Hostess / Host - Thirst Bar Soho - London

Join our vibrant team at Thirst Bar Soho, a friendly local late-night independent cocktail bar in the heart of Soho. This dynamic role as a Floor Staff / Barback is crucial for maintaining our high standards both behind the bar and in the front of house. As part of our team, you will: • Provide essential support to our bartenders, ensuring the bar area operates seamlessly., • Maintain cleanliness and stock levels to contribute to an efficient and organized environment., • Actively contribute to creating an excellent and welcoming customer experience., • Assist with general floor duties, ensuring guest comfort and satisfaction. We are looking for someone with a keen eye for detail and the ability to multitask effectively in our bustling and energetic Soho atmosphere. If you are a strong, customer-focused team player with a passion for hospitality, we encourage you to apply.

Pay: £24,000.00 - £29,000.00 per year Job description: Location: London | Head Office | Central Reservations Salary: TBC Job Type: Full-time ⸻ About Caffe Concerto Caffe Concerto is one of London’s leading premium restaurant and cafe brands, renowned for elegant dining, luxury patisserie, afternoon tea and exceptional hospitality. With multiple iconic locations across London and an expanding international presence, we are committed to creating memorable experiences for every guest, whether they are joining us for breakfast, dinner, celebrations or private events. We are looking for a passionate and customer-focused Events & Reservations Executive to join our Central Reservations team and help deliver outstanding service from the very first enquiry through to the successful delivery of each booking. ⸻ About the Role As an Events & Reservations Executive, you will be the first point of contact for guests looking to dine, celebrate or host an event at Caffè Concerto. You will manage restaurant reservations, respond to event enquiries and assist guests in selecting the most suitable venue and experience for their needs. Working closely with the Events & Reservations Manager, you will ensure that every enquiry is handled professionally, efficiently and with genuine hospitality. Your ability to build relationships, understand our venues and confidently recommend the right options will play an important role in increasing bookings and delivering an exceptional customer experience. This is far more than a reservations role. Every enquiry represents an opportunity to create a memorable experience while contributing to the continued growth of the business. ⸻ Key Responsibilities You will manage reservations and event enquiries received via telephone, email, website, social media, WhatsApp and third-party booking platforms, ensuring every enquiry is answered promptly, accurately and professionally. You will assist guests with bookings for restaurant reservations, afternoon tea, celebrations, private dining, corporate functions, birthdays and group dining experiences, providing tailored recommendations based on their requirements and the facilities available across our venues. You will prepare quotations, confirm bookings, process deposits where required and ensure all reservation details, dietary requirements, guest preferences and special requests are accurately recorded within the reservation system. Working closely with restaurant management teams, you will communicate all event details clearly, ensuring each venue has the necessary information to deliver a seamless guest experience. You will actively promote and upsell Caffè Concerto’s experiences and services, including celebration cakes, flowers, afternoon tea packages, drinks packages, exclusive dining experiences and seasonal promotions, always seeking opportunities to enhance the guest’s booking. You will follow up on outstanding enquiries, maintain regular communication with prospective clients and work proactively to convert enquiries into confirmed reservations and events. Where appropriate, you will support the Events & Reservations Manager by welcoming prospective clients and assisting with venue show-rounds, helping guests explore our restaurants and identify the most suitable location for their event or celebration. You will maintain accurate records across all reservation systems, ensuring guest profiles, payments, notes and event details remain up to date while adhering to company procedures. As part of the Central Reservations team, you will work collaboratively with the Marketing, Operations and Restaurant teams to ensure promotions, campaigns and special events are communicated accurately to guests and successfully delivered across all venues. ⸻ What We’re Looking For We’re looking for someone who enjoys working with people and takes pride in delivering outstanding customer service. You will be an excellent communicator with strong organisational skills and the ability to manage multiple enquiries while maintaining a calm and professional approach. Previous experience within hospitality, reservations, guest relations, events or customer service is preferred. Experience using reservation systems such as SevenRooms, OpenTable, TheFork, DesignMyNight or similar platforms would be advantageous, although full training will be provided for the right candidate. You should be confident using Microsoft Office and comfortable learning new systems, with excellent written and spoken English and a genuine passion for hospitality. ⸻ The Ideal Candidate We’re looking for someone who is warm, professional and naturally enjoys creating great experiences for guests. You are organised, proactive and detail-oriented, with the confidence to build relationships and the commercial awareness to recognise opportunities to convert enquiries into bookings. You understand that every interaction reflects the Caffè Concerto brand and that exceptional service begins long before a guest arrives at one of our restaurants. ⸻ Why Join Caffè Concerto? Joining Caffè Concerto means becoming part of one of London’s most recognised hospitality brands, where every day brings new opportunities to create memorable experiences for our guests. You will work alongside a passionate team in a fast-paced and supportive environment, with opportunities to develop your career within reservations, events, hospitality sales and commercial operations while contributing to the continued growth of a premium restaurant group. Work Location: In person

