboards, workflows)\n, • A multi-channel support desk: phone, email, chat and WhatsApp\n, • A 7-day, 10am-midnight operation with rotating on-call cover\n, • An outsourced support partner you'll manage directly\n, • A first line to Head of Support to Customer Success / Finance / Product escalation matrix\n\n \n Nice to Haves \n\n • Background in POS, payments or SaaS\n, • Experience in hospitality or events technology\n, • Comfort with festival peak seasons and the demands they bring\n\n \n Why Join / Projects \n This isn't inheriting someone else's playbook. The support function doesn't exist yet in its final form, so the SLAs, the knowledge base, the QA process with the outsourced partner and the HubSpot build are all yours to shape. You'll sit close to Product too: recurring issues you flag here feed straight into what gets fixed next, and you'll lead the support response whenever an incident hits during a live event. If you want to build something from scratch rather than maintain what's already there, this is that role. \n \n Head of Support | HubSpot Service Hub & Outsourced Support (BPO) | Global Events Payments Platform Building Support From Scratch

Start Date August \n \n We are looking for German speaking Client Support candidates with excellent interpersonal skills for the Tech/Customer Support position. The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. The Customer Service Representative role will consist in attracting potential customers by answering product and service questions; suggesting information about other products and services. \n \n Job functions: \n -Speaking to clients to quickly get to the root of their problem. \n -Providing timely and accurate customer feedback. \n -Helping customers via calls, emails, community posts and live chat. \n -Use a positive personality and experience, not a script \n -Assisting customers with their technical and software related problems \n -Configuring and installing software over the phone at restaurant locations \n -Provide outstanding service \n -Know limitations and when to should ask for advice \n -Own the resolution to the problem; don't leave the customer hanging \n -Accurately and efficiently log all contacts in our CRM (Salesforce) \n -Train restaurant staff, encouraging greater use of the system, as well capturing and reporting customer feedback \n \n \n About You: \n • Fluent to a native level in: German \n • Fluent level of English \n • Open to work on weekends if need be \n -Interpersonal skills, and passion for providing excellent customer service \n -Strong communication skills: active listening, writing/typing, informal communication \n -Restaurant/ Hospitality experience is an added bonus. \n -At least one years experience providing customer support would be ideal - preferably in a software support environment \n -Knowledge of current Microsoft Windows operating systems \n -Knowledge of iOS and Apple Hardware \n -Experience with the use of support desk tools like Salesforce, Communities, live chat would be great

Important: you must be UK based – we are unable to provide visa sponsorship, and you must meet all 5 minimum requirements below. \n \n What we’re offering (saves you scrolling straight to the bottom): \n\n • Salary: £27,000 + overtime\n, • Holiday: 25 days paid holiday plus bank holidays (increases by 1 day per year worked up to 30 days)\n, • Flexible Working: We love getting the team together in the office, so we typically spend three days per week together in our lovely London office (39 floors up in Canary Wharf 👀). The rest of the time, you can work wherever you’re most productive.\n, • Working Hours: Monday to Friday 9:00am - 5:30pm with the potential to move to be part of a 24/7 shift rota on promotion.\n, • Training: Budget for one certification/course per year\n, • Socials: We meet regularly to have a drink, throw some axes\n, • Start Date: September/October 2026\n\n \n Minimum Requirements \n You must meet all 5 of these minimum requirements, please do not apply if you do not – your application will be rejected. \n\n • Education: You must hold a 2:1 degree (ideally in a science, mathematics or technical subject) or have completed an apprenticeship in a relevant subject area (e.g. Cyber Security, Information Security, Computer Science) studied at a UK/US/Australian/New Zealand/Canadian University or college. You must also hold grade BBB at A-Level (or equivalent) or a Merit T-Level in a relevant subject.\n, • Experience: No experience is necessary, but you should be able to clearly articulate what a role in a Cyber Security Operations Centre entails.\n, • IT literacy: highly confident using Microsoft Office 365 with some experience of other Microsoft tools such as Defender or Azure.\n, • Fluent in English: you must be highly proficient with business-level written and spoken English\n, • Location: must be within a reasonable commute of Canary Wharf, London\n\n \n About CyPro: \n\n • We are an innovative cyber security start-up united in a shared mission: to redefine cyber security for small and medium-sized businesses (SMBs).\n, • Our Founders – Jonny & Rob – spent most of their early careers delivering cyber security for large enterprises and central government. They saw a clear need for a new approach to cyber security as SMBs became increasingly targeted by cyber criminals.\n, • Together, CyPro is already setting new standards, defining innovative solutions and equipping its clients with the cyber security they need to prevent attacks, secure bigger clients and scale to new heights.\n, • We are growing quickly, and the next few years promise more of the same. Joining CyPro means becoming an integral part of our mission and joining a team of industry experts embarking on this journey.\n\n \n The Role: \n\n • This isn’t your typical SOC Analyst role where you’re pigeonholed into one narrow specialism. At CyPro, you’ll have the opportunity to get involved in a wide range of areas including monitoring, incident response, threat intelligence, detection engineering, automation and internal security operations.\n, • You’ll play a key role in our Security Operations Centre, delivering 365-day monitoring, detection and response to our growing customer base. You’ll contribute to building out our capabilities, improving tooling and processes, and shaping how we operate as the function matures.\n, • As the team grows further, you’ll have the flexibility to focus more deeply on the areas that interest you most – whether that’s advanced detection engineering, threat intelligence, incident response leadership or platform automation. If you’re ambitious and want to help shape something rather than simply follow a process, this is the right environment for you.\n\n \n Core Responsibilities: \n Client Support & Reporting \n\n • Prepare weekly and monthly SOC reports highlighting activity, incidents and trends.\n, • Join governance calls with senior analysts or managers to present SOC insights.\n, • Communicate independently with clients via email, messenger and Teams call to address queries around incidents, detection coverage and service issues.\n\n Security Monitoring & Incident Response \n\n • Monitor security alerts generated by Microsoft Sentinel, Microsoft Defender, Datadog and Elastic.\n, • Assess severity and impact of alerts, triage and investigate incidents independently.\n, • Execute containment and remediation actions using defined runbooks and playbooks.\n, • Correlate data across platforms to identify anomalies, malicious patterns and attacker behaviour.\n, • Produce detailed incident reports, RCA and after-action reviews for internal and client use.\n, • Maintain accurate incident records in JIRA Service Management.\n\n Detection Engineering \n\n • Develop and implement new detection rules in Microsoft Sentinel aligned to the MITRE ATT&CK framework.\n, • Draft and optimise KQL queries for detection and threat hunting.\n, • Refine existing detection logic based on false positive analysis and threat evolution.\n\n Threat Intelligence & Enrichment \n\n • Analyse threat intelligence feeds to identify relevant threats and vulnerabilities.\n, • Review and tag IOCs and TTPs observed in client environments.\n, • Participate in proactive threat hunting sprints to identify risks before they escalate.\n\n Internal Security Operations \n\n • Support the management of CyPro’s internal security environment.\n, • Administer and monitor identity management solutions.\n, • Manage and maintain our MDM platform to ensure secure and compliant device management.\n, • Help ensure our internal security posture reflects the same standards we deliver to clients.\n\n Process Improvement & Automation \n\n • Design and develop Logic Apps to automate incident response workflows.\n, • Contribute to evolving internal runbooks and knowledge base articles.\n, • Identify gaps in visibility, tooling or processes and propose solutions.\n\n Professional Development \n\n • Work toward and maintain relevant certifications (e.g. SC-200, AZ-500).\n, • Stay up to date with current threat trends, attacker TTPs and defensive strategies.\n, • Actively participate in ongoing training and capability development.\n\n \n Who we're looking for: \n\n • Self-Starters – we’re not a large FTSE organisation with a procedure for everything. You’ll need to operate in an environment with few guardrails and help build things as we grow.\n, • Ambitious & Driven – whether your goal is to lead a team, specialise technically or move into leadership in future, we’ll support your development.\n, • Always Improving – we’re a growing business and want our people to grow with us.\n, • Innovative – we are constantly evolving to deliver new solutions to our clients. You’ll need to be the kind of person that brings new ideas to the table and follows them through to realisation.\n\n \n What we think you need to be successful: \n Education & Experience \n\n • University educated with a degree from a UK/US/Australian/New Zealand/Canadian University, or an apprenticeship in a subject relevant area\n, • A levels (or equivalent) of grade BBB or above, or a Merit T-Level in a relevant subject\n, • An understanding of and ability to articulate what a role in the SOC entails.\n, • Ability to quickly grasp new technical tasks using a range of different tools.\n, • SC-200 certification or willingness to achieve it\n, • Within commuting distance (~1 hour) of Canary Wharf, London\n\n \n Technical Skills \n\n • Familiarity with scripting and automation development (you do not need to be fluent in any particular coding language, but you should be able to demonstrate an understanding of how scripting and other tools (such as AI agents) can be used to streamline tasks.\n, • High-level understanding of the Microsoft security stack (e.g. Defender, Sentinel, Purview, etc.)\n, • Familiarity with incident response frameworks and security best practice\n\n \n \n Soft Skills \n\n • Problem-Solving: Identify, troubleshoot and resolve complex security issues.\n, • Attention to Detail: Ensure accurate detection, analysis and documentation.\n, • Analytical Thinking: Comfortable interpreting complex security data.\n, • Communication: Clear and confident communicator, able to translate technical issues for non-technical audiences.\n, • Calm Under Pressure: Maintain composure during incidents and escalate appropriately.\n, • Accountable & Humble: Take ownership and learn from experience.\n, • Curious: Dive into data sets and problems to uncover patterns and root causes.\n\n \n Our Three-stage Hiring Process: \n\n • Video Introduction (5 mins, Remote): You will be invited to send a short video introduction telling us more about your experience and interest in Security Operations\n, • Initial Discussion (20 minutes, Remote): An initial chat to learn more about you and the role.\n, • Assessment Centre (2 hours, London): A mini project on-site (no prep required), some quick tests, followed by a final interview with the founders and our SOC Manager.\n\n\n, • Seniority Level\n\n

The Role: \n We’re looking for a Technical Support Specialist who is passionate about helping engineers overcome technical challenges to achieve their goals. You'll troubleshoot issues, identify workarounds and document your findings to help future engineers ship faster. \n This role involves blending technical problem solving with developer empathy and close collaboration with the Engineering, Solutions and Product teams. \n You'll own complex technical queries, act as a trusted advisor to both customers and internal teams, and help drive improvements in product, processes, and peer development. You’ll be solving high-impact problems, supporting cross-functional partners, and driving high-impact, AI-informed solutions. \n If you're the kind of person who thrives in fast-paced environments, loves solving puzzles, sharing feedback, spotting gaps, and constantly looking for better ways to serve our customers, this is the role for you! \n Our preferred location is the London area for hybrid, in-person collaboration. You will be required to work in our Moorgate office for a minimum of two days a week. \n \n Here's what you will be responsible for: \n\n • Provide technical support to customers and Xapien staff via tickets and messaging chat.\n, • Confidently diagnose, reproduce, and troubleshoot technical issues across all Xapien platforms.\n, • Display strong communication skills—able to break down complex topics for non-technical users.\n, • Navigate ambiguity using structured thinking, creativity, and a strong product mindset.\n, • Share insights and improvements to help evolve how our team supports customers and collaborates internally.\n, • Identify opportunities to improve the developer experience, including tools, documentation, and support workflows.\n, • Capture and relay customer feedback to Product and Engineering, helping shape roadmap priorities.\n, • Develop and champion opinionated stances on improving developer experience and product reliability.\n, • Write scripts, fix bugs, and contribute to internal tooling that enhances the support process.\n, • Own support communications with Engineering squad and build trust through clear, technical, and empathetic communication.\n\n \n Your skills & Experience: \n\n • 2+ years of experience in a technical support or customer-facing engineering role (+ if experienced with enterprise support). Experience in SaaS, B2B, or complex product environments a plus.\n, • Strong understanding of workflow automation, APIs, and integrations.\n, • Good understanding of JavaScript, React or Python and Go.\n, • Familiar or experienced with tools like Grafana, GCP, Docker and Kubernetes.\n, • Excellent problem-solving skills and attention to detail.\n, • Strong communication skills and ability to explain technical concepts to non-technical users.\n, • Are comfortable learning and reasoning about APIs.\n, • Interested about use cases for LLMs and excited to support tools that make AI more measurable, reliable, and trustworthy.\n\n \n Nobody can do everything but here's a few related things we're interested in: \n\n • Experience contributing to support tooling, documentation, or product-led growth initiatives.\n, • Have submitted PRs to production codebases to fix customer-impacting issues in backend services, or infrastructure.\n, • Familiarity with OpenAI, Anthropic, or similar LLM APIs.\n, • Previous experience in a fast-growing startup environment.\n\n \n About Us \n Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting-edge AI. \n \n Since 2018, we’ve grown from a deep-tech startup to a global player in AI-driven due diligence and risk intelligence. 2024 was a landmark year as we closed a $10M Series A, earned recognition in the Chartis RiskTech100® and Everest Group’s Leading 50™, and expanded our products, markets and customer base. \n \n 2025 was even bigger: With new regulations, rising compliance pressure and growing reputation risks, organisations everywhere are demanding smarter, faster ways to work and they’re turning to us. Customers worldwide from global law firms and private banks to universities and nonprofits rely on Xapien to turn days of manual research into trusted insights, delivered in minutes. \n \n Our momentum so far \n Customers in a diverse range of industries, with particular growth in wealth management, financial services and supply chain onboarding. \n Demand accelerating beyond our UK headquarters, across multiple continents with new customers in the Middle East, Asia, and Oceania. \n \n Why this is an exciting time to join \n This isn’t just another job role; it’s an opportunity to shape the future of the due diligence industry with a market-leading product trusted by global organisations. Whether you’re in marketing, communications, sales, or finance, you’ll play a critical role in driving growth, building credibility, and defining how we connect our product to a rapidly evolving market. \n We’re scaling fast with more customers, more releases, and bigger regulatory and market challenges. Expectations are rising, due diligence now means real-time insight, delivered efficiently and with impact. You won’t just be executing campaigns, closing deals, or managing numbers, you’ll be influencing strategy, optimising processes, and helping position a brand that’s setting the new standard for trust and transparency. \n For people who love learning, innovating, and making an impact that matters now is the moment to be a part of Xapien. \n \n Here’s our promise to you: \n\n • We are going to work with you - to build a rewarding and fulfilling career with the opportunities, challenges and resources you need to do you your best work.\n, • We succeed together- you will own a meaningful part of the business through our employee shares & equity programme.\n, • Private health insurance to keep you in tip-top condition.\n, • Life Insurance – let's hope nobody ever needs this!\n, • Unlimited holidays – yes, it really is uncapped – take the time you need, when you need it.\n, • Everyone is learning, developing and challenging themselves so we have a £1k professional development fund per year if you want to learn new skills, even new things outside of work.\n, • Most importantly of all, we will work with you, to help you realise your fullest potential, always.\n\n

