Workshop Assistant – Training & Progression to Kintsugi Facilitator. - Kinboru Studios - Kintsugi Workshop - London

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  Studio Assistant

  9 days ago

  £15 hourly

  Part-time

  London

  Hello! We are a craft studio that makes cards. We are looking for someone to work on our production team. Applicant must be an artist/maker or good with crafts! The role is around 2-3 days a week.

  No experience

  Easy apply
• Megan's

  

  Sous Chef

  1 day ago

  £38000–£42000 yearly

  Full-time

  London

  What we're looking for... Are you a Sous Chef who lives and breathes fresh ingredients and isn’t afraid to get stuck in when the kitchen’s buzzing? You’ll be the kind of leader who lifts the team up, keeps standards sky-high, and still finds the joy in it all when the ticket machine won’t stop. If you’ve cut your teeth in a premium branded fresh-food kitchen, whether that’s as a Sous Chef or Kitchen Manager in a restaurant or a lively gastro pub, brilliant. But if your path’s been a bit different and you’ve still got the skills, the hunger, and the spark? Hit apply and tell us what you’re all about. 💙 What's in it for you? Pay 💸 Salary package of up to £ 42,000 per year* (combined fixed annual salary and base tronc), plus additional, uncapped tronc potential, based on site performance. Overall, on track earnings £ 46,000 based on current site performance. Perks & Treats ✨ 50% off when you dine with your favourite people 🎉 Plenty of fun, feel-good team socials 🧠 Access to our Employee Assistance Programme 'Hospitality Action' - free, confidential support 24/7 including mental health sessions 💸 Early access to wages through Stream 🎁 Long service awards and celebrations 🍽️ Free, delicious Megan’s food & drinks on every shift 🛟 Plus all the usual standard stuff like pension contributions & 28 days holiday Grow With Us 🚀 Ongoing training & real progression opportunities - if you want to move into leadership, we’ll back you 🌱 Get involved in new openings as we grow 🏙️ Opportunities to move between our neighbourhood restaurants and build your career across the group 💙 About us... We’re an independently owned, dog-friendly collection of 20+ neighbourhood restaurants, serving up fresh Mediterranean-inspired food from brunch through to cocktails. With exciting growth plans, there are big opportunities to build your career with us, plus plenty of fun along the way - our team parties are the stuff of legends. We’re a diverse, inclusive bunch who make sure everyone feels genuinely welcome, and we’re proud to support local charities and be a real force for good in our communities. At Megan’s, our people are the magic. Yes, we’ve got dreamy interiors, food inspired by sunny places and fresh cocktails shaken to perfection, but the real reason our restaurants feel so special? The team. They’re what set us apart and what everyone who works here and visits us loves most. If you’re ready to be part of our amazing team and take the next step in your career, apply to be our next superstar GM and unleash your magic! Megan’s Restaurants is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. *Package includes membership of an independently managed tronc arrangement through which service charge is allocated outside of and in addition to your basic pay from your employment

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• Lendable

  

