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Internal Account Manager / Inside Sales (Product) Kettering/ Hybrid Permanent Monday to Friday, 37.5 hours per week Let's be honest - most 'internal sales' roles are either glorified order processing or chaotic firefighting. This one sits properly in the middle and done well, it's genuinely a commercial role. You'll be the link between customers, external sales, and supply chain - owning the process from enquiry through to delivery. Not just taking orders, but making sure everything runs smoothly, issues get sorted quickly, and opportunities aren't missed along the way. What you'll actually be doing • Acting as the day-to-day contact for key customers - queries, updates, problem-solving, • Managing orders end-to-end (from quote through to delivery), • Working closely with external sales and supply chain to keep everything on track, • Proactively keeping customers updated rather than waiting for them to chase, • Handling pricing, delivery schedules and stock-related decisions, • Sorting out invoice queries and general 'when things don't quite line up' issues What they're looking for • Someone organised, detail-focused and able to juggle multiple priorities, with prior internal sales experience, • Comfortable dealing with customers day-to-day and building proper relationships, • Confident working with numbers, pricing and margins, • Someone who doesn't just sit on problems - you'll need to dig in and get them sorted, • Good communication across teams (sales, ops, suppliers - the lot) What you'll get in return • A role where you're trusted to manage your own workload, • Proper exposure across sales, supply chain and operations, • The chance to influence customer experience and commercial outcomes, • A business that values proactive people, not box-tickers Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. Impact Recruitment is an employment business working on behalf of our client. All responses will be managed in accordance with GDPR. JBRP1_UKTJ

National Account Coordinator £31,064pa, NN17 1QE, 33 days holiday, 8am-5pm Monday to Friday, Bupa Health Cash Plan. Pension, Permanent Due to continued success and expansion, a head office location of a national industrial service provider has an exciting opportunity for a National Account Coordinator to join their operations team. You will be managing mainly 3 key national customers accounts across the UK and Ireland: Managing all administration support for site resident engineers Dealing with all in coming communications via telephone and email from large account customers, providing a high standard of customer service Providing first-line technical support, and liaising with company engineers when required Processing weekly time-sheets for engineers payroll Raising job-sheets and invoices for engineers services Compile, produce and analysis weekly reports for Senior Management Provide administration support to other internal departments, and other depots based throughout the UK We would expect the successful National Account Coordinator to be able to demonstrate a good work working knowledge of Microsoft Office, including Excel. Be an excellent communicator, and have a confident, internal and external customer focused manner with a positive, proactive attitude. You will be supported to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within Customer Account Manager, Service Administrator or Customer Coordinator from a technical or hire environment. You will be joining the UK head office of a company that has been established for nearly 40 years, and has an enviable reputation in their field of services. Working directly with the National Operations Manager, this role offers variety on a daily basis. The organisation name is synonymous with delivering outstanding quality services, and they are keen to recruit a National Account Coordinator who strives to offer the same. 33 days paid holiday per year Monday to Friday 8am to 5pm £31,064pa Pension & Health Care plan after qualifying period Permanent Immediate start Please contact Alicia to discuss this role further or click apply to forward an up to date copy of your CV Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion