Head of Service Technology Integration
hace 14 días
Barcelona
As Head of Service Technology Integration, you will be responsible for defining and executing the Group-wide strategy for service orchestration, operational automation and service technology integration across all Cellnex countries. You will ensure alignment, governance and industrialization of operational technology initiatives, maximizing reuse, synergies and scalability across countries. Acting as the central coordination point for automation and orchestration programs, you will drive the adoption of common architectures, operational standards and shared capabilities that improve operational efficiency, service quality and digital transformation outcomes across the Group. • Define and maintain the Group strategy for Service Technology Integration, orchestration and operational automation., • Establish and govern the Service Technology Integration roadmap across all countries., • Define common governance frameworks, standards and KPIs for orchestration and automation initiatives., • Ensure alignment of country initiatives with Group technology, operational and digital transformation strategies., • Act as the Group authority for OSS/BSS integration, service orchestration and operational automation governance., • Coordinate and oversee automation and orchestration initiatives across all Cellnex countries., • Identify, prioritize and promote reuse opportunities between countries., • Facilitate cross-country collaboration and knowledge sharing on operational technology capabilities., • Drive the adoption of successful solutions across multiple markets., • Ensure consistency of operational technology architectures and integration models throughout the Group., • Maintain a consolidated portfolio of operational automation and orchestration initiatives., • Assess business cases, benefits and scalability potential of country-led initiatives., • Prioritize investments and resources based on business value and Group strategy., • Monitor delivery progress, benefits realization and operational impact., • Drive industrialization of successful pilots and proof-of-concepts into Group-wide capabilities., • Define the target operating model for service orchestration and operational automation., • Drive convergence of OSS, BSS, Network, IT and Data platforms where beneficial., • Ensure alignment with Enterprise Architecture, Data, AI and Automation strategies., • Promote API-first, event-driven and reusable integration architectures., • Lead strategic relationships with key vendors and technology partners., • Drive technology selection and standardization decisions at Group level., • Evaluate emerging technologies related to orchestration, automation, observability and AI-driven operations., • Define and monitor operational efficiency targets and automation KPIs., • Measure savings, productivity gains and quality improvements delivered by initiatives., • Ensure initiatives contribute to strategic objectives such as:, • Reduction of manual activities., • Reduction of operational costs., • Improvement of service quality., • Faster provisioning and assurance processes., • Increased operational scalability., • Establish and lead the Group Automation & Orchestration Centre of Excellence., • Maintain a catalogue of reusable automation assets, orchestration capabilities and best practices., • Promote standardization and reuse across countries., • Accelerate deployment of proven solutions across the Cellnex footprint., • Drive continuous improvement through shared methodologies, frameworks and governance mechanisms., • Degree in Telecommunications Engineering, Computer Science or a related field., • Postgraduate studies in Networks, IT Architecture or Digital Transformation are valuable., • Spanish: Advanced (Must-have), • English: Advanced (Must-have), • Any other Cellnex language: Intermediate (Valuable), • MS Office (Excel, PowerPoint, Teams): Advanced (Must-have), • OSS/BSS Platforms: Advanced (Must-have), • NMS / Network Management Tools: Advanced (Must-have, • Service Orchestration Platforms: Intermediate--Advanced (Must-have), • API & Integration Platforms: Intermediate--Advanced (Must-have), • Observability & Monitoring Tools: Intermediate--Advanced (Must-have), • Automation Platforms (RPA / scripting / orchestration): Intermediate (Valuable), • Cloud Platforms (Azure, AWS, GCP): Intermediate (Valuable), • Enterprise Architecture Tools: Intermediate (Valuable), • More than 10 years of experience in telecommunications operations, OSS/BSS or operational technology environments., • Proven leadership experience managing international transformation programs., • Demonstrated experience defining and governing technology strategies across multiple countries or business units., • Experience leading large-scale operational automation and orchestration initiatives., • Experience managing cross-functional and geographically distributed teams., • Strong financial and business case management capabilities., • Defines long-term transformation vision and operational technology strategy for the Group., • Translates business objectives into scalable technology capabilities., • Leads organizational transformation and cross-country adoption initiatives., • Influences senior stakeholders and drives alignment across diverse organizations., • Establishes governance models and decision-making frameworks., • Balances country autonomy with Group standardization., • Communicates complex initiatives to executive leadership., • Builds consensus across Operations, IT, Data, Digital and Country organizations., • Leads and develops highly specialized international teams., • Creates a culture of collaboration, innovation and accountability., • Coaches country leaders and technical experts., • Hybrid work model (3 days onsite / 2 remote)., • Modern office located in Barcelona city (headquarters), in Passeig de la Zona Franca, 105. Possibility to work from Madrid, travelling occasionally to Barcelona., • International and cross-functional teamwork environment., • Growth opportunities in a fast-evolving tech company., • A purpose-driven role with societal and business impact. Be part of a large and growing technology company that is redefining the future of telecoms. We are the European leader in telecommunications infrastructure and technological innovation, a company with strong geographic expansion and ambitious plans for sustainable global growth. We help people connect and interact with the world, working with passion, honesty and integrity. We are united by our pride and conviction to make a positive impact on society. A world of professional opportunities. Join a multidisciplinary team that is committed to constant innovation in each business area, pushing the limits and creating value for our stakeholders and society. At Cellnex, you will join a dynamic and collaborative environment where your contributions have a real impact. We promote continuous learning, professional growth, internal mobility, and a culture based on trust, inclusion and diversity. You'll work in an international ecosystem with opportunities to broaden your expertise and develop your career. #J-18808-Ljbffr
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