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We're looking for a Senior HR Generalist to join a busy, fast-paced HR function supporting a large, established organisation currently going through significant transformation. \n \n This is a varied, face-to-face HR role. You'll be the go-to person for day-to-day ER/ HR support, working closely with the HR Director, managers and employees through a centralised case management model. You'll get hands-on exposure across, ER, compensation & benefits, onboarding, employee relations, performance management and HR reporting — a great for someone looking to broaden their generalist experience without carrying a heavy ER caseload. \n \n What you'll be doing \n • Supporting / coaching managers with regards to all aspects of HR \n • Coordinating onboarding and employee lifecycle activity, including system updates and documentation \n • Coordinating compensation and benefits \n • Producing HR analysis reports and data (strong Excel skills essential) \n • Contributing to knowledge base content and spotting opportunities to improve processes \n • Supervise and support the HR Officer \n • Managing HR cases end-to-end, from intake through resolution, keeping employees and managers updated along the way \n \n What we're looking for: \n • Strong HR generalist experience including ER, compensation and benefits, relationship building \n • Comfortable working in HRI systems (Workday experience a plus) \n • Strong Excel and data analysis/ HR reporting skills \n • Excellent written and verbal communication \n • Able to juggle a busy and ever-changing work in a fast-paced environment \n \n \n NB: This is 5 days a week initially while training, moving to hybrid once settled. This role is initially a contract role, starting ASAP, until the end of the year. Our client offers a really varied role coupled with a good benefits package \n \n Sound like you? We'd love to hear from you — apply today.

West London | Hybrid Working (2 Days Office / 3 Days Home) £18.37 PAYE (£24.37 Umbrella) 36 Hours per Week Initial 6-Month Temporary Assignment Adecco are currently recruiting for an experienced Customer Relations Officer (Complaints) to join a busy public sector organisation in West London. This role sits within a dedicated Customer Relations team and focuses on handling complex complaints and enquiries relating to Adult Social Care, Children's Services and Corporate Complaints. We are particularly interested in hearing from candidates who have previously worked within local government, housing, social care, customer relations, complaints management or Ombudsman-related environments. Key Responsibilities Managing a caseload of statutory and corporate complaints. Identifying and progressing Children's Statutory, Adult Social Care and Corporate Complaints. Liaising with service managers and departments to gather information and investigate cases. Drafting high-quality, professional complaint responses. Ensuring complaints are handled within statutory timescales and organisational procedures. Supporting the resolution of sensitive and complex cases involving vulnerable residents. Handling customer enquiries via telephone, email and written correspondence. Maintaining accurate records and ensuring GDPR compliance. Supporting service improvement through complaint analysis and feedback. About You To be successful, you will have: Experience handling complaints within a local authority, social care setting, housing association, NHS, public sector or regulated environment. Excellent written communication skills with the ability to produce professional responses and reports. Knowledge of complaints procedures and case management processes. Experience working with sensitive or vulnerable customers. Strong organisational skills and the ability to manage competing priorities. A high level of attention to detail. Confidence communicating with stakeholders at all levels. Desirable Experience Adult Social Care complaints. Children's Services statutory complaints. Ombudsman investigations or complaint escalation processes. Customer Relations or Complaints Team experience within a local authority. Safeguarding awareness. FOI, EIR or GDPR request handling. What's on Offer? Hybrid working arrangement (2 days office-based, 3 days remote). Supportive and collaborative team environment. Opportunity to gain experience within a large public sector organisation. Immediate start available. 36-hour working week. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

In some cases, you might need to travel to a Hearing Centre. You will have a degree of flexibility and autonomy in managing your workload, deciding how to pursue cases and develop your own style and approach. Presenting cases before the Immigration Tribunal.

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes. Housing Solutions Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 35 hours per week £245 per day Umbrella inside IR35 IT Equipment Provided ASAP Start Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home About You You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment. Essential skills & experience: Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment Confident conducting interviews, assessments, and drafting detailed decision letters Excellent communication skills, with the ability to explain complex legal matters clearly to customers Strong negotiation and problem-solving skills, particularly with landlords and support services Customer-focused approach with empathy for vulnerable individuals Organised, resilient, and able to work to strict statutory deadlinesKey Responsibilities Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017 Make robust, legally sound decisions on eligibility, priority need, and intentionality Take proactive steps to prevent and relieve homelessness through early intervention and casework Interview and support customers at risk, providing clear advice on housing options and alternatives Negotiate with landlords and partners to secure sustainable accommodation solutions Liaise with internal departments, legal services, and external agencies to deliver positive outcomes Maintain accurate case records and ensure compliance with statutory duties Identify safeguarding concerns and support vulnerable households appropriately Contribute to reducing reliance on temporary accommodation and improving service outcomesWhy Apply? Competitive daily rate Flexible hybrid working arrangement Opportunity to contribute directly to reducing homelessness and improving residents' lives Work within a collaborative, high-performing local authority team Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Environmental Health Officer / Enforcement Officer We are currently seeking an experienced Environmental Health Officer / Enforcement Officer to join our Health & Safety Enforcement Team This is an excellent opportunity for a qualified professional with current health & safety enforcement experience to manage a varied caseload of proactive and reactive enforcement work. Location: Wembley, London Hours: 36 hours per week Working Pattern: Hybrid with flexible and remote working available Rate: Negotiable Key Responsibilities Manage a diverse caseload of health & safety enforcement work. Undertake proactive inspections and reactive investigations. Investigate health & safety complaints and RIDDOR notifications. Take appropriate enforcement action in line with current legislation. Ensure compliance with relevant health & safety laws and guidance. Essential Requirements Current experience in health & safety enforcement. A recognised professional qualification to undertake health & safety interventions, such as: Diploma, BSc or MSc in Environmental Health NEBOSH qualification Registration with the CIEH. Strong working knowledge of health & safety legislation. Experience investigating health & safety complaints, RIDDOR notifications and enforcement action. Excellent communication, organisational and case management skills. If you are an experienced Environmental Health professional looking for a flexible hybrid opportunity within a busy enforcement team, we'd like to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

West London | Hybrid Working (2 Days Office / 3 Days Home) £18.37 PAYE (£24.37 Umbrella) 36 Hours per Week Initial 6-Month Temporary Assignment Adecco are currently recruiting for an experienced Customer Relations Officer (Complaints) to join a busy public sector organisation in West London. This role sits within a dedicated Customer Relations team and focuses on handling complex complaints and enquiries relating to Adult Social Care, Children's Services and Corporate Complaints. We are particularly interested in hearing from candidates who have previously worked within local government, housing, social care, customer relations, complaints management or Ombudsman-related environments. Key Responsibilities Managing a caseload of statutory and corporate complaints. Identifying and progressing Children's Statutory, Adult Social Care and Corporate Complaints. Liaising with service managers and departments to gather information and investigate cases. Drafting high-quality, professional complaint responses. Ensuring complaints are handled within statutory timescales and organisational procedures. Supporting the resolution of sensitive and complex cases involving vulnerable residents. Handling customer enquiries via telephone, email and written correspondence. Maintaining accurate records and ensuring GDPR compliance. Supporting service improvement through complaint analysis and feedback. About You To be successful, you will have: Experience handling complaints within a local authority, social care setting, housing association, NHS, public sector or regulated environment. Excellent written communication skills with the ability to produce professional responses and reports. Knowledge of complaints procedures and case management processes. Experience working with sensitive or vulnerable customers. Strong organisational skills and the ability to manage competing priorities. A high level of attention to detail. Confidence communicating with stakeholders at all levels. Desirable Experience Adult Social Care complaints. Children's Services statutory complaints. Ombudsman investigations or complaint escalation processes. Customer Relations or Complaints Team experience within a local authority. Safeguarding awareness. FOI, EIR or GDPR request handling. What's on Offer? Hybrid working arrangement (2 days office-based, 3 days remote). Supportive and collaborative team environment. Opportunity to gain experience within a large public sector organisation. Immediate start available. 36-hour working week. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Homelessness Prevention & Solutions Officer Location: North West London Rate: £28.00 per hour (Umbrella) Contract: 6 Months Working Pattern: Full Time Working Arrangement: Hybrid We are currently recruiting for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs team in North West London. This is an excellent opportunity for a housing professional with experience in homelessness prevention, housing options, and statutory homelessness assessments to make a real difference to residents facing housing difficulties. Key Responsibilities Deliver the Council's statutory duties to prevent and relieve homelessness under the Housing Act 1996 and Homelessness Reduction Act 2017. Manage a caseload of households threatened with homelessness or currently homeless. Conduct homelessness assessments and determine appropriate housing duties. Develop and review Personalised Housing Plans (PHPs). Negotiate with landlords, agents, family members, and other parties to prevent homelessness and sustain accommodation. Explore a range of housing options including private rented sector accommodation, supported housing, and alternative housing solutions. Support households to secure and sustain suitable accommodation. Provide advice and assistance on housing rights, homelessness legislation, welfare benefits, and tenancy sustainment. Prepare detailed case records, decision letters, and statutory documentation. Manage complex homelessness cases, including those subject to legal challenge, judicial review, and Ombudsman enquiries.Requirements Previous experience working within Homelessness Prevention, Housing Options, or Housing Needs. Strong knowledge of the Housing Act 1996, Homelessness Reduction Act 2017, and associated legislation. Experience conducting statutory homelessness assessments and issuing housing decisions. Ability to manage complex and sensitive cases. Excellent negotiation, communication, and problem-solving skills. Experience working within a Local Authority housing environment is highly desirable. Knowledge of welfare benefits, tenancy sustainment, and housing pathways. If you have experience in homelessness prevention and housing options and are looking for your next contract opportunity, we would like to hear from you

Job Advert – Business Support Officer Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Rate: 17.33 p/h About the Role We are seeking an experienced Business Support Officer to join the Council on an agency basis, providing vital support to the Council's complaints function. This is an excellent opportunity for an organised and customer-focused professional who can manage a varied workload while ensuring complaints are processed efficiently and accurately. The successful candidate will be responsible for reviewing incoming complaints, identifying the appropriate service area, and allocating cases promptly to ensure they are managed within corporate timescales. You will play a key role in supporting the effective handling of resident enquiries and complaints, helping to deliver a high-quality service. Key Responsibilities Review and assess incoming complaints. Identify the appropriate Council service area responsible for responding. Accurately allocate complaints using the Council's case management system. Ensure cases are processed promptly and in line with corporate procedures and service standards. Maintain accurate records and monitor case progress where required. Liaise professionally with residents, Council officers and service teams. Support the efficient operation of the Council's complaints process while meeting deadlines and performance targets.About You To be successful in this role, you will have: Previous experience in complaints handling, customer service, casework or business administration. Excellent organisational skills with strong attention to detail. Experience using case management or customer relationship management (CRM) systems. The ability to manage competing priorities and work effectively under pressure. Strong written and verbal communication skills. A professional and customer-focused approach when dealing with residents and colleagues. The ability to work independently while contributing effectively as part of a team.Desirable Previous experience working within a local authority or wider public sector organisation. A good understanding of how Council services operate. Knowledge of corporate complaints procedures and working to statutory or organisational deadlines.Why Apply? This is an opportunity to contribute to an important Council service, supporting the effective management of resident complaints and helping to ensure enquiries are directed quickly and accurately to the right teams. If you are an experienced administrator or complaints professional with excellent organisational skills and a commitment to delivering high standards of customer service, we would like to hear from you