As the UKs leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe.Valpak contributes to achieving the mission of Reconomys complete global compliance offering Comply Loop. Solving increasingly complex environmental regulatory challenges using data, expert local knowledge, and through leadership to drive business accountability across the globe.Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about making a positive impact, we'd love to have you on our team.About the roleWe are seeking a Supplier Engagement Advisor to join our team on an initial temporary basis. This is an excellent opportunity for someone who is available to start immediately and can quickly make an impact. The role will be offered for an initial 4-week period, with the potential to become a permanent position for the right candidate. This is a hybrid role, requiring two days per week in our Stratford-upon-Avon office.The Supplier Engagement Advisor (SEA) will liaise with suppliers, assisting them with their data submissions relating to our clients obligations under the Packaging, WEEE, Batteries and Plastic Tax regulations, alongside additional data requirements with the commencement of EPR. The SEA will work alongside Data Administrators, Account Managers and Data Team Managers to effectively communicate requirements for obligations calculations for a range of accounts.The SEA will support with suppliers of Data Insights customers to collect information by email, telephone, and live chat, as well as present webinars and proactively engage with the members supplier base. They will also interact with other departments within Valpak, as well as external organisations, and will therefore need excellent communication skills and a high level of professionalism.Key AccountabilitiesCustomer serviceTo produce written communication with clients and suppliers through emailsTo provide telephone and live chat support to clients and suppliers when collecting packaging weights informationConduct webinars regarding the process of data submission on our platformsData cleansing and maintenanceTo use in-house computer software to process packaging evidence informationTo use MS Excel and CRM applications to check and improve accuracy of data within supplier databaseTo analyse submitted Plastic Tax evidence under HMRC criteriaCollection of packaging, WEEE and batteries dataTo contact the suppliers of Data Insights clients to gain weights information by emailTo encourage and support supplier data submission through email and phone chasesUnderstanding of the packaging, WEEE, and batteries regulationsTo receive in-house training on the packaging, WEEE and batteries regulationsTo provide support to the Account Managers in the calculation of the packaging, WEEE and Batteries waste submissionsValpak company policiesTo work within the guidelines of Valpaks ISO accreditation and Risk Management PoliciesTo adhere to all of Valpaks Health and Safety PoliciesImprovement and developmentTo identify efficiencies to the engagement process where procedures can be more proactiveTo identify any potential anomalies in the Data Hub and feedback to Development teamWhat we need from youExperience, skillsPrevious experience in a customer facing roleExperience of working in an office environment using email and telephone is desirableTask DrivenConfident working with data via MS ExcelExperience of analysing and manipulating large volumes of data is desirableMust have high standards of accuracy and attention to detailMust have excellent communication skills, both verbal and writtenMust be a confident individual who can work well on their own or as part of a teamMust have high level of professionalismAn interest in environmental issues is desirableQualificationsFull UK Manual Driving LicenseMinimum: Grade C in Mathematics and English GSCE/O Level standardDesirable: Educated to at least A level standard or equivalentWhat we offerDual Location / Hybrid worker StatusParticipation in our annual Incentive Plan (VIP) - up to 10% bonus25 days annual leave plus bank holidays, volunteering day and your birthday off!Option to buy and sell up to 9 days annual leaveAccess to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membershipAutomatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemesPension scheme up to 8% employer contributionAccess to reward & discount platformWellbeing initiativesTPBN1_UKTJ

About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key. The starting salary is £26,228 + uncapped commission, with some top earners making £50k£70k. Day to day, youll: Work independently in your allocated patch, speaking with customers door to door Build rapport quickly and confidently with a wide range of people Understand customer needs and recommend the right broadband, mobile and TV entertainment packages Clearly explain pricing, deals and benefits Manage your own workload from first conversation through to close Take ownership of your results, targets and earning potential Youll be supported from day one. Youll start with a two-week, full-time induction (MondayFriday, 9am5pm), covering product knowledge, systems and sales skills. Ongoing coaching and peer support will continue once youre out in the field. "The training was very good, and the trainer was excellent in supporting us and delivering as much information as possible within the two-week period. I also absorbed a great deal once out in the field. I have now learned the products and services we offer, along with their pricing, which is vital. I can speak confidently with customers and position the offerings effectively, leading to successful sales." Jack Caird, Field Sales Advisor Our ways of working This is a full-time, field-based role working 37.5 hours per week, typically between 12pm and 8pm. Teams are aligned to home postcode, so youll need to live within the designated catchment area. Shift patterns and expectations will be discussed during the recruitment process. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us and everyone thinking about joining us to feel seen, heard and supported. When you work with us, youll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business. Who we are At Virgin Media O2, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles. Were proud to be named one of the Financial Times Top 500 Best Employers for 2026 . The must haves To be successful in this role, youll bring: A full UK driving licence Confidence starting conversations and working face to face with customers Resilience, motivation and comfort working towards targets Flexibility to work afternoon and evening shifts A positive, self-driven approach to work The other stuff we are looking for Previous experience in sales or a target-driven environment is beneficial. That said, mindset matters most. If youre confident, motivated to earn, resilient, comfortable working independently and keen to build your sales capability through training and support, this role offers strong earning potential and progression. What's in it for you Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday plus your birthday off. Youll also have access to: Discounts on broadband, TV and mobile Cycle2Work schemes Dental insurance and neurodiversity assessments The Virgin Family platform and O2 Priority Next steps If this sounds like a place where you could belong, wed love to hear from you. The next steps are: Complete our quick online application and video assessment. If successful, chat with one of our friendly recruiters to learn more. Attend a video interview with an assessor to see if we're a great match. TPBN1_UKTJ

Summary £13.45 per hour | 30-40 hour contract | AM & PM shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, youll keep moving, keep business booming and never be bored. Youll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.In return, well give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.What you'll do Be a Lidl expert, helping our customers with their questions, queries and requestsEfficiently work deliveries as they arrive in storePassionately provide excellent customer serviceProactively keep the bakery topped up by baking fresh goodsExpertly merchandise and maintain our middle aisles of Non-Food productsWhat you'll need Experience working in a fast-paced environmentExcellent customer service skillsFlexibility to start a shift early or finish lateA positive approach to changing prioritiesDrive and passion to work hard and make your store a successA smile on your face and a friendly manner to inspire your team and help our customersWhat you'll receive 30-35 days holiday (pro rata)10% in-store discountPension schemeEnhanced family leaveLong service awardPlus, more of the perks you deserveThinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self.We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.TPBN1_UKTJ

About the roleAs a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key. The starting salary is £26,228 + uncapped commission, with some top earners making £50k£70k.Day to day, youll:Work independently in your allocated patch, speaking with customers door to door Build rapport quickly and confidently with a wide range of people Understand customer needs and recommend the right broadband, mobile and TV entertainment packages Clearly explain pricing, deals and benefits Manage your own workload from first conversation through to close Take ownership of your results, targets and earning potentialYoull be supported from day one. Youll start with a two-week, full-time induction (MondayFriday, 9am5pm), covering product knowledge, systems and sales skills. Ongoing coaching and peer support will continue once youre out in the field."The training was very good, and the trainer was excellent in supporting us and delivering as much information as possible within the two-week period. I also absorbed a great deal once out in the field. I have now learned the products and services we offer, along with their pricing, which is vital. I can speak confidently with customers and position the offerings effectively, leading to successful sales." Jack Caird, Field Sales AdvisorOur ways of working This is a full-time, field-based role working 37.5 hours per week, typically between 12pm and 8pm. Teams are aligned to home postcode, so youll need to live within the designated catchment area. Shift patterns and expectations will be discussed during the recruitment process.Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us and everyone thinking about joining us to feel seen, heard and supported.When you work with us, youll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business.Who we are At Virgin Media O2, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles.Were proud to be named one of the Financial Times Top 500 Best Employers for 2026 .The must haves To be successful in this role, youll bring:A full UK driving licence Confidence starting conversations and working face to face with customers Resilience, motivation and comfort working towards targets Flexibility to work afternoon and evening shifts A positive, self-driven approach to workThe other stuff we are looking for Previous experience in sales or a target-driven environment is beneficial. That said, mindset matters most. If youre confident, motivated to earn, resilient, comfortable working independently and keen to build your sales capability through training and support, this role offers strong earning potential and progression.What's in it for you Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday plus your birthday off.Youll also have access to:Discounts on broadband, TV and mobile Cycle2Work schemes Dental insurance and neurodiversity assessments The Virgin Family platform and O2 PriorityNext steps If this sounds like a place where you could belong, wed love to hear from you.The next steps are:Complete our quick online application and video assessment.If successful, chat with one of our friendly recruiters to learn more.Attend a video interview with an assessor to see if we're a great match.TPBN1_UKTJ