  Senior Product Manager - UK Cards

  6 days ago

  London

  hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We’re looking for a Product Manager to help shape and grow the UK Cards product. \n This is not a traditional PM role focused on roadmap management, stakeholder coordination or writing tickets. We are looking for someone who thinks like an owner and operates like a builder. \n You should be someone who naturally questions how things work, challenges assumptions and looks for practical ways to improve the product. \n You will work closely with engineering, operations, data, finance and commercial teams to identify problems, validate opportunities and drive execution across the Cards business. The role combines product thinking, experimentation, problem solving and AI tooling. \n If you are excited by fintech, lending and building products in a fast moving environment, this role offers significant ownership and impact. \n What you'll be doing \n This role will cover a broad range of work across the UK Cards product. \n\n • \n Driving product and growth initiatives \n\n You will identify opportunities to improve customer experience, engagement, conversion and business performance. \n Examples include: \n\n • \n Designing and running experiments across acquisition, onboarding, engagement and retention \n • \n Improving customer journeys, product features and servicing experiences \n • \n Using data and customer insights to prioritise product opportunities \n • \n Defining MVPs and validating ideas before committing engineering resources \n • \n Working closely with engineering teams to deliver high impact improvements \n\n\n • \n Building operational leverage and AI-enabled workflows \n\n We want someone who actively looks for smarter and more scalable ways to work. \n Examples include: \n\n • \n Improving internal tooling and operational workflows \n • \n Driving adoption of AI tools across the team (Claude, Cursor and other emerging tooling) \n • \n Supporting development of AI-powered customer support and servicing \n • \n Automating manual operational processes where possible \n • \n Helping teams make faster and better decisions through better workflows \n\n\n • \n Owning cross functional problem solving \n\n The role requires operating across product, operations, finance, capital markets and customer servicing. \n Examples include: \n\n • \n Identifying operational bottlenecks and driving improvements \n • \n Coordinating complex initiatives across multiple teams \n • \n Translating ambiguous business problems into impactful plans \n • \n Balancing customer outcomes with commercial and operational constraints \n\n A core part of the role is continuously challenging how things are done today and helping the organisation operate in simpler, faster and more effective ways. \n Who this role is for \n This role is designed for someone who wants significant ownership and enjoys solving hard problems in fast moving environments. \n Typical profile \n\n • \n 4+ years of experience in product, strategy, consulting, analytics or startup environments \n • \n Experience owning products or growth initiatives \n • \n Strong interest in fintech, lending and technology \n • \n Comfortable working across both strategy and execution \n • \n Curious about AI and how new tools can improve product development \n • \n Interested in building and scaling products with real business impact \n\n You should be someone who \n\n • \n Thinks from first principles rather than accepting how things currently work \n • \n Challenges assumptions and asks high quality questions \n • \n Enjoys solving ambiguous and messy problems \n • \n Uses data confidently to make decisions \n • \n Moves quickly and tests ideas pragmatically \n • \n Is highly ownership and execution focused \n • \n Can operate independently with broad direction \n • \n Communicates clearly across technical and non technical teams \n • \n Is comfortable switching between product, operational and commercial contexts \n\n Why this role is interesting \n You will get exposure to: \n\n • \n How consumer lending and credit cards work in practice \n • \n Building and scaling one of the UK’s most successful fintech products \n • \n Product-led growth and experimentation \n • \n AI tooling and automation inside a real product organisation \n • \n The operational and commercial side of running a fintech business \n • \n Cross functional decision making across product, finance, operations and risk \n\n You will work closely with senior members of the Cards team and have the opportunity to own meaningful, business critical initiatives with significant autonomy. \n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

• J.P. Morgan

  

  Product Manager - Rates Technology

  14 days ago

  London

  hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. \n JOB DESCRIPTION \n You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. \n As a Product Manager in Rates Technology, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. \n Job responsibilities \n\n • Develops a product strategy and product vision that delivers value to customers\n, • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap\n, • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition\n, • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability\n\n Required qualifications, capabilities, and skills \n\n • 5+ years of experience or equivalent expertise in product management or a relevant domain area\n, • Advanced knowledge of the product development life cycle, design, and data analytics\n, • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management\n\n Preferred qualifications, capabilities, and skills \n\n • Demonstrated prior experience working in a highly matrixed, complex organization\n\n ABOUT US \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our \n FAQs \n for more information about requesting an accommodation. \n ABOUT THE TEAM \n J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

• J.P. Morgan

  

  Asset & Wealth Management - Digital and Data Transformation - Product Manager - VP

