Appointment scheduler jobs in NortholtCreate job alerts

Location: Ealing, West London Salary: £17.84 per hour Hours: Monday to Friday, 8:00am – 5:00pm Contract: Full-time Working Arrangement: Office-based Nuco Solutions are currently recruiting for an experienced Planner / Scheduler to join a busy Social Housing contractor based in Ealing. This is an excellent opportunity for someone with previous experience within social housing, repairs, maintenance or disrepair who is confident managing a high-volume workload and coordinating operatives to ensure repairs are completed efficiently and within agreed timescales. Role and Responsibilites • Scheduling and coordinating repairs and maintenance works for a team of operatives., • Managing daily diaries and allocating jobs efficiently., • Liaising with operatives, residents, contractors and internal teams., • Booking appointments with residents and ensuring works are scheduled within agreed timescales., • Monitoring outstanding jobs and following up on delays or issues., • Updating internal systems with accurate job and appointment information., • Prioritising urgent and time-sensitive repairs., • Supporting the Disrepair Team with the day-to-day coordination of works., • Dealing with resident queries professionally and efficiently., • Ensuring appointments and repair information are accurately recorded. Requirements The successful candidate will ideally have: • Previous experience working as a Planner, Scheduler or Repairs Coordinator., • Experience within social housing, housing repairs, maintenance or disrepair., • Strong organisational and time-management skills., • Excellent communication skills, both written and verbal., • The ability to work in a fast-paced, high-volume environment., • Good IT and administration skills, with the ability to update multiple systems accurately., • A proactive approach and the ability to prioritise competing workloads., • Experience coordinating trades/operatives would be highly advantageous

Scheduler We are currently recruiting for an experienced Scheduler to join a well-established contractor operating within the Social Housing sector. This is a fast-paced role supporting planned maintenance, repairs, compliance, and refurbishment programmes across occupied properties. The successful candidate will play a key role in coordinating operatives, managing appointments, and ensuring works are delivered efficiently while maintaining excellent customer service standards. Key Responsibilities Planning and scheduling daily workloads for operatives and subcontractors. Managing diaries to maximise productivity and minimise travel time. Allocating responsive repairs, planned works, and maintenance appointments. Monitoring job progress and rescheduling works where required. Liaising with tenants, clients, site teams, and contractors to coordinate appointments. Ensuring all works are completed within agreed service level agreements (SLAs) and KPIs. Updating internal systems with accurate job information and appointment details. Tracking outstanding works and ensuring follow-on appointments are arranged promptly. Producing reports on productivity, work volumes, and performance. Handling inbound and outbound calls relating to repairs and maintenance schedules. Escalating issues that may impact service delivery. Supporting contract managers with resource planning and workforce allocation