Supplier Engagement Advisor As the UKs leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe.Valpak contributes to achieving the mission of Reconomys complete global compliance offering Comply Loop. Solving increasingly complex environmental regulatory challenges using data, expert local knowledge, and through leadership to drive business accountability across the globe.Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about making a positive impact, we'd love to have you on our team.About the roleThe Supplier Engagement Advisor (SEA) will liaise with suppliers, assisting them with their data submissions relating to our clients obligations under the Packaging, WEEE, Batteries and Plastic Tax regulations, alongside additional data requirements with the commencement of EPR. The SEA will work alongside Data Administrators, Account Managers and Data Team Managers to effectively communicate requirements for obligations calculations for a range of accounts.The SEA will support with suppliers of Data Insights customers to collect information by email, telephone, and live chat, as well as present webinars and proactively engage with the members supplier base. They will also interact with other departments within Valpak, as well as external organisations, and will therefore need excellent communication skills and a high level of professionalism. Key Accountabilities Customer service To produce written communication with clients and suppliers through emailsTo provide telephone and live chat support to clients and suppliers when collecting packaging weights informationConduct webinars regarding the process of data submission on our platformsData cleansing and maintenance To use in-house computer software to process packaging evidence informationTo use MS Excel and CRM applications to check and improve accuracy of data within supplier databaseTo analyse submitted Plastic Tax evidence under HMRC criteriaCollection of packaging, WEEE and batteries dataTo contact the suppliers of Data Insights clients to gain weights information by emailTo encourage and support supplier data submission through email and phone chasesUnderstanding of the packaging, WEEE, and batteries regulations To receive in-house training on the packaging, WEEE and batteries regulationsTo provide support to the Account Managers in the calculation of the packaging, WEEE and Batteries waste submissionsValpak company policies To work within the guidelines of Valpaks ISO accreditation and Risk Management PoliciesTo adhere to all of Valpaks Health and Safety PoliciesImprovement and development To identify efficiencies to the engagement process where procedures can be more proactiveTo identify any potential anomalies in the Data Hub and feedback to Development teamKey areas Provide excellent customer service when dealing with clients and clients suppliersDevelop a good understanding of Data Insights services and processesProvide a high standard of accuracy in collection and management of dataWhat we need from youExperience, skills Task DrivenConfident working with data via MS ExcelExperience of working in an office environment using email and telephone is desirableExperience of analysing and manipulating large volumes of data is desirableMust have high standards of accuracy and attention to detailMust have excellent communication skills, both verbal and writtenMust be a confident individual who can work well on their own or as part of a teamMust have high level of professionalismAn interest in environmental issues is desirableQualifications Full UK Manual Driving LicenseMinimum: Grade C in Mathematics and English GSCE/O Level standardDesirable: Educated to at least A level standard or equivalentWhat we offer Dual Location / Hybrid worker StatusParticipation in our annual Incentive Plan (VIP) - up to 10% bonus25 days annual leave plus bank holidays, volunteering day and your birthday off!Option to buy and sell up to 9 days annual leaveAccess to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membershipAutomatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemesPension scheme up to 8% employer contributionAccess to reward & discount platformWellbeing initiativesTPBN1_UKTJ

Part-time - 30 hours per weekGreat choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We'd love you to help us make those plans happen.Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do... that's the Topps way.What we're looking forAs a Deputy Manager, you'll be right at the heart of your store's success. Working closely with the Store Manager, you'll help lead, motivate and inspire the team - championing standout service while driving strong commercial results across our trade business.This is your chance to make a real impact. You'll strengthen local trade relationships, build loyalty, and make sure our trade customers see Topps as their number one destination for everything tile-related.You're a confident communicator, a natural motivator and a trusted partner to customers. You've worked in retail, you've led teams, and you can show us where you've smashed sales and profit targets.What You'll Be DoingSupporting the Store Manager to lead and motivate the store team, ensuring consistent delivery of great service, strong sales behaviours and operational excellence.Taking ownership of the trade side of the business - growing relationships, driving repeat purchases and increasing local trade market share.Using the Topps Sales Framework to proactively build meaningful relationships with trade customers, uncovering their needs and confidently recommend the right products.Coaching and engaging the store team to help them spot opportunities, strengthen customer conversations and deliver both trade and retail sales and profit targets.Leading by example on the shop floor - influencing, inspiring, and closing sales with confidence.Ensuring the store maintains high operational standards and delivers an unrivalled customer experience every time.No Trade Experience? No Problem.If you're confident, energetic, customer-focused and up for learning, we'll provide full training in:Trade and retail product knowledgeConsultative selling skillsLeadership and team coachingOur Topps Sales FrameworkWhat's In It for You?Competitive basic salarySales commission and bonusNo evening workChristmas Eve & Boxing Day offOngoing training, leadership development and real progression opportunitiesGenerous Staff DiscountAccess to our Benefits platform with a wide range of discounts from 100s of retailers.If you love talking to people, enjoy selling and feel motivated by results, you'll thrive here.Click Apply today. The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring managerDue to health and safety requirements and the nature of the work carried out in our stores, we are unable to consider applications from individuals under the age of 18.Think you know Topps Group? Think again.There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre.Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.TPBN1_UKTJ

Description Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.About the roleAs a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically this role will be within Public Safety & Defence, with a strong focus on Home Office. You'll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them.You will report to an Industry Director and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we're making strong progress towards our strategic growth goals in your accounts.You'll develop a razor sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech's value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity.You will be expected to identify specific sales opportunities within your accounts and to proactively take new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You'll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi-million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M.You'll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You'll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your (see below) and be a trusted advisor to your clients.Working in conjunction with Finance, you'll manage account profitability and take the lead on the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines.Key Responsibilities There are six core role competencies for this role:1. Expert in your Client's BusinessUnderstand your client's strategy, goals, and challenges through continual research.Understand and learn how the public sector worksBe an expert in GDS ways of workingRegularly meet stakeholders, be a visible presenceUnderstand the client organisation and who the decision makers areAttend governance meetings and showcasesUnderstand our competitors, their profile with the client and their relationshipsBuild relationships with commercial and portfolio holders to understand their pipeline2. Expert in Made Tech Capabilities & ServicesUnderstand our USPs and how they differ to competitorsUnderstand how we work and deliverUnderstand what good delivery looks likeUnderstand Made Tech's missions and valuesUnderstand Made Tech's capabilities and how to apply them to clientsBuild relationships with capabilities and our delivery teamsHave read Made Tech's booksCan talk about 5-8 relevant case studies as though you were on the projectStay current with relevant Made Tech projects, proposals and marketingShare supporting content with each other3. Trusted AdvisorHave empathy with clients, be client first.Consult to the root cause of the problem.Be a problem solver.Strive to learn. Show and develop your level of understanding.Be a great listener, be transparent, be human, build personal relationships and trustBe available, responsive and act fast.Understand reasons, constraints, challenges and impactEstablish facts and summarise (understanding, actions)4. Leading Account TeamsDevelop an Account Strategy that brings value to the client, our team and our business.Meet regularly to review and set goals.Set clear roles and responsibilities.Motivate the Account Team. Build and grow relationships. Listen and act on issues.Motivate and support the entire team to support growth that brings value both to clients and to Made Tech.Capture and share intel. Motivate and support delivery teams to report back opportunities.Be the CEO of the account: Outward FacingUnderstanding of the MarketUnderstanding of the CompetitionBuilding and Motivating a Senior TeamCreating a clear strategic planDriving execution against the planCoach account team members.Ensure account management and client service is delivered to the highest of standards.5. Outreach and NetworkingUse, and continually experiment with, a variety of channels (eg: client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn)Build relationships with a variety of stakeholdersPrioritise relationships with key decision makers and senior stakeholders right up to C-level.Consistently commit time to outreach to generate new stakeholder meetings.Be credible. Bring value. Be equal business partners.Bring clients together.6. Sales LeadershipCommercial, finance, P&L understanding and the key elements of what makes work more and less profitable for usOwn revenue goals and have a clear plan to achieve them.Managing account teams to maximise margin and profitability over timeOptimising rates and margin to increase our chances of winning and delivering profit goalsNegotiate favourable contracts and working arrangements that reduce business risk and cost.Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value addStrong contractual and commercial client managementCreate proactive, win-win opportunities by leveraging the team around you.Understand industry data, contract expiries, track and attend pre-market engagement.Balance investment in short and longer term opportunities.Understand what is required to win an opportunity. Create a plan and execute on it (win strategy).Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities.Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence.Skills, Knowledge & Expertise You will have:A strong track record in developing growth in your strategic accounts, up-selling and cross-selling new services and building strong, long-lasting value-based relationships with stakeholders.Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors.Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new businessA strong track record in winning multiple multi-million-pound contracts and delivering against quarterly and annual targets.An appreciation and knowledge of technology delivery, agile methodologies, etc.Broad technology experience and a sound awareness of technology and public sector trends and policiesAbility to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients.Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level.Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders.Home Office experience and existing relevant networks would be beneficial, but not essential to the role.At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with ourtalent teamif you'd like an informal chat about the role and your suitability before applying.Job BenefitsSupport in applyingIf you need this job description in another format, or other support in applying, please email .We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put togetherthis blogas a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates.Life at Made TechWe're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here fromour blog, where we talk about mental health, communities of practice and neurodiversity(as well as our client work and best practice).Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.BenefitsWe are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.Here are some of our most popular benefits listed below:30 days Holiday- we offer 30 days of paid annual leave plus bank holidaysFlexible Working Hours- we are flexible with what hours you workFlexible Parental Leave- we offer flexible parental leave optionsRemote Working- we offer part time remote working for all our staffPaid counselling- we offer paid counselling as well as financial and legal adviceAbout Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services.Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we're making it more accessible, such as children needing mental health support.All this great experience is enabling us to support new areas, like energy. We're helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy.We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.TPBN1_UKTJ

Business Development Manager Established BEER brand Buckinghamshire Up to £45,000 plus Car Allowance and 30% bonus I am excited to once again be partnered with an established BEER brand that operates all over the South and London. This coastal brand has over 10 years in the industry with some seriously good product to their name, along with regular NPD launches and placement in some of the most well-known venues. The ideal Business Development Manager will need to be self-sufficient and able to drive new business growth across Buckinghamshire. The Business Development Manager will head up the On Trade presence, drive the P&L and manage their territory along with spreading the word about the range of liquid! This is a fantastic role for someone who is hungry and ambitious, whilst also confident in working across the On Trade in Buckinghamshire Why Join This Company? Be part of a company with a fantastic story, exceptional product and regular trips to the south! Work in a supportive and ambitious team that values innovation and creativity. Opportunity to grow with us as we scale our operations and expand our impact. Competitive salary, performance bonuses, and additional benefits. Business Development Manager responsibilities include: New business development and existing business maintenance, particularly across Buckinghamshire. Executing activity to support UK-wide leased and managed customers. Delivering brand education & training to supplier, retailer and consumer Qualitative selection and development of customers. Identifying effective and beneficial sponsorship and promotional opportunities. Feedback of customer opportunities and competitor threats. The Ideal Business Development Manager: The candidate will preferably have a proven track record in Sales and business development. Network of contacts within the Drinks Industry Fantastic attitude and self starting ability, a thirst for progression. Must have extensive experience for winning new business in the ON trade sector. Previous experience of the beer and brewing industry is desirable Must be results focused with good communication and teamwork skills. Looking for Positive, Proactive and Resilient! If you are interested in having a chat about this role, please forward updated CV's to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram TPBN1_UKTJ

About usAt Urban Jungle, were making insurance fair - to people, planet and wallets. We're one of the fastest-growing businesses in the UK, working to fix one of the biggest industries in the world.We put customers at the heart of everything we do, using data and technology to make insurance simple, flexible, and affordable.Its a great time to join our team:?? Backed by over £43m in funding?? Ranked 1st in Tempo awards for Best Startup to Work For?? Top 10 in Deloittes Fast 50? Over 300,000 customers helped to date?? Proud B CorpWere looking for Operations enthusiasts to join our team of kind, talented people on a mission to change the insurance industry for good.About the roleWere hiring an Operations Associate to help us deliver a world-class experience for our customers as we continue to redefine the insurance industry.We are building the world's most efficient and accessible insurance, and our Operations team is the engine that is powering this journey.Our team is establishing the strong foundation that allows Urban Jungle to scale fast - we do that by tackling problems, generating ideas, and getting stuff done. We work closely with our customers and other teams across Urban Jungle to keep customer experience the North Star of our decision making.As an Operations Associate, you will be in a uniquely varied role within the business - talking directly to our customers, ensuring day to day operations are handled effectively and efficiently, owning and optimising our customers claims journey, and collaborating with wider teams around the business to deliver unbeatable customer experiences.Heres what youll get up to:Being a key part of the team that powers our business, making things happen for our customers and working on projects to make us more operationally efficient.To fix an industry, you have to deeply understand the customer. Youll work directly with them to answer their questions, troubleshoot and solve problems, progress claims, and help them navigate the complex world of insurance. You can expect to spend around half of your working time assisting customers via phone, chat and email.Youll work to identify opportunities to make us better at what we do, and shape those ideas by collaborating with our Ops, Product, Engineering, and Insurance teams, allowing us to deliver initiatives or projects to help improve and scale our various functions.Youll also help us build new operational functions and tackle exciting challenges - such as playing a big role in enabling our in house claims process to grow and launching new products.You will be the voice of the customer in cross-functional projects, providing their feedback to ensure we are providing the best service possible, with the most accessible products.Where this role can take you:We want you to grow as fast as we do. Youll get tons of responsibility from day one, with the clear expectation that as the company scales, you will take on more complex challenges. We will give you the feedback, coaching, and autonomy you need to fuel your career growth.You've read this far! Here's what were looking for from you:We are changing a huge financial industry - you are excited about being a part of this big challenge (even if you know nothing about Insurance right now!)Exceptional written and verbal communication skills to support our customers and collaborate with teams across the business.Youre energised by problems of all shapes and sizes, and see them as an opportunity to make something better.You like to make things happen. When you need to multitask to meet deadlines, youre not afraid to roll up your sleeves to get stuff done!Above all, you are passionate about delivering an exceptional experience to our growing customer base.These requirements are a guide as to what were looking for, but if you dont have all of the skills listed above, thats okay! Please dont let that hold you back from applying if the role excites you.About our offerWere taking an office-centric approach to work (with lots of flexibility built-in) and the team is based in Oval, London.In addition to our positive, open working environment, you can expect the following benefits of working at Urban Jungle:A starting salary of between £28,000 - £29,000.Share options that can increase alongside performance and growth.25 days paid annual leave, plus public holidays.Rapid Progression. Well give you the opportunity to experience loads, and develop rapidly. Youll get tons of responsibility from day one, and all the feedback, coaching and support you need to fuel your career growth.Real Impact. Youll work on big, interesting problems that will challenge you, and do so in a way that has a positive impact on peoples lives, the planet and our community.A Clear Plan . Well give you the clarity on what we want to achieve, with the freedom and autonomy for you to decide how we get there.The Best People. Youll be surrounded by teammates who are exceptional at what they do, whilst being kind, honest people who champion our values.A dedicated development budget, access to a senior mentor, and training on whatever you need to do your job well.Well-being support. Were committed to supporting both physical and mental well-being through access to therapy, weekly onsite yoga, and subsidised sports clubs.Enhanced parental leave , and support for parents returning to work.All. The. Fun. We regularly organise awesome socials and have some vibrant team communities such as book club and foodies.About our commitmentUrban Jungle is an equal opportunity employer and fairness and respect are at the heart of who we are and how we work. We do not discriminate based on race, age, ethnicity, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity or disability. We know that in order to build a truly successful business, we need a team of diverse individuals who can offer a variety of skills, experiences and perspectives.TPBN1_UKTJ

