Trabajos customer chat en Reino Unido

Your Company:NET Recruit is proud to be partnering with a highly successful and growing engineering organisation in their search for a Data Centre Sales Engineer. This is an exciting opportunity to join a forward-thinking business specialising in HVAC, Process Cooling, and temperature control solutions, with a particular focus on supporting customers operating within the rapidly expanding Data Centre sector. With a strong reputation for technical expertise, customer service, and innovative engineering solutions, the business is continuing to grow its customer base and is looking for a commercially driven Sales Engineer who can combine technical understanding with strong relationship-building and business development skills.Your Role and ResponsibilitiesWhile in this position, your duties may include but are not limited to:\n\n • Identifying and targeting new customers requiring HVAC, Process Cooling, and temperature control solutions.\n, • Developing and implementing effective sales strategies to generate new leads and convert opportunities into sales.\n, • Building and maintaining a strong sales pipeline, ensuring all opportunities and customer information are accurately recorded within the CRM system.\n, • Conducting market research to identify emerging trends, competitor activity, and new business opportunities, particularly within the Data Centre sector.\n, • Developing strong relationships with both new and existing customers and acting as a trusted technical point of contact.\n, • Understanding customer requirements and recommending appropriate equipment and technical solutions based on their specific needs.\n, • Providing technical guidance on process chillers, temperature control units, associated equipment, and installation requirements.\n, • Conducting customer site visits and assessments to understand technical requirements and develop appropriate solutions.\n, • Working closely with engineering and project management teams to develop and deliver customised solutions.\n, • Preparing and presenting proposals, quotations, and technical solutions to customers.\n, • Following up with customers throughout the sales process and providing appropriate after-sales support.\n, • Supporting customers with technical queries, troubleshooting, maintenance advice, and coordination with internal technical teams.\n, • Preparing regular sales forecasts, pipeline reports, and performance updates for management.\n, • Analysing customer feedback, market developments, and competitor activity to identify opportunities for further growth.\n, • Working collaboratively with marketing teams to support promotional activity and generate new commercial opportunities.\n, • Working towards agreed sales and performance targets while contributing to the wider growth strategy of the business.\nWhat You Will Need to Apply:To be considered for this opportunity, you will ideally have previous experience in a Sales Engineer, Technical Sales, Business Development, Account Management, or similar customer-facing commercial role, preferably gained within the HVAC, refrigeration, process cooling, engineering, or a related technical industry. An engineering qualification or relevant practical engineering experience would be advantageous, together with the ability to understand technical products and translate customer requirements into appropriate solutions. Experience with process chillers, temperature control systems, HVAC equipment, refrigeration, or similar technologies would be particularly beneficial. You will need to demonstrate strong communication and relationship-building skills, with the confidence to engage with customers at different levels and develop long-term commercial partnerships. You should be comfortable conducting customer meetings and site visits and explaining technical solutions clearly to both technical and non-technical stakeholders. A proven track record of generating new business, developing sales pipelines, and achieving or exceeding sales targets is essential. You will be commercially driven and proactive, with strong negotiation and problem-solving skills and the ability to identify opportunities and take them through to completion. You should also be confident using CRM systems and Microsoft Office, with strong organisational skills and the ability to manage multiple opportunities and priorities effectively. A valid UK driving licence and the right to work in the UK are essential for the role, as regular customer travel will be required.What You Will Get in Return:In return for your skills and experience, you will receive a competitive salary and comprehensive benefits package, including a company car or car allowance, pension, healthcare, life insurance, bonus scheme, and access to wellbeing initiatives. You will join a fast-paced and forward-thinking organisation where no two days will be the same. The role offers the opportunity to work closely with customers, engineers, and project teams while developing your technical and commercial expertise within a growing and increasingly important area of the engineering sector. The company provides a structured induction programme alongside continued training and development, ensuring you have the support and resources required to succeed in the role. If you are an ambitious Sales Engineer looking for a role that combines technical expertise, business development, customer relationships, and strong earning potential, this could be an excellent opportunity for your next career move. To express interest in this role and have a confidential chat, please reach out to:Christina Smith - Senior Talent Acquisition SpecialistM: E:

Job Title: Commercial Associate Graduate Scheme \n Today, our client partners with thousands of companies across the UK and Europe. With yearly growth of 40%, they're a thoroughly exciting proposition for any candidate looking to start their career. \n Uniquely positioned within their market verticals, they're immediately recognisable the world over, a truly gigantic brand! \n They're now looking for a brand new team of Graduates as they look to expand their presence in the UK! \n Commercial Associate Graduate Scheme Package: \n\n • A competitive basic salary of £30k, with OTE taking your total package up to £40k in year one\n, • 2 weeks of dedicated, soft skills training and digital learning\n, • An inclusive, dynamic environment with regular socials\n, • Excellent personal and professional development with a rapidly growing, fast-paced business - becoming a senior member of the team, leader or moving into a senior role with more technical responsibility are all potential avenues of progression\n, • Fantastic L&D options and courses made available by the business\n\n Commercial Associate Graduate Scheme Role: \n\n • Obtain a thorough knowledge of the business's offering to engage with prospects confidently\n, • Get in touch with inbound prospects and look to build business relationships with potential clients\n, • Manage your own territory with autonomy and integrity, visiting client and prospect sites regularly\n, • Negotiate, close and sign contracts with key decision makers and influencers\n, • Act as the interface and a central point of contact between Customer, Sales, Delivery, Legal and Product departments\n, • Liaise closely with existing customers on any contractual changes\n, • Incentive company holidays rewarding team success\n\n Commercial Associate Graduate Scheme Requirements: \n\n • Educated to degree level\n, • Possess exceptional communication, listening and interpersonal skills\n, • Self-motivated, with a strong desire to succeed\n, • Comfortable in a target driven environment, with strong commercial acumen\n, • Work well independently and the team environment, composed under pressure with the ability to think logically\n, • Proven ability to learn new things and adaptable\n\n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalised "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n \n Candidates must be eligible to live and work in the UK \n Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. \n If you require this job specification or to apply in an alternate format, please visit the Pareto website.

Company Description TrustedPsychics is a dedicated provider of psychic and spiritual guidance services to clients seeking clarity, reassurance, and personal insight. The company connects clients with experienced psychic readers and chat advisers who offer confidential, empathetic, and non-judgmental support. TrustedPsychics emphasises ethical practice, clear communication, and respect for all individuals regardless of background or beliefs. Team members work within a structured, professional environment that balances intuitive abilities with reliable customer service. The organisation prioritises continuous improvement, training, and collaboration to ensure high-quality experiences for both clients and staff. \n Role Description This is a flexible hour, work-from-home position for Psychic & Chat Remote Workers who will provide live psychic readings and support to clients. Responsibilities include conducting one-to-one psychic or intuitive readings by phone, responding promptly to inbound phone calls, and maintaining a calm, compassionate presence during all interactions. Team members will interpret spiritual, intuitive, or psychic impressions and offer guidance while avoiding medical, legal, or financial advice. The role includes following established protocols, adhering to ethical standards, managing time effectively during busy periods, and collaborating with our support team to enhance service quality. Workers will also participate in ongoing training, feedback sessions, and performance reviews to continually develop their skills and client service approach. \n Qualifications \n\n • Demonstrated psychic, intuitive, spiritual, or tarot/astrology reading ability, with the confidence to provide clear, compassionate guidance in real time.\n, • Strong verbal communication skills, including the ability to express sensitive topics clearly, respectfully, and without judgment.\n, • Customer service experience in a supportive or advisory role, with proven skills in active listening, empathy, and de-escalation.\n, • Ability to maintain professional boundaries, confidentiality, and ethical standards while working with vulnerable or distressed clients.\n, • Reliable attendance, time management, and the ability to work flexible hours, including evenings or weekends if required.\n, • Openness to feedback, ongoing training, and skill development in both psychic practice and client communication.\n, • Previous experience in psychic readings, spiritual counselling, coaching, or related fields is an advantage but not essential.\n

💰£70,000 – £85,000 (dependent on experience) \n 📍 London - 3 days in office per week \n 🏦 Fintech | Pensions \n \n Actus Search are supporting a leading Investment Platform organisation who are seeking a Product Manager to join their team in London with a focus on owning, shaping and prioritising the SIIP product. \n \n This is an opportunity for someone who enjoys genuine ownership. Looking for a proactive Product Manager who brings ideas, energy and conviction, can make decisions with imperfect information and knows how to bring stakeholders with them. \n \n What you’ll be doing: \n • Own and drive the Pension product roadmap from concept through to delivery. \n • Work closely with senior leadership to shape the Pension product strategy. \n • Lead product discovery, ideation and concept refinement alongside dedicated Engineering and Design partners. \n • Define clear product requirements and make well-reasoned decisions that balance customer, commercial and technical priorities. \n • Use AI tools throughout the product development lifecycle to support research, prototyping, specification and iteration. \n • Manage relationships with third-party providers, including SIPP providers and platform integration partners. \n \n Key Experience: \n • Product Management experience, - experience within fintech, investments, wealth management or pensions. \n • A proactive, ownership-driven mindset with the confidence to make decisions and drive products forward. \n • Strong product management fundamentals, including customer discovery, roadmap ownership, requirements definition, prioritisation, UX decision-making and delivery. \n • A data-driven approach with experience defining meaningful product metrics and using insights to inform decisions. \n • Strong commercial awareness and the ability to consider revenue, cost and business model implications when making product decisions. \n • Experience using AI tools as part of your day-to-day product development process. \n • Strong stakeholder management skills with the ability to influence and communicate effectively at senior and executive level. \n \n If this opportunity sounds of interest, please apply to arrange a confidential chat. \n \n 📧 nathan.maguire@actussearch.co.uk

Customer Operations Manager (Heat Networks) | 12-month Contract | London (Hybrid) | Inside IR35 | ASAP Start \n We’re hiring an experienced Customer Operations Manager to lead the day-to-day delivery of customer operations across multiple heat network sites—ensuring customers receive a reliable, compliant, high-quality service across metering, billing, payments, onboarding/offboarding, complaints and service interruptions. \n What you’ll be doing \n\n • Own customer ops delivery: utility billing, payment collection/credit control, customer contact, enquiries and account management\n, • Manage and performance-monitor external service partners / contact centre providers against SLAs\n, • Ensure customer platforms run smoothly: online accounts, app, payment providers, billing platform and data flows\n, • Lead new site/customer onboarding, partnering with regional teams and service partners\n, • Support escalations: complex complaints, service interruptions and Ombudsman cases\n, • Drive process improvement: SOPs, guidance, training and operational standards\n, • Track and report on customer metrics, aged debt, complaints and compliance (weekly/monthly insight)\n, • Support regulatory and audit requirements (e.g. data protection, Heat Trust, Ofgem)\n\n Essential experience \n\n • Demonstrable experience in utility billing, credit control and customer service (non-negotiable)\n, • 5+ years in customer operations/service delivery within a regulated or consumer-facing environment (utilities/energy ideal)\n, • Strong knowledge of billing, metering, CRM/service desk and customer account systems\n, • Proven track record managing service providers and holding them to SLAs\n, • Confident with Excel/data analysis and producing operational reporting\n, • Strong background in complaints handling, escalations and service recovery\n\n Contract details \n\n • 12 months, Inside IR35\n, • London (hybrid)\n, • ASAP start\n\n Interested or know someone suitable? Message me directly for full details and a quick confidential chat. \n \n

Head of Support | HubSpot Service Hub & Outsourced Support (BPO) | Global Events Payments Platform Building Support From Scratch \n \n\n • Salary: £60,000 - £65,000\n, • Location: Hybrid, West London\n\n \n Support here runs young. It's outsourced, it covers seven days a week from 10am to midnight, and right now nobody owns it end to end. That's the gap you're stepping into. \n \n The company is an events technology platform. It handles point-of-sale and payments for festivals, venues and live events, and it's trusted by organisers across multiple countries. Peak season means real volume, real pressure and cashless transactions that simply cannot go down mid-event. Y ou'll report to the VP of Operations and build the support function from the ground up: the SLAs, the training, the knowledge base, the escalation paths and the tooling behind all of it. \n \n Day to day, you'll own service performance across phone, email, chat and WhatsApp, including a 60-second first response target and priority-based SLAs for High, Medium and Low issues. You'll manage the outsourced partner as an extension of your own team: setting goals, running QA, holding them to the supplier agreement, and forecasting rotas for cost-efficient cover across the full 7-day window, including weekend on-call for urgent escalations. You'll configure HubSpot Service Hub yourself (SLA rules, routing, CSAT, dashboards, workflows), design the escalation matrix from first line through to Product and Finance, and work closely with other teams so tickets land with the right specialists fast. \n \n Non-Negotiables \n\n • Experience managing customer service or CX teams in a fast-paced environment\n, • Experience managing or working closely with an outsourced / offshore support partner (BPO) at scale\n, • Confident working with CSAT, first-time resolution and SLA metrics to drive decisions\n, • Hands-on experience across multiple support channels: phone, email and live chat\n, • A strong people manager who coaches and develops a team\n, • Comfortable managing incidents and escalations under live pressure\n\n \n What You'll Work With \n\n • HubSpot Service Hub (SLA rules, routing, dashboards, workflows)\n, • A multi-channel support desk: phone, email, chat and WhatsApp\n, • A 7-day, 10am-midnight operation with rotating on-call cover\n, • An outsourced support partner you'll manage directly\n, • A first line to Head of Support to Customer Success / Finance / Product escalation matrix\n\n \n Nice to Haves \n\n • Background in POS, payments or SaaS\n, • Experience in hospitality or events technology\n, • Comfort with festival peak seasons and the demands they bring\n\n \n Why Join / Projects \n This isn't inheriting someone else's playbook. The support function doesn't exist yet in its final form, so the SLAs, the knowledge base, the QA process with the outsourced partner and the HubSpot build are all yours to shape. You'll sit close to Product too: recurring issues you flag here feed straight into what gets fixed next, and you'll lead the support response whenever an incident hits during a live event. If you want to build something from scratch rather than maintain what's already there, this is that role. \n \n Head of Support | HubSpot Service Hub & Outsourced Support (BPO) | Global Events Payments Platform Building Support From Scratch

Start Date August \n \n We are looking for German speaking Client Support candidates with excellent interpersonal skills for the Tech/Customer Support position. The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. The Customer Service Representative role will consist in attracting potential customers by answering product and service questions; suggesting information about other products and services. \n \n Job functions: \n -Speaking to clients to quickly get to the root of their problem. \n -Providing timely and accurate customer feedback. \n -Helping customers via calls, emails, community posts and live chat. \n -Use a positive personality and experience, not a script \n -Assisting customers with their technical and software related problems \n -Configuring and installing software over the phone at restaurant locations \n -Provide outstanding service \n -Know limitations and when to should ask for advice \n -Own the resolution to the problem; don't leave the customer hanging \n -Accurately and efficiently log all contacts in our CRM (Salesforce) \n -Train restaurant staff, encouraging greater use of the system, as well capturing and reporting customer feedback \n \n \n About You: \n • Fluent to a native level in: German \n • Fluent level of English \n • Open to work on weekends if need be \n -Interpersonal skills, and passion for providing excellent customer service \n -Strong communication skills: active listening, writing/typing, informal communication \n -Restaurant/ Hospitality experience is an added bonus. \n -At least one years experience providing customer support would be ideal - preferably in a software support environment \n -Knowledge of current Microsoft Windows operating systems \n -Knowledge of iOS and Apple Hardware \n -Experience with the use of support desk tools like Salesforce, Communities, live chat would be great