  4 days ago

  London

  hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. \n JOB DESCRIPTION \n J.P. Morgan Asset and Wealth Management - Digital and Data Transformation - Service Engagement, Vice President, Edinburgh \n About Asset and Wealth Management \n JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking. \n J.P. Morgan Asset & Wealth Management, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits. \n J.P. Morgan Private Bank advises the world's wealthiest families and helps them achieve their desired goals. Our teams of Advisors deliver advice, solutions and services across investments, wealth planning, credit and banking to help clients build, preserve and manage their wealth over time. \n Our team of specialists works seamlessly to help our clients achieve their financial goals and aspirations. We're proud to be named '2019 Best Private Bank for Ultra-High-Net-Worth Clients' by Euromoney: Egypt, France, Greece, Italy, Lebanon, Qatar, Spain, United Arab Emirates and UK. \n Our team \n As part of the International Private Bank (IPB) Digital & Data Transformation (DDT) organization, the Service Engagement product team is committed to enhancing and developing tools for our client-facing teams. Our aim is to craft a seamless omni-channel digital experience for IPB clients by designing comprehensive end-to-end journeys and supporting tool sets that integrate servicing and client experiences more closely. This is an exciting time to be involved in our business transformation, and you will play a crucial role in driving strategic change, accelerating business growth, and achieving efficiency goals globally. \n Job description \n The Service Engagement team in the UK is seeking a strategic-minded Product Manager to spearhead initiatives within the International Private Bank (IPB). The candidate will collaborate with a global team to develop and implement strategic solutions across all IPB regions, including EMEA, Asia, and LATAM. With a focus on advancing digital communication options for clients, the Product Manager will play a pivotal role in shaping the overall product strategy. By partnering with bankers, advisors, senior leaders, designers, and technologists, the Product Manager will ensure that priorities are aligned to effectively address the most pressing challenges faced by our internal partners and clients, driving innovation and growth across the organization. \n As a Product Manager, you will be responsible for the product vision and strategies to come up with effective solutions to problems that are valuable (our users choose to use them), viable (the solution works for the business), usable (the users can figure out how to use them), and feasible (our engineers have the skills and technology to implement them). \n You will be required to quickly learn the constraints of our business from Servicing, Trading, Finance, Operations, Legal, Risk, and Compliance, among others, to succeed. The successful Product Manager must also contribute a deep knowledge of our users and the data about how they engage with our products, coupled with tracking of industry trends and the competitive landscape to provide wholesale Product expertise to the business. \n You will primarily partner with Technology and Design, but consistent engagement with Regional Business Leadership, Client Advisors, Client Service teams, Operations, Marketing, and Legal/Risk/Compliance stakeholders through the entire product management lifecycle will be necessary to ensure the businesses' needs and control requirements are met. \n Candidates should demonstrate extensive knowledge of product management and market trends. In addition, Candidates should have excellent communication skills, the ability to influence and negotiate, the ability to work as an individual contributor as well as a team, strong skills around the Agile framework, an equal appreciation of the discovery and execution process, and the ability to quantify delivery into success measures. \n Core Responsibilities \n\n • Understands client needs. Invests in a deep understanding of the business opportunity, client needs, and competitive landscape to inform which initiatives and features to pursue. Participates in user experience research and integrates user feedback to uncover client needs and to inform feature definition so that it is relevant and useful.\n, • Defines strategy, operating model, and roadmap to achieve vision and business goals. Owns and drives the product roadmap to meet business goals and provide a leading client and product experience. Partners with developers and UX designers to deliver an intuitive and differentiated user experience. Prioritizes and defines each feature to meet client and business goals, while also meeting control requirements. \n, • Leads the product development lifecycle by defining requirements (in partnership with other teams), ensuring sprint inputs (e.g. designs and requirements) and outputs (e.g. tested code) are as envisioned, and providing direction and smart trade off decisions for the scrum team. Collaborates with other product and requirement owners and designers to deliver end-to-end product and experience. Partners with Technology to triage issues end-to-end until full resolution is achieved, then communicate issue resolution to appropriate parties and escalate issue as necessary to ensure proper response.\n, • Establishes approach to pilot/rollout new capabilities, including objective/scope, communication, training/support, and feedback/metrics. \n, • Embodies true "client-obsession" in identifying and leveraging user data, key performance metrics, industry trends, and varying forms of client and internal feedback to shape our designs and product roadmap.\n, • Develops and maintains deep relationships with delivery partners including senior leaders, Digital, Technology, Design, Operations, CAO, Client Service, and control functions across each region.\n\n Qualifications \n\n • 5+ years of experience in product management, data management, or a related role, with proven track record of delivery.\n, • Must be a strong problem solver and effective communicator with a curious mindset and underlying passion for clients needs.\n, • Personal or professional experience in Private Banking, preferred.\n, • Ability to define and execute product roadmap and business models.\n, • Ability to prioritize projects and efforts considering many variables including business and client needs, competitive and industry trends, resource and funding availability, and internal trade-offs.\n, • Ability to partner with cross-functional teams at all levels for effective execution in an agile manner.\n, • Ability to manage tight delivery timelines and execute under pressure.\n, • Strong commitment to professional responsibilities, a degree of self-motivation suitable for a "start-up" team, and superior work ethic with adaptability to push beyond standard hours during busy periods to meet tight deadlines.\n\n All internal moves will normally take place on the same grade and same salary. Salaries are reviewed annually in February. Exceptions to the rule regarding transfer on current salary may include a move between geographic locations. \n ABOUT US \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. \n ABOUT THE TEAM \n J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.â