Job Title: Senior Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £23.05 PAYE / £30.09 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role We are seeking a highly motivated and knowledgeable Senior Local Welfare Assistance Officer to support the delivery of essential welfare and support services to residents. This is an exciting opportunity to take responsibility for the day-to-day administration and operational oversight of a team of Local Welfare Assistance Officers, ensuring the effective delivery of the Council's Crisis Resilience Fund, including housing-related support payments. You will play a key role in helping vulnerable residents access financial assistance and travel-related concessions while maintaining high standards of customer service and operational performance. Key Responsibilities Lead and coordinate the day-to-day activities of a team of Local Welfare Assistance Officers. Oversee the administration of the Crisis Resilience Fund, including housing support payments and other discretionary assistance schemes. Provide technical guidance and support to officers on complex welfare assistance cases. Support the team in processing and managing customer applications for: Freedom Passes Blue Badges Disabled Parking Bays Ensure applications are assessed accurately, fairly and within agreed service standards. Calculate, approve and arrange award payments through relevant systems. Handle complex customer enquiries and provide advice on welfare benefits and financial support options. Monitor team performance, quality assurance standards and workload distribution. Produce management information, statistical reports and expenditure monitoring data. Contribute to service improvement initiatives, policy implementation and operational development projects. Build effective working relationships with internal departments, external agencies and community partners. About You We are looking for someone with: Experience working within welfare benefits, local welfare assistance, housing support or a similar public sector environment. Strong knowledge of welfare benefits legislation, discretionary support schemes and customer assessment processes. Experience supporting or supervising a team in a customer-focused service. Excellent analytical and decision-making skills, with the ability to manage complex cases. Strong organisational skills and the ability to prioritise competing demands. Outstanding communication skills and a commitment to delivering excellent customer service. Experience using case management and benefits systems, alongside Microsoft Office applications. A proactive approach to improving services and supporting colleagues' development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Housing Officer Location: West London (Office-Based) Rate: £29 per hour (Umbrella) Contract: 3-Month Ongoing Contract About the Role We are currently recruiting for an experienced Housing Officer to join a busy housing service in West London. This is an office-based role offering a 3-month ongoing contract, ideal for a confident professional who can hit the ground running. Key Responsibilities Manage a designated patch of general needs and/or temporary accommodation properties Deliver a high-quality, customer-focused housing management service Handle tenancy management matters including rent arrears, ASB, complaints, and breaches of tenancy Carry out investigations and take appropriate enforcement action where required Work closely with internal teams and external agencies to resolve housing issues Ensure compliance with housing legislation, policies, and procedures Maintain accurate records and case notes using housing management systemsEssential Requirements Proven experience working as a Housing Officer Strong knowledge of housing management, tenancy law, and best practice Experience managing ASB cases and tenancy enforcement Excellent communication, negotiation, and organisational skills Ability to work effectively in a fast-paced, office-based environment Available for an immediate or short-notice start How to Apply If you are an experienced Housing Officer looking for your next contract opportunity in West London, please apply with your CV for immediate consideration

Temporary Accommodation Compliance Officer Location: Ealing, West London, W5 2HL (Hybrid Working - 3 days per week in the office) Rate: £23.05 PAYE / £30.09 Umbrella Contract: 3 months (possibility of extension) Hours: Mon-Fri, 35 hours Start Date: ASAP About the Role We are seeking a highly motivated and experienced Temporary Accommodation Compliance Officer to join our Housing team. This is an excellent opportunity to play a vital role in ensuring the effective management and compliance of temporary accommodation services, supporting residents and helping to maintain high standards across the accommodation portfolio. The successful candidate will be responsible for monitoring accommodation compliance, supporting tenancy management functions, liaising with landlords and accommodation providers, and ensuring that all accommodation is managed in accordance with relevant legislation, policies and procedures. Key Responsibilities Manage and monitor a portfolio of temporary accommodation properties. Ensure accommodation providers comply with contractual and regulatory requirements. Support the management of tenancy issues and the ending of tenancies through the appropriate legal processes. Conduct property inspections and monitor accommodation standards. Work collaboratively with internal departments, landlords, housing providers and external agencies. Maintain accurate records and provide timely reports on compliance and performance. Assist in achieving positive housing outcomes for residents placed in temporary accommodation.About You To be successful in this role, you will have: Experience of working within a homelessness and/or housing environment. Experience of ending tenancies through the appropriate legal process. Experience of managing a portfolio of accommodation. Strong organisational and case management skills. Excellent communication and stakeholder management abilities. The ability to work effectively in a fast-paced environment and manage competing priorities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities ·Deliver comprehensive, person-centred housing advice to prevent homelessness. ·Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. ·Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. ·Identify and address safeguarding concerns, making referrals to support services as necessary. ·Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. ·Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You ·Experience working in homelessness prevention, housing options, or housing casework. ·Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. ·Experience managing complex homelessness and tenancy sustainment cases. ·Excellent communication and negotiation skills to engage with landlords, tenants, and support services. ·Ability to interpret and apply housing legislation to support decision-making. ·Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Senior Housing Benefit Appeals Officer £30 per hour (Umbrella) Monday to Friday | 9:00am – 5:00pm Primarily Home-Based (Occasional Office Attendance) Contract Role We are currently recruiting for an experienced Senior Housing Benefit Appeals Officer to join a Local Authority team on a contract basis. This role is focused exclusively on appeals work and requires a specialist with strong experience managing complex cases through reconsideration, escalation and Tribunal stages. The Role You will be responsible for managing a caseload of Housing Benefit appeals, ensuring cases are progressed efficiently and in line with legislation, policy and Tribunal requirements. Key responsibilities include: Preparing and submitting Housing Benefit appeal cases Managing reconsiderations and escalated appeals Preparing detailed appeal submissions and legal documentation Representing the Council at Tribunal hearings Liaising with internal teams, legal representatives and external stakeholders Ensuring compliance with current Housing Benefit legislation and guidance Maintaining accurate case records and meeting strict deadlinesEssential Requirements Significant recent experience working specifically within Housing Benefit Appeals Proven experience preparing appeal submissions and reconsiderations Experience attending and representing cases at Tribunal hearings Strong knowledge of Housing Benefit regulations and appeal procedures Ability to manage complex caseloads independentlyWorking Arrangements Primarily remote/home-based role Occasional office meetings required Attendance at several Tribunal hearings each month is essential PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email