QA Lead - Customer Quality & Outcomes \n London | Hybrid Working \n\n • Base salary: £30,000\n, • Performance bonus: 10%\n, • Saturday pay: Once a month - Time and a HALF \n, • Bank holiday pay 5 during the year - DOUBLE TIME \n, • Total package: £36,000\n\n \n Drive quality. Influence customer outcomes. Raise the bar. \n We're looking for an experienced QA Lead to take ownership of quality assurance, customer feedback, complaints oversight and continuous improvement within a fast-growing, customer-focused financial services business. \n \n This is more than a traditional QA role. \n You'll be the voice of quality across the customer operation, ensuring every interaction, process and customer journey delivers fair outcomes while meeting regulatory expectations. Working closely with Customer Care, Compliance and Operational leaders, you'll turn customer insights into meaningful improvements that enhance both performance and customer experience. \n If you're passionate about coaching teams, driving quality standards and using customer feedback to influence change, we'd love to hear from you. \n \n What you'll be doing \n As QA Lead, you'll take ownership of the quality framework across the customer operation, ensuring exceptional customer experiences across phone, email and live chat channels. \n \n Key responsibilities include: \n\n • Leading and developing the Quality Assurance and Customer Feedback function.\n, • Designing, implementing and continuously improving QA frameworks, scorecards and quality standards.\n, • Conducting and overseeing quality reviews across customer interactions.\n, • Managing complaint investigations and ensuring fair, timely and customer-focused resolutions.\n, • Monitoring customer outcomes and identifying trends, risks and improvement opportunities.\n, • Producing quality, complaints and performance reporting for leadership teams.\n, • Working closely with Compliance to ensure FCA requirements and Treating Customers Fairly principles are embedded throughout the customer journey.\n, • Supporting Financial Ombudsman Service (FOS) case preparation and responses.\n, • Driving root cause analysis and implementing corrective actions to improve customer experience.\n, • Coaching and developing operational teams through structured feedback and quality insights.\n, • Acting as a key stakeholder across Customer Care, Operations and Compliance functions.\n\n \n What we're looking for \n We're interested in someone who combines strong quality assurance expertise with a genuine passion for customer experience and operational excellence. \n \n You'll bring: \n\n • Previous experience leading or managing a Quality Assurance function with a contact centre environment.\n, • Strong experience within an FCA-regulated environment.\n, • Proven complaints handling and customer outcomes experience.\n, • Deep understanding of quality monitoring, auditing and calibration processes.\n, • Strong knowledge of Consumer Duty, Treating Customers Fairly and regulatory requirements.\n, • Experience producing meaningful MI, reporting and performance insights.\n, • Excellent coaching, stakeholder management and communication skills.\n, • Analytical thinking and the ability to identify trends, risks and improvement opportunities.\n, • A proactive approach with the confidence to challenge, influence and drive change.\n\n \n This is an opportunity to shape and influence quality standards within a business that's investing heavily in customer experience, technology and operational excellence. \n \n You'll benefit from: \n\n • Hybrid and flexible working.\n, • Exposure to senior stakeholders and business-wide initiatives.\n, • The opportunity to build and improve quality frameworks.\n, • A collaborative and supportive culture.\n, • Ongoing development and career progression opportunities.\n, • Competitive salary and comprehensive benefits package.\n\n \n Ready to make a real impact? \n If you're passionate about customer outcomes, quality excellence and continuous improvement, we'd love to hear from you. \n Apply today and help define what outstanding customer experience looks like. \n This version is deliberately more senior, aspirational and marketable than the original job advert, making it attractive to experienced QA professionals rather than candidates who see it as primarily a complaints-handling role. \n

Recruitment Consultant - Leading Hospitality Recruiter - London - Negotiable Salary + Commission \n \n Come and work with us at COREcruitment! \n \n COREcruitment is a leading hospitality recruitment business with offices based globally. We specialize in all areas including HR, IT, Tech, Marketing, Hospitality and FMCG - not to mention many more. The business has been around for over 20 years and you will get the chance to develop business ,grow your sector and build a contact book like no other. \n \n We are looking for a Recruitment Consultant to join us here at COREcruitment. This role will primarily focus on driving new business and building client relations across key hospitality sectors. The Talent scout will be instrumental in driving growth of the desk, managing relationships with key clients and generally having a great time. \n \n This role is perfect for someone driven, ambitious and experienced working in Recruitment. \n \n What we can offer you: \n\n • Competitive salary\n, • Attractive commission structure, along with additional bonus'\n, • Regular team building and occasional team holidays\n, • Hybrid working (2 office days per week, chance to work from other offices)\n, • Holiday entitlement increasing YoY\n, • Career development\n, • 2 weeks working fully remotely from anywhere in the world\n\n \n The Ideal Candidate: \n\n • Ambitious and career driven - you have a personable approach to sales and a "go getter" attitude.\n, • Previous experience in a sales or business development role\n, • Personable and friendly\n, • Self-starter – able to manage your own time\n, • The ability to actively develop new business leads and negotiate contracts\n, • Networking capabilities to build and maintain industry relationships\n, • Passionate about customer service and hospitality\n\n \n If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / mark@corecruitment.com \n \n COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram \n

Recruitment Consultant – The City, London. EC1R (In Office). \n \n\n • Do you want a life changing opportunity?\n\n \n\n • Do you want the opportunity of making life changing money and a salary that puts you in the top 5% of the UK, with uncapped commission?\n\n \n\n • Are you determined to be a high achiever but missing the link of how to get there. Are you frustrated that you see yourself as naturally curious, elite in a performing attitude but just need someone to give you a chance?\n\n \n\n • Would you like to be trained and mentored by the UK's leading and proven?\n\n \n\n • Would you like to work in an industry that is recession proof and based nationally around the UK?\n\n \n\n • We have a high performing environment - we work just Monday to Friday - we offer full training if you have no experience - we offer full mentorship and coaching if you have already had training but want to get to the next level.\n\n \n\n • Would you like to work in an environment that is commercially driven, kind leaders who do deeply care about your personal performance and your success?\n\n \n\n • We are proven in being an award-winning company - REC Best Newcomer Award in 2024. We have been shortlisted for 16 Recruitment Awards this year so far!\n\n \n Why you’ll love this job: \n \n\n • Tried and Tested Training Academy\n, • Work from Home at Senior Level\n, • Uncapped commission\n, • Our Achievers Scheme – fantastic company afternoons out recognising exceptional results\n, • Christmas and Summer parties\n, • Birthday off or taken out for Lunch to a Michelin Star Restaurant\n, • Company holidays (our first company holiday took place in BARCELONA this year!)\n, • Wheel of fortune spins and weekly incentives (early finishes and dress down Fridays).\n\n \n About Stonehouse: \n \n Here at Stonehouse Recruitment Group, we provide high calibre contract, interim & permanent staff to Public, Private and Third Sector Organisations. With a customer focused attitude, we work with staff at all levels, graduate to director, in a variety of organisations throughout the UK. \n \n Stonehouse Recruitment Group is a boutique, driven and hands on market leading Recruitment Agency founded in 2021. With over 50 years’ experience within the recruitment industry, we understand the importance of putting people first. With our exceptional personal development and training program in place, Stonehouse Recruitment Group fosters an environment where people really matter. \n \n Would you really value being mentored by a £1millon biller and the quickest ever Temporary Recruitment Consultant to gain the title of Principal in within his recruitment background. Our Founder & Director, Sohan Modi, has a decade’s worth of experience and success in the recruitment industry. Sohan provides 1 to 1 training and mentoring alongside our Non-Executive Director Liz Flavell, who alongside her 20 years of experience in the Recruitment industry, provides performance coaching for high billing individuals and teams, from trainees through to billing managers, directors and high fee earners (£500k+) across the UK. \n \n We’d love to hear from you if you have: \n \n\n • Confident communicational skills, both in-person and via telephone and email.\n, • Hard-working, money hungry and passionate about helping others, we take great pride in helping both our clients and our candidates, find their perfect match.\n, • Competitive and brave; your clients will need you to be first to the best talent within our sectors (Town Planning, Building Control, Legal Services, Financial Services, Housing & Environmental Health).\n\n \n Apply directly here, or alternatively, feel free to message anyone of our consultants or employees, who would love to tell you more about working for Stonehouse Recruitment Group! Their details are listed on our company website. Everyone is welcome to give us a call, send us a message and we would be delighted to have an initial chat. \n \n To contact us: \n Head of Marketing & People - 07494228460 (kitty.r@stonehouserg.com) \n Office Line - 02045245225 (info@stonehouserg.com) \n \n We look forward to hearing from you! \n \n Salary displayed is earning potential in year one. Commission based role alongside basic salary. Please contact us directly for any further information.

Head of Product - AI Products \n Build the Product Organisation Defining AI for Real Estate \n Location: London \n \n About Smart Bricks \n Smart Bricks is building the intelligence layer for real estate. \n Every year, trillions of dollars are invested across residential, commercial and alternative real estate using fragmented systems, disconnected data and manual workflows. We're building an AI-native platform that enables investors, developers, lenders, governments and Fortune 500 companies to source opportunities, underwrite investments, perform due diligence and manage portfolios using AI. \n Alongside our software platform, we're building an Applied AI Lab that works directly with some of the world's largest real estate organisations to redesign complex institutional workflows using AI. \n Every customer engagement generates institutional knowledge. Every deployment strengthens the platform. Every improvement compounds across every future customer. \n We've raised over $5 million, led by Andreessen Horowitz (a16z), and are backed by some of the world's leading technology ecosystems, including Techstars, Google, NVIDIA and Microsoft through their AI and startup programmes. \n Our Founder is a Forbes 30 Under 30 entrepreneur and Andreessen Horowitz Scout, helping identify and back the next generation of AI founders globally. \n We're now building our founding leadership team in London. Our London team is based at Balderton Capital, one of Europe's leading venture capital firms, putting us alongside some of Europe's most ambitious founders, investors and technology companies. \n We're looking for an exceptional Head of Product to define what Smart Bricks becomes and build the product organisation behind it. \n \n Why Exceptional Product Leaders Join Us \n 🚀 $5M+ raised, led by Andreessen Horowitz (a16z) \n 🤝 Backed by Google, NVIDIA, Microsoft and Techstars \n 🏢 Building our core team in London at Balderton Capital \n 🤖 Building AI-native products for complex, high-value institutional workflows \n 🌍 Opportunity to rethink how one of the world's largest industries works \n 🏗️ Build the Product organisation from the ground up \n \n The Role \n This isn't a traditional Head of Product role. \n You're not joining to inherit a roadmap, optimise an established product or manage a team of PMs. \n You're joining to define what gets built. \n As Head of Product, you'll own the product vision, strategy and quality of Smart Bricks' institutional platform. \n You'll work directly with the Founder & CEO, Head of Engineering and Head of Applied AI to invent entirely new ways for investors, developers, lenders and governments to work with AI. \n You'll spend time inside real investment workflows, understand how decisions actually get made, prototype radically better ways of working and turn what we learn from enterprise customers into scalable products. \n The question you'll constantly ask is: \n If AI existed first, how would this workflow work? \n Not: how do we add AI to the software that already exists? \n The product decisions you make in your first year will shape what Smart Bricks becomes over the next decade. \n \n What You'll Own \n Define the Product Vision \n Partner directly with the Founder to define the long-term product vision for Smart Bricks. \n You'll own: \n\n • Product strategy\n, • Platform strategy\n, • Product architecture\n, • Roadmap and prioritisation\n, • Customer discovery\n, • Product quality\n, • AI experience\n, • Product-market fit\n\n Your job is to ensure Smart Bricks becomes one coherent AI-native platform, not a collection of disconnected features. \n You'll make difficult decisions about what we build, what we don't build and where we believe AI fundamentally changes the way the industry works. \n \n \n Invent AI-Native Products \n We're not interested in putting chat interfaces on traditional enterprise software. \n We want to rethink the underlying workflows. \n You'll design products where humans and AI agents work together naturally across areas such as: \n\n • Investment sourcing\n, • Conversational underwriting\n, • Due diligence\n, • Investment committee workflows\n, • Financial modelling\n, • Market intelligence\n, • Portfolio intelligence\n, • Asset management\n, • Capital allocation\n, • Multi-agent investment workflows\n\n Some of these products don't have an existing category. \n You'll help invent them. \n \n \n Turn Applied AI Into Product \n Our Applied AI Lab works directly with customers on some of their hardest problems. \n The Lab learns. \n Product compounds those learnings. \n Working closely with the Head of Applied AI, you'll identify patterns across enterprise deployments and continuously ask: \n\n • What repeated?\n, • What surprised us?\n, • What created the most value?\n, • What should become product?\n, • What should remain bespoke?\n, • What can we make reusable for every future customer?\n\n Your job is to build the system that turns customer-specific innovation into scalable platform capabilities. \n Over time, each deployment should make the product stronger and the next deployment faster. \n \n \n Live With the Customer \n The best product ideas won't come from a conference room. \n You'll spend real time with investment teams, developers, lenders, asset managers and institutional investors understanding how they actually work. \n You'll shadow analysts. \n You'll sit inside underwriting processes. \n You'll map how investment decisions get made. \n You'll understand where teams lose time, where information gets trapped and where judgement matters. \n Then you'll ask how AI changes the workflow entirely. \n We expect our Head of Product to become one of the people in the company who understands our customers best. \n \n \n Partner Deeply With Engineering \n Product and Engineering operate as one system. \n You'll work daily with the Head of Engineering and founding engineers to make hard trade-offs, understand technical constraints and turn ambitious product ideas into simple, scalable systems. \n You'll need enough technical depth to reason meaningfully about: \n\n • Agentic systems\n, • Model behaviour\n, • Retrieval and knowledge systems\n, • Evaluations\n, • Human-in-the-loop workflows\n, • Data architecture\n, • APIs and integrations\n, • Build-vs-buy decisions\n, • Reliability and failure modes\n\n You don't need to be the best engineer in the room. \n But you should be able to have a substantive technical conversation with them. \n \n \n Prototype Constantly \n At Smart Bricks, product thinking happens through building. \n You'll prototype ideas before turning them into six-month roadmaps. \n You'll experiment with new interactions, build working concepts, put them in front of customers and learn quickly. \n Being hands-on with tools such as Figma, Cursor, Claude Code, Lovable and v0 is a significant advantage. \n We want someone who can go from: \n customer problem → hypothesis → prototype → customer feedback \n in days, not months. \n \n \n Build the Product Organisation \n You'll build the Product function from the ground up. \n Over time, you'll recruit and lead an exceptional team across: \n\n • Product Management\n, • Product Design\n, • AI Experience\n, • User Research\n, • Product Operations\n\n You'll define how Product operates, how we make decisions and what exceptional product quality means at Smart Bricks. \n Your goal is to create a product organisation capable of building category-defining AI products for decades. \n \n What Success Looks Like \n Within your first 12 months, you'll have: \n\n • Defined the long-term product vision and strategy for our institutional platform\n, • Designed the core AI-native workflows powering the next generation of institutional real estate investing\n, • Launched multiple AI products into production with enterprise customers\n, • Established a repeatable system for converting customer deployments into scalable platform capabilities\n, • Created a clear product architecture and roadmap across the platform\n, • Established an exceptional standard for product quality and AI experience\n, • Built the foundations of the Smart Bricks Product organisation\n, • Become the voice of the customer across the leadership team\n, • Become a trusted product counterpart to the Founder, Head of Engineering and Head of Applied AI\n\n Success won't be measured by the number of features shipped. \n It will be measured by how much smarter, more useful and more scalable the platform becomes with every release. \n \n Who We're Looking For \n We're looking for a builder with exceptional product judgement, not someone who has spent their career managing product processes. \n You've repeatedly taken ambiguous problems and turned them into products customers love. \n You've gone from zero to one. \n You've worked directly with engineers and customers. \n You've made difficult product decisions with incomplete information. \n And you've developed strong instincts about what matters and what doesn't. \n You'll likely have: \n\n • 7–12 years building enterprise software, AI products, workflow platforms or similarly complex products\n, • Led Product through a period of rapid growth at an exceptional startup or scaleup\n, • Experience as an early, founding or senior product leader with genuine end-to-end ownership\n, • Shipped multiple products from zero to one that real users or enterprise customers rely on\n, • Exceptional product judgement and an instinct for simplifying complex systems\n, • Strong technical fluency across AI-native systems and modern software architecture\n, • Experience working directly with enterprise customers and translating messy real-world workflows into elegant products\n, • Strong design instincts and an unusually high bar for product quality\n, • Experience prototyping and testing ideas rapidly rather than relying solely on specifications and roadmaps\n, • The ability to move comfortably between strategy and execution\n\n You're equally comfortable sitting with an investment team, defining product strategy with the Founder, sketching a workflow, building a prototype, challenging an engineer and making a difficult prioritisation decision. \n Experience in real estate isn't required. \n We care far more about exceptional product builders who are excited about applying AI to one of the world's largest and least digitised industries.

