COMPETE

Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

Job Summary We are seeking a friendly, energetic, and customer-focused Sales Assistant to join our afro cosmetics and hair store. In this role, you will provide excellent customer service, assist customers in finding the right hair and beauty products, maintain an organised and welcoming store, and support the day-to-day running of the shop. The ideal candidate will have a genuine interest in afro hair and beauty products, enjoy working with people, and be confident in a busy retail environment. 37.5hrs Responsibilities • Welcome customers warmly and provide knowledgeable, helpful advice on hair, beauty, and cosmetic products., • Assist customers in selecting suitable wigs, extensions, braiding hair, haircare products, cosmetics, and accessories., • Process sales and payments accurately using the till/card machine., • Maintain a clean, tidy, and attractive shop floor and ensure products are well presented., • Replenish shelves and displays and assist with receiving, organising, and storing new stock., • Monitor stock levels and report low-stock or popular items to management., • Answer customer enquiries in person and over the phone in a friendly and professional manner., • Build positive relationships with customers and encourage repeat business., • Follow store procedures relating to cash handling, customer service, stock control, and security., • Support the wider team with general shop duties and other tasks when required. Skills & Experience • Previous retail, sales, or customer service experience is desirable., • Knowledge or experience of afro hair, wigs, extensions, braiding hair, cosmetics, or beauty products is highly desirable., • Excellent communication and interpersonal skills., • Friendly, approachable, and confident when speaking with customers., • Good product knowledge and the ability to learn about new products quickly., • Strong attention to detail and good organisational skills., • Reliable, punctual, and able to work effectively as part of a small team., • Comfortable working in a busy retail environment and able to multitask., • Basic computer and till skills., • Multilingual or bilingual abilities are an advantage when serving a diverse customer base. Join our team and become an important part of a friendly, customer-focused store where you can use your passion for afro hair and beauty to help customers find products they love while supporting the growth of our business.

We're hiring! UMusic Shop Camden isn't just a store, it's a one-of-a-kind immersive universe where music, entertainment and culture come to life. Think exclusive artist merch, limited-edition vinyl, live DJ sets, fashion and unforgettable community moments. Retail, reimagined. We're looking for passionate, fun and music-loving individuals to join our team as Seasonal Event Client Advisors during our peak season. If you thrive in fast-paced, creative environments and love being at the heart of the action, this one's for you. What you'll be doing: • Delivering VIP-level customer experiences during seasonal activations & artist launches, • Being the on-the-ground point of contact for artists, talent teams & guests, • Supporting event setup and live execution from start to finish, • Keeping the store energy high and every moment running smoothly You're a great fit if you have: • 1–3 years in events, hospitality, experiential retail or a customer-facing role, • Confidence engaging with customers, artists & VIP guests, • Strong multitasking skills and a calm head under pressure, • A genuine passion for live music, culture & shared experiences, • Flexible availability for evenings, weekends & event days Camden | Seasonal | Immediate Start Be part of something special. Apply now Work Location: In person

AROMARIA is looking for an experienced Sales Advisor to join our London team. This is a full-time, on-site role focused on delivering an exceptional luxury interior fragrance experience and achieving ambitious sales targets. Key Responsibilities • Welcome and engage customers, providing personalised fragrance recommendations., • Deliver exceptional customer service and create memorable in-store experiences., • Drive sales through consultative selling, upselling and cross-selling., • Process transactions and maintain accurate stock levels., • Maintain high visual merchandising and store presentation standards., • Participate in product and sales training and share customer feedback., • Work collaboratively with the team to achieve store targets. What We’re Looking For • Proven experience in premium or luxury retail sales., • Fluent in English, Arabic and Spanish., • Excellent communication and interpersonal skills., • Strong consultative selling and customer service skills., • Target-driven, motivated and commercially minded., • Previous retail or hospitality experience is highly desirable., • Comfortable using POS systems and handling payments accurately., • Genuine passion for fragrance and luxury lifestyle products., • Flexible to work weekends and peak retail periods in London. Join AROMARIA and be part of a passionate team bringing exceptional interior fragrance experiences to our customers.