Private Housing Standards Officer Location: West London Rate: £40 per hour Umbrella Contract: 3-Month Ongoing Contract Hours: Monday to Friday, 9:00am – 5:00pm Working Pattern: 4 Days Onsite / 1 Day Remote . Key Responsibilities Investigate complaints relating to poor housing conditions within the private rented sector. Conduct property inspections and assess hazards using the Housing Health and Safety Rating System (HHSRS). Investigate reports of sub-standard Houses in Multiple Occupation (HMOs). Undertake HMO licensing inspections and compliance assessments. Advise landlords, managing agents and tenants on housing standards and legal requirements. Prepare schedules of work and negotiate improvements with property owners. Take informal and formal enforcement action where necessary. Draft and serve statutory notices in accordance with the Housing Act 2004 and associated legislation. Monitor compliance with enforcement actions and undertake follow-up inspections. Support policy development and initiatives aimed at improving housing standards across the borough. Maintain accurate records and prepare detailed reports and case files.Essential Experience We are keen to hear from candidates with experience in: Private Sector Housing Enforcement. HMO Licensing and Regulation. Housing Health and Safety Rating System (HHSRS). Investigating poor living standards and housing condition complaints. Housing Act 2004 enforcement. Environmental Health or Housing Standards functions within a local authority setting. Preparing and serving statutory notices and enforcement documentation. Managing complex housing enforcement cases from investigation through to resolution.Knowledge & Skills Strong understanding of the Housing Act 2004 and associated housing legislation. Knowledge of HMO licensing regulations and management standards. Experience applying HHSRS assessments in residential properties. Excellent investigative and problem-solving skills. Strong communication and negotiation abilities. Ability to manage a varied caseload and work independently. Competent report writing and case management skills. Do you have experience in HMO licensing, poor living standards investigations, HHSRS assessments and Environmental Health?If so, we'd love to hear from you