The Role: \n We’re looking for a Technical Support Specialist who is passionate about helping engineers overcome technical challenges to achieve their goals. You'll troubleshoot issues, identify workarounds and document your findings to help future engineers ship faster. \n This role involves blending technical problem solving with developer empathy and close collaboration with the Engineering, Solutions and Product teams. \n You'll own complex technical queries, act as a trusted advisor to both customers and internal teams, and help drive improvements in product, processes, and peer development. You’ll be solving high-impact problems, supporting cross-functional partners, and driving high-impact, AI-informed solutions. \n If you're the kind of person who thrives in fast-paced environments, loves solving puzzles, sharing feedback, spotting gaps, and constantly looking for better ways to serve our customers, this is the role for you! \n Our preferred location is the London area for hybrid, in-person collaboration. You will be required to work in our Moorgate office for a minimum of two days a week. \n \n Here's what you will be responsible for: \n\n • Provide technical support to customers and Xapien staff via tickets and messaging chat.\n, • Confidently diagnose, reproduce, and troubleshoot technical issues across all Xapien platforms.\n, • Display strong communication skills—able to break down complex topics for non-technical users.\n, • Navigate ambiguity using structured thinking, creativity, and a strong product mindset.\n, • Share insights and improvements to help evolve how our team supports customers and collaborates internally.\n, • Identify opportunities to improve the developer experience, including tools, documentation, and support workflows.\n, • Capture and relay customer feedback to Product and Engineering, helping shape roadmap priorities.\n, • Develop and champion opinionated stances on improving developer experience and product reliability.\n, • Write scripts, fix bugs, and contribute to internal tooling that enhances the support process.\n, • Own support communications with Engineering squad and build trust through clear, technical, and empathetic communication.\n\n \n Your skills & Experience: \n\n • 2+ years of experience in a technical support or customer-facing engineering role (+ if experienced with enterprise support). Experience in SaaS, B2B, or complex product environments a plus.\n, • Strong understanding of workflow automation, APIs, and integrations.\n, • Good understanding of JavaScript, React or Python and Go.\n, • Familiar or experienced with tools like Grafana, GCP, Docker and Kubernetes.\n, • Excellent problem-solving skills and attention to detail.\n, • Strong communication skills and ability to explain technical concepts to non-technical users.\n, • Are comfortable learning and reasoning about APIs.\n, • Interested about use cases for LLMs and excited to support tools that make AI more measurable, reliable, and trustworthy.\n\n \n Nobody can do everything but here's a few related things we're interested in: \n\n • Experience contributing to support tooling, documentation, or product-led growth initiatives.\n, • Have submitted PRs to production codebases to fix customer-impacting issues in backend services, or infrastructure.\n, • Familiarity with OpenAI, Anthropic, or similar LLM APIs.\n, • Previous experience in a fast-growing startup environment.\n\n \n About Us \n Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting-edge AI. \n \n Since 2018, we’ve grown from a deep-tech startup to a global player in AI-driven due diligence and risk intelligence. 2024 was a landmark year as we closed a $10M Series A, earned recognition in the Chartis RiskTech100® and Everest Group’s Leading 50™, and expanded our products, markets and customer base. \n \n 2025 was even bigger: With new regulations, rising compliance pressure and growing reputation risks, organisations everywhere are demanding smarter, faster ways to work and they’re turning to us. Customers worldwide from global law firms and private banks to universities and nonprofits rely on Xapien to turn days of manual research into trusted insights, delivered in minutes. \n \n Our momentum so far \n Customers in a diverse range of industries, with particular growth in wealth management, financial services and supply chain onboarding. \n Demand accelerating beyond our UK headquarters, across multiple continents with new customers in the Middle East, Asia, and Oceania. \n \n Why this is an exciting time to join \n This isn’t just another job role; it’s an opportunity to shape the future of the due diligence industry with a market-leading product trusted by global organisations. Whether you’re in marketing, communications, sales, or finance, you’ll play a critical role in driving growth, building credibility, and defining how we connect our product to a rapidly evolving market. \n We’re scaling fast with more customers, more releases, and bigger regulatory and market challenges. Expectations are rising, due diligence now means real-time insight, delivered efficiently and with impact. You won’t just be executing campaigns, closing deals, or managing numbers, you’ll be influencing strategy, optimising processes, and helping position a brand that’s setting the new standard for trust and transparency. \n For people who love learning, innovating, and making an impact that matters now is the moment to be a part of Xapien. \n \n Here’s our promise to you: \n\n • We are going to work with you - to build a rewarding and fulfilling career with the opportunities, challenges and resources you need to do you your best work.\n, • We succeed together- you will own a meaningful part of the business through our employee shares & equity programme.\n, • Private health insurance to keep you in tip-top condition.\n, • Life Insurance – let's hope nobody ever needs this!\n, • Unlimited holidays – yes, it really is uncapped – take the time you need, when you need it.\n, • Everyone is learning, developing and challenging themselves so we have a £1k professional development fund per year if you want to learn new skills, even new things outside of work.\n, • Most importantly of all, we will work with you, to help you realise your fullest potential, always.\n\n

We know great talent comes in many forms - including people returning from a career break. If you’re looking for part-time hours, flexible working, or a supportive transition back into your career, we’d love to explore how we can make this role work for you. \n \n Are you a technologist passionate about customer centric marketing? Or even a marketer with one foot in technology? \n \n Do you strive to deliver best practice data enabled Customer Experience? Are you a self–starter, able to see the ‘big vision’ and the steps needed to get there? \n \n We are looking for entrepreneurial consultants to join our expanding specialist Marketing Technology consulting division as we strive to simplify the MarTech ecosystem for our clients, accelerate their Return on Investment and enable their next generation of digital marketing. \n \n Based out of any of our UK offices, this is a permanent role within our Martech team. At Credera, we operate a flexible hybrid working model. This requires 3 days per week working onsite - either at client site (as required) or in your local Credera office (London, Manchester, Leeds or Newcastle). We value collaboration and client impact, so our hybrid model is designed to strike a balance between flexibility, in-person connection, and delivering exceptional outcomes for our clients. \n \n Requirements \n As a Managing Consultant in the Modern Marketing Transformation Practice at Credera, you will help our clients transform their digital marketing capability through a holistic approach to their people, process, technology, and data. \n No one day is the same, but what is consistent will be your focus on excellence and humility. Partnering with our clients to do whatever it takes to ensure they achieve demonstrable business outcomes. \n \n Whilst attitude is more important than experience, we are looking for our Managing Consultants to have 3+ years of relevant experience. This could be in any professional context relevant to Marketing Technology. For example, you may have a consultancy background, an IT background, be from a digital marketing agency/marketing services provider, or built your experience working client side. If you do have a different background to this, we are also extremely keen to speak to you as diversity of background is also very important to us. \n \n We are hoping you'll display some of the following: \n\n • Digital marketing transformation strategy experience which can be across one or more marketing domains (MarTech assessments, digital customer experience, customer data, organic strategy, marketing operations)\n, • MarTech enablement and implementation experience across any of the following areas (CMS, DAM, web & mobile, UX design, CDP, analytics, data privacy/ consent, SEO, agile marketing)\n, • Experience with digital marketing tools, ideally implementing but experience as a user is also fine (Salesforce and Adobe are a bonus)\n, • A customer focussed mindset, passionate about using the latest technologies and data analytics to drive exceptional customer experience for brands\n\n \n It would also be a bonus if you can demonstrate the following: \n\n • Experience in operating model design and implementation, product and service analysis and design, and requirements gathering in the Marketing Technology space\n, • A professional services consulting background, or have experience managing, implementing or guiding the strategy of Digital Marketing Teams / Technologies\n\n \n You’ll be \n\n • A highly committed professional with a passion for marketing technologies\n, • Curious, and show initiative to figure out complex problems\n, • Passionate about guiding teams and providing both formal and informal mentorship\n, • Conversationally adept across multiple areas covering the MarTech landscape with specific experience in one-to-many capability areas\n, • A master communicator with the ability to translate technical concepts into easy-to-understand terms\n, • Result focussed and committed to provide exceptional value to your clients and partners through a high level of personal accountability\n\n \n Benefits \n Along with a great company culture, Credera provides an exceptional compensation package including a competitive salary (£60,000-80,000) and a comprehensive benefits plan. Our consistent growth and entrepreneurial environment provide an excellent platform to embark upon an exciting career path, where your contribution really counts. \n \n Learn more \n Credera is Omnicom’s global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide. Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organisation that can scale due to our extensive footprint. As a values-led organisation, our mission is to make an extraordinary impact on our clients, our people, and our community. \n \n We believe it is this approach that has allowed us to work with and transform the most influential brands and organisations in the world, from strategy through to execution. More information is available at credera.co.uk. We are part of the OPMG Group of Companies, within Omnicom Group Inc. \n \n Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinize, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.

Important: you must be UK based – we are unable to provide visa sponsorship, and you must meet all 5 minimum requirements below. \n \n What we’re offering (saves you scrolling straight to the bottom): \n\n • Salary: £27,000 + overtime\n, • Holiday: 25 days paid holiday plus bank holidays (increases by 1 day per year worked up to 30 days)\n, • Flexible Working: We love getting the team together in the office, so we typically spend three days per week together in our lovely London office (39 floors up in Canary Wharf 👀). The rest of the time, you can work wherever you’re most productive.\n, • Working Hours: Monday to Friday 9:00am - 5:30pm with the potential to move to be part of a 24/7 shift rota on promotion.\n, • Training: Budget for one certification/course per year\n, • Socials: We meet regularly to have a drink, throw some axes\n, • Start Date: September/October 2026\n\n \n Minimum Requirements \n You must meet all 5 of these minimum requirements, please do not apply if you do not – your application will be rejected. \n\n • Education: You must hold a 2:1 degree (ideally in a science, mathematics or technical subject) or have completed an apprenticeship in a relevant subject area (e.g. Cyber Security, Information Security, Computer Science) studied at a UK/US/Australian/New Zealand/Canadian University or college. You must also hold grade BBB at A-Level (or equivalent) or a Merit T-Level in a relevant subject.\n, • Experience: No experience is necessary, but you should be able to clearly articulate what a role in a Cyber Security Operations Centre entails.\n, • IT literacy: highly confident using Microsoft Office 365 with some experience of other Microsoft tools such as Defender or Azure.\n, • Fluent in English: you must be highly proficient with business-level written and spoken English\n, • Location: must be within a reasonable commute of Canary Wharf, London\n\n \n About CyPro: \n\n • We are an innovative cyber security start-up united in a shared mission: to redefine cyber security for small and medium-sized businesses (SMBs).\n, • Our Founders – Jonny & Rob – spent most of their early careers delivering cyber security for large enterprises and central government. They saw a clear need for a new approach to cyber security as SMBs became increasingly targeted by cyber criminals.\n, • Together, CyPro is already setting new standards, defining innovative solutions and equipping its clients with the cyber security they need to prevent attacks, secure bigger clients and scale to new heights.\n, • We are growing quickly, and the next few years promise more of the same. Joining CyPro means becoming an integral part of our mission and joining a team of industry experts embarking on this journey.\n\n \n The Role: \n\n • This isn’t your typical SOC Analyst role where you’re pigeonholed into one narrow specialism. At CyPro, you’ll have the opportunity to get involved in a wide range of areas including monitoring, incident response, threat intelligence, detection engineering, automation and internal security operations.\n, • You’ll play a key role in our Security Operations Centre, delivering 365-day monitoring, detection and response to our growing customer base. You’ll contribute to building out our capabilities, improving tooling and processes, and shaping how we operate as the function matures.\n, • As the team grows further, you’ll have the flexibility to focus more deeply on the areas that interest you most – whether that’s advanced detection engineering, threat intelligence, incident response leadership or platform automation. If you’re ambitious and want to help shape something rather than simply follow a process, this is the right environment for you.\n\n \n Core Responsibilities: \n Client Support & Reporting \n\n • Prepare weekly and monthly SOC reports highlighting activity, incidents and trends.\n, • Join governance calls with senior analysts or managers to present SOC insights.\n, • Communicate independently with clients via email, messenger and Teams call to address queries around incidents, detection coverage and service issues.\n\n Security Monitoring & Incident Response \n\n • Monitor security alerts generated by Microsoft Sentinel, Microsoft Defender, Datadog and Elastic.\n, • Assess severity and impact of alerts, triage and investigate incidents independently.\n, • Execute containment and remediation actions using defined runbooks and playbooks.\n, • Correlate data across platforms to identify anomalies, malicious patterns and attacker behaviour.\n, • Produce detailed incident reports, RCA and after-action reviews for internal and client use.\n, • Maintain accurate incident records in JIRA Service Management.\n\n Detection Engineering \n\n • Develop and implement new detection rules in Microsoft Sentinel aligned to the MITRE ATT&CK framework.\n, • Draft and optimise KQL queries for detection and threat hunting.\n, • Refine existing detection logic based on false positive analysis and threat evolution.\n\n Threat Intelligence & Enrichment \n\n • Analyse threat intelligence feeds to identify relevant threats and vulnerabilities.\n, • Review and tag IOCs and TTPs observed in client environments.\n, • Participate in proactive threat hunting sprints to identify risks before they escalate.\n\n Internal Security Operations \n\n • Support the management of CyPro’s internal security environment.\n, • Administer and monitor identity management solutions.\n, • Manage and maintain our MDM platform to ensure secure and compliant device management.\n, • Help ensure our internal security posture reflects the same standards we deliver to clients.\n\n Process Improvement & Automation \n\n • Design and develop Logic Apps to automate incident response workflows.\n, • Contribute to evolving internal runbooks and knowledge base articles.\n, • Identify gaps in visibility, tooling or processes and propose solutions.\n\n Professional Development \n\n • Work toward and maintain relevant certifications (e.g. SC-200, AZ-500).\n, • Stay up to date with current threat trends, attacker TTPs and defensive strategies.\n, • Actively participate in ongoing training and capability development.\n\n \n Who we're looking for: \n\n • Self-Starters – we’re not a large FTSE organisation with a procedure for everything. You’ll need to operate in an environment with few guardrails and help build things as we grow.\n, • Ambitious & Driven – whether your goal is to lead a team, specialise technically or move into leadership in future, we’ll support your development.\n, • Always Improving – we’re a growing business and want our people to grow with us.\n, • Innovative – we are constantly evolving to deliver new solutions to our clients. You’ll need to be the kind of person that brings new ideas to the table and follows them through to realisation.\n\n \n What we think you need to be successful: \n Education & Experience \n\n • University educated with a degree from a UK/US/Australian/New Zealand/Canadian University, or an apprenticeship in a subject relevant area\n, • A levels (or equivalent) of grade BBB or above, or a Merit T-Level in a relevant subject\n, • An understanding of and ability to articulate what a role in the SOC entails.\n, • Ability to quickly grasp new technical tasks using a range of different tools.\n, • SC-200 certification or willingness to achieve it\n, • Within commuting distance (~1 hour) of Canary Wharf, London\n\n \n Technical Skills \n\n • Familiarity with scripting and automation development (you do not need to be fluent in any particular coding language, but you should be able to demonstrate an understanding of how scripting and other tools (such as AI agents) can be used to streamline tasks.\n, • High-level understanding of the Microsoft security stack (e.g. Defender, Sentinel, Purview, etc.)\n, • Familiarity with incident response frameworks and security best practice\n\n \n \n Soft Skills \n\n • Problem-Solving: Identify, troubleshoot and resolve complex security issues.\n, • Attention to Detail: Ensure accurate detection, analysis and documentation.\n, • Analytical Thinking: Comfortable interpreting complex security data.\n, • Communication: Clear and confident communicator, able to translate technical issues for non-technical audiences.\n, • Calm Under Pressure: Maintain composure during incidents and escalate appropriately.\n, • Accountable & Humble: Take ownership and learn from experience.\n, • Curious: Dive into data sets and problems to uncover patterns and root causes.\n\n \n Our Three-stage Hiring Process: \n\n • Video Introduction (5 mins, Remote): You will be invited to send a short video introduction telling us more about your experience and interest in Security Operations\n, • Initial Discussion (20 minutes, Remote): An initial chat to learn more about you and the role.\n, • Assessment Centre (2 hours, London): A mini project on-site (no prep required), some quick tests, followed by a final interview with the founders and our SOC Manager.\n\n\n, • Seniority Level\n\n

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.60 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract: Your contracted workweek is 40 hours over a seven day period. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.96 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.40 Sunday Evening Premium £2.63 Overtime rate Monday to Saturday (Day Shift) £17.45 Overtime rate Monday to Saturday (Evening Shift) £18.57 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.60 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract: Your contracted workweek is 40 hours over a seven day period. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.96 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.40 Sunday Evening Premium £2.63 Overtime rate Monday to Saturday (Day Shift) £17.45 Overtime rate Monday to Saturday (Evening Shift) £18.57 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Summary £13.45 per hour | 30-40 hour contract | AM & PM shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, youll keep moving, keep business booming and never be bored. Youll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.In return, well give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.What you'll do Be a Lidl expert, helping our customers with their questions, queries and requestsEfficiently work deliveries as they arrive in storePassionately provide excellent customer serviceProactively keep the bakery topped up by baking fresh goodsExpertly merchandise and maintain our middle aisles of Non-Food productsWhat you'll need Experience working in a fast-paced environmentExcellent customer service skillsFlexibility to start a shift early or finish lateA positive approach to changing prioritiesDrive and passion to work hard and make your store a successA smile on your face and a friendly manner to inspire your team and help our customersWhat you'll receive 30-35 days holiday (pro rata)10% in-store discountPension schemeEnhanced family leaveLong service awardPlus, more of the perks you deserveThinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self.We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.TPBN1_UKTJ