Company Description Les 100 Ciels is a contemporary fashion brand that specializes in versatile, timeless clothing with luxurious cashmere at the core of every collection. The brand combines classic silhouettes with modern, seasonal styles to create a refined yet transitional range. Role Description The E-commerce & Customer Service Coordinator is responsible for delivering an exceptional online customer experience across every touchpoint. From managing customer enquiries and processing online orders to supporting website merchandising and product launches, this role ensures our digital experience reflects the quality and service expected. This is a varied role that combines customer service, website administration and operational support, making it ideal for someone who is highly organised, proactive and passionate about delivering outstanding customer experiences. Key Responsibilities Customer Service • Deliver exceptional customer service via email, phone and live chat., • Resolve customer queries quickly and professionally., • Manage returns, exchanges and refunds., • Liaise with stores and warehouse to resolve fulfilment issues., • Support VIP customers with styling, product advice and order enquiries., • Monitor customer feedback and identify opportunities to improve service., • Maintain customer records within Shopify and CRM. E-commerce Operations • Process and monitor online orders., • Ensure orders are fulfilled accurately and on time., • Work with the warehouse to resolve shipping or stock issues., • Monitor website stock availability and communicate any issues., • Support inventory accuracy across online channels. Website Management • Upload new products to the system., • Write and proof product descriptive information., • Work with the Graphic & Content teams to upload imagery and ensure consistency across the website., • Merchandise collections and category pages., • Support homepage updates and promotional banners., • Assist with product launches and seasonal updates., • Support with website QA to identify broken links, pricing errors or content issues. Trading Support • Monitor website performance and customer behaviour., • Produce weekly reports covering:, • Sales, • Conversion, • Average Order Value, • Traffic, • Best sellers, • Highlight opportunities to improve conversion and customer experience. Marketing Support • Coordinate promotional activity on the website., • Support email campaign execution., • Ensure products and landing pages are launch-ready., • Assist with gifting, influencer orders and campaign logistics where required. Experience • Experience in an e-commerce or customer service role., • Shopify experience preferred., • Excellent written communication skills., • Highly organised with strong attention to detail., • Comfortable working with Excel and reporting., • Able to manage multiple priorities in a fast-paced environment., • Strong problem-solving skills., • Proactive with a positive attitude., • Commercially aware.

Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description Let’s face it. Most people hate the software they use at work. Business software is clunky, expensive, hard to setup and frustrating to use. If the software that you use in your personal life is so easy and intuitive to use, why can’t business software be that way too? At Freshworks, we agree with you! We pride ourselves on building powerful, sophisticated software that’s fun and easy to use. We are constantly on the lookout for smart people who are passionate about creating great products, designing great experiences, building scalable platforms, and making customers happy. We are looking for a Lead Value Engineer to join our growing GTM team in North America/Europe/APAC. If you have great analytical skills and are maniacal about value selling, we want to talk to you. If you are a good speaker, good at building (mathematical) value models and can communicate effectively with a variety of audiences , we want to talk to you. If you believe that you can shine in a fast paced and high growth work environment, then we definitely want to talk to you. Hit us up and let's chat. Our Value Engineering team is expanding and actively seeking a Value Engineer to join our team. As a Value Engineer, you will collaborate with our sales account teams to create and develop business cases derived from a value-based methodology. You will assist in standardizing our value-based solution proposition and integrate this into our selling strategy. As a Lead Value Solution Engineer, your primary responsibilities will include • Conduct value discovery sessions with Freshworks prospects & customers. Capture customer objectives and ensure outcomes are documented to demonstrate quantifiable business value., • Effectively articulate the gap between where the client's current state is vs their desired state., • Create analytical models and custom executive presentations for key accounts., • Provide thought leadership and expertise on business value, • Collaborate with sales enablement to establish and provide enablement training on how GTM can leverage VE content and collateral, • Collect and measure key Freshworks and industry metrics to establish trends and benchmarking, • Work closely with other value engineers, account executives, and solution engineers to contribute to overall value assessment and findings., • Assist in the production and delivery of executive-level presentations in the field. Qualifications • 5+ years of hands-on professional experience in Value Engineering, Pre-sales Value Consulting, Solution Engineering, and/or management consulting., • Deep financial analysis and modelling of ROI and TCO concepts to justify business cases. Ability to demonstrate the practical use of ROI metrics., • Excellent soft skills and presentation skills are a must for this role. You will rely on these skills every single day!, • A mix of business and technical acumen with the ability to engage and add value in discussions involving both technology and business strategy, • Ability to influence executives and C-Suite with credibility, passion and charisma., • High energy, self-starter who can deal with ambiguity and is comfortable owning and executing initiatives, • Highly effective collaborator who can work across sales, onboarding, sales enablement, and marketing functions., • Familiarity with technology and/or enterprise software preferred. Familiarity with CRM, ITSM and Customer Service solutions is a plus., • Fluent in English Additional information These are some benefits you can expect from us in return: • Company funded Life & Long-Term Disability insurance, • Learning & Reading budget of up to £1.000 per year, • Fitness budget of up to £30 per month, • Free yoga classes twice a week, • Cycle to work Scheme, • Fully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast options, • Company Funded Employee Assistance Program (EAP) for both you and your family, • 25 days annual Paid-Time-Off (PTO), • Discounted Tax Support Services At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

CRM Marketing Automation Specialist Braze Location: Hybrid working, Central London offices, 10 days in every month. Salary: £40,000 - £50,000 plus pension, healthcare, life assurance, etc. Engagement: Fixed term, 9 months initially with potential to go permanent Youll join a specialist CRM Operations team responsible for building and delivering sophisticated, highly personalised customer campaigns through Braze. Working with one of the largest customer bases in Europe, youll help turn customer data and campaign plans into accurate, relevant communications across email and other CRM channels. The Role Youll be responsible for building customer audiences, configuring campaigns and supporting the delivery of both automated journeys and one-off communications. Your main focus will be broadcast messaging and newsletters, a busy area of the CRM programme that supports multiple products and customer groups. Youll work with teams across CRM planning, content marketing and wider business functions to coordinate activity, manage competing priorities and keep campaigns moving to schedule. The role sits on the more technical side of CRM delivery. You wont be expected to code, but youll need to be comfortable working within campaign platforms, handling detailed data requirements and carrying out thorough quality assurance checks. Key Responsibilities Build and manage CRM campaigns, automated journeys and customer audiences within Braze Use customer data to create accurate audience segments and personalised communications Deliver both automated, always-on campaigns and manual, one-off activity Support the creation of dynamic and personalised content across CRM channels Manage the delivery of broadcast campaigns and customer newsletters Coordinate campaign requirements across CRM, content and planning teams Review content and complete quality assurance checks before campaigns go live Manage campaign schedules, priorities and deadlines across a busy delivery calendar Support campaign optimisation through A/B testing and continuous improvement Identify and resolve campaign build or delivery issues Martech Stack Youll work with a modern CRM and marketing technology stack that includes: Braze Movable Ink Jacquard Taxi for Email Email HTML A basic understanding of HTML would be useful, particularly when reviewing or troubleshooting email campaigns, although this is not a development role. About the company This is a digital marketplace and one everybody knows. Theyre mission driven, highly commercial and have one of the best CRM practices youre likely to come across in any industry. Their offices are located in Central London, within easy reach of a number of tube stations, not far from Shoreditch and Liverpool Street. But their working set up is hybrid, typically 2 days in office a week. The option is there to do more if you like, and the office is very much a destination worth going to. Modern, plush, creative, inspiring. In a great part of town and youll find youll be surrounded by likeminded people who enjoy spending time with each other. Experience Needed - Must have a solid understanding of Braze, if youve had some exposure to working with Decisioning Studio, that would be amazing. But we recognise thats very new. - Good understanding of how to build customer journeys (canvases and campaigns) and apply an overlay of lifecycle marketing to these - You have experience of working with dynamic content and personalisation - Good knowledge of A/B testing and email journey enhancement/optimisation. With the ability to utilise the data from these to improve CRM strategies - A real desire and mindset of how can I make this better versus just churning out campaigns to meet deadlines and not afraid to tear things up and start again if thats what it takes to improve things. - Appetite for continued learning and development. Always open to picking up a new skill or technology (as you will learn Decisioning Studio in this role if you dont know it already) Want to Apply? Heres how: You can share your Linkedin profile or email me a CV it doesnt have to be up to date, we can work on that once you decide you want to take this forward. Or, for a chat and more information please contact me on: Colin Doree | Recruiter Blue Pelican 01892 507122 TPBN1_UKTJ

The Company Able Bridge Recruitment are delighted to be working with a prestigious accounting firm in the heart of the Scottish central belt in the recruitment of a payroll professional. Benefits include Income protection Life assurance (x4 of your annual salary) Outstanding pension scheme 4% employee up to 10% employed Holiday entitlement with the option to buy or sell Free parking Discretionary bonus scheme Private healthcare options This vacancy, the result of growth will report into the payroll manager and will be office based for at least 3 days per week. The team is collaborative and supportive with the hiring manager being focused on developing the team around her. The Responsibilities The purpose of this role is to manage a portfolio of clients and process their payroll requirements within agreed timeframes. You will be customer facing and working on a wide range of client portfolios to ensure UK statutory compliance is maintained as well as ensuring first in class customer service is delivered. On a day-to-day basis you can expect to be responsible for the following; Ensure accurate and timely payroll end-to-end production for various clients in accordance with statutory regulations within payroll deadlines and requirements Service multiple clients as part of a team effort to deliver excellent service to our clients Manage payroll deadlines and requirements of your own personal portfolio of payroll clients Ensure you have up to date knowledge of statutory and legislative regulations by attending in-house training courses Manage import/export of new employee and timesheet data onto the payroll platform, including: Starters Leavers Absences and work plans Variations and adjustments Salary changes Changes to benefits and allowances and different contract types Child Care Voucher schemes Pension deductions Process statutory payments Generate payroll reports, P45s etc., using our in-house systems and Microsoft Excel Distribute payslips to multiple platforms Submit reports to HMRC via RTI Manage client billing Ensure procedures and key control documents are kept up to date for auditing purposes Any other ad hoc duties as required The Requirements We are looking for a payroll professional who has a minimum of 2 years of experience working within an accountancy practice/providing bureaux payroll services. We are looking for candidates who are locally based or who are able to travel to our client who is based near Denny on a daily basis. We are also looking for candidates who have exceptional attention to detail and who are strong communicators in both written and verbal form. Our client does not hold a license to offer study support so will only consider applicants who are able to work unrestricted within the UK and who are based in the immediate vicinity. If you are interested in hearing more detail about this role or would like to have a confidential chat about a potential career move, please do not hesitate in contacting me. TPBN1_UKTJ