Job Title: Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £22.02 PAYE / £28.71 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role As a Local Welfare Assistance Officer, you will play a vital role in supporting residents experiencing financial hardship. You will assess and administer applications for a range of discretionary funds, provide welfare benefits advice, collaborate with internal and external partners, and help residents achieve greater financial stability. Key Responsibilities Administration and processing of the crisis resilience fund (includes housing payments previously known as discretionary housing payment) Administer applications for Local Welfare Provision, Discretionary Housing Payments (DHP), and Discretionary Council Tax Support/Hardship schemes in line with legislation and local policy. Deliver high‑quality, timely assessments and make fair, evidence‑based decisions. Assist residents with applications and provide comprehensive advice on welfare benefits, expenditure minimisation, and debt issues. Conduct home visits where necessary and work collaboratively with community organisations, charities, landlords, housing teams, and the DWP. Maintain accurate records, produce statistical data, and manage your caseload effectively. Identify potentially fraudulent claims and escalate appropriately. Use council IT systems to process awards, load payments, and update case notes. Experience We are seeking applicants with recent experience in the following areas: Administering Local Welfare Provision / Household Support FundYou will have recent experience assessing emergency financial support applications, crisis awards, or household support funding, including verifying evidence, determining eligibility, and making decisions based on policy. Administering Discretionary Housing Payments (DHP)You will be confident reviewing and processing DHP applications, understanding housing need, affordability assessments, and the regulatory framework governing DHP awards. Administering a Discretionary Council Tax SchemeYou have experience assessing Council Tax Support Hardship Fund or a similar discretionary council tax reduction scheme, including calculating awards and applying local scheme criteria. What You'll Bring Strong knowledge of welfare benefits legislation, including Housing Benefit and Council Tax Support. Analytical skills and the ability to apply discretion impartially. Excellent communication skills, both written and verbal. Ability to work independently, manage competing priorities, and meet strict deadlines. Experience supporting vulnerable residents with empathy, professionalism, and confidentiality. Ability to use Word, Excel, and council IT systems confidently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We're looking for a Senior HR Generalist to join a busy, fast-paced HR function supporting a large, established organisation currently going through significant transformation. This is a varied, face-to-face HR role. You'll be the go-to person for day-to-day ER/ HR support, working closely with the HR Director, managers and employees through a centralised case management model. You'll get hands-on exposure across, ER, compensation & benefits, onboarding, employee relations, performance management and HR reporting — a great for someone looking to broaden their generalist experience without carrying a heavy ER caseload. What you'll be doing Supporting / coaching/ training managers with regards to all aspects of HR Coordinating onboarding and employee lifecycle activity, including system updates and documentation Coordinating compensation and benefits Producing HR analysis reports and data (strong Excel skills essential) Contributing to knowledge base content and spotting opportunities to improve processes Supervise and support the HR Officer Managing HR cases end-to-end, from intake through resolution, keeping employees and managers updated along the way What we're looking for: Strong HR generalist experience including ER, compensation and benefits, relationship building Comfortable working in HRI systems (Workday experience a plus) Strong Excel and data analysis/ HR reporting skills Excellent written and verbal communication Able to juggle a busy and ever-changing work in a fast-paced environment NB: This is 5 days a week initially while training, moving to hybrid once settled. This role is initially a contract role, starting ASAP, until the end of the year. Our client offers a really varied role coupled with a good benefits package Sound like you? We'd love to hear from you — apply today

Station Manager needed ASAP !! My client a busy growing airline are seeking a Station Manager to oversee and control all Ground Handling operations in accordance with agreed Handling contracts, Service Level Agreements (SLAs), and stringent safety requirements. You'll also be responsible for ensuring compliance with occupational health and safety standards sites under your supervision, in line with current procedures and the Health and Safety at Work program. Key Responsibilities : Supervise the services provided to the airlines clients at all stages of the passenger journey, ensuring compliance & quality standards. Maintain continuous control over the handling processes performed by the assistance organization at the station, ensuring adherence to quality, security, and safety standards. Oversee and control the performance of third-party assistance organizations. Coordinate passenger support in case of irregularities (transport, accommodation). Represent the airline to local authorities and various stakeholders at the station. Liaise with the Operations Control Centre and other operational entities (Hotline, HUB, etc.). Report on station activity and escalate passenger complaints to relevant entities for resolution. Monitor the collection process for ancillary revenues (excess baggage, upgrades) at the station. Drive team performance: Coach and motivate team members to optimize operations, achieve service excellence, and maximize customer satisfaction. Desired Profile : Location: Candidates must be residents of the United Kingdom and legally authorized to work in the country. Experience: You must have a minimum of 5 years of experience within an airline or with a handler in a role such as Duty Officer, Supervisor, or Station Coordinator. You are agile, dynamic in the field with a very large capacity for learning.Key Skills : Strong leadership and excellent team management skills. Strong operational expertise in airport processes and regulatory compliance, including safety and security requirements Strong customer service acumen and the ability to manage complex situations. Proactivity and analytical thinking for decision-making under pressure. Disciplined Organization for Enhanced Operational Efficiency Technical Knowledge: Proficient in Load Control processes, aviation regulations, handling operations, and dangerous goods regulations. Personal Qualities: Agile, dynamic, and a hands-on individual with natural leadership abilities. Languages: Fluency in written and spoken English is mandatory for this position. Salary Up to £55,000 DOE Interested apply here or email (url removed)