About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key. The starting salary is £26,228 + uncapped commission, with some top earners making £50k£70k. Day to day, youll: Work independently in your allocated patch, speaking with customers door to door Build rapport quickly and confidently with a wide range of people Understand customer needs and recommend the right broadband, mobile and TV entertainment packages Clearly explain pricing, deals and benefits Manage your own workload from first conversation through to close Take ownership of your results, targets and earning potential Youll be supported from day one. Youll start with a two-week, full-time induction (MondayFriday, 9am5pm), covering product knowledge, systems and sales skills. Ongoing coaching and peer support will continue once youre out in the field. "The training was very good, and the trainer was excellent in supporting us and delivering as much information as possible within the two-week period. I also absorbed a great deal once out in the field. I have now learned the products and services we offer, along with their pricing, which is vital. I can speak confidently with customers and position the offerings effectively, leading to successful sales." Jack Caird, Field Sales Advisor Our ways of working This is a full-time, field-based role working 37.5 hours per week, typically between 12pm and 8pm. Teams are aligned to home postcode, so youll need to live within the designated catchment area. Shift patterns and expectations will be discussed during the recruitment process. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us and everyone thinking about joining us to feel seen, heard and supported. When you work with us, youll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business. Who we are At Virgin Media O2, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles. Were proud to be named one of the Financial Times Top 500 Best Employers for 2026 . The must haves To be successful in this role, youll bring: A full UK driving licence Confidence starting conversations and working face to face with customers Resilience, motivation and comfort working towards targets Flexibility to work afternoon and evening shifts A positive, self-driven approach to work The other stuff we are looking for Previous experience in sales or a target-driven environment is beneficial. That said, mindset matters most. If youre confident, motivated to earn, resilient, comfortable working independently and keen to build your sales capability through training and support, this role offers strong earning potential and progression. What's in it for you Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday plus your birthday off. Youll also have access to: Discounts on broadband, TV and mobile Cycle2Work schemes Dental insurance and neurodiversity assessments The Virgin Family platform and O2 Priority Next steps If this sounds like a place where you could belong, wed love to hear from you. The next steps are: Complete our quick online application and video assessment. If successful, chat with one of our friendly recruiters to learn more. Attend a video interview with an assessor to see if we're a great match. TPBN1_UKTJ

Supplier Engagement Advisor As the UKs leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe.Valpak contributes to achieving the mission of Reconomys complete global compliance offering Comply Loop. Solving increasingly complex environmental regulatory challenges using data, expert local knowledge, and through leadership to drive business accountability across the globe.Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about making a positive impact, we'd love to have you on our team.About the roleThe Supplier Engagement Advisor (SEA) will liaise with suppliers, assisting them with their data submissions relating to our clients obligations under the Packaging, WEEE, Batteries and Plastic Tax regulations, alongside additional data requirements with the commencement of EPR. The SEA will work alongside Data Administrators, Account Managers and Data Team Managers to effectively communicate requirements for obligations calculations for a range of accounts.The SEA will support with suppliers of Data Insights customers to collect information by email, telephone, and live chat, as well as present webinars and proactively engage with the members supplier base. They will also interact with other departments within Valpak, as well as external organisations, and will therefore need excellent communication skills and a high level of professionalism. Key Accountabilities Customer service To produce written communication with clients and suppliers through emailsTo provide telephone and live chat support to clients and suppliers when collecting packaging weights informationConduct webinars regarding the process of data submission on our platformsData cleansing and maintenance To use in-house computer software to process packaging evidence informationTo use MS Excel and CRM applications to check and improve accuracy of data within supplier databaseTo analyse submitted Plastic Tax evidence under HMRC criteriaCollection of packaging, WEEE and batteries dataTo contact the suppliers of Data Insights clients to gain weights information by emailTo encourage and support supplier data submission through email and phone chasesUnderstanding of the packaging, WEEE, and batteries regulations To receive in-house training on the packaging, WEEE and batteries regulationsTo provide support to the Account Managers in the calculation of the packaging, WEEE and Batteries waste submissionsValpak company policies To work within the guidelines of Valpaks ISO accreditation and Risk Management PoliciesTo adhere to all of Valpaks Health and Safety PoliciesImprovement and development To identify efficiencies to the engagement process where procedures can be more proactiveTo identify any potential anomalies in the Data Hub and feedback to Development teamKey areas Provide excellent customer service when dealing with clients and clients suppliersDevelop a good understanding of Data Insights services and processesProvide a high standard of accuracy in collection and management of dataWhat we need from youExperience, skills Task DrivenConfident working with data via MS ExcelExperience of working in an office environment using email and telephone is desirableExperience of analysing and manipulating large volumes of data is desirableMust have high standards of accuracy and attention to detailMust have excellent communication skills, both verbal and writtenMust be a confident individual who can work well on their own or as part of a teamMust have high level of professionalismAn interest in environmental issues is desirableQualifications Full UK Manual Driving LicenseMinimum: Grade C in Mathematics and English GSCE/O Level standardDesirable: Educated to at least A level standard or equivalentWhat we offer Dual Location / Hybrid worker StatusParticipation in our annual Incentive Plan (VIP) - up to 10% bonus25 days annual leave plus bank holidays, volunteering day and your birthday off!Option to buy and sell up to 9 days annual leaveAccess to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membershipAutomatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemesPension scheme up to 8% employer contributionAccess to reward & discount platformWellbeing initiativesTPBN1_UKTJ

Head of Foodservice – Iconic Scaling Drinks brand – London – Salary Negotiable plus packageI am very excited to be partnered with one of the most publicized and growing brands in the market now. This brand has shown an exceptional level of performance, with a range of categories defining products and an iconic founder team. When you think green, you think of these guys!As the Head of Foodservice and OOH you will be responsible for driving growth across the Out-of-home and Foodservice channels, with direct responsibility for commercial P&L, team leadership, product launching and growth in the sector. The Head of Foodservice will be hands on, winning business and managing the strategy.This role will be based in a London office for 5 days per week, and cover all areas from wholesale through to coffee chains, leisure and independent retail.What You'll GetCompetitive salary, bonus and travel allowanceFun, dynamic and supportive working cultureChance to shape and lead the full channel with a category defining brand.Channel Director role includes:Lead and execute the commercial strategy across the Foodservice and Out of Home sectorsIdentify, target and win new business with key operators, groups, and hospitality accountsManage and expand relationships with wholesalers, distributors, and key route to market partners.Oversee national and regional account relationships, ensuring high levels of engagement and performanceManage relationships with sales agencies to deliver on KPI's and ensure brand advocacy.Line manage a team of high performing account managers, setting clear goals, supporting development, and driving resultsCollaborate with marketing, operations, and brand teams to create compelling campaigns and customer offersOwn forecasting, pricing strategy, promotional planning, and margin management for your channelMonitor trends and competitor activity to inform decision making and maintain competitive advantageThe ideal Channel Director candidate:Proven experience in a commercial, sales, or account management leadership role within the FMCG industry (Foodservice and OOH is essential)Strong network across the Foodservice and Out of Home sectorsTrack record of successfully managing and developing high-performing sales teamsSolid understanding of route to market structures and wholesale operationsCommercially astute with excellent negotiation and relationship-building skillsAmbitious, self-motivated and target-driven, with strong leadership presenceBased in London and able to travel regularly for meetings and trade engagementIf you are interested in having a chat about this role, please forward updated CV's toCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia.To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you.Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and InstagramTPBN1_UKTJ

National Account Manager (Foodservice) Established Soft Drinks London Up to £60,000 plus package This company an established soft drinks business in the UK, with a range of phenomenal products and listings across all of the key grocery accounts. The business has seen significant success in the past few years and is looking to grow across multiple channels. The National Account Manager will fundamentally drive the Out of Home side of the business building the product range into Foodservice and OOH accounts (primarily across Brakes, Bidfood, Compass, Bestway and Aramark). The National Account Manager will need to build on a pipeline of prospective stockers, work alongside buyers and build the wholesale channel for the business. The ideal candidate will have experience working with the Foodservice sector along with a network of contacts within contract catering. The National Account Manager Responsibilities: Proactively identify, target, and secure new national and regional foodservice opportunities Leverage your existing black book of contacts to open doors and accelerate growth Lead negotiations and onboarding of new customers Own and develop a portfolio of national and strategic accounts Build strong, long-term relationships with buyers, operators, and key stakeholders Deliver joint business plans that drive volume, value, and brand visibility Full P&L responsibility for your accounts Lead pricing, margins, promotions, and contract negotiations Forecast accurately and manage budgets in line with business targets Work cross-functionally with marketing, supply chain, and finance to deliver commercial plans Identify channel trends, gaps, and growth opportunities within foodservice Act as the voice of the customer internally, helping shape range, activation, and innovation The ideal National Account Manager Candidate: Demonstrable experience as a National Account Manager (or equivalent) within foodservice / contract catering A strong black book of relevant contacts across operators, contract caterers, and/or distributors Proven success in new business wins as well as growing established accounts Solid commercial and financial acumen, including pricing and margin management Excellent negotiation, relationship-building, and influencing skills A proactive, entrepreneurial mindset with a results-driven approach If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram TPBN1_UKTJ

Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) £14.00 per hour + Holiday Pay Start Date ASAP - Mid/Late September | Monday-Sunday, 9am-5.30 pm This role will involve weekend work on a rota. Days off in Lieu will be provided. Are you a student, customer and sales driven individual or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing professional, friendly support to clients Drafting/reviewing simple agreements and processing customer applications Updating internal systems accurately and maintaining organised recordsWhat We're Looking For Confident communication skills, both verbal and written A friendly, professional telephone manner Ability to multi-task and stay organised in a busy environment Competency with Microsoft Office and online platforms Previous customer service experience is a plus, but not essential A proactive and motivated attitudeWhy Apply? This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. Interviews are taking place immediately - don't miss out! Apply now to be considered. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Are you looking for a new challenge in Travel? Do you want a change from selling beach holidays? Then this role might be for you! We are looking for an Adventure Travel Expert to join our team offering remote working. Our client specialises in the adventure and experience markets, they blend market leading technology with the best sales and service people in the travel industry. THE ROLE: We are looking for someone who wants to help people experience the world. Our client is on a fast growth plan and are looking for people who thrive in a changing environment. You'll be flexible, motivated, disciplined, ambitious, responsible and have the will and drive to succeed against the odds. You'll also take full ownership of your leads and customers with no limit on what you could earn. Job Description: Promptly, accurately, and comprehensively answer customer enquiries Use their mid-office to record all enquiries Drive conversion as high as possible through your sales techniques and process Drive your repeat customer rate as high as possible through market leading service Be competent at all sales channels (email, phone, chat, and the odd walk in) Become an expert at using the phone system Ensure when home working to have the right environment from which to work Be commercially minded and where possible increase commissions and/or use preferred providers and partners Be familiar with the Package Travel Regulations and ATOL Be a good team member Cross sell into accommodation and transfers where possible Identify areas for improvement on the website and/or Terra Nova (their mid-office booking management system) Ask for help when required Skills Required: You're responsible and a self-starter You're disciplined enough to manage yourself You are responsible enough to understand the protection of cash flow and keeping costs down. You're a great team member, you're good at communicating your plans, talking about problems, challenges, fun stuff, and bad stuff. We're looking for someone with a minimum of 2 years sales experience utilising chat, phone, and email. We'd prefer someone with experience in the adventure / activity / long haul sector. Ideally, you'd have experience in the travel sector including GDS and flight sales know how. You're competent in Word and Excel. THE PACKAGE: Offering a salary of up to £30,000 + Commision Hybrid Working Working hours are based on shift pattern INTERESTED? Please follow the instructions to apply, attaching your CV or call email (url removed)

Description Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.About the roleAs a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically this role will be within Public Safety & Defence, with a strong focus on Home Office. You'll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them.You will report to an Industry Director and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we're making strong progress towards our strategic growth goals in your accounts.You'll develop a razor sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech's value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity.You will be expected to identify specific sales opportunities within your accounts and to proactively take new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You'll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi-million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M.You'll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You'll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your (see below) and be a trusted advisor to your clients.Working in conjunction with Finance, you'll manage account profitability and take the lead on the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines.Key Responsibilities There are six core role competencies for this role:1. Expert in your Client's BusinessUnderstand your client's strategy, goals, and challenges through continual research.Understand and learn how the public sector worksBe an expert in GDS ways of workingRegularly meet stakeholders, be a visible presenceUnderstand the client organisation and who the decision makers areAttend governance meetings and showcasesUnderstand our competitors, their profile with the client and their relationshipsBuild relationships with commercial and portfolio holders to understand their pipeline2. Expert in Made Tech Capabilities & ServicesUnderstand our USPs and how they differ to competitorsUnderstand how we work and deliverUnderstand what good delivery looks likeUnderstand Made Tech's missions and valuesUnderstand Made Tech's capabilities and how to apply them to clientsBuild relationships with capabilities and our delivery teamsHave read Made Tech's booksCan talk about 5-8 relevant case studies as though you were on the projectStay current with relevant Made Tech projects, proposals and marketingShare supporting content with each other3. Trusted AdvisorHave empathy with clients, be client first.Consult to the root cause of the problem.Be a problem solver.Strive to learn. Show and develop your level of understanding.Be a great listener, be transparent, be human, build personal relationships and trustBe available, responsive and act fast.Understand reasons, constraints, challenges and impactEstablish facts and summarise (understanding, actions)4. Leading Account TeamsDevelop an Account Strategy that brings value to the client, our team and our business.Meet regularly to review and set goals.Set clear roles and responsibilities.Motivate the Account Team. Build and grow relationships. Listen and act on issues.Motivate and support the entire team to support growth that brings value both to clients and to Made Tech.Capture and share intel. Motivate and support delivery teams to report back opportunities.Be the CEO of the account: Outward FacingUnderstanding of the MarketUnderstanding of the CompetitionBuilding and Motivating a Senior TeamCreating a clear strategic planDriving execution against the planCoach account team members.Ensure account management and client service is delivered to the highest of standards.5. Outreach and NetworkingUse, and continually experiment with, a variety of channels (eg: client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn)Build relationships with a variety of stakeholdersPrioritise relationships with key decision makers and senior stakeholders right up to C-level.Consistently commit time to outreach to generate new stakeholder meetings.Be credible. Bring value. Be equal business partners.Bring clients together.6. Sales LeadershipCommercial, finance, P&L understanding and the key elements of what makes work more and less profitable for usOwn revenue goals and have a clear plan to achieve them.Managing account teams to maximise margin and profitability over timeOptimising rates and margin to increase our chances of winning and delivering profit goalsNegotiate favourable contracts and working arrangements that reduce business risk and cost.Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value addStrong contractual and commercial client managementCreate proactive, win-win opportunities by leveraging the team around you.Understand industry data, contract expiries, track and attend pre-market engagement.Balance investment in short and longer term opportunities.Understand what is required to win an opportunity. Create a plan and execute on it (win strategy).Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities.Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence.Skills, Knowledge & Expertise You will have:A strong track record in developing growth in your strategic accounts, up-selling and cross-selling new services and building strong, long-lasting value-based relationships with stakeholders.Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors.Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new businessA strong track record in winning multiple multi-million-pound contracts and delivering against quarterly and annual targets.An appreciation and knowledge of technology delivery, agile methodologies, etc.Broad technology experience and a sound awareness of technology and public sector trends and policiesAbility to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients.Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level.Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders.Home Office experience and existing relevant networks would be beneficial, but not essential to the role.At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with ourtalent teamif you'd like an informal chat about the role and your suitability before applying.Job BenefitsSupport in applyingIf you need this job description in another format, or other support in applying, please email .We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put togetherthis blogas a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates.Life at Made TechWe're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here fromour blog, where we talk about mental health, communities of practice and neurodiversity(as well as our client work and best practice).Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.BenefitsWe are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.Here are some of our most popular benefits listed below:30 days Holiday- we offer 30 days of paid annual leave plus bank holidaysFlexible Working Hours- we are flexible with what hours you workFlexible Parental Leave- we offer flexible parental leave optionsRemote Working- we offer part time remote working for all our staffPaid counselling- we offer paid counselling as well as financial and legal adviceAbout Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services.Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we're making it more accessible, such as children needing mental health support.All this great experience is enabling us to support new areas, like energy. We're helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy.We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.TPBN1_UKTJ

Part-time - 30 hours per weekGreat choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We'd love you to help us make those plans happen.Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do... that's the Topps way.What we're looking forAs a Deputy Manager, you'll be right at the heart of your store's success. Working closely with the Store Manager, you'll help lead, motivate and inspire the team - championing standout service while driving strong commercial results across our trade business.This is your chance to make a real impact. You'll strengthen local trade relationships, build loyalty, and make sure our trade customers see Topps as their number one destination for everything tile-related.You're a confident communicator, a natural motivator and a trusted partner to customers. You've worked in retail, you've led teams, and you can show us where you've smashed sales and profit targets.What You'll Be DoingSupporting the Store Manager to lead and motivate the store team, ensuring consistent delivery of great service, strong sales behaviours and operational excellence.Taking ownership of the trade side of the business - growing relationships, driving repeat purchases and increasing local trade market share.Using the Topps Sales Framework to proactively build meaningful relationships with trade customers, uncovering their needs and confidently recommend the right products.Coaching and engaging the store team to help them spot opportunities, strengthen customer conversations and deliver both trade and retail sales and profit targets.Leading by example on the shop floor - influencing, inspiring, and closing sales with confidence.Ensuring the store maintains high operational standards and delivers an unrivalled customer experience every time.No Trade Experience? No Problem.If you're confident, energetic, customer-focused and up for learning, we'll provide full training in:Trade and retail product knowledgeConsultative selling skillsLeadership and team coachingOur Topps Sales FrameworkWhat's In It for You?Competitive basic salarySales commission and bonusNo evening workChristmas Eve & Boxing Day offOngoing training, leadership development and real progression opportunitiesGenerous Staff DiscountAccess to our Benefits platform with a wide range of discounts from 100s of retailers.If you love talking to people, enjoy selling and feel motivated by results, you'll thrive here.Click Apply today. The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring managerDue to health and safety requirements and the nature of the work carried out in our stores, we are unable to consider applications from individuals under the age of 18.Think you know Topps Group? Think again.There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre.Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.TPBN1_UKTJ

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.Youll be out on the road whatever the weather, but youll never have to fight over the radio station, and you can sing along as loud as you like!In return, we use our automated technology to pre plan your route and pre-load your van!Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.60 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions!All your breaks are paid, meaning for every minute at work you get paid. Thats a great deal!(Everyones shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.)Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including:Company pension of up to 7% matched contributions after just 3 monthsAn enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependentsHundreds of high street shopping, entertainment and restaurant discountsLife insurance coverage from day one of employment15% off your weekly shop with Ocado.comLoads more voluntary benefits such as dental and travel insurance at a discounted priceCareer progression if you suddenly decide that being a driver isnt for you, theres plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues!So what do we need from you?You dont need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest!But you will need the following Driving Licence Requirements:Full UK or EU driving licence.Minimum of 12 months driving experienceMaximum of 6 penalty points.No driving disqualifications in the past 5 years.Some deliveries involve the handling of alcohol products, so you must be over 18 to apply.As this is a customer facing role, good communication skills are also essential.How to apply:Fill in an online application - there is no CV needed!Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks.You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interviewWe will run a Disclosure Barring System check (DBS).Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start!Contract Type: PermanentContract: Your contracted workweek is 40 hours over a seven day period.Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance.Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying.Hourly Pay Rates:Monday to Saturday (Basic Rate)£13.96Evening Premium (from 6pm)£1.12Sunday Day Premium£1.40Sunday Evening Premium£2.63Overtime rate Monday to Saturday (Day Shift)£17.45Overtime rate Monday to Saturday (Evening Shift)£18.57We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, youll find a home at Ocado Logistics.TPBN1_UKTJ

Business Development Manager Established BEER brand Buckinghamshire Up to £45,000 plus Car Allowance and 30% bonus I am excited to once again be partnered with an established BEER brand that operates all over the South and London. This coastal brand has over 10 years in the industry with some seriously good product to their name, along with regular NPD launches and placement in some of the most well-known venues. The ideal Business Development Manager will need to be self-sufficient and able to drive new business growth across Buckinghamshire. The Business Development Manager will head up the On Trade presence, drive the P&L and manage their territory along with spreading the word about the range of liquid! This is a fantastic role for someone who is hungry and ambitious, whilst also confident in working across the On Trade in Buckinghamshire Why Join This Company? Be part of a company with a fantastic story, exceptional product and regular trips to the south! Work in a supportive and ambitious team that values innovation and creativity. Opportunity to grow with us as we scale our operations and expand our impact. Competitive salary, performance bonuses, and additional benefits. Business Development Manager responsibilities include: New business development and existing business maintenance, particularly across Buckinghamshire. Executing activity to support UK-wide leased and managed customers. Delivering brand education & training to supplier, retailer and consumer Qualitative selection and development of customers. Identifying effective and beneficial sponsorship and promotional opportunities. Feedback of customer opportunities and competitor threats. The Ideal Business Development Manager: The candidate will preferably have a proven track record in Sales and business development. Network of contacts within the Drinks Industry Fantastic attitude and self starting ability, a thirst for progression. Must have extensive experience for winning new business in the ON trade sector. Previous experience of the beer and brewing industry is desirable Must be results focused with good communication and teamwork skills. Looking for Positive, Proactive and Resilient! If you are interested in having a chat about this role, please forward updated CV's to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram TPBN1_UKTJ

About usAt Urban Jungle, were making insurance fair - to people, planet and wallets. We're one of the fastest-growing businesses in the UK, working to fix one of the biggest industries in the world.We put customers at the heart of everything we do, using data and technology to make insurance simple, flexible, and affordable.Its a great time to join our team:?? Backed by over £43m in funding?? Ranked 1st in Tempo awards for Best Startup to Work For?? Top 10 in Deloittes Fast 50? Over 300,000 customers helped to date?? Proud B CorpWere looking for Operations enthusiasts to join our team of kind, talented people on a mission to change the insurance industry for good.About the roleWere hiring an Operations Associate to help us deliver a world-class experience for our customers as we continue to redefine the insurance industry.We are building the world's most efficient and accessible insurance, and our Operations team is the engine that is powering this journey.Our team is establishing the strong foundation that allows Urban Jungle to scale fast - we do that by tackling problems, generating ideas, and getting stuff done. We work closely with our customers and other teams across Urban Jungle to keep customer experience the North Star of our decision making.As an Operations Associate, you will be in a uniquely varied role within the business - talking directly to our customers, ensuring day to day operations are handled effectively and efficiently, owning and optimising our customers claims journey, and collaborating with wider teams around the business to deliver unbeatable customer experiences.Heres what youll get up to:Being a key part of the team that powers our business, making things happen for our customers and working on projects to make us more operationally efficient.To fix an industry, you have to deeply understand the customer. Youll work directly with them to answer their questions, troubleshoot and solve problems, progress claims, and help them navigate the complex world of insurance. You can expect to spend around half of your working time assisting customers via phone, chat and email.Youll work to identify opportunities to make us better at what we do, and shape those ideas by collaborating with our Ops, Product, Engineering, and Insurance teams, allowing us to deliver initiatives or projects to help improve and scale our various functions.Youll also help us build new operational functions and tackle exciting challenges - such as playing a big role in enabling our in house claims process to grow and launching new products.You will be the voice of the customer in cross-functional projects, providing their feedback to ensure we are providing the best service possible, with the most accessible products.Where this role can take you:We want you to grow as fast as we do. Youll get tons of responsibility from day one, with the clear expectation that as the company scales, you will take on more complex challenges. We will give you the feedback, coaching, and autonomy you need to fuel your career growth.You've read this far! Here's what were looking for from you:We are changing a huge financial industry - you are excited about being a part of this big challenge (even if you know nothing about Insurance right now!)Exceptional written and verbal communication skills to support our customers and collaborate with teams across the business.Youre energised by problems of all shapes and sizes, and see them as an opportunity to make something better.You like to make things happen. When you need to multitask to meet deadlines, youre not afraid to roll up your sleeves to get stuff done!Above all, you are passionate about delivering an exceptional experience to our growing customer base.These requirements are a guide as to what were looking for, but if you dont have all of the skills listed above, thats okay! Please dont let that hold you back from applying if the role excites you.About our offerWere taking an office-centric approach to work (with lots of flexibility built-in) and the team is based in Oval, London.In addition to our positive, open working environment, you can expect the following benefits of working at Urban Jungle:A starting salary of between £28,000 - £29,000.Share options that can increase alongside performance and growth.25 days paid annual leave, plus public holidays.Rapid Progression. Well give you the opportunity to experience loads, and develop rapidly. Youll get tons of responsibility from day one, and all the feedback, coaching and support you need to fuel your career growth.Real Impact. Youll work on big, interesting problems that will challenge you, and do so in a way that has a positive impact on peoples lives, the planet and our community.A Clear Plan . Well give you the clarity on what we want to achieve, with the freedom and autonomy for you to decide how we get there.The Best People. Youll be surrounded by teammates who are exceptional at what they do, whilst being kind, honest people who champion our values.A dedicated development budget, access to a senior mentor, and training on whatever you need to do your job well.Well-being support. Were committed to supporting both physical and mental well-being through access to therapy, weekly onsite yoga, and subsidised sports clubs.Enhanced parental leave , and support for parents returning to work.All. The. Fun. We regularly organise awesome socials and have some vibrant team communities such as book club and foodies.About our commitmentUrban Jungle is an equal opportunity employer and fairness and respect are at the heart of who we are and how we work. We do not discriminate based on race, age, ethnicity, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity or disability. We know that in order to build a truly successful business, we need a team of diverse individuals who can offer a variety of skills, experiences and perspectives.TPBN1_UKTJ

Company Description Les 100 Ciels is a contemporary fashion brand that specializes in versatile, timeless clothing with luxurious cashmere at the core of every collection. The brand combines classic silhouettes with modern, seasonal styles to create a refined yet transitional range. Role Description The E-commerce & Customer Service Coordinator is responsible for delivering an exceptional online customer experience across every touchpoint. From managing customer enquiries and processing online orders to supporting website merchandising and product launches, this role ensures our digital experience reflects the quality and service expected. This is a varied role that combines customer service, website administration and operational support, making it ideal for someone who is highly organised, proactive and passionate about delivering outstanding customer experiences. Key Responsibilities Customer Service • Deliver exceptional customer service via email, phone and live chat., • Resolve customer queries quickly and professionally., • Manage returns, exchanges and refunds., • Liaise with stores and warehouse to resolve fulfilment issues., • Support VIP customers with styling, product advice and order enquiries., • Monitor customer feedback and identify opportunities to improve service., • Maintain customer records within Shopify and CRM. E-commerce Operations • Process and monitor online orders., • Ensure orders are fulfilled accurately and on time., • Work with the warehouse to resolve shipping or stock issues., • Monitor website stock availability and communicate any issues., • Support inventory accuracy across online channels. Website Management • Upload new products to the system., • Write and proof product descriptive information., • Work with the Graphic & Content teams to upload imagery and ensure consistency across the website., • Merchandise collections and category pages., • Support homepage updates and promotional banners., • Assist with product launches and seasonal updates., • Support with website QA to identify broken links, pricing errors or content issues. Trading Support • Monitor website performance and customer behaviour., • Produce weekly reports covering:, • Sales, • Conversion, • Average Order Value, • Traffic, • Best sellers, • Highlight opportunities to improve conversion and customer experience. Marketing Support • Coordinate promotional activity on the website., • Support email campaign execution., • Ensure products and landing pages are launch-ready., • Assist with gifting, influencer orders and campaign logistics where required. Experience • Experience in an e-commerce or customer service role., • Shopify experience preferred., • Excellent written communication skills., • Highly organised with strong attention to detail., • Comfortable working with Excel and reporting., • Able to manage multiple priorities in a fast-paced environment., • Strong problem-solving skills., • Proactive with a positive attitude., • Commercially aware.

Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description Let’s face it. Most people hate the software they use at work. Business software is clunky, expensive, hard to setup and frustrating to use. If the software that you use in your personal life is so easy and intuitive to use, why can’t business software be that way too? At Freshworks, we agree with you! We pride ourselves on building powerful, sophisticated software that’s fun and easy to use. We are constantly on the lookout for smart people who are passionate about creating great products, designing great experiences, building scalable platforms, and making customers happy. We are looking for a Lead Value Engineer to join our growing GTM team in North America/Europe/APAC. If you have great analytical skills and are maniacal about value selling, we want to talk to you. If you are a good speaker, good at building (mathematical) value models and can communicate effectively with a variety of audiences , we want to talk to you. If you believe that you can shine in a fast paced and high growth work environment, then we definitely want to talk to you. Hit us up and let's chat. Our Value Engineering team is expanding and actively seeking a Value Engineer to join our team. As a Value Engineer, you will collaborate with our sales account teams to create and develop business cases derived from a value-based methodology. You will assist in standardizing our value-based solution proposition and integrate this into our selling strategy. As a Lead Value Solution Engineer, your primary responsibilities will include • Conduct value discovery sessions with Freshworks prospects & customers. Capture customer objectives and ensure outcomes are documented to demonstrate quantifiable business value., • Effectively articulate the gap between where the client's current state is vs their desired state., • Create analytical models and custom executive presentations for key accounts., • Provide thought leadership and expertise on business value, • Collaborate with sales enablement to establish and provide enablement training on how GTM can leverage VE content and collateral, • Collect and measure key Freshworks and industry metrics to establish trends and benchmarking, • Work closely with other value engineers, account executives, and solution engineers to contribute to overall value assessment and findings., • Assist in the production and delivery of executive-level presentations in the field. Qualifications • 5+ years of hands-on professional experience in Value Engineering, Pre-sales Value Consulting, Solution Engineering, and/or management consulting., • Deep financial analysis and modelling of ROI and TCO concepts to justify business cases. Ability to demonstrate the practical use of ROI metrics., • Excellent soft skills and presentation skills are a must for this role. You will rely on these skills every single day!, • A mix of business and technical acumen with the ability to engage and add value in discussions involving both technology and business strategy, • Ability to influence executives and C-Suite with credibility, passion and charisma., • High energy, self-starter who can deal with ambiguity and is comfortable owning and executing initiatives, • Highly effective collaborator who can work across sales, onboarding, sales enablement, and marketing functions., • Familiarity with technology and/or enterprise software preferred. Familiarity with CRM, ITSM and Customer Service solutions is a plus., • Fluent in English Additional information These are some benefits you can expect from us in return: • Company funded Life & Long-Term Disability insurance, • Learning & Reading budget of up to £1.000 per year, • Fitness budget of up to £30 per month, • Free yoga classes twice a week, • Cycle to work Scheme, • Fully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast options, • Company Funded Employee Assistance Program (EAP) for both you and your family, • 25 days annual Paid-Time-Off (PTO), • Discounted Tax Support Services At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

About the role Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key. The starting salary is £26,228 + uncapped commission, with some top earners making £50k£70k. Day to day, youll: Work independently in your allocated patch, speaking with customers door to door Build rapport quickly and confidently with a wide range of people Understand customer needs and recommend the right broadband, mobile and TV entertainment packages Clearly explain pricing, deals and benefits Manage your own workload from first conversation through to close Take ownership of your results, targets and earning potential Youll be supported from day one. Youll start with a two-week, full-time induction (MondayFriday, 9am5pm), covering product knowledge, systems and sales skills. Ongoing coaching and peer support will continue once youre out in the field. "The training was very good, and the trainer was excellent in supporting us and delivering as much information as possible within the two-week period. I also absorbed a great deal once out in the field. I have now learned the products and services we offer, along with their pricing, which is vital. I can speak confidently with customers and position the offerings effectively, leading to successful sales." Jack Caird, Field Sales Advisor Our ways of working This is a full-time, field-based role working 37.5 hours per week, typically between 12pm and 8pm. Teams are aligned to home postcode, so youll need to live within the designated catchment area. Shift patterns and expectations will be discussed during the recruitment process. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us and everyone thinking about joining us to feel seen, heard and supported. When you work with us, youll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business. Who we are At Virgin Media O2, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles. Were proud to be named one of the Financial Times Top 500 Best Employers for 2026 . The must haves To be successful in this role, youll bring: A full UK driving licence Confidence starting conversations and working face to face with customers Resilience, motivation and comfort working towards targets Flexibility to work afternoon and evening shifts A positive, self-driven approach to work The other stuff we are looking for Previous experience in sales or a target-driven environment is beneficial. That said, mindset matters most. If youre confident, motivated to earn, resilient, comfortable working independently and keen to build your sales capability through training and support, this role offers strong earning potential and progression. What's in it for you Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday plus your birthday off. Youll also have access to: Discounts on broadband, TV and mobile Cycle2Work schemes Dental insurance and neurodiversity assessments The Virgin Family platform and O2 Priority Next steps If this sounds like a place where you could belong, wed love to hear from you. The next steps are: Complete our quick online application and video assessment. If successful, chat with one of our friendly recruiters to learn more. xrnqpay Attend a video interview with an assessor to see if we're a great match.

Great choice, outstanding value, market leading customer service. Thats Topps Tiles. But theres more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. Wed love you to help us make those plans happen. Topps Tiles is the UKs number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, were more than just a business - were a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do thats the Topps way. What were looking for As a Deputy Manager, youll be right at the heart of your stores success. Working closely with the Store Manager, youll help lead, motivate and inspire the team - championing standout service while driving strong commercial results across our trade business. This is your chance to make a real impact. Youll strengthen local trade relationships, build loyalty, and make sure our trade customers see Topps as their number one destination for everything tile-related. Youre a confident communicator, a natural motivator and a trusted partner to customers. Youve worked in retail, youve led teams, and you can show us where youve smashed sales and profit targets. What Youll Be Doing Supporting the Store Manager to lead and motivate the store team, ensuring consistent delivery of great service, strong sales behaviours and operational excellence. Taking ownership of the trade side of the business - growing relationships, driving repeat purchases and increasing local trade market share. Using the Topps Sales Framework to proactively build meaningful relationships with trade customers, uncovering their needs and confidently recommend the right products. Coaching and engaging the store team to help them spot opportunities, strengthen customer conversations and deliver both trade and retail sales and profit targets. Leading by example on the shop floor - influencing, inspiring, and closing sales with confidence. Ensuring the store maintains high operational standards and delivers an unrivalled customer experience every time. No Trade Experience? No Problem. If youre confident, energetic, customer-focused and up for learning, well provide full training in: Trade and retail product knowledge Consultative selling skills Leadership and team coaching Our Topps Sales Framework Whats In It for You? Competitive basic salary Sales commission and bonus No evening work Christmas Eve & Boxing Day off Ongoing training, leadership development and real progression opportunities Generous Staff Discount Access to our Benefits platform with a wide range of discounts from 100s of retailers. If you love talking to people, enjoy selling and feel motivated by results, youll thrive here. Click Apply today. The application should only take a few minutes if your CV is ready, and well be in touch ASAP to arrange your chat with the hiring manager Due to health and safety requirements and the nature of the work carried out in our stores, we are unable to consider applications from individuals under the age of 18.Think you know Topps Group? Think again. Theres plenty about Topps Group that might surprise you. Like the fact that you dont need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that were Britains largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.