Location: Ham Yard, London Terms: Full-time (40 hours per week) Working Hours: Tuesday – Saturday, 9:45am – 6:15pm Flexibility for seasonal demand and occasional late-night shopping events is required. ABOUT THE ROLE We are looking for a highly motivated, enthusiastic and passionate Retail Assistant to join our Shop Kit Kemp store in Ham Yard, London. With excellent customer service experience and a warm, friendly personality, you will greet every client and ensure they receive a genuine 5-star experience while in the store. This is an exciting opportunity for a versatile individual who lives and breathes the Kit Kemp philosophy - championing British craftsmanship, exceptional interiors and uncompromising attention to detail. As the face of the brand, you will provide an intuitive and personalised experience for both store customers and hotel guests. You will be comfortable working both independently and as part of a team, maintaining impeccable standards at all times. We value proactive thinking and welcome ideas that help enhance our daily operations. RESPONSIBILITIES • Deliver a warm, intuitive and seamless 5-star customer experience, ensuring every customer feels welcomed, valued and well-informed., • Demonstrate exceptional knowledge across all Shop Kit Kemp retail categories, including:, • Furniture, Home accessories, Art, Gifting, Dining, Fragrance, Bath & body & Customisation services, • Actively drive retail performance by confidently recommending products, converting browsing into sales and supporting sales targets., • Manage furniture consultation bookings by coordinating with the Head Office team and ensuring the store is prepared for appointments., • Liaise closely with the Head Office team to support smooth daily operations, inventory checks and stock replenishment., • Coordinate with the Ham Yard Hotel team to ensure guest orders and requests are followed up promptly., • Maintain impeccable standards of cleanliness, presentation and organisation across both the shop floor and stock areas in line with visual merchandising guidelines., • Respond to customer telephone and email enquiries accurately and in line with company procedures., • Support the wider Retail and Creative teams with stock management, operational tasks, and other ad hoc duties. SKILLS YOU WILL BRING • Experience within a luxury retail, design or interiors environment is advantageous., • Strong customer service and communication skills with a passion for delivering exceptional experiences., • A genuine ambassador for the Kit Kemp brand and its unique products., • Excellent attention to detail, particularly regarding stock management, inventory control and visual presentation., • Strong organisational and time management skills., • Confidence in handling customer feedback and resolving complaints professionally with a solution-focused approach., • A positive, flexible and proactive attitude with excellent multitasking skills., • The ability to work effectively with minimal supervision while maintaining high standards., • A commitment to maintaining a safe working environment. WHAT WE OFFER • Annual salary of £27,500, • Access to Stream, our financial wellbeing app, allowing you to: Access earned wages before payday, Benefit from everyday savings, Receive real-time financial coaching, • Health Cash Plan, including contributions towards: Dental, Optical & Alternative and complementary therapies, • Discounts on: Cinema tickets, Gym memberships, Travel, Retailers& Restaurants, • Complimentary meals whilst on shift, • Referral bonus scheme, • Flexible scheduling with no split shifts, • Discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season Ticket Loan, • Ongoing training and professional development, • Fully funded English language lessons, • Regular social events, team activities and fitness sessions, • Cycle to Work scheme, • Annual Long Service Awards, • One paid volunteering day each year, • Exclusive discounts at Design Hotels, staff sales, spa treatments and product perks, • And much more! Please Note This job description is intended as a guide to the general scope of the role. It is not intended to be exhaustive or restrictive. Duties may evolve over time to meet business needs, and this document may be updated accordingly.

Available to work: You must be able to work at least 3–4 days per week, including at least one weekend day. Location: Camden Market, London Company: Lyna London About Us 💫 We’re Lyna London — a small, sister-owned jewellery + accessories brand born in 2021. Think high-quality, super cute, everyday pieces that don’t break the bank. We’re all about good vibes, great customer service, and a strong social media presence.You’ve probably seen us on TikTok or IG — now come be part of the story! The Role We’re looking for someone fun, friendly, and creative to join us at our Camden Market location. You’ll be chatting to customers, helping them pick out cute pieces, and even making custom charmbracelets & necklaces on the spot! If you love accessorising, making TikToks, andwant a job that’s a bit different, this is for you. What You’ll Be Doing: 🎀 Helping customers & creating a welcoming vibe🎀 Making charm bracelets/necklaces (training included!) 🎀 Showing off our products + giving styling suggestions 🎀 Using the till to take payments 🎀 Keeping the stall clean, tidy & fully stocked 🎀 Multi-tasking like a pro (serving customers while organising stock etc.) 🎀 Creating fun content for socials (if you’re camera-confident – bonus!) 🎀 Answering phone calls in a polite & friendly way What We’re Looking For: 💬 Outgoing & confident talking to people ⚡️ Able to work in a fast-paced shop (especially on weekends!) 🎨 Creative – loves hands-on tasks like making jewellery 🌱 Eager to learn and grow with a small indie brand🛍 Retail or customer service experience = a bonus ⏱ Great with time and staying organised 💡 Reliable, takes initiative, and loves good vibes Availability Must-Haves: 📅 You must be able to work at least 3–4 days per week, including at least one weekend day. 📍 Weekend or bank holiday availability is essential Perks You’ll Love 💕 💎 Free jewellery & accessories 💰Staff discount on everything 🌸 Friendly team, chill vibes, and fun shifts 📸 Get involved in social media & content creation Sound like your vibe? Come join our Lyna London fam at Camden Market and help us create magical moments for every customer 💫