• J.P. Morgan

  

  Product Manager - COMMODITIES UK

  20 days ago

  London

  hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. \n JOB DESCRIPTION \n Summary \n Are you energized by the challenge of delivering F2B change in a fast moving front office environment? We're looking for a Product Owner who can act as the bridge between business stakeholders and technology delivery teams - someone who can turn complex workflows into sleek, high-impact solutions. You'll work side-by-side with traders, quants, and engineers to bring innovation to life and power smarter, faster decisions across commodities markets. If you're driven, curious, and love seeing your ideas make a real impact - this is where you belong! \n Job Responsibilities \n\n • Act as the bridge between business stakeholders and technology delivery teams.\n, • Ensure technology solutions deliver measurable business value and regulatory compliance.\n, • Own and manage the product backlog with clear list of initiatives, deliverables, epics and stories\n, • Collaborate with Engineering Leads and Development Teams to translate business needs into actionable requirements.\n, • Maintain a detailed execution plan for all deliverables with lowest level of granularity tracking originally committed date, current target date, RAG status and status commentary\n, • Understand system architecture, data flows, and integration points across front-to-back systems.\n, • Participate in testing, validation, and release sign-off to ensure business requirements are met.\n, • Gather user feedback to identify and prioritize enhancements thus encouraging a continuous improvement culture within the product and delivery teams.\n, • Lead Agile ceremonies: sprint planning, backlog refinement, review, and retrospective participation.\n\n Required qualifications, capabilities, and skills \n\n • 8+ years of relevant experience or equivalent as Product Owner, Product Manager or BAPM in Sell Side or Buy Side firms in Global Markets Business\n, • Experience in Trade Capture, Lifecycle and Risk in one or more asset classes\n, • Demonstrable experience in running complex F2B projects with stakeholders across Front Office, Middle Office and Back Office\n, • Strong Communicator with good attention to detail\n, • Ability to context switch between multiple initiatives \n\n Preferred qualifications, capabilities, and skills \n\n • Experience in Commodities\n, • Technical expertise in Python\n\n ABOUT US \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. \n ABOUT THE TEAM \n J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

• Wise

  

  Principal Product Manager - High Volume Servicing

  28 days ago

  London

  hackajob is collaborating with Wise to connect them with exceptional professionals for this role. \n Company Description \n Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. \n Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. \n As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. \n More about our mission and what we offer. \n Job Description \n The Mission \n We’re looking for a Product Manager to own the holistic servicing experience of High Volume customers. Those customers are transacting the most, have complex financial requirements and rely on us most heavily to get it right – therefore expert, personalised support is essential to their success. We are striving to solve customer problems as effectively and as early as possible, and we have an amazing operational team helping us bring this vision to life. \n We’re looking for someone who will continue the momentum we have in this domain and drive customer success, resulting in better activation, expansion and retention of our highest grossing customer segment. This role sits at an intersection of High Volume growth and lifecycle strategy, Servicing and Fincrime squads, design and data, including building AI solutions where it helps us be more effective and bring value to more customers. \n The Challenge \n We’re looking for someone who can strike the balance between quality, efficiency and scalability of premium, expert support and servicing – with the ultimate goal of helping our customers achieve their full potential. The role requires a strong data acumen, design and systems thinking, and the ability to influence without formal authority. You will drive changes that increase customer confidence, trust and satisfaction, while keeping Wise compliant and scalable. Every improvement you ship has massive impact potential. \n What You'll Do \n\n • \n Shape the vision, strategy and roadmap for your area, aligning it with broader strategy for High Volume \n • \n Own the servicing experience for High Volume customers – ensuring they get the treatment they deserve and expect. You will scale the impact of our operational capabilities and strategically deploy AI solutions where they help our customers \n • \n Improve predictability and confidence of our customers, who are frequently transacting millions with us \n • \n Collaborate with other teams on servicing capabilities, required controls and optimal operational models to balance customer growth with platform capabilities and regulatory requirements \n • \n Work horizontally across Send, Operations, Contacts, Fincrime and Compliance to align HV servicing strategy with business goals \n\n What We're Looking For \n Strategic depth: Proven ability to take a broad, ambiguous problem space and distill it into a clear, actionable strategy. \n Service design sense: You obsess over how customers interact with Wise across a broad set of touchpoints and interactions with our product and servicing teams. You know that a great support experience isn't about asking for more information – it's about removing friction and increasing predictability. You work closely with operations and designers to craft multi-touchpoint experiences that are reassuring and delightful. \n Ability to work across boundaries: You influence without authority. You build trust with Operations and Servicing, collaborate with Fincrime, and enable other PMs. You thrive in ambiguity and bring clarity to cross-functional teams. \n Strong data skills: The ability to use complex data (including SQL) to inform your decisions, prove your hypotheses, and tell a compelling story to stakeholders about the future of High Volume servicing \n Excitement for hard problems. We're looking for someone who loves solving servicing as a growth lever, not just a cost center to be optimised. You're energized by complexity and the opportunity to impact a customer segment driving a significant portion of our revenue. \n Additional Information \n\n • \n Base salary: £120-148K (based on experience & interview outcomes) \n • \n Restricted Stock Units (RSUs) & a variety of other benefits: Wise Benefits \n\n For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. \n We're proud to have a truly international team, and we celebrate our differences. \n Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. \n If you want to find out more about what it's like to work at Wise visit Wise.Jobs. \n Keep up to date with life at Wise by following us on LinkedIn and Instagram.

• Wise

  