Technical Manager Wisbech, Cambridgeshire Up to £85,000 package (Salary + Car allowance) Overview - Technical Manager: Due to internal progression, a fantastic opportunity for an experienced Technical Manager has arisen. This is your chance to join a large food manufacturing site undergoing significant investment and transformation at the senior leadership level. You'll lead the site's technical function, driving food safety, compliance and continuous improvement while developing a high-performing team and influencing standards across the factory. Responsibilities for the Technical Manager: Lead and develop the Technical team. Manage the site's Quality Management System. Drive food safety, quality and compliance standards. Investigate customer complaints and implement corrective actions. Partner with operations to improve quality performance. Manage quality budgets and support improvement projects. Contribute to site-wide continuous improvement initiatives. Requirements for the Technical Manager: Degree qualified in a Food Science, Food Technology, Chemistry or related discipline. Technical leadership experience within food manufacturing. Strong knowledge of food safety, auditing and quality systems. Experience leading and developing teams. Continuous improvement mindset. Strong communication and stakeholder management skills. If you're interested in this opportunity and your CV is ready then hit the apply button and expect to hear from me soon. Alternatively, if your CV isn't ready or you just want a quick chat about the role then give me (Gianni) a call on our company number. By applying to this advertised job, you give consent for The Sterling Choice Ltd to hold your information. Our privacy policy can be found on our website. At your request, this can also be sent to you. TPBN1_UKTJ

Passive Fire Supervisor Mobile across Bristol and surrounding areas £40,000 - £45,000 + Company Van with Personal Use The Role Are you an experienced Passive Fire Engineer or Supervisor looking to take the next step in your career? We are currently recruiting for a Passive Fire Supervisor to join a growing Passive Fire Protection division. The business has seen significant demand from its existing client base, as well as new enquiries, and is looking for an experienced professional to oversee the delivery of passive fire protection works across Bristol and the surrounding areas. As Passive Fire Supervisor, you will be responsible for supervising and coordinating teams of engineers and subcontractors, ensuring works are completed safely, efficiently and to the required quality standards. You will also be expected to carry out inspections and quality checks, monitor progress, liaise with clients and ensure projects are delivered in accordance with current legislation and industry standards. The company aims to complete as much work in-house as possible but also works with specialist subcontractors for areas such as fire doors and other specialist passive fire works. Key Responsibilities Supervise and coordinate teams of Passive Fire Engineers and subcontractors. Oversee the day-to-day delivery of passive fire protection works across multiple sites. Allocate work and ensure engineers have the correct materials, equipment and information to complete their jobs. Inspect and quality-check completed works to ensure they meet the required standards. Monitor project progress and ensure works are completed within agreed timescales. Carry out site inspections and identify any remedial works required. Ensure all works comply with relevant legislation, industry standards and company procedures. Liaise with clients, contractors and internal teams throughout projects. Provide technical guidance and support to engineers and subcontractors. Complete job reports, photographs and relevant project documentation using company systems. Monitor subcontractor performance and ensure work is completed to the required standard. Assist with RAMS, toolbox talks and health & safety requirements. Identify any issues or delays and proactively work to resolve them. Support the management team with project planning and resource allocation. Maintain a high standard of workmanship and customer service at all times. Essential NVQ Level 2 in Passive Fire Protection. Minimum 3 years' experience within the passive fire sector. Experience with linear gap seals and fire stopping. Experience with structural encasement. Previous experience supervising or leading a team. Good understanding of passive fire protection standards and requirements. Full UK driving licence. Ability to work across Bristol and surrounding areas. Strong communication and organisational skills. Good attention to detail and a strong focus on quality. Ability to confidently liaise with clients, engineers and subcontractors. DBS clearance or willingness to obtain one. Desirable ASFP Level 1. SSSTS qualification. CSCS Card. Experience working with fire doors and other specialist passive fire protection systems. Experience using mobile apps or digital job management systems for recording works and quality control. If you feel this is the role for you or if you require some more information on the role of the company please APPLY NOW or get in touch with Rhymel Henderson for a confidential chat. INDLOW TPBN1_UKTJ

Junior Technical Manager Ready to take the next step in your technical career? Are you working in Technical, QA or Compliance within fresh produce or food manufacturing and looking for your next challenge? This is a fantastic opportunity to join a friendly and supportive business where you'll take ownership of your own product category, working with suppliers and customers to make sure products meet the highest standards of quality, safety and legality. If you're organised, enjoy building relationships and want to develop your technical career, we'd love to hear from you. What you'll be doing No two days are the same! You'll be involved in a variety of technical activities, including: Looking after the technical requirements for your product category. Working closely with suppliers to make sure products meet customer standards. Helping resolve quality issues and supporting improvements. Updating product specifications and technical systems. Monitoring customer complaints and helping identify ways to reduce them. Supporting product trials, benchmarking and customer sample requests. Completing technical reports and customer documentation. Making sure supplier paperwork and due diligence is up to date. Working alongside the commercial, packaging and technical teams on new products and packaging changes. Helping drive continuous improvement across the supply chain. What we're looking for You don't need to tick every box, but we're looking for someone who has: Experience in a Technical, QA, Quality or Compliance role within food manufacturing or fresh produce. A good understanding of food safety and quality standards. Great organisational skills and attention to detail. Confidence communicating with suppliers and colleagues. The ability to manage several tasks at once. A positive attitude and a willingness to learn and develop. Why apply? This is an excellent opportunity for someone looking to move into a Junior Technical Manager role with plenty of support and development. You'll gain exposure to customer-facing technical work, supplier management and product development, giving you the chance to build your experience and progress your career within a successful fresh produce business. If you're ready for the next step, we'd love to hear from you. Apply today or contact Luan Harrison at MorePeople for a confidential chat. TPBN1_UKTJ

Service Engineer Field-Based, Scotland Salary: c39270 Basic + Overtime MC Technical Recruitment is currently looking to recruit a Service Engineer on behalf of a leading, well-established timber processing and renewable energy group operating across Ireland and the UK. This is a field-based role covering client sites throughout Scotland. As a Service Engineer, you will work as part of a team delivering carbon neutral solutions to clients, travelling to sites throughout Scotland (with overnight stays as required) to carry out engineering and maintenance support that maximises the availability, efficiency and performance of industrial biomass steam boilers. As a Service Engineer, you will be responsible for: Undertaking and managing planned preventative and corrective maintenance Responding quickly and efficiently to breakdowns Carrying out routine servicing and inspection of mechanical plant, electrical equipment and instrumentation Diagnosing faults and troubleshooting issues across the client portfolio Hosting and inducting specialist sub-contractors, ensuring they conform to site requirements Ensuring service delivery meets client contract KPIs Using the company's computerised maintenance system (Pirana) to schedule and record all maintenance tasks Completing site visit reports and providing feedback to customer engineering teams Producing and reviewing risk assessments and method statements Other duties as required To be considered for this role you should have: An HND (or above), or a time-served apprenticeship in a mechanical/electrical engineering discipline, with a minimum of 2 years' relevant industrial experience (electrical bias preferred) Proven experience delivering field service and support Strong fault-finding and problem-solving skills Excellent written and verbal communication skills The ability to build constructive relationships with customers, installers and colleagues Good planning and organisational skills, with a proactive, hands-on approach Working knowledge of MS Office (Excel, Word and Outlook) Willingness to travel throughout Scotland, including overnight stays as required This is an exciting opportunity to join a well-established and growing business with a strong reputation and genuine long-term career opportunities. The offer: This is a permanent, full-time role working 40 hours per week, Monday to Friday, 8.00am to 5.00pm. The package on offer includes a competitive salary depending on experience, plus company benefits including pension and holidays. To apply: If you are interested in this role please apply via the link below or contact Jordan at MC Technical Recruitment on +44 7863 753045 / for a confidential chat. TPBN1_UKTJ

Great choice, outstanding value, market leading customer service. Thats Topps Tiles. But theres more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. Wed love you to help us make those plans happen. Topps Tiles is the UKs number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, were more than just a business - were a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do thats the Topps way. What were looking for As a Deputy Manager, youll be right at the heart of your stores success. Working closely with the Store Manager, youll help lead, motivate and inspire the team - championing standout service while driving strong commercial results across our trade business. This is your chance to make a real impact. Youll strengthen local trade relationships, build loyalty, and make sure our trade customers see Topps as their number one destination for everything tile-related. Youre a confident communicator, a natural motivator and a trusted partner to customers. Youve worked in retail, youve led teams, and you can show us where youve smashed sales and profit targets. What Youll Be Doing Supporting the Store Manager to lead and motivate the store team, ensuring consistent delivery of great service, strong sales behaviours and operational excellence. Taking ownership of the trade side of the business - growing relationships, driving repeat purchases and increasing local trade market share. Using the Topps Sales Framework to proactively build meaningful relationships with trade customers, uncovering their needs and confidently recommend the right products. Coaching and engaging the store team to help them spot opportunities, strengthen customer conversations and deliver both trade and retail sales and profit targets. Leading by example on the shop floor - influencing, inspiring, and closing sales with confidence. Ensuring the store maintains high operational standards and delivers an unrivalled customer experience every time. No Trade Experience? No Problem. If youre confident, energetic, customer-focused and up for learning, well provide full training in: Trade and retail product knowledge Consultative selling skills Leadership and team coaching Our Topps Sales Framework Whats In It for You? Competitive basic salary Sales commission and bonus No evening work Christmas Eve & Boxing Day off Ongoing training, leadership development and real progression opportunities Generous Staff Discount Access to our Benefits platform with a wide range of discounts from 100s of retailers. If you love talking to people, enjoy selling and feel motivated by results, youll thrive here. Click Apply today. The application should only take a few minutes if your CV is ready, and well be in touch ASAP to arrange your chat with the hiring manager Due to health and safety requirements and the nature of the work carried out in our stores, we are unable to consider applications from individuals under the age of 18.Think you know Topps Group? Think again. Theres plenty about Topps Group that might surprise you. Like the fact that you dont need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that were Britains largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.

DescriptionWe’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.Why you’ll love this role of AI Strategy & Innovation AssociateThis is not a “business as usual” role. It’s an opportunity to work at the forefront of how AI is transforming customer operations, delivery, and support.As an AI Strategy & Innovation Associate, you’ll explore new ways of working, designing and delivering proof of concepts (POCs) that rethink how we serve customers and support teams. You’ll challenge assumptions, rethink legacy processes, and experiment boldly with emerging technologies.You’ll collaborate with leaders and practitioners across the Customer Office, acting as a catalyst for change—using AI to simplify, accelerate, and reimagine how we operate.If you’re curious, experimental, and motivated by solving real-world problems with innovative solutions, this role offers the chance to make a meaningful impact early in your career.Key Responsibilities• Design and deliver AI-driven proof of concepts (POCs) to solve real customer and operational challenges • Explore how AI can improve customer experience, delivery efficiency, support resolution, and decision-making • Partner with teams to deeply understand challenges and reimagine solutions without legacy constraints • Rapidly prototype, test, and iterate ideas, learning quickly from outcomes • Contribute to shaping a pragmatic, outcome-driven AI strategy for the Customer Office • Translate complex problems into simple experiments and actionable recommendations • Communicate insights, learnings, and next steps clearly to both technical and non-technical stakeholders • Stay up to date with emerging AI tools, trends, and techniques, identifying opportunities for impact• Support the development of a culture of experimentation, innovation, and continuous improvementRequirements• This role is about mindset and potential rather than perfect experience.You are likely someone who: • Is naturally curious, experimental, and comfortable with ambiguity • Enjoys solving complex problems and turning ideas into practical outcomes • Challenges existing processes and thinks boldly about better ways of working • Can move quickly, prioritise effectively, and deliver at pace • Communicates clearly and confidently across different audiences • Is resilient and comfortable learning through experimentationYou may also have: • A degree (or equivalent experience) in a relevant field such as computer science, data, engineering, maths, business, or design (not essential) • A strong interest in AI, automation, or digital transformation • Experience building prototypes, automations, or experiments (academic, personal, or professional) • A customer-focused mindset, prioritising outcomes over technologyWe Want You to Bring Your Whole Self to WorkThere is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.Why You'll Love Working with UsAs a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:BenefitsTime Off & Work-Life Balance 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! Days of Difference – Up to 3 extra days off for volunteering.Financial Well-being & Security Pension Contributions – 5% employer match to support your future. Income Protection – Up to 75% salary cover for long-term illness. Life Assurance – 4x salary tax-free lump sum. Critical Illness Cover – 25,000 lump sum (extendable to dependents).Health & Perks Private Medical Insurance – Fast access to private healthcare. Health Cash Plan – Claim back physio, therapies & more. Dental Insurance – Cover for routine & emergency care. Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles. Affinity Groups – Join employee-led communities. Bounty Bonus – Refer a friend & get rewarded.At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.Job SummaryID: B7064442D1Department: CustomerType: full time