Income Recovery Officer Working Pattern: Hybrid – 2 days per week in the office We are currently recruiting for a Complex Income Recovery Officer to join a busy Rents Team in South-West London. This is an excellent opportunity for an experienced Housing Income Officer, Income Recovery Officer, Rent Recovery Officer or Housing Officer with strong experience managing complex rent arrears and debt recovery cases. The Role You will be responsible for managing a caseload of customers with complex rent arrears and financial circumstances, working proactively to understand the causes of arrears and identify sustainable solutions. Key responsibilities will include: • Managing complex rent arrears and income recovery cases, including former tenancy arrears, • Working with customers to identify barriers to payment and agree appropriate repayment solutions, • Taking appropriate action to recover outstanding rent and reduce arrears, • Preparing legal documentation and progressing cases through possession proceedings, • Representing cases at court and attending possession hearings where required, • Managing sensitive and challenging customer situations professionally and effectively, • Working closely with solicitors and other internal and external stakeholders, • Providing advice and support around welfare benefits and customers' ability to pay, • Supporting tenancy sustainment and seeking positive outcomes for customers wherever possible, • Maintaining accurate case records and ensuring recovery action is progressed in line with relevant policies and procedures About You We are looking for someone with previous experience in social housing income recovery, rent arrears or debt recovery. You will have: • Experience managing complex rent arrears cases, • Knowledge of housing income recovery and possession procedures, • Experience preparing legal documentation and attending court proceedings (Essential), • A good understanding of welfare benefits, • Experience dealing with vulnerable customers and sensitive situations, • Strong communication, negotiation and problem-solving skills, • The ability to manage a busy caseload and work effectively with a range of stakeholders, • A customer-focused but proactive approach to income recovery If you have experience as an Income Recovery Officer, Housing Income Officer, Rent Recovery Officer, Housing Officer or similar, and are looking for your next opportunity, we would be keen to hear from you. Apply now for immediate consideration

We have an opportunity for a dedicated Case Officer to join our Midlands casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across South East Midlands on a wide range of issues including health, social care, employment, benefits, statutory support, and hous

There’s no such thing as a typical prison officer. Prison officers protect the public and help to make a positive impact on people’s lives.

As a Debt Case Advisor, you will provide tailored financial guidance and debt solutions, supporting customers throughout their journey while ensuring all advice is delivered in line with regulatory requirements.

Key Responsibilities: Progress cases through the court/tribunal system Support various court functions by following established guidelines Handle inbound and outbound calls professionally Manage and respond to email correspondence Create, update, and maintain records and case files Input accurate da

We are currently recruiting for a professional and reliable.Grantham, providing security services within a busy retail environment.Shift Details Monday to Saturday:.Key Responsibilities Providing a visible security presence within the store Preventing theft, loss, and anti-social behaviour Conductin

Debt Advice Caseworker (Ex-Offender Support) Based acrossNorthallerton, Harrogate Probation and in-reach delivery atHMP Milsike Up to £30,000 per year Full-time, Permanent About the role We are recruiting an experienced Debt Advice Caseworker to support people with complex financial situations, inc

About the role We are seeking a qualified Immigration Caseworker to join our growing service. This is an exciting opportunity to work within a small and supportive organisation delivering high-quality immigration advice and casework to migrants, refugees and asylum seekers. The successful candidate

Hours: 21 hours per week (Weekend Hours- Fri, Sat, Sun) About the Role as the Receptionist At.Ashbourne Court , we are looking for someone with a naturally warm, friendly, sensitive, and approachable nature with confidence in their abilities.The ideal candidate will be an excellent listener with str

We're currently recruiting a motivated Security Officer - Relief to help us ensure continual safety for 14Forty on a full time basis, contracted to 48 hours per week. As a Security Officer - Relief, you will use your skills to ensure the safety of our customers, staff and buildings whilst providing

Candidates with the relevant experience or job titles of: Energy Advice Officer, Energy Adviser, Energy Efficiency Advisor, Trainee Energy Advisor, Domestic Energy Caseworker, Income & Energy Support Officer may also be considered for this role. You will join as a Trainee Energy Caseworker for the f

As a Security Officer your duties will include:. Our ideal Area Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times.

Prison officer opportunities HMP Berwyn £Prison officers protect the public and help to make a positive impact on people’s lives. There’s no such thing as a typical prison officer.