Hg (Honest Greens) · Soho, London Full-time · £16.00 per hour + KPI bonus · Hospitality / Front of House We’re Hg - known as Honest Greens outside the UK. Born in Barcelona in 2017, we’ve become one of Europe’s favourite places for Real Food: seasonal, Mediterranean-inspired dishes cooked from scratch with ethically sourced, never ultra-processed ingredients. Now we’ve brought that energy to London, and we’re building something new: a Promoter role that turns the very first impression of Hg into a genuine competitive advantage. This isn’t a traditional host job. We’re hiring for personality over experience, warm, mission-aligned people who can read a room, tell our food story, and turn passers-by into loyal regulars. If you light up when you meet people and love great food, we’ll teach you the rest. The Role As a Promoter, you are the first person a guest interacts with and the one who sets the tone for their whole visit, from before they walk into the moment they leave. Your job is to create a warm, welcoming and brand-consistent experience that makes every guest feel looked after. Your energy and attitude directly shape how each visit begins and ends. What you’ll do • Welcome and guide guests — deliver a warm, genuine welcome, anticipate needs, and help people understand how our service works., • Tell the food story — explain our menu in an approachable way and make natural recommendations (sides, proteins, drinks, desserts) that enhance the experience, never pressure., • Build loyalty — introduce guests to the Hg app and its benefits where appropriate and help convert first-time visitors into regulars., • Manage expectations — keep guests informed and reassured during busy periods, communicating wait times calmly and turning potential frustration into a positive moment., • Close warmly — give every guest a genuine farewell, ask about their experience, and invite happy guests to share a Google review., • Read the room — stay visible and proactive, spot hesitant or confused guests, work the queue, and look for opportunities rather than waiting for them. Who you are • Genuinely warm, upbeat and high-energy — you love meeting people, • Mission-driven and values-aligned, with a real interest in healthy, honest food, • A natural storyteller and brand ambassador, • Calm and unflappable under pressure, comfortable with a fast-paced, high-volume environment, • Reads people well and anticipates their needs, • Coachable and eager to learn — we value personality over experience, • Reliable, takes ownership, and a genuine team player with leadership potential No prior hospitality experience? That’s genuinely fine. If you have the right energy and attitude, we’ll train you. #

Job Type: Flexible / Part-Time / Weekend / Event-Based Pay: Competitive hourly rates + tips + bonuses depending on role and experience About Us: We are a growing events and hospitality team providing professional staff for private events, VIP experiences, corporate functions, festivals, weddings, nightlife venues, and large-scale entertainment events. We are currently expanding our team and looking for energetic, reliable, and professional individuals for multiple event roles. ⸻ Roles Available We are hiring: Waiting Staff Bar Staff Cocktail Bartenders Food Runners VIP Hosts / Hostesses Event Assistants Event Supervisors ⸻ Responsibilities Depending on the role, duties may include: Serving food and drinks professionally Preparing cocktails and bar service Assisting VIP guests and table service Supporting event setup and breakdown Delivering excellent customer service Maintaining cleanliness and presentation standards Assisting event managers and supervisors Working efficiently in fast-paced environments Creating a positive and welcoming atmosphere for guests ⸻ What We’re Looking For Positive attitude and strong work ethic Excellent communication and people skills Punctual and reliable Ability to work evenings and weekends Well-presented and professional appearance Team players who can work under pressure Previous hospitality or events experience preferred but not essential for some roles Additional Requirements Cocktail experience preferred for bartender roles Supervisory experience preferred for supervisor positions Ability to travel to event locations is a bonus ⸻ What We Offer Flexible shifts Competitive pay Opportunities for progression Exciting events and venues Friendly team environment Training opportunities for the right candidates Potential ongoing work throughout the year ⸻ Schedule Day shifts Evening shifts Weekend availability Holiday/event peak periods ⸻ If you’re passionate about hospitality, events, and creating unforgettable guest experiences, we’d love to hear from you. Please apply with your CV and a short introduction about your experience and preferred role(s).