Asset Manager District Heating £65,000 plus excellent package Carlisle MC Technical Recruitment are partnered with a leading provider of district heating networks throughout the UK & beyond for the recruitment of an Asset Manager, to work a role based out of Cumbria. As an Asset Manager you will have the opportunity to work on existing & future District Heating projects, in a fast-expanding business. As the Asset Manager, you will be responsible for: Delivering mew energy projects during build & operational phases. Meeting with stakeholders & customers, maintaining good relationships. Identifying growth opportunities within the Districting Heating networks. Reporting to the Asset Director. Other duties as required To be considered for this role you should have: Experience of contract negotiation & commercial & financial administration. Experience in cost control, financial modelling etc. The ability to drive strategic plans to drive business growth A strong background in district heating systems or related energy infrastructure projects This is a permanent position based in Carlisle; due to the requirement to visit customer sites from time to time you will need a full UK driving licence. The offer: A generous basic salary of up to c£65,000 Discretionary bonus 25 days holidays plus BH Many other benefits To apply: If you are interested in this role please apply via the link below or contact Matt George at MC Technical Recruitment on 01489533030 / for a confidential chat. TPBN1_UKTJ

Deputy Manager | Northampton Hours : Full-time, 50% Weekends Salary : DOE A well-established, family-run garden centre group are looking for a deputy manager to help with the day-to-day running of one of their sites. Working closely with the garden centre manager, you'll manage the plant & indoor manager while supporting a sizeable team in daily operations. No two days are the same in this fast-paced role, so if you enjoy leading people and being hands-on in a busy garden centre, keeping standards high, then this could be just the role! The Role: Supporting the day-to-day running of the garden centre alongside the Manager Directly managing the Plant Manager and Indoor Manager Leading and motivating the team to deliver excellent customer service and strong commercial results Supporting seasonal changes and bringing creative ideas to displays and layouts Acting as a keyholder, including opening, closing, and operational responsibilities Organising workloads and supporting the team during peak trading periods Assisting with ordering, performance analysis, rotas, and stock Supporting compliance across health & safety and company procedures About you: Previous experience working within a garden centre or DIY retail environment Some horticultural knowledge or interest is preferred Commercial awareness with an understanding of stock, sales, and admin A passion for retail and customer service People skills with the ability to motivate and organise a team Benefits: Be part of a highly regarded and growing group Supportive culture with opportunities for career development Staff discounts across products and restaurants 50% weekend work, providing a good work-life balance If you're interested in knowing more, please reach out to for a confidential chat. TPBN1_UKTJ

We're looking for an enthusiastic Internal Sales Engineer to join a growing team delivering cutting-edge test and measurement solutions to customers across a wide range of industries. You'll be the first point of contact for many customers, helping them identify the right solutions for their engineering challenges while supporting a team of experienced Sales Engineers on exciting technical projects. This is an excellent opportunity to develop a career that combines engineering expertise with commercial skills. You'll gain exposure to a diverse range of industries and applications, work alongside experienced technical professionals, and play a key role in helping customers solve real-world engineering challenges. What you'll be doing Responding to customer enquiries via website, email, online chat, and marketing campaigns. Qualifying leads and matching opportunities with the appropriate Sales Engineer. Supporting larger customer projects by coordinating with technical teams and acting as an additional customer contact. Maintaining accurate CRM records and ensuring excellent customer follow-up. Researching new business opportunities using LinkedIn and other digital platforms. Assisting with exhibitions, events, demonstrations, and customer visits. Supporting marketing activities, including social media content, campaigns, and customer success stories. About you You'll have an engineering background and enjoy learning about new technologies and applications. You're organised, proactive and confident communicating with customers, with a genuine interest in helping them find the right technical solution. You'll also have: A degree in Electronics, Mechanical, Electrical, Automotive, Mechatronics, Physics, or a similar engineering discipline. A few years' engineering or technical industry experience (graduate scheme experience is advantageous). Excellent communication and relationship-building skills. Strong organisational skills and attention to detail. An interest in technical sales, business development, and marketing. Confidence using LinkedIn and other digital communication tools. A full UK driving licence and access to a vehicle for occasional travel. TPBN1_UKTJ

Requisition ID 65767 Position Type FT Permanent Workplace Arrangement #LI-Onsite About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. About the role We are looking for a?RD&A Seasoning Scientist?that will work on developing Snack seasonings driven by consumer taste preferences and nutritional targets across different types of application in partnership with major crisp manufacturers within Europe. ? The successful candidate will be based in?our Centre of Excellence in Portbury (UK). They will report directly to the BU RD&A Manager and will be part of the UK&I Savoury Snacks team. Savoury Snacks is a dynamic and exciting market with many eating occasions, leading trends whether through clean label, salt reduction or simply out of this world heat levels! Key responsibilities Customer facing role developing cost competitive Snack seasonings utilising top note and flavour knowledge and Taste solutions expertise to meet Business and customer requirements Building customer relationships, delivering customer centric solutions and managing customer opportunities to drive Business growth Knowledge of market trends, restrictions, Regulations, customer requirements and processes. Seeing ahead to future possibilities and translating them into breakthrough strategies Collection development in partnership with Flavour Technology and Culinary foundations, Flavour Technology Business Development and Portfolio Manager NPD to scale up in factory - Using technical expertise to develop, create, innovate and commercialise. Link with operations teams to ensure efficient manufacturing of developed seasonings Understanding of the full range of Kerry Technologies and ability to build that into development of Snack seasonings. Leading key internal and external projects building partnerships and working collaboratively with others to meet shared objectives Work independently on projects/briefs liaising with Account Managers,?managing customer expectations, attending customer visits and ensuring timelines are met - Understanding of project management Commercial awareness to ensure development of cost effective formulas providing value to our customers, along with cost optimisation projects to achieve PIP (Profit Improving Programme) objectives in alignment with Regional PIP leads Understand systems and RD&A ways of working including Salesforce?(Opportunity management),?Optiva (recipe creation), MDG (requesting new or extending raw materials), SAP Qualifications and skills BSc or Masters degree in Food Science or related field. Minimum of 3 to 5 years of experience in R&D within the Snacks, savoury or broader food industry. Experience in product development for savoury applications Customer facing experience Experience with sensory evaluation of ingredients in food application Project management & organisation skills. Ability to work both independently and collaboratively in a fast-paced environment. Excellent communication skills and knowledge sharing ability Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a starter kit, investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter #LI-RG2 Posting Type LI TPBN1_UKTJ

The Company Able Bridge Recruitment are delighted to be working with a prestigious accounting firm in the heart of the Scottish central belt in the recruitment of a payroll professional. Benefits include Income protection Life assurance (x4 of your annual salary) Outstanding pension scheme 4% employee up to 10% employed Holiday entitlement with the option to buy or sell Free parking Discretionary bonus scheme Private healthcare options This vacancy, the result of growth will report into the payroll manager and will be office based for at least 3 days per week. The team is collaborative and supportive with the hiring manager being focused on developing the team around her. The Responsibilities The purpose of this role is to manage a portfolio of clients and process their payroll requirements within agreed timeframes. You will be customer facing and working on a wide range of client portfolios to ensure UK statutory compliance is maintained as well as ensuring first in class customer service is delivered. On a day-to-day basis you can expect to be responsible for the following; Ensure accurate and timely payroll end-to-end production for various clients in accordance with statutory regulations within payroll deadlines and requirements Service multiple clients as part of a team effort to deliver excellent service to our clients Manage payroll deadlines and requirements of your own personal portfolio of payroll clients Ensure you have up to date knowledge of statutory and legislative regulations by attending in-house training courses Manage import/export of new employee and timesheet data onto the payroll platform, including: Starters Leavers Absences and work plans Variations and adjustments Salary changes Changes to benefits and allowances and different contract types Child Care Voucher schemes Pension deductions Process statutory payments Generate payroll reports, P45s etc., using our in-house systems and Microsoft Excel Distribute payslips to multiple platforms Submit reports to HMRC via RTI Manage client billing Ensure procedures and key control documents are kept up to date for auditing purposes Any other ad hoc duties as required The Requirements We are looking for a payroll professional who has a minimum of 2 years of experience working within an accountancy practice/providing bureaux payroll services. We are looking for candidates who are locally based or who are able to travel to our client who is based near Denny on a daily basis. We are also looking for candidates who have exceptional attention to detail and who are strong communicators in both written and verbal form. Our client does not hold a license to offer study support so will only consider applicants who are able to work unrestricted within the UK and who are based in the immediate vicinity. If you are interested in hearing more detail about this role or would like to have a confidential chat about a potential career move, please do not hesitate in contacting me. TPBN1_UKTJ

Junior Technical Manager Ready to take the next step in your technical career? Are you working in Technical, QA or Compliance within fresh produce or food manufacturing and looking for your next challenge? This is a fantastic opportunity to join a friendly and supportive business where you'll take ownership of your own product category, working with suppliers and customers to make sure products meet the highest standards of quality, safety and legality. If you're organised, enjoy building relationships and want to develop your technical career, we'd love to hear from you. What you'll be doing No two days are the same! You'll be involved in a variety of technical activities, including: Looking after the technical requirements for your product category. Working closely with suppliers to make sure products meet customer standards. Helping resolve quality issues and supporting improvements. Updating product specifications and technical systems. Monitoring customer complaints and helping identify ways to reduce them. Supporting product trials, benchmarking and customer sample requests. Completing technical reports and customer documentation. Making sure supplier paperwork and due diligence is up to date. Working alongside the commercial, packaging and technical teams on new products and packaging changes. Helping drive continuous improvement across the supply chain. What we're looking for You don't need to tick every box, but we're looking for someone who has: Experience in a Technical, QA, Quality or Compliance role within food manufacturing or fresh produce. A good understanding of food safety and quality standards. Great organisational skills and attention to detail. Confidence communicating with suppliers and colleagues. The ability to manage several tasks at once. A positive attitude and a willingness to learn and develop. Why apply? This is an excellent opportunity for someone looking to move into a Junior Technical Manager role with plenty of support and development. You'll gain exposure to customer-facing technical work, supplier management and product development, giving you the chance to build your experience and progress your career within a successful fresh produce business. If you're ready for the next step, we'd love to hear from you. Apply today or contact Luan Harrison at MorePeople for a confidential chat. TPBN1_UKTJ

Service Engineer Field-Based, Scotland Salary: c39270 Basic + Overtime MC Technical Recruitment is currently looking to recruit a Service Engineer on behalf of a leading, well-established timber processing and renewable energy group operating across Ireland and the UK. This is a field-based role covering client sites throughout Scotland. As a Service Engineer, you will work as part of a team delivering carbon neutral solutions to clients, travelling to sites throughout Scotland (with overnight stays as required) to carry out engineering and maintenance support that maximises the availability, efficiency and performance of industrial biomass steam boilers. As a Service Engineer, you will be responsible for: Undertaking and managing planned preventative and corrective maintenance Responding quickly and efficiently to breakdowns Carrying out routine servicing and inspection of mechanical plant, electrical equipment and instrumentation Diagnosing faults and troubleshooting issues across the client portfolio Hosting and inducting specialist sub-contractors, ensuring they conform to site requirements Ensuring service delivery meets client contract KPIs Using the company's computerised maintenance system (Pirana) to schedule and record all maintenance tasks Completing site visit reports and providing feedback to customer engineering teams Producing and reviewing risk assessments and method statements Other duties as required To be considered for this role you should have: An HND (or above), or a time-served apprenticeship in a mechanical/electrical engineering discipline, with a minimum of 2 years' relevant industrial experience (electrical bias preferred) Proven experience delivering field service and support Strong fault-finding and problem-solving skills Excellent written and verbal communication skills The ability to build constructive relationships with customers, installers and colleagues Good planning and organisational skills, with a proactive, hands-on approach Working knowledge of MS Office (Excel, Word and Outlook) Willingness to travel throughout Scotland, including overnight stays as required This is an exciting opportunity to join a well-established and growing business with a strong reputation and genuine long-term career opportunities. The offer: This is a permanent, full-time role working 40 hours per week, Monday to Friday, 8.00am to 5.00pm. The package on offer includes a competitive salary depending on experience, plus company benefits including pension and holidays. To apply: If you are interested in this role please apply via the link below or contact Jordan at MC Technical Recruitment on +44 7863 753045 / for a confidential chat. TPBN1_UKTJ

Join to apply for the Paid Social Director role at GroupM 1 month ago Be among the first 25 applicants Join to apply for the Paid Social Director role at GroupM OpenDoor I Paid Social Director PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Paid Social Director at OpenDoor, WPP’s bespoke global operating model for Amazon. About Wpp & Opendoor At WPP, we’re constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP’s impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client’s specific needs and challenges, providing easy access to the right capabilities. And that’s why we’ve built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon – building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact – for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor’s values are built from Amazon’s own 16 Leadership Principles, and WPP’s core values of Open, Optimistic and Extraordinary. Together, when WPP’s Creative Transformation meets Amazon’s next-level customer centricity, our people come together to challenge and impact what’s done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP’s top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth’s most ambitious opportunities in marketing, tech, media, business, and creativity. About The Role We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Paid Social Director. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. Responsibilities Campaign Management • Overseeing the production of comprehensive paid social media plans (+ supporting material) that align with client’s objectives and KPIs. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders., • Overseeing a hybrid team (made up of both local and Global Hub employees) responsible for the end-to-end setup of paid social campaigns across all the relevant social platforms. Comfortable troubleshooting and helping train junior team members to use advanced features such as bid rules and 3rd party optimisation/creative/measurement tools., • Ultimately responsible for maintaining the standard of regular quality assurance (QA) checks undertaken by everyone working on the account (both locally and in the Global Hub) to ensure campaigns are set up to defined best practice standards (and helping to evolve these best-practices as necessary)., • Working with team to ensure the standard and accuracy of weekly/monthly campaign performance reports. Joining client calls on a regular basis and supporting the team to present results as necessary., • Ensuring all performance commentary delivers valuable insight and recommendations to clients. Working with the team to identify trends and recommend actions on-platform to capitalise/mitigate these trends as necessary., • Ensuring the standard of end-of-campaign reporting and quarterly/annual reviews. Leading standalone research projects as required by the client., • This will include both biddable social activities and non-biddable social activities (lens, IO products, custom products), • You will be the ultimate person in charge seeing through planning to activation via Wrike for all markets within Social, ensure tools like Smartly, Octra and Optimisation tools are used for the correct RTB., • You will lead Social analysis, optimization recommendations and test and learn approaches – both designed and deploying with the team., • You will be the ultimate lead for ensuring trafficking, naming conversions and audiences are built using Amazon’s requirements., • You will work closely with the implementational planning team and the comms design team to create media plans which drive success for Prime Video releases. Client & Partner Management • Responsible for delivering on the over-arching paid social strategy across the account(s) and ensuring this ties in with the wider digital and comms strategy., • Acting as a key social point-of-contact for your client(s) ensuring their continuing confidence in the quality of the team and agency’s social output., • Demonstrating a deep understanding of the media and technology developments that influence your client’s business. Able to identify opportunities to test and innovate in the paid social space, presenting these opportunities to stakeholders and securing client backing., • Managing internal and external stakeholders to ensure multiple projects can be delivered simultaneously and to the required standard., • Building and maintaining relationships with the key media partners including Meta, Twitter, Snap, TikTok, Pinterest and others. People Management • Ensuring the effective management of both the local team and Global Hub employees, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met., • Working with your immediate team to help train and develop their skills as necessary. Leading by example to motivate and encourage all those with less experience on the wider team., • Communicate clearly and in a timely manner with internal and external stakeholders as required across email, chat, video and in-person. Leading presentations where necessary., • Attend and lead regular internal meetings and training sessions in order to actively contribute to a collaborative and friendly paid social community., • Leading the recruitment process for your immediate team and working with the head of department to assist with wider team recruitment as needed. This will involve leading interviews, making staffing decisions and acting as an ambassador for the team to potential candidates. Operational Excellence • Identify opportunities to test and innovate in the paid social space. Presenting these opportunities to stakeholders and securing client backing. Developing these into initiatives that can be used to further evolve the standard & efficiency of paid social buying across the wider team., • Developing tailored testing/learning agendas for clients that drive clear and actionable insight on each social platform., • Working closely with planning team + other channel specialists to ensure paid social activity compliments and enhances the wider marketing mix., • Collaborating on thought-leadership pieces and POVs for the agency and GMS social community., • Responsible for the accurate and effective management of agency finance processes. Ensuring the immediate team fulfil the mandatory finance process in a timely and accurate manner to ensure prompt payment/invoicing and minimise finance queries., • Working to ensure account profitability with direct input on staffing and commercial target conversations where required. Qualifications • Extensive experience setting up and optimising paid social campaigns across a number of the key social platforms (Facebook, Instagram, Twitter, Snap, TikTok etc). Training certifications in any of the key platforms would be a plus (e.g. Meta Blueprint)., • Experience planning large-scale paid social campaigns, preferably across a mix of brand and direct-response objectives., • Experience compiling detailed and insightful end of campaign reports & presentations. Experience managing a team to jointly compile regular client presentations (QBRs, annual reviews etc). BONUS POINTS • A clear track record of working with clients and external stakeholders. Forming strong relationships is key to the role and the ideal candidate should feel comfortable presenting to clients and leading calls regularly., • Experience line managing others, helping ensure day-to-day workloads are effectively managed. The ideal candidate should also have experience training and mentoring those more junior across all things paid social and should be able to communicate effectively with people from all diverse backgrounds, cultures, countries., • Experience planning and working towards commercial targets would be of benefit., • Teamwork is key to this role and we are looking for someone who is collaborative, friendly, and with a can-do attitude. Benefits Of Opendoor • Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies., • Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon., • Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open., • Data-Driven Environment: Develop your analytical skills and contribute to data-driven decision making., • Global Impact: Be part of a team that is shaping the future of marketing on a global scale. How To Apply Interested candidates are encouraged to submit their resume and cover letter to [email protected] by [application deadline]. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Amazon x WPP Confidential 1 requisitionid:19779 • Director, • Full-time, • Other, • Advertising Services, Marketing Services, and Technology, Information and Internet Referrals increase your chances of interviewing at GroupM by 2x Get notified about new Social Director jobs in London, England, United Kingdom. Greater London, England, United Kingdom 4 days ago London, England, United Kingdom 9 hours ago London, England, United Kingdom 1 hour ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 hour ago London, England, United Kingdom 2 weeks ago Battersea, England, United Kingdom 1 week ago London, England, United Kingdom 4 days ago London, England, United Kingdom 2 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Greater London, England, United Kingdom 3 weeks ago London, England, United Kingdom 6 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 6 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 4 days ago London, England, United Kingdom 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

LOCATIONS: London FireMobile, Heathrow office SHIFT PATTERN: Mon‑Fri, 40 hours per week SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don’t hesitate to contact our Recruitment Department at recruitment@abm.com. We’re here to help! • You will be utilising your core skills as an Air Conditioning service engineer, reactive fault diagnostics and installations associated to this company’s core activities., • Full commissioning and servicing of HVAC Equipment, Chillers and associated Air Handling Units and other associated equipment., • Compile reports and information sheets according to the company’s Quality System, for purposes of conveying information regarding the quality and performance of individual installations., • Co‑operation with contracts staff where necessary to achieve our employer’s acceptance in line with agreed contract terms., • Produce all documentation as dictated by workload, i.e. technical reports and reject reports for failures of components or plant., • Responsible for own Health & Safety on site and follow Method Statements and Risk Assessments as standard on all sites, highlighting specific requirements as required., • Assist necessary, with scope of abilities; with service, maintenance and warranty work should commissioning workload become sporadic., • Any other duties, projects etc. that are necessary for the achievement of the company’s Objectives within the remit of the role. Note: the above list is not exhaustive and may be reviewed from time to time with the role holder., • Assist with the completion of standard maintenance and repair within the Mechanical, Electrical & Building Fabric trades., • Develop and manage F‑Gas registers for the LFB stations., • Completing a weekly time sheet correctly and submitting it to your line manager., • Submitting expenses weekly with all supporting receipts., • Completing all necessary paperwork for the customer whilst on site and obtaining a customer’s signature to enable the job attended to be invoiced without any delays., • Completing engineer’s worksheet in full, giving full details of plant that requires additional work., • Completing the Minor Works and Installation Certificates on completion of any electrical installations or alterations., • Identifying lifecycle replacement requirements., • F‑Gas qualified – all units/fully qualified., • Air Handling Units – including DX systems., • L8 Awareness., • IPAF, PASMA., • Knowledge and use of computer software – Microsoft Office, Building Management Systems., • HVAC & Building Services Engineering experience., • Emergency lighting fundamentals unit 1 & 2., • Generator Load testing., • L8 awareness., • Any additional trade qualifications (plumbing & mechanical)., • City & Guilds 236/0 & 2330 Electrical Installation / Maintenance or equivalent., • 18th Edition IEE. We’re proud to offer a great range of benefits including: • 24/7 GP: Both you and your immediate family can speak to a UK‑based GP from the comfort of your own home., • Mental Health support and Life Event Counseling., • Get Fit Programme., • Financial and legal support., • Cycle to work scheme., • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers., • Life: Search for resources and tools on topics ranging from family and life to health, money and work., • Support: Online chat or telephone service for urgent support in a crisis. For more information about ABM’s benefits, visit our ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue‑chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

National Account Manager (Foodservice) – Established Soft Drinks – London – Up to £60,000 plus package This company an established soft drinks business in the UK, with a range of phenomenal products and listings across all of the key grocery accounts. The business has seen significant success in the past few years and is looking to grow across multiple channels. The National Account Manager will fundamentally drive the Out of Home side of the business – building the product range into Foodservice and OOH accounts (primarily across Brakes, Bidfood, Compass, Bestway and Aramark). The National Account Manager will need to build on a pipeline of prospective stockers, work alongside buyers and build the wholesale channel for the business. The ideal candidate will have experience working with the Foodservice sector along with a network of contacts within contract catering. The National Account Manager Responsibilities: • Proactively identify, target, and secure new national and regional foodservice opportunities, • Leverage your existing black book of contacts to open doors and accelerate growth, • Lead negotiations and onboarding of new customers, • Own and develop a portfolio of national and strategic accounts, • Build strong, long-term relationships with buyers, operators, and key stakeholders, • Deliver joint business plans that drive volume, value, and brand visibility, • Full P&L responsibility for your accounts, • Lead pricing, margins, promotions, and contract negotiations, • Forecast accurately and manage budgets in line with business targets, • Work cross-functionally with marketing, supply chain, and finance to deliver commercial plans, • Identify channel trends, gaps, and growth opportunities within foodservice, • Act as the voice of the customer internally, helping shape range, activation, and innovation The ideal National Account Manager Candidate: • Demonstrable experience as a National Account Manager (or equivalent) within foodservice / contract catering, • A strong black book of relevant contacts across operators, contract caterers, and/or distributors, • Proven success in new business wins as well as growing established accounts, • Solid commercial and financial acumen, including pricing and margin management, • Excellent negotiation, relationship-building, and influencing skills, • A proactive, entrepreneurial mindset with a results-driven approach If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram JBRP1_UKTJ

This is not a traditional recruitment ops role. Talent Ops at Octopus is one of the most important parts of how we protect candidate love, keep our hiring machine moving globally, help our recruiters do brilliant work and make sure our systems, data, reporting and processes are genuinely useful with impact. Talent Ops is the engine room of Talent. When it works well, candidates feel it, recruiters feel it, hiring managers feel it and the business moves faster and smarter. We’re looking for someone to help improve how we work and help us build a global talent experience that feels fast, smart, human and full of Octopus magic. This role is perfect for someone who is a recruiter and wants to move into the operational side of talent, or someone who has done talent ops for a few months now and wants to take the next step! (some of…) What you’ll do As a Talent team, we deal with the highest volume of inbound people reaching out or coming into Octopus after our Customer Ops teams, so response time and care really matter. Candidate love is one of the most important things we protect. Every interaction tells people who Octopus really is, whether they get the job or not. We want candidates to feel that love and care. Candidates usually reach us in 4 main ways: They email our Talent inbox, They reach out on social media, They email PR, They reach out directly to leadership. However they come in, our job is to make sure no candidate disappears into the void. Talent inbox, LinkedIn, social messages and escalations should be actively handled and followed up properly. Champion candidate love by making sure candidates get fast, kind, clear and human responses throughout the hiring process. You’ll help keep candidate experience visible by tracking response times, ghosting, feedback themes, Lever CX, Glassdoor and escalation trends, making sure issues are resolved properly and learnings are shared so we keep getting better. Talent Ops should track all of these trends very closely. You will help make sure candidate love is not just something we talk about, but something we measure and improve weekly. You will help make sure our tools make Talent faster, smarter and more human. That includes Lever, LinkedIn Recruiter, Notion, Slack, Metaview, Glassdoor, job boards, reporting dashboards and any other tools we use across Talent. You will look at how these tools work together and where they could be simpler, clearer or more useful. Tools are not the strategy. If a tool does not improve speed, quality, insight or candidate love, we should challenge it. If a new tool could have a huge impact, we should test it. Continue to report across all of our Talent tech stack, especially Lever and Lightdash. You will help build and improve reporting that gives the Head of TA and business a clear view of what is happening, where things are blocked, and where we need to make better decisions. This includes things like, Candidate love and response times, Requisitions and headcount reporting, Lever CX and Glassdoor themes, Source quality (especially our 1.5 million candidates). The goal is not data theatre. The goal is useful insight that helps us make better hiring decisions, improve the experience and spot problems early! You will work closely with lots of different teams across octopus. You will constantly look at how people experience our hiring process and where we can improve it. That means speaking to people including candidates, watching where things slow down, reviewing feedback daily/weekly, spotting trends and being curious about how the process actually feels in real life. Improve processes and AI across the workflow You’ll look at the end to end hiring workflow and help make it better. We want to use AI and tech in a way that helps recruiters spend more time with humans and less time wrestling with admin. AI should help us move faster and improve quality, but it should never make the candidate experience colder, less fair or less Octopus Lever is our live candidate universe. It is not just an ATS. You will help make sure Lever is clean, useful and trusted. If the data is wrong, we need to fix the input, not just explain around it. Good Talent Ops means the team can trust what they see and act quickly. Lever is our core Talent system so we need to build reporting on how effectively Lever is helping us deliver against our needs. This role is not just systems and dashboards. It is about helping the whole Talent team work better. You will work closely with our head of talent, recruiters, hiring managers, Talent leaders, Ops, Marketing, Finance and data teams to improve how hiring works across Octopus. You will help educate hiring managers on feedback quality, Lever use, candidate experience and simple hiring processes. You will help recruiters by removing friction, improving tools, creating clearer reporting and making the process easier to run well. A deep care for candidates and candidate experience Recruitment ops experience, ideally in a fast moving, high volume or global business A brilliant understanding of ATS systems, especially Lever or talent tooling Reporting and data skills. You can turn messy info into useful insight and clear action A continuous improvement mindset. You notice friction, ask why, and make things better A strong eye for detail. Talent Ops is in the detail and the detail really matters. Curiosity about AI, automation and talent technology. You are excited by what tech can do, but you know the human experience comes first. A simple communication style. You can explain complex workflows in a way people actually understand. A “no functional shoulder pads” mindset. It is not your team versus another team. It is all of us working together to change the energy system global?mon?? You get stuck in, make progress and do not wait for perfect. A belief that simplicity beats complexity. If something is too hard to teach or explain clearly, it is probably too complex. A real care for the Octopus way of doing things: fast, human, kind and never corporate sludge Why else you'll love it here • Wondering what the salary for this role is?Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!, • Octopus Energy Group is aunique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recordeda podcast about our cultureand how we empower our people. We’ve also been placed in thetop 10 companies for senior leadership, • Visit our UK perks hub -Octopus Employee Benefits P.S. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at talent(at)octoenergy.com and we’d love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.Need any specific accommodations?Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. #J-18808-Ljbffr

This is not a traditional recruitment ops role. Talent Ops at Octopus is one of the most important parts of how we protect candidate love, keep our hiring machine moving globally, help our recruiters do brilliant work and make sure our systems, data, reporting and processes are genuinely useful with impact. Talent Ops is the engine room of Talent. When it works well, candidates feel it, recruiters feel it, hiring managers feel it and the business moves faster and smarter. We’re looking for someone to help improve how we work and help us build a global talent experience that feels fast, smart, human and full of Octopus magic. This role is perfect for someone who is a recruiter and wants to move into the operational side of talent, or someone who has done talent ops for a few months now and wants to take the next step! (some of…) What you’ll do As a Talent team, we deal with the highest volume of inbound people reaching out or coming into Octopus after our Customer Ops teams, so response time and care really matter. Candidate love is one of the most important things we protect. Every interaction tells people who Octopus really is, whether they get the job or not. We want candidates to feel that love and care. Candidates usually reach us in 4 main ways: They email our Talent inbox, They reach out on social media, They email PR, They reach out directly to leadership. However they come in, our job is to make sure no candidate disappears into the void. Talent inbox, LinkedIn, social messages and escalations should be actively handled and followed up properly. Champion candidate love by making sure candidates get fast, kind, clear and human responses throughout the hiring process. You’ll help keep candidate experience visible by tracking response times, ghosting, feedback themes, Lever CX, Glassdoor and escalation trends, making sure issues are resolved properly and learnings are shared so we keep getting better. Talent Ops should track all of these trends very closely. You will help make sure candidate love is not just something we talk about, but something we measure and improve weekly. You will help make sure our tools make Talent faster, smarter and more human. That includes Lever, LinkedIn Recruiter, Notion, Slack, Metaview, Glassdoor, job boards, reporting dashboards and any other tools we use across Talent. You will look at how these tools work together and where they could be simpler, clearer or more useful. Tools are not the strategy. If a tool does not improve speed, quality, insight or candidate love, we should challenge it. If a new tool could have a huge impact, we should test it. Continue to report across all of our Talent tech stack, especially Lever and Lightdash. You will help build and improve reporting that gives the Head of TA and business a clear view of what is happening, where things are blocked, and where we need to make better decisions. This includes things like, Candidate love and response times, Requisitions and headcount reporting, Lever CX and Glassdoor themes, Source quality (especially our 1.5 million candidates). The goal is not data theatre. The goal is useful insight that helps us make better hiring decisions, improve the experience and spot problems early! You will work closely with lots of different teams across octopus. You will constantly look at how people experience our hiring process and where we can improve it. That means speaking to people including candidates, watching where things slow down, reviewing feedback daily/weekly, spotting trends and being curious about how the process actually feels in real life. Improve processes and AI across the workflow You’ll look at the end to end hiring workflow and help make it better. We want to use AI and tech in a way that helps recruiters spend more time with humans and less time wrestling with admin. AI should help us move faster and improve quality, but it should never make the candidate experience colder, less fair or less Octopus Lever is our live candidate universe. It is not just an ATS. You will help make sure Lever is clean, useful and trusted. If the data is wrong, we need to fix the input, not just explain around it. Good Talent Ops means the team can trust what they see and act quickly. Lever is our core Talent system so we need to build reporting on how effectively Lever is helping us deliver against our needs. This role is not just systems and dashboards. It is about helping the whole Talent team work better. You will work closely with our head of talent, recruiters, hiring managers, Talent leaders, Ops, Marketing, Finance and data teams to improve how hiring works across Octopus. You will help educate hiring managers on feedback quality, Lever use, candidate experience and simple hiring processes. You will help recruiters by removing friction, improving tools, creating clearer reporting and making the process easier to run well. A deep care for candidates and candidate experience Recruitment ops experience, ideally in a fast moving, high volume or global business A brilliant understanding of ATS systems, especially Lever or talent tooling Reporting and data skills. You can turn messy info into useful insight and clear action A continuous improvement mindset. You notice friction, ask why, and make things better A strong eye for detail. Talent Ops is in the detail and the detail really matters. Curiosity about AI, automation and talent technology. You are excited by what tech can do, but you know the human experience comes first. A simple communication style. You can explain complex workflows in a way people actually understand. A “no functional shoulder pads” mindset. It is not your team versus another team. It is all of us working together to change the energy system global?mon?? You get stuck in, make progress and do not wait for perfect. A belief that simplicity beats complexity. If something is too hard to teach or explain clearly, it is probably too complex. A real care for the Octopus way of doing things: fast, human, kind and never corporate sludge Why else you'll love it here • Wondering what the salary for this role is?Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!, • Octopus Energy Group is aunique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recordeda podcast about our cultureand how we empower our people. We’ve also been placed in thetop 10 companies for senior leadership, • Visit our UK perks hub -Octopus Employee Benefits P.S. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at talent(at)octoenergy.com and we’d love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.Need any specific accommodations?Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. #J-18808-Ljbffr