Position: Retail Security Officer Location: Cheltenham Pay Rate: £14. As a Retail Security Officer, your duties include:. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional s

Prison Custody Officers are key to the effective running of our prisons and we are looking for people who can fit naturally into this role. There is no such thing as a ‘typical’ Prison Custody Officer (PCOs). In addition, we have recently launched our Development Pathway, which provides clear ca

Due to recent growth, I am recruiting for a business in the Richmond, North Yorkshire area as they require an administrator to join their team on a full time and permanent basis.To achieve success in this role, you will be proficient in prioritising tasks, providing outstanding customer service, and

Brook Street Recruitment is working with our Belfast city centre client to recruit a Receptionist.To act as the first point of contact for all visitors and staff entering the Belfast office, ensuring every interaction reflects the organisation's high standards of professionalism and service.This rol

We are currently recruiting for a Payroll & Administration Assistant to join a busy and friendly team.This is a varied role that combines payroll responsibilities with general office administration, making it ideal for someone who is organised, accurate and enjoys working in a fast-paced environment

July 2026 However should a suitable candidate be recruited we will close earlier Interviews: Week commencing 3 rd.Cross Hospital is a registered Charity, owned by the Congregation of the daughters of the Cross.Our expertise is in the provision of neurorehabilitation for our patients.We presently hav

Refer any at risk cases to the appropriate clinical manager or safeguarding member of staff. Case Worker - (Disabled Facilities Grant). Alliance Norse is currently recruiting for a Case Worker to join the team on a full time permanent basis, 40 hours per week Monday to Friday.

Admin Assistant Hours: 30 hours per week Location: Minehead Care Home, Periton Road, Minehead, Somerset, TA24 8DT About the Role as the Admin Assistant We are looking for someone with a naturally warm, friendly, sensitive, and approachable nature with confidence in their abilities.The ideal candidat

Complex Needs Caseworker Reading £33,797 - £37,563 pa Are you a creative person looking for role where you can make a lasting difference to people experiencing homelessness in Reading? We are looking for 2Complex Caseworkers to join our Rough Sleeper team in Reading who provide intensive support t

Receptionist – Immediate Start Lifton, Devon £12.Hours Per Week Shift Options Morning Shift:.Monday – Thursday 08:00 – 12:45 | Friday 08:00 – 12:15 Afternoon Shift:.Monday – Thursday 12:45 – 17:30 | Friday 12:15 – 16:30 About the Role.An excellent opportunity has become available for

Prison officer opportunities HMP Berwyn £Prison officers protect the public and help to make a positive impact on people’s lives. There’s no such thing as a typical prison officer.

If youve also worked in the following roles, wed also like to hear from you: Domestic Abuse Practitioner, Case Worker, Criminal Justice Case Worker, Behaviour Change Practitioner, Safeguarding Officer, Support Worker, Domestic Abuse Worker, Public Protection Case Worker. Domestic Abuse Case Manager

We are currently looking for a permanent Site Assistant / Receptionist to join our friendly team at Dunbar Cement Plant.This role is site based 5 days per week, Monday to Friday on a part-time basis of 22 hours per week.We are looking to hear from candidates who could work the following pattern: Mon

Receptionist When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.As a Receptionist at Amberley Hall Care Home, you will be the first point of contact for all enquiries, fa

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible work at home market research opportunities that influence real products, services, and customer experiences.Role Overview: We are welcom

Merchandise Admin Assistant Location: Head Office, Tewkesbury Contract type:.Permanent Hours: 35 hours per week (5 days over 7, Monday to Sunday) Salary: up to £27,000 per annum Join the Shoal at Weird Fish! We are a talented and Dynamic team who work hard and represent the retail lifestyle brand w

School Receptionist (Turkish Speaking).Enfield September Start | 6-Month Contract | £14.Horizon Teachers are recruiting a friendly and organised School Receptionist for a welcoming school in Enfield.The school has a large Turkish-speaking community, making fluent Turkish language skills highly desi

Our client is seeking a professional and organised Receptionist to join their team close to by Bar Hill.This is a varied front of house and administrative role, suited to someone who enjoys providing excellent customer service while supporting the smooth day to day running of the office.As the first