Company DescriptionMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.Job DescriptionAs a Solutions Architect, you will need expertise in CX platforms (e.g., Genesys, Google, Five9, TalkDesk, Amazon, NICE) across various applications such as inbound, outbound, WFM, and other integrated technologies within the CX space (CRM, speech analytics, omni-channel CX). The purpose of the role is to lead the design and architecture of cloud-based CCaaS ecosystems that transform customer experiences. To enable clients to achieve operational excellence and business value by integrating intelligent, scalable contact center solutions with their core technologies.Responsibilities:Serve as the subject matter expert on modern CCaaS and CX platforms, working with enterprise clients to understand their challenges and goals, and developing customized solution proposals that clearly articulate the benefits and technical approach.Analyze complex business requirements and design comprehensive technical architectures that integrate CCaaS solutions with CRM systems (e.g., Salesforce, Service Cloud), AI/analytics tools, WFM, and other customer experience technologies.Create detailed project estimates, including costs, timelines, and resource needs, for the implementation, migration, and optimization of cloud contact center solutions.Develop complete solution designs covering telephony architecture, omnichannel routing, digital integration, data flows, and security considerations to guide successful deployments.Support sales teams by answering deep technical questions, proposing innovative CX solutions to client challenges, and enhancing our technical proposals.Stay at the forefront of CX and CCaaS innovations, evaluating and incorporating new features from leading platforms and AI services to continuously improve our solution offerings.Perform other duties as may be required consistently with the purpose of this role.Qualifications10+ years of experience selling products and services within CX/Contact Center ecosystems.5+ years of professional services experience with Genesys Cloud and at least one of the following CCaaS products. (Amazon, Five9, Google, NICE, TalkDesk)Experience with cloud platforms such as GCP and/or AWS.2+ years of experience with AI tools and technologies (i.e. Voice/Chat BOT, Agent Assist, Automated QM, etc)Proven expertise across multiple CX applications (Inbound, Outbound, WFM) and integrated technologies (CRM, Speech Analytics, Omni-Channel CX).Excellent presentation and communication skills for engaging both internal teams and clients effectively.Highly organized with strong time management skills, a self-starter attitude, and the ability to thrive in fast-paced environments.Additional InformationWe offer:Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.Work From Anywhere Culture: make the most of the flexibility that comes with remote work.Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.SummaryType: Full-timeFunction: EngineeringExperience level: Mid-Senior LevelIndustry: Information Technology And Services

Get AI-powered advice on this job and more exclusive features. We're putting together a talented team to build the #1 training platform for Runners We help everyday runners become outstanding by providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon. To date we have built iOS, Android and Apple watch apps that help people achieve their goals by coaching them through the full journey and syncing to their favourite fitness devices. We're growing extremely fast and in November 2023 closed a new £5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. And in 2024, we were selected by Apple as one of three global finalists for the 2024 iPhone App of the Year reflecting the innovation and impact of what we've built. We want to grow as fast as we can into the future and are looking for individuals who will help us get there. For more about our background and growth check out our Careers Page! We're now looking ahead to the future and the people who want to help us build and scale Runna. Our aim is to reach millions of subscribers in the next 5 years and be the go-to training platform for any runner. Now is a magical time to join, we're still small, and everyone makes a foundational difference. Who We're Looking For We are looking for talented, creative and positive team players to join our highly-skilled Cross-Functional Engineering Team to help deliver new features for our iOS, Android and Apple watch applications and third-party integrations (Garmin, Strava, Coros, Fitbit Suuntu etc). You will work closely with our founders and CTO to help shape the future of Runna, who will support you all along this exciting journey. As a Software Engineer, your role will include: • Architect, build, test and deliver new features across the full stack, • Work with the Product team to identify the most suitable solution for the best customer experience, • Always be on hand to help other team members when they need help on technical matters, • Help us operate more efficiently, by building and maintaining our developer tooling and CI/CD pipeline, • We rotate the responsibility of releases across each team member, so you will get the opportunity to lead the process and deploy changes to productionRequirements What experience we're looking for If you don't quite meet all of the below skills, we'd still love to hear from you as we might be able to tweak the role slightly or offer you a position better suited for you. You can apply directly below or contact us if you're still unsure. Your key skills: • Strong TypeScript/JavaScript experience, • Able to work in a highly skilled engineering team in a fast-paced, iterative environment, • 2+ years experience in your main expertise area (Frontend, Backend etc), • Comfortable picking up new things and working on technologies outside your comfort zone, • Are skilled in delivering features end-to-end, from architecture design and building through to releasing, testing and supporting, • Enthusiasm for our ways of working which include:, • Iterative development, continuous deployment and test automation, • Knowledge sharing, pair programming, collaborative design & development, • Shared code ownership & cross-functional teamsBonus points if you:, • Are experienced in delivering features full-stack, • Are experienced in Python or SwiftUI, • Are experienced in deployment, releasing cycles or CI/CD, • Have experience with React Native, • Have experience with Serverless architectures, • Have experience with AWS, • Experience with Terraform or other IaC tooling (e.g. CDK, CloudFormation, etc.), • Have experience in open source contributions, including reporting bugs/issues in GitHub, testing new releases, or contributing to code, • Have a strong interest in the health/fitness technologiesOur tech stack Check out our tech radar here which we are constantly iterating, and below you can find a small reflection of our current tech stack: Frontend: • React Native (iOS and Android), • Typescript, • GraphQL (Apollo Client), • Fastlane, • SwiftUI (Apple Watch), • Maestro E2E testsBackend:, • Serverless (AWS), • Lambdas (NodeJS & Python), • AWS AppSync, • DynamoDB, S3, SQS, SNS, EventBridge, SageMaker, • Postman API testsAll the other good stuff:, • Sentry, • GitHub Actions, • Intercom, Mixpanel, • RevenueCat, • App Store Connect / Play Store, • FigmaSoftware Engineer Interview Process Our aim is to keep the interview process as straightforward and enjoyable as possible, and will consist of the following stages: • Kick off! (apply below), • Getting to Know You + Live Coding (45-minute video call, first 25 mins will be an introductory chat followed by two live coding exercises from https://leetcode.com/), • Take home technical task (max 1-2 hours to complete, or if you have something interesting you recently built and would like to showcase then that's perfectly OK), • 1.5-hour technical interview (the first half of the call will be used to discuss the take-home technical task from the previous stage and the second half will consist some general architecture/tech questions), • Meet the team (in-person chat with founder(s) and rest of the team)Once the process is finished, we promise to let you know our decision as soon as possible. Benefits We offer a salary of £42,500 - £80,000 (depending on experience), plus equity in the form of Runna stock options. • Based on years of direct, relevant experience. Software Engineer I £42.5k, Software Engineer II £47.5-60k, Software Engineer III £60-80kWe'll be growing our package of benefits over time. We currently offer:, • Flexible working (we typically work 2-3 days in our office in Vauxhall), • Salary reviews every 6 months or whenever we raise more investment, • 25 days of holiday plus bank holidays, • A workplace pension scheme where if you pay 5% we pay 3%, • A brand new Macbook, a running watch of your choice, and anything else you need to do your best work, • Private health insurance, • Enhanced family care policy (3 months fully paid leave when a new Runna joins the family, fertility support & other benefits), • An hour slot each week (during work time) to do a Runna workoutAt Runna we have a limited number of employment visas that we are able to sponsor and are limited by govt. guidelines so cannot guarantee a visa sponsorship to all applicants. Please do apply though as we will consider all applicants. #J-18808-Ljbffr

We’re on a mission to back the UK’s small businesses like no one elseSmall businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.The impact is real: Last year alone, the businesses on our platform generated 7.2bn for the UK economy Come and join a mission that matters![Read our Impact Report] | [See our Trustpilot]The role London (Hybrid) | 2 days in the office | Competitive Salary + BenefitsYou will be responsible for leading the engineering teams dedicated to Multi-Product Experiences - a group which consists of existing teams being brought together under a newly defined mission: to deliver a seamless lifetime customer experience. MPEX will achieve this through unifying and streamlining product-agnostic customer journeys and business processes, while ensuring seamless integration with product-specific customer journeys and core business processes.You will be accountable for setting the technology strategy for MPEX and achieving the outcomes for your group across technology & architecture, engineering excellence and talent & ways of working. In addition, you will be accountable for the successful execution of the prioritised product roadmap, progress towards target state architecture, and delivery against strategic business objectives, as well as:Be a team builder: supporting, managing, and mentoring Engineering Managers and Staff Engineers of varying experience levels. You'll create the group structure to scale and grow with the values of the company.Be a driver: executing strategic goals, driving company and product direction, prioritising resources, and realising incremental value. You’ll implement effective engineering processes, technology, and policies for sustained growth.Be an AI champion: proactively seeking opportunities and value through the use of AI across the SDLC and PDLC.Be a Funding Circle Rep: representing Funding Circle engineering and management at industry events, and helping to grow our brand within the community.Be a collaborator: forging deep bonds with your business counterparts, understanding their needs and sharing ownership of their outcomes.Be a teacher: collaborating and upskilling stakeholders and fellow engineering leaders.What we’re looking for We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day.A track record in engineering management and technical leadership and evidence of successfully leading engineering re-organisations.Experience delivering mission-critical, high-value products and services and effective partnering with Product counterparts.Strong expertise and knowledge of Agile methodologies, engineering metrics and making data-driven decisions, and building high-performing teams.Comfortable working in a fast-paced environment and the ability to successfully navigate and lead through change.We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.Why join us? We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!Our Circler Proposition focuses on five areas:Flexibility: We provide a benefit allowance you can tailor to your own life and family.Health: This includes private medical and dental, health assessments, and access to a digital GP.Wealth: We offer life assurance, share schemes, and financial coaching.Development: You get a dedicated annual learning allowance to help you level up.Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.Ready to join a mission that matters? We’d love to chat!LocationLondonAddress71 Queen Victoria Street, London, EC4V 4AYEmployment TypeFull timeLocation TypeHybridDepartmentProduct Engineering

