Client Excellence Concierge/ Receptionist Ebbsfleet Kent
4 days ago
Northfleet
Client Excellence Concierge / Receptionist | Ebbsfleet - Kent. Up to £28,000 (FTE) | Permanent | Full-time or Part-time | Office-based \n \n Alexander Lyons Solutions is recruiting on behalf of a growing, multi-office firm in the South East. \n \n The role \n You'll be the face of the firm - the first person clients and visitors meet, and the one who makes sure everything behind the front desk runs smoothly. This is more than reception: it's a client experience role in a professional, regulated environment where first impressions matter. \n \n Based at the firm's Ebbsfleet office. \n \n What you'll be doing \n\n • Welcoming clients and visitors — refreshments, notifying the right people, a seamless experience from the moment they arrive\n, • Managing incoming calls, emails, mail and deliveries, and directing enquiries efficiently\n, • Keeping meeting rooms, reception and shared spaces booked, presentable and ready\n, • Handling mail and legal documents in line with GDPR and legal-sector regulations (SRA/CLC)\n, • Supporting the wider team with admin — filing, printing, scanning, event coordination\n, • Spotting ways to improve processes and make the office run better\n\n What you'll need \n\n • Excellent communication skills and a warm, professional manner\n, • Strong organisation — comfortable in a fast-paced, changing environment\n, • Discretion and confidentiality (you'll handle sensitive legal documents)\n, • Sharp attention to detail, excellent grammar and proofreading\n\n