Senior Project Manager (Salesforce)
2 days ago
Santander
Take your career to the next level with Amaris Consulting as a Senior Project Manager – Salesforce & Digital Transformation. Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company. ✍️ WHAT WOULD YOU NEED? • At least 7 years of professional experience in managing Salesforce architecture and product leadership, including digital transformation strategies and enterprise systems, • Proven track record managing large-scale Salesforce projects for international organizations, • Demonstrated experience in executive-level stakeholder management and senior leadership engagement, • Strong background in project and program management, handling scope, time, budget, risks and resources across multiple workstreams, • Experience in change management, working closely with Change Managers and integrating change activities into project plans, • Proven ability to coordinate and deliver IT–business projects across geographical locations and organizational departments, under pressure and in complex situations, • Demonstrated leadership and team management skills in international and multicultural environments, • Extensive understanding of project management principles, methods and techniques (PMI, Prince2, Agile, etc.), • Strong understanding of DevOps and Release Management best practices in Salesforce environments, • Excellent communication skills (oral and written), with experience preparing and presenting reports, proposals and executive-level presentations, • Ability to work creatively and analytically in a problem-solving environment, managing priorities and delivering to challenging timescales, • Proactive, flexible, resourceful, and able to work independently with limited supervision, • Proven excellence in planning, coordination and organization Education & Certifications (Essential): • First-level university degree in Business Administration, Project Management, Marketing, Engineering, Computer Science or related discipline, • Professional qualification or certification in project management methodologies such as PMI, Prince2, Agile SCRUM Education & Certifications (Nice to have): • Salesforce certifications (Administrator, Business Analyst, Service Cloud Consultant, Sales Cloud Consultant, Agentforce Service Consultant), • Certification on Lean, Six Sigma, or ITIL v4, • Certified Change Management Professional (CCMP, Prosci / ADKAR or equivalent) Tools & Technologies: • Strong proficiency with MS Office Suite (Word, Excel, Outlook, PowerPoint), • Experience with Project & Portfolio Management (PPM) tools, MS SharePoint, MS Visio, MS Project, • Exposure to AI technologies Languages: • Expert knowledge of English (spoken and written), • Basic knowledge of French is desirable but not mandatory 👉 WHAT WILL YOU DO? 👈 As a Senior Project Manager, you will drive a strategic, organization-wide Salesforce-based Partner Engagement Management platform implementation, working closely with Information and Digital Technology (IDT) department and PMO. Your responsibilities will include: Project Management & Delivery • Develop and manage all aspects of the project and related workstreams: planning, governance, scope, schedule, budget, risks, issues and resources, • Lead day-to-day project activities, chair project management team meetings, and ensure alignment with the Project Management Framework (5-phase PMI PMBOK), • Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables, • Provide regular status reporting on milestones, deliverables, dependencies, risks and issues to the PMO and senior leadership, • Ensure high-quality, on-time and on-budget delivery of project milestones and outputs Business & Senior Stakeholder Engagement • Engage with internal business sponsors, focal points and external stakeholders across headquarters, regional and country offices, • Develop and deliver progress reports, proposals and presentations to project teams, sponsors, CIO and key stakeholders, • Provide executive-level communications, ensuring clear, coherent and timely information flow, • Demonstrate strong functional acumen to ensure solutions address organizational goals while aligning with industry best practices Change Management Integration • Work closely with the designated Change Manager to integrate change management activities into project timelines and deliverables, • Ensure changes across multiple simultaneous workstreams are synchronized and coordinated, • Contribute to business readiness, training plans, stakeholder segmentation and communication campaigns Team Management & Leadership • Set and continually manage project expectations, delegating and managing deliverables with team members, vendors and stakeholders, • Coach, mentor, motivate and supervise project team members, monitoring performance and supporting their development, • Facilitate team building activities, common objective setting, ground rules and operational processes Vendor Management • Actively manage vendor contracts and engagements, including feasibility studies, vendor selection and proposal evaluation, • Define Statements of Work and specifications for requested goods and services, • Challenge vendor estimates, review deliverables, monitor on-site/nearshore/offshore resources and remove bottlenecks to delivery, • Conduct regular meetings and progress reviews with vendors and support dispute resolution or negotiation when needed Quality Control & Assurance • Manage ongoing quality control and participate in quality issue resolution, • Report on project success criteria, metrics, testing and deployment management activities, • Ensure adherence to methodologies, processes and standards across the organization Strategic & Business Management Deliverables • Develop Project Management Plans, templates and workspaces (governance, quality, cost, schedule, communication, etc.), • Produce project documentation for PMO compliance (business case, project ID card, status reports, risk logs, budget and cost tracking), • Create stakeholder management plans, market analyses for partner selection, and contributions to benefits realization reports, • Provide input to strategic planning for various phases of the project/workstreams, • Prepare and facilitate brainstorming sessions, problem-solving activities and leadership support initiatives 🚀 WHY US? 🚀 Join our dynamic team of talented individuals and experience a world of growth and opportunities. Here's what we offer: • Grow rapidly with a tailored career path and salary evaluation., • 70% of our senior leaders started at entry level., • Enhance your skills through our Tech Academy catalog, Udemy E-learning Platform, Languages Sessions, webinars, and workshops., • Take charge of your training with an annual personal budget and company-paid certifications., • Enjoy flexible policies, remote work options, and fantastic social benefits like transit and restaurant tickets, kindergarten support, and private health insurance., • Benefit from our WeCare program, supporting employees in critical situations., • Unleash your full potential, both professionally and personally. Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