Group OverviewThe TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.LiquidnetLiquidnet is a next-generation agency execution specialist. Powered by technology that helps drive institutional alpha, our trading and liquidity network intelligently and securely connects the world’s investors with the world’s investments.Established in 1999 on the belief that there was a better way to trade, Liquidnet' journey began with a vision to create a platform that goes beyond traditional transactional models.We wanted to build a community where traders could connect, collaborate, and execute trades with confidence. Over the years, we've grown from a vision into a thriving ecosystem that empowers the buy side in ways never before imagined.We are committed to making trading more efficient, intelligent, and accessible. Our purpose guides every decision we make, from the tools we develop to the relationships we nurture with our Members.Role OverviewLiquidnet Europe Limited is looking for a Senior Front Office Support Engineer to take a leading role within the Europe Front Office Support team. The team requires an experienced, technically strong engineer who can drive operational excellence, mentor junior team members, and take ownership of complex issues across our trading platform. You will leverage deep expertise in FIX, Linux, Windows Server, DevOps, databases, networking, and cloud technologies to ensure platform reliability and performance.This is a hands-on leadership role involving complex troubleshooting across cross-platform market-leading technologies, driving automation and tooling improvements, and acting as the primary escalation point for critical production issues. You will lead projects, drive new feature implementations, oversee client migrations, and champion Liquidnet's migration to cloud-based technologies. The role also includes oversight of member user administration, OMS integration support, and trade lifecycle issues for both the MTF platform and trading desk, with a focus on root-cause analysis and preventative improvements.The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), Linux, understanding of cloud-based technologies, Windows and Networking troubleshooting skills, along with a proven ability to lead and mentor.Role ResponsibilitiesAct as technical lead and primary escalation point for complex application support issues, driving root-cause analysis and resolution across the trading platformLead and mentor junior engineers, fostering technical growth and ensuring knowledge transfer within the teamDesign, implement, and maintain automation solutions to streamline workflows, reduce manual effort, and improve operational efficiency across key business processesOwn and drive projects including new feature implementations, client migrations, and cloud migration initiativesFulfil and oversee complex client customisation requests within algorithmic trading systems and MTF platformManage and optimise team processes including chat, queue, and mailbox workflows to ensure SLA adherencePerform advanced troubleshooting and analysis of order routing, trade flow, and post-trade issuesLead the 'follow the sun' support model coordination, working closely with global teams in APAC and USDrive incident management practices, trend identification, and post-mortem analysis. Collaborate with development teams to influence platform improvements based on support insightsOccasional weekend work will be required during major upgrades and out of hours testingExperience / CompetencesEssentialHands-on production support experience within a financial institution (buy-side, sell-side, venue/platform provider)Deep application support experience within a Unix / Linux environmentExpert working knowledge of the FIX protocol, including complex debugging of FIX sessions and message flowsStrong experience supporting and troubleshooting Windows Server environmentsAdvanced experience in troubleshooting network problems: firewalls, routing, DNS, load balancers, and connectivity issuesWorking knowledge of multiple buy-side or sell-side Order Management SystemsStrong understanding of international equity market mechanics, flows, and settlement processesProven ability to lead multiple projects simultaneously, delivering to deadlinesExpert-level experience with MSSQL, Oracle and Sybase database environments, including complex query-writing and performance tuningA natural leader who relishes the prospect of supporting an expanding business and driving continuous improvement in support functionsMotivated self-starter who takes ownership of responsibilities and can work autonomously, setting the standard for the teamAbility to confidently communicate at all stakeholder levels (technical, client, trader, executive team) and influence decision-makingPassionate about customer satisfaction and service excellenceExcellent organisational skills with the ability to prioritise under pressureDisciplined approach towards Service Level Agreement adherence and minimising Mean Time to Resolve (MTTR)Willing to embrace core business values demonstrated by day-to-day work ethicAnalytical and disciplined approach to problem-solving, with a focus on prevention over reactionMust be a team player who actively participates in projects, mentors others, and collaborates across departmentsMust be flexible in relation to working hoursPositive approach to the day-to-day, with the resilience to handle high-pressure production incidentsDesiredExperience with Site Reliability Engineering (SRE) practices, including monitoring, incident response, and post-mortem analysisProven experience applying AI or machine-learning models to optimise workflows, identify patterns, and drive intelligent automation solutionsHands-on experience with containerization technologies such as Docker and Kubernetes, including cluster management, deployment, scaling, and observabilityDeep practical knowledge of algorithmic trading workflows, including the behaviour, lifecycle, and risk controls of execution algos used across the EMEA marketsExperience designing and supporting message-based architectures (Solace, Kafka, or similar)Practical understanding of global Listed Derivatives markets and system workflowsProven experience managing cloud-based infrastructure and services (AWS, Azure, or GCP), including architecture design and cost optimisationStrong understanding of DevOps principles and practices, including CI/CD pipelines, infrastructure as code (IaC), and automated testingExperience with industry-standard monitoring tools (ITRS or similar) including configuration and alert designAdvanced automation experience using Python, PERL, or similar scripting languages, including building tooling for the wider teamUnderstanding of financial regulations and reporting requirements in EMEA and Asia cash equity marketsExperience mentoring and developing junior team membersJob Band & Level Professional / 5#LNET #LI-HybridNot The Perfect Fit?Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. LocationUK - 135 Bishopsgate - LondonSummaryLocation: LondonType: Full time

DescriptionEngine by Starling, was born out of Starling: the UK’s first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be ‘good with money’. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world.Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success.At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done.Hybrid WorkingEngine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. International travel will be necessary on an ad hoc basis, depending on the client and nature of the engagement.About the RoleThe role offers the opportunity to own, manage and lead a European sub-region, scaling Business Development with the support of a focused central team. As the Sales Lead in Europe, you will be responsible for cultivating relationships at an executive level, overseeing client and partner engagements - including Discovery exercises and seeing programmes through to completion. This position also encompasses the opportunity to become a Client Relationship Director for Engine’s clients within the region, acting as a trusted advisor, partner and executive sponsor, ensuring their needs are heard and fulfilled during both Implementation and Run phases.Our ambition is to build autonomous, highly-skilled teams, with a deep understanding of the local market, across the Nordics, Southern Europe and Central Eastern Europe. While you will drive deal execution within a defined European cluster, you will apply the central European value proposition and sales playbook consistently.What you'll get to doDriving and defining the end-to-end execution plan of Engine’s market entry in geographies with high potential for digital banking transformationDeveloping and managing senior relationships with banking and ecosystem stakeholders, across your allocated clusterProgress and close opportunities using Engine’s established go-to-market model, providing executive sponsorship and expertise during commercial and contracting negotiationsEnsuring consistency across Engine’s messaging, positioning and deal motion across geographiesCo-ordinating closely with central Proposition, Solution Architecture and Enablement teams, to develop solutions which resonate strongly with the local marketProviding structured, region-specific market feedbackScaling a local integrated team in alignment with business pipelineRequirementsYou possess 8+ years of senior enterprise or platform business development experience, across multiple marketsYou have a track record of closing complex deals, which engage multiple stakeholders across the businessYou have experience operating within centrally governed or matrixed organisationsBanking or regulated industry exposure is strongly preferred (ideally retail or business banking), with a deep understanding of the challenges relating to bank IT systems, change management and transformationYou have existing, trusted relationships with bank executives within the regionYou have experience in managing and scaling teams Your skillsYou possess fluent English language skills, and are fluent in at least one relevant regional European language (French, German, Spanish, Polish or other)Speaking a range of European languages is a strong plusYou are a collaborative and purpose-focused individual, who provides focus and foresight to a highly skilled teamYou are comfortable inheriting an existing playbook, while offering new approaches to enhance the broader European team’s ways of workingYou have a proven track record of strong stakeholder management across an array of cultures and valuesYou are disciplined, resilient, and approach your work in a structured, logical mannerInterview processInterviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:Interview and introduction to Engine’s VP - European Business Development (1 hour)A subsequent interview with Engine’s Chief Commercial Officer, with the potential to host the session in our London office (1 hour)An informal introduction to a portion of Engine’s European Business Development team (45 minutes)Final interview with Engine’s Chief Executive Officer (45 minutes)Benefits33 days holiday (including public holidays, which you can take when it works best for you)An extra day’s holiday for your birthdayAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off16 hours paid volunteering time a yearSalary sacrifice, company enhanced pension schemeLife insurance at 4x your salary & group income protectionPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and PelotonGenerous family-friendly policiesIncentives refer a friend schemePerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.Job SummaryID: F406FC2C3ADepartment: Engine by Starling, Business DevelopmentType: full time

Field Enterprise Account ManagerThis role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.Job Description:Field Enterprise Account ManagerHPE Networking (UK, Home‑Based)Why HPE Networking:HPE Networking empowers organisations to modernise, secure, and simplify their digital infrastructure. We deliver AI‑driven, cloud‑managed, and highly automated networking solutions spanning wired and wireless connectivity, SD‑WAN, SASE, security, and edge‑to‑cloud architectures.Backed by Hewlett Packard Enterprise’s global scale and innovation leadership, we help customers build the networks that power their business today—and prepare them for tomorrow. At HPE Networking, you’ll join a team focused on solving real‑world challenges through simplicity, intelligence, and customer‑first design.The Role:We’re looking for an experienced Field Enterprise Account Manager to drive growth for HPE Networking across a portfolio of named UK enterprise account within the Enterprise & Manufacturing market.You’ll own strategic account relationships, expand networking footprint, and drive adoption of our full portfolio, including:AI‑driven networking and automationWired and wireless LANSD‑WAN and edge connectivityZero Trust security, SASE, and policy enforcementCloud‑managed networkingEdge‑to‑cloud infrastructure solutionsThis role is ideal for a strategic, consultative seller who thrives on building long‑term customer partnerships and influencing technology transformation at scale.What You’ll Do:Grow and manage relationships with senior enterprise stakeholders, including IT leaders and C‑suite decision‑makers.Lead account strategy, planning, pipeline development, and forecasting.Position HPE Networking’s differentiated solutions across connectivity, security, automation, and hybrid architectures.Work closely with pre‑sales, technical specialists, channel partners, and HPE teams to deliver customer success.Deliver compelling presentations, proposals, and business cases.Maintain disciplined forecasting and CRM accuracy.What You’ll Bring:Proven success selling networking, cloud, security, or IT infrastructure solutions intomanufacturing or enterprise customers. Strong understanding of enterprise networking technologies (switching, wireless, automation, SD‑WAN, security, cloud networking).Ability to build and execute strategic account plans in complex customer environments.Excellent communication, relationship management, and negotiation skills.A consultative, customer‑focused approach with the ability to simplify technical value.Strong references demonstrating consistent performance in enterprise accounts.Why You’ll Love Working Here:Be part of a global networking business driving innovation and transformation.Sell solutions that genuinely differentiate through simplicity, security, and automation.Thrive in a culture built on trust, collaboration, and empowerment.Enjoy autonomy, career growth, and the support of HPE’s worldwide ecosystem.At HPE Networking, this isn’t just a sales role—it’s a chance to shape the future of enterprise connectivity.What We Can Offer You:Health & WellbeingWe strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.Personal & Professional DevelopmentWe also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.Unconditional InclusionWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.Let's Stay Connected:Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedkingdom#networking, #salesJob:SalesJob Level:MasterHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category,and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.Recruitment Fraud AlertWe have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.SummaryLocation: Winnersh, Berkshire, United Kingdom; London, London, United KingdomType: Full time

Head of Sales– B Corp Certified Soft Drinks Business – London – up to £75,000 My client is a different kind of soft drinks company. Not only are they an award-winning and purpose-led soft drinks business operating in a super competitive space but also, their products just taste amazing. Oh, they are B Corp certified as well. With sustainability, ethical sourcing and positive social impact at the heart of its mission, the company has built a strong reputation for combining high-quality RTDs with meaningful change and delicious taste! They are on the lookout for an experienced Head of Sales with 7+ years’ experience selling into all sales channels across London and the UK. Someone who knows how to open doors, win business and nurture that business. Someone with high energy and a hunter mentality. Someone who manages multiple relationships with purpose. This is an amazing opportunity to join a company with an already established presence who are now looking to expand and grow the business even further. If you are ambitious and driven to succeed, this is the role for you. • Competitive salary package, • Up to 10% annual bonus, • Opportunity to join a fast-growing, values-driven FMCG business, • High level of ownership and visibility within a commercially focused leadership role, • Opportunity to work with purpose-led products and make a tangible business impact, • London-based office location (2 days a week) with flexible travel opportunities, • Other travel requirements across the UK, • Manage and develop the day to day relationships with sales agencies, • Drive sales growth across retail, convenience and on-trade channels, ensuring focus on distribution, ROS and activation, • Collaborate with MD on pricing, trade terms and channel profitability, • Manage the big grocer accounts as well as E-commerce platforms, • Monitor sales performance and provide support when necessary, • Support and lead negotiations with national accounts and key customers, • Build and execute joint business plans to strengthen customer partnerships, • Partner closely with marketing teams to align customer strategies with brand plans, • Support trade marketing initiatives, activations and promotional campaigns, • Use understanding of industry to guide and develop strategies, • Experienced drinks FMCG sales leader with a passion for the industry, • Strong understanding of managing multiple sales channels, • Experience managing wholesaler relationships and key e-commerce platforms, • Proven experience managing distributors, agencies and third-party sales partners, • 7+ years’ experience across sales, account management or commercial roles, • Experience managing national account relationships and customer partnerships, • Strong financial and commercial acumen, including P&L ownership and budget management, • Entrepreneurial, proactive and commercially driven mindset, • Passion for working within purpose-led or challenger brands, • Flexibility for occasional UK travel If you are interested in having a chat about this role, please forward updated CV’s to Rupert at COREcruitment or call 0207 790 2666. #J-18808-Ljbffr