Temporary Customer Success Specialist - Immediate Start Location: Central London Daily rate: £115.38 per day + holiday accrual Job Type: Monday - Friday office based Hours: 8:45am- 5:30pm Duration: 3 Months (with possibility to extend) Looking for a role where you can genuinely make a difference to people's lives? This is more than customer service. You'll support people through important, often emotional decisions, providing clarity, reassurance, and expert guidance when they need it most. Joining a fast-growing, purpose-driven tech business, you'll own the full customer journey from first conversation to completion. You'll combine empathy with commercial awareness to help customers make confident decisions. What You'll Do • Support customers via phone, email, and chat, • Lead consultative, human conversations (no scripts), • Guide decisions with empathy and commercial awareness, • Own the end-to-end customer journey, • Deliver against targets for conversion and satisfaction, • Help improve the customer experience as you go What We're Looking For • A natural communicator who builds trust quickly, • Experience in sales, service, or advisory roles, • Target-driven with a customer-first mindset, • Calm, resilient, and organised under pressure, • Proactive, positive, and solutions-focused Why Join? • High-growth, mission-led company, • Real progression and development opportunities, • Supportive, collaborative team culture, • Make a genuine impact every single day Want to go beyond traditional customer service and make a real impact? Apply now Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy. JBRP1_UKTJ

Join to apply for the Paid Social Director role at GroupM 1 month ago Be among the first 25 applicants Join to apply for the Paid Social Director role at GroupM OpenDoor I Paid Social Director PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Paid Social Director at OpenDoor, WPP’s bespoke global operating model for Amazon. About Wpp & Opendoor At WPP, we’re constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP’s impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client’s specific needs and challenges, providing easy access to the right capabilities. And that’s why we’ve built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon – building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact – for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor’s values are built from Amazon’s own 16 Leadership Principles, and WPP’s core values of Open, Optimistic and Extraordinary. Together, when WPP’s Creative Transformation meets Amazon’s next-level customer centricity, our people come together to challenge and impact what’s done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP’s top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth’s most ambitious opportunities in marketing, tech, media, business, and creativity. About The Role We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Paid Social Director. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. Responsibilities Campaign Management • Overseeing the production of comprehensive paid social media plans (+ supporting material) that align with client’s objectives and KPIs. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders., • Overseeing a hybrid team (made up of both local and Global Hub employees) responsible for the end-to-end setup of paid social campaigns across all the relevant social platforms. Comfortable troubleshooting and helping train junior team members to use advanced features such as bid rules and 3rd party optimisation/creative/measurement tools., • Ultimately responsible for maintaining the standard of regular quality assurance (QA) checks undertaken by everyone working on the account (both locally and in the Global Hub) to ensure campaigns are set up to defined best practice standards (and helping to evolve these best-practices as necessary)., • Working with team to ensure the standard and accuracy of weekly/monthly campaign performance reports. Joining client calls on a regular basis and supporting the team to present results as necessary., • Ensuring all performance commentary delivers valuable insight and recommendations to clients. Working with the team to identify trends and recommend actions on-platform to capitalise/mitigate these trends as necessary., • Ensuring the standard of end-of-campaign reporting and quarterly/annual reviews. Leading standalone research projects as required by the client., • This will include both biddable social activities and non-biddable social activities (lens, IO products, custom products), • You will be the ultimate person in charge seeing through planning to activation via Wrike for all markets within Social, ensure tools like Smartly, Octra and Optimisation tools are used for the correct RTB., • You will lead Social analysis, optimization recommendations and test and learn approaches – both designed and deploying with the team., • You will be the ultimate lead for ensuring trafficking, naming conversions and audiences are built using Amazon’s requirements., • You will work closely with the implementational planning team and the comms design team to create media plans which drive success for Prime Video releases. Client & Partner Management • Responsible for delivering on the over-arching paid social strategy across the account(s) and ensuring this ties in with the wider digital and comms strategy., • Acting as a key social point-of-contact for your client(s) ensuring their continuing confidence in the quality of the team and agency’s social output., • Demonstrating a deep understanding of the media and technology developments that influence your client’s business. Able to identify opportunities to test and innovate in the paid social space, presenting these opportunities to stakeholders and securing client backing., • Managing internal and external stakeholders to ensure multiple projects can be delivered simultaneously and to the required standard., • Building and maintaining relationships with the key media partners including Meta, Twitter, Snap, TikTok, Pinterest and others. People Management • Ensuring the effective management of both the local team and Global Hub employees, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met., • Working with your immediate team to help train and develop their skills as necessary. Leading by example to motivate and encourage all those with less experience on the wider team., • Communicate clearly and in a timely manner with internal and external stakeholders as required across email, chat, video and in-person. Leading presentations where necessary., • Attend and lead regular internal meetings and training sessions in order to actively contribute to a collaborative and friendly paid social community., • Leading the recruitment process for your immediate team and working with the head of department to assist with wider team recruitment as needed. This will involve leading interviews, making staffing decisions and acting as an ambassador for the team to potential candidates. Operational Excellence • Identify opportunities to test and innovate in the paid social space. Presenting these opportunities to stakeholders and securing client backing. Developing these into initiatives that can be used to further evolve the standard & efficiency of paid social buying across the wider team., • Developing tailored testing/learning agendas for clients that drive clear and actionable insight on each social platform., • Working closely with planning team + other channel specialists to ensure paid social activity compliments and enhances the wider marketing mix., • Collaborating on thought-leadership pieces and POVs for the agency and GMS social community., • Responsible for the accurate and effective management of agency finance processes. Ensuring the immediate team fulfil the mandatory finance process in a timely and accurate manner to ensure prompt payment/invoicing and minimise finance queries., • Working to ensure account profitability with direct input on staffing and commercial target conversations where required. Qualifications • Extensive experience setting up and optimising paid social campaigns across a number of the key social platforms (Facebook, Instagram, Twitter, Snap, TikTok etc). Training certifications in any of the key platforms would be a plus (e.g. Meta Blueprint)., • Experience planning large-scale paid social campaigns, preferably across a mix of brand and direct-response objectives., • Experience compiling detailed and insightful end of campaign reports & presentations. Experience managing a team to jointly compile regular client presentations (QBRs, annual reviews etc). BONUS POINTS • A clear track record of working with clients and external stakeholders. Forming strong relationships is key to the role and the ideal candidate should feel comfortable presenting to clients and leading calls regularly., • Experience line managing others, helping ensure day-to-day workloads are effectively managed. The ideal candidate should also have experience training and mentoring those more junior across all things paid social and should be able to communicate effectively with people from all diverse backgrounds, cultures, countries., • Experience planning and working towards commercial targets would be of benefit., • Teamwork is key to this role and we are looking for someone who is collaborative, friendly, and with a can-do attitude. Benefits Of Opendoor • Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies., • Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon., • Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open., • Data-Driven Environment: Develop your analytical skills and contribute to data-driven decision making., • Global Impact: Be part of a team that is shaping the future of marketing on a global scale. How To Apply Interested candidates are encouraged to submit their resume and cover letter to [email protected] by [application deadline]. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Amazon x WPP Confidential 1 requisitionid:19779 • Director, • Full-time, • Other, • Advertising Services, Marketing Services, and Technology, Information and Internet Referrals increase your chances of interviewing at GroupM by 2x Get notified about new Social Director jobs in London, England, United Kingdom. Greater London, England, United Kingdom 4 days ago London, England, United Kingdom 9 hours ago London, England, United Kingdom 1 hour ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 hour ago London, England, United Kingdom 2 weeks ago Battersea, England, United Kingdom 1 week ago London, England, United Kingdom 4 days ago London, England, United Kingdom 2 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Greater London, England, United Kingdom 3 weeks ago London, England, United Kingdom 6 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 6 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 4 days ago London, England, United Kingdom 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

This is not a traditional recruitment ops role. Talent Ops at Octopus is one of the most important parts of how we protect candidate love, keep our hiring machine moving globally, help our recruiters do brilliant work and make sure our systems, data, reporting and processes are genuinely useful with impact. Talent Ops is the engine room of Talent. When it works well, candidates feel it, recruiters feel it, hiring managers feel it and the business moves faster and smarter. We’re looking for someone to help improve how we work and help us build a global talent experience that feels fast, smart, human and full of Octopus magic. This role is perfect for someone who is a recruiter and wants to move into the operational side of talent, or someone who has done talent ops for a few months now and wants to take the next step! (some of…) What you’ll do As a Talent team, we deal with the highest volume of inbound people reaching out or coming into Octopus after our Customer Ops teams, so response time and care really matter. Candidate love is one of the most important things we protect. Every interaction tells people who Octopus really is, whether they get the job or not. We want candidates to feel that love and care. Candidates usually reach us in 4 main ways: They email our Talent inbox, They reach out on social media, They email PR, They reach out directly to leadership. However they come in, our job is to make sure no candidate disappears into the void. Talent inbox, LinkedIn, social messages and escalations should be actively handled and followed up properly. Champion candidate love by making sure candidates get fast, kind, clear and human responses throughout the hiring process. You’ll help keep candidate experience visible by tracking response times, ghosting, feedback themes, Lever CX, Glassdoor and escalation trends, making sure issues are resolved properly and learnings are shared so we keep getting better. Talent Ops should track all of these trends very closely. You will help make sure candidate love is not just something we talk about, but something we measure and improve weekly. You will help make sure our tools make Talent faster, smarter and more human. That includes Lever, LinkedIn Recruiter, Notion, Slack, Metaview, Glassdoor, job boards, reporting dashboards and any other tools we use across Talent. You will look at how these tools work together and where they could be simpler, clearer or more useful. Tools are not the strategy. If a tool does not improve speed, quality, insight or candidate love, we should challenge it. If a new tool could have a huge impact, we should test it. Continue to report across all of our Talent tech stack, especially Lever and Lightdash. You will help build and improve reporting that gives the Head of TA and business a clear view of what is happening, where things are blocked, and where we need to make better decisions. This includes things like, Candidate love and response times, Requisitions and headcount reporting, Lever CX and Glassdoor themes, Source quality (especially our 1.5 million candidates). The goal is not data theatre. The goal is useful insight that helps us make better hiring decisions, improve the experience and spot problems early! You will work closely with lots of different teams across octopus. You will constantly look at how people experience our hiring process and where we can improve it. That means speaking to people including candidates, watching where things slow down, reviewing feedback daily/weekly, spotting trends and being curious about how the process actually feels in real life. Improve processes and AI across the workflow You’ll look at the end to end hiring workflow and help make it better. We want to use AI and tech in a way that helps recruiters spend more time with humans and less time wrestling with admin. AI should help us move faster and improve quality, but it should never make the candidate experience colder, less fair or less Octopus Lever is our live candidate universe. It is not just an ATS. You will help make sure Lever is clean, useful and trusted. If the data is wrong, we need to fix the input, not just explain around it. Good Talent Ops means the team can trust what they see and act quickly. Lever is our core Talent system so we need to build reporting on how effectively Lever is helping us deliver against our needs. This role is not just systems and dashboards. It is about helping the whole Talent team work better. You will work closely with our head of talent, recruiters, hiring managers, Talent leaders, Ops, Marketing, Finance and data teams to improve how hiring works across Octopus. You will help educate hiring managers on feedback quality, Lever use, candidate experience and simple hiring processes. You will help recruiters by removing friction, improving tools, creating clearer reporting and making the process easier to run well. A deep care for candidates and candidate experience Recruitment ops experience, ideally in a fast moving, high volume or global business A brilliant understanding of ATS systems, especially Lever or talent tooling Reporting and data skills. You can turn messy info into useful insight and clear action A continuous improvement mindset. You notice friction, ask why, and make things better A strong eye for detail. Talent Ops is in the detail and the detail really matters. Curiosity about AI, automation and talent technology. You are excited by what tech can do, but you know the human experience comes first. A simple communication style. You can explain complex workflows in a way people actually understand. A “no functional shoulder pads” mindset. It is not your team versus another team. It is all of us working together to change the energy system global?mon?? You get stuck in, make progress and do not wait for perfect. A belief that simplicity beats complexity. If something is too hard to teach or explain clearly, it is probably too complex. A real care for the Octopus way of doing things: fast, human, kind and never corporate sludge Why else you'll love it here • Wondering what the salary for this role is?Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!, • Octopus Energy Group is aunique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recordeda podcast about our cultureand how we empower our people. We’ve also been placed in thetop 10 companies for senior leadership, • Visit our UK perks hub -Octopus Employee Benefits P.S. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at talent(at)octoenergy.com and we’d love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.Need any specific accommodations?Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. #J-18808-Ljbffr

This is not a traditional recruitment ops role. Talent Ops at Octopus is one of the most important parts of how we protect candidate love, keep our hiring machine moving globally, help our recruiters do brilliant work and make sure our systems, data, reporting and processes are genuinely useful with impact. Talent Ops is the engine room of Talent. When it works well, candidates feel it, recruiters feel it, hiring managers feel it and the business moves faster and smarter. We’re looking for someone to help improve how we work and help us build a global talent experience that feels fast, smart, human and full of Octopus magic. This role is perfect for someone who is a recruiter and wants to move into the operational side of talent, or someone who has done talent ops for a few months now and wants to take the next step! (some of…) What you’ll do As a Talent team, we deal with the highest volume of inbound people reaching out or coming into Octopus after our Customer Ops teams, so response time and care really matter. Candidate love is one of the most important things we protect. Every interaction tells people who Octopus really is, whether they get the job or not. We want candidates to feel that love and care. Candidates usually reach us in 4 main ways: They email our Talent inbox, They reach out on social media, They email PR, They reach out directly to leadership. However they come in, our job is to make sure no candidate disappears into the void. Talent inbox, LinkedIn, social messages and escalations should be actively handled and followed up properly. Champion candidate love by making sure candidates get fast, kind, clear and human responses throughout the hiring process. You’ll help keep candidate experience visible by tracking response times, ghosting, feedback themes, Lever CX, Glassdoor and escalation trends, making sure issues are resolved properly and learnings are shared so we keep getting better. Talent Ops should track all of these trends very closely. You will help make sure candidate love is not just something we talk about, but something we measure and improve weekly. You will help make sure our tools make Talent faster, smarter and more human. That includes Lever, LinkedIn Recruiter, Notion, Slack, Metaview, Glassdoor, job boards, reporting dashboards and any other tools we use across Talent. You will look at how these tools work together and where they could be simpler, clearer or more useful. Tools are not the strategy. If a tool does not improve speed, quality, insight or candidate love, we should challenge it. If a new tool could have a huge impact, we should test it. Continue to report across all of our Talent tech stack, especially Lever and Lightdash. You will help build and improve reporting that gives the Head of TA and business a clear view of what is happening, where things are blocked, and where we need to make better decisions. This includes things like, Candidate love and response times, Requisitions and headcount reporting, Lever CX and Glassdoor themes, Source quality (especially our 1.5 million candidates). The goal is not data theatre. The goal is useful insight that helps us make better hiring decisions, improve the experience and spot problems early! You will work closely with lots of different teams across octopus. You will constantly look at how people experience our hiring process and where we can improve it. That means speaking to people including candidates, watching where things slow down, reviewing feedback daily/weekly, spotting trends and being curious about how the process actually feels in real life. Improve processes and AI across the workflow You’ll look at the end to end hiring workflow and help make it better. We want to use AI and tech in a way that helps recruiters spend more time with humans and less time wrestling with admin. AI should help us move faster and improve quality, but it should never make the candidate experience colder, less fair or less Octopus Lever is our live candidate universe. It is not just an ATS. You will help make sure Lever is clean, useful and trusted. If the data is wrong, we need to fix the input, not just explain around it. Good Talent Ops means the team can trust what they see and act quickly. Lever is our core Talent system so we need to build reporting on how effectively Lever is helping us deliver against our needs. This role is not just systems and dashboards. It is about helping the whole Talent team work better. You will work closely with our head of talent, recruiters, hiring managers, Talent leaders, Ops, Marketing, Finance and data teams to improve how hiring works across Octopus. You will help educate hiring managers on feedback quality, Lever use, candidate experience and simple hiring processes. You will help recruiters by removing friction, improving tools, creating clearer reporting and making the process easier to run well. A deep care for candidates and candidate experience Recruitment ops experience, ideally in a fast moving, high volume or global business A brilliant understanding of ATS systems, especially Lever or talent tooling Reporting and data skills. You can turn messy info into useful insight and clear action A continuous improvement mindset. You notice friction, ask why, and make things better A strong eye for detail. Talent Ops is in the detail and the detail really matters. Curiosity about AI, automation and talent technology. You are excited by what tech can do, but you know the human experience comes first. A simple communication style. You can explain complex workflows in a way people actually understand. A “no functional shoulder pads” mindset. It is not your team versus another team. It is all of us working together to change the energy system global?mon?? You get stuck in, make progress and do not wait for perfect. A belief that simplicity beats complexity. If something is too hard to teach or explain clearly, it is probably too complex. A real care for the Octopus way of doing things: fast, human, kind and never corporate sludge Why else you'll love it here • Wondering what the salary for this role is?Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!, • Octopus Energy Group is aunique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recordeda podcast about our cultureand how we empower our people. We’ve also been placed in thetop 10 companies for senior leadership, • Visit our UK perks hub -Octopus Employee Benefits P.S. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at talent(at)octoenergy.com and we’d love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.Need any specific accommodations?Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. #J-18808-Ljbffr