  Principal Product Manager - Money Laundering Prevention

  6 days ago

  London

  hackajob is collaborating with Wise to connect them with exceptional professionals for this role. \n Company Description \n Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. \n Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. \n As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. \n More about our mission and what we offer. \n Job Description \n Why we think you’ll want to join us \n\n • \n Meaningful team mission with huge global reach: You’ll be fighting money laundering, terrorism financing and human exploitation across Wise’s £145B+ annual cross-border volume. You’ll be working with global regulators and law enforcement across 65+ licenses and 160+ countries. \n • \n Cutting edge tech: You’ll be developing state of the art systems to prevent and detect crime in real time, spanning machine learning, LLMs and anything else your team feels is needed to tackle the problem. \n • \n Product led company: Wise lives and breathes empowerment. Our growth and progress is all down to autonomous product teams investing in what they believe will get us to our mission. You and the team have full authority to decide and the responsibility to get results. \n • \n Learn from experienced product leadership: You’ll work directly with product management veterans who will invest in your growth and development. You’ll report to Susana, work with Gergő and learn from Nilan. \n • \n Beloved products: Imagine every time you tell someone you work at Wise being showered with compliments about how much they love the product. Our most recent Net Promoter Score was 65+, and over 70% of new customers come through “word-of-mouth”. \n\n We’re looking for a Principal Product Manager to join our Anti-Money Laundering (AML) Squad to make a meaningful dent in global financial crime. \n Wise moves £145B+ annually across borders and customers love us for how easy and how cheap it is. You know who else loves moving money cheaply across borders? Criminals looking to launder proceeds of crime. \n This is where you come in. Our vision is clean money without borders. You’ll dive deep into criminal typologies, become an expert in how international crime takes place, and build advanced systems that prevent hyper-targeted, regional, criminal behaviour. \n About the AML Squad \n\n • The AML Squad works across our offices in London and Tallinn. We are growing the Squad, and adding new teams to make faster progress in our fight against crime.\n, • The AML Squad owns all anti-money laundering, terrorism financing and human exploitation typologies and risks. This includes customer risk scoring, risk prevention, live risk detection, investigations and reporting to Financial Intelligence Units across the globe.\n, • As a Squad we currently measure success by two metrics: AML Recall and Cost of Suspicious Activity Report (SAR).\n, • AML Recall measures how much of the crime we actually catch. We want this to be as high as possible, and are rapidly expanding our coverage of hyper specific crime detection in addition to our already strong general model.\n, • Cost of SAR measures how much it costs us to detect, investigate and report a criminal to the relevant authorities. We want this to be as low as possible, and are investing a lot in high precision automation including some cool stuff with LLMs.\n\n Role scope: AML Prevent Group \n\n • The AML Squad is broken down into groups: AML Prevent, AML Detect and Fincrime Intelligence Exchange.\n, • This role sits within the AML Prevent Group. You’ll be the Principal Product Manager for the group. \n, • You might have noticed the above AML Squad metrics are primarily about detection. The preventative focus is a new mission for the squad, and part of the role will include defining and maturing the right metrics to measure success.\n, • You’ll be responsible for setting strategy for the group and supporting an existing Senior Product Manager and Associate Product Manager, either through line management and/or mentoring.\n\n You’ll own the challenge of \n\n • Setting new standards of preventing hyper specific and regional crime at scale, in a way that satisfies our regulatory obligations globally and works financially for our business.\n, • Working with regional compliance officers (known in the industry as the second line of defence) to deliver global controls that have a strong reputation with local regulators and law enforcement.\n, • Working with data scientists, product analysts, product designers, product compliance managers, operations leads and software engineers to ensure the team ship the best possible product. One that maximises money laundering prevention, at the lowest possible operational cost, and minimises good customer friction.\n\n This role will give you the opportunity to \n\n • Choose your own path to success - you’ll have the freedom to define the vision and the responsibility for making it happen\n, • Be flexible in how and where you work, we understand everyone needs a little something different so we’ll do our best to make it happen\n, • Travel to work with our teams in London and Tallinn as well as meet various partners and organisations globally when needed\n, • Inspire teams with your ideas, knowledge and self-starting attitude\n\n Qualifications \n A bit about you: \n\n • You are a seasoned PM who has solved large problems at a scale. \n, • At the Principal PM level we expect at least 6 years of direct product management experience, ideally closer to 10.\n, • You are customer obsessed. You approach every problem from the eyes of the customer. In Anti-Money Laundering, regulators and law enforcement are our “customers”. You need to demonstrate how you apply your user research and empathy skills to build in a way that will make these customers love Wise.\n, • You have direct and extensive experience in building machine learning, LLM or other advanced algorithmic or data heavy products. Bonus points if this was in anti-money laundering, fraud, fincrime, trust and safety or related domains who deal with risk.\n, • Ideally you can go deep with algorithm design and metrics, but also have deep empathy and taste when it comes to the experience of the investigators (or data labellers) who work through the output of the algorithms.\n, • You can use different data points, both qualitative and quantitative, to identify, diagnose and prioritise problems and opportunities to solve them. \n, • You are able to turn a vision into clear, tangible building blocks of a roadmap and have a clear definition of done. \n, • You have extensive experience of working in a cross-functional team of engineers, designers, analysts, data scientists and researchers. \n, • You’re hands on, and you’d do everything needed to make the team and the product successful. You get it done. \n, • You are self driven, you deal well with ambiguity, and you can pave the way for things that have never been done before. \n\n Additional Information \n For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. \n We're proud to have a truly international team, and we celebrate our differences. \n Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. \n If you want to find out more about what it's like to work at Wise visit Wise.Jobs. \n Keep up to date with life at Wise by following us on LinkedIn and Instagram.