Head of Sales– B Corp Certified Soft Drinks Business – London – up to £75,000 My client is a different kind of soft drinks company. Not only are they an award-winning and purpose-led soft drinks business operating in a super competitive space but also, their products just taste amazing. Oh, they are B Corp certified as well. With sustainability, ethical sourcing and positive social impact at the heart of its mission, the company has built a strong reputation for combining high-quality RTDs with meaningful change and delicious taste! They are on the lookout for an experienced Head of Sales with 7+ years’ experience selling into all sales channels across London and the UK. Someone who knows how to open doors, win business and nurture that business. Someone with high energy and a hunter mentality. Someone who manages multiple relationships with purpose. This is an amazing opportunity to join a company with an already established presence who are now looking to expand and grow the business even further. If you are ambitious and driven to succeed, this is the role for you. • Competitive salary package, • Up to 10% annual bonus, • Opportunity to join a fast-growing, values-driven FMCG business, • High level of ownership and visibility within a commercially focused leadership role, • Opportunity to work with purpose-led products and make a tangible business impact, • London-based office location (2 days a week) with flexible travel opportunities, • Other travel requirements across the UK, • Manage and develop the day to day relationships with sales agencies, • Drive sales growth across retail, convenience and on-trade channels, ensuring focus on distribution, ROS and activation, • Collaborate with MD on pricing, trade terms and channel profitability, • Manage the big grocer accounts as well as E-commerce platforms, • Monitor sales performance and provide support when necessary, • Support and lead negotiations with national accounts and key customers, • Build and execute joint business plans to strengthen customer partnerships, • Partner closely with marketing teams to align customer strategies with brand plans, • Support trade marketing initiatives, activations and promotional campaigns, • Use understanding of industry to guide and develop strategies, • Experienced drinks FMCG sales leader with a passion for the industry, • Strong understanding of managing multiple sales channels, • Experience managing wholesaler relationships and key e-commerce platforms, • Proven experience managing distributors, agencies and third-party sales partners, • 7+ years’ experience across sales, account management or commercial roles, • Experience managing national account relationships and customer partnerships, • Strong financial and commercial acumen, including P&L ownership and budget management, • Entrepreneurial, proactive and commercially driven mindset, • Passion for working within purpose-led or challenger brands, • Flexibility for occasional UK travel If you are interested in having a chat about this role, please forward updated CV’s to Rupert at COREcruitment or call 0207 790 2666. #J-18808-Ljbffr

Temporary Customer Success Specialist - Immediate Start Location: Central London Daily rate: £115.38 per day + holiday accrual Job Type: Monday - Friday office based Hours: 8:45am- 5:30pm Duration: 3 Months (with possibility to extend) Looking for a role where you can genuinely make a difference to people's lives? This is more than customer service. You'll support people through important, often emotional decisions, providing clarity, reassurance, and expert guidance when they need it most. Joining a fast-growing, purpose-driven tech business, you'll own the full customer journey from first conversation to completion. You'll combine empathy with commercial awareness to help customers make confident decisions. What You'll Do • Support customers via phone, email, and chat, • Lead consultative, human conversations (no scripts), • Guide decisions with empathy and commercial awareness, • Own the end-to-end customer journey, • Deliver against targets for conversion and satisfaction, • Help improve the customer experience as you go What We're Looking For • A natural communicator who builds trust quickly, • Experience in sales, service, or advisory roles, • Target-driven with a customer-first mindset, • Calm, resilient, and organised under pressure, • Proactive, positive, and solutions-focused Why Join? • High-growth, mission-led company, • Real progression and development opportunities, • Supportive, collaborative team culture, • Make a genuine impact every single day Want to go beyond traditional customer service and make a real impact? Apply now Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy. JBRP1_UKTJ

Head of Sales– B Corp Certified Soft Drinks Business – London – up to £75,000 My client is a different kind of soft drinks company. Not only are they an award-winning and purpose-led soft drinks business operating in a super competitive space but also, their products just taste amazing. Oh, they are B Corp certified as well. With sustainability, ethical sourcing and positive social impact at the heart of its mission, the company has built a strong reputation for combining high-quality RTDs with meaningful change and delicious taste! They are on the lookout for an experienced Head of Sales with 7+ years’ experience selling into all sales channels across London and the UK. Someone who knows how to open doors, win business and nurture that business. Someone with high energy and a hunter mentality. Someone who manages multiple relationships with purpose. This is an amazing opportunity to join a company with an already established presence who are now looking to expand and grow the business even further. If you are ambitious and driven to succeed, this is the role for you. • Competitive salary package, • Up to 10% annual bonus, • Opportunity to join a fast-growing, values-driven FMCG business, • High level of ownership and visibility within a commercially focused leadership role, • Opportunity to work with purpose-led products and make a tangible business impact, • London-based office location (2 days a week) with flexible travel opportunities, • Other travel requirements across the UK, • Manage and develop the day to day relationships with sales agencies, • Drive sales growth across retail, convenience and on-trade channels, ensuring focus on distribution, ROS and activation, • Collaborate with MD on pricing, trade terms and channel profitability, • Manage the big grocer accounts as well as E-commerce platforms, • Monitor sales performance and provide support when necessary, • Support and lead negotiations with national accounts and key customers, • Build and execute joint business plans to strengthen customer partnerships, • Partner closely with marketing teams to align customer strategies with brand plans, • Support trade marketing initiatives, activations and promotional campaigns, • Use understanding of industry to guide and develop strategies, • Experienced drinks FMCG sales leader with a passion for the industry, • Strong understanding of managing multiple sales channels, • Experience managing wholesaler relationships and key e-commerce platforms, • Proven experience managing distributors, agencies and third-party sales partners, • 7+ years’ experience across sales, account management or commercial roles, • Experience managing national account relationships and customer partnerships, • Strong financial and commercial acumen, including P&L ownership and budget management, • Entrepreneurial, proactive and commercially driven mindset, • Passion for working within purpose-led or challenger brands, • Flexibility for occasional UK travel If you are interested in having a chat about this role, please forward updated CV’s to Rupert at COREcruitment or call 0207 790 2666. #J-18808-Ljbffr

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.eBay Live is a new way to sell on eBay, where sellers and buyers interact live on video. eBay sellers build buyer trust, expand their customer base, and grow repeat business through consistent and engaging live streams on eBay Live. eBay buyers can view, chat, ask questions, give feedback, vote, and buy online during eBay Live selling.We are looking for an experienced Category Manager who can join this exciting growing programme and play a pivotal role in driving scale and success. You will work closely with our sellers to help them succeed on this new platform, and be responsible for delivering GMV targets. You will be responsible for advocating for your sellers, for understanding our platform and how it needs to change, and helping us build a program that scales.What you will accomplish:Bring market expertise to deliver a daring eBay Live GMV targetDefine criteria for selecting sellers to onboard to eBay live, using pattern recognition, analytics, and forecasting to define who is most likely to succeedDevelop positive relationships with strategic sellers to build out programming and recruit new sellers to the platformShepherd sellers through the onboarding process, helping us identify issues and build processes, tools, and workarounds to address themUnderstand drivers of success on the eBay live platform and mentor your portfolio of sellers accordingly - across assortment, live host, production, selling formats, marketing, etc.Advocate for sellers with cross functional teams, come up with solutions to problems, seed new programs to help sellers be successful, lobby for them, and activate against themContribute to shaping the future structure of the UK Live category teamWork closely with the core Collectibles & Fashion categories and Marketing teams to drive successWhat you will bring: Experience and interest in live selling formats / innovative shopping formatsCategory management experience ideally in FashionDeep understanding of our platformStrong project management, organisation, and partner engagement skillsStrong verbal and written communication skillsExperience in matrix-led organisationsAbility to mentor junior members of the team by modelling strong management behavioursCustomer emotional intelligenceAbility and willingness to travel to support events including at weekendsAdditional DetailseBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.Job SummaryJob number: R0075770Profession: Marketing & Communications

Head of Sales– B Corp Certified Soft Drinks Business – London – up to £75,000 My client is a different kind of soft drinks company. Not only are they an award-winning and purpose-led soft drinks business operating in a super competitive space but also, their products just taste amazing. Oh, they are B Corp certified as well. With sustainability, ethical sourcing and positive social impact at the heart of its mission, the company has built a strong reputation for combining high-quality RTDs with meaningful change and delicious taste! They are on the lookout for an experienced Head of Sales with 7+ years’ experience selling into all sales channels across London and the UK. Someone who knows how to open doors, win business and nurture that business. Someone with high energy and a hunter mentality. Someone who manages multiple relationships with purpose. This is an amazing opportunity to join a company with an already established presence who are now looking to expand and grow the business even further. If you are ambitious and driven to succeed, this is the role for you. • Competitive salary package, • Up to 10% annual bonus, • Opportunity to join a fast-growing, values-driven FMCG business, • High level of ownership and visibility within a commercially focused leadership role, • Opportunity to work with purpose-led products and make a tangible business impact, • London-based office location (2 days a week) with flexible travel opportunities, • Other travel requirements across the UK, • Manage and develop the day to day relationships with sales agencies, • Drive sales growth across retail, convenience and on-trade channels, ensuring focus on distribution, ROS and activation, • Collaborate with MD on pricing, trade terms and channel profitability, • Manage the big grocer accounts as well as E-commerce platforms, • Monitor sales performance and provide support when necessary, • Support and lead negotiations with national accounts and key customers, • Build and execute joint business plans to strengthen customer partnerships, • Partner closely with marketing teams to align customer strategies with brand plans, • Support trade marketing initiatives, activations and promotional campaigns, • Use understanding of industry to guide and develop strategies, • Experienced drinks FMCG sales leader with a passion for the industry, • Strong understanding of managing multiple sales channels, • Experience managing wholesaler relationships and key e-commerce platforms, • Proven experience managing distributors, agencies and third-party sales partners, • 7+ years’ experience across sales, account management or commercial roles, • Experience managing national account relationships and customer partnerships, • Strong financial and commercial acumen, including P&L ownership and budget management, • Entrepreneurial, proactive and commercially driven mindset, • Passion for working within purpose-led or challenger brands, • Flexibility for occasional UK travel If you are interested in having a chat about this role, please forward updated CV’s to Rupert at COREcruitment or call 0207 790 2666. #J-18808-Ljbffr

Service Technician / Commissioning Engineer (CO2 Refrigeration) Salary up to €60,000 UK based MC Technical Recruitment is currently looking to recruit a Service Technician / Commissioning Engineer (CO2 Refrigeration) to be based in the United Kingdom. This role will involve the installation, commissioning, servicing, and maintenance of CO2 refrigeration systems at customer sites across the UK. Working as part of a specialist engineering team, you will ensure equipment is installed and commissioned to the highest standards while providing excellent technical support to customers. As a Service Technician/Commissioning Engineer, you will be responsible for: · Commissioning CO2 refrigeration systems at customer sites. · Carrying out planned preventative maintenance and reactive service work. · Diagnosing and resolving electrical, mechanical, and refrigeration faults. · Supporting installation and system start-up activities. · Ensuring all work is completed safely and in accordance with industry regulations. · Providing technical advice and support to customers and colleagues. · Completing service reports and maintaining accurate documentation. · Other duties as required To be considered for this role you should have: · Proven experience as a Service Technician, Commissioning Engineer, or Refrigeration Engineer. · Strong knowledge and practical experience of CO2 (R744) refrigeration systems. · Relevant refrigeration qualifications (such as City & Guilds, NVQ, F-Gas, or equivalent). · Excellent fault-finding and diagnostic skills. · A full UK driving licence and willingness to travel throughout the UK. · Strong communication and customer service skills. This is an exciting opportunity to join a leading business with huge growth potential. The offer: The package on offer for this role includes · a salary up to €60,000 depending on experience · Pension Scheme · Holidays · Other benefits To apply: If you are interested in this role please apply via the link below or contact Machaela at MC Technical Recruitment on 01489533030 / for a confidential chat TPBN1_UKTJ

Air Conditioning Engineer London and the Home County £50-55k including travel package Are you a Air Conditioning Engineer with a passion and experience of working on VRVs, this company are recruiting due to work load and a new contract. As a VRV Engineer, you will play a crucial role in the installation, maintenance, and repair of VRV (Variable Refrigerant Volume) and VRF (Variable Refrigerant Flow) air conditioning systems. You will work on a wide variety of commercial, industrial and residential projects, ensuring that systems are operating efficiently and effectively while providing high-quality service to our clients. Key Responsibilities: Install, maintain, and repair VRV/VRF HVAC systems. Conduct troubleshooting, diagnosis, and repairs for system malfunctions. Perform system testing and commissioning. Carry out regular inspections and preventative maintenance. Provide technical support and training to junior engineers and staff. Work closely with clients to ensure their HVAC needs are met. Complete reports and documentation for all work completed. Ensure that all work complies with safety and industry standards. Qualifications: Proven experience in the installation, maintenance, and repair of VRV/VRF systems. Strong understanding of HVAC principles and electrical systems. Relevant qualifications (e.g., City & Guilds, F-Gas, or equivalent). Excellent problem-solving and troubleshooting skills. Ability to work independently and as part of a team. Good communication skills and customer service experience. Full UK driving license (or applicable local license). Desirable Skills: Experience with a variety of VRV/VRF manufacturers (e.g., Daikin, Mitsubishi Electric, etc.). Knowledge of refrigerant handling and related regulations. Ability to read technical drawings and schematics. Benefits: Competitive salary with performance-related bonuses. Company vehicle and fuel card. Ongoing training and professional development. Pension scheme. Health and wellness benefits. Opportunities for career progression within the company. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Gary Cornes for a confidential chat INDHIGH TPBN1_UKTJ