Site Reliability Engineer ID53670
3 days ago
Riba-roja de Túria
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! We are looking for a Middle SRE Operations Engineer to maintain reliability across a cloud-based SaaS platform. You’ll handle live incidents, improve observability, and reduce toil through automation using Kubernetes, Terraform, Grafana, and AWS. Hands‑on, execution‑focused, with real ownership across CI/CD pipelines, GitOps workflows, and on‑call rotations. • Monitor and support production and staging environments to ensure availability, performance, and stability., • Respond to incidents, perform triage and root cause analysis, and contribute to remediation efforts., • Participate in on-call rotations with defined SLAs., • Handle operational requests from internal teams., • Maintain and improve monitoring, alerting, dashboards, logs, and metrics., • Support CI/CD pipelines, production releases, and GitOps workflows., • Contribute to automation initiatives to reduce operational overhead., • Maintain and improve Kubernetes‑based infrastructure and containerized workloads., • Support Infrastructure as Code practices and environment improvements., • 2+ years of experience in Site Reliability Engineering, DevOps, or Production Operations., • Experience with AWS supporting production environments., • Experience supporting production SaaS applications., • Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI)., • Experience with GitOps and Git fundamentals., • Experience using GitHub, Jira, and Confluence., • Experience with Kubernetes (EKS, kOps or similar)., • Experience with Docker and containerization., • Experience with observability tools (Grafana, Prometheus, Loki, PagerDuty)., • Proficiency in scripting (Bash, Python, or Go)., • Experience with Infrastructure as Code (Terraform, Helm)., • Ability to work within structured operational processes and SLAs., • Strong written and verbal English communication skills., • Self‑driven with a growth mindset., • AWS certifications such as Solutions Architect, DevOps Engineer, or SysOps Administrator., • Experience with multi‑tenant SaaS environments., • Experience working in globally distributed teams., • Familiarity with ChatOps practices., • Experience improving monitoring quality and reducing alert fatigue., • Professional growth: Mentorship, TechTalks, and personalized growth roadmaps., • Competitive compensation: USD‑based pay with education, fitness, and team activity budgets., • Exciting projects: Modern solutions with Fortune 500 and top product companies., • Flextime: Flexible schedule with remote and office options. #J-18808-